Canon MX850 User Manual
Office All-In-One
Quick Start Guide
series
Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): _____________________________________
Model Number (located on the top of the product):_______________________________________
Setup CD-ROM number (located on the CD-ROM): ______________________________________
Purchase Date: __________________________________________________________________
Customer Technical Support Sequence*
1.Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and “where to
buy” instructions are found here.
2.Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3.Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4.Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended
service program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
serie
s
Office All-In-One
Quick Start Guide
© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in
any form whatsoever without the express written permission.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon PIXMA MX850 series Office All-In-One. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Depending on your application program, operations may differ. For details, refer to the instruction
manual of your application. The steps described in this manual are in Windows Vista™ operating
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
®
OS X v.10.4.x.
ENERGY STAR
As an
®
Partner, Canon Inc. has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z “Microsoft” is a registered trademark of Microsoft Corporation.
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z “Windows Vista” is a trademark of Microsoft Corporation.
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Table of Contents
Introduction.....................................................2
Safety Precautions ......................................... 3
Before Using the Machine .............................6
Included Items ................................................6
Operation Panel..............................................6
How to Navigate Menus on the LCD..............9
Turning the Machine On and Off ..................14
Handling the Original Document...................16
Loading Printing Paper................................. 20
Copying .........................................................35
Making Copies..............................................35
Setting Items.................................................36
Using Useful Copy Functions .......................38
Printing from a Memory Card ......................39
Memory Cards Supported by
This Machine ................................................39
Printable Image Data....................................40
Inserting the Memory Card...........................40
Removing the Memory Card.........................42
Printing the Photo Displayed on the LCD
(Display photo)..............................................42
Using Useful Printing Functions....................43
Setting Items.................................................44
Printing by Using the Photo Index Sheet......46
Printing from Your Computer......................47
Printing with Windows...................................47
Printing with Macintosh.................................48
Scanning Images ..........................................49
Scanning Methods........................................49
Printing Photographs Directly from
a PictBridge Compliant Device .............51
Printing Photographs Directly from
a PictBridge Compliant Device.....................51
About PictBridge Print Settings.....................53
Faxing ............................................................57
Preparing the Machine for Fax .....................57
Registering Sender Information....................62
Registering Recipients for the Speed Dial ....71
Sending Faxes..............................................80
Using Useful Sending Functions...................88
Receiving Faxes...........................................90
Using Useful Receiving Functions................98
Document Stored in Memory........................99
Summary of Reports and Lists ...................103
Routine Maintenance .................................107
Replacing an Ink Tank................................107
Keeping the Best Printing Results ..............113
When Printing Becomes Faint or
Colors Are Incorrect....................................114
Printing the Nozzle Check Pattern.............. 115
Examining the Nozzle Check Pattern......... 116
Print Head Cleaning ...................................117
Print Head Deep Cleaning..........................118
Aligning the Print Head...............................119
Cleaning Your Machine ..............................125
Troubleshooting......................................... 131
An Error Message Is Displayed
on the LCD .................................................133
LCD Cannot Be Seen At All........................ 138
An Unintended Language Is Displayed
on the LCD .................................................138
Cannot Install the MP Drivers.....................139
Cannot Connect to Computer Properly ...... 140
Print Results Not Satisfactory.....................141
The Print Result Not Satisfactory
When Copying............................................ 144
Printing Does Not Start...............................145
Machine Moves But Ink Is Not Ejected.......146
Paper Does Not Feed Properly .................. 146
Paper Does Not Feed from the Paper
Source Specified in the Printer Driver ........147
Paper Jams ................................................148
Document Jams in the ADF........................152
Message Appears on the Computer
Screen ........................................................ 156
Error Message Appears on a PictBridge
Compliant Device .......................................159
Cannot Print Properly through Bluetooth
Communication........................................... 160
Cannot Print Properly from a Photo Index
Sheet ..........................................................161
Cannot Remove a Memory Card................161
Scanning Problems ....................................161
Problems Receiving Faxes.........................162
Problems Sending Faxes ...........................165
Telephone Problems ..................................166
Appendix..................................................... 167
How to Use the Documentation Provided...167
Reading the On-screen Manuals................168
Solution Menu (Windows only)................... 169
My Printer (Windows only).......................... 169
Specifications .............................................170
Legal Limitations on Use of Your Product
and Use of Images .....................................174
Users in the U.S.A...................................... 175
Users in Canada.........................................180
Users in New Zealand ................................181
Index............................................................ 182
1
Introduction
This Quick Start Guide uses the following symbols to indicate important information. Always observe
the instructions indicated by these symbols.
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions that must be observed for safe operation.
2 Introduction
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from this product and consult your doctor.
z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety
precautions.
Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist
the power cord. Do not place heavy objects on the power
cord.
Never plug the machine into a power socket that is shared
with other equipment (extension lead/cord, 2- or 3-way
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe
off any dust or dirt collected on the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust,
smoke, or high humidity, the dust collected on the plug
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on
the thunder storm.
Use the power cable included with the machine.
3Safety Precautions
Cleaning the machine Use a damp cloth to clean the machine. Never use
Maintaining the
machine
Working around the
machine
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical
components inside the machine, it could cause a fire or
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the
machine.
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Do not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supply Ensure that the area around the power outlet is kept clear at
all times so you can easily unplug the power cord if
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
4 Safety Precautions
Working around the
machine
Print Heads and ink
tanks
Never put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends.
Do not hold the Operation Panel.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
Keep ink tanks out of the reach of children.
In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water
to drink.
If irritation or discomfort occurs, obtain medical advice immediately.
In case ink gets in contact with eyes, rinse with water immediately.
In case ink gets in contact with skin, wash with soap and water immediately.
If irritation to eyes or skin persists, obtain medical advice immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after
printing.
The metal parts may be very hot and could cause burns.
Do not throw ink tanks into fire.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
5Safety Precautions
Before Using the Machine
Included Items
Check that all the following items are in the box. If anything is missing or damaged, contact your
Canon service representative.
z Machine
z Setup CD-ROM
z Easy Setup Instructions (Setup Sheet)
z Network Setup Guide
z Quick Start Guide
z Print Head
z Ink tanks (CLI-8BK, PGI-5BK, CLI-8Y, CLI-8M, CLI-8C)
z Power cord
z Telephone line cable
z A4 Matte Photo Paper (MP-101) (for Automatic Print Head Alignment)
z Additional documents
* A USB cable is necessary to connect the machine with your computer.
* A LAN cable is necessary to connect the machine to the network.
Operation Panel
(1) (2) (3) (4) (5) (6) (8) (11) (12) (13) (14)
(1) ON/OFF button
Turns the machine on and off. Before turning on the machine, make sure the Document
Cover is closed.
(7)
(24)
(22)
(26)(28)
(9) (10)
(21)
(19)
(20)(23)(25)(27)
(18)
(17)(17)
(15)(16)
Note
z The machine cannot receive faxes when the power is turned off.
z The power cannot be turned off while the machine is sending or receiving a fax, or when
there are unsent faxes stored in the machine’s memory.
(2) COPY button
Switches the machine to copy mode. Flashes when you turn on the machine.
6 Before Using the Machine
(3) FAX button
Switches the machine to fax mode.
(4) SCAN button
Switches the machine to scan mode. In scan mode, the machine scans a document to
your computer according to the settings selected. To use this button, the machine must
be connected to a computer. For details, refer to the Scanning Guide on-screen manual.
(5) MEMORY CARD button
Switches the machine to memory card mode.
(6) In Use/Memory lamp
Flashes when sending or receiving faxes, and lights when there are documents stored in
the machine’s memory.
(7) Alarm lamp
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
(8) LCD (Liquid Crystal Display)
Displays messages, menu selections, and the operational status.
(9) Menu button
Displays the menu screen.
(10) Settings button
Configures the page size, media type, and image correction settings.
(11) Numeric buttons
Enter numerical values such as the number of copies, as well as fax/telephone numbers
and characters.
(12) Redial/Pause button
Redials the last number called using the Numeric buttons. Also enters pauses between
or after numbers when dialing or registering numbers.
(13) Coded Dial button
Press this button and a two-digit code to display a pre-registered fax/telephone number
or group.
(14) Stop/Reset button
Cancels operations such as copying, scanning, or faxing, or a print job in progress.
(15) Black button (top) / Color button (bottom)
Press the Black button to start black & white copying, scanning, or faxing.
Press the Color button to start color copying, photo printing, scanning, or faxing.
(16) Hook button
Connects or disconnects the telephone line.
(17) Tone button
Switches temporarily to tone dialing. Also changes the input mode when entering
characters.
(18) Trimming button
Specifies the cropping area of the displayed photo.
(19) { } [ ] buttons
Scrolls through menu selections and increases/decreases setting values, such as the
number of copies. You can use these buttons when {, }, [, and ] are displayed on
the LCD. Also, the [ button cancels the entered character, and the ] button enters a
space between characters when entering characters.
7Before Using the Machine
(20) OK button
Finalizes your selection for the menu or setting item.
This button is also used to dismiss the error message and resume the machine’s normal
operation after resolving a printing error or removing jammed paper, or to eject
documents remaining in the ADF.
(21) Back button
Cancels operations and returns the LCD to the previous screen.
(22) Feed Switch
Selects the paper source. Press to switch the paper source between the Rear Tray and
the Cassette.
To print out received faxes, the paper source selected on the FAX settings screen is
used.
(23) FAX Quality button
Sets the scan contrast and resolution of the fax you are sending.
(24) Search button
Searches for photos on the memory card with the specified shooting date.
(25) Enlarge/Reduce button
Specifies the enlargement or reduction ratio for copying.
(26) Two-Sided button
Specifies the settings for duplex copying.
(27) Rear Tray lamp (top) / Cassette lamp (bottom)
These lamps indicate the currently selected paper source.
(28) One-Touch Speed Dial buttons
Press these buttons to display pre-registered fax/telephone numbers or groups.
8 Before Using the Machine
How to Navigate Menus on the LCD
You can make good use of the various functions of the machine with the menu screen and the
settings screen on the LCD.
This section describes how to use the menu screen and the settings screen.
(1) (2) (3) (4) (5)
(6) (7)
(10)
(1) COPY button
(2) FAX button
(3) SCAN button
(4) MEMORY CARD button
(5) LCD (Liquid Crystal Display)
(6) Menu button
(7) Settings button
(8) { } [ ] buttons
(9) OK button
(10) Back button
(8)(9)
Basic Operation on the Menu Screen
You can perform various printing functions and machine maintenance by selecting the menu
items on the menu screen in each mode.
To display the menu screen on the LCD, press the Menu button.
To select the menu item, use the {, }, [, and ] buttons to select the item, then press the OK
button.
Note
z You can return the LCD to the previous screen by pressing the Back button.
z For details on each item, see “Menu Screens” on page 9.
Menu Screens
Note
z You can display the Maintenance screen or Device settings screen in the copy mode, fax
mode, memory card mode, or scan mode. To enter the scan mode, the machine must be
connected to a computer.
Refer to the following list to confirm the menu items available on the menu screen.
z For details on maintenance, see “When Printing Becomes Faint or Colors Are Incorrect” on
page 114 or “Cleaning Your Machine” on page 125. For details on the device settings, refer to
“Device Settings” in the User’s Guide on-screen manual.
9Before Using the Machine
Copy mode
Copy menu screen
Standard copy (page 35)
Special copy (page 38)
Two-sided copy
2-on-1 copy
4-on-1 copy
Borderless copy
Image repeat
Collated copy
Fade-restored copy
Frame erase
Sticker copy
Maintenance/settings (page 11)
Fax mode
FAX menu screen
Receive mode settings (page 90)
FAX priority mode
FAX only mode
*
DRPD
TEL priority mode
Memory reference (page 99)
Print memory list
Print specified document
Delete specified doc.
Print reports/lists (page 103)
Activity report
Telephone number list
User’s data list
Memory list
TEL number registration (page 71)
One-touch speed dial
Coded speed dial
Group dial
Maintenance/settings
*
This setting is only available in US and
Canada.
(page 11)
Scan mode
The Maintenance/settings screen will be
displayed by pressing the Menu button.
For details on the scan mode, see “Scanning
Images” on page 49.
Memory card mode
Card menu screen
Display photo (page 42)
Multiselect print (page 43)
Special photo print (page 43)
Layout print
Sticker print
Print all photos
Photo Index print
DPOF print
Captured info
Photo Index Sheet (page 46)
Photo Index Sheet print
Scan sheet and print
Maintenance/settings
(page 11)
10 Before Using the Machine
Maintenance/settings
Maintenance screen
Nozzle check (page 115)
Cleaning (page 117)
Deep cleaning (page 118)
Auto head align (page 119)
Manual head align (page 120)
Head alignment print (page 119)
Roller cleaning (page 127)
Bottom plate cleaning (page 128)
Device settings screen
FAX settings
*1
User settings
TX settings
RX settings
Print settings
*1
Prevent paper abrasion
Extended copy amount
Two-sided output setting
Wireless print settings
PictBridge settings (page 55)
Bluetooth settings
LAN settings
*1
*1, 2
*1, 2
Reset LAN settings
Display LAN details
IPv4/IPv6 setting
WSD setting
Other settings
*1
Read/write attribute
Volume control
Slide show setting
Quiet mode
Key repeat
Language selection
Reset setting
*1
For details, refer to the User’s Guide onscreen manual.
*2
Appears only when the optional Bluetooth
*1
*1
unit is attached to the machine.
11Before Using the Machine
Basic Operation on the Settings Screen
You can change the print settings such as page size, media type, etc. on the settings screen
either in the copy mode, in the memory card mode, in the fax mode, or when printing directly
from a PictBridge compliant device.
Note
When printing from a computer, see “Printing from Your Computer” on page 47.
When printing from a wireless communication device, refer to “Printing Photographs from a
Wireless Communication Device” in the User’s Guide on-screen manual.
This section describes the procedure to change the settings, taking the steps to specify the page
size for the memory card mode to 4" x 6" (101 x 152) as an example.
1 Display the settings screen.
(1) Press the Settings button.
The Memory card settings screen is displayed.
2 Select the settings tab.
(1) Use the [ or ] button to select the settings tab.
Example: Select Tab 1 here.
3 Select the setting item.
(1) Use the { or } button to select the setting item.
Example: Select A4 here.
12 Before Using the Machine
4 Change the setting.
(1) Use the [ or ] button to change the setting.
Example: Change to 4" x 6" (101 x 152) here.
5 Complete setting.
(1) Press the Settings button.
The LCD returns to the previous screen.
Note
For details on the setting Items
z For the settings in the copy mode, see “Setting Items” on page 36.
z For the settings in the memory card mode, see “Setting Items” on page 44.
z For the settings in the fax mode, see “Changing the Print Settings” on page 96.
You can set the image quality and scan contrast of the fax to send by pressing the FAX Q ua lity
button. For details, see “Before Sending Faxes” on page 81.
z For the settings when printing directly from a PictBridge compliant device, see “Setting on the
Machine” on page 55.
13Before Using the Machine
Turning the Machine On and Off
Turn on the machine before printing.
Turning on the Machine
Note
If preparatory operations below are not complete, follow your setup sheet and/or the Network
Setup Guide to complete them.
z The Print Head and ink tanks are set into place.
If you are using the machine connected to a computer, confirm also the following.
z The machine is connected to your computer (or a compatible device).
z The MP Drivers are installed.
1 Press the ON/OFF button to turn on the
machine.
The COPY button flashes and then remains lit
green.
Note
If the Alarm lamp lights up or flashes orange and an
error message is displayed on the LCD, see “An Error
Message Is Displayed on the LCD” on page 133.
2 If you are using the machine connected to a
computer, turn on your computer.
Turning off the Machine
1 To turn off the machine, press the ON/OFF
button.
When a selected mode button (e.g., COPY button)
stops flashing, the machine is turned off after all the
lamps on the Operation Panel go out. It takes a few
seconds or as long as around one minute.
Important
When you turn off the machine
Follow the procedure below to turn off the machine.
(1) Confirm that all the lamps on the Operation Panel
have gone out.
(2) Unplug the power cord from the wall outlet. If you
are using a power outlet strip, you can switch it off
instead.
When you press the ON/OFF button to turn off the
machine, the machine automatically puts a protective
cap on the Print Head to prevent the ink from drying. If
you remove the power cord or switch off the power
outlet strip before all the lamps on the Operation Panel
go out, this capping will not be done properly, causing
the Print Head to dry and clog.
Note
The power cannot be turned off while the machine is
sending or receiving a fax, or when there are unsent
faxes stored in the machine’s memory.
14 Before Using the Machine
z Screen-saver Mode
The LCD goes out if the machine is not operated for about five minutes*.
* You cannot change the wait time before the LCD goes out.
Note
When you want to restore the display, perform any operation such as copying, faxing, or scanning,
or press any button except for the ON/OFF button. When you press the ON/OFF button while the
machine is in Screen-saver mode, the machine turns off.
15Before Using the Machine
Handling the Original Document
This section describes how to load the original document on the Platen Glass or in the ADF.
Original Document Requirements
The original documents you load on the Platen Glass or in the ADF for copying, scanning, or
faxing must meet these requirements:
Platen Glass ADF
z
Document type
Size (W x L) Max. 8.5 x 11.7 inches /
Quantity 1 sheet
Weight – 13 to 24 lb / 50 to 90 gsm
Paper documents
z
Photographs
z
Books
z
Documents that are not
suitable for the ADF
216 x 297 mm
Multipage documents of the same size,
thickness, and weight
z
Max. 8.5 x 14.0 inches / 216 x 356 mm
z
Min. 5.8 x 5.8 inches / 148 x 148 mm
Only A4 or Letter-sized documents for duplex
copying and scanning, 2-on-1 copy, and 4-on1 copy
z
A4 or Letter size: Max. 35 sheets (20 lb / 75
gsm paper), up to 0.20 inches /
5 mm in height
z
Legal size: Max. 30 sheets (20 lb / 75 gsm
paper), up to 0.16 inches / 4 mm in height
z
Other sizes: 1 sheet
Loading Original Documents
Load originals to copy, scan, or fax on the Platen Glass or in the ADF.
Note
z Make sure any glue, ink, correction fluid, or the like on the original document is completely dry
before loading it on the Platen Glass or in the ADF.
However, do not load glued originals in the ADF even if the glue is dry, as this may cause paper
jams.
z Remove all staples, paper clips, and the like before feeding the document.
z Load Legal-sized documents in the ADF.
z Do not load the following types of documents in the ADF. They will jam.
– Wrinkled or creased paper
– Curled paper
– Torn paper
– Paper with holes
– Glued paper
– Carbon paper or carbon-backed paper
– Surface treated paper
– Onion skin or thin paper
– Photograph or thick paper
16 Before Using the Machine
Using the Platen Glass
1 Open the Document Cover.
2 Load the original document with the side to be copied, scanned, or faxed facing
down on the Platen Glass.
Important
z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.
Doing so may cause the scanner to malfunction or the Platen Glass to break.
z To make copies or scan documents
Align the original document with the alignment
mark as shown in the figure on the right.
Note
z The machine cannot scan the shaded area in
the figure on the right.
(A) 0.04 inches / 1 mm
z For details about making copies, see
“Copying” on page 35.
z For details about scanning images, see
“Scanning Images” on page 49.
z For details about sending faxes, see “Sending
Faxes” on page 80.
(A)
(A)
17Before Using the Machine
z To scan photographs
Place the photograph at least 0.4 inches / 10
mm away from and in square with the edges of
the Platen Glass.
(B) 0.4 inches / 10 mm
(B)
(B)
When setting two or more photographs at the
same time, place them at least 0.4 inches / 10
mm apart from each other.
(C) 0.4 inches / 10 mm
Note
z If photographs are placed closer, they may be scanned as a single image. For details, refer
to the Scanning Guide on-screen manual.
z For details about scanning images, see “Scanning Images” on page 49.
3 Gently close the Document Cover.
(C)
(C)
(C) (C)
18 Before Using the Machine
Using the ADF
Note
Set a document on the Platen Glass if you want to scan it at optimum quality.
1 Remove any documents from the Platen Glass.
2 Open the Document Tray.
3 Load the original document with the side to
be copied, scanned, or faxed facing up in the
ADF.
4 Adjust the Document Guides to match the
document width.
Note
Ensure that the edge of the document stack is in line
with the Paper Size Mark (A) imprinted on the
Document Tray.
(A)
19Before Using the Machine
Loading Printing Paper
This section describes how to load printing paper in the Rear Tray and the Cassette.
Note
z At purchase, the machine is set to feed from the Cassette. If you are printing without changing paper
source settings, load paper in the Cassette. For details on loading paper, see “Loading Paper” on
page 26.
z Do not place any objects in front of the machine.
Using Specialty Media
Canon recommends that you use Canon genuine media to ensure optimal print quality.
z Photo Quality Media
z Glossy Photo Paper
z Matte Photo Paper
z Photo Paper Plus Double Sided
z Photo Paper Plus Glossy
z Photo Paper Plus Glossy II
z Photo Paper Plus Semi-gloss
z Photo Paper Pro
z Photo Stickers
z Media Suited for Business
Documents
z High Resolution Paper
z Super White Paper
20 Before Using the Machine
Paper Handling
z Recommended Paper and Requirements
Media Type
Plain Paper
Envelopes
*3
Super White
*2
*1
Model
Paper Load Limit Paper
Rear Tray Cassette Machine
— Approx. 150
sheets
Approx. 150
sheets
— 10 envelopes 5 envelopes
Output
Tray Load
Limit
Approx. 50
sheets
*4
Media Type
Setting
Plain paper Plain Paper
— Envelope
SW-201 100 sheets 100 sheets 50 sheets Plain paper Plain Paper
Paper
High
Resolution
*3
Paper
Glossy Photo
*5
Paper
Glossy Photo
Paper
“Everyday
*5
Use”
Matte Photo
Paper
Photo Paper
*5
Glossy
Photo Paper
Plus Double
*3, *5
Sided
Photo Paper
Plus Glossy
Photo Paper
Plus Glossy
*5
II
Photo Paper
Plus Semi-
*5
gloss
Photo Paper
*5
Pro
Photo
Stickers
T-Shirt
Transfers
HR-
80 sheets 80 sheets 50 sheets — High
101N
GP-401 A4, Letter, 5" x 7" / 127.0 x
177.8 mm, and 8" x 10" /
GP-501 Glossy
203.2 x 254.0 mm: 10 sheets
4" x 6" / 101.6 x 152.4 mm,
*4
Glossy
Photo Paper
Photo Paper
and Wide: 20 sheets
Credit card: 20 sheets (Rear
MP-101 Matte Photo
Tray only)
*6
Paper
GP-502 Glossy
Photo Paper
PP-
— Photo Paper
101D
PP-101 Photo Plus
*5
Glossy
PP-201 Photo Plus
Glossy II
SG-201 Plus Semi-
gloss
PR-101 Photo Paper
Pro
PS-101 1 sheet Not loadable
*7
TR-301 1 sheet 1 sheet — T-Shirt
*3
*6
Glossy
Photo Paper
*1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling
paper. For information on the paper sizes available for each Canon genuine paper, visit our
website. You may not be able to purchase some Canon genuine papers depending on the
country or region of purchase. Paper is not sold in the US by Model Number. Purchase
paper by name.
Printer
Driver
Setting
Resolution
Paper
Glossy
Photo Paper
Glossy
Photo Paper
Matte Photo
Paper
Glossy
Photo Paper
Plus Double
Sided
Photo Paper
Plus Glossy
Photo Paper
Plus Glossy
II
Photo Paper
Plus Semigloss
Photo Paper
Pro
Glossy
Photo Paper
Transfers
21Before Using the Machine
*2 Proper feeding of paper may not be possible at the maximum capacity depending on the
type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to around half.
3
Available only when printing from your computer.
*
4
*
We recommend that you remove the previously printed sheet from the Paper Output Tray
before continuously printing to avoid blurs and discoloration.
5
When loading paper in stacks, the print side may be marked as it is fed in or sheets may be
*
stuck to one another causing them not to be fed properly. In this case, load one sheet at a
time.
6
Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.
*
7
*
When copying onto sticker paper, be sure to select Sticker copy on the Special copy
screen in the copy mode. Refer to “Copying on Stickers (Sticker copy)” in “Using Useful
Copy Functions” of the User’s Guide on-screen manual.
When printing photos saved on a memory card to sticker paper, be sure to select Sticker
print on the Special photo print screen in the memory card mode. Refer to “Printing on
Stickers (Sticker print)” in “Using Useful Printing Functions” of the User’s Guide on-screen
manual.
When printing photos saved on your mobile phone to sticker paper, select Stickers for the
page size in Wireless print settings. Refer to “Setting Items” in “Setting the Page Size,
Media Type, and Layout When Printing from a Mobile Phone” of the User’s Guide on-screen
manual.
Important
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct
sunlight.
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.
Note
z To specify the page size and media type when printing photos saved on mobile phones, refer to
“Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” in
“Printing Photographs from a Wireless Communication Device” of the User’s Guide on-screen
manual.
z For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide
on-screen manual.
z Media Types You Cannot Use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5
or smaller sized paper, do not use paper thinner than a postcard, including plain paper or
notepad paper cut to a small size.
z Folded, curled, or wrinkled paper
z Damp paper
z Paper that is too thin (weighing less than 17 lb / 64 gsm)
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28
lb / 105 gsm)
z Picture postcards
z Postcards affixed with photos or stickers
z Envelopes with a double flap (or sticker flaps)
z Envelopes with an embossed or treated surface
z Envelopes with pressure seals
z Envelopes whose gummed flaps are already moistened and adhesive
z Any type of paper with holes
22 Before Using the Machine
z Paper that is not rectangular
z Paper bound with staples or glue
z Paper with adhesives
z Paper decorated with glitter, etc.
Hints for Handling the Paper Sources
This machine offers two paper sources to load printing paper; the Rear Tray (A) and the
Cassette (B).
(A)
(B)
Here are some hints for handling these paper sources according to how you are using them.
Note
z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear
Tray. See “Paper Handling” on page 21. For details on loading paper, see “Loading Paper” on
page 26.
z Printer driver settings may be required depending on the usage. For details on printer driver
settings, refer to the PC Printing Guide on-screen manual.
23Before Using the Machine
z If You Print Regularly on Photo Paper as well as on Plain Paper
If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and
plain paper in the Cassette. This way, you can switch the paper source according to the type of
paper just by pressing the Feed Switch.
You can also specify the type and size of paper to be fed from the Cassette using the printer
driver. You can print more efficiently by specifying the type of paper you use regularly this way,
since the paper source will be switched automatically to the Cassette for this paper.
(A)
(B)
(A) Rear Tray: Load paper of various types and sizes, including photo paper
(B) Cassette: Load paper you use most regularly, such as plain paper
z If You Print Mainly on Plain Paper
You can load plain paper of the same size in both paper sources, and set the printer driver to
automatically switch the paper source when either paper source runs out of paper during
printing.
(A) Rear Tray: Load plain paper
(B) Cassette: Load plain paper
24 Before Using the Machine
(A)
(B)
Changing the Paper Source
Each time you press the Feed Switch, the paper source to be used switches between the Rear
Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.
(A)
(B)
(C)
(A) Rear Tray lamp
(B) Feed Switch
(C) Cassette lamp
Important
When Printing from Your Computer
If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver, the
Feed Switch on the machine will be disabled and the printer driver settings take precedence when
printing. Confirm the setting in the printer driver. See “Printing with Windows” on page 47 or
“Printing with Macintosh” on page 48.
For details on paper source selection using the printer driver, refer to the PC Printing Guide onscreen manual.
When Printing Out Received Faxes
To print out received faxes, the machine uses the Cassette by default, regardless of the source
selected by the Feed Switch. The paper source used to print out faxes can be specified in FAX
paper source on the FAX se ttings screen. See “Changing the Print Settings” on page 96.
25Before Using the Machine
Loading Paper
Important
z Load A4, Letter, or Legal-sized plain paper when receiving faxes. Legal-sized paper can only be
loaded in the Rear Tray.
z You cannot print on postcards affixed with photos or stickers.
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can
cause the paper to be jammed.
(A) (B)
Note
z We recommend using genuine Canon photo media when printing photographs. For details on
the specialty media Canon provides for use with its various printers, see “Using Specialty
Media” on page 20.
When Printing on Plain Paper
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,
we recommend Canon’s Super White Paper Double-Sided.
Paper size:
– Standard sizes for the Rear Tray: A4, B5, A5, Letter, and Legal
– Standard sizes for the Cassette: A4, B5, A5, and Letter
– Non-standard sizes for the Rear Tray: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm
to 215.9 x 584.2 mm
– Non-standard sizes for the Cassette: 3.5 x 5 inches to 8.5 x 11.69 inches / 89.0 x 127.0 mm
to 215.9 x 297.0 mm
Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)
z 100% recycled paper can be used.
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.
z Loading Paper in the Rear Tray
1 Flatten the four corners of the paper before loading it.
Note
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite
direction until the paper becomes completely flat. See “Paper is curled.” on page 143.
z To avoid curling, handle paper as follows.
– When you do not print, remove unused paper from the Rear Tray, put them back into the
package, and keep it on a level surface.
– Take out only the necessary number of sheets from the package, just before printing.
26 Before Using the Machine
Loading...