Canon PIXMA MP500 User Manual
User’s Guide
ENG
QT7-0096-V04
Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located inside the machine): ___________________________
Model Number (located on the front of the machine): ____________________
Machine Driver CD-ROM number (located on the CD-ROM): ______________
Purchase Date:__________________________________________________
Customer Technical Support Sequence*
1.Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
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For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries within
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This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
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* Support program specifics are subject to change without notice.
Table of Contents
Copyright ........................................................3
Disclaimer.......................................................3
Model Name ...................................................3
Trademarks.....................................................4
How to Use the Documentation Provided.........5
Safety Precautions ...........................................6
Reading the Document...................................11
Symbols Used in This Guide ........................11
Legal Limitations on Use of Your Product
and Use of Images .........................................12
1 Before Printing .......................................13
Main Components and Their Functions........ 13
Turning the Machine ON and OFF ...............19
Document Handling ......................................20
Loading Paper ..............................................21
Changing the Print Settings..........................35
2 Copying...................................................39
Making Copies..............................................39
Changing the Copy Settings.........................41
Using Useful Copy Functions .......................41
3 Printing from a Memory Card................48
Using the Memory Card................................48
Printing Photograph......................................51
Other Useful Functions.................................54
4 Printing Photographs Directly from a
Compliant Device ...................................63
Connecting to a PictBridge Compliant
Device...........................................................63
Printing Photographs Directly from a
PictBridge Compliant Device........................65
Printing Photographs Directly from a
Canon Bubble Jet Direct Compatible
Digital Camera..............................................67
5 Printing Photographs from a Wireless
Communication Device .........................70
Setting the Page Size, Media Type,
and Layout When Printing from a
Mobile Phone................................................70
Performing Infrared Communication.............71
Performing Bluetooth Communication..........73
6 Printing from Your Computer ...............75
Printing with Windows...................................75
Printing with Macintosh.................................77
7 Scanning Images....................................80
About Scanning Images................................80
Scanning Methods........................................80
8 Reading from and Writing to a
Memory Card.......................................... 83
Setting up the Card Slot as the Memory
Card Drive of the Computer..........................83
9 Changing the Machine Settings ........... 84
The Print Settings.........................................85
Wireless Print Settings .................................86
Bluetooth Settings ........................................86
Other Settings...............................................86
Language selection ......................................87
Reset setting.................................................87
Save settings................................................87
Load settings ................................................87
10 Routine Maintenance ............................ 88
Replacing an Ink Tank..................................88
Getting the Ink Level Information.................. 88
Knowing When to Replace Ink Tank ............ 89
Replacing Ink Tanks.....................................90
Keeping the Best Printing Results ................93
When Printing Becomes Faint or Colors
are Incorrect .................................................94
Cleaning Your Machine ..............................100
11 Troubleshooting .................................. 104
An Error Message is Displayed on the
LCD ............................................................105
Cannot See the Display Properly on
the LCD/Cannot See the Display on
the LCD ......................................................108
Ink Does Not Come Out/Printing is
Blurred/Colors are Wrong/White Streaks/
Straight Lines are Misaligned/Cannot
Print to End of Job......................................109
Back of Paper is Smudged/Paper Does
Not Feed Properly/Printed Surface is
Scratched ...................................................113
Paper Jams ................................................117
Cannot Print Properly from a Photo Index
Sheet ..........................................................120
Cannot Print Properly from the Digital
Camera.......................................................121
Cannot Print Properly through Wireless
Communication........................................... 123
Cannot Install the MP Drivers.....................124
Cannot Connect to Computer Properly ...... 125
Problems Scanning ....................................126
An Error Message Appears on the
Screen ........................................................130
If You Cannot Resolve the Problem ........... 134
12 Appendix .............................................. 135
Printing Area...............................................135
How to Read the On-screen Manuals ........ 137
Uninstalling the On-screen Manuals...........138
Transporting Machine.................................138
1
Specifications..............................................139
Users in the U.S.A. .......................................143
FCC Notice .................................................143
Canon U.S.A., Inc. Limited Warranty -
U.S. Only ....................................................144
Users in Canada...........................................147
Customer Technical Supports ....................147
Index ............................................................148
2
Canon MP500 User’s Guide
Copyright
This manual is copyrighted by Canon Inc. with all rights reserved.
Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without
the prior written consent of Canon Inc.
© 2005 Canon Inc.
Disclaimer
Canon Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your
Canon MP500 Series. All statements, technical information and recommendations in this manual
and in any guides or related documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to be, nor should they be
understood to be, representation or warranties concerning the products described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon Inc., has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
This machine supports Exif 2.2 (also called “Exif Print”).
Exif Print is a standard for enhancing the communication between digital cameras
and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data
at the time of shooting is used and optimized, yielding extremely high quality
prints.
Model Name
K10264 (PIXMA MP500)
3
Trademarks
z "Windows" and "Internet Explorer" are trademarks of Microsoft Corporation, registered in the
United States and other countries.
z "Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
z "SmartMedia" is a trademark of Toshiba Corporation.
z "MEMORY STICK", "Memory Stick PRO", "MEMORY STICK Duo" and "Memory Stick Pro Duo"
are trademarks of Sony Corporation.
z "xD-Picture Card" is a trademark of Fuji Photo Film Co., Ltd.
z "MultiMediaCard" is a trademark of Infineon Technologies AG.
z "SD Secure Digital memory card" and "miniSD Card" are trademarks of SD Association.
z "IrDA Feature Trademark" is owned by the Infrared Data Association and used under license
therefrom.
z "Bluetooth" is a trademark of Bluetooth SIG, Inc.,U.S.A. and are licensed to Canon Inc.
z Specifications are subject to change without notice.
4
How to Use the Documentation Provided
Easy Setup Instructions
(Printed documentation)
User’s Guide
(This guide)
On-screen Manuals Refer to these guides as needed for full instructions on some of the
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting
it ready for use.
Read this guide when starting to use the machine.
After following instructions in the Easy Setup Instructions, read this
guide for instructions on printing from your computer, direct photo
printing from selected digital cameras, copying, and scanning.
more advanced features.
Scan Guide
Refer to this guide for full instructions on scanning operation and
settings.
Printer Driver Guide
Refer to this guide for full instructions on setting the printer driver.
Photo Application Guide
Refer to this guide for instructions on using various application
software included on the Setup CD-ROM.
5
Safety Precautions
Please read the safety warnings and cautions provided in this guide to ensure that you use your
machine safely. Do not attempt to use the machine in any way not described in this guide.
Warning
You may cause an electric shock/fire or damage the machine if you ignore any of
these safety precautions.
Location Do not place the machine close to flammable solvents such as alcohol or thinners. If
Power supply Never attempt to plug or unplug the machine from the power supply when your hands are
Maintenance Do not service the machine yourself except as specifically described in this guide. If further
flammable substances come into contact with electrical parts inside the machine, it may
result in fire or electrical shock.
wet. This may result in electrical shock.
Always push the plug all the way into the power outlet. If the prongs of the power plug
come into contact with metal objects, it may result in fire or electrical shock.
Never damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord. These actions may cause electrical damage and result in
fire or electrical shock.
Never plug the machine into a power socket that is shared with other equipment (extension
lead/cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock.
Plug the machine into a standard 110-120 V AC, 50/60 Hz or 200-240 V AC, 50/60 Hz,
(depending on your local electrical requirements), two-prong* grounded outlet. Operate the
machine only from the type of power source indicated on the machine's label or a fire,
electrical shock, or malfunction may occur. If you are unsure of the type of power available,
consult your local power company.
* The shape of the plug and outlet may vary depending on the country of purchase.
Do not allow the power cord to be near objects that emit heat. The outer cover of the power
cord may melt resulting in fire or electrical shock.
Never use the machine if the power cord is bundled or knotted. Knots in the cord may
result in fire or electrical shock.
If you detect smoke, unusual smells or strange noises around the machine, immediately
unplug the machine at the power supply and contact the Canon Customer Care Center.
Using the machine in such conditions may result in fire or electrical shock.
Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected
on the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the
dust collected on the plug absorbs moisture and may cause insulation failure and fire.
servicing is required, contact the Canon Customer Care Center.
When storing the machine, choose a location where the machine is not exposed to dust.
Dust accumulation may prevent the machine from operating properly.
Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol,
benzene or thinners. If flammable solvents come in contact with electrical components
inside the machine, it could cause a fire or electrical shock.
Always turn OFF the power and unplug the machine from the power outlet before cleaning
the machine.
If you leave on or accidentally switch the machine ON while cleaning it, it may result in
injury or damage the machine.
6
Handling Do not attempt to disassemble or modify the machine. There are no user serviceable parts
Others This product emits low level magnetic flux. If you use a cardiac pacemaker and feel
inside the machine.
The machine contains high-voltage components. Never attempt any maintenance
procedure not described in this guide. Incorrect maintenance procedures may damage the
machine, or cause a fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also do not
spill water, liquid, or flammable substances inside the machine. If these items come into
contact with high-voltage parts inside the machine, it may result in fire or electrical shock.
If these items are dropped or spilled in the machine, turn OFF the power and unplug the
power cord immediately with dry hands. Then contact the Canon Customer Care Center.
Do not use flammable sprays near the machine.
This could cause a fire or electrical shock if the spray comes into contact with electrical
components inside the machine.
There are high-voltage components inside the machine. If you are looking inside the
machine to clear paper jams etc., do not allow metal objects such as jewelry to come into
contact with the inside of the machine. Contact may result in burns or electrical shock.
abnormalities, please move away from this product and consult your doctor.
When setting the machine near electric products with fluorescent lighting, separate the
machine at least 5.9 inches (15 cm) from electric products equipped with fluorescent
lighting. If you place it near to them, the machine may malfunction as a result of the noise
emitted by the fluorescent lighting.
When turning OFF the power, be sure to press [ON/OFF] and confirm that the Alarm Lamp
has shut off. If you pull the power plug out of the wall outlet while the Alarm Lamp is lit or
flashing, the Print Head is not protected, and you may not be able to print later.
Caution
Location Do not block or cover the ventilation port or any openings on the machine with objects, as
You may cause injury or damage the machine if you ignore any of these safety
precautions.
it may cause the inside of machine to overheat and cause a fire.
Place the machine on a flat, stable, vibration-free surface that is strong enough to support
its weight. If the machine topples over, it may result in injury. (For the weight of the
machine, see “Appendix” on page 135.)
Do not use or store the machine outdoors.
Do not install the machine near devices that contain magnets or generate magnetic fields,
such as speakers.
To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm)
away from walls and other equipment.
Do not install the machine in a location that is very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
Installing in such a location may result in fire or electrical shock.
To avoid the risk of fire or electrical shocks, install the machine in a location with an
ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90%
(condensation free).
Do not place the machine on a thick rug or carpet.
If fibers or dust come inside the machine, it could cause a fire.
7
Power supply Never remove the plug by pulling on the cord.
Pulling on the power cord may damage the cord and cause a fire or electrical shock.
When turning OFF the power, be sure to press [ON/OFF] and unplug the machine.
However, if the machine is unplugged during printing, the Print Head is not protected with
the cap that prevents the ink from drying. This may affect the print quality of the machine
when printing later.
During electrical storms, turn OFF the power and disconnect the power cord from the
power outlet.
Do not use an extension cord as this may result in fire or electrical shock.
Ensure that the area around the power outlet is kept clear at all times so you can easily
unplug the power cord if necessary. Otherwise you will be unable to disconnect the power
plug in case of an emergency, and it may result in fire or electrical shock.
Never use a power supply source other than the one rated for the machine in the country
where you purchased the machine as it may result in fire or electrical shock.
The operating requirement of this machine is as follows:
110-120 V AC, 50/60 Hz or 200-240 V AC, 50/60 Hz (depending on local electrical
requirements)
Do not plug the machine into the same circuit as appliances such as an air conditioner,
television, or copier. These devices generate electrical noise which may interfere with your
machine’s operation.
Whenever you turn OFF the power and unplug the machine, wait at least five seconds
before you plug it in again.
Use only the power cord that came with the machine. Using a different power cord may
cause electric leakage or damage to the machine.
Turn OFF the power and unplug the machine in the following conditions:
z When the power cord or plug is damaged or frayed.
z If liquid has spilled into the machine.
z If the machine has been exposed to rain or water.
z If the machine does not operate normally when you have followed the instructions in the
guides included with your machine.
z If the machine does not operate normally when you have followed the instructions
provided in “Troubleshooting” on page 104.
z If the machine has been dropped or damaged.
z If the machine exhibits a distinct change in performance, indicating a need for servicing.
Turn OFF the power and disconnect the power cord if the machine will not be used for a
long period such as during holidays.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
8
Handling Close the Document Cover gently to avoid catching
your hand. Failing to do so may result in personal
injury.
Do not press down hard on the Document Cover when
using the Platen Glass to scan thick books. This may
damage the Platen Glass and Document Cover and/or
result in personal injury.
Do not place the following objects on top of the machine. If such objects come into contact
with internal electrical components, the machine may short-circuit, resulting in fire or
electrical shock.
z Metal objects such as jewelry and watches
z Containers of water or other liquids such as glasses, vases, or pot plants
If water does spill inside the machine, turn OFF the power immediately by pressing the [ON/
OFF], and disconnect the power cord. Then, contact the Canon Customer Care Center.
Do not touch the high-voltage electrical parts as this may result in electrical shock.
Do not place heavy objects on top of the machine as these may topple over and result in
injury.
When removing paper jammed in the machine, be careful not to get ink on your hands or
clothing. If ink gets on your hands or clothing, wash them soon in running water. If you use
hot water, the ink may adhere and become difficult to remove.
After printing, do not touch the electrical contacts of the Print Head. They will be hot and
may result in burns or electrical shock.
Do not subject the machine to strong physical shock or vibration. This can damage the
machine’s components.
Before moving the machine, turn OFF the power and unplug the machine.
When moving the machine, carry the machine at both
ends.
A distinct change in performance may indicate a need for servicing.
Do not insert your hands into the machine while it is printing.
Parts inside the machine are moving and this may result in injury.
Do not turn the machine upside down.
Ink may leak out and stain clothing or the surrounding area.
Adjust only those controls that are covered by the instructions in the guides since
improper adjustment of other controls may result in damage and require extensive repair
by a qualified technician to restore the product to normal operation.
When storing or transporting the machine, do not tilt it, stand it on its side, or turn it upside
down. Doing so may cause ink to leak out.
9
Print Head/Ink tanks For safety reasons, store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake print heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the Print Head.
10
Reading the Document
Symbols Used in This Guide
Please read the list below of symbols used in this guide. The following symbols are used to indicate
important instructions. Be sure to obey these instructions.
Warning
Caution
Important
Note
Indicates a warning concerning operations that may lead to death or injury
to persons if not performed correctly. In order to use the machine safely,
always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to
persons or damage to property if not performed correctly. In order to use
the machine safely, always pay attention to these cautions.
Indicates operational warnings and restrictions. Be certain to read these
items to operate the machine correctly and to avoid damage to the
machine.
Indicates notes for operation or additional explanations. Reading these is
highly recommended.
Read this when the machine is connected to a Windows® system.
Read this when the machine is connected to a Macintosh® system.
11
Legal Limitations on Use of Your Product
and Use of Images
It may be unlawful to make copies of, scan, print or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
z Paper money
z Money orders
z Certificates of deposit
z Postage stamps (canceled or uncanceled)
z Identifying badges or insignias
z Selective service or draft papers
z Checks or drafts issued by governmental
agencies
z Motor vehicle licenses and certificates of title
z Traveler’s checks
z Food stamps
z Passports
z Immigration papers
z Internal revenue stamps (canceled or
uncanceled)
z Bonds or other certificates of indebtedness
z Stock certificates
z Copyrighted works/works of art without
permission of copyright owner
12
Chapter 1
Before Printing
Main Components and Their Functions
Front View
(1) (2)
(3)
(4)
(5)
(7)
(6)
(11)
(12)
(13)
(10)
(1) Document Cover
(2) Paper Support
(3) Paper Guide
(4) Auto Sheet Feeder
(5) Cover Guide
(6) Card Slot Cover
(9)
Open this cover when loading a document on the Platen Glass.
Supports paper loaded on the tray. Extend it before loading paper by putting your finger in
the rounded indent and pulling out the extension until it stops.
When loading paper, ensure that the left edge just touches this guide.
To move the Paper Guide, pinch the knob and slide in the appropriate direction.
Load paper here before printing. Paper feeds automatically, one sheet at a time.
Align the right side of the paper to this guide.
Open to insert a memory card. For details, see “Inserting the Memory Card” on page 49.
(8)
Chapter 1 13
Before Printing
(7) IrDA Port
Receives photo data sent from the mobile phone through infrared communication. See
“Performing Infrared Communication” on page 71.
(8) Direct Print Port
Used when printing directly from a digital camera or a digital video camcorder compatible
with the machine. See “Printing Photographs Directly from a Compliant Device” on
page 63.
When using optional Bluetooth unit*, connect it to this port. Refer to the Bluetooth User's
Guide.
*The Bluetooth unit is not available to some regions due to the law of the countries or the
regulations. For details, contact the Canon Customer Care Center.
(9) Paper Output Tray
Printouts are output to this tray. Pull out the extension before printing.
(10) Open Button
Press this button to open the Paper Output Tray.
(11) Platen Glass
Used to load a document to be processed.
(12) Operation Panel
Used to change the settings or operate the machine. See “Operation Panel Name and
Functions” on page 17.
(13) Cassette
Load paper to be used regularly here. Paper feeds automatically, one sheet at a time.
*Legal-sized paper and 2.13" x 3.39"/ 54.0 x 86.0 mm size paper are not loadable in the
Cassette.
14 Chapter 1
Before Printing
Rear View and Interior
(17)
(14)
(24) (23)
(14) Print Head Lock Lever
Used to fix the Print Head.
Important
(15) Ink Tank Lamp
Lights or flashes red to indicate the status of the ink tank.
(16) Print Head Holder
Used to install a Print Head.
(17) Scanning Unit (Printer Cover)
This is the unit used to scan documents.
(18) Inner Cover
Open this cover when replacing the ink tanks.
(19) Card Slot
Set the memory card containing photos here. For details, see “Inserting the Memory
Card” on page 49.
(20) Access Lamp
Lights when a memory card is inserted into the Card Slot. This lamp flashes while the
machine is reading or writing data from/to the memory card. For details, see “Inserting
the Memory Card” on page 49.
(21) Duplexing Transport Unit
Open when clearing jammed paper after pulling out the Cassette.
(22) Power Connector
This is the connector used to connect the provided power cord.
(15)
(16)
Do not pull up this lever after installing the Print Head.
(18)
(22)
(19)
(20)
(21)
Chapter 1 15
Before Printing
(23) Rear Cover
Open when clearing jammed paper.
(24) USB Connector (for computer)
This is the connector used to connect the machine to a computer using a USB cable.
Important
While the machine is printing from or scanning images to the computer, or
the computer is in the sleep mode or standby mode, do not disconnect
and connect the USB cable.
Note
z For information on how to install the Print Head and ink tanks, refer to
the Easy Setup Instructions.
Ink Tank Lamps
z You can check the status of each ink tank according to the way its
lamp flashes.
On: The machine is ready to print.
Slow flashing (about three seconds): Ink is low. Prepare a new ink
tank. For details, see “Knowing When to Replace Ink Tank” on
page 89. Fast flashing (about one second): Ink tank is empty, or the
machine is not ready due to an error. For details, see “An Error
Message is Displayed on the LCD” on page 105.
Off: An error has occurred and the machine is not ready to print. For
details, see “An Error Message is Displayed on the LCD” on page 105.
16 Chapter 1
Before Printing
Operation Panel Name and Functions
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10) (11) (12) (13) (14)
(1) [ON/OFF]
Turns the machine ON and OFF. Before turning ON the machine, make sure the
Document Cover is closed.
(2) [COPY]
Switches the machine to Copy mode. Flashes when the machine is turned on.
(3) [SCAN]
Switches the machine to Scan mode. This button is used when the machine is connected
to a computer. (Refer to the Scan Guide.)
(4) [MEMORY CARD]
Switches the machine to Memory Card mode.
(5) Alarm Lamp
Flashes orange, when an error occurs, or when paper or ink has run out.
(6) LCD (Liquid Crystal Display)
Displays messages, menu selections, and the operation status.
(7) [Menu]
Used to display menus.
(8) [Settings]
Use to configure the page size, media type, and image correction settings.
(9) [Stop/Reset]
Cancels operations. If this button is pressed during printing, the machine aborts printing.
(10) Auto Sheet Feeder Lamp
Lit when the Auto Sheet Feeder is selected.
(11) Cassette Lamp
Lit when the Cassette is selected.
(12) [Feed Switch]
Selects the paper source. Press this toggle switch to change the paper source between
the Auto Sheet Feeder and Cassette.
(13) [Search]
Looks up target photos in the memory card using the shooting date as the search key.
See “Searching for Photos with the Shooting Date (Search)” on page 54.
(14) [Photo Index Sheet]
Switches to Photo Index Sheet mode. See “Printing by Using the Photo Index Sheet” on
page 60.
(15) [Back]
Allows you to return to the previous screen.
(15) (16) (17) (18) (19) (20)
Chapter 1 17
Before Printing
(16) [OK]
Finalizes your selection for the menu or setting item.
Restores the machine to normal operation after a printing error was resolved, or if paper
jams are cleared.
(17) [ ] [ ] [ ] [ ]
Scroll through menu selections, and increase or decrease the number of copies. You can
use these buttons when [ ], [ ], [ ], and [ ] are displayed on the LCD.
(18) [Trimming]
Use to crop the photo that is displayed. See “Printing a Specified Area (Trimming)” on
page 55.
(19) [Black]
Starts black & white copying, or photo scanning.
(20) [Color]
Starts color copying, photo printing, or scanning.
18 Chapter 1
Before Printing
Turning the Machine ON and OFF
Turn on the machine before starting printing.
Turning on the Machine
Before turning on the machine, confirm that the Print Head and ink tanks are set into place.
Note
If preparatory operations above are not yet finished, follow the Easy
Setup Instructions to complete them.
1 Press [ON/OFF].
[COPY] flashes green for a while, and then turns on.
Note
z If the Alarm Lamp flashes orange and an error message is displayed
on the LCD, see “An Error Message is Displayed on the LCD” on
page 105.
z The LCD goes out if the machine is not operated for 5 minutes. Press
any button to restore the display.
Turning off the Machine
1 To turn off the machine, press [ON/OFF].
The machine is off when the currently selected Mode Lamp (e.g. [COPY]) stops flashing and
all Operation Panel lamps are off.
Important
When removing the power plug after turning off the machine, be sure to
check that all the lamps on the Operation Panel are not lit. If the power
plug is removed from the wall outlet with the lamps on the Operation
Panel lit or blinking, the machine cannot protect its Print Heads and may
be unable to print.
See “Keeping the Best Printing Results” on page 93.
Chapter 1 19
Before Printing
Document Handling
This section describes how to load the document on the Platen Glass.
Document Requirements
The documents you load on the Platen Glass for copying or scanning must meet these
requirements:
Document
type
Size (W x L)
Thickness
z Documents
z Photographs
z Book
Max. 8.5" x 11.7" / 216 x 297 mm
Max. 0.7" / 18 mm
Loading Documents
Load documents that you want to copy or scan on the Platen Glass.
Note
Make sure any glue, ink, correction fluid, or the like is completely dry
before loading the document.
1 Lift the Document Cover.
2 Load your document on the Platen Glass.
z Place your document face down on the Platen Glass.
z Align the upper left corner of your document with the alignment mark on the lower right
corner of the Platen Glass.
20 Chapter 1
Before Printing
Note
z The machine cannot scan the area within about 0.04"/1 mm from the
front edge, and within about 0.04"/1 mm from the right edge of the
Platen Glass.
z You can also scan in originals that are up to 0.7"/18 mm thick, such as
books. Set them on the Platen Glass in the same way as documents.
3 Gently close the Document Cover.
Loading Paper
This section describes how to load paper in the Auto Sheet Feeder and the Cassette.
Paper Handling
z Recommended Paper and Requirements
Media Type
Plain Paper — 0.52"/13 mm 0.52"/13 mm [Plain Paper]
Envelopes*
High
Resolution
Paper
Super White
Paper
Glossy Photo
Paper
Glossy Photo
Paper
“Everyday Use”
Matte Photo
Paper
2
1
Model*
— 10 envelopes 5 envelopes [Envelope]
HR-101N 80 sheets (A4, Letter) 80 sheets (A4, Letter) [High Resolution
SW-201
GP-401 10 sheets (A4, Letter),
GP-501 10 sheets (A4),
MP-101 10 sheets (A4, Letter),
Paper Support Load Limit Printer Driver
Auto Sheet Feeder Cassette
0.52"/13 mm (A4, Letter)
20 sheets (4" x 6" /
101.6 x 152.4 mm,
Credit Card)
20 sheets (4" x 6" /
101.6 x 152.4 mm)
20 sheets (4" x 6" /
101.6 x 152.4 mm)
0.52"/13 mm (A4, Letter) [Plain Paper]
10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm), Not
supported (Credit
5
Card)*
10 sheets (A4),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
Setting for
[Media Type]
Paper]
[Glossy Photo
Paper]
[Glossy Photo
Paper]
[Matte Photo
Paper]
Chapter 1 21
Before Printing
Media Type
Photo Paper
Plus Glossy*
1
Model*
Paper Support Load Limit Printer Driver
Auto Sheet Feeder Cassette
PP-101 10 sheets (A4, Letter, 5"
3
x 7" / 127.0 x 177.8
mm),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
10 sheets (A4, Letter, 5"
x 7" / 127.0 x 177.8
mm),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
Setting for
[Media Type]
[Photo Paper
Plus Glossy]
Photo Paper
Plus Double
2,*3
Sided*
Photo Paper
Plus Semi-
3
gloss*
Photo Paper
3
Pro*
Photo
Stickers*
4
PP-101D 10 sheets (A4, Letter, 5"
x 7" / 127.0 x 177.8
mm)
SG-101 10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
PR-101 10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
PS-101 1 sheet Not loadable*
10 sheets (A4, Letter, 5"
x 7" / 127.0 x 177.8 mm)
10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
10 sheets (A4, Letter),
20 sheets (4" x 6" /
101.6 x 152.4 mm)
5
[Photo Paper
Plus Double
Sided]
[Photo Paper
Plus Glossy]
[Photo Paper
Pro]
[Photo Paper
Plus Glossy]
Transparencies CF-102 30 sheets 30 sheets [Transparencies]
T-Shirt
Transfers*
TR-301 1 sheet 1 sheet [T-Shirt
2
Transfers]
Paper having a "Model Number" is Canon specialty media.
You may not be able to purchase some Canon branded paper depending on your country.
1
*
Paper is not sold in the US by Model Number. Purchase paper by the name.
2
*
This is available only when printing from your computer.
3
*
When loading a stack of paper, the printed side may be marked when it is fed in. If this
happens, load paper one sheet at a time.
4
When Windows is being used, you can specify the print setting easily by using the Easy-Photo
*
Print provided with the Setup CD-ROM.
5
Feeding from the Cassette can damage the machine. Always load in the Auto Sheet Feeder.
*
Note
z For specifying the page size and media type when performing copy
direct printing, see “Changing the Print Settings” on page 35.
z For specifying the page size and media type when printing photos
saved on mobile phones, see “Setting the Page Size, Media Type, and
Layout When Printing from a Mobile Phone” on page 70.
z When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm or
0.52 inches in height) can be loaded in the Auto Sheet Feeder and
Cassette respectively. Select [Plain Paper] from [Media Type] in the
printer driver.
For a detailed description of printing media types, refer to the Printer
Driver Guide.
22 Chapter 1
Before Printing
z Media types you cannot use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction.
z Folded, curled or wrinkled paper
z Damp paper
z Excessively thin paper (less than 64 gsm or 17 lb)
z Excessively thick paper* (more than 105 gsm or 28 lb)(non-Canon branded paper)
z Picture postcards
z Postcards affixed with photos or stickers
z Envelopes with double flaps
z Envelopes with sticker flaps
z Envelopes with an embossed or treated surface
z Any type of paper with holes
z Handling paper
z Hold the paper as closely as possible to its edges and try not to touch the print surface. Print
quality will deteriorate if the print surface is damaged or becomes dirty.
z Do not touch the print surface until the ink has dried. If prints get wet, do not touch the printed
side until they dry.
z Paper may curl or the print surface may become smudged if you use a large amount of ink for
printing. In this case, select <ON> for <Prevent paper abrasion> under <Device settings>.
See “If printing surface abrasion is not resolved even after taking the actions above:” on
page 116. Do not print photos or documents that contain graphics on paper that curls easily.
Remove this kind of paper for printing text-only documents.
z If the paper is curled, uncurl it before printing. To uncurl the paper, see “Paper is curled.” on
page 115.
z Put unused paper back into the package, and store them out of direct sunlight in a place
where the temperature and humidity are low. Keep them on a level surface to avoid curling
and wrinkling.
z If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat,
ink may blur.
z Photo Paper Pro guidelines
z Do not touch the print surface until the ink is dry (approx. 30 minutes). Colors in dark images
may appear indistinct at first, but will become clearer after approx. 30 minutes.
z Images may become smudged if you place them in an album before the ink is completely dry.
It is recommended that you allow the ink to dry for 24 hours.
z Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.
z Do not store or display printouts in hot, damp, or humid conditions. Never expose them to
heat or direct sunlight.
z Store printouts in photo albums, photo frames, or presentation binders to protect them from
direct exposure to air or sunlight.
z Do not mount printouts in an adhesive-type album as you may not be able to remove them.
z Be aware that some types of clear plastic folders and albums may cause the edges of the
paper to turn yellow.
Chapter 1 23
Before Printing
About the Auto Sheet Feeder and the Cassette
You can load paper in both the Auto Sheet Feeder and Cassette.
Loading paper in the Auto Sheet Feeder is easy, and is convenient if you frequently switch to
and print on various sizes or types of paper.
Loading paper in the Cassette allows you to print without reloading paper for each job. This is
convenient for loading a certain type of paper, such as plain paper, you regularly print onto.
Loading paper in both the Auto Sheet Feeder and Cassette makes the following paper feed
methods available:
* Some types of paper cannot be used on the Cassette. See “Recommended Paper and
Requirements” on page 21.
z Changing the paper source to feed different types/sizes of paper
If you load plain paper in the Cassette and photo paper in the Auto Sheet Feeder, changing the
paper source allows you to print on both types of paper without removing and reloading paper.
To change the paper source, use [Feed Switch] on the machine or printer driver.
You can also specify the type/size of paper to be fed from the Cassette for regular use with the
printer driver. For example, you can specify that Letter-sized plain paper is always fed from the
Cassette whenever you print.
Note
For information on the printer driver settings, refer to the Printer Driver
Guide.
(A)
(A) You can switch between paper loaded in the Auto Sheet Feeder (e.g., 4" x 6" / 101.6 x 152.4
mm) or the Cassette (e.g., A4/Letter-sized paper).
z Continuous printing on the same type/size of paper by using both the
Auto Sheet Feeder and Cassette together
If the Auto Sheet Feeder or Cassette runs out of paper, the paper source automatically switches
to the other one. This is useful for printing onto a large volume of paper. To use this feature, you
can select this setting with the printer driver beforehand.
Important
Note
24 Chapter 1
Before Printing
z This feature can be used only when printing from a computer.
z This feature can be used only when paper of the same size and media
type are loaded in the Cassette and Auto Sheet Feeder.
For information on the printer driver settings, refer to the Printer Driver
Guide.
(A)
(A) If the Auto Sheet Feeder runs out of paper, the paper source automatically changes to the
Cassette.
Changing the Paper Source
Before printing, confirm that the location where you have loaded paper is selected as a paper
source. Press [Feed Switch] to change the paper source.
(A)
(B)
(C)
(A) Auto Sheet Feeder Lamp
(B) [Feed Switch]
(C) Cassette Lamp
Note
Specify [Feed Switch] so that the Auto Sheet Feeder Lamp is lit when
loading paper in the Auto Sheet Feeder and the Cassette Lamp is lit
when loading paper in the Cassette.
Loading the Print Media in the Auto Sheet Feeder
z Loading Paper
Note
For detailed information on the specialty media Canon provides for use
with its various printers, refer to “Recommended Paper and
Requirements” on page 21.
1 Flatten the four corners of the paper before loading it.
Chapter 1 25
Before Printing
Note
z Align the edges of paper neatly before loading. Loading paper without
aligning the edges may cause paper jams.
z When paper is curled, hold the opposing curled corners and gently
bend them in the opposite direction until the paper becomes
completely flat. See “Paper is curled.” on page 115.
2 Prepare to load paper.
(1) Open the Paper Support, then pull out the Paper Support Extension to support the paper.
(2) Press the Open Button to open the Paper Output Tray.
(3) Pull out the Paper Output Tray Extension completely.
Note
(4) Press [Feed Switch] so that the Auto Sheet Feeder Lamp (A) lights.
After printing, to put back the Paper Output Tray Extension, push it back
while raising it a little.
(4)
(1)
Note
(A)
(3)
(2)
You can also select the paper source with the printer driver. For details,
refer to Printer Driver Guide.
3 Load the paper.
(1) Load the paper into the Auto Sheet Feeder with the print side facing UP.
(2) Align the paper stack against the Cover Guide on the right side of the Paper Support.
Important
26 Chapter 1
Before Printing
Ensure that the Cover Guide stands when you load paper in the Auto
Sheet Feeder.
(3) Pinch the Paper Guide and slide it against the left side of the paper stack.
(A)
(1)
(2)
(3)
Important
Note
Do not load the paper beyond this Load Limit Mark (A).
z You can use general copy paper or Canon’s Super White Paper SW-
201.
z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm
or 0.52 inches in height) in the Auto Sheet Feeder. However, the paper
may not be fed normally depending on its media type or your
environment where the temperature and humidity are high or low. In
that case, reduce the amount of paper to half (approx. 0.2" / 5 mm in
height).
z Remove the printed sheets from the Paper Output Tray before the
count reaches 50.
z Do not touch the printed surfaces until the ink dries. For specific drying
times, refer to the instructions packaged with your media.
z Loading Envelopes
Use either European DL or US Comm. Env. #10 size envelopes.
The address is rotated automatically to match the direction of the envelope when printing.
Important
z Envelopes can be used only when printing from a computer.
z Do not use envelopes with embossed or treated surfaces, a double
flap, pressure seals or sticker flaps.
z Select either [DL Env.] or [Comm. Env. #10] according to the envelope
size you are using.
z If the print image is upside down when printing onto special envelopes,
open the printer properties dialog box then select the [Rotate 180
degrees] check box on the [Page Setup] tab.
For information on the printer driver settings, refer to the Printer Driver
Guide.
1 Load the envelope against the Cover Guide on the right side of the Paper Support
with the front face UP, and the rear flaps DOWN on the left.
Chapter 1 27
Before Printing
Important
Ensure that the Cover Guide stands when you load paper in the Auto
Sheet Feeder.
Note
A maximum of 10 envelopes can be loaded at once.
2 Pinch the Paper Guide and slide it against the left side of the envelope.
3 Press [Feed Switch] so that the Auto Sheet Feeder Lamp lights.
4 Select [Envelope] in [Media Type], and then select [DL Env.] or [Comm. Env. #10] in
[Page Size].
For information on the printer driver settings, refer to the Printer Driver Guide.
(A)
1
2
3
(B)
Note
z Fold the envelope flap shut (A).
z Printing direction (B).
z Loading Other Small-Sized Paper in the Auto Sheet Feeder
Important
Cutting plain paper to 4" x 6" / 101.6 mm x 152.4 mm, 5" x 7" / 127.0 x
177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (Credit Card) size for a trial
printing can cause paper jams.
1 Load the paper into the Auto Sheet Feeder with the print side facing UP and align
the Cover Guide on the right side of the Paper Support.
Important
Note
Ensure that the Cover Guide stands when you load paper in the Auto
Sheet Feeder.
z Load the paper lengthways regardless of the direction of the
document.
z You can load up to 20 sheets of 4" x 6" or Credit Card-sized paper, and
10 sheets of 5" x 7"-sized paper.
2 Pinch the Paper Guide and slide it against the left side of the paper stack.
3 Press [Feed Switch] so that the Auto Sheet Feeder Lamp lights.
28 Chapter 1
Before Printing
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