Canon S300 User Manual

S300

Color Bubble Jet

Quick Start Guide

™

Printer

™

Canon S300 Color Bubble Jet Printer Quick Start Guide.

CCooppyyrriigghhtt

This manual is copyrighted by Canon U.S.A. Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A. Inc.

DDiissccllaaiimmeerr

Canon U.S.A. Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon S300 Color Bubble Jet Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice. All print speeds based on draft mode. Print speed will vary depending on system configuration, software,

document complexity, print mode and page coverage.

Energy Star partner, Canon U.S.A. Inc., has determined that this product meets the

As an

Energy Star guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

TTrraaddeemmaarrkkss

Canon and BJ are registered trademarks and Bubble Jet and S300 are trademarks of Canon Inc.

Canon U.S.A. Inc. Digital Home and Personal Systems Division 2995 Redhill Avenue Costa Mesa, CA 92626

PRINTED IN THAILAND

Part number 6649A001AA

CCoonntteennttss

Chapter 1: Basic Printing

Turning Your Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Selecting the S300 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Advanced Print Features

Improving Printed Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Color Balance, Intensity and Brightness . . . . . . . . . . . . . 12

Changing the Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 3: Printing Maintenance

Monitoring Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 4: Troubleshooting

Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 5: The BJ Solution Software–Downloading Images

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing the BJ Solution Software . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Accessing the Online Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Windows Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . . .38

Windows Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . . .40

Macintosh Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . .40

Macintosh Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . .42

iii

Contents

Appendix

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Limited Warranty—U.S. Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

CChhaapptteerr 11:: BBaassiicc PPrriinnttiinngg

Congratulations on purchasing your new Canon®S300 Color Bubble Jet™Printer! With this printer, you can print basic business documents in color or black and

white, as well as print on a variety of specialty media, such as Canon High Resolution Paper (ideal for documents that include large numbers of color illustrations), Canon Glossy Photo Paper or Canon Photo Paper Pro (for digital photographs) and Canon Transparencies (for presentations). For a full list of the Canon specialty media that can be used with your S300 printer, see “Specialty Media” on page 3.

This quick start guide describes some of the features of your S300 printer and how to use them. For more information, view and/or print the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM, or use the online help in your printer interface:

While in the printer’s Properties window, press the or click in the upper right corner then click the feature you want to know more about, or click the button when displayed.

Turn Bubble Help on by selecting BBuubbbbllee HHeellpp

Driver features and screen shots described in this guide reflect Windows

98 and may be different for Windows 2000 users.

TTuurrnniinngg YYoouurr PPrriinntteerr OOnn aanndd OOffff

To turn your printer on or off, press the POWER button. The POWER lamp will flash green when warming up or when a print job is being sent to the printer. It will glow a steady (nonflashing) green when the printer is ready for use or when the print job is complete.

If the POWER lamp flashes orange, see “Handling Error Messages” beginning on page 32.

HHeellpp

, then

SShhooww

FF11

key,

Basic Printing

WWhhaatt IIss aa PPrriinntteerr DDrriivveerr??

Most computers require special software to link the software applications you use to create documents or images with your printer. This software, called a printer driver, converts information from the application into a format that the printer can understand. The Canon S300 printer driver also provides other features, such as monitoring the printer’s paper supply and ink levels.

SSeelleeccttiinngg tthhee SS330000 PPrriinntteerr ffoorr UUssee

If the S300 is the only printer connected to your computer, it will automatically be set as the default (main) printer. However, if your computer has access to multiple printers, you can set the S300 as the default printer.

TToo sseett tthhee SS330000 aass tthhee ddeeffaauulltt pprriinntteerr iinn WWiinnddoowwss®::

1. Click

2. Right-click the Canon S300 printer icon, then click

SSttaarrtt

S300 printer icon will display a check mark indicating that it is the default printer.

, then

SSeettttiinnggss

, then

PPrriinntteerrss

SSeett aass DDeeffaauulltt

. The Canon

TToo sseelleecctt tthhee SS330000 ffrroomm wwiitthhiinn aa WWiinnddoowwss aapppplliiccaattiioonn::

Even if another printer is set as the default printer, you can still select the Canon S300 for a specific print job from within most Windows applications.

Menus vary between applications. Consult your application user documentation if the Print option is not listed.

1. From the

2. Select

CCaannoonn SS330000

FFiillee

menu, click

PPrriinntt

from the Name drop-down list, then click

OOKK

TToo sseelleecctt tthhee SS330000 iinn MMaacc®OOSS::

1. Click

2. Click the

AAppppllee

SS330000

another is selected.

CChhoooosseerr

, then

printer icon. The S300 will remain the default printer until

RReeccoommmmeennddeedd PPaappeerr UUssee

There are two steps recommended for getting the best output for your printed documents:

• Set the printer thickness lever inside the printer cover for the media used. (See “Load Limit and Paper Thickness Lever Position” on page 4.)

• Select the correct media setting in the printer driver from your computer. (See “Chapter 2: Advanced Print Features” on page 9.)

GGeenneerraall BBuussiinneessss PPrriinnttiinngg

For everyday paper printing, use plain paper (17 to 28 lb.). Use standard #10 envelopes with your S300 printer.

SSppeecciiaallttyy MMeeddiiaa

For optimum results, Canon recommends that you use genuine Canon media with your S300 printer. Follow the instructions that come with any specialty media on storing, handling and printing.

Basic Printing

Specialty media available for use with the S300 include:

• Canon High Resolution Paper

• Canon Transparencies

• Canon Banner Paper

• Canon Glossy Photo Paper

• Canon Photo Paper Pro

• Canon Glossy Photo Cards

• Canon High Gloss Photo Film

• Canon T-Shirt Transfers

For instructions on loading and handling specialty media, see the instructions that come with that media type or see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Handle media carefully by its edges. Dirt or fingerprints on the print surface will adversely affect print quality.

Basic Printing

MMeeddiiaa ttoo AAvvooiidd

Do not use the following types of media with your S300 as they could produce poor quality print images, or jam or damage the printer:

• Paper that is folded, excessively curled, wrinkled or wrapped

• Damp paper

• Excessively thin or thick paper

• Paper with pasted photos, stickers, etc.

• Envelopes with overlapping flaps or self-sealing flaps

• Tractor feed paper, perforated paper or 3-hole punched paper, or paper with any type of attached fasteners, ribbons, etc.

LLooaaddiinngg PPaappeerr aanndd OOtthheerr MMeeddiiaa

LLooaadd LLiimmiitt aanndd PPaappeerr TThhiicckknneessss LLeevveerr PPoossiittiioonn

MMeeddiiaa TTyyppee PPaappeerr RReesstt LLooaadd LLiimmiitt

Plain paper Left

High Resolution Paper

Photo Paper Pro

Photo Paper Pro (4 x 6)

High Gloss Photo Film

Glossy Photo Paper

Glossy Photo Cards

Transparencies

#10 envelopes

Banner paper

T-Shirt Transfers

up to to 100 sheets (17 lb.)

up to 80 sheets Left

1 sheet

up to 20 sheets Left

1 sheet Left

up to 10 sheets Left

up to 20 sheets Left

up to 30 sheets

up to 10 envelopes

1 sheet (print up to 6 connected sheets)

1 sheet

Left

Right

PPaappeerr TThhiicckknneessss

LLeevveerr PPoossiittiioonn

Basic Printing

The S300 can print on paper ranging from standard copier paper (usually 17–28 lb.) to specialty media paper and envelopes.

The paper thickness lever is located inside the front cover, on the printhead holder. It controls the paper feed for the type and weight of the media on which you are printing.

For envelopes (see “To load envelopes” on page 6), banners and T-Shirt Transfers.

For regular paper and other media with a left position in the table (see “Load Limit and Paper Thickness Lever Position” on page 4).

Use the chart on the previous page to ensure that the paper thickness lever is set correctly for the type of media you are using.

TToo llooaadd ppaappeerr oorr ootthheerr mmeeddiiaa::

1. Make sure the paper thickness lever is

set correctly for the media used.

2. Slide the paper guide completely to the left.

3. Fan the edges of the sheets to remove

static cling and avoid paper jams, then tap the edges of the stack against a flat surface so the stack is aligned.

4. Insert the media into the paper rest,

with the print side facing up.

Some papers, especially specialty media, have specific sides for printing. The print side is usually the glossier side or the brighter white side. When using specialty media, do not touch the print side.

5. Slide the paper guide to the edge of the media until it is firmly in place.

You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets of Canon High Resolution Paper in the paper rest at one time. Never load the paper above the load limit mark.

Print side

Load limit mark

Basic Printing

TToo llooaadd eennvveellooppeess::

1. Open the front cover and set the paper thickness lever to the envelope mark. Close the cover.

2. Slide the paper feed guide to the left.

3. Press down on the corners and sides of the envelopes to make them as flat as possible by expelling all of the air.

To avoid paper jams, make sure envelopes are flat before you load them into the paper tray.

Make sure that none of the flaps overlap. If the envelope edges are not flat, crease them with the side of a pen.

Do not allow more than 10 envelopes to stack on the paper output tray.

4. With the address side facing up and pointed in the direction shown in the illustration, align the stack with the right side of the paper rest, then insert the stack into the printer.

5. Slide the paper guide to the edge of the envelopes until it is firmly in place.

When printing envelopes, be sure to select Media Type on the Main tab of the Properties window. For more information, see page 9 (Windows) or page 10 (Mac OS) of this guide, or refer to the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Flap side of envelope faces down

EEnnvveellooppee

as the

CCaanncceelllliinngg aa PPrriinntt JJoobb

There are several ways to cancel a print job in progress:

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee pprriinntteerr::

Basic Printing

While a job is printing, press the button on the printer. The print job will be cancelled and the paper ejected.

RREESSUUMMEE//CCAANNCCEELL

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee BBJJ SSttaattuuss MMoonniittoorr::

The BJ Status Monitor launches automatically when data is sent to the printer.

1. Click the

the Task Bar.

2. Click The print job will be cancelled and the paper

ejected.

CCaannoonn BBJJ SSttaattuuss MMoonniittoorr

CCaanncceell PPrriinnttiinngg

icon on

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm WWiinnddoowwss::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

RESUME/CANCEL button

2. Double-click The print job will be cancelled and the paper ejected.

CCaannoonn SS330000,,

click the print job, then press the

DDeelleettee

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn uussiinngg ffoorreeggrroouunndd pprriinnttiinngg::

™

On your keyboard, press the Apple at the same time.

The print job will be cancelled and the paper ejected.

CCoommmmaanndd

key ( ) and the period key ( . )

key.

Basic Printing

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn bbaacckkggrroouunnddiinngg iiss eennaabblleedd::

1. While a job is printing, go to the BJ Print Monitor window (click BBJJ PPrriinntt MMoonniittoorr

2. Highlight the job to be cancelled.

3. Click the in the Print Queue dialog box.

The print job will be cancelled and the paper ejected.

SSttoopp PPrriinnttiinngg

icon

FFiinnddeerr

, then

CChhaapptteerr 22:: AAddvvaanncceedd PPrriinntt FFeeaattuurreess

IImmpprroovviinngg PPrriinntteedd IImmaaggeess

Two important factors control the quality and output of your printed images:

PPaappeerr aanndd IInnkk graphic images or photographs can significantly improve the quality of your printout. (See “Recommended Paper Use” on page 3.) Also, always use the specific Canon inks for your S300 printer, as noted on the inside back cover.

PPrriinntteerr DDrriivveerr SSeettttiinnggss the quality of the print, the colors and the way in which the document comes out of the printer.

Using recommended paper or specialty media for printing

AAddjjuussttiinngg PPrriinntt QQuuaalliittyy

Two of the features that affect the appearance and quality of your printed documents can be controlled with the printer driver.

MMeeddiiaa TTyyppee print quality based on the media type (plain paper, Glossy Photo Paper, etc.) you select.

PPrriinntt QQuuaalliittyy set for that media. You can change print quality settings if desired.

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

The S300 automatically adjusts printer settings to improve

When you select a media type, print quality is automatically

FFiillee

There is a variety of settings you can use to enhance

menu, select

PPrriinntt

2. With

3. Select the appropriate

CCaannoonn SS330000

Properties window will open to the Main tab.

as the selected printer, click

MMeeddiiaa TTyyppee

from the drop-down menu.

PPrrooppeerrttiieess

. The S300

Advanced Print Features

4. Each media type has a default quality, but you can select a different

HHiigghh printing a color document.

PPrriinntt QQuuaalliittyy

For high quality when

SSttaannddaarrdd printing text.

DDrraafftt text drafts.

CCuussttoomm If you select

Set Print Quality dialog box. There are two features you can control:

PPrriinntt QQuuaalliittyy provides five settings for custom print quality, ranging from at the far left (which means faster printing and less ink) to FFiinnee

HHaallffttoonniinngg pattern in which the ink is laid down during printing for graphic images.

5. When done, click

For high quality when

For high speed when printing

Allows for more precise control.

CCuussttoomm

, the Set button becomes active. Click

The printer driver

FFaasstt

This controls the

OOKK

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the CChhoooosseerr

, then

SS330000

is the selected printer (from the

AAppppllee

SSeett

to open the

menu, select

1100

2. Select a media type from the

DDeettaaiillss

is selected.

FFiillee

menu, click

print mode icon,

button. The

3. From an application PPrriinntt

4. Click the then click the Detailed Setting dialog box will open. Make sure

MMaannuuaall

QQuuaalliittyy

MMeeddiiaa TTyyppee

drop-down menu.

Advanced Print Features

5. Click and drag the

bar to select your preferred output quality.

6. When done, click

PPrriinntt QQuuaalliittyy

OOKK

, then

PPrriinntt

slide

TToo sseelleecctt bbeesstt pprriinntt qquuaalliittyy wwiitthh tthhee PPrriinntt AAddvviissoorr wwiizzaarrdd::

Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job.

1. From an application

select

2. With

printer, click Properties window will open to the Main tab.

3. Click the

wizard dialog box will open.

4. Follow the on-screen instructions

to select the optimum output type, media and settings for your print job.

PPrriinntt

CCaannoonn SS330000

PPrrooppeerrttiieess

PPrriinntt AAddvviissoorr

FFiillee

menu,

as the selected

. The S300

button. The

5. Click

OOKK

to save the setting and close the S300 Properties window.

TToo aauuttoommaattiiccaallllyy mmaakkee iimmaaggeess mmoorree ssmmooootthh iinn WWiinnddoowwss::

Image Optimizer smoothes jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with lowresolution images.

1. From an application

select

2. With

printer, click

PPrriinntt

CCaannoonn SS330000

PPrrooppeerrttiieess

FFiillee

menu,

as the selected

1111

Advanced Print Features

3. Click the

4. Click

OOKK

EEffffeeccttss

to save this setting and close the S300 Properties window.

tab, then click the

IImmaaggee OOppttiimmiizzeerr

check box.

AAddjjuussttiinngg CCoolloorr BBaallaannccee,, IInntteennssiittyy aanndd BBrriigghhttnneessss

You can enhance color printing by adjusting the color balance, intensity (saturation) and brightness.

For more information on these settings, see the S300 User’s Guide on the Setup Software & User’s Guide CD-ROM, or access the

menu,

CCoolloorr

. The

FF11

or click in Windows; turn on Bubble Help

online help (press in Mac) while in the printer driver interface.

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

PPrriinntt

select

2. With selected printer, click

3. On the AAddjjuussttmmeenntt Set button will become active.

CCaannoonn SS330000

MMaaiinn

tab, under

, select

FFiillee

as the

PPrrooppeerrttiieess

MMaannuuaall

1122

4. Click

5. Click and drag the

6. Click and drag the

SSeett

, and the Manual Color

Adjustment dialog box will open.

To print in black only, check the

GGrraayyssccaallee PPrriinnttiinngg grayscale when printing, without changing the original colors in the document.

CCoolloorr BBaallaannccee bar for each color to adjust the color settings. The results will preview.

IInntteennssiittyy change the intensity (saturation) for the image. The results will preview.

IImmaaggee CCoolloorr MMaannaaggeemmeenntt ((IICCMM)) feature that automatically adjusts the

slide bar to

box. This will convert color images to

slide

is a

image colors.

Advanced Print Features

To use ICM for automatic color adjustment, click the IICCMM

check box. All other features on this tab (except Intensity)

will become inactive.

8. Under

wider range of tones. Set to crisper, cleaner graphic images.

9. Select a

appear when printed.

10. When done, click

PPrriinntt TTyyppee

BBrriigghhttnneessss

, select

OOKK

PPhhoottoo

when printing photographs. This allows for a

GGrraapphhiicc

setting to determine how light or dark the image will

when printing graphic images for

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the

select

2. From an application

PPrriinntt

3. Click the

then click

4. Click the

5. Adjust the

GGaammmmaa CCoorrrreeccttiioonn, CCoolloorr BBaallaannccee IInntteennssiittyy

CChhoooosseerr

MMaannuuaall

DDeettaaiillss

CCoolloorr

CCoolloorr CCoorrrreeccttiioonn, PPrriinntt TTyyppee

settings for your image.

SS330000

, then

FFiillee

print mode icon,

icon.

is the selected printer. (From the

menu, click

and

AAppppllee

EEnnaabbllee

menu,

6. When done, click

OOKK

, then

PPrriinntt

TToo aauuttoommaattiiccaallllyy ooppttiimmiizzee tthhee iimmaaggee iinn WWiinnddoowwss::

Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.

1. From an application

2. With

3. Select the

4. Click to check the

CCaannoonn SS330000

EEffffeeccttss

as the selected printer, click tab. PPhhoottoo OOppttiimmiizzeerr PPRROO

FFiillee

menu, select

PPrriinntt

PPrrooppeerrttiieess

check box.

1133

Advanced Print Features

PPhhoottoo OOppttiimmiizzeerr PPRROO

When checked, the TThhrroouugghhoouutt PPaaggee becomes active. If this box is left unchecked, the S300 will optimize each image individually. If checked, all images will be automatically corrected with the same settings.

AAppppllyy

option

5. When done, click

OOKK

CChhaannggiinngg tthhee PPaaggee SSeettuupp

You can change how the image is printed without affecting the original image file.

TToo cchhaannggee ppaaggee sseettuupp iinn WWiinnddoowwss::

1. From an application

2. With

3. Click the

4. From this tab, you can change the following options:

CCaannoonn SS330000

PPaaggee SSeettuupp

PPaaggee SSiizzee be changed.

OOrriieennttaattiioonn either portrait or landscape orientation.

PPrriinntteerr PPaappeerr SSiizzee size used by the printer. This defaults to match the page size. However, a different printer paper size can be selected if a Printing Type other than normal is selected (see below).

Defaults to the page size set in the original document, but can

Lets you select

FFiillee

menu, select

as the selected printer, click

tab.

The page

PPrriinntt

PPrrooppeerrttiieess

1144

+ 44 hidden pages