Canon LC-X4K500ST User Manual
Safety Instructions
MULTIMEDIA PROJECTOR
User’s Manual
Before Use
Installation Procedure
Basic Guide
Connection Procedure
Projection Procedure
Convenient Features
Using Menus
Advanced Guide
Menu Settings
Advanced Projection
Other Information
Maintenance
Product Specifications
Troubleshooting
ENG
How to Use This Manual
Thank you for purchasing a Canon projector.
The 4K500ST Multimedia Projector (hereinafter referred to as “the projector”)
is a high-performance projector that is capable of projecting a highresolution computer screen and high-quality digital image on a large screen.
This Manual
This is the user’s manual for the 4K500ST Multimedia Projector. The “Basic Guide”
section describes installation and basic use of the projector. Descriptions of menus
and how to connect the projector to a network are given in the “Advanced Guide”
section. Read this manual thoroughly to make the most of your projector.
Installation of the projector should be performed by a qualified technician, if
possible. Contact the Canon Customer Support Center for further information.
Symbols of Button Operations
The projector can be operated using the buttons on the remote control or on the
side of the projector. The remote control allows you to operate all functions of the
projector.
In this document, the button’s operations are shown as below.
Operation of buttons
on side of projector
Remote control button
When the Language Selection Screen Appears
A screen appears when the projector is turned on for the first time. You can select a
language to be used by the projector for displaying menus and messages in the
window. Select the desired language with the pointer buttons and press the OK
button.
You can change the language from the menu at a later time. (P116)
If the language selection screen is out of focus, adjust the focus. (P67
Remote control Projector
)
operation
An item highlighted in orange will be selected.
Indicate the buttons to
be pressed
Symbols Used in This Manual
Sections labeled with these symbols give the following kinds of information.
A precaution about operation or restriction is given here.
Indicates supplemental information to note in use.
2
Table of Contents
How to Use This Manual............... 2
Projector Highlights...................... 4
Safety Instructions........................ 5
Precautions for Use ............................. 12
Installation and Handling
Precautions .......................................... 13
Precautions on the Lamp .................... 14
Precautions for the Batteries of the
Remote Control .................................... 15
For Safe Use ................................ 17
Before Installation....................... 18
Precautions When Carrying/Shipping
the Projector......................................... 18
Precautions for Installation................. 18
Open Source Software ............... 23
Before Use ................................... 24
Included Accessories .......................... 24
Part Names ........................................... 25
Preparing the Remote Control............ 32
Basic Guide ............................35
Installation Procedure ................ 36
Setting Up the Projector...................... 36
Ceiling Mounting.................................. 38
Parts Lineup ......................................... 39
Mounting Position................................ 40
Assembly and Installation................... 42
Adjust the Projection Angle................ 48
Relationship between Projecting
Distance and Image Size ..................... 50
Lens Shift Function ............................. 51
Connection Procedure ............... 53
Connecting a Computer ...................... 53
Connecting AV Equipment.................. 54
Multi Input 4K Projection..................... 55
Plugging the Projector In .................... 59
Projection Procedure.................. 60
Step 1 Turn the Projector On .............. 60
Step 2 Select an Input Signal.............. 63
Step 3 Adjust the Image ...................... 65
Step 4 Select an Aspect Ratio (Screen
Aspect) Matching the Screen.............. 72
Step 5 Adjusting Keystone
Distortion .............................................. 73
Step 6 Select the Image Quality (Image
Mode) .................................................... 76
Step 7 Turn the Projector Off.............. 79
Convenient Features...................80
Advanced Guide ....................83
Using Menus ................................84
Menu Configuration ............................. 84
Basic Menu Operations ....................... 85
Menu Settings..............................87
Input settings ....................................... 87
Image adjustment ................................ 90
Install settings...................................... 97
System settings ................................. 108
Network settings ................................ 122
Completing Computer Settings for a
Network Connection .......................... 130
Checking Projector Information ....... 148
Advanced Projection.................149
Projecting from Multiple Projectors at
Once (Edge Blending) ....................... 149
Advanced Registration to Adjust
Projected Images ............................... 153
Adjusting Peripheral Focus .............. 157
Other Information ................159
Maintenance...............................160
Cleaning the Projector....................... 160
Cleaning the Air Filter........................ 160
Replacing the Air Filter...................... 161
Replacing the Lamp........................... 163
Replacement Lamp ............................ 164
Lamp Replacement Procedure ......... 165
Product Specifications .............168
Displayed Test Patterns .................... 168
Supported Signal Types.................... 169
Specifications..................................... 174
Troubleshooting........................180
LED Indicator Details......................... 180
Symptoms and Solutions.................. 181
Index...........................................186
Option......................................... 188
3
Projector Highlights
4K Projection Using 4096 x 2400 LCOS Panels
Outstanding projection resolution of up to 4096 x 2400 is possible, using three
0.76 inch liquid crystal on silicon (LCOS) panels in conjunction with dual highperformance image processors and a new 4K-compatible wide zoom lens.
Bright Yet Compact
Projects images at a bright 5,000 lumens but is also compact, at 470 x 533.5 x
175 mm (18.5 x 6.9 x 21.0 in., W x D x H). (P174)
Supports Fully Digital Input
Projects multiple sources of input in 4K, with two terminals for HDMI and four for
DVI input. A single HDMI terminal can be used for 3840 x 2160 (30 Hz) video
signals. (P55)
Peripheral Focus Adjustment
Image focus can be adjusted on the edges of the screen, enabling use in dome
projection. (P102, P157)
Edge Blending
Blend the overlapping edges of images from multiple projectors to make the overall
image more seamless. (P103)
High-Precision Image Registration
Precise correction of red, green, or blue misalignment in different areas of the
screen is possible by color and area. (P101)
Superior Video Viewing Experience
Refinements in motion blur reduction make video projection more enjoyable to
watch. (P115)
4
Safety Instructions
Before installing and operating the projector, read this manual thoroughly.
This projector provides many convenient features and functions. Operating the
projector properly enables you to manage those features and maintain it in good
condition for many years to come.
Improper operation may result in not only shortening the product life, but also
malfunctions, fire hazards, or other accidents.
If your projector does not seem to be operating properly, read this manual again,
check operations and cable connections, and try the solutions in the
“Troubleshooting” section in the back of this manual. If the problem still persists,
contact the Canon Customer Support Center.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS
INSIDE EXCEPT LAMP REPLACEMENT. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
Safety Instructions
THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE
CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT
WITHIN THIS UNIT.
THIS SYMBOL INDICATES THAT THERE ARE IMPORTANT
OPERATING AND MAINTENANCE INSTRUCTIONS FOR THIS
UNIT IN THE OWNER’S MANUAL.
CAUTION
Not for use in a computer room as defined in the Standard for the Protection of
Electronic Computer / Data Processing Equipment, ANSI / NFPA 75.
5
Safety Instructions
Safety Precautions
WARNING:
• THIS APPARATUS MUST BE GROUNDED.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS APPLIANCE TO RAIN OR MOISTURE.
• This projector produces intense light from the projection lens. Do not stare
directly into the lens, otherwise eye damage could result. Be especially careful
that children do not stare directly into the beam.
• Install the projector in a proper position. Otherwise it may result in a fire hazard.
• Allowing the proper amount of space on the top, sides, and rear of the projector
cabinet is critical for proper air circulation and cooling of the unit. The diagrams
shown here indicates the minimum space required. If the projector is to be built
into a compartment or similarly enclosed, these minimum distances must be
maintained.
SIDE and TOP REAR
50 cm (1.6')
50 cm
(1.6')
• Do not cover the ventilation slots on the projector. Heat build-up can reduce the
service life of your projector, and can also be dangerous.
• If the projector is unused for an extended time, unplug the projector from the
power outlet.
• Do not project the same image for a long time.
An afterimage may remain on the LCD panels due to the characteristics of the
panels of the projector.
50 cm
(1.6')
50 cm
(1.6')
CAUTION ON HANGING FROM THE
CEILING
When hanging the projector from the ceiling, clean the air intake vents and top of
the projector periodically with a vacuum cleaner. If you leave the projector unclean
for a long time, the cooling fans can be clogged with dust, and it may cause a
breakdown or a disaster.
DO NOT SET THE PROJECTOR IN GREASY, WET, OR SMOKY CONDITIONS
SUCH AS IN A KITCHEN TO PREVENT A BREAKDOWN OR A DISASTER. IF
THE PROJECTOR COMES IN CONTACT WITH OIL OR CHEMICALS, IT MAY
BECOME DETERIORATED.
6
Safety Instructions
■ READ AND KEEP THIS OWNER’S MANUAL FOR LATER
USE.
All the safety and operating instructions should be read before beginning to operate
the product.
Read all of the instructions given here and retain them for later use. Unplug this
projector from the AC power supply before cleaning. Do not use liquid or aerosol
cleaners on the projector. Use a damp cloth for cleaning.
Follow all warnings and instructions marked on the projector.
For added protection of the projector during a lightning storm, or when it is left
unattended or unused for long periods of time, unplug it from the wall outlet. This
will prevent damage due to lightning and power surges.
Do not expose this unit to rain or use near water... for example, in a wet basement,
near a swimming pool, etc...
Do not use attachments not recommended by the manufacturer as they may result
in hazards.
Safety Instructions
Do not place this projector on an unstable cart, stand, or table. The projector may
fall, causing serious injury to a child or adult, and serious damage to the projector.
Use only with a cart or stand recommended by the manufacturer, or sold with the
projector. Wall or shelf mounting should be carried out in accordance with the
manufacturer’s directions, and should use a mounting kit approved by the
manufacturers.
An appliance and cart combination should be moved with care.
Sudden stops, excessive force, and uneven surfaces may cause
the appliance and cart combination to overturn.
Slots and openings in the rear and front of the cabinet are provided
for ventilation, to insure reliable operation of the equipment and to protect it from
overheating.
The openings should never be covered with cloth or other materials, and the
bottom opening should not be blocked by placing the projector on a bed, sofa, rug,
or other similar surface. This projector should never be placed near or over a
radiator or heat register.
This projector should not be placed in a built-in installation such as a book case
unless proper ventilation is provided.
7
Safety Instructions
Never push objects of any kind into this projector through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a fire or
electric shock. Never spill liquid of any kind onto the projector.
Do not install the projector near the ventilation duct of air-conditioning equipment.
This projector should be operated using only the type of power source indicated on
the marking label. If you are not sure of the type of power supplied, contact the
Canon Customer Support Center or local power company.
Do not overload wall outlets and extension cords as this can result in fire or electric
shock. Do not allow anything to rest on the power cord. Do not locate this projector
where the cord may be damaged by people walking on it.
Do not attempt to service this projector yourself as opening or removing covers
may expose you to dangerous voltages or other hazards. Refer all servicing to
qualified service personnel.
Unplug this projector from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a. When the power cord or plug is damaged or frayed.
b. If liquid has been spilled into the projector.
c. If the projector has been exposed to rain or water.
d. If the projector does not operate normally after following the operating
instructions. Adjust only those controls that are covered in the operating
instructions as improper adjustment of other controls may result in damage and
will often require extensive work by a qualified technician to restore the projector
to normal operating condition.
e. If the projector has been dropped or the cabinet has been damaged.
f. When the projector exhibits a distinct change in performance-this indicates a
need for servicing.
When replacement parts are required, be sure the service technician uses
replacement parts specified by the manufacturer that have the same characteristics
as the original parts. Unauthorized substitutions may result in fire, electric shock, or
injury.
Upon completion of any service or repairs to this projector, ask the service
technician to perform routine safety checks to determine that the projector is in safe
operating condition.
8
Safety Instructions
AC Power Cord Requirement
The AC Power Cord supplied with this projector meets the requirements for use in
the country you purchased it.
AC Power Cord for the United States and Canada:
The AC Power Cord used in the United States and Canada is
listed by the Underwriters Laboratories (UL) and certified by
the Canadian Standard Association (CSA).
The AC Power Cord has a grounding-type AC line plug. This is
a safety feature to ensure the plug fits into the power outlet. Do
not try to tamper with this safety feature. Should you be unable
to insert the plug into the outlet, contact your electrician.
THE SOCKET-OUTLET SHOULD BE INSTALLED NEAR THE EQUIPMENT AND
EASILY ACCESSIBLE.
For the U.S. and Canada, LAMP (S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING
TO LOCAL, MUNICIPAL, STATE, PROVINCIAL, OR FEDERAL LAWS.
For lamp recycling and disposal information please call 1-800-OK-CANON
for the U.S. and Canada.
Ground
Safety Instructions
Only for European Union and EEA (Norway, Iceland and
Liechtenstein)
These symbols indicate that this product is not to be disposed of
with your household waste, according to the WEEE Directive (2012/
19/EU), the Battery Directive (2006/66/EC) and/or national
legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy
metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this
battery or accumulator at a concentration above an applicable
threshold specified in the Battery Directive.
This product should be handed over to a designated collection point,
e.g., on an authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE) and batteries and
accumulators. Improper handling of this type of waste could have a
possible impact on the environment and human health due to
potentially hazardous substances that are generally associated with
EEE. Your cooperation in the correct disposal of this product will
contribute to the effective usage of natural resources.
For more information about the recycling of this product, please
contact your local city office, waste authority, approved scheme or
your household waste disposal service or visit
www.canon-europe.com/weee
, or www.canon-europe.com/battery.
9
Safety Instructions
Federal Communication Commission Notice
Model: 4K500ST
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense. The cable with a ferrite core provided with the
projector must be used with this equipment in order to comply with Class A of the
FCC Rules. Use of a shielded cable is required to comply with Class A of FCC
Rules. Do not make any changes or modifications to the equipment unless
otherwise specified in the instructions. If such changes or modifications should be
made, you could be required to stop operation of the equipment.
Warning:
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
The cable with a ferrite core provided with the projector must be used with this
equipment in order to comply with Class A .
Use of a shielded cable is required to comply with Class A .
10
Safety Instructions
Safety Symbols in this Manual
This section describes the safety symbols used in this manual. Important projector
safety information is identified by the following symbols. Always observe the safety
information by these symbols.
Denotes the risk of death or serious injury from improper
handling if the information is not observed. To ensure safe use,
always observe this information.
Denotes the risk of injury from improper handling if the
information is not observed. To ensure safe use, always observe
this information.
Denotes prohibited actions.
Denotes required actions or information that must be observed.
Safety Instructions
11
Safety Instructions
Precautions for Use
As this section contains important safety-related information, be sure to read the
following carefully beforehand in order to use your projector correctly and safely.
During installation, keep the projector plug easily accessible so that the projector can be
unplugged immediately if necessary, or keep a circuit breaker within reach.
If the following situations occur, turn the power off, remove the power plug from the
power outlet and contact the Canon Customer Support Center. Failure to do so could
cause a fire or result in an electric shock.
• If smoke is emitted
• If an unusual smell or noise is emitted
• If water or other liquid has entered the projector
• If metal or any other foreign material has entered the projector
• If the projector is knocked over or dropped and the cabinet is damaged
Pay attention to the following points for handling the power cord. Failure to do so may
cause a fire, electric shock or personal injury.
• Do not place any objects on the power cord and do not allow it to become
trapped under the projector.
• Do not cover the power cord with a carpet.
• Do not modify or excessively bend, twist, pull, wind, or bundle the power
cord.
• Keep the power cord away from heaters and other sources of heat.
• Do not use a damaged power cord. If the power cord is damaged, purchase
a replacement from your dealer.
• The power cord included with this projector is for use exclusively with this
product. Do not use this cord for other products.
• Be sure to connect the ground wire of the power cord to ground.
• Be sure to connect the ground wire before connecting the power plug to the
outlet. Also when you disconnect the ground wire, be sure to unplug the
power plug from the outlet beforehand.
12
Safety Instructions
Pay attention to the following points regarding the power source, power plug and
handling of the connector. Failure to do so may cause a fire, electric shock or personal
injury.
•
Do not use any power source with a voltage other than the voltage indicated
(AC 100–240 V).
• Do not pull the power cord and be sure to hold the power plug or connector
when removing. Incorrect handling may damage the power cord.
• Do not insert any metal objects into the contact parts of the power plug or
connector.
• Do not remove the power plug or connector with wet hands.
• Insert the power plug and connector securely up to the base. Additionally, do
not use a damaged power plug or an outlet that is loose.
• When using an extension cord, do not exceed the cord’s rated capacity.
• Periodically inspect the power plug and outlet and remove any dust or dirt
from between the plug and the outlet.
Safety Instructions
Installation and Handling Precautions
Pay attention to the following points regarding installation and handling of the projector.
Failure to do so may cause a fire, electric shock or personal injury.
• Do not use the projector where it might get wet, such as outdoors or by
bathtubs or showers.
• Do not place containers containing a liquid on top of the projector.
• Do not touch the projector itself, the power cord, or the cable if lightening
strikes.
• Do not move the projector until you have switched off the power, removed
the power plug from the power outlet and unplugged any other cables.
• Unplug the projector before cleaning or maintenance.
13
Safety Instructions
Pay attention to the following points regarding installation and handling of the projector.
Failure to do so may cause a fire, electric shock or personal injury.
• Do not remove the cabinet from the projector or disassemble it. The interior
of the projector contains high-voltage components as well as parts that are
hot. If inspection, maintenance or repair is required, contact the Canon
Customer Support Center.
• Do not disassemble or modify the projector (including consumable parts) or
the remote control.
• Do not look directly into the exhaust vents during use.
• Do not insert any object into vents in the projector, such as the air intake vent
or exhaust vents.
• Do not place a pressurized can in front of the exhaust vents. The pressure of
the contents of the can may increase due to heat from the exhaust vents and
this could result in an explosion.
• When cleaning off dust or dirt from the projector lens etc., do not use any
kind of spray that is flammable. As the temperature of the lamp inside the
projector is high, it could ignite, causing a fire.
• As strong light beams are emitted while the projector is in use, do not look
directly into the projector lens. Doing so could cause an eye injury. Pay
particular attention to prevent small children from doing so.
• When setting the projector on a high surface for projection, be sure the
surface is flat and stable.
• For ceiling mounting precautions, refer to the installation manual included
with the ceiling mount (sold separately).
Precautions on the Lamp
This projector uses a high-pressure mercury lamp, which must be handled
carefully and correctly as described below.
The mercury lamp has the following characteristics.
• The lamp will gradually become darker over time.
• Impact, abrasion, or use of worn-out lamps may cause lamps to rupture
(accompanied by a loud noise) or burn out.
• Lamps are more likely to rupture after the lamp replacement message is
displayed (see “Replacing the Lamp” (P163)). Replace the lamp with a new
one as soon as possible.
• Useful life of lamps varies widely from lamp to lamp and depending on the
environment of use. Some lamps may fail or rupture soon after they are first
used.
• Be prepared by keeping a spare lamp.
14
Safety Instructions
Note the following precautions during lamp replacement or when a lamp has ruptured.
Failure to do so could result in an electric shock or personal injury.
• Before replacing the lamp, always unplug the projector and wait at least an
hour.
• Ruptured lamps may scatter shards of glass inside the projector. Contact the
Canon Customer Support Center for cleaning and inspection of the projector
interior and lamp replacement.
Precautions when replacing lamps that stop working
• If illumination suddenly stops, either when you turn the projector on or after it
has been on for a while, the lamp may have ruptured. In this case, never
attempt to replace the lamp by yourself. Always request service from the
Canon Customer Support Center.
• With ceiling-mounted projectors, the lamp may fall out when you open the
lamp cover, or during replacement. During replacement, stand to the side of
the lamp cover, not directly under it.
• If the lamp ruptures, dust and gas (containing mercury vapor) may come out
of the exhaust vents. If this happens, immediately open the windows and
doors to provide ventilation to the room.
• If you accidentally inhale gas from the lamp or get any pieces in your eyes or
mouth, consult a doctor immediately.
Safety Instructions
Precautions for the Batteries of the Remote Control
Pay attention to the following points regarding handling of batteries. Failing to do so
could result in a fire or personal injury.
•
Do not heat, short circuit or disassemble the batteries, or place them in a fire.
• Do not attempt to recharge the batteries that are included with the remote
control.
• Remove the batteries when they are flat or when the remote control will not
be used for a long period of time.
• When replacing the batteries, replace both at the same time. Also, do not
use two batteries of a different type at the same time.
• Insert the batteries with the + and - terminals in the correct directions.
• If any liquid from inside the batteries leaks out and contacts your skin, be
sure to wash the liquid off thoroughly.
15
Safety Instructions
Pay attention to the following points regarding installation and handling of the projector.
• If the projector will not be used for a long period of time, be sure to remove
the power plug from the power outlet to ensure safety. Failure to do so
presents a risk of fire if dust accumulates on the plug or outlet.
• Parts of the cabinet around and above the exhaust vents may become hot
during projection. Touching these areas during operation could cause burns
to the hands. Pay particular attention in preventing young children from
touching these parts. Additionally, do not place any metal objects around or
above the exhaust vents. Due to the heat from the projector, doing so could
cause an accident or personal injury.
• Do not place the projector where it may be exposed to oily smoke or steam,
such as near kitchen counters or humidifiers. Doing so may cause fire or
electric shock.
• Do not place any heavy objects on top of the projector or sit / stand on it. Pay
particular attention to prevent small children from doing so. The projector
may be knocked over and this could result in damage or a personal injury.
• Do not place the projector on an unstable or slanted surface. Doing so may
cause the projector to fall or be knocked over and could result in a personal
injury.
• Do not place any objects in front of the lens during projection. Doing so could
cause a fire.
• Presenters in front of the projector should stand where the light does not
seem too bright, and where their shadow does not fall on the screen.
When handling the lamp, pay attention to the following points.
• Be sure not to handle the lamp immediately after it has been used. Be sure
to switch off the power and wait for approximately 1 hour for the lamp and
the projector to cool down sufficiently. Failure to do so could result in a burn
or personal injury due to heat from the lamp or projector.
16
For Safe Use
Pay attention to the following points when carrying or transporting the projector.
• This projector is a precision instrument. Do not knock it over or subject it to
impacts. Doing so may cause a malfunction.
• Do not reuse any packaging or shock-absorbent materials that were
supplied with the projector at the time of purchase for transporting or
shipping the projector. Protection of the projector cannot be guaranteed if
used packaging or shock-absorbent materials are reused. Fragments from
shock-absorbent material may also enter the interior of the projector which
could cause a malfunction.
• Disconnect the cables connected to the projector. Carrying the projector
while the cables are attached may cause an accident.
• Retract the adjustable feet before moving the projector. Leaving the feet
extended may cause damage.
Pay attention to the following points when installing or using the projector.
• Do not touch the lens with bare hands. Doing so may result in deterioration
of image quality.
• If the projector is abruptly taken from a cool to a warm location,
condensation may form on the lens or mirrors, which may cause a blurred
image. Wait until the condensation has evaporated for the image projected
to return to normal.
• Do not install the projector in a location where the temperature is high or low.
Doing so may cause a malfunction. For guidelines on operating
temperatures, see “Product Specifications”.
• Do not place any objects on top of the projector that may change shape or
color due to heat.
• Projector settings must be adjusted when using the projector at high
altitudes or in upward or downward projection. Failure to adjust the settings
may shorten the lamp life or damage the lamp. For details, contact the
Canon Customer Support Center.
• Do not install the projector near high-voltage electrical power lines or an
electrical power source.
• Do not use the projector on a soft surface such as carpet or sponge mat, etc.
Doing so could cause heat to build up inside the projector and this could
result in a malfunction.
• Do not block the air intake or exhaust vents of the cooling fan. If the air
intake or exhaust vent is blocked, heat cannot be released from inside the
projector, which may shorten the useful life of the lamp or cause malfunction.
• Installing the projector in the wrong direction may cause a malfunction or
accident. Do not install the projector with one side raised, or with the
projector tilted toward the left or right.
• Install the projector with sufficient space between air intakes and exhaust
vents and walls. Failure to do so could cause a malfunction.
• Do not install the projector in a location that is damp, or where there is a lot
of dust, oily smoke or tobacco smoke. Doing so could cause contamination
of optical components such as the lens and the mirror and may result in
deterioration of image quality.
For Safe Use
17
Before Installation
Precautions When Carrying/Shipping the Projector
Prepare the projector as described below before carrying it.
• Disconnect the cables connected to the projector. Carrying the
projector with the cables attached may cause an accident.
• Retract the adjustable feet before moving the projector. Leaving
the feet extended may cause damage.
• Do not carry or move the projector alone. Have at least one
assistant.
Precautions for Installation
Be sure to read “Safety Instructions” and “For Safe Use” (P5 – P17). Also
take the following precautions during installation.
• Do not strike the projector or
subject it to impact. Doing so may
cause a malfunction.
• Do not install the projector so that it
is inclined or standing vertically. The
projector may be damaged if it tips
over.
• Do not block the air intake or
exhaust vents of the cooling fan.
Blocking the vents may trap heat inside the projector, which
may shorten the useful life of the lamp or damage the projector.
Air intake vent
Exhaust vent
■ Do Not Use in the Following Environments
• Locations with excessive humidity, dust, oily smoke or tobacco smoke
Adhesion to the lens, mirrors or other optical parts may reduce image quality.
• Near high-voltage power lines or sources of electrical power
This may cause malfunction.
• On soft surfaces such as carpets or cushioned mats
Heat may build up inside the projector and damage it.
• Locations with excessive temperature or humidity
This may damage the projector. Acceptable ranges for operating and storage
temperature and humidity are as follows.
Operating temperature Operating humidity Storage temperature
0°C (32°F) – 40°C (104°F)
Up to 85%
18
-20°C (-4°F) – 60°C (140°F)
Before Installation
■ Do Not Touch the Lens with Bare Hands
Do not touch the lens with bare hands. Doing so may adversely affect picture
quality.
■ Allow a 30 Min. Warm Up before Focus Adjustment (P67), if Possible
The focus position may not stabilize immediately after startup, due to lamp heat.
When adjusting focus, it is also helpful to use the test pattern (10) (P107, P168).
■ Install at a Sufficient Distance from Walls and Other Obstructions
Before Installation
If the air intake or exhaust vent
is blocked, heat will accumulate
inside the projector, possibly
resulting in a shortened
projector lifetime or a
malfunction. Do not install in a
closet, on a bookshelf, or in
other narrow spaces with poor
ventilation. Install in a wellventilated location. (Ensure a minimum clearance of 50 cm (1.6 ft.)
above, on both sides, and behind the projector, as shown below.)
50 cm
(1.6')
Air intake vent
50 cm (1.6')
50 cm
(1.6')
Exhaust vent
50 cm
(1.6')
■ Be Careful of Condensation
If the temperature of the room rises suddenly, moisture in the air may condense on
the projector lens and mirror, causing the image to become blurred. Wait until the
condensation has evaporated for the image projected to return to normal.
■ At Altitudes above 2,300 m (7,545.8'), Adjust the Settings
Projector settings must be adjusted when using the projector at altitudes of 2,300 m
(7,545.8') or higher. Specifically, refer to instructions for [High altitude] (P102) in the
[Install settings] menu.
19
Before Installation
■ When Using Mounted on the Ceiling
When the projector is used mounted on the
ceiling or installed in a high location, it is
necessary to periodically clean the air
intake and exhaust vents, and the area
around the air filter. Dust that accumulates
in intake or exhaust vents may impair
ventilation, raising the temperature inside
and posing a risk of damage or fire. Use a
vacuum cleaner or similar means to
remove dust from the intake vent and
exhaust vent.
20
■ Install Facing in the Correct Direction
Before Installation
10° 10°
Upward
projection:
Inclination of the
projector should
be no more than
10° from the
vertical axis.*
2
• The projector can be installed facing any direction*1, as shown
below. However, projection upward or downward may shorten the
useful life of the lamp. [Install settings] of the projector must also
be adjusted. Specifically, for upward or downward projection, refer
to instructions for [Vertical projection] (P102) in the [Install
settings] menu.
• Do not attempt to install the projector for upward or downward
projection by yourself. Always request installation by a qualified
technician or the Canon Customer Support Center.
10° 10°
Downward
projection:
Inclination of the
projector should
be no more than
10° from the
vertical axis.
2
*
Before Installation
10°
10°
If installing the projector
on the floor or hanging
from the ceiling, the left /
right inclination of the
projector should be no
more than 10°.*
2
Do not use the
projector standing
on its side.
2
*
*1 No optional accessories are available for installing the projector in
ways other than ceiling installation (P37, P188).
*2 Failure to do so may damage the lamp.
21
Before Installation
• When installing the projector facing upward or downward, specify which way the
projector is facing in [Install settings] > [Professional settings] > [Vertical projection].
(P102)
• When mounting the projector on the ceiling, it is more convenient to install the projector
right-side up, with the adjustable feet facing down.
Copyright Notice
Please note that enlarging or reducing the size of an image for commercial
purposes or public presentation may infringe on the legally protected copyright
or the copyright holder of the original material.
Ensure Network Security
Take measures to ensure network security. Note that Canon is not liable in any
way for direct or indirect loss from network security incidents, such as
unauthorized access.
Examples of Security Measures
• Use in an intranet environment.
• Assign a private IP address.
• Use behind a firewall.
• Change passwords regularly.
About Trademarks
• Ethernet is a registered trademark of Xerox Corporation.
• Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and
Windows 8.1 are registered trademarks or trademarks of Microsoft
Corporation in the United States and / or other countries.
• Mac, Mac OS and Macintosh are trademarks of Apple Inc., registered in the
United States and / or other countries.
• HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing, LLC.
• PJLink is a registered trademark of JBMIA and pending trademark in some
countries.
• PJLink is a registered trademark, or an application has been submitted for
trademark, in Japan, the United States and / or other countries or regions.
• AMX is a trademark of AMX Corporation.
• Crestron®, Crestron RoomView®, and Crestron Connected™ are registered
trademarks of Crestron Electronics, Inc.
• All other trademarks are the property of their respective owners.
22
Open Source Software
The product contains Open Source Software modules. For details, see
“ThirdPartySoftware.pdf” (Third-Party Software License) in the
OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each
module’s license conditions are also available in the same folder.
■ Software under the GNU General Public License Version 2
Contained programs are free software; you can redistribute them and/or modify
them under the terms of the GNU General Public License attached to each copy of
the program.
Each program is distributed in the hope that it will be useful, but WITHOUT ANY
WARRANTY; without even the implied warranty of MERCHANTABILITY or
FITNESS FOR A PARTICULAR PURPOSE. Please see “NO WARRANTY” and
“NO SUPPORT” stated below. For more detail, please see full text of the GNU
General Public License.
NO WARRANTY
BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO
WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM
“AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM
IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME
THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
Open Source Software
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN
WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY
MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE
LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS
OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED
BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NO SUPPORT
Canon Inc., and all its subsidiaries or its dealers do not make any support service
regarding the source code. Canon Inc., and all its subsidiaries or its dealers shall
not respond to any questions or enquiries, from you or any other customers,
regarding the source code.
23
Before Use
Included Accessories
Before use, make sure the following items are included in the package.
• Remote control • Batteries for the remote control
(AA size x2)
(part No.: RS-RC05)
Optional remote controls are also
available (RS-RC04). However, some
buttons are not supported with this
projector. The RS-RC05 can also be
used as a wired remote. (P33)
• Power cord
(1.8 m / 5.9')
For the U.S.A.
and Canada
• Important Information
• Warranty Card
For Continental
Europe
• Lens cap
• User’s Manual (CD-ROM)
■ Always remove the lens cap before projection.
24
Part Names
Projector
Before Use
■ Front Side
Terminals and connectors (P29)
Power cord
connector (P59)
Anti-theft lock hole
An anti-theft wire
cable (not included)
can be connected.
Side control (P26)
Infrared remote receiver (P33)
■ Rear Side
Before Use
LED indicators (P27)
Projection lens
Air intake vent
Air filter (P161)
Do not block the air intake.
Doing so may cause a
malfunction.
Adjustable feet (P36)
Air intake vent
Do not block the air intake.
Doing so may cause a
malfunction.
Exhaust vent
Do not block the air exhaust.
Doing so may cause a
malfunction.
Lamp cover (P165)
Infrared remote receiver (P33)
Security bar
A wire or cable can be attached to deter theft.
25
Before Use
Side Control
(1)
(2)
(3)
(4)
(6)
(5)
(7)
(1) POWER button (P60, P79)
Turns the projector on or off.
(2) INPUT button (P63)
Switches the input signal.
(3) LENS button (P67)
Each time the button is pressed,
the adjustment window changes,
from focus (P67) to zoom (image
size) (P68) to lens shift (image
position) (P70).
To adjust the image, use the [ ] /
[ ] or [ ] / [ ] buttons.
After the focus adjustment window,
the marginal focus adjustment
window is also displayed for
adjusting focus of image edges
(P157), depending on the [Marginal
focus] setting (P102).
(4) KEYSTONE button (P73)
Corrects keystone distortion.
(5) Pointer / VOL buttons (P85)
Up, down, left, or right in menu
navigation or other operations.
Adjust the sound volume.
[ ] VOL– button: Decreases the
volume.
[ ] VOL+ button: Increases the
volume.
(6) OK button (P86)
Determines the item selected from
the menu.
(7) MENU button (P84)
Displays a menu on the screen.
26
Before Use
LED Indicators
The projector status is shown by the LED indicators (off / lit / flashing).
• POWER (green) : Lights up or flashes under normal conditions when the
power is on.
• STAND BY (red) : Lights up or flashes during standby or when the projector
is shutting down.
• WARNING (red) : Lights up or flashes when an error occurs.
• LAMP (orange) : Lights up or flashes when a problem occurs with the lamp
or lamp cover.
• TEMP (red) : Lights up or flashes when the internal temperature is
high.
Before Use
27
Before Use
■ LED Indicator Displays
The LED indicators flash or illuminate to indicate the operating status of the
projector.
For details on warnings, see “LED Indicator Details” (P180).
Legend: Example of when the POWER indicator is on; : Off : Lit : Flashing
LED indicator
POWER
(green)
STAND BY
(red)
WARNI NG
(red)
LAMP
(orange)
TEMP
(red)
A projector is not plugged in.
In standby mode.
Resuming operation (projection) after
standby (flashes once).
Cooling down while entering standby
or power management mode from
power on.
Power is on. (Projecting.)
In power management mode, with the
lamp off.
The time for replacing the lamp is
near. (In standby mode.)
The time for replacing the lamp is
near. (During projection)
Internal temperature is high. (In
standby mode.)
Internal temperature is high. (During
projection)
A lamp error has occurred.
Operating status
A temperature error has occurred.
The lamp cover is open.
• An air filter error has occurred
(flashes 3 times).
• A fan error has occurred (flashes
4times).
• A power error has occurred (flashes
5 times).
• A flashing LAMP indicator means that it is almost time to replace
the lamp. Prepare a replacement lamp.
• Lamps that are still used after the timing for lamp replacement are
more likely to rupture. Replace the lamp with a new one as soon
as possible.
28
Input Terminal
Before Use
(1)
(3) (4)
(6) (7) (8)(5)
(1) Digital PC / DVI-D terminal (DVI-D) (P53)
Connects the external monitor output from a computer.
Receives digital PC signal (Digital PC).
(2) HDMI terminal (HDMI) (P53, P54)
Receives digital video signals (HDMI).
Carries both video and audio signals across a single cable.
(3) Service port (CONTROL) (P177)
Used for executing user commands (P178 – P179).
(4) LAN port (P122)
Connects the LAN cable (shielded twisted pair).
Used to connect the projector to a network.
(5) USB port (P119)
Connects a USB flash drive. Used for firmware updates.
(2)
Before Use
(6) AUDIO IN terminal (AUDIO IN) (P53, P54)
Receives audio input. Audio supplied to this terminal is played through the
internal speaker when you select [Audio in] as the source audio terminal for
the selected source video.
(7) AUDIO OUT terminal (AUDIO OUT) (P53, P54)
Outputs the audio to external AV equipment. This outputs the audio signal that
corresponds to the projected image signal.
(8) Terminal for wired remote control (REMOTE) (P33)
This terminal is used to connect the remote control using a cable.
29
Before Use
Remote Control
The remote control allows you to operate all functions of the projector.
(4) OK button (P86)
(11)
Determines the item selected from the
menu.
(1)
(12)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(1) POWER button (P60, P79)
Turns the projector on or off.
(2) ASPECT button (P72, P88)
Changes the aspect ratio mode.
(3) Pointer buttons (P85)
Selects the upper, lower, left or right
item in the menu. Also used to assign a
channel to the remote control.
(5) ZOOM button (P68)
Adjusts the image size.
[ ] / [ ] buttons:
Increase the image size.
[ ] / [ ] buttons:
Decrease the image size.
(6) FOCUS button (P67)
Adjusts focusing.
[ ] / [ ] buttons:
Moves the focus position further away.
[ ] / [ ] buttons:
Moves the focus position nearer.
By pressing the FOCUS button twice,
you can also adjust the focus at image
edges (P157), depending on the
[Marginal focus] setting (P102).
(7) TEST PATTERN button (P107)
Displays the test pattern.
(8) D.ZOOM button
Not used with this product.
(9) Ch button (P113)
Changes the remote control channel
when the remote control is used via the
infrared transmitter.
(10) IMAGE button (P76)
Switches the image mode (image
quality).
(11) AUTO PC button
Not used with this product.
(12) INPUT button (P63)
Switches the input signal.
30
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