Canon MP-C635 User Manual

MP-C635

USER
MANUAL

Canon

C635

Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without prior written
consent of CCSI.

Portions copyrighted by Infowave Software, Inc. and Second Glance
Software.

©1999 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in
order to make it an easy to use guide for your Canon MultiPASS C635
system. All statements, technical information, and recommendations in
this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or
warranted, and they are not intended to be, nor should they be
understood to be, representations or warranties concerning the products
described.

Your MultiPASS C635 and the software media included with your system
have been sold to you subject to the limited warranties set forth in the
warranty and license agreement enclosed with the respective products.
All software is licensed AS IS, as described in the license agreement
enclosed with the software media. Further, CCSI reserves the right to
make changes in the specifications of the products described in this
manual at any time without notice and without obligation to notify any
person of such changes.

ii

Trademarks

Canon and BJ are registered trademarks and BCI, Bubble Jet, MultiPASS,
and UHQ are trademarks and SelectExchange is a service mark of
Canon Inc.

PowerPrint, SpoolMaster, and the Infowave logo are trademarks of
Infowave Software, Inc.

Apple, Finder, and Macintosh are registered trademarks of Apple
Computer, Inc.

ScanTastic is a trademark of Second Glance Software.

All other product and brand names are registered trademarks,
trademarks, or service marks of their respective owners.

E

NERGY STAR

®

COMPLIANT

As an ENERGY STA R® Partner, Canon U.S.A., Inc. has determined that
this product meets the ENERGY STA R® guidelines for energy efficiency.

iii

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON
FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.

B. Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.

3. Order a normal business line from your telephone company’s business
representative. The line should be a regular voice grade line or
equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU
COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

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2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension
off a PBX unit without “Call Waiting” can be used with your MultiPASS C635.
Key telephone systems are not recommended because they send non-standard
signals to individual telephones for ringing and special codes, which may cause
a fax error.

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire
grounded outlet only. Do not connect this unit to an outlet or power line
shared with other appliances that cause “electrical noise.”Air conditioners,
electric typewriters, copiers, and machines of this sort generate noise which
often interferes with communications equipment and the sending and
receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of
this equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this
equipment. If requested, this information must be given to the telephone
company. This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.

iv

N

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures
described in this User’s Manual, disconnect the equipment from the telephone
line or unplug the power cord. The telephone line should not be reconnected or
the power cord plugged in until the problem is completely resolved. Users
should contact Canon Authorized Service Facilities for servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by
calling the Canon Computer Systems Customer Care Center. (See page 1-4 for
details.)

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone
company may temporarily disconnect service. The telephone company also
retains the right to make changes in facilities and services which may affect the
operation of this equipment. When such changes are necessary, the telephone
company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed, and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the
following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a
telephone fax machine unless such message clearly contains in a margin at the
top or bottom of each transmitted page or on the first page of the transmission,
the date and time it is sent and an identification of the business or other entity,
or other individual sending the message and the telephone number of the
sending machine or such business, other entity, or individual.

To automatically enter this information into your MultiPASS C635, follow the
instructions in your Quick Start Guide.

v

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON
FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.

B. Order Information

1. Provide only a single-line to touch-tone or rotary telephone set
terminated with a standard 4-pin modular phone plug. (Touch-tone is
recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.

3. Order a normal business line from your telephone company’s business
representative. The line should be a regular voice grade line or
equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU
COMMUNICATE OVERSEAS

N

vi

Canon recommends an individual line following industry standards [e.g., the
2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension
off a PBX unit without “Camp On” signals is also permissible with your
MultiPASS C635. Key telephone systems are not recommended because they
send non-standard signals to individual telephones for ringing and special
codes, which may cause a fax error.

C. Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or
Duplex). It should be independent from copiers, heaters, air conditioners,
or any electric equipment that is thermostatically controlled. The rated
value is 120 volts and 15 amperes. The RJ11-C modular jack should be
relatively close to the power outlet to facilitate installation.

NOTICE

The Industry Canada label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective,
operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist
of any combination of devices subject only to the requirement that the sum of
the Ringer Equivalence Numbers of all the devices does not exceed 5.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK

vii

Using Your Documentation

The following documentation is supplied with the MultiPASS™ C635 to
help you use your new Canon multi-talented color printer.

Quick Start Guide

This booklet describes how you unpack, set up, and start using your
MultiPASS C635. It includes how to install the MultiPASS Desktop
Manager package of software, which includes the MultiPASS C635
Printer Driver, the MultiPASS Fax Setup Utility and the ScanTastic™ for
MultiPASS scanning software. This software enables you to use all the
features of the MultiPASS C635—color printing, color scanning, and
stand-alone faxing.

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C

User’s Manual

This manual (in Adobe
information on how to operate your MultiPASS C635. It includes how to
use the MultiPASS C635 as a monochrome or color printer, stand-alone
plain paper fax, color scanner, and color copier. It also includes
maintenance, troubleshooting, and specifications.

®

Acrobat®PDF format) offers detailed

Conventions

This User’s Manual uses the following conventions to alert you to
information that will help you operate the MultiPASS C635 correctly
and safely.

Notes provide advice or suggestions regarding the use of the
MultiPASS C635.

Cautions alert you to operations that could cause damage to your
hardware or software, or cause injury to yourself.

Distinctive typefaces identify the buttons you press, the lights on the
operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface:

❍ The names of lights you see appear in this typeface:

❍ What you see in the LCD display appears in this typeface:

REGISTRATION.

START/COPY.

ALARM.

viii

❍ When you type something on your computer, it appears in this

typeface: DIR/P, and when you click on a selection it is bold: click
on Continue.

Contents

1 Introduction

Supplies and Accessories ...................................................................................... 1-2

BJ Cartridges and BJ Tanks........................................................................... 1-2

Canon Specialty Papers................................................................................. 1-3

Getting Help From Canon .................................................................................. 1-4

Servicing the MultiPASS C635 .................................................................... 1-5

Important Safety Instructions ............................................................................. 1-5

Main Components of the MultiPASS C635 ....................................................... 1-7

Front View .................................................................................................... 1-7

Back View ...................................................................................................... 1-8

Inside the Printer Area ................................................................................. 1-8

Using the Operator Panel ................................................................................... 1-9

Special Function Buttons.............................................................................. 1-11

Loading Paper in the Sheet Feeder ..................................................................... 1-12

Preparing Documents for Faxing, Copying, or Scanning ................................ 1-13

Loading the Document ................................................................................ 1-14

Adding Pages to the Document ................................................................... 1-16

Setting the Document Feed Lever ............................................................... 1-16

Identifying Your Documents ............................................................................... 1-17

Copying Documents ............................................................................................ 1-18

Miscellaneous ...................................................................................................... 1-21

If the Power Goes Out ................................................................................. 1-21

Using Switch Boxes ....................................................................................... 1-21

Disconnecting the MultiPASS ............................................................................ 1-21

2 Printing With the MultiPASS C635

Paper Handling ................................................................................................... 2-2

Selecting Paper ............................................................................................. 2-2

Paper Guidelines ........................................................................................... 2-4

Understanding the Printer Driver ...................................................................... 2-4

Printing a Document .......................................................................................... 2-4

Setting Up Print Jobs .......................................................................................... 2-6

Using the Page Setup Dialog ........................................................................ 2-6

Using the Print Dialog ................................................................................. 2-11

Using the Preview Window ................................................................................ 2-14

Working With SpoolMaster ................................................................................ 2-14

Printing Tips......................................................................................................... 2-17

Setting the Paper Thickness Lever ..................................................................... 2-19

ix

Printer Settings for Various Print Media ........................................................... 2-21

Loading Paper ...................................................................................................... 2-22

Automatically Feeding Paper ....................................................................... 2-22

Auto Feed Guidelines ................................................................................... 2-24

Manually Feeding Paper .............................................................................. 2-26

Printing On Envelopes ........................................................................................ 2-28

Using Canon’s Specialty Papers .......................................................................... 2-31

Specialty Paper Guidelines ........................................................................... 2-31

Canon’s High Resolution Paper ................................................................... 2-32

3 Using the MultiPASS Fax Setup Utility

Fax Setup ............................................................................................................. 3-1

Setting Up Fax Preferences ................................................................................. 3-3

Setting Up Send Fax Options ............................................................................. 3-4

Setting Up Advanced Send Fax Options ..................................................... 3-5

Setting Up Receive Fax Options ......................................................................... 3-7

Setting Up Advanced Receive Fax Options ................................................. 3-9

Setting Up Speed Dial Assignments ................................................................... 3-12

Maintaining Your Fax Address Book ........................................................... 3-12

Assigning an Individual to a Speed Dial Code ........................................... 3-13

Defining a Group Speed Dial Code ............................................................ 3-14

4 Sending Faxes With the MultiPASS C635

Sending a Document .......................................................................................... 4-1

Regular Dialing ............................................................................................. 4-2

Automatic Dialing ........................................................................................ 4-4

Sending a Document Using Group Dialing ............................................... 4-6

Redialing ....................................................................................................... 4-7

Resending a Fax After an Error ................................................................... 4-8

Manual Sending ............................................................................................ 4-9

Cancel Sending ............................................................................................. 4-10

Sending a Document to More Than One Location

(Sequential Broadcasting) ............................................................................. 4-11

Transmitting the Document ........................................................................ 4-11

Adjusting the Quality of Your Faxes .................................................................. 4-13

Setting the Resolution .................................................................................. 4-13

Setting the Contrast ..................................................................................... 4-15

5 Receiving Faxes

Receiving Documents ......................................................................................... 5-1

Receiving Documents Automatically—Fax Only Mode ............................ 5-2

Receiving Both Documents and Telephone Calls Automatically—

Fax/Tel Mode ............................................................................................ 5-2

Receiving Documents Manually—Manual Mode ...................................... 5-3

Using an Answering Machine—Ans. Machine Mode ................................ 5-4

Printing Documents Received in Memory ........................................................ 5-5

x

Receiving While Copying, Printing, or Registering .......................................... 5-6

Printing a Received Fax Stored In Memory ................................................ 5-6

Using the Distinctive Ring Pattern Detection (DRPD) Feature ....................... 5-7

Types of Ring Patterns ................................................................................. 5-8

How DRPD Responds to Calls .................................................................... 5-8

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature ....................................................................................... 5-9

6 Scanning With the MultiPASS C635

Launching ScanTastic .......................................................................................... 6-1

Exploring the ScanTastic Window ...................................................................... 6-2

Using the Device Panel ................................................................................. 6-3

Picking an Image Type .................................................................................. 6-5

Scaling the Image ......................................................................................... 6-5

Previewing the Image.................................................................................... 6-6

Selecting or Cropping an Area to Scan ....................................................... 6-7

Zooming In On a Selected Area .................................................................. 6-7

Scanning and Saving the Final Image .......................................................... 6-8

Enhancing Images With ScanTastic ................................................................... 6-9

Performing in Hardware .............................................................................. 6-10

Using Manual Balance ................................................................................. 6-10

Using Auto Balance ...................................................................................... 6-17

Using the Advanced Functions of ScanTastic .................................................... 6-18

Customizing the Device Panel ..................................................................... 6-18

Automatic Batch Scanning............................................................................ 6-20

Using ScanTastic as a Plug-In.............................................................................. 6-24

Troubleshooting ................................................................................................... 6-25

Poor Image Quality On the Screen .............................................................. 6-25

Poor Image Quality When Printing ............................................................. 6-25

Rebuilding ScanTastic Preferences ............................................................... 6-26

7 Maintaining the MultiPASS C635

MultiPASS Guidelines ......................................................................................... 7-2

Routine Maintenance .......................................................................................... 7-3

Cleaning Inside the MultiPASS .......................................................................... 7-3

Cleaning the Scanner Components.............................................................. 7-4

Printing the Nozzle Check .................................................................................. 7-7

Cleaning the BJ Cartridge Print Head ............................................................... 7-8

BJ Cartridge Guidelines ...................................................................................... 7-9

BJ Cartridge and BJ Tank Maintenance ...................................................... 7-9

Using Ink ....................................................................................................... 7-10

Replacing the BJ Cartridge ................................................................................. 7-11

Replacing a BJ Tank in the BC-21e Color BJ Cartridge .................................... 7-16

Storing a BJ Cartridge ......................................................................................... 7-19

Transporting the MultiPASS ............................................................................... 7-20

xi

8 Troubleshooting

Paper Jams ........................................................................................................... 8-3

Jams in the Automatic Document Feeder (ADF) ....................................... 8-3

Jams in the Sheet Feeder .............................................................................. 8-5

General Troubleshooting Procedures ................................................................. 8-6

General Printing Problems .......................................................................... 8-6

Memory Considerations ............................................................................... 8-8

LCD Messages ...................................................................................................... 8-10

Printing Problems ............................................................................................... 8-15

Print Quality Problems........................................................................................ 8-19

Color Printing and Copying Problems............................................................... 8-20

Paper Feeding Problems ...................................................................................... 8-21

Faxing Problems .................................................................................................. 8-23

Scanning Problems............................................................................................... 8-26

Telephone Problems ............................................................................................ 8-27

Copying Problems ............................................................................................... 8-28

General Problems ................................................................................................ 8-29

Memory Clear Report ......................................................................................... 8-30

Appendix A Specifications

Printing Specifications ........................................................................................ A-1

BJ Cartridges ....................................................................................................... A-3

Facsimile .............................................................................................................. A-3

Copier .................................................................................................................. A-5

Scanner ................................................................................................................ A-5

MultiPASS System Requirements ....................................................................... A-6

General Specifications ......................................................................................... A-7

Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode .................... A-9

Appendix B Using the MultiPASS C635 as a Stand-alone Fax

LCD Menu System .............................................................................................. B-1

Entering Information in the MultiPASS ............................................................ B-2

Entering Your User Information ................................................................. B-3

Glossary ....................................................................................................................... G-1

Index ............................................................................................................................ I-1

xii

Introduction

Thank you for purchasing the Canon MultiPASS C635—the multi­talented color printer for your home office and the whole family. We
are sure that your MultiPASS C635 will provide all you need in one
machine: Color Bubble Jet™ printer, plain paper fax, color copier, and
color scanner.

1

Introduction

This chapter introduces you to the MultiPASS C635. It includes:

❍ Supplies and accessories

❍ Getting help from Canon

❍ Important safety instructions

❍ Examining the main components of the unit

❍ Using the operator panel

❍ Loading paper in the sheet feeder

❍ Preparing documents for faxing, copying, or scanning

❍ Identifying your documents

❍ Copying documents

❍ Miscellaneous

❍ Disconnecting the MultiPASS

Chapter 1 Introduction 1-1

Supplies and Accessories

HELP

Your MultiPASS C635 supports excellent and unique print media
options that will allow you to produce dazzling, professional, and fun
presentations. All of these print media are specially designed and
manufactured to work with your Canon MultiPASS C635 so you can
produce the finest output possible.

Canon has an extensive dealer network equipped to offer you supplies
as you need them. To find a dealer near you, call the Canon Referral
Service at 1-800-OK-CANON (1-800-652-2666).

If supplies are not available from your local dealer, you can order
directly from Canon by calling 1-800-385-2155.

BJ Cartridges and BJ Tanks

Your MultiPASS C635 comes with:

❍ One BC-21e Color BJ®Cartridge

❍ One SB-21 Ink Cartridge Storage Box

❍ One extra BCI-21 Black BJ Tank

You can also purchase the following BJ cartridge for use with the
MultiPASS C635:

❍ BC-20 Black BJ Cartridge

You can purchase the following BJ tanks for use in the BC-21e Color
BJ Cartridge:

❍ BCI-21 Black BJ Tank (one extra BJ tank comes with the printer)

❍ BCI-21 Color BJ Tank

BJ cartridges contain the Bubble Jet print head and ink, while BJ tanks

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1-2 Introduction Chapter 1

contain ink only. Some BJ cartridges, like the BC-21e Color BJ
Cartridge, contain replaceable BJ tanks; when you run out of ink, you
can replace the empty tank. Some BJ cartridges, like the BC-20 Black
BJ Cartridge, contain both the print head and ink; when you run out of
ink, you replace the entire BJ cartridge. See Chapter 7, Maintaining the
MultiPASS C635, for details on replacing BJ cartridges and BJ tanks.

Canon has more engineers dedicated to creating quality ink for

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providing the best results for output on Bubble Jet products than any
other organization. Canon does not prohibit the use of third-party inks
and the use of third-party inks does not invalidate the product’s limited
warranty. However, Canon cannot guarantee the quality or performance
of your MultiPASS when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s
Bubble Jet products that is attributable to the use of third party parts or
supplies, including inks. The limited warranty remains in effect for its
life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only
Canon ink cartridges.

Canon Specialty Papers

Canon manufactures numerous specialty papers, including:

❍ Brilliant White Paper
❍ Bubble Jet Paper (water resistant)
❍ Glossy Photo Paper
❍ Greeting Cards
❍ High Gloss Film
❍ High Resolution Paper

Introduction

For up to date information on ordering paper types, please refer to the
Canon web site (www.ccsi.canon.com), or talk to your local Canon
dealer.

See Chapter 2, Printing With the MultiPASS C635, for a few details on
Canon’s Specialty Papers.

Chapter 1 Introduction 1-3

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical
support

❍

❍ Speak to a technician free of service charge (currently Monday–

❍ Speak to a technician for a service charge (currently $24.99 per

❍ Technical support via the Canon Computer Systems, Inc. Web site

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ To download the latest drivers using your modem, 24-hour Bulletin

* options including:

24-hour, 7-day-a-week, toll-free automated support for troubleshooting
issues on most current products (1-800-423-2366)

Friday 8:00 A.M.–10:00 P.M. and Saturday 12:00 P.M.–6:00 P.M. EST,
excluding holidays) for products still under warranty**
(1-757-413-2848)

call) during holidays and days/hours not listed above regarding
urgent product questions or for products no longer under warranty
(1-800-423-2366)

Or for a charge of $2.50 per minute, to a maximum of $25.00 per

1-900-246-1200)

call (

(www.ccsi.canon.com)

Board Service (1-757-420-2000)

❍ Within Canada, 24 hours a day, 7 days a week (1-800-263-1121)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

1-4 Introduction Chapter 1

Servicing the MultiPASS C635

The Canon MultiPASS C635 is designed with the latest technology
to provide trouble-free operation. The warranty card that comes with
your MultiPASS describes Canon’s limited warranty. Be sure to read the
warranty information to find out about the different service options
available to you.

Save your sales receipt for proof of purchase. In the event that your

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printer needs service, you will need your proof of purchase to obtain
warranty service.

Be sure to fill out the Registration card and send it in. This will help
Canon give you better support service.

If you seem to have a problem, try to solve it by referring to the
troubleshooting information in Chapter 8. If you cannot solve the
problem, contact the Canon Computer Systems Customer Care Center
(see previous page for details).

If you feel your MultiPASS needs servicing, contact Canon on the World
Wide Web to locate the Canon Authorized Service Facility (ASF) nearest
you. If you do not have access to the Web, you can call Canon (see
previous page for details).

Important Safety Instructions

Read these safety instructions and refer to them later if you have any
questions.

Except as explained in this manual, do not attempt to service the

C

MultiPASS yourself. Opening and removing interior covers may expose
you to dangerous voltage points or other risks. Refer all servicing to a
Canon Authorized Service Facility (ASF). Call the Customer Care Center
for details.

Introduction

❍ Follow all warnings and instructions marked on the MultiPASS and

inside the printer cover.

❍ Place the MultiPASS on a sturdy level surface. Do not place it on an

unstable cart, stand, or table. If the unit falls, it could be seriously
damaged.

Chapter 1 Introduction 1-5

❍ Do not use the MultiPASS near water. If you spill liquid on or into

the unit, unplug it immediately and call the Canon Customer Care
Center.

❍ Slots and openings in the cabinet and the back or bottom are

provided for ventilation. To ensure reliable operation of the
MultiPASS and to protect it from overheating, do not block or cover
these openings. Do not block the openings by placing the unit on a
bed, sofa, rug, or other similar surface. Do not place the unit near a
radiator, nor in a closet or built-in cabinet unless proper ventilation
is provided.

❍ Operate the MultiPASS only from the type of power source

indicated on the unit’s label. If you are not sure of the type of power
available, consult your dealer or local power company.

❍ Do not allow anything to rest on the power cord, and do not locate

the MultiPASS where the cord will be walked on. Make sure the
power cord is not knotted or kinked.

❍ Do not push metal objects of any kind into the slots or openings on

the cabinet. This could result in a risk of fire or electric shock.

❍ Do not allow small objects (such as pins, paper clips, or staples)

to fall into the MultiPASS. If something does fall into it that you
cannot remove, unplug the unit immediately and call the Canon
Customer Care Center.

❍ Unplug this product from the wall outlet and call the Canon

Customer Care Center if any of the following conditions exist:

The power cord or plug is damaged or frayed.

•

Liquid is spilled into the unit, or if the unit is exposed to rain

•

or water.

Smoke, unusual noises, or odors come from the unit.

•

The unit has been dropped or the cabinet has been damaged.

•

The unit does not operate normally when you have followed the

•

operating instructions. Adjust only those controls that are
covered by the operating instructions in the Quick Start Guide
and this User’s Manual. Improper adjustment of other controls
may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.

1-6 Introduction Chapter 1

Main Components of the MultiPASS C635

Before using the MultiPASS C635, it’s a good idea to familiarize yourself
with the components and understand their functions.

Front View

SENDING DOCUMENT SUPPORT

HOLDS DOCUMENTS AS THEY FEED
INTO ADF

PAPER REST

SUPPORTS PAPER
STACKED IN THE
SHEET FEEDER

SHEET FEEDER

HOLDS 100 SHEETS
OF PLAIN PAPER

OPERATOR PANEL

USE TO CONTROL
OPERATION OF
THE MultiPASS C635

AUTOMATIC DOCUMENT
FEEDER (ADF) AND
PRINTER COVER

HOLDS DOCUMENTS
TO BE SCANNED (UP
TO 30 SHEETS)

PAPER GUIDES

ADJUST TO WIDTH
OF DOCUMENT TO
BE SCANNED

DOCUMENT SUPPORT

HOLDS SCANNED
DOCUMENTS AS
THEY EXIT THE
MultiPASS C635

Introduction

OUTPUT TRAY

HOLDS PRINTED DOCUMENTS AS
THEY EXIT THE MultiPASS C635

PAPER OUTPUT GUIDES

RAISE THESE GUIDES
WHEN OUTPUTTING HIGH
RESOLUTION PAPER

OUTPUT TRAY EXTENSION

HOLDS PRINTED DOCUMENTS AS
THEY EXIT THE MultiPASS C635

Chapter 1 Introduction 1-7

Back View

POWER CORD
CONNECTOR

MANUAL FEED
SLOT

Inside the Printer Area

USB-TO-PARALLEL
CABLE CONNECTOR

PAPER THICKNESS LEVER

CARTRIDGE HOLDER

LINE JACK

TELEPHONE/
ANSWERING
MACHINE
JACK

PRINTER COVER

1-8 Introduction Chapter 1

Using the Operator Panel

This section presents a brief description of the operator panel on the
MultiPASS C635.

3

LCD
DISPLAY

2

COLOR COPY

1

DOCUMENT FEED
LEVER

ABC3DEF

1 2

JKLGHI

MNO

4 5

TUVPRS

7 8

OPER

TONE

11

NUMBER BUTTONS

REDIAL/PAUSE

10

0

6

WXY

9

SYMBOLS

CODED DIAL

9

REDIAL/PAUSE

CODED DIAL

RESOLUTION

COLOR COPY B&W FAX/COPY

START/COPY

START/COPY

8

4

B&W FAX/COPY

ALARM

STOP

ALARM

ONE-TOUCH SPEED DIAL/

5

FUNCTION BUTTONS

123

456

6

STOP

7

CARTRIDGEFUNCTION RESUME

PRINTER
RESET

Introduction

1

Document feed lever

Set this lever to the left ( ) for automatic feed or to the right ( ) for
manual document feed.

2

COLOR COPY button

Use this button to change the resolution when making color copies
using the operator panel. This button has no function during fax
transmissions. For color scanning, change the resolution from your
software.

3

LCD display

Displays messages and prompts during operation. Displays selections,
text, numbers, and names when registering information.

Chapter 1 Introduction 1-9

4

B&W FAX/COPY button

Use this button when sending faxes or making copies in black and white
only. For black and white scanning, set the resolution from the
ScanTastic for MultiPASS scanning software.

5

One-touch Speed Dial/Function buttons

Use for one-touch speed dialing, entering user information, printing
documents stored in memory, and cleaning the print head. (See the next
page for details.)

6

STOP button

Press to cancel sending, receiving, or any other operation.

7

ALARM light

Flashes when an error occurs, when the MultiPASS is out of paper or
ink, or when received faxes are stored in memory.

8

START/COPY button

Press to begin sending, receiving, copying, or other operations, or to
select functions when registering information.

9

CODED DIAL button

Press this button (followed by a two-digit code) to dial a number that
you have registered for coded speed dialing.

10

REDIAL/PAUSE button

Press to redial the last number that was dialed using the number
buttons, or to enter pauses between digits when dialing fax numbers.

11

Number buttons

Use these buttons to enter numbers and names when registering
information, and to dial fax/telephone numbers that are not registered
for automatic dialing.

1-10 Introduction Chapter 1

Special Function Buttons

123

456

PRINTER
RESET

CARTRIDGEFUNCTION RESUME

FUNCTION button

Use to register user settings, to run the print head cleaning process, or to
print faxes stored in the MultiPASS’s memory.

CARTRIDGE button

Press to move the BJ cartridge holder to the center of the unit when
installing or replacing the cartridge. (Press again after installing the
cartridge to move the holder back to its home position on the right.)

RESUME button

Press when you want to form-feed paper when printing.

PRINTER RESET button

Press to reset the MultiPASS to Standby mode if the LCD displays

PRINTER MODE.

Arrow buttons

Use to scroll through menu selections, or to move the cursor when
registering data.

Introduction

Chapter 1 Introduction 1-11

Loading Paper in the Sheet Feeder

2

1

The paper you load in the sheet feeder is used for printing documents
or for incoming faxes. For printing documents, you can use any of
the Canon Specialty Papers described in Chapter 2, Printing With the
MultiPASS C635. For receiving faxes, use plain paper (such as copier
paper).

When the message
add paper to the sheet feeder. The sheet feeder holds approximately 100
sheets of plain paper.

Fan the paper.

Make sure the

paper rest

is extended.

LOAD PAPER appears in the LCD display, you need to

❍ For best results, fan the paper before loading it.

❍ Always fan a stack of paper along the edge that will feed

into the MultiPASS first.

❍ Pull the paper rest up until it stops.

❍ Move the paper guide to the left to match the size of

your paper.

1-12 Introduction Chapter 1

Slide the stack of

3

paper into the

sheet feeder

until it stops.

❍ Align the edge of the paper with the right edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

P
H
O

N
E
:
(

0

4
4
)

8
1
1

3

-
2

­1

1

6

1

-

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1

,
S
H

I
M

O
N
O

C

G

A

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,

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A

K

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A
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C

,

.

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A

W

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,
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G

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3
,

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P
A

N

Preparing Documents for Faxing, Copying, or Scanning

You can use the MultiPASS to fax, copy, or scan documents that are
printed on standard letter, legal, or A4 size paper. Follow these guidelines
to prepare your documents.

TAB

Introduction

❍ Do not attempt to feed the following types of documents into the

MultiPASS:

wrinkled or creased paper

•

curled or rolled paper

•

torn paper

•

carbon-paper or carbon-backed paper

•

coated paper

•

onion skin or thin paper

•

Chapter 1 Introduction 1-13

❍ Remove all staples, paper clips, and the like before feeding the

1

document.

❍ Make sure any glue, ink, or correction fluid on the paper is

completely dry before feeding the document.

❍ Make a photocopy of any document that will not feed into the

MultiPASS. You can then feed the copy.

❍ Do not feed documents with pages that are different sizes or of

different thicknesses.

Loading the Document

You can load up to 30 letter or A4 size sheets and up to 10 legal size
sheets at a time into the Automatic Document Feeder (ADF).

Stack your

documents.

❍ For a multiple-page document, fan the sheets and tap the

document on a flat surface to even the stack.

1-14 Introduction Chapter 1

A4 LTR

Feed the

2

document.

❍ Insert the document face down (letterhead first) into the

ADF until you hear a beep.

❍ Adjust the document guides to the width of the

document.

The MultiPASS automatically feeds the pages one by one from the
bottom.

If you have problems feeding multiple-page documents, insert the pages
one at a time into the ADF. This stacks the pages on a slant so they feed
correctly into the ADF. (Do not attempt to stack more than 30 sheets in
the ADF.)

Introduction

Chapter 1 Introduction 1-15

Adding Pages to the Document

1 2

ABC3DEF

4 5

JKLGHI6MNO

7 8

TUVPRS9WXY

0

OPER

TONE

SYMBOLS

REDIAL/PAUSE

ALARM

STOP

CODED DIAL

START/COPY

123

456

PRINTER
RESET

CARTRIDGEFUNCTION RESUME

COLOR COPY B&W FAX/COPY

RESOLUTION

1" (2.5 cm)

If you want to add pages while the MultiPASS is sending a document,
wait until the last page is feeding into the unit and then insert the new
sheets. Insert the first new page so it overlaps the last page by about one
inch (2.5 cm).

Always wait until the last page is being fed into the MultiPASS before
you add new pages.

Setting the Document Feed Lever

You use the document feed lever on the ADF to select multiple
documents ( ) or single sheets ( ).

DOCUMENT FEED LEVER

Always set the document feed lever to single sheets and manually feed
the following types of documents:

❍ Thick paper
❍ Thin paper
❍ Small documents (postcards, business cards)
❍ Documents with uneven surfaces
❍ Photographs
❍ Special types of paper

1-16 Introduction Chapter 1

Identifying Your Documents

08/06/98 10:10 FAX [phone] CANON FAX BACK JOHN DOE 001

THE SLEREXE COMPANY LIMITED

SAPORS LANE - BOOLE - DORSET - BH 25 8 ER

Our Ref. 350/PJC/EAC

TELEPHONE DOOLE ( 945 13 ) 51617 TELEX 123456

.

When sending a document, the following information is printed out
by the receiving fax: your fax number, your name, and the current date
and time. This information is called your TTI (Transmit Terminal
Identification) and appears at the top of the faxed document in small
type.

N

THE DATE AND
TIME YOU SENT
THE DOCUMENT

In the United States, you are required by FCC regulations to include this
information every time you send a fax.

By identifying the documents you send, the receiving party will
recognize your fax messages at a glance. The illustration below shows a
sample document with the identifying information.

YOUR FAX/
TELEPHONE
NUMBER

YOUR NAME OR
COMPANY NAME

THE NAME OF THE
PARTY WHO IS
RECEIVING THE
DOCUMENT

THE PAGE NUMBER

The top line includes the name of the receiving party if you send the
document using one-touch speed dialing, coded speed dialing, or group
dialing and you registered the party’s name. It also includes the page
number.

Introduction

N

You enter your fax header information in the MultiPASS Fax Setup
Utility, which launches automatically after the MultiPASS installation is
complete. The header information will be printed on the top of your
outgoing faxes. For details on how to enter this information, see

Chapter 1 Introduction 1-17

Chapter 3, Using the MultiPASS Fax Setup Utility.

Copying Documents

START/COPY

2

1

One of the convenient features of the MultiPASS is its ability to make
high-quality copies. Copying in black and white, you can make up to
99 copies of one document at a time.

It’s a good idea to use the optional BC-20 Black BJ Cartridge when you

N

make black and white copies.

You can use the BC-21e Color BJ Cartridge to make color copies.

Feed the

document.

Press

START/COPY.

❍ Place the document face down in the ADF. The LCD

displays these messages:

MEMORY USED 0%

FAX FINE

DOCUMENT READY

COPY 100% 01

❍ The display shows the size of the copy (the default is

100%) and the number of copies (the default is 1).

1-18 Introduction Chapter 1

B&W FAX/COPY

COLOR COPY

Change the

3

resolution if

necessary.

❍ To change the resolution for color copying, press the

COLOR COPY

button.

COLOR FINE

N

COLOR DRAFT

COLOR SNAPSHOT

❍ To change the copying resolution for black and white

copying, press the

B&W FAX/COPY

B&W TEXT

B&W PHOTO

button.

When copying in color:

Use

•

COLOR FINE

resolution for 360 × 360 dpi; this results in a much
better quality reproduction, but takes longer than other settings.
Use

•

•

COLOR DRAFT

Use

COLOR SNAPSHOT

resolution for 180 × 360 dpi.

when scanning photos that are less wide than

a letter-size page.

When copying in black and white:

Use

•

•

B&W TEXT

Use

B&W PHOTO

resolution for copying most text documents.

resolution when copying documents that contain
photographs. This scans areas of the document that contain photos
with 256 levels of gray, and results in a much better reproduction of
the photograph.

Introduction

When copying in color:

You can specify plain paper or High Resolution paper using the LCD

•

menu system. Press

SETTINGS
COPY MEDIA
PAPER

; press

; press

or

HIGH RES PAPER

selection; press

Chapter 1 Introduction 1-19

FUNCTION

START/COPY

START/COPY

to exit the

STOP

; press < or > until you see

; press < or > until you see

; press < or > to display

; press

START/COPY

FUNCTION

to make your

menu.

USER
COLOR
PLAIN

START/COPY

6

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

5

12

Select

4

Reduction mode

if necessary.

Enter the

number

of copies.

❍ To reduce the size of the copies, use the < or > buttons to

select the reduction percentage you want (70%, 80%,
90%, or 100%):

COPY 80% 01

COPY 100% 02

❍ To make multiple copies (in black and white), use the

number buttons to enter the number of copies (up to 99).

Press

START/COPY.

❍ To stop copying at any time, press

COPY

STOP

. You may need to
lift the operator panel to remove the document (see page
8-3 for details).

❍ If an error occurs and the LCD displays

START AGAIN

,

reload the document and start copying again.

N

If the LCD displays

MEMORY FULL

of a document, do not use the multiple copy feature for copying the
document. Make single copies of the document instead (as many times

while making multiple copies

as required).

You may be able to make multiple copies if you first print out any faxes
that are stored in memory (see page 5-5).

1-20 Introduction Chapter 1

Miscellaneous

If the Power Goes Out

If power to the MultiPASS is cut off, any documents stored in its fax
memory will be lost. Because of this, be sure to print documents stored
in memory or resend them as soon as possible. (The MultiPASS
automatically prints a Memory Clear Report when power is restored.
See “Memory Clear Report” in Chapter 8, Troubleshooting.)

While the power is out, the MultiPASS will receive telephone calls if a
telephone is attached. However, you cannot send or receive faxes. (If you
are using a cordless phone, you will not be able to make or receive calls.)

Avoid unplugging the MultiPASS unless absolutely necessary. This is the
same as a power outage.

Using Switch Boxes

Canon does not recommend using a switch box with the MultiPASS. To
use more than one printer, it’s a good idea to use another USB port on
your computer or add a powered USB hub.

Disconnecting the MultiPASS

Introduction

You can disconnect the MultiPASS if you want to use the USB port for
another purpose.

1. Close any applications that are open.

2. Turn off your computer.

3. Unplug your computer from all electrical sources.

4. Unplug the MultiPASS from all electrical sources.

5. On the back of your computer, remove the cable connector from the
USB port.

6. On the MultiPASS, release the wire clips and remove the cable
connector from the port.

7. Plug your computer back in to the electrical source.

Chapter 1 Introduction 1-21

Chapter 2 Printing With the MultiPASS C635 2-1

Printing

This chapter describes how to use the MultiPASS to print your
documents. Once you have installed the MultiPASS printer driver, you
can use the MultiPASS for all your printing needs.

This chapter describes:

❍ Paper handling
❍ Understanding the printer driver
❍ Printing a document
❍ Setting up print jobs
❍ Setting the paper thickness lever
❍ Printer settings for various print media
❍ Loading paper
❍ Printing on envelopes
❍ Printing on Canon Specialty Papers

2

Printing With the

MultiPASS C635

2-2 Printing With the MultiPASS C635 Chapter 2

Paper Handling

One of the most impor tant things you can do to assure the best possible
printing performance of your MultiPASS is to select the correct paper.
Your MultiPASS produces letter quality print on most plain bond
papers, including cotton bond and photocopying papers; it does not
require special ink jet papers.However, the print quality var ies w ith
different paper types. Be sure to test a type of paper before you purchase
a large quantity.

Selecting Paper

Plain Paper

The MultiPASS supports paper sizes of letter, legal, and A4 in portrait
orientation.You can use regular copier paper,cotton bond papers, and
typical letterhead. Always use paper without curls,folds, staples, or
damaged edges. Copier paper has a preferred side for printing. Look at
the label on the package to see which side to print on.

Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printing
surface that produces incredibly brilliant colors and dark,crisp black
text.This paper works great for proposals, color presentations,color
charts/graphs, flyers, and newsletters. You can print on both sides of
the sheet.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper has been developed for hig h quality
printing with minimal or no smearing or running when in contact with
water or damp surfaces,making it a good choice for damp or rainy
environments.The paper is specially coated and printable on both sides.

Glossy Photo Paper

Canon Glossy Photo Paper is a high gloss,thicker paper that produces
the look and feel of a photograph. Use this paper to produce photo­realistic prints from your printer.

Chapter 2 Printing With the MultiPASS C635 2-3

Printing

Greeting Cards

Get the most out of your Canon Creative or other card-making software
with Canon Greeting Cards.These cards give your unique, personalized
cards the look and feel of professional cards.You can create cards,
invitations, announcements, and more. The cards come in regular size
and half-fold.

High Gloss Film

Canon’s High Gloss Film features a bright white finish that lends
striking visual power to charts, graphs, and photographic images. Use
this film to make your presentation mater ials and gr aphics look
professional.

High Resolution Paper

Canon’s High Resolution Paper is designed to produce photo-realistic
quality output with sharp and viv id graphics.

Assorted Paper Starter Kit

If you would like to try some of the papers descr ibed above, look for
Canon’s Starter Kit. It contains an assortment of five paper types.

For up-to-date information on ordering paper types, refer to the Canon
web site (www.ccsi.canon.com) or contact your local Canon dealer.

2-4 Printing With the MultiPASS C635 Chapter 2

Paper Guidelines

When selecting or loading paper, please remember the following:
❍ Attempting to pr int on damp, curled, wrinkled, or torn paper can

cause paper jams and poor print quality.

❍ Use cut-sheet paper only.You cannot use multipart paper.
❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of
graph paper.

❍ If the print density of your page is very high, light paper stock may

curl slightly due to the large amount of ink. If you need to print
dense graphics, try printing on heavier stock. You can also try
lowering the brightness setting on the Color dialog.

❍ Do not use thicker paper than meets the specifications for this

printer.Printing with a paper that is thick enough to come in
contact with the print head nozzles may damage the BJ cartridge.

Understanding the Printer Driver

Before you can use any type of printer with your computer,you must
install a printer driver. The printer driver tells the computer what kind
of a printer you are using. The printer driver also controls the various
settings, such as print quality and paper type. You define these settings
within the printer driver,and the printer driver then communicates the
settings to both the computer and the printer.

You must install the MultiPASS Printer Driver before you can use the
MultiPASS as a printer for your computer. If you followed the
instructions in your Quick Start Guide,you have already installed the
necessary software. If not, see your Quick Start Guide for details on how
to install this software.

Printing a Document

This procedure describes the general steps required for printing from
various applications. The exact steps for printing a document may vary
depending on the application program (such as Microsoft®Word®) you
are using. Refer to your software application’s documentation for the
exact printing procedure.

Chapter 2 Printing With the MultiPASS C635 2-5

Printing

❍ Use the Chooser to configure your system to print to the

MultiPASS C635.

❍ Select Chooser from the Apple®menu.
❍ On the left side of the Chooser,click the MultiPASS C635

icon.

❍ On the right side of the Chooser, select the MultiPASS

C635 as your printer.

❍ Close the Chooser.

❍ Start an application from which you want to print.
❍ From the File menu,choose Page Setup.
❍ Make any appropriate adjustments for printing your

document. See “Setting Up Print Jobs”on the following
page for details.

❍ Choose Print from the File menu. Make any necessary

changes in the printing options, and click Print.

Print a

document.

2

Select the

MultiPASSC635

in the Chooser.

1

2-6 Printing With the MultiPASS C635 Chapter 2

N

From the Chooser you can enable or disable SpoolMaster™, the
background printing software.When Background Printing is on, you
can continue using your computer while you print. When Background
Printing is off, you must wait until your print job finishes before you can
use your computer for other tasks.Printing is generally faster when
Background Printing is off. For more information on SpoolMaster,see
the “Working With SpoolMaster”section later in this chapter.

Setting Up Print Jobs

Once you have selected the MultiPASS C635 driver in the Chooser, you
can set up your print jobs from any application.

Using the Page Setup Dialog

Use the Page Setup dialog to format your document by setting options
such as paper size,orientation, and scaling. These settings are saved with
the document.

From the Finder or from within any application,choose Page Setup
from the File menu.

❍ Paper

Select the paper size you want using radio buttons.You can select
less common paper sizes from the pull-down menu.

❍ Reduce or Enlarge

Enter the percentage scaling you want for your documents. You can
expand a document by using a value greater than 100% or shrink it
by using a value less than 100%.

Chapter 2 Printing With the MultiPASS C635 2-7

Printing

❍ Orientation

Select the orientation you want. Portrait prints your document
upright while Landscape prints it sideways.

❍ Photocopy Reduction

Use this selection only when a value less than 100% is entered in the
Reduce/Enlarge field.With Photocopy Reduction checked, your
document will print in the center of the page, as shown in the
following examples.

❍ Fractional Widths

This feature provides for better compatibility with older applications
by helping your Macintosh

®

determine the proper spacing between
words.When Fractional Widths is checked, it forces the use of
fractional character widths, even if your application does not
support this feature. If your application already uses fractional
widths, it overrides the driver setting. It’s a good idea to leave
Fractional Widths on at all times.

NORMAL (100%)

50% REDUCTION
WITH PHOTOCOPY
REDUCTION

50% REDUCTION
WITHOUT PHOTOCOPY
REDUCTION

2-8 Printing With the MultiPASS C635 Chapter 2

FLIP
HORIZONTAL

FLIP
VERTICAL

INVERT
IMAGE

Using the Page Setup Options Dialog

Click the Options button in the Page Setup dialog to set additional
document options. Page Setup Options affect every page of your
document.

Choose the following options to control how your documents print:

❍ Flip Horizontal

This option reverses the page left to right (mirror image).

❍ Flip Vertical

This option reverses the page top to bottom (upside dow n).
Selecting both Flip Horizontal and Flip Vertical rotates your page

180 degrees without any mirroring, which prints it bottom up.

❍ Invert Image

This option reverses how the image prints,white on black instead of
black on white.

Chapter 2 Printing With the MultiPASS C635 2-9

Printing

Using the Paper Dialog

Click the Paper button in the Page Setup dialog to create custom paper
sizes and select which paper sizes appear in the Page Setup dialog.

N

You should be in an application program, not the Finder, when creating a
custom paper size,as the Finder is limited in memory and w ill not allow
you to perform this function.Any custom paper sizes you create are
available in all applications, including the Finder.

❍ Paper List

The top section of the Paper dialog, shown above, is called the Paper
List; it lists the available paper sizes by name and page dimensions.
The first four names are the four paper sizes listed individually in the
Page Setup dialog.

Click beside a paper name to include it in the Page Setup dialog.A
checkmark appears beside sizes that appear in the Page Setup dialog.

To create a custom paper size:

1. Click the New button.

2. Enter the name of the new paper size in the Name edit box.

3. Select the unit of measurement and enter the paper’s width and
height.

2-10 Printing With the MultiPASS C635 Chapter 2

4. To adjust the page margins, select Custom Margins,then enter your
desired top,left, right, and bottom margin values.

Custom margins defined this way only affect the maximum
printable area. To set the printed margins, define the document’s
margins within the application you are printing from.

5. Click the Set button.

To modify a custom paper size:

1. In the Print List, click the paper size you want to modify. You cannot
modify sizes that have a gray radio button beside them.

2. Make your appropriate edits in the bottom section of the w indow.

3. Click the Set button.

To delete a custom paper size:

1. In the Print List, click the paper size you want to delete.You cannot
delete those sizes which have a gray radio button beside them.

2. Click the Delete button.

3. Click OK.

Using the Settings Dialog

Click the Settings button in the Page Setup dialog to define default Page
Setup settings that are used when you create a new document.

For example,if you are using a certain paper size,such as A4 or US
Legal, most of the time, the factory default setting of US Letter w ill not
be best for you.You would have to change the paper size selection each
time you create a new document.

After specifying the options you use most often on the Page Setup
dialog, be sure to save those settings using the Settings dialog.

Chapter 2 Printing With the MultiPASS C635 2-11

Printing

Using the Print Dialog

In the Print dialog you can choose whether you want higher quality or
faster printing, the number of copies, the page range, black and white,
color or grayscale printing, and the paper source.

From within any application,choose Print from the File menu.

❍ Print Mode

Select a print mode as follows.

Setting Print Quality

Fast 180 × 180 dpi
Normal 360 × 360 dpi
Best 720 × 360 dpi

❍ Paper Types

Select the type of paper you are using:Plain, Glossy Photo, High
Gloss Film, High Gloss Photo Film, High Resolution Paper, or
Glossy Photo Cards.

❍ Pages

You can print all pages of a document or select a r ange of pages by
entering the appropriate page number in the From and To boxes.
You can also choose to print every page, or you can print only even
or only odd pages so you can produce a double-sided print job
manually .

❍ Copies

Type the number of copies you want to print in this edit box.The
maximum number is 999.

❍ Feed

Choose whether the paper is fed into the printer automatically from
a tray or individually by hand. For more information, see “Manually
Feeding Paper”later in this chapter.

❍ Preview

Select this checkbox to view your document on-screen before
printing. See “Using the Preview Window”later in this chapter.

2-12 Printing With the MultiPASS C635 Chapter 2

Using the Print Options Dialog

In the Print dialog, click the Options button to set the printing order of
your documents and cover page.

❍ Print Order

Select Front To Back to print in normal page sequence, or Back To
Front to print in reverse order from the last page to the first.

❍ Cover Page

Select whether you want to print a cover page before or after a print
job,or print no cover page at all. The cover page lists the driver
name and version,the document name, the application name, your
user name (as specified in the File Sharing or Sharing Setup Control
Panels),the date, and the time. Printing a cover page is useful when
you want to output a divider sheet between multiple print jobs.

Using the Color Dialog

In the Print dialog, click the Color button to determine how color and
grayscale documents print.

You can select between monochrome,grayscale, or color printing,
choose the dithering method, and adjust the output brightness.

Chapter 2 Printing With the MultiPASS C635 2-13

Printing

❍ Print Colors As

Use this menu to choose whether to output your document in full
color, grayscale, or black and white.

Full Color: In this mode, documents are printed in full color.
Grayscale: When this option is selected, color objects are printed as

different levels of gray using the dithering method selected.
Black & White: Select this option for black and white output. This

mode is faster when printing text documents.
8 Colors: This mode is faster than full color, but output is limited to

8 colors: black, white, blue, cyan, green, magenta, red and yellow.
This option will appear dimmed if your computer does not support
this feature.

❍ Dithering

Dithering is the process used to select the pattern of dots that make
up a particular color or shade of g ray.Select the method best suited
to your output requirements.This option is available when either
Grayscale or Full Color is selected in the Pr int Colors As menu.

Pattern: Select this option if you are printing
graphics from drawing packages or business graphics
with uniform color regions such as blocks, graphs, or
lines.

Pattern dither uses a regular dot pattern to create
different shades of color when printing. Pattern dither
is fast and produces output of good quality,especially
if printing large regi ons of a single color.

Halftone: Select Halftone dithering if you are
printing in grayscale output.

Halftone dithering uses a 45° screen pattern
similar to that used by PostScript laser printers.
Halftoning is as fast as Patter n dithering , and it
tends to work better for grayscale rather than color
documents. Use halftone dithering if pattern dithering
produces noticeable geometric patterns or banded output.

2-14 Printing With the MultiPASS C635 Chapter 2

Scatter: Use the scatter dither option when printing
photos from “paint”or image editing packages. This
option also works well when printing images with
gradients or blends.

Scatter dither does not use a regular pattern to
generate color or grayscale output. The scatter-dither
process compares each pixel to neighboring pixels to
determine how best to blend the pixels together.

The difference between pixels is distributed over neig hboring pixels,
so scatter dither produces higher quality output in images where
color changes frequently and subtly. However, generating an image
using scatter dither takes longer to print than pattern dither.

❍ Brightness

An adjustment slider is available when you choose Grayscale or Full
Color in the Print Colors As menu.Moving the slider alters the
overall brightness of the pr inted output.

Using the Preview Window

Use Print Prev iew to see how your document looks before you actually
print it.

❍ To preview a document, select the Preview checkbox in the Print

dialog, then click Print. Use the direction arrows to turn the pages,
or click the Go To button to go to a specific page.

Working With SpoolMaster

SpoolMaster is a background printing utility (also called a spooler)
developed to work with the MultiPASS printer driver. When
SpoolMaster is installed and activated,you can continue to use your
computer while printing documents.The downside to background
printing is a slightly longer print time. If you must get a document
printed as quickly as possible, you can turn off background printing so
your computer can dedicate all of its resources to the print job.

Chapter 2 Printing With the MultiPASS C635 2-15

Printing

When you print a document using background printing, the driver saves
a copy of the document you are printing as a spool file, then returns the
use of your computer to you.SpoolMaster reads the file and continues
printing in the background—information is retrieved from the disk,
processed,and sent to the printer until the document is printed. When
printing is complete,the spool file is deleted.

Activating SpoolMaster

1. Go to the Apple®Menu and select Chooser.

2. Select the MultiPASS C635 pr inter driver for your printer.

3. Turn Background Printing on using the radio button.

4. If the Background Printing option is grayed-out, either SpoolMaster
is not installed, or it was not loaded during start-up.You may have
to double-check your Extensions Manager and restar t your
computer.

5. Close the Chooser.Your MultiPASS printer driver can now use
SpoolMaster’s background printing capabilities.

Printing With SpoolMaster

When background printing is on,you can continue to print normally
from any program.When you print documents,SpoolMaster saves the
document to a spool file and adds it to the queue of documents to be
printed. SpoolMaster continues to print the documents in the queue
until they have all been printed.

SpoolMaster creates a folder in the System Folder where it places a copy
of the printer driver and temporary files used while pr inting. When
background printing is on, you must have sufficient free hard disk space
to save these files.

Accessing SpoolMaster

❍ To access SpoolMaster while pr inting, select SpoolMaster from the

Application menu in the top right-hand corner of the menu bar.

❍ To launch SpoolMaster, double-click its icon in the Extensions

folder.

2-16 Printing With the MultiPASS C635 Chapter 2

The SpoolMaster window displays information about the currently
printing document and any documents queued to be printed.It also
allows you to cancel,pause, remove,or rearrange the printing order.

The SpoolMaster window is divided into three parts:

❍ The top of the window lists the document currently being printed.
❍ The waiting area lists in order, from top to bottom,any print jobs

queued to be printed.

❍ The status area displays the status of the currently selected print job.

Cancelling a Print Job

1. In the SpoolMaster window,select the printing document.

2. Click the Cancel Printing button.

Removing a Document from the Queue

To remove a document from the queue so it will not print:

1. In the SpoolMaster window,select the document in the Waiting
area.

2. Click Remove From List.

Changing the Print Order

To change the printing order:

1. In the SpoolMaster window,click and hold the queued document,
and drag it to its new position.

2. Release the mouse button.

Stopping and Resuming Printing

If you need to temporarily halt the printing of your queued documents,
you can stop and resume the printing of any queued document.

1. In the SpoolMaster window,choose Stop Printing from the File
menu.

Chapter 2 Printing With the MultiPASS C635 2-17

Printing

2. If a document is in the process of being printed when you choose
Stop Printing, printing will not stop until the currently printing
document is completed.

3. To resume pr inting, choose Resume Printing from the File menu.

Setting the SpoolMaster Preferences

Set the Preferences window to deter mine how SpoolMaster alerts you of
its actions during the printing process.

1. From the File menu, choose Preferences.

2. Set your Preferences, then click OK.

Printing Tips

Achieving the Best Output Quality

There are three settings in the MultiPASS printer driver Print and Color
dialogs that affect both print speed and output quality: Print Mode in
the Print dialog, and Print Colors As and Dithering in the Color dialog.

Output resolution has the greatest effect on print quality.The higher the
resolution you use,the smaller the dots used to form the printed image
and the better output you get.The Print Mode setting in the Print dialog
determines your output resolution.

The Print Colors As setting you select in the Color dialog affects the
quality of shading for your image. If you are printing grayscale or color
images, make sure you are printing in Grayscale or Full Color mode
rather than Black & White or 8 Colors mode.

The Dithering options setting selects the method the driver uses to form
the grayscale or color image.For the best quality output when you are
printing color or grayscale images, match the Dithering method to your
document. Use Scatter dithering to print complex graphics with a lot of
blends or color detail.Select Pattern dither to print pages with large
regions of color.

2-18 Printing With the MultiPASS C635 Chapter 2

In most cases, to get the best output quality :
❍ Select the Print Mode output resolution for the print quality you

want to achieve in the Print dialog.

❍ Select the Full Color or Grayscale mode in the Print Colors As

menu.

❍ Select Scatter mode from the Dithering menu.

Printing at Best Resolution

The MultiPASS printer driver supports printing at resolutions up to 720
dots per inch (dpi). Selecting Best mode delivers the highest resolution
in both color and black and white.

N

Printing at higher resolutions results in slower printing.When printing
at the highest resolution, two to four times as much data is sent to the
printer than is sent when printing at lower resolutions.

Controlling the Color Output Quality

Use the Color options dialog to control the color printing mode,
halftoning method, and the brig htness of your output. To get the best
color output quality,make sure you are printing in Ful l Color mode.
Select Full Color from the Print Colors As menu. If your output is
banded or displays a geometric pattern, selec t a different Dithering
method in the Color dialog.

❍ Select Scatter for images with complex colors or gradients.
❍ Select Patter n for images with large blocks of color.
❍ Select Halftone if your output prints with unwanted moiré patterns

using pattern dither.

If your printing is too dark or too light, use the Brightness slider. For the
best output quality,adjust your output in the application used to create
it, then make a global change w ith the printer driver.

Chapter 2 Printing With the MultiPASS C635 2-19

Printing

Setting the Paper Thickness Lever

To ensure trouble-free paper handling,you’ll want to set the paper
thickness lever before loading paper.

❍ Center for the BC-21e Color BJ Cartridge
❍ Left for the BC-20 Black BJ Cartridge
❍ Right for heavier-weight print media or envelopes

N

Be sure to check this lever when you change BJ cartridges, and before
and after printing on heavier-weight print media or envelopes.

Open the

printer cover by

grasping the

paper guides

and lifting up.

1

Ink

Cartridge

BCl-21

Color

M

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Ink

Cartridge

BCl-21

Black

M

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DO NOT TOUCH THE
GUIDE RAIL

DO NOT TOUCH THE
RIBBON CABLE

DO NOT TOUCH THE
ROUND SHAFT

2-20 Printing With the MultiPASS C635 Chapter 2

❍ Set the paper thickness lever to left,center, or rig ht

according to the BJ cartridge and paper type. See
page 2-19 for details.

❍ Press

CARTRIDGE

again to move the cartridge holder

back to its home position.

❍ Close the printer cover.

Complete the

operation.

4

Ink

Cartridge

BCl-21

Color

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Ink

Cartridge

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Black

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Set the paper

thickness lever.

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PRINTER
RESET

CARTRIDGEFUNCTION RESUME

COLOR COPY B&W FAX/COPY

RESOLUTION

Press the

CARTRIDGE

button to move

the cartridge

holder to the

center of the unit.

2

CARTRIDGE
BUTTON

Chapter 2 Printing With the MultiPASS C635 2-21

Printing

Printer Settings for Various Print Media

Paper

Paper

thickness lever

output

Paper feed

Media BC-21e BC-20 guides Method Limit (Sheets)

Plain paper Center Left Down Auto Approx.100

(0.4" or 10 mm stack)

Brilliant White Center Left Down Auto Approx. 100
Paper

Bubble Jet Paper Center Left Down Auto Approx.100

(0.4" or 10 mm stack)

Glossy Photo Paper Center Up Auto or 1

Manual
Greeting Cards Right Down Manual 1
High Gloss Film Center Down Manual 1
High Resolution Center Up Auto Approx.80

Paper (0.4" or 10 mm stack)
Other heavier-weight Right Down Manual 1

print media
Envelopes

Single Right Down Manual 1
Stack Right Down Auto 10

2-22 Printing With the MultiPASS C635 Chapter 2

Loading Paper

You can stack paper in the sheet feeder to load it automatically, or you
can manually feed one sheet at a time through the manual feed slot.

You can place approximately 100 sheets of plain paper (20 lb or
75 g/m2) in the sheet feeder at a time.

You can stack approximately 80 sheets of High Resolution Paper in the
sheet feeder.However, special media may not advance correctly under
unusual environmental conditions (such as extreme temperatures or
humidity). If you have trouble with special papers becoming skewed or
feeding multiple sheets, do not stack them in the sheet feeder. Load them
one sheet at a time.

Automatically Feeding Paper

❍ Center for the BC-21e Color BJ Cartridge.
❍ Left for the BC-20 Black BJ Cartridge.

Ink

Cartridge

BCl-21
Color

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Ink

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BCl-21
Black

Made in

Japan

Set the paper

thickness lever.

1

Chapter 2 Printing With the MultiPASS C635 2-23

Printing

❍ Move the paper guide to the left to match your paper size.

❍ For best results,fan the paper before loading it.
❍ Always fan a stack of paper along the edge that will feed

into the printer first.

Fan the paper.

3

Pull the paper

support up

until it stops.

2

2-24 Printing With the MultiPASS C635 Chapter 2

❍ Align the edge of the paper with the r ight edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

❍ Start your print operation.

Auto Feed Guidelines

When automatically feeding stacks of paper,follow these guidelines:
❍ Do not leave paper stacked in the pr inter for long periods of time;

longer sheets of paper may become bent or curled over time.This
may cause the paper to misfeed or jam.

❍ If your printed page contains lots of graphics, the ink on the page

may be damp due to the print density. Remove the page right away
and allow the ink to dry.

❍ The capacity of the paper output tray is 30 sheets of paper. To

reduce paper jams,remove paper from the output tray before the
count reaches 30.

❍ If paper curls after printing, remove it immediately; otherwise, paper

jams may occur.

Slide the stack

of paper into

the sheet feeder

until it stops.

4

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3-16-1

, SHIMONOGE, TAKATUKU, KAWASAKI-SHI, KANAGAW

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TAMAGAWA PLANT

A 213, JAPAN

Chapter 2 Printing With the MultiPASS C635 2-25

Printing

❍ The platen (a roller on the inside of the printer) may become inked

if you print data beyond the width of the page. If this happens, clean
the platen with a soft cloth. (For details on cleaning the platen,see
page 7-4.)

❍ Depending on the density of your printed pages, the ink may need

time to dry.Within two to three seconds, the ink becomes smudge
resistant.After drying for several minutes, the ink becomes water
resistant.

❍ Do not try to load paper into the sheet feeder beyond the paper

limit mark ( ) or the tab on the right side of the sheet feeder;
stacking too much paper may cause paper feeding or printing
problems.

❍ Make sure there are no gaps between the stack of paper and the

paper guide or the right edge of the sheet feeder.

D

NO GAP HERE

NO GAP HERE

PAPER LIMIT
MARK

2-26 Printing With the MultiPASS C635 Chapter 2

Manually Feeding Paper

You use the manual feed function when printing on heavier-weight print
media (24 lb to 28 lb or 90 g/m2to 105 g/m2).

N

You cannot receive faxes when paper is loaded in the manual feed slot.

❍ If you are manually feeding heavier-weight print media,

set the paper thickness lever to the right.

❍ You must select Manual Feed in the Print dialog for the

printer to accept manually fed paper.

❍ After clicking the Print button, you will see this screen:

Start your

print operation.

2

Check the paper

thickness lever.

1

DO NOT TOUCH
THE GUIDE RAIL

DO NOT TOUCH
THE RIBBON
CABLE

Chapter 2 Printing With the MultiPASS C635 2-27

Printing

❍ Make sure the pr int side is facing up.
❍ Align the sheet with the left edge of the manual feed slot,

and keep the leading edge of the paper perpendicular to
the left edge.

❍ Slide the paper into the manual feed slot in the back of

the printer until it stops.

❍ Hold the sheet for about two seconds until it feeds

automatically.

❍ The printer will automatically load the paper into

position.

❍ When ready, click OK in the dialog box.

After printing on thick paper or envelopes,set the paper thickness lever
(inside the printer) back to the left or center position before printing on
other paper types. See “Setting the Paper Thickness Lever” earlier in this
chapter for details.

When you are
prompted, insert
the single sheet.

3

2-28 Printing With the MultiPASS C635 Chapter 2

Printing On Envelopes

You can stack up to 10 envelopes in the sheet feeder or you can manually
feed envelopes one at a time.

U.S.Commercial number 10 (COM10) envelopes and European DL
envelopes are recommended. You may be able to stack envelopes of
other sizes in the sheet feeder; however, Canon cannot guarantee
consistent performance on envelope sizes other than COM10 and DL.

The following envelopes are not recommended because they may cause
jams or smears, or may damage your printer.

❍ Envelopes with windows, holes, perforations, cutouts, and double

flaps.

❍ Enve lopes made with special coated paper or deeply embossed

paper.

❍ Enve lopes using peel-off sealing strips.
❍ Enve lopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stack
envelopes in the sheet feeder. (You can also manually feed envelopes one
at a time.)

❍ Open the printer cover and set the paper thickness lever.

❍ Close the printer cover.

Make sure the

paper thickness

lever is set to the

right (A).

1

DO NOT TOUCH
THE GUIDE RAIL

DO NOT TOUCH
THE RIBBON
CABLE

Chapter 2 Printing With the MultiPASS C635 2-29

Printing

❍ Arrange the stack of envelopes on a firm surface and

press down firmly on the edges to make the folds crisp.

❍ Press all the way around the envelopes to remove any

curls and expel air from inside the envelopes.

❍ Remove any curling from the envelopes by holding the

edge of the envelopes diagonally and bending them
gently.

❍ Make sure the flaps of the envelopes are flat and not

curled.

Prepare the

envelopes.

2

PRESS DOWN FIRMLY ON
THE EDGES OF THE FLAP

2-30 Printing With the MultiPASS C635 Chapter 2

❍ Slide a stack of envelopes into the sheet feeder until it

stops.

❍ Align the edge of the paper guide with the left edge of the

stack of envelopes.

❍ Insert the envelopes with the print side up.
❍ Feed the top of the envelope (return address por tion)

into the sheet feeder first.

❍ Make sure the back flap is toward the sheet feeder.

Now you can start your print operation.

Insert the

envelopes.

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Chapter 2 Printing With the MultiPASS C635 2-31

Printing

Using Canon’s Specialty Papers

This section provides guidelines for printing on some of Canon’s
Specialty Papers.

Specialty Paper Guidelines

N

Be sure to read any instructions that come with your Canon Specialty
Paper. These instructions provide important information regarding how
to achieve the highest print quality with these papers.

Follow these guidelines:
❍ When automatically feeding transparencies or High Gloss Film,

remove each sheet after it is delivered. Do not allow film sheets to
stack up.

❍ Let the printed sheets of film or paper dry completely before storing

them.

Paper type Drying time

Canon Glossy Photo Paper 10 minutes
Canon High Gloss Film 10 minutes

❍ When your output has dr ied completely,cover its printed side

with a sheet of plain (not coated) paper before storing it; this is
recommended even if you place the sheets of film in a clear file or
plastic holder.

2-32 Printing With the MultiPASS C635 Chapter 2

❍ Do not leave any ty pe of film in the sheet feeder for long periods of

time. Dust and dir t may accumulate on the film resulting in spotty
printing.

❍ To avoid smudging caused by fingerprints,use a pair of thin cloth

gloves while loading and handling the film.

❍ To avoid fading,do not expose the printed film to prolonged

sunlight.

❍ Store unused papers and films flat.Do not remove papers from their

protective packaging until you are ready to use them.

❍ Store unused film at temperatures between 59°F to 86°F (15°C to

30°C). The relative humidity should be between 10% and 70%.

Canon’s High Resolution Paper

When printing on High Resolution Paper, you need to lift the paper
output guides on both sides of the output tray.These guides help
support the document as it exits the MultiPASS. The guides keep the
sheet from sagging as it exits the unit, which can lead to poor print
quality.

Using the Paper Output Guides

❍ Lift both paper output guides until they are vertical.Always lift both

output guides.

Chapter 2 Printing With the MultiPASS C635 2-33

Printing

❍ When the output guides are raised,the output tray can hold a

maximum of 30 sheets.

❍ Always lower the paper guides when using the MultiPASS as a

fax machine. The guides may cause paper to pile up and jam.

Using the Cleaning Sheet

Canon’s High Resolution Paper is designed for high quality printing.
This paper is specially coated to produce delicate color output.

After using a package of High Resolution Paper (200 sheets),you need
to use the cleaning sheet enclosed with the paper to remove paper dust
from the printer’s rollers; this w ill help prevent paper feed problems.

❍ Make sure the paper thickness le ver is to the center.

Remove the two

pieces of tape

from the sheet.

2

Ink

Cartridge

BCl-21

Color

M

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Ink

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Black

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Set up

the printer.

1

2-34 Printing With the MultiPASS C635 Chapter 2

❍ Insert the sheet with the sticky side out (toward you) and

down (going into the sheet feeder).

❍ Adjust the paper guide to the edge of the cleaning sheet.

❍ Press the < or > button until

ROLLER CLEANING

appears.

❍ Press START/COPY.

The cleaning sheet feeds through the
unit and ejects.

START/COPY

ROLLER CLEANING

12

FUNCTION

FUNCTION

To feed the sheet,

press FUNCTION

on the one­touch speed
dial keypad.

4

Insert the

cleaning sheet.

3

Chapter 3 Using the MultiPASS Fax Setup Utility 3-1

MultiPASS Fax

Setup Utility

This chapter contains information and instructions on changing your
MultiPASS C635 fax setup options. It includes:

❍ Fax setup
❍ Setting up fax preferences
❍ Setting up send fax options
❍ Setting up receive fax options
❍ Setting up speed dial assignments

Fax Setup

The MultiPASS Fax Setup Utility contains setup options that define the
fax operation of your MultiPASS C635. You can set options that affect
preferences,sending and receiving a fax, and using the speed dial
features.

When you first install the MultiPASS Desktop Manager software
package and restart your computer, the MultiPASS Fax Setup Utility
automatically launches.At this time, you can configure settings such
as Fax Header and Receive Mode.

You can use the MultiPASS Fax Setup Utility to change your MultiPASS
Fax settings at any time after the initial setup.Simply double-click the
MultiPASS Fax Setup Utility icon found inside the MultiPASS Desktop
Manager folder on your hard drive.

Because you can make changes to some option settings either on the
MultiPASS unit or in the MultiPASS Fax Setup Utility, be aware that any
change you make to an option in the MultiPASS Fax Setup Utility
overrides the corresponding change you may have made on the
MultiPASS unit itself.

3

Using the MultiPASS
Fax Setup Utility

3-2 Using the MultiPASS Fax Setup Utility Chapter 3

N

When the MultiPASS is connected to your computer,be sure to use
the MultiPASS Fax Setup Utility. Do not make your changes using
the operator panel of the MultiPASS.

The following instructions summarize the overall procedures for
configuring Fax Setup options in the MultiPASS Fax Setup Utility.

❍ To view or change the MultiPASS Fax Setup settings and options in

the Fax Setup dialog box,click the appropriate tab to display the Fax
Setup panel you want to access—Preferences, Send Fax, Receive Fax,
or Speed Dial.

❍ Once you have the appropriate Fax Setup panel displayed, specify

your changes.

❍ To save changes and close the dialog box, click OK.
❍ To exit the dialog box without saving your changes,click Cancel.
❍ To restore all MultiPASSFax settings to the defaults that were set at

the factory,click Factory Defaults. To restore only the defaults for
settings on a specific Fax Setup panel, click the Restore Defaults
button on that panel.

When you save your changes, the MultiPASS Fax Setup options are saved
in the MultiPASS Fax Setup Utility, as well as on the MultiPASS unit.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-3

MultiPASS Fax

Setup Utility

Setting Up Fax Preferences

When the MultiPASS Fax Setup Utility is launched,it displays the
Preferences setup panel.You can change the following options on this
panel.

Date Format

You can select the format used to display the date on the MultiPASS
LCD and for printing the date on a fax from the list.The default is
MM/DD/YY.

Display Language

You can select the language to be used on the MultiPASS LCD from the
list. The default is Eng lish.

Volume

You can set the volume level of the various sound components of your
MultiPASS to best suit your office environment.The default is Medium.

❍ Incoming Ring
❍ Alarm
❍ Keypad
❍ Speaker

3-4 Using the MultiPASS Fax Setup Utility Chapter 3

Setting Up Send Fax Options

To access the Send Fax setup panel,click the Send Fax tab in the
MultiPASS Fax Setup Utility window.You can change the following
options on the Send Fax setup panel.

Fax Information

You can specify the following information that displays as the header for
a fax: your name or company name and fax number.You must fill in this
information.

Phone Line

You can specify the dialing method the MultiPASS printer will use:
touch-tone or rotary pulse.( The default is Touch Tone.) You also specify
any prefix used to access an outside phone line (usually 9).

Retries

You can specify the number of retries the system should attempt when
sending a fax transmission (default is 2), and the length of time between
each retry (default is 2).

Report

You can specify whether or not you want a report to print with each fax
transmission (Every Transmission), only when there is an error (Only
Errors), or never (None). The default is Only Errors.

You can also specify if you want an image of the first page of the fax
included in the report. The default is Include Fax Image.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-5

MultiPASS Fax

Setup Utility

Restore Defaults

If you want to restore the options on the Send Fax panel to the factory
defaults, click the Restore Defaults button.

Setting Up Advanced Send Fax Options

You can change the following options by clicking the Advanced button
on the Send Fax setup panel.

Speed

You can set the transmission speed used to send faxes.The higher the
setting, the faster the transmission. If you experience problems when
sending faxes,tr y a lower speed setting. The default is 14,400 bps.

Pause Duration

You can set the length of the pause that you may have to insert when
dialing a long distance number. The default is 2 seconds.

Error Correction (ECM)

You can select this option to reduce system and line errors when sending
a fax.With this option selected, the system checks each outgoing fax for
lost data. If data has been lost from a portion of a page, the system
transmits that portion again after confirming that all data within that
portion can be transmitted successfully.The default is ECM enabled.

3-6 Using the MultiPASS Fax Setup Utility Chapter 3

Auto Start Send

When you select this option,the MultiPASS starts scanning automatically
when you enter a number and press START or when you press a speed
dial number. If you don’t select this option, you must press START twice
to scan the document. The default is Auto Start Send enabled.

Off Hook Alarm

You select this option to turn on the alarm if the telephone’s handset is
off-hook. The default is Off Hook Alarm enabled.

Image Contrast

You can select a setting that determines the level of contrast in the
faxes you send.The default is Standard; this setting is usually
appropriate for most documents. However,based on the lightness or
darkness of your original fax document, you may prefer to lighten
(Lighter) or darken (Darker) the contrast for the fax transmission.

Fax Heading Position

You can select where you want the sent fax heading information (your
fax number, your name, and date and time) to print on the faxes you
send. This infor mation is known as the Transmit Terminal Identification
(TTI). Choose between Outside Imaging Area (the default) and Inside
Imaging Area.

On Error Resend

You can select this option if you want the MultiPASS to automatically
redial when an error occurs while sending a fax.If this option is selected,
you also select which pages should be resent:

❍ All Pages—all pages of the fax.
❍ Error and First Page—the page on which the error occur red, all

pages following the error,and the first page of the fax.

❍ Error Pages—the page on which the error occur red, and all

following pages. This is the default.

Restore Defaults

If you want to restore the options on the Advanced Send Fax panel to
the factory defaults, click the Restore Defaults button.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-7

MultiPASS Fax

Setup Utility

Setting Up Receive Fax Options

To access the Receive Fax setup panel, click the Receive Fax tab on the
MultiPASS Fax Setup Utility window.You can change the following
options in the Receive Fax setup panel.

Paper Size

You can select the size of the paper you are using for printing a fax. The
default is U.S.Letter.

Automatic Reduction

You can specify whether you want an incoming fax reduced to ensure
the contents fits on the paper on which it is printed.You can reduce it
vertically only (Vertical Only), reduce it both vertically and horizontally
(Horizontal and Vertical),or turn off reduction (Off ). The default is
Vertical Only.

Answer Receive Mode

You can select the mode by which you want the MultiPASS to receive
incoming calls.You must specify a Receive mode.

❍ Fax Telephone Switching (Fax/Tel)—Automatically switch for

receiving a call either as a fax or telephone call

❍ Dedicated Fax Receive (Fax Only)—Automatically receive only fax

calls

3-8 Using the MultiPASS Fax Setup Utility Chapter 3

❍ Manual Receive (Manual)—Require you to manually answer the

incoming call and then set the MultiPASS for an incoming fax

❍ Answering Machine Mode (AnsMode)—Automatically receive a call

with your answering machine

❍ Distinct Ring Pattern Detect (DRPD)—Automatically switch

between receiving a call either as a fax or telephone call based on the
ring tone for each type of call (This setting is applicable only if you
subscribe to a special network service with your phone company
that defines multiple ring tones for your phone line.)

Answer Silent Receive

You select this option to set the MultiPASS not to ring for an incoming
fax. ( This is applicable only in Fax/Tel Mode and Fax Only Mode.) The
default is Silent Receive enabled.

Answer Number of Rings

If you cleared the Silent Receive option,indicating you want the
MultiPASS to ring for incoming fax calls, you specify the number of
times the MultiPASS should ring for the fax call. The MultiPASS will
only ring if you have connected a telephone.The default is 2 rings.

Receive Conditions

For the MultiPASS C635, the Receive Condition is always set to Print
Fax.

Report Print

You can specify whether or not you want a report to print with each fax
reception (Ever y Transmission),only when there is an error (Only
Errors), or no report (None). The default is None.

Restore Defaults

If you want to restore the options on the Receive Fax panel to the
factory defaults, click the Restore Defaults button.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-9

MultiPASS Fax

Setup Utility

Setting Up Advanced Receive Fax Options

You can change the following options by clicking the Advanced button
on the Receive Fax setup panel.

Speed

You can set the transmission speed used to receive faxes. The default is
14,400 bps. The hig her the setting, the faster the fax is received.If you
experience problems when receiving faxes, tr y a lower speed setting.

Error Correction (ECM)

You can select this option to reduce system and line errors when
receiving a fax.With this option selected,the system checks each
incoming fax for lost data.If data has been lost from a portion of a page,
the system receives that portion again after confir ming that all data
within that portion can be received successfully. The default is ECM
enabled.

Fax/Telephone Switching Options

You set the options if your Receive mode is Fax/Tel switching.

Listen Time Before Ringing

When a call is received, the MultiPASS checks to see if the call is from a
fax machine or a telephone.If the MultiPASS does not have enough time
to detect the fax tone,it assumes the call is from a telephone.You use
this option to set the appropriate amount of time to allow the
MultiPASS to check for the type of call.The default is 8 seconds.

3-10 Using the MultiPASS Fax Setup Utility Chapter 3

Ring Tone

You can set the volume level of the ring tone. The default is Medium.

Ring Time

When your MultiPASS is set to receive both fax and telephone calls, it
rings to inform you of an incoming telephone call. If you do not pick up
the telephone within a certain amount of time, the MultiPASS stops
ringing. You use this option to set the appropriate amount of time the
MultiPASS should ring. The default is 15 seconds.

Default Action If No Answer to Telephone

You set this option to Receive if you want the MultiPASS to handle an
incoming call,detected as a telephone call that is not answered, as an
incoming fax.If no fax is received,the line is then disconnected.When
this option is set to Disconnect,the MultiPASS automatically disconnects
the unanswered call,without t r y ing to receive a fax.The default is
Receive.

Answering Machine Mode Options

You use this option only if you set the Receive mode on the Receive Fax
panel to answering machine mode (AnsMode),and your fax sender may
be using a fax machine that does not emit a send fax signal.

Receive Fax If No Signal

Select this option to have the MultiPASS automatically receive a call as a
fax call if a send fax signal is not detected for the number of seconds you
specify. Clear this option to have the MultiPASS remain in answering
machine mode even if no send fax signal is detected. If no sound is
detected by the MultiPASS (such as the caller speaking to leave a
message), the answering machine disconnects.

Silent Period

Set the number of seconds you want the MultiPASS to check for a send
fax signal. The default is 4 seconds.

Remote Receive

You select this option so that you can receive a fax by pressing an ID
code on the telephone attached to the MultiPASS.If you select this
option, you must assign a remote identification number that signals the
MultiPASS to receive the fax.The default is Remote Receive.

Remote Identification Number

If you enable the Remote Receive option, you assign the identification
number you will use to set the MultiPASS to receive a fax. The default
number is 25.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-11

MultiPASS Fax

Setup Utility

DRPD Switch Options

You can select this option if you subscribe to the Distinctive Ring
Pattern Detection (DRPD) service through your phone company.You
then specify each ring pattern you have been assigned,with its associated
action, fax ID, and fax number.

When you select this option,the Receive mode is automatically set to
receive both fax and telephone calls.

Ring Pattern

If you subscribe to DRPD through your phone company, select the ring
pattern assigned to each phone number by your phone company :
Normal (single-ring), Double (double-r ing), S-S-L (short-shor t-long
ring), S-L-S (short-long-short ring), or Other.

Action

If you subscribe to DRPD through your phone company, select the type
of call to be received for each selected ring pattern. Typically, you would
specify telephone calls for one ring pattern and fax calls for the other
ring pattern. However,if necessary, you can specify that a selected ring
pattern switch between receiving telephone and fax calls.

Fax ID

If you subscribe to DRPD through your phone company, enter your
name or company name (or some other fax recipient identification) for
each selected ring pattern. This infor mation is transmitted to the caller’s
fax machine and displayed in the caller’s LCD as verification.

Fax Number

If you subscribe to DRPD through your phone company, enter the
phone number assigned for receiving a call for each ring pattern. This
information is transmitted to the caller’s fax machine and displayed in
the caller’s LCD as verification.

Restore Defaults

If you want to restore the options on the Advanced Receive Fax panel
to the factory defaults, click the Restore Defaults button.

3-12 Using the MultiPASS Fax Setup Utility Chapter 3

Setting Up Speed Dial Assignments

To access the Speed Dial panel,click the Speed Dial tab in the MultiPASS
Fax Setup Utility.

On the Speed Dial tab,you can set up fax numbers for speed dialing
with the MultiPASS.You add the fax recipients in the fax Address Book
list, then assig n the desired individual to speed dial codes.You can also
set up a group speed dial, by assigning two or more individuals to a
single speed dial assignment.

Maintaining Your Fax Address Book

You can add, change, and delete fax recipients in your fax Address Book.
To add a recipient to the Address Book list, click New. In the Address

Data Entry dialog box, fill in the name and fax number. Then click OK.

Chapter 3 Using the MultiPASS Fax Setup Utility 3-13

To change a recipient’s name or fax number,click their name in the
Address Book list and then click Edit.In the Address Data Entry dialog
box,change the appropriate information and then click OK.

To remove a recipient from the list,select the recipient in the Address
Book list, and then click Delete.

Entering Fax Numbers

When you enter a fax number, use the numeric characters plus any valid
characters that separate the different segments of the fax number.For
example, you can use 0 through 9, dash (-), or parentheses ().The
following fax/phone characters are valid in the MultiPASS Fax Setup
Utility:

Character Description

0 to 9 * # + Dialing dig its
, p Pause
P Last Pause
T Tone switch-over function

- ( ) Space Display-only characters.Space cannot be
used at the beginning of a number

Assigning an Individual to a Speed Dial Code

To assign a speed dial code:

1. In the Address Book list box,click on the recipient that you want to

assign to a speed dial code.

2. Select the speed dial code to which you want to assign the recipient,

and click Add.

To remove a speed dial code:

1. In the Speed Dial list box, click on the speed dial assignment that

you want to remove.

2. Click Remove.

MultiPASS Fax

Setup Utility

3-14 Using the MultiPASS Fax Setup Utility Chapter 3

Defining a Group Speed Dial Code

This section provides instructions for assigning two or more recipients
to a speed dial code.

1. On the Speed Dial tab, make sure the desired recipients for your

group are set up as individual speed dial assignments.

2. Selec t the speed dial code to which you want to assign the group of

recipients, and click Group Dial.

3. In the Group Dial box, enter a name for the group assignment.

4. In the Speed Dial List box, select the first recipient and click Add.

Repeat this procedure until the desired recipients are included in the
Group Members list box.

•

To remove a member from the group, select the member in the
Group Members list box and click Remove.

•

When all the desired members are listed in the Group Members
list box,click OK to save your group.

•

To close the dialog box without saving your group,click Cancel.

Sending Faxes With
the MultiPASS C635

You can use the MultiPASS C635 to send paper faxes.

You can customize the fax settings of your MultiPASS by changing the
factory default user settings. This might include the date format that
displays on your faxed documents, or how many times the MultiPASS
calls another fax unit if the other party’s line is initially busy. You can
also register one-touch/coded speed dial and group numbers and then
download them to the MultiPASS.

For details on changing setup options, refer to Chapter 3, Using the
MultiPASS Fax Setup Utility.

This chapter describes:

❍ Sending a document

❍ Sending a document to more than one location

❍ Adjusting the quality of your faxes

4

Sending a Document

The MultiPASS starts sending a document while it is being scanned into
memory. When scanning a multipage document, the unit calls the other
party after the first page is scanned. Once connection is made, the
MultiPASS begins to transmit the information while the remaining pages
are being scanned. This is called Memory Sending.

Chapter 4 Sending Faxes With the MultiPASS C635 4-1

Sending Faxes

Regular Dialing

START/COPY

3

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

2

1

Feed the

document.

Dial the other

party’s fax

number.

❍ Place the document face down in the Automatic

Document Feeder (ADF). See page 1-14.

❍ The LCD display shows how much of the unit’s memory

is in use, then displays the current resolution, and then
the message

DOCUMENT READY

MEMORY USED 0%

FAX STANDARD

DOCUMENT READY

.

❍ Change the resolution if necessary. See page 4-13.

❍ Use the numeric buttons to dial the number.

TEL= 555 7899

Press START/COPY.

The MultiPASS begins scanning the
document, and dials the number.

TX

4-2 Sending Faxes With the MultiPASS C635 Chapter 4

After a few seconds, the display shows the transaction number for the
fax. This is a unique number the MultiPASS assigns to the document
and uses to identify the document in transaction reports:

TX/RX NO. 0001

SCANNING P.001

CALLING

11234567899

The MultiPASS continues to show these displays in order while the fax is
being scanned.

After the document is scanned in, the MultiPASS shows these displays
while the fax is being sent:

TX/RX NO. 0001

CANON FAX BACK

11234567899

ECM TX P.001

When the document has been sent successfully, the display shows these
messages:

TRANSMITTING OK

TX/RX NO. 0001

Chapter 4 Sending Faxes With the MultiPASS C635 4-3

Sending Faxes

The MultiPASS automatically redials if the receiving fax does not answer,

1

if the line is busy, or if a transmission error occurs. You can specify the
number of times it redials using the Retries option in the Send Fax panel
of the MultiPASS Fax Setup Utility (see “Setting Up Send Fax Options”
in Chapter 3, Using the MultiPASS Fax Setup Utility). If all redial
attempts fail, the MultiPASS beeps intermittently for a few seconds. If
this happens, check the fax number and try sending the fax again.

ALARM light is flashing, correct the error described in the LCD

If the
display, and then press STOP. You may need to open the operator panel
to remove the document from the ADF (see page 8-3).

Automatic Dialing

You can send a document using one-touch speed dialing, coded speed
dialing, or group dialing. You must register the one-touch speed dialing
numbers, the coded speed-dialing numbers, and the group dialing
numbers with the MultiPASS Fax Setup Utility before you can send
documents using these automatic dialing methods. See “Setting Up
Speed Dial Assignments” in Chapter 3, Using the MultiPASS Fax Setup
Utility.

Load the

document.

4-4 Sending Faxes With the MultiPASS C635 Chapter 4

❍ Place the document face down in the ADF.

DOCUMENT READY

START/COPY

3

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

CODED DIAL

123

456

PRINTER
RESET

CARTRIDGEFUNCTION RESUME

Use automatic

2

dialing.

❍ Press the one-touch speed dialing button (1 through 6)

assigned to the number you wish to fax to; the name
assigned to that button is displayed.

CANON FAX BACK

OR

Press START/COPY.

❍ Press

CODED DIAL

and enter the appropriate two-digit

coded speed dialing code.

CCSI/MKT

❍ If a number is not registered for the button or codes, the

LCD displays

NO TEL #

message. Make sure you pressed
the correct button or entered the correct code and that
the number you want to dial is entered correctly.

❍ If you make a mistake, press

one-touch speed dialing button or press

STOP

. Then press the correct

CODED DIAL

and

re-enter the code.

DIALING

❍ If you do not press

START/COPY

within five seconds, the

MultiPASS starts sending your document automatically.

Sending Faxes

❍ If the

ALARM

and press

light is flashing for any reason, correct the error

STOP

. You may need to open the operator panel to

remove the document from the ADF (see page 8-3).

Chapter 4 Sending Faxes With the MultiPASS C635 4-5

Sending a Document Using Group Dialing

START/COPY

3

2

1

If you frequently send plain paper faxes to the same group of people,
you can use the MultiPASS Fax Setup Utility to assign a “group” of
numbers to a speed dial code. (See “Defining a Group Speed Dial Code”
in Chapter 3, Using the MultiPASS Fax Setup Utility.)

Feed the

document.

Choose the

group you wish

to send to.

Press START/COPY.

❍ Place the document face down in the ADF.

DOCUMENT READY

❍ Press the one-touch speed dialing button or press

DIAL

and the code under which you registered the group.

02 CANON GROUP

SCANNING P.001

❍ The MultiPASS starts scanning your document into

memory five seconds after you select the group to
which you will send the fax, even if you do not press

START/COPY

(ten seconds if you are sending to more

than one group).

❍ After scanning the document into memory, the

MultiPASS automatically dials each number in
the group.

CODED

4-6 Sending Faxes With the MultiPASS C635 Chapter 4

If there is no group registered under the one-touch speed dialing button
or the two-digit code, the LCD displays the NO TEL # message. Make
sure you entered the correct number and that the group has been
registered correctly to a speed dial code. (See “Defining a Group Speed
Dial Code” in Chapter 3, Using the MultiPASS Fax Setup Utility.)

Redialing

If you make a mistake when dialing, press

STOP. You can then try again.

Manual

To start dialing again, just press REDIAL. The MultiPASS redials the
previous number you dialed with the numeric buttons. Make sure the
document is in the ADF.

Automatic

The MultiPASS automatically redials if the first attempt at sending fails
(for example, if the line is busy). The unit redials twice, and the time
between redials is two minutes. (These are the default settings.) The
LCD displays AUTO REDIAL and the transaction number while the
MultiPASS is redialing.

AUTO REDIAL

TX/RX NO. XXXX

If the MultiPASS fails to make a connection after the last redial, it
beeps. The LCD displays

BUSY/NO SIGNAL; try sending again later.

BUSY/NO SIGNAL

You can change the number of redials (retries) and the time between
redials. The redialing options are set in the Send Fax panel of the
MultiPASS Fax Setup Utility; see “Setting Up Send Fax Options” in
Chapter 3, Using the MultiPASS Fax Setup Utility.

Chapter 4 Sending Faxes With the MultiPASS C635 4-7

Sending Faxes

To Cancel Automatic Redialing

STOP

To cancel automatic redialing, press the
cannot cancel redialing while the LCD displays
waiting to redial). In this case, wait until dialing begins and then press

STOP

to cancel redialing. The MultiPASS asks you to confirm:

YES = (*) NO = (#)

To cancel the redialing, press
displays:

TX/RX CANCELLED

TX/RX NO. XXXX

The unit then prints an error report:

PRINTING REPORT

. The MultiPASS beeps and the LCD

*

Resending a Fax After an Error

If you get an error while sending a fax from memory, the MultiPASS can
resend it to the same destination without having to rescan it. To do this,
the On Error Resend option must be set in the Advanced: Send Fax
panel of the MultiPASS Fax Setup Utility. See “Setting Up Advanced Fax
Send Options” in Chapter 3, Using the MultiPASS Fax Setup Utility for
details.

STOP

button. However, you

AUTO REDIAL

(the unit is

You can also set how much of the fax is sent again:

❍ The entire document (All Pages)

❍ The first page of the document, the page on which the error

occurred, and all following pages (Error & First Pages)

❍ The page on which the error occurred and all pages following the

error (Error Pages)

The fax is erased from memory after it is successfully sent or after the

N

4-8 Sending Faxes With the MultiPASS C635 Chapter 4

resending fails.

Manual Sending

START/COPY

3

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

2

1

If you would like to speak with the other party before sending a fax to
them, you may do so; this is called manual sending. To use manual
sending, you must have a telephone connected to the MultiPASS.

Feed the

document.

Pick up the

telephone and

dial the other

party’s fax

number.

Converse with the

other party.

❍ Place the document face down in the ADF.

DOCUMENT READY

TEL= 4567899

❍ You can use regular dialing or any of the automatic

dialing methods.

❍ If a person answers, you can converse normally. When

you are ready to send the fax, ask them to press the start
button on their fax machine. Then press

START/COPY

your unit and hang up the telephone.

on

Faxing starts.

❍ Be sure to press

START/COPY

before you hang up, or you

will disconnect the call.

Chapter 4 Sending Faxes With the MultiPASS C635 4-9

Sending Faxes

Cancel Sending

2

STOP

1

To stop sending before a fax is complete, follow these steps:

Press STOP.

Press

or #.

If you press
to open the operator panel to remove the document (see page 8-3).

❍ If you are sending manually, the transmission is cancelled

immediately.

❍ If you are sending from memory, the LCD displays:

YES = (*) NO = (#)

*

❍ Press

STOP while the document is being scanned, you may need

to cancel or press # to continue the transmission.

*

TX/RX CANCELLED

Transmission continues.

4-10 Sending Faxes With the MultiPASS C635 Chapter 4

Sending a Document to More Than One

1

Location (Sequential Broadcasting)

Sequential broadcasting sends one document to more than one location.
You can send to a total of 57 destinations as follows:

One-touch speed dialing = up to 6 destinations
Coded speed dialing = up to 50 destinations
Regular dialing (numeric
buttons dialing) = 1 destination only

You can enter the one-touch and coded speed dialing numbers in any
order. You simply press the one-touch speed dialing button, or press

CODED DIAL followed by the two-digit code.

You can also include one destination using regular dialing. This must be
the last number you enter because you must press START/COPY after
entering the number.

If you often send to the same group of destinations, use group dialing

N

Transmitting the Document

(see “Defining a Group Speed Dial Code” in Chapter 3, Setting Up the
MultiPASS Fax Setup Utility).

Feed the

document.

Chapter 4 Sending Faxes With the MultiPASS C635 4-11

❍ Place the document face down in the ADF.

DOCUMENT READY

Sending Faxes

START/COPY

3

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

Dial the other

2

party’s number.

TEL= 4567899

❍ Simply enter the numbers one after the other:

press the desired one-touch speed dialing button
or press

CODED DIAL

followed by the two-digit code.

❍ If you are sending to group dialing destinations, use the

one-touch speed dialing buttons and the

CODED DIAL

button (along with the two-digit codes) to enter the
groups.

❍ You must press the second speed dialing number within

five seconds of pressing the first one. Each subsequent
speed dialing number must be entered within ten seconds
of the preceding one.

❍ You can enter only one number directly from the numeric

keypad using regular dialing. This must be the last
number you enter.

Press

START/COPY.

TX

❍ The MultiPASS scans the entire document into memory

and begins sending.

4-12 Sending Faxes With the MultiPASS C635 Chapter 4

N

The MultiPASS begins the operation approximately
press the last button (five seconds if you press only one button) even if
you do not press START/COPY.

The MultiPASS dials the destinations in numerical order starting with the
coded dial numbers, then the one-touch numbers, and finally the regular­dial number (regardless of the order in which you entered the numbers).

To cancel a transmission, press STOP during the dialing or transmission.
All subsequent transmissions in the sequence are cancelled. (You may
need to open the operator panel to remove the document; see page 8-3.)

If the memory becomes full while scanning your document, the LCD
displays
to remove the document; see page 8-3.) You can split the document into
two or three different jobs, or you can try sending the document to one
location at a time.

MEMORY FULL

. (You may need to open the operator panel

ten seconds after you

Adjusting the Quality of Your Faxes

Canon’s Ultra High Quality (UHQ™) imaging technology enables you
to send faxes that have a print quality very close to that of the original
document. The MultiPASS also allows you to adjust the resolution and
contrast it uses in sending faxes to best suit your particular document.

Setting the Resolution

Resolution is a measure of the fineness or clarity of a printout and is
usually expressed in horizontal and vertical dots per inch (dpi). Low
resolutions may cause text and graphics to have a jagged appearance,
while higher resolutions provide smoother curves and lines, crisp text
and graphics, and a better match to traditional typeface designs.

Chapter 4 Sending Faxes With the MultiPASS C635 4-13

Sending Faxes

The MultiPASS has three resolution settings. You use the B&W FAX/COPY

1 2

ABC3DEF

4 5

JKLGHI

6

MNO

7 8

TUVPRS

9

WXY

0

OPER

TONE

SYMBOLS

REDIAL/PAUSE

ALARM

STOP

CODED DIAL

START/COPY

123

456

PRINTER
RESET

CARTRIDGEFUNCTION RESUME

COLOR COPY B&W FAX/COPY

RESOLUTION

button to set the resolution for faxing documents.

❍ FAX STANDARD

Fax standard resolution (203 × 98 dpi) is adequate for most text
documents.

❍ FAX FINE

Fax fine resolution (203 × 196 dpi) is suited for documents with fine
print (smaller than the print in this sentence).

❍ FAX PHOTO

Fax photo resolution (203 × 196 dpi, with halftones) is for
documents that contain photographs. With this setting, areas of the
document that contain photos are automatically scanned with 64
levels of gray, rather than just two (black and white) which it uses
otherwise. This gives a much better reproduction of the photos,
though transmission time is longer.

B&W FAX/COPY

N

The

COLOR COPY

inoperative when sending faxes.

button is used only for making color copies; it is

4-14 Sending Faxes With the MultiPASS C635 Chapter 4

B&W FAX/COPY

B&W FAX/COPY

B&W FAX/COPY

2

B&W FAX/COPY

Press the

1

B&W FAX/COPY

button.

❍ The LCD shows the current resolution.

FAX STANDARD

Press the

B&W FAX/COPY

button again.

❍ Press

resolution you want (FAX STANDARD,FAX FINE, or
FAX PHOTO).

❍ After about five seconds, the LCD returns to Standby

mode.

Setting the Contrast

Contrast is the difference in brightness between the lightest and
darkest parts of a printed document. You can adjust the contrast the
MultiPASS uses for sending faxes (Darker, Standard, or Lighter) through
the Advanced Send Fax panel in the MultiPASS Fax Setup Utility. (See
“Setting Up Advanced Fax Send Options” in Chapter 3, Using the
MultiPASS Fax Setup Utility for details.) Standard is the default, and is
adequate for most documents. To darken a light original, choose Darker;
to lighten a dark original, choose Lighter.

B&W FAX/COPY

FAX STANDARD

FAX FINE

FAX PHOTO

08/11/99 FaxTel

once or twice more to display the

Sending Faxes

Chapter 4 Sending Faxes With the MultiPASS C635 4-15

The MultiPASS has four Receive Modes:

❍ Fax Only Mode

❍ Fax/Tel Mode

❍ Manual Mode

❍ Answer Machine Mode

You set the Receive Mode during the MultiPASS installation procedure.
(See your Quick Start Guide for details.)

You can change the Receive Mode and the Receive Fax options through
the MultiPASS Fax Setup Utility. See “Setting Up Receive Fax Options” in
Chapter 3, Using the MultiPASS Fax Setup Utility, for details.

Receiving Documents

Receiving Faxes

5

During reception of a fax:

❍ If the unit runs out of paper or if the BJ cartridge runs out of ink,

the MultiPASS receives the remainder of the document in memory.

❍ To stop receiving before the document is complete, press STOP.

Then press *to cancel reception.

❍ If the ALARM light is flashing for any reason, correct the error and

then press STOP. If necessary, see Chapter 8, Troubleshooting.

❍ If an error occurs, the MultiPASS beeps intermittently for a few

seconds. If this happens, contact the other party and have them
resend the document.

Chapter 5 Receiving Faxes 5-1

Receiving Faxes

Receiving Documents Automatically—Fax Only Mode

When you set up the MultiPASS for a dedicated fax line, the unit is
prepared to automatically receive a document whenever a call comes
over the fax line. If a voice call comes in, the caller will hear the fax tone.

Receiving Both Documents and Telephone Calls Automatically—Fax/Tel Mode

In Fax/Tel Mode, the MultiPASS monitors all incoming calls over the
telephone line. When the MultiPASS receives an incoming call, it checks
to see if the call is from another fax machine trying to send a document
or from someone wanting to talk to you. You must have a telephone
connected to the MultiPASS to use this mode.

How Fax/Tel Mode Works

In Fax/Tel Mode, a telephone attached to the MultiPASS will not ring
when it receives a call from another fax machine that is trying to send a
document. This is so that you are not disturbed when your MultiPASS
is communicating with another fax machine. The unit automatically
receives the document.

If the call is from a person, the MultiPASS rings to alert you to pick up
the phone. You must pick up the telephone connected to the MultiPASS.

If you do not pick up the telephone connected to the MultiPASS within
15 seconds (set by the Ring Time option in the MultiPASS Fax Setup
Utility), the unit stops ringing. It checks again to make sure the call is
not from a fax machine and then hangs up.

The MultiPASS does not recognize an extension telephone connected to

N

5-2 Receiving Faxes Chapter 5

another phone jack (that is, not connected to the MultiPASS).

If a call comes in and you pick up an extension phone, the telephone
connected to the MultiPASS will continue to ring for 15 seconds, check
for a fax, and then hang up.

Receiving Documents Manually—Manual Mode

START/COPY

You will want to set your MultiPASS to receive documents manually
when you want to personally check each incoming call to see if it is from
a fax or from a person. You must have a telephone attached to the
MultiPASS.

When the telephone attached to the MultiPASS rings, pick up the
telephone.

❍ If you hear a person’s voice, start your conversation. If the caller

wants to send a document after talking to you, confirm that the
document is loaded and request that the caller press the START
button. Wait on the line until you hear a slow beep or silence
(depending on the sending fax unit), then press START/COPY to
receive the document.

❍ If you hear a slow beep or silence, another fax is trying to send you a

document. Press START/COPY.

Your MultiPASS begins receiving the document.

❍ Hang up the telephone after the MultiPASS displays RECEIVE.Ifyou

don’t hang up, the MultiPASS beeps intermittently for a few seconds
after you receive the document. To disable the beeping, turn off the
Off Hook Alarm option on the Advanced Send Fax panel. For
details, see “Setting Up Advanced Send Fax Options” in Chapter 3,
Using the MultiPASS Fax Setup Utility.

Using the Telephone for Remote Reception of a Fax

If you pick up the handset of the telephone connected to the MultiPASS
and you hear a fax tone, you can start receiving the document manually
by entering a two-digit ID code from the phone. This is particularly
convenient if you are using a cordless phone and you answer the phone
away from the MultiPASS.

To use this feature, the telephone must be plugged into the telephone
jack of the MultiPASS (see your Quick Start Guide for details). The
Remote Receive option must be enabled on the Advanced Receive Fax
panel. (The default is enabled.) For details, see “Setting Up Advanced
Receive Fax Options” in Chapter 3, Using the MultiPASS Fax Setup
Utility.

Receiving Faxes

Chapter 5 Receiving Faxes 5-3