Canon MP-C635 User Manual

MP-C635

USER MANUAL

Canon

C635

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI.

Portions copyrighted by Infowave Software, Inc. and Second Glance Software.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C635 system. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your MultiPASS C635 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon and BJ are registered trademarks and BCI, Bubble Jet, MultiPASS, and UHQ are trademarks and SelectExchange is a service mark of Canon Inc.

PowerPrint, SpoolMaster, and the Infowave logo are trademarks of Infowave Software, Inc.

Apple, Finder, and Macintosh are registered trademarks of Apple Computer, Inc.

ScanTastic is a trademark of Second Glance Software.

All other product and brand names are registered trademarks, trademarks, or service marks of their respective owners.

NERGY STAR

COMPLIANT

As an ENERGY STA R® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STA R® guidelines for energy efficiency.

iii

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight.

B. Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the

2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS C635. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this unit to an outlet or power line shared with other appliances that cause “electrical noise.”Air conditioners, electric typewriters, copiers, and machines of this sort generate noise which often interferes with communications equipment and the sending and receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures described in this User’s Manual, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center. (See page 1-4 for details.)

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

To automatically enter this information into your MultiPASS C635, follow the instructions in your Quick Start Guide.

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight.

B. Order Information

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE or IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the 2500 (touch-tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible with your MultiPASS C635. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners, or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.

NOTICE

The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK

vii

Using Your Documentation

The following documentation is supplied with the MultiPASS™ C635 to help you use your new Canon multi-talented color printer.

Quick Start Guide

This booklet describes how you unpack, set up, and start using your MultiPASS C635. It includes how to install the MultiPASS Desktop Manager package of software, which includes the MultiPASS C635 Printer Driver, the MultiPASS Fax Setup Utility and the ScanTastic™ for MultiPASS scanning software. This software enables you to use all the features of the MultiPASS C635—color printing, color scanning, and stand-alone faxing.

N C

User’s Manual

This manual (in Adobe information on how to operate your MultiPASS C635. It includes how to use the MultiPASS C635 as a monochrome or color printer, stand-alone plain paper fax, color scanner, and color copier. It also includes maintenance, troubleshooting, and specifications.

Acrobat®PDF format) offers detailed

Conventions

This User’s Manual uses the following conventions to alert you to information that will help you operate the MultiPASS C635 correctly and safely.

Notes provide advice or suggestions regarding the use of the MultiPASS C635.

Cautions alert you to operations that could cause damage to your hardware or software, or cause injury to yourself.

Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface:

❍ The names of lights you see appear in this typeface:

❍ What you see in the LCD display appears in this typeface:

REGISTRATION.

START/COPY.

ALARM.

viii

❍ When you type something on your computer, it appears in this

typeface: DIR/P, and when you click on a selection it is bold: click on Continue.

Contents

1 Introduction

Supplies and Accessories ...................................................................................... 1-2

BJ Cartridges and BJ Tanks........................................................................... 1-2

Canon Specialty Papers................................................................................. 1-3

Getting Help From Canon .................................................................................. 1-4

Servicing the MultiPASS C635 .................................................................... 1-5

Important Safety Instructions ............................................................................. 1-5

Main Components of the MultiPASS C635 ....................................................... 1-7

Front View .................................................................................................... 1-7

Back View ...................................................................................................... 1-8

Inside the Printer Area ................................................................................. 1-8

Using the Operator Panel ................................................................................... 1-9

Special Function Buttons.............................................................................. 1-11

Loading Paper in the Sheet Feeder ..................................................................... 1-12

Preparing Documents for Faxing, Copying, or Scanning ................................ 1-13

Loading the Document ................................................................................ 1-14

Adding Pages to the Document ................................................................... 1-16

Setting the Document Feed Lever ............................................................... 1-16

Identifying Your Documents ............................................................................... 1-17

Copying Documents ............................................................................................ 1-18

Miscellaneous ...................................................................................................... 1-21

If the Power Goes Out ................................................................................. 1-21

Using Switch Boxes ....................................................................................... 1-21

Disconnecting the MultiPASS ............................................................................ 1-21

2 Printing With the MultiPASS C635

Paper Handling ................................................................................................... 2-2

Selecting Paper ............................................................................................. 2-2

Paper Guidelines ........................................................................................... 2-4

Understanding the Printer Driver ...................................................................... 2-4

Printing a Document .......................................................................................... 2-4

Setting Up Print Jobs .......................................................................................... 2-6

Using the Page Setup Dialog ........................................................................ 2-6

Using the Print Dialog ................................................................................. 2-11

Using the Preview Window ................................................................................ 2-14

Working With SpoolMaster ................................................................................ 2-14

Printing Tips......................................................................................................... 2-17

Setting the Paper Thickness Lever ..................................................................... 2-19

Printer Settings for Various Print Media ........................................................... 2-21

Loading Paper ...................................................................................................... 2-22

Automatically Feeding Paper ....................................................................... 2-22

Auto Feed Guidelines ................................................................................... 2-24

Manually Feeding Paper .............................................................................. 2-26

Printing On Envelopes ........................................................................................ 2-28

Using Canon’s Specialty Papers .......................................................................... 2-31

Specialty Paper Guidelines ........................................................................... 2-31

Canon’s High Resolution Paper ................................................................... 2-32

3 Using the MultiPASS Fax Setup Utility

Fax Setup ............................................................................................................. 3-1

Setting Up Fax Preferences ................................................................................. 3-3

Setting Up Send Fax Options ............................................................................. 3-4

Setting Up Advanced Send Fax Options ..................................................... 3-5

Setting Up Receive Fax Options ......................................................................... 3-7

Setting Up Advanced Receive Fax Options ................................................. 3-9

Setting Up Speed Dial Assignments ................................................................... 3-12

Maintaining Your Fax Address Book ........................................................... 3-12

Assigning an Individual to a Speed Dial Code ........................................... 3-13

Defining a Group Speed Dial Code ............................................................ 3-14

4 Sending Faxes With the MultiPASS C635

Sending a Document .......................................................................................... 4-1

Regular Dialing ............................................................................................. 4-2

Automatic Dialing ........................................................................................ 4-4

Sending a Document Using Group Dialing ............................................... 4-6

Redialing ....................................................................................................... 4-7

Resending a Fax After an Error ................................................................... 4-8

Manual Sending ............................................................................................ 4-9

Cancel Sending ............................................................................................. 4-10

Sending a Document to More Than One Location

(Sequential Broadcasting) ............................................................................. 4-11

Transmitting the Document ........................................................................ 4-11

Adjusting the Quality of Your Faxes .................................................................. 4-13

Setting the Resolution .................................................................................. 4-13

Setting the Contrast ..................................................................................... 4-15

5 Receiving Faxes

Receiving Documents ......................................................................................... 5-1

Receiving Documents Automatically—Fax Only Mode ............................ 5-2

Receiving Both Documents and Telephone Calls Automatically—

Fax/Tel Mode ............................................................................................ 5-2

Receiving Documents Manually—Manual Mode ...................................... 5-3

Using an Answering Machine—Ans. Machine Mode ................................ 5-4

Printing Documents Received in Memory ........................................................ 5-5

Receiving While Copying, Printing, or Registering .......................................... 5-6

Printing a Received Fax Stored In Memory ................................................ 5-6

Using the Distinctive Ring Pattern Detection (DRPD) Feature ....................... 5-7

Types of Ring Patterns ................................................................................. 5-8

How DRPD Responds to Calls .................................................................... 5-8

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature ....................................................................................... 5-9

6 Scanning With the MultiPASS C635

Launching ScanTastic .......................................................................................... 6-1

Exploring the ScanTastic Window ...................................................................... 6-2

Using the Device Panel ................................................................................. 6-3

Picking an Image Type .................................................................................. 6-5

Scaling the Image ......................................................................................... 6-5

Previewing the Image.................................................................................... 6-6

Selecting or Cropping an Area to Scan ....................................................... 6-7

Zooming In On a Selected Area .................................................................. 6-7

Scanning and Saving the Final Image .......................................................... 6-8

Enhancing Images With ScanTastic ................................................................... 6-9

Performing in Hardware .............................................................................. 6-10

Using Manual Balance ................................................................................. 6-10

Using Auto Balance ...................................................................................... 6-17

Using the Advanced Functions of ScanTastic .................................................... 6-18

Customizing the Device Panel ..................................................................... 6-18

Automatic Batch Scanning............................................................................ 6-20

Using ScanTastic as a Plug-In.............................................................................. 6-24

Troubleshooting ................................................................................................... 6-25

Poor Image Quality On the Screen .............................................................. 6-25

Poor Image Quality When Printing ............................................................. 6-25

Rebuilding ScanTastic Preferences ............................................................... 6-26

7 Maintaining the MultiPASS C635

MultiPASS Guidelines ......................................................................................... 7-2

Routine Maintenance .......................................................................................... 7-3

Cleaning Inside the MultiPASS .......................................................................... 7-3

Cleaning the Scanner Components.............................................................. 7-4

Printing the Nozzle Check .................................................................................. 7-7

Cleaning the BJ Cartridge Print Head ............................................................... 7-8

BJ Cartridge Guidelines ...................................................................................... 7-9

BJ Cartridge and BJ Tank Maintenance ...................................................... 7-9

Using Ink ....................................................................................................... 7-10

Replacing the BJ Cartridge ................................................................................. 7-11

Replacing a BJ Tank in the BC-21e Color BJ Cartridge .................................... 7-16

Storing a BJ Cartridge ......................................................................................... 7-19

Transporting the MultiPASS ............................................................................... 7-20

8 Troubleshooting

Paper Jams ........................................................................................................... 8-3

Jams in the Automatic Document Feeder (ADF) ....................................... 8-3

Jams in the Sheet Feeder .............................................................................. 8-5

General Troubleshooting Procedures ................................................................. 8-6

General Printing Problems .......................................................................... 8-6

Memory Considerations ............................................................................... 8-8

LCD Messages ...................................................................................................... 8-10

Printing Problems ............................................................................................... 8-15

Print Quality Problems........................................................................................ 8-19

Color Printing and Copying Problems............................................................... 8-20

Paper Feeding Problems ...................................................................................... 8-21

Faxing Problems .................................................................................................. 8-23

Scanning Problems............................................................................................... 8-26

Telephone Problems ............................................................................................ 8-27

Copying Problems ............................................................................................... 8-28

General Problems ................................................................................................ 8-29

Memory Clear Report ......................................................................................... 8-30

Appendix A Specifications

Printing Specifications ........................................................................................ A-1

BJ Cartridges ....................................................................................................... A-3

Facsimile .............................................................................................................. A-3

Copier .................................................................................................................. A-5

Scanner ................................................................................................................ A-5

MultiPASS System Requirements ....................................................................... A-6

General Specifications ......................................................................................... A-7

Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode .................... A-9

Appendix B Using the MultiPASS C635 as a Stand-alone Fax

LCD Menu System .............................................................................................. B-1

Entering Information in the MultiPASS ............................................................ B-2

Entering Your User Information ................................................................. B-3

Glossary ....................................................................................................................... G-1

Index ............................................................................................................................ I-1

xii

Introduction

Thank you for purchasing the Canon MultiPASS C635—the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C635 will provide all you need in one machine: Color Bubble Jet™ printer, plain paper fax, color copier, and color scanner.

Introduction

This chapter introduces you to the MultiPASS C635. It includes:

❍ Supplies and accessories

❍ Getting help from Canon

❍ Important safety instructions

❍ Examining the main components of the unit

❍ Using the operator panel

❍ Loading paper in the sheet feeder

❍ Preparing documents for faxing, copying, or scanning

❍ Identifying your documents

❍ Copying documents

❍ Miscellaneous

❍ Disconnecting the MultiPASS

Chapter 1 Introduction 1-1

Supplies and Accessories

HELP

Your MultiPASS C635 supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS C635 so you can produce the finest output possible.

Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-OK-CANON (1-800-652-2666).

If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.

BJ Cartridges and BJ Tanks

Your MultiPASS C635 comes with:

❍ One BC-21e Color BJ®Cartridge

❍ One SB-21 Ink Cartridge Storage Box

❍ One extra BCI-21 Black BJ Tank

You can also purchase the following BJ cartridge for use with the MultiPASS C635:

❍ BC-20 Black BJ Cartridge

You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:

❍ BCI-21 Black BJ Tank (one extra BJ tank comes with the printer)

❍ BCI-21 Color BJ Tank

BJ cartridges contain the Bubble Jet print head and ink, while BJ tanks

1-2 Introduction Chapter 1

contain ink only. Some BJ cartridges, like the BC-21e Color BJ Cartridge, contain replaceable BJ tanks; when you run out of ink, you can replace the empty tank. Some BJ cartridges, like the BC-20 Black BJ Cartridge, contain both the print head and ink; when you run out of ink, you replace the entire BJ cartridge. See Chapter 7, Maintaining the MultiPASS C635, for details on replacing BJ cartridges and BJ tanks.

Canon has more engineers dedicated to creating quality ink for

providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your MultiPASS when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only Canon ink cartridges.

Canon Specialty Papers

Canon manufactures numerous specialty papers, including:

❍ Brilliant White Paper ❍ Bubble Jet Paper (water resistant) ❍ Glossy Photo Paper ❍ Greeting Cards ❍ High Gloss Film ❍ High Resolution Paper

Introduction

For up to date information on ordering paper types, please refer to the Canon web site (www.ccsi.canon.com), or talk to your local Canon dealer.

See Chapter 2, Printing With the MultiPASS C635, for a few details on Canon’s Specialty Papers.

Chapter 1 Introduction 1-3

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support

❍

❍ Speak to a technician free of service charge (currently Monday–

❍ Speak to a technician for a service charge (currently $24.99 per

❍ Technical support via the Canon Computer Systems, Inc. Web site

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ To download the latest drivers using your modem, 24-hour Bulletin

* options including:

24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366)

Friday 8:00 A.M.–10:00 P.M. and Saturday 12:00 P.M.–6:00 P.M. EST, excluding holidays) for products still under warranty** (1-757-413-2848)

call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366)

Or for a charge of $2.50 per minute, to a maximum of $25.00 per

1-900-246-1200)

call (

(www.ccsi.canon.com)

Board Service (1-757-420-2000)

❍ Within Canada, 24 hours a day, 7 days a week (1-800-263-1121)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

1-4 Introduction Chapter 1

Servicing the MultiPASS C635

The Canon MultiPASS C635 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to find out about the different service options available to you.

Save your sales receipt for proof of purchase. In the event that your

printer needs service, you will need your proof of purchase to obtain warranty service.

Be sure to fill out the Registration card and send it in. This will help Canon give you better support service.

If you seem to have a problem, try to solve it by referring to the troubleshooting information in Chapter 8. If you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see previous page for details).

If you feel your MultiPASS needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see previous page for details).

Important Safety Instructions

Read these safety instructions and refer to them later if you have any questions.

Except as explained in this manual, do not attempt to service the

MultiPASS yourself. Opening and removing interior covers may expose you to dangerous voltage points or other risks. Refer all servicing to a Canon Authorized Service Facility (ASF). Call the Customer Care Center for details.

Introduction

❍ Follow all warnings and instructions marked on the MultiPASS and

inside the printer cover.

❍ Place the MultiPASS on a sturdy level surface. Do not place it on an

unstable cart, stand, or table. If the unit falls, it could be seriously damaged.

Chapter 1 Introduction 1-5

❍ Do not use the MultiPASS near water. If you spill liquid on or into

the unit, unplug it immediately and call the Canon Customer Care Center.

❍ Slots and openings in the cabinet and the back or bottom are

provided for ventilation. To ensure reliable operation of the MultiPASS and to protect it from overheating, do not block or cover these openings. Do not block the openings by placing the unit on a bed, sofa, rug, or other similar surface. Do not place the unit near a radiator, nor in a closet or built-in cabinet unless proper ventilation is provided.

❍ Operate the MultiPASS only from the type of power source

indicated on the unit’s label. If you are not sure of the type of power available, consult your dealer or local power company.

❍ Do not allow anything to rest on the power cord, and do not locate

the MultiPASS where the cord will be walked on. Make sure the power cord is not knotted or kinked.

❍ Do not push metal objects of any kind into the slots or openings on

the cabinet. This could result in a risk of fire or electric shock.

❍ Do not allow small objects (such as pins, paper clips, or staples)

to fall into the MultiPASS. If something does fall into it that you cannot remove, unplug the unit immediately and call the Canon Customer Care Center.

❍ Unplug this product from the wall outlet and call the Canon

Customer Care Center if any of the following conditions exist:

The power cord or plug is damaged or frayed.

•

Liquid is spilled into the unit, or if the unit is exposed to rain

•

or water.

Smoke, unusual noises, or odors come from the unit.

•

The unit has been dropped or the cabinet has been damaged.

•

The unit does not operate normally when you have followed the

•

operating instructions. Adjust only those controls that are covered by the operating instructions in the Quick Start Guide and this User’s Manual. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation.

1-6 Introduction Chapter 1

Main Components of the MultiPASS C635

Before using the MultiPASS C635, it’s a good idea to familiarize yourself with the components and understand their functions.

Front View

SENDING DOCUMENT SUPPORT

HOLDS DOCUMENTS AS THEY FEED INTO ADF

PAPER REST

SUPPORTS PAPER STACKED IN THE SHEET FEEDER

SHEET FEEDER

HOLDS 100 SHEETS OF PLAIN PAPER

OPERATOR PANEL

USE TO CONTROL OPERATION OF THE MultiPASS C635

AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER

HOLDS DOCUMENTS TO BE SCANNED (UP TO 30 SHEETS)

PAPER GUIDES

ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED

DOCUMENT SUPPORT

HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C635

Introduction

OUTPUT TRAY

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C635

PAPER OUTPUT GUIDES

RAISE THESE GUIDES WHEN OUTPUTTING HIGH RESOLUTION PAPER

OUTPUT TRAY EXTENSION

HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C635

Chapter 1 Introduction 1-7

Back View

POWER CORD CONNECTOR

MANUAL FEED SLOT

Inside the Printer Area

USB-TO-PARALLEL CABLE CONNECTOR

PAPER THICKNESS LEVER

CARTRIDGE HOLDER

LINE JACK

TELEPHONE/ ANSWERING MACHINE JACK

PRINTER COVER

1-8 Introduction Chapter 1

Using the Operator Panel

This section presents a brief description of the operator panel on the MultiPASS C635.

LCD DISPLAY

COLOR COPY

DOCUMENT FEED LEVER

ABC3DEF

1 2

JKLGHI

MNO

4 5

TUVPRS

7 8

OPER

TONE

NUMBER BUTTONS

REDIAL/PAUSE

WXY

SYMBOLS

CODED DIAL

REDIAL/PAUSE

CODED DIAL

RESOLUTION

COLOR COPY B&W FAX/COPY

START/COPY

B&W FAX/COPY

ALARM

STOP

ALARM

ONE-TOUCH SPEED DIAL/

FUNCTION BUTTONS

123

456

STOP

CARTRIDGEFUNCTION RESUME

PRINTER RESET

Introduction

Document feed lever

Set this lever to the left ( ) for automatic feed or to the right ( ) for manual document feed.

COLOR COPY button

Use this button to change the resolution when making color copies using the operator panel. This button has no function during fax transmissions. For color scanning, change the resolution from your software.

LCD display

Displays messages and prompts during operation. Displays selections, text, numbers, and names when registering information.

Chapter 1 Introduction 1-9

B&W FAX/COPY button

Use this button when sending faxes or making copies in black and white only. For black and white scanning, set the resolution from the ScanTastic for MultiPASS scanning software.

One-touch Speed Dial/Function buttons

Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.)

STOP button

Press to cancel sending, receiving, or any other operation.

ALARM light

Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in memory.

START/COPY button

Press to begin sending, receiving, copying, or other operations, or to select functions when registering information.

CODED DIAL button

Press this button (followed by a two-digit code) to dial a number that you have registered for coded speed dialing.

REDIAL/PAUSE button

Press to redial the last number that was dialed using the number buttons, or to enter pauses between digits when dialing fax numbers.

Number buttons

Use these buttons to enter numbers and names when registering information, and to dial fax/telephone numbers that are not registered for automatic dialing.

1-10 Introduction Chapter 1

Special Function Buttons

123

456

PRINTER RESET

CARTRIDGEFUNCTION RESUME

FUNCTION button

Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS’s memory.

CARTRIDGE button

Press to move the BJ cartridge holder to the center of the unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position on the right.)

RESUME button

Press when you want to form-feed paper when printing.

PRINTER RESET button

Press to reset the MultiPASS to Standby mode if the LCD displays

PRINTER MODE.

Arrow buttons

Use to scroll through menu selections, or to move the cursor when registering data.

Introduction

Chapter 1 Introduction 1-11

Loading Paper in the Sheet Feeder

The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon Specialty Papers described in Chapter 2, Printing With the MultiPASS C635. For receiving faxes, use plain paper (such as copier paper).

When the message add paper to the sheet feeder. The sheet feeder holds approximately 100 sheets of plain paper.

Fan the paper.

Make sure the

paper rest

is extended.

LOAD PAPER appears in the LCD display, you need to

❍ For best results, fan the paper before loading it.

❍ Always fan a stack of paper along the edge that will feed

into the MultiPASS first.

❍ Pull the paper rest up until it stops.

❍ Move the paper guide to the left to match the size of

your paper.

1-12 Introduction Chapter 1

Slide the stack of

paper into the

sheet feeder

until it stops.

❍ Align the edge of the paper with the right edge of the

sheet feeder.

❍ Secure the stack with the paper guide.

P H O

N E : (

4 4 )

8 1 1

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O N O

A T U

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W H I

A , K

A N

A W A

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A P A

Preparing Documents for Faxing, Copying, or Scanning

You can use the MultiPASS to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents.

TAB

Introduction

❍ Do not attempt to feed the following types of documents into the

MultiPASS:

wrinkled or creased paper

•

curled or rolled paper

•

torn paper

•

carbon-paper or carbon-backed paper

•

coated paper

•

onion skin or thin paper

•

Chapter 1 Introduction 1-13

❍ Remove all staples, paper clips, and the like before feeding the

document.

❍ Make sure any glue, ink, or correction fluid on the paper is

completely dry before feeding the document.

❍ Make a photocopy of any document that will not feed into the

MultiPASS. You can then feed the copy.

❍ Do not feed documents with pages that are different sizes or of

different thicknesses.

Loading the Document

You can load up to 30 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder (ADF).

Stack your

documents.

❍ For a multiple-page document, fan the sheets and tap the

document on a flat surface to even the stack.

1-14 Introduction Chapter 1

A4 LTR

Feed the

document.

❍ Insert the document face down (letterhead first) into the

ADF until you hear a beep.

❍ Adjust the document guides to the width of the

document.

The MultiPASS automatically feeds the pages one by one from the bottom.

If you have problems feeding multiple-page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 30 sheets in the ADF.)

Introduction

Chapter 1 Introduction 1-15

Adding Pages to the Document

1 2

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4 5

JKLGHI6MNO

7 8

TUVPRS9WXY

OPER

TONE

SYMBOLS

REDIAL/PAUSE

ALARM

STOP

CODED DIAL

START/COPY

123

456

PRINTER RESET

CARTRIDGEFUNCTION RESUME

COLOR COPY B&W FAX/COPY

RESOLUTION

1" (2.5 cm)

If you want to add pages while the MultiPASS is sending a document, wait until the last page is feeding into the unit and then insert the new sheets. Insert the first new page so it overlaps the last page by about one inch (2.5 cm).

Always wait until the last page is being fed into the MultiPASS before you add new pages.

Setting the Document Feed Lever

You use the document feed lever on the ADF to select multiple documents ( ) or single sheets ( ).

DOCUMENT FEED LEVER

Always set the document feed lever to single sheets and manually feed the following types of documents:

❍ Thick paper ❍ Thin paper ❍ Small documents (postcards, business cards) ❍ Documents with uneven surfaces ❍ Photographs ❍ Special types of paper

1-16 Introduction Chapter 1

Identifying Your Documents

08/06/98 10:10 FAX 800 526-4345 CANON FAX BACK JOHN DOE 001

THE SLEREXE COMPANY LIMITED

SAPORS LANE - BOOLE - DORSET - BH 25 8 ER

Our Ref. 350/PJC/EAC

TELEPHONE DOOLE ( 945 13 ) 51617 TELEX 123456

When sending a document, the following information is printed out by the receiving fax: your fax number, your name, and the current date and time. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type.

THE DATE AND TIME YOU SENT THE DOCUMENT

In the United States, you are required by FCC regulations to include this information every time you send a fax.

By identifying the documents you send, the receiving party will recognize your fax messages at a glance. The illustration below shows a sample document with the identifying information.

YOUR FAX/ TELEPHONE NUMBER

YOUR NAME OR COMPANY NAME

THE NAME OF THE PARTY WHO IS RECEIVING THE DOCUMENT

THE PAGE NUMBER

The top line includes the name of the receiving party if you send the document using one-touch speed dialing, coded speed dialing, or group dialing and you registered the party’s name. It also includes the page number.

Introduction

You enter your fax header information in the MultiPASS Fax Setup Utility, which launches automatically after the MultiPASS installation is complete. The header information will be printed on the top of your outgoing faxes. For details on how to enter this information, see

Chapter 1 Introduction 1-17

Chapter 3, Using the MultiPASS Fax Setup Utility.

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