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1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
1-2. Customer Maintenance
1-3. Special Tools
1-4. Serial Number Location
2. LIST OF ERROR DISPLAY / INDICATION/ TROUBLESHOOTING
2-1. Operator Call Errors
2-2. Service Call Errors
2-3. Other Error Messages
2-4. Warnings
2-5. Troubleshooting by Symptom
3. REPAIR
3-1. Notes on Service Part Replacement
3-2. Special Notes on Repair Servicing
(1) Side cover unit R removal
(2) Side cover unit L removal
(3) Scanner flexible cable attachment
(4) Cable wiring and connection
(5) Ink tube installation
3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Carriage rail adjustment
(3) Document pressure sheet attachment
(4) Sheet feeder unit adjustment
(5) Front tray paper feed roller cleaning
(6) Grease application
(7) Ink absorber replacement
(8) Ink absorber counter setting
(9) User mode
(10) Service mode
A: Service mode operation
B: Destination settings
C: Ink absorber counter resetting
D: Ink absorber counter setting
E: Button and LCD test
3-4. Verification Items
(1) Service test print
(2) Ink absorber counter value print
4. MACHINE TRANSPORTATION
<TABLE OF CONTENTS>
MP520 TABLE OF CONTENTS
1 / 33
1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement
Consumables by Service Engineer
(1) Adjustment
AdjustmentTimingPurposeTool
EEPROM
initialization
Destination settings
(EEPROM settings)
Ink absorber
counter resetting
(EEPROM settings)
Ink absorber
counter value
setting
(EEPROM settings)
Paper feed motor
position adjustment
Carriage rail
position adjustment
Print head
alignment
Grease application - At carriage unit or carriage
Ink system function
check
LCD language
settings
Document pressure
sheet position
adjustment
- At logic board replacement To initialize settingsNone.
Perform in the service
mode.
- At logic board replacement To set destination.None.
Perform in the service
mode.
- At logic board replacement
- At ink absorber replacement
- At logic board replacement To set the ink amount data in the
- At paper feed motor
replacement
- At carriage unit replacement
- After carriage rail removal
and re-assembly
- At print head replacement
- At logic board replacement
- When print quality is not
satisfying
rail replacement
- At LF earth spring or paper
feed roller replacement
- At PG - AP arm lever
replacement
- At logic board replacement
- At spur base replacement
- At carriage unit replacement
- At logic board replacement To set the language to be
- At document pressure sheet
replacement
- At document pressure plate
ass'y replacement
To reset the ink absorber
counter.
ink absorber to the ink absorber
counter.
To adjust the belt tension.
(Position the paper feed motor so
that the belt is stretched tight.)
To adjust the distance between
the print head and paper
(between the carriage and the
platen).
To secure the dot placement
accuracy.
To maintain sliding properties of
the following items:
- Carriage rail
- LF earth spring
- Eject roller
- PG
- AP arm lever
To maintain detection
functionality for presence of the
ink tanks and each ink tank
position.
displayed on the LCD.
Hold the sheet with the long side
down, then position its upper left
corner approx. 1 mm in from the
platen glass reference edges
(back left).
None.
Perform in the service
mode.
None.
Perform in the service
mode.
None.5 min.
None. 5 min.
None.3 min.
- FLOIL KG-107A
- IF-20
- MOLYKOTE PG641
None.
Perform in the service
mode.
None.
Perform in the user
mode.
None.1 min.
Approx.
time
1 min.
1 min.
1 min.
1 min.
(Manual)
1 min.
1 min.
1 min.
The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
2 / 33
(2) Periodic maintenance
No periodic maintenance is necessary.
(3) Periodic replacement parts
There are no parts in this machine that require periodic replacement by a service engineer.
(4) Replacement consumables
There are no consumables that require replacement by a service engineer.
1-2. Customer Maintenance
AdjustmentTimingPurposeTool
Print head
alignment
Print head cleaning When print quality is not satisfying.To improve nozzle
Print head deep
cleaning
Ink tank
replacement
Rear tray paper
feed roller cleaning
Front tray paper
feed roller cleaning
Bottom plate
cleaning
Scanning area
cleaning
Exterior cleaningWhen necessaryTo clean the machine
At print head replacement To ensure accurate dot
placement.
conditions.
When print quality is not satisfying, and not
improved by print head cleaning.
When an ink tank becomes empty. ("No ink
error" displayed on the monitor or on the
machine LCD, or short flashing of an ink tank
LED)
- When paper does not feed properly.
- When the front side of the paper is smeared.
- When paper does not feed properly.
- When the front side of the paper is smeared.
When the back side of the paper is smeared.To clean the platen
When the platen glass or document pressure
sheet is dirty.
To improve nozzle
conditions.
To replace the empty
ink tank.
To clean the paper
feed rollers.
To clean the paper
feed rollers.
ribs.
To clean the platen
glass and document
pressure sheet.
exterior
1-3. Special Tools
- Machine buttons
- Computer (MP driver)
- Machine buttons
- Computer (MP driver)
- Machine buttons
- Computer (MP driver)
--- 1 min.
- Machine buttons
- Computer (MP driver)
Manually clean the roller
with a cotton swab.
- Machine buttons
- Computer (MP driver)
Soft, dry, and clean lint-
free cloth.
Soft, dry, and clean lintfree cloth (cloth for
cleaning glasses, etc.)
Approx.
time
3 min.
(Manual)
1 min.
2 min.
2 min.
1 min.
1 min.
1 min.
1 min.
NameTool No.ApplicationRemarks
FLOIL KG-107AQY9-0057-000
ELECTRICITY GREASE IF-20 CK-8006-000 To the LF earth spring sliding portions.
MOLYKOTE PG641CK-0562To the PG - AP arm lever sliding portions.
To the sliding portions of the carriage rail and main
chassis.
In common with the
S520.
In common with the
S520.
1-4. Serial Number Location
3 / 33
On the spur base unit (visible at the front right when the scanning unit is opened).
<1. MAINTENANCE>
MP520 TABLE OF CONTENTS
4 / 33
2. LIST OF ERROR DISPLAY / INDICATION / TROUBLESHOOTING
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in
text and by icon.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes are printed in the "operator call/service call error record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. ON/OFF button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when
the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop/Reset button: To cancel the job at error occurrence, and to clear the e rror.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
Error
No paper in the rear tray. [1000] Rear tray.
No paper in the front
tray.
Paper jam.[1300] The paper is jammed. Clear the paper
Paper jam in the rear
guide.
Ink may have run out. [1600] The following ink may have run out.
Ink tank not installed.[1660] The following ink tank cannot be
Print head not installed,
or not properly installed.
Error
code
[1003] Front tray.
[1303]
[1401] Print head is not installed. Install the
Message on the LCDSolution
There is no paper. Load paper and
press [OK].
There is no paper. Load paper and
press [OK].
and press [OK].
Replacing the ink tank is
recommended. (U041)
recognized. (U043)
(Applicable ink tank icon)
print head. (U051)
Confirm that the rear tray is selected as the paper
source. Set the paper in the rear tray, and press the
OK button.
Confirm that the front tray is selected as the paper
source. Set the paper in the front tray, and press the
OK button.
Remove the jammed paper, and press the OK button.
Replace the applicable ink tank, or press the OK
button to clear the error without ink tank replacement.
When the error is cleared by pressing the OK button,
ink may run out during printing.
Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks light red.
Install the print head properly.
Print head temperature
sensor error.
Faulty EEPROM data of
the print head.
Multiple ink tanks of the
same color installed.
Ink tank in a wrong
position.
Warning: The ink
absorber becomes almost
full.
[1403] The type of print head is incorrect.
Install the correct print head. (U052)
[1405,
1682]
[1681] More than one ink tank of the
following color is installed. (U071)
[1680] Some ink tanks are not installed in
place. (U072)
[1700,
1701,
1710,
1711]
Contact the support center or service
center for ink absorber replacement.
Press [OK] to continue printing.
Re-set the print head. If the error is not cleared, the
print head may be defective. Replace the print head.
Replace the wrong ink tank(s) with the correct one(s).
Install the ink tank(s) in the correct position.
Replace the ink absorber, and reset its counter. [See 3-
3. Adjustment / Settings, (10) Service mode.]
Pressing the OK button will exit the error, and enable
printing without replacing the ink absorber. However,
when the ink absorber becomes full, no further
printing can be performed unless the applicable ink
absorber is replaced.
The connected digital
5 / 33
camera or digital video
camera does not support
Camera Direct Printing.
[2001] The device may be incompatible.
Remove the device and check the
manual supplied with the connected
device.
Remove the cable between the camera and the
machine.
The remaining ink
amount unknown.
Ink tank not recognized. [1684] The following ink tank cannot be
Ink tank not recognized. [1410
Scanning unit (printer
cover) open.
Non-supported hub [2002] An unsupported USB hub is
No ink (no raw ink). [1688] The following ink has run out.
[1683] (Applicable ink tank icon)
The remaining level of the following
ink cannot be correctly detected.
Replace the ink tank. (U130)
recognized. (U140)
(Applicable ink tank icon)
The following ink tank cannot be
to
recognized. (U150)
1419]
[1200] Cover is open. Close cover. Close the scanning unit (printer cover).
(Applicable ink tank icon)
connected. Remove the hub.
Replace the ink tank. (U163)
(Applicable ink tank icon)
An ink tank which has once been empty is installed.
Replace the applicable ink tank with a new one.
Printing with a once-empty ink tank can damage the
machine.
To continue printing without replacing the ink tank(s),
press the Stop/Reset button for 5 sec. or longer to
disable the function to detect the remaining ink
amount. After the operation, it is recorded in the
machine EEPROM that the function to detect the
remaining ink amount was disabled.
A non-supported ink tank is installed (the ink tank
LED is turned off). Install the supported ink tanks.
A hardware error occurred in an ink tank (the ink tank
LED is turned off). Replace the ink tank(s).
Remove the applicable USB hub from the PictBridge
(USB) connector.
Replace the empty ink tank(s), and close the scanning
unit (printer cover).
Printing with an empty ink tank can damage the
machine.
To continue printing without replacing the ink tank(s),
press the Stop/Reset button for 5 sec. or longer to
disable the function to detect the remaining ink
amount. After the operation, it is recorded in the
machine EEPROM that the function to detect the
remaining ink amount was disabled.
2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code is
displayed on the LCD.
Cycles of
blinking of
Alarm and
Power LEDs
2 timesCarriage error[5100] An error occurred in the carriage
3 timesLine feed error[6000] An error occurred in the LF encoder
4 timesPurge cam sensor error[5C00] An error occurred in the purge unit.- Purge unit (QM3-2651)
Error
Error
code
encoder signal.
signal.
Conditions
(Replacement of listed parts,
which are likely to be faulty)
- Carriage unit (QM3-2650)
- Timing slit film (QC2-5687)
- Logic board (QM3-2599)
- Carriage motor (QK1-1500)
- Timing sensor unit (QM3-
2572)
- Timing slit disk film (QC2-
5687)
- Feed roller (QL2-2206)
- Logic board (QM3-2599)
- Paper feed motor (QK1-3849)
- Logic board (QM3-2599)
Solution
5 timesASF (cam) sensor error[5700] An error occurred in the ASF cam
6 / 33
sensor.
- Sheet feed unit (QM3-2647)
- PE sensor board (QM3-2571)
- Logic board (QM3-2599)
6 timesInternal temperature
error
7 timesInk absorber full [5B00,
8 timesPrint head temperature
rise error
9 timesEEPROM error[6800] A problem occurred in writing to the
10 timesVH monitor error[B200] The internal temperature exceeded the
12 timesAPP position error[5C10] An error occurred in the APP motor
[5400] The internal temperature is not normal.- Logic board (QM3-2599)
The ink absorber is supposed to be full.
5B10,
5B01,
5B11]
[5200] The print head temperature exceeded the
Message on the LCD:
Ink absorber full. Service required.
Error codes:
Overseas:
5B00: Main ink absorber
5B10: Borderless-print ink absorber
Japan:
5B01: Main ink absorber
5B11: Borderless-print ink absorber
specified value.
EEPROM.
specified value.
during purging operation.
- Carriage unit (QM3-2650)
- Ink absorber kit (QY5-0192)
- Print head (QY6-0070)
- Logic board (QM3-2599)
- Logic board (QM3-2599)
- Print head (QY6-0070)
- Carriage unit (QM3-2650)
- Logic board (QM3-2599)
- Sheet feed unit (QM3-2647)
- Purge unit (QM3-2599)
- Logic board (QM3-2651)
14 timesAPP sensor error[6A90] An error occurred in the APP cam
sensor.
15 timesUSB Host VBUS
overcurrent
19 timesInk tank position sensor
error
22 timesScanner home position
error
Power and
Alarm LEDs lit
ROM / RAM error---The check sum value is incorrect in the
[9000] The USB Host VBUS is overloaded.- Logic board (QM3-2599)
[6502] None of the ink tank position is detected. - Spur base unit (QM3-2653)
[5010] The scanner unit cannot detect the home
position, or the scanner unit warming-up
is not performed properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
ROM check or RAM check at hard-
power-on.
Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or
EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit (QY5-0192)
when replacing the logic board ass'y. If the counter value is less than 7%, register the current ink absorber
counter value to the replaced new logic board instead.
[See 3-3. Adjustment / Settings, (10) Service mode, for details.]
- Sheet feed unit (QM3-2647)
- Logic board (QM3-2599)
- Logic board (QM3-2599)
- Scanner unit (QM3-2643)
- Logic board (QM3-2599)
2-3. Other Error Messages
7 / 33
Message on the LCDCauseSolution
The selected paper cannot be fed
from front tray. Change the paper
source and press [OK].
Borderless print is not available for
paper from front tray. Change the
paper source and press [OK].
Change the setting(s).Settings made conflict each other. (e.g.
Device memory is full. Reduce the
number of documents (photos, etc.)
to scan or copy.
Failed to scan. Either document
cannot be scanned or is not placed on
the platen glass.
Press <>.
(<>: Color button icon)
Press <>.
(<>: Black button icon)
The paper type being used is not supported
for paper feeding from the front tray.
Borderless print is attempted when the front
tray is selected as the paper source.
Selecting borderless printing on plain paper)
The memory is not sufficient to do the print
job in copying.
The machine failed in scanning the
document for Fit-to-page copy, or photos or
films were not recognized in pre-scanning.
The Black button was pressed, but it is
invalid.
The Color button was pressed, but it is
invalid.
Change the paper source to the rear tray.
Change the paper source to the rear tray.
Change the settings so that they will not
conflict each other.
Reduce the amount of data to be printed, or
print from a computer.
Press the OK button to clear the error.
A temporary error. Press the Color button to
continue the operation.
A temporary error. Press the Black button to
continue the operation.
There are no photos in memory card. Supported image files are not in the
memory card.
The value exceeds the number of
copies you can print.
Memory card is not set. Insert the
card after checking the direction.
DPOF information is not saved in the
memory card.
The number of copies to print is not
set. Input the number of copies.
During selecting images or specifying the
number of copies, the total print quantity
exceeds the prescribed value of 999.
The memory card is not inserted in the slot
properly.
DPOF print was selected in the menu, but
no DPOF files are contained in the memory
card.
Printing was attempted without specifying
the print quantity (with the print quantity left
"0" (zero)).
A temporary error.
- Confirm that supported image files are in
the memory card.
- Images with double-byte characters used
in the file name (or folder name) may not
be recognized. Change the file (or folder)
name so that it contains only single-byte
alphanumeric characters.
- If images are edited on the computer, print
them from the computer.
A temporary error. The last operation before
the error is cancelled, and the total print
quantity returns to the value before the
error.
Set a memory card.
A temporary error. The LCD automatically
returns to the display before the error
occurrence.
A temporary error. Specify the print
quantity.
This layout is available only for A4
or 8.5"x11"(215x279).
Change the setting after removing the
card.
The card is currently write-enabled. With the memory card set to the Read/write A temporary error. Remove the memory
In Layout print, "Mixed 1, 2, or 3" which is
available only with A4 or Letter size paper
is selected, but the paper size is not set to
A4 or Letter.
With a memory card inserted in the slot,
change of the Read/Write attribute was
attempted.
A temporary error. The LCD automatically
returns to the display before the error
occurrence.
A temporary error. Remove the memory
card, then change the Read/Write attribute.
Set to read-only mode before
8 / 33
performing operation.
mode, Card Direct printing operation was
attempted from the menu.
card, change the memory card setting to
Read-only, then perform Card Direct
printing.
The paper size is not correct. Check
the page size you have set.
Failed to scan Photo Index Sheet.
Check the orientation, position and
marking. <See manual>
Non-supported size of paper for Camera
Direct printing via PictBridge connection is
selected.
The machine failed in scanning the Photo
Index Sheet.
2-4. Warnings
WarningMessage on the LCDSolution
Low ink"!" is indicated for an applicable ink tank icon in
the Status Monitor.
Print head temperature
rise
If the print head temperature does not fall, the
print head error will occur.
Cancel printing on the digital camera.
Confirm the paper size, and print again.
Press the OK button to clear the error.
Confirm the following, then try again:
- Fill in all the circles on the Photo Index
Sheet.
- Place the sheet in the correct orientation
and position.
No special solution.
Since the ink will be used up soon, prepare for a
new ink tank.
When the print head temperature falls, the error is
automatically cleared.
If the print head error is indicated, repair servicing
is required.
Protection of excess rise
of the print head
temperature
Restrictions on paperThe current paper cannot be set. Change the size
USB cable not
connected
Cancellation of image
select information
If the print head temperature does not fall, the
print head error will occur.
and type.
Set the PC to start scan.Connect the USB cable, then turn on the computer.
Reset the selected photo information?
Yes No
Do you want to clear the image scanned from the
photo?
Yes No
Do you want to clear the scanned image and
rescan?
Yes No
2-5. Troubleshooting by Symptom
SymptomSolution
Faulty operationThe power does not turn on.
The power turns off immediately after
power-on.
If the print head temperature exceeds the specified
limit, an intermission is inserted during printing.
Re-select the supported paper type and size.
- Select
=> The image selection is cancelled, and the
- Select No, and press the OK button.
=> The LCD returns to the display
- Confirm the connection of
- the power cord, and
- between the logic board and the power supply unit.
- Replace the
- power supply unit, or
- logic board.
, and press the OK button.
Yes
menu or sub-menu is displayed.
immediately before the message was
displayed.
A strange noise occurs.- Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as purge
unit, carriage unit, and paper feeding mechanism)
- Replace a faulty part, if any.
9 / 33
Nothing is displayed on the LCD.- Confirm the connection between the operation panel, the
LCD unit, and the logic board.
- Replace the
- LCD unit, or
- logic board.
A portion of the LCD is not displayed. - Perform the button and LCD test in the service mode, and
confirm that the LCD is displayed without any segments
missing or flickering.
- Confirm the connection between the operation panel, the
LCD unit, and the logic board.
- Replace the
- LCD unit, or
- logic board.
Paper feed problems (multi-feeding,
skewed feeding, no feeding).
Carriage movement problems (contact
to other parts, strange noise).
- Examine the inside to confirm that no parts are damaged,
and the rollers are clean.
- Remove foreign material.
- Adjust the paper guide properly.
- Set the paper properly.
- Confirm the following:
- selected paper source
- attachment of the rear cover (for feeding from the front
tray)
- connection of each harness and the logic board
- Replace the
- sheet feeder unit,
- ASF cover unit,
- bottom case unit (for paper feeding from the front
tray), or
- logic board.
- Confirm that the carriage timing slit strip film is free from
damage or grease.
- Clean the carriage timing slit strip film (with ethanol and
lint-free paper).
- Remove foreign material.
- Replace the
- carriage timing slit strip film, or
- carriage unit.
Faulty scanning (no scanning, strange
noise).
- Confirm the connection between the scanning unit and
the logic board.
- Replace the
- scanning unit, or
- logic board.
Unsatisfactory print quality No printing, or no color ejected.- Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
*1
- print head
.
- Remove foreign material from the purge unit caps, if any.
- Replace the
- purge unit, or
- logic board.
Printing is faint, or white lines appear
on printouts even after print head
cleaning.
Line(s) not included in the print data
appears on printouts.
- Remove and re-install the print head.
- Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank,
10 / 33
- print head
*1
- purge unit, or
- logic board.
Paper gets smeared.- Feed several sheets of paper.
- Perform bottom plate cleaning.
- Clean the paper path with a cotton swab or cloth.
- Clean the rear tray paper feed rollers.
- Clean the front tray paper feed rollers.
A part of a line is missing on printouts. - Replace the
- ink tank, or
*1
- print head
.
Color hue is incorrect.- Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
*1
- print head
- Perform print head alignment.
Printing is incorrect.Replace the logic board.
No ejection of black ink.- Confirm that the ink tanks are installed properly.
- Perform print head maintenance.
- Replace the
- ink tank, or
*1
- print head
.
- Remove foreign material from the purge unit caps, if any.
- Replace the purge unit.
Graphic or text is enlarged on printouts.
When enlarged in the carriage movement direction:
- Clean grease or oil off the timing slit strip film.
- Replace the
- timing slit strip film,
- carriage unit, or
- logic board.
When enlarged in the paper feed direction:
- Clean grease or oil off the timing slit disk film.
- Replace the
- timing slit disk film,
- timing sensor unit,
- LF roller, or
- logic board.
Faulty scanning No scanning.- Confirm the connection between the scanning unit and
the logic board.
- Replace the
- scanning unit, or
- logic board.
Streaks or smears on the scanned
image.
- Clean the platen glass.
- Confirm the connection between the scanning unit and
the logic board.
- Replace the
- scanning unit,
- logic board, or
- document pressure sheet.
*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.
<2. LIST OF ERROR DISPLAY / INDICATION / TROUBLESHOOTING>
MP520TABLE OF CONTENTS
11 / 33
3. REPAIR
3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
Service part
Logic board ass'y (QM3-
2599)
Absorber kit (QY5-0192)
Carriage unit (QM3-
2650)
Notes on replacement
- Before removal of the logic
board ass'y, remove the power
cord, and allow for approx. 1
minute (for discharge of
capacitor's accumulated
charges), to prevent damages to
the logic board ass'y.
- Before replacement, check the
ink absorber counter value (by
service test print or EEPROM
information print).
[See 3-4. Verification Items, (1)
Service test print for details.]
- The screws securing the
carriage rail are allowed to be
loosened only at carriage
replacement. Before removing
the screws, mark the positions
of the screws on the carriage rail
so that they will be returned to
their original positions after the
carriage is replaced.
*1
Adjustment / settingsOperation check
After replacement:
1. Initialize the EEPROM.
2. Set the destination in the
EEPROM.
3. Set the ink absorber counter
value.
4. Set the language to be
displayed on the LCD.
[See 3-3. Adjustment /
Settings, (10) Service mode,
for details of 1 to 4.]
5. Perform print head alignment
in the user mode.
After replacement:
1. Reset the ink absorber
counter.
[See 3-3. Adjustment /
Settings, (10) Service mode,
for details.]
At replacement:
1. Apply grease to the sliding
portions.
[See 3-3. Adjustment /
Settings, (6) Grease
application, for details.]
After replacement:
2. Adjust the distance between
the print head and the paper
(between the carriage rail and
the platen).
[See 3-3. Adjustment /
Settings, (2) Carriage rail
adjustment, for details.]
3. Check the ink system
function.
[See 3-3. Adjustment /
Settings, (10) Service mode,
for details.]
4. Perform print head alignment
in the user mode.
- EEPROM information print
- Service test print
- Printing via USB connection
- Copying
- Direct printing from a digital
camera (PictBridge)
- Ink absorber counter value
print (Printing is performed
automatically after the ink
absorber counter is reset.)
- Service test print (Confirm
ink system function.)
- Printing on thick paper.
Paper feed motor (QK1-
3849)
Spur base unit (QM3-
2653)
- The red screws securing the
paper feed motor are allowed to
be loosened only for paper feed
motor replacement. (DO NOT
loosen them in any other cases.)
At replacement:
1. Adjust the paper feed motor.
[See 3-3. Adjustment /
Settings, (1) Paper feed motor
adjustment, for details.]
After replacement:
1. Check the ink system
function.
[See 3-3. Adjustment /
Settings, (2) Carriage rail
adjustment, for details.]
Timing slit strip film
(QC2-5687)
Timing slit disk film
(QC1-9597)
Print head (QY6-0070)
*1: General notes:
- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.
See 3-2. Special Notes on Repair Servicing or the Parts Catalog for details.
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the machine to sit for approx. 1 minute (for capacitor discharging
to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- Exercise caution with the screws, as follows:
i. The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT
loosen them in other cases).
ii. The screws securing the carriage rail may be loosened only at replacement of the carriage unit. After carriage
unit replacement, print on thick paper to confirm that the distance between the print head and paper (between the
carriage rail and the platen) is correct, and that the print head does not contact the paper during printing. If the
print head contacts the paper, adjust the carriage rail position, while referring to [3-3. Adjustment / Settings, (2)
Carriage rail adjustment.]
- Upon contact with the film,
wipe the film with ethanol.
- Confirm no grease is on the
film. (Wipe off any grease
thoroughly with ethanol.)
- Do not bend the film
After replacement:
1. Perform print head alignment
in the user mode.
After replacement:
1. Perform print head alignment
in the user mode.
- Service test print
- Service test print
<3-1. Notes on Service Part Replacement>
MP520 --- 3. REPAIRTABLE OF CONTENTS
13 / 33
3-2. Special Notes on Repair Servicing
(1) Side cover unit R removal
1) Remove the rear top cover.
Slightly lift the front bottom of the rear top cover, and
slide it.
3) Release the 2 bosses and remove the ASF cover unit. 4) Slightly lift the front center (as indicated by the red
2) Remove the 3 screws and the rear middle frame.
arrow 1), and remove the panel top cover. Then
remove the light guide (pointed by the red arrow 2).
5) Remove 2 screws from the back of the machine. 6) Open the card slot cover, and remove 1 screw.
7) Release the 4 claws, and remove the side cover unit R.
14 / 33
8) Remove the front cover R.
(2) Side cover unit L removal
1) Remove the front cover L.
Release the claw (No. 1 in the photo), and slide the
cover to the right (No. 2 in the photo).
3) Remove 2 screws from the back of the machine. 4) Release the 2 bosses, and remove the ASF cover unit.
2) Remove 1 screw from the front of the machine.
5) Release the 6 claws, and remove the side cover unit L.
15 / 33
(3) Scanner flexible cable attachment
1) Attach the scanner flexible cable (indicated by the red line in the photo) so that it passes under the scanner flexible
sheet (indicated by the blue line in the photo).
< Scanner flexible cable layout, seen with the scanner flexible sheet removed >
< About Circle 1 in the photo >
Fit the tube between the ribs.
< About Circle 2 in the photo>
Fit the tube between the ribs, and adjust the tube so that the tube end (indicated by the blue circle in the photo) is
between the edges of the right and left ribs (between the red lines in the photo).
<3-2. Special Notes on Repair Servicing>
MP520 --- 3. REPAIRTABLE OF CONTENTS
18 / 33
3-3. Adjustment / Settings
(1) Paper feed motor adjustment
1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in
the photo below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to
dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
DO NOT loosen them in other cases.
(2) Carriage rail adjustment
Perform the following adjustments when attaching the carriage rail:
1) Before loosening the screws, mark the following positions on the rail:
- Left side: Mark the boss position.- Right side: Mark the hole position.
2) In attaching the carriage rail, make sure that the left boss and right hole fit to the marks made in step 1) respectively, then faste n
the screws.
3) Be sure to perform the confirmation test detailed below; confirm that the print quality is proper and the print head is not contacting
the paper.
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