Canon S500, S630, S630N Service Manual

S500 S600 S630 S630N

SER VICE MANUAL

Canon

QY8-1374-000

REVISION 0

JAN. 2001

012001 AB 0.25-0

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual could include technical inaccuracies or typographical errors due to improvements or changes in the products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual companies.

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc., except in the case of internal business use.

Copyright 2001 by Canon Inc. CANON INC. BJ Printer Technical Support Dept. 11 16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan

This manual has been produced on an Apple Power Macintosh 7300/180 personal computer and OKI MICROLINE 803 PSIIV laser beam printer; printing films were printed on Agfa SelectSet Avantra 25. All page layouts, logos, and parts-list data were saved with Canon Optical Disc Subsystem mo-5001S™ and Optical Disc Cartridge mo-502M™, and Interface Kit mo-IF2™ for Macintosh. All graphics were produced with MACROMEDIA FREEHAND™ 7.0J. All documents and all page layouts were created with QuarkXpress™ 3.3 Japanese version.

I. ABOUT THIS MANUAL

This manual consists of four parts containing information for servicing the product.

Part 1: Product Specifications

Product overview and specifications.

Part 2: Troubleshooting

A guide to troubleshooting the product and identifying parts needing replacement. Troubleshooting solutions are listed according to the error indications displayed by the status indicator and by problem descriptions.

Part 3: Technical Reference

Block diagrams and information on the hardware's new technologies.

Part 4: Appendix

Pin configurations.

Disassembly and reassembly procedures are not fully covered in this manual. Refer to the illustrations in the separate Parts Catalog as well.

Product

Specifications

Tr oubleshooting

Appendix

Technical

Reference

II. TABLE OF CONTENTS

Page

Part 1:

PRODUCT SPECIFICATIONS

1 - 1 1. PRODUCT OVERVIEW 1 - 1 1.1 Product Overview 1 - 3 2. SPECIFICATIONS 1 - 3 2.1 Printer Specifications 1 - 3 2.1.1 Printer specifications 1 - 4 2.1.2 Printer service life 1 - 4 2.1.3 BJ cartridge service life 1 - 5 2.2 Paper Specifications 1 - 5 2.2.1 Paper sizes and weights 1 - 5 2.2.2 Paper types and settings 1 - 6 2.2.3 Printing area 1 - 7 2.3 BJ Cartridge Specifications 1 - 7 2.4 Printer and Scanner Drivers 1 - 8 3. PACKING CONFIGURATION 1 - 9 4. PARTS CODE LIST

Part 2: TROUBLESHOOTING

2 - 1 1. PRINTER OPERATION 2 - 1 1.1 Printer Operation Procedure 2 - 1 1.2 Status Indicator 2 - 2 1.3 Operating the Printer 2 - 2 1.3.1 Cleaning operation 2 - 2 1.3.2 Printing the nozzle check pattern 2 - 4 1.3.3 Roller cleaning operation 2 - 5 2. SERVICING 2 - 5 2.1 Before Troubleshooting 2 - 6 2.2 Detectable Problems from System Start to Exit 2 - 9 2.3 Troubleshooting Problems 2 -10 2.4 Troubleshooting Error Indications 2 -13 3. DISASSEMBLY AND REASSEMBLY 2 -13 3.1 Cautions for Disassembly and Reassembly 2 -13 3.1.1 Cautions for ink stains (Ink path/ink mist) 2 -13 3.1.2 Damage by static electricity 2 -13 3.1.3 Deformation of spur tips 2 -14 3.2 Exploded View 2 -15 3.3 Disassembly and Reassembly 2 -15 3.3.1 Carriage lock release 2 -16 3.3.2 Removing and installing tap screws 2 -16 3.3.3 Installing and removing the carriage encoder film 2 -17 3.3.4 Handling encoder film 2 -17 3.3.5 Removing and installing the control board 2 -18 3.3.6 Removal of red screws prohibited 2 -18 3.3.7 Installing the logic board cover 2 -19 3.3.8 Handling the purge unit 2 -20 3.3.9 Installing the control ROM cover 2 -21 3.4 Adjustments and Settings After Disassembly and Reassembly 2 -21 3.4.1 Adjustments 2 -22 3.4.2 Applying grease 2 -23 3.4.3 Print head position adjustment 2 -24 3.4.4 Print head seam stripe adjustment

Page 2 -25 3.4.5 Setting the EEPROM 2 -26 4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 2 -26 4.1 Check Procedure 2 -27 5. TRANSPORTING THE PRINTER 2 -27 5.1 Procedure 2 -28 6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS 2 -28 6.1 Parts Replacement 2 -28 6.2 Periodic Inspections 2 -28 6.3 Tool List 2 -29 7. SERVICE-RELATED FEATURES 2 -29 7.1 Service Mode Operations 2 -30 7.2 Test Printout 2 -31 7.3 Printing the EEPROM Information 2 -32 7.4 Resetting the EEPROM 2 -32 7.5 Setting the Printer Settings in the EEPROM

Part 3: TECHNICAL REFERENCE

3 - 1 1. PRINTER CONTROL SECTION 3 - 1 1.1 Printing Data and Control Signal Flow 3 - 2 1.2 Print Drive Method 3 - 3 1.2.1 Print drive control 3 - 4 1.2.2 Print driving method 3 - 5 1.3 Control During Printing 3 - 5 1.3.1 2-dot Pair + Bi-directional printing 3 - 5 1.3.2 Seam stripe control 3 - 5 1.3.3 Rest between scans (Border detection control) 3 - 6 1.3.4 Smear control and rest between pages 3 - 6 1.3.5 Automatic power ON/OFF 3 - 6 1.3.6 Print head protection from overheating 3 - 6 1.3.7 Power motor control 3 - 7 1.4 Detection Functions 3 - 7 1.4.1 Detection by sensors 3 - 7 1.4.2 Paper-end sensor 3 - 8 1.4.3 Ink sensor (Same as for BJ F600) 3 - 8 1.4.4 Cover sensor 3 - 8 1.4.5 Pump sensor 3 - 9 1.4.6 Internal temperature sensor 3 - 9 1.4.7 Head temperature sensor 3 - 9 1.4.8 ASF sensor 3 - 9 1.4.9 Carriage encoder/paper feed encoder 3 - 9 1.5 Other Sensing Features 3 - 9 1.5.1 Waste-ink detection 3 - 9 1.5.2 Print head detection 3 -10 2. ELECTRICAL DRIVE SECTION 3 -10 2.1 Block Diagram 3 -11 2.2 Electrical Section 3 -12 3. PRINTER'S MECHANICAL PARTS 3 -12 3.1 Overview of the Printer's Mechanical Parts 3 -12 3.1.1 Carriage 3 -12 3.1.2 Purge section 3 -13 3.1.3 Paper feed section 3 -14 3.2 Purge Section 3 -14 3.2.1 Purge section functions

III

Page 3 -15 3.2.2 Purge section components 3 -17 3.3 Paper Feed Section 3 -17 3.3.1 Paper feed components 3 -18 3.3.2 Friction separation system 3 -18 3.3.3 Paper transport section 3 -18 3.3.4 Paper discharge section 3 -19 4. LOGIC BOARD COMPONENTS 3 -22 5. OPERATION WITH A COMPUTER 3 -22 5.1 Printing Operation with the Basic Settings Sheet 3 -22 5.2 Using the Utility Sheet 3 -23 6. INK SUCTION AMOUNT IN THE CLEANING MODE 3 -24 7. TECHNICAL REFERENCE 3 -24 7.1 Printing Mode List 3 -25 8. PRINT HEAD

Part 4: APPENDIX

4 - 1 1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS 4 - 4 1.1 Carriage Board 4 - 6 1.2 Print Head

III. ILLUSTRATION INDEX

Page

Part 1:

PRODUCT SPECIFICATIONS

1 - 2 Figure 1 - 1 Printer Exterior 1 - 4 Figure 1 - 2 1500 Characters Pattern 1 - 4 Figure 1 - 3 JIS SCID No. 5 1 - 6 Figure 1 - 4 Printable Area 1 - 8 Figure 1 - 5 Packing Configuration

Part 2: TROUBLESHOOTING

2 - 1 Figure 2 - 1 Operation Panel 2 - 3 Figure 2 - 2 Nozzle Check Pattern Printout 2 -14 Figure 2 - 3 Exploded View 2 -15 Figure 2 - 4 Carriage Lock Release 2 -16 Figure 2 - 5 Encoder Film 2 -17 Figure 2 - 6 Short-Circuiting the Capacitor 2 -18 Figure 2 - 7 Do not Remove the Red Screws 2 -18 Figure 2 - 8 Installing the Logic Board Cover 2 -19 Figure 2 - 9 Handling the Purge Unit 2 -20 Figure 2 -10 Installing the ROM Cover 2 -22 Figure 2 -11 Applying Grease 2 -23 Figure 2 -12 Printing Position Adjustment Pattern 2 -24 Figure 2 -13 Seam Stripe Adjustment Pattern 2 -30 Figure 2 -14 Service/Factory Test Printout (Sample) 2 -31 Figure 2 -15 EEPROM Information Printout (Sample)

Part 3: TECHNICAL REFERENCE

3 - 1 Figure 3 - 1 Printing Signal Flow 3 - 2 Figure 3 - 2 Serial Data 3 - 3 Figure 3 - 3 Print Driving 3 - 4 Figure 3 - 4 Printing Driving Method 3 - 7 Figure 3 - 5 Location of Sensors 3 - 8 Figure 3 - 6 Ink Sensor 3 -10 Figure 3 - 7 Block Diagram 3 -12 Figure 3 - 8 Printer's Mechanical Parts 3 -15 Figure 3 - 9 Purge Section Components 3 -16 Figure 3 -10 Pump Operation 3 -17 Figure 3 -11 Paper Feeding 3 -19 Figure 3 -12 Control Board 3 -22 Figure 3 -13 Basic Settings Sheet (Sample) 3 -25 Figure 3 -14 Nozzle Array

Part 4: APPENDIX

4 - 1 Figure 4 - 1 Control Board 4 - 4 Figure 4 - 2 Carriage Board 4 - 6 Figure 4 - 3 BJ Cartridge

IV. TABLE INDEX

Page

Part 1: PRODUCT SPECIFICATIONS

1 - 9 Table 1- 1 PARTS CODE

Part 2: TROUBLESHOOTING

2 -10 Table 2- 1 ERROR INDICATIONS

Part 3: TECHNICAL REFERENCE

3 -24 Table 3 - 1 PRINTING MODE LIST

Part 1

PRODUCT SPECIFICATIONS

Page 1 - 1 1. PRODUCT OVERVIEW 1 - 1 1.1 Product Overview 1 - 3 2. SPECIFICATIONS 1 - 3 2.1 Printer Specifications 1 - 5 2.2 Paper Specifications 1 - 7 2.3 BJ Cartridge Specifications 1 - 7 2.4 Printer and Scanner Drivers 1 - 8 3. PACKING CONFIGURATION 1 - 9 4. PARTS CODE LIST

I. PRODUCT OVERVIEW

1.1 Product Overview

"Standard Color Printer for Personal Use" With an emphasis on "out of the box performance," the printer is ready for high-speed, high-quality printing on plain paper at the default settings. This printer targets business users who need high-quality text printing or DTP printouts and personal users who want high-speed printing or a good printer to print information from the Internet.

1) High-speed, high-quality printing with a bi-directional, color, 1200 dpi, nozzle-pitch printing head.

• Full-page color printing on plain paper is faster and of higher quality than rival printers. B/W text: 15 ppm (Fast Gear Pattern*1) Color DTP: 10 ppm (Fast Gear Pattern*1) Compared to: Color full address*2: 2.5 ppm (A4 full pattern*1)

• Color ink drop size is 5 pl.

2) High-quality printing with new inks Pigment black: A black with better density (OD*3value of 1.4 or higher) makes high-

density text printing possible.

Color: Improved brilliance and better color density.

3) Base model for future printers

• The printer's engine (BJ cartridge and BJ cartridge drive system) will be standard

equipment on future BJ printers.

• The printer's other systems (carriage system, paper transport system, ASF, purge

system) have a modular design so they can easily be used in successor or sister models.

• The ASF uses a new system (Duopro*4) marking a major improvement in paper feed

power. Paper transport strength.

4) The DC motor (carriage and paper feed) makes printing quiet.

5) Compact design.

6) Compatible with Windows 95/98/NT 4.0/2000 and Mac OS 8.1 or higher.

*1: Standard pattern introduced in 2000 for printing speed measurements. *2: On A4-size paper, each dot is printed at 1200 × 1200 dpi intervals. *3: Optical Density. *4: Separation system based on the friction between paper sheets, paper and pad, and

paper and the paper transport roller of the separation pad.

1-1

S600

Part 1: Product Specifications

Product

Specifications

Part 1: Product Specifications

S600

1-2

Printer (Front) Printer (Rear)

BJ Cartridge (Print Head)

Figure 1-1 Printer Exterior

2. SPECIFICATIONS

2.1 Printer Specifications

2.1.1 Printer specifications

1-3

S600

Part 1: Product Specifications

Product

Specifications

Type

Paper Feed System Resolution Throughput

Printing Direction (Plain/Special paper)

Max. Printing Width Interface ASF Capacity

Sensors

Operating Noise (at HQ) Ambient Conditions

Power Source

External Dimensions Weight Certification (Printer & adapter)

Serial No. Location

Desktop serial printer

Automatic feed only (No manual feed) 2400 × 1200 dpi (Max. resolution)

Bk: 15 ppm

Color: 10 ppm HS mode (600 dpi × 600 dpi...): Single-pass bi-directional HQ mode (600 dpi × 600 dpi/1200 dpi × 1200 dpi):

Single-pass unidirectional/double- or triple-pass bi-directional

Fine1 mode (1200 dpi × 1200 dpi/As above):

1.2-pass unidirectional/4- or 6-pass bi-directional

Fine2 mode (As above/As above):

4-pass bidirectional/4-pass unidirectional or bi-directional

Fine3 mode (.../2400 dpi × 1200 dpi):

4-pass unidirectional or 6-pass bi-directional 203 mm (8 in.) wide IEEE 1284-standard, 8-bit parallel, USB (No HUB function) Plain paper: Max. 10 mm (Approx. 100 sheets with 75 g/m2or approx. 110 sheets with 64 g/m2) Front cover-open sensor, BJ cartridge-loaded sensor, No-ink sensor, Printing position sensor, Paper sensor (paper out detector), Waste-ink capacity sensor, Internal temperature sensor, Pick-up roller sensor, Paper-feed roller position sensor, Carriage position sensor, Paper interval sensor 39 dB (A) Sound pressure level conforms to ISO 9296.

During operation: Temperature 5°C-35°C (41°F-95°F)

Humidity 10%-90% RH (No condensation)

During non-operation: Temperature 0°C-35°C (32°F-95°F)

Humidity 5%-90% RH (No condensation) Power voltage/frequency Power consumption During standby When Off 100-127 VAC 50/60 Hz Max. approx. 40 W Approx. 3 W Approx. 1 W 220-240 VAC 50/60 Hz Max. approx. 40 W Approx. 3 W Approx. 1 W Approx. 430 mm (W) × 294 mm (D) × 177 mm (H)

Approx. 5 kg (excluding BJ cartridge) Radio wave interference: VCCI, FCC, IC, C-Tick, Taiwan/Korea

EMC, CCIB (EMC)/CCEE

Electrical safety: Electrical appliance regulation, UL, Cul,

CE Mark, TUV, FIMKO, SASO, AS, PSB,

Korean Electric Commerce, CB/CCIB/CCEE Environmental: Energy Star, Blue Angel Carriage ribbon cable holder (visible when the access cover is open)

2.1.2 Printer service life

Whichever comes first: (1) A total of 30,000 sheets printed with 1,500 standard characters in black ink. (2) A total of 10,000 sheets printed with 7.5% duty per color. (3) Five years of use.

2.1.3 BJ cartridge service life

(1) Service life

For monochrome printing (1500-character standard text pattern printing): 30,000 pages For color printing (7.5% duty pattern printing per color): 10,000 pages

(2) Ink tank service life (printable pages per tank)

Monochrome (black): 695 pages (1500 characters pattern*1/Printing quality:

Standard)

Color (Cyan): 460 pages (JIS SCID No. 5*2/Printing quality: Standard)

(Magenta): 395 pages ( As above ) (Yellow): 300 pages ( As above )

*1 Printing duty: Equivalent to 2.22% pattern *2 Printing duty: Equivalent to 3.68% (cyan) pattern

Equivalent to 5.12% (magenta) pattern Equivalent to 6.10% (yellow) pattern

Part 1: Product Specifications

S600

1-4

Figure 1-2 1500 Characters Pattern Figure 1-3 JIS SCID No. 5

1-5

S600

Part 1: Product Specifications

Product

Specifications

2.2 Paper Specifications

2.2.1 Paper sizes and weights

(1) Paper sizes

See the table below.

(2) Weight

For automatic feeding, the paper's weight should be 64-90 g/m2.

2.2.2 Paper types and settings

If the paper spacing lever is not properly set, problems with paper feeding or printing may occur.

Type Size Sheet Feeder Capacity

Paper Spacing Lever Position

Plain paper 64-90 g/m2A4/B5/A5/LTR/LGL Less than 10 mm Left (Narrow) High-quality paper HR-101 A4/LTR Less than 80 sheets Left (Narrow) Photo glossy paper GP-301 A4/LTR 10 sheets Left (Narrow) Photo paper PR-101 A4/LTR 1 sheet Left (Narrow) Glossy film HG-201 A4/LTR 1 sheet Left (Narrow) Transparency film CF-102 A4/LTR Less than 30 sheets Left (Narrow) Banner BP-101 A4/LTR 1 sheet Right (Wide) T-shirt transfer TR-201 A4/LTR 1 sheet Right (Wide) Mouse pad MK-101 --- 1 sheet Left (Narrow) Glossy postcard KH-201 148 mm × 100 mm Less than 20 Left (Narrow) Photo glossy card FM-101 118.6 mm × 213.9 mm Less than 20 Left (Narrow) Japan Post Office postcard

--- 148 mm × 100 mm Less than 40 Left (Narrow)

Japan Post Office postcard for ink jet printing

--- 148 mm × 100 mm Less than 40 Left (Narrow)

Pro photo postcard PH-101 148 mm × 100 mm Less than 20 Left (Narrow) Envelope COM#10 241 mm × 106 mm Less than 10 Right (Wide)

DL-size 220 mm × 110 mm Less than 10 Right (Wide) No. 4 235 mm × 105 mm Less than 10 Right (Wide) No. 6 190 mm × 98 mm Less than 10 Right (Wide)

Pro photo card PC101 L 101.6 mm × 190.5 mm Less than 20 Left (Narrow)

PC101 2L 210 mm × 183 mm Less than 10 Left (Narrow) PC101 D 210 mm × 310 mm Less than 10 Left (Narrow) PC101 W 210 mm × 310 mm Less than 10 Left (Narrow)

2.2.3 Printing area

Part 1: Product Specifications

S600

1-6

■ Pro Photo Card

■ Envelope (No. 4/No. 6)

PC-101 L: L size PC-101 2L: 2L size

Recommended printing area:

Printable area:

■ A4, B5, A5

■ Glossy postcard/Japan Post Office postcard/Japan Post

Office postcard forink jet printing/Pro photo postcard

■ Photo glossy card

PC-101 D: DCS size cut into 4 PC-101 W: 8x10 in. for digital cameras

5.0 mm

3.4 mm ±1.5*

3.4 mm ±1.5

26.5 mm

28.0 mm

3.0 mm ±1.5*

5.0 mm

6.4 mm ±1.5

26.5 mm

28.0 mm

3.0 mm ±1.5

3.0 mm ±3.0

26.5 mm

3.4 mm ±2.0

3.0 mm ±1.5

5.0 mm

3.4 mm ±1.5

28.0 mm

26.0 mm*

5.1 mm

4.1 mm

28.8 mm

3.3 mm

28.8 mm

25.0 mm*

13.0 mm

25.0 mm

29.0 mm

9.0 mm

29.0 mm

25.0 mm

7.0 mm

25.0 mm

()

*1 For recycled paper, it will be 3.0mm ±3 or 3.4mm ±2. *2 If the bottom margin goes beyond the plain paper's printable area, the software application's specifications

will apply. The region inside the dotted lines is the printable area where print quality can be guaranteed.

Note: The right margins in parentheses indicate that the dimension depends on the paper size.

Paper-feeding direction

■ Letter

Figure 1-4 Printable Area

2.3 BJ Cartridge Specifications

2.4 Printer and Scanner Drivers

The user interface of the drivers has been greatly improved. See page 3-22 for details.

1 Windows drivers

Win95/98/ME BJ raster driver (V. 7.00) Win9NT4.0 BJ raster driver (V. 4.30) Win2000 BJ raster driver (V. 1.30)

2 Macintosh driver

Mac BJ printer driver (V. 3.71)

3 Scanner driver

None.

1-7

S600

Part 1: Product Specifications

Product

Specifications

Configuration

Print Head

Ink Colors* Ink Tank Weight (Net value)

BJ Cartridge (Print Head)

Detachable ink tanks for each color and BK/Cl (C, M, Y) integrated head BK: 320 nozzles, 2-column vertical array Cl: 256 nozzles/color, 2-column vertical array/color Pigment BK, dyes C, M, Y BCI-3eBK, BCI-3eC, BCI-3eM, BCI-3eY BK: 32 g Cl (C, M, Y): 11 g

3. PACKING CONFIGURATION

After opening the box, make sure all the items below are included.

There is no storage box for storing the BJ cartridge.

Part 1: Product Specifications

S600

1-8

Output Tray

Power Cord

Ink Tank

Ink Tanks

Instruction Manuals

Printer

BJ Cartridge

Figure 1-5 Packing Configuration

4. PARTS CODE LIST

A list of printer parts, consumables, and optional equipment are listed below. The printer's BJ cartridge (print head) will be supplied only as a spare part for servicing.

*1 Supplied only as a spare part for servicing. It will not be supplied as a consumable or

optional part.

1-9

S600

Part 1: Product Specifications

Product

Specifications

Table 1-1 PARTS CODE

Item

Printer

BJ cartridge*

Ink tank

---

--Black Cyan Magenta Yellow

Designation

S600

BJ S600

--BCI-3eBK BCI-3eC BCI-3eM BCI-3eY

Parts Code

Q30-3380 (CCSEK) Q30-3382 (HK/TW) Q30-3381 QY6-0034 F47-3131 F47-3141 F47-3151 F47-3161

Part 2

TROUBLESHOOTING

Page 2 - 1 1. PRINTER OPERATION 2 - 1 1.1 Printer Operation Procedure 2 - 1 1.2 Status Indicator 2 - 2 1.3 Operating the Printer 2 - 5 2. SERVICING 2 - 5 2.1 Before Troubleshooting 2 - 6 2.2 Detectable Problems from System Start to Exit 2 - 9 2.3 Troubleshooting Problems 2 -10 2.4 Troubleshooting Error Indications 2 -13 3. DISASSEMBLY AND REASSEMBLY 2 -13 3.1 Cautions for Disassembly and Reassembly 2 -14 3.2 Exploded View 2 -15 3.3 Disassembly and Reassembly 2 -21 3.4 Adjustments and Settings After Disassembly and Reassembly 2 -26 4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 2 -26 4.1 Check Procedure 2 -27 5. TRANSPORTING THE PRINTER 2 -27 5.1 Procedure 2 -28 6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS 2 -28 6.1 Parts Replacement 2 -28 6.2 Periodic Inspections 2 -28 6.3 Tool List 2 -29 7. SERVICE-RELATED FEATURES 2 -29 7.1 Service Mode Operations 2 -30 7.2 Test Printout 2 -31 7.3 Printing the EEPROM Information 2 -32 7.4 Resetting the EEPROM 2 -32 7.5 Setting the Printer Settings in the EEPROM

1. PRINTER OPERATION

The printer's operation procedures are explained below. You can operate the printer either by itself or with a computer. Both methods are explained below.

1.1 Printer Operation Procedure

The printer's operation panel has a

POWER

button and a

RESUME

button to cancel

printing operation or to cancel an error. With a computer, you can use the printer driver to adjust the print head's position and to change various settings. For details on using the printer driver with the computer, see page 3-22.

1.2 Status Indicator

When you operate the printer by itself, you can find out the printer's operation status with the indicator. When an error occurs, the nature of the error can be determined by the number of times the indicator blinks.

Normal Operation

Error

2-1

S600

Part 2: Troubleshooting

Tr oubleshooting

Indicator Display

Green light Blinks green (Long/short)

Light off

Operation Status

Power ON Power ON in progress, power OFF in progress, resume operation in progress, cleaning in progress, test printing in progress, front cover open, printing in progress Power OFF

Indicator Display

Blinks orange (Long/short) Green/orange (Toggle blinking)

Operation Status

The number of blinks differs depending on the error. See page

2-10 for details.

The blinking method differs depending on the error. See page

2-11 for details.

POWER button Turns the printer ON/OFF and cancels test printing.

RESUME button Cancels printing operation or an error. The cleaning and nozzle check pattern can be selected by the number of blinks of the indicator.

Figure 2-1 Operation Panel

1.3 Operating the Printer

The printer has an offline operation mode that works when the printer is not connected to a computer and the power is on. To conduct the operations below, with the power turned on, hold down the

RESUME

button until the green indicator blinks for the specified number of times.

1.3.1 Cleaning operation

To start the cleaning operation, turn on the printer and hold down the

RESUME

button

until the green indicator blinks once. Then let go of the button. Cleaning will then start. The black and color ink nozzles will be cleaned simultaneously by suction. This is the same as using the printer driver to clean all of the ink nozzles.

1.3.2 Printing the nozzle check pattern

With the printer turned on, hold down the

RESUME

button until the green indicator

blinks twice. The printer will then start printing the nozzle check pattern. If any printing flaws show up in this test printout, clean the BJ cartridge.

Printing the nozzle check pattern requires B5 or larger paper. If the paper's width is narrower than the nozzle check pattern, the printer will print on the bare platen, dirtying the platen with ink.

To stop printing of the test pattern midway, press the

POWER

button.

Printing will stop and the paper will be ejected. The printer will remain on.

If the problem persists even after cleaning the BJ cartridge three times, Perform Deep Cleaning of from the driver. If that still does not resolve the problem, replace the BJ cartridge.

Part 2: Troubleshooting

S600

2-2

Operation

Cleaning operation Nozzle check pattern printing Roller cleaning operation

---

Indicator Blink Count

Once Twice

3 times

4 times

Remarks

--Load a sheet of B5 or larger paper. Load no paper or load A4 paper.

Execute no operations.

2-3

S600

Part 2: Troubleshooting

Tr oubleshooting

Figure 2-2 Nozzle Check Pattern Printout

1.3.3 Roller cleaning operation

This is to remove the paper dust adhering to the auto sheet feeder's rollers. With the printer turned on, hold down the

RESUME

button until the green indicator blinks once.

The cleaning of the rollers will then start. There are two cleaning methods: (1) Passing plain paper through

Place a sheet of plain paper on the auto sheet feeder and execute roller cleaning. Do this three times.

(2) Rotating the rollers without paper

Execute roller cleaning without placing any paper on the auto sheet feeder. (The rollers will rotate ten times.) Do this three times.

Do not execute the cleaning operation more times than necessary. Excessive cleaning will generate rubber dust which can affect the printer's operation.

Part 2: Troubleshooting

S600

2-4

2. SERVICING

2.1 Before Troubleshooting

Before troubleshooting, check the following and see if any of the applicable problems can be fixed.

2-5

S600

Part 2: Troubleshooting

Tr oubleshooting

Problem

The printer does not operate at all.

Paper feeding does not work.

No printing.

Stripes appear in the printout.

Probable Cause

The power outlet is not supplying the required voltage.

The power cord is not properly connected to the printer or power outlet. An internal plug is disconnected.

The recommended paper is not being used. There is foreign matter in the paper feed section (sheet feeder, pinch roller, LF roller, platen, spur). The BJ cartridge needs cleaning. The ink cartridge is empty. The BJ cartridge has not been used for a prolonged period.

The print head position has not been adjusted.

Solution

Connect the AC cord to a power outlet which supplies the required voltage. Check that the power cord is connected properly.

Disconnect and reconnect the plug. Use the recommended paper.

Remove the foreign matter.

Clean the BJ cartridge. Replace the ink cartridge. Clean the cartridge. If the problem still persists, replace the cartridge. Execute print head position adjustment.

See page 2-23.

+ 61 hidden pages