Canon iPF8300 Basic Guide

Large-Format Printers

Printer Operations

This Basic Guide includes three booklets. Read this manual ﬁ rst.

Basic Guide

Printer Operations

Safety Precautions ........................................2

Types of Manuals .............................................5

Documentation Conventions ............................6

Parts .................................................................8

Attaching the Roll Holder to Rolls ...................12

Loading Rolls in the Printer ............................14

Removing the Roll from the Printer ................18

Loading Sheets in the Printer .........................20

Removing Sheets ...........................................22

Consumables..................................................23

Replacing Ink Tanks .......................................24

Replacing the Maintenance Cartridge ............30

Replacing the Printhead .................................36

Menu Map.......................................................42

Troubleshooting

Troubleshooting ................................................2

If Roll Paper Jams ..........................................20

If a Sheet Jams...............................................22

If Paper is Soiled ............................................24

If Printing is Faint ............................................26

If Vertical Lines are Warped or Colors are

Misaligned ..................................................27

If Banding Occurs ...........................................29

If Line Length Does Not Match .......................31

Error Messages ..............................................33

Printer Relocation

Preparing to Transfer the Printer ......................2

Reinstalling the Printer .....................................8

Printer Driver Installation

Installing the Printer Driver (Windows) ...........12

Installing the Printer Driver (Mac OS X) .........14

Convenient Printer Driver Features ................16

Read this manual before attempting to operate the printer. Keep this manual in a handy location for future referencing.

ENG

Safety Precautions

Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a ﬁ re or electrical shocks.

Warning

█ Printer Location

Do not set up the printer in any location exposed to alcohol, thinner, or other volatile liquids. If these

• substances come into contact with electrical components inside the printer, there is a risk of ﬁ re or electrical shock.

█ Power Supply

Never handle the power cable with wet hands. Doing so may cause electrical shock.•

Insert the power cable securely and completely into the power source. If the power cable is not

• inserted completely, this could cause a ﬁ re or electrical shock.

Do not use any power cable other than the one provided. This could cause a ﬁ re or electrical shock.

• Never use the power cable with any other electrical device.

Never cut the power cable or attempt to modify it, and never stretch it or bend it forcefully. Never place

• a heavy object on the power cable. Damaged sections of the power cable could cause a short circuit and may cause a ﬁ re or electrical shock.

Never connect the power cable to a power strip or any power source shared by other electrical

• devices. This could cause a ﬁ re or electrical shock.

Never knot the power cable or wrap it around itself. This could cause a ﬁ re or electrical shock.•

Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on

• the plug and the area around the power outlet. Leaving the power cable plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and humidity, could cause the insulation material to deteriorate and lead to a ﬁ re.

█ In an Emergency

If the printer emits smoke or strange odors, continuing to use the printer may cause a ﬁ re or electrical

• shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact the nearest service center.

█ Cleaning the Printer

For cleaning, use a cloth dampened in water. Never use ﬂ ammable solvents such as alcohol,

• benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of ﬁ re or electrical shock.

█ Pacemakers

This printer generates a low-level magnetic ﬁ eld. Anyone wearing a pacemaker who experiences

• discomfort while working around the printer should leave the area. Consult a physician before continuing to work around the printer.

Caution

█ Printer Location

Never install the printer on an unstable or vibrating surface. If it falls over, this could cause personal

• injury.

Never set up the printer in a location that is exposed to high humidity or large amounts of dust, or

• exposed to direct sunlight, high temperature, or open ﬂ ame. This could cause a ﬁ re or electrical shock. Use the printer location in an environment where temperature and humidity are within the ranges of 15°C to 30°C (59°F to 86°F) and 10 to 80% RH (with no condensation).

Never place the printer on a heavy wool or shag carpet. The ﬁ bers may enter the printer and cause a

• ﬁ re.

Keep the area around the power outlet clear of items so that you can disconnect the power cable

• immediately if the printer starts operating abnormally. In the event of a printer malfunction, remove the power cable from the outlet as soon as possible to prevent ﬁ re and electrical shocks.

Do not install the printer near sources of strong electromagnetic ﬁ elds, whether equipment that

• generates such ﬁ elds or places where such ﬁ elds occur. This could damage the printer or cause malfunction.

█ Moving the Printer

The weights of main printer units are as follows:• iPF8300: Approx. 111 kg (244.7 lb) Moving the printer requires at least six people, holding it on both sides. Be careful to avoid back strain

• and other injuries.

When moving the printer, ﬁ rmly grasp the Carrying Handles under each side. The printer may be

• unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.

Safety Precautions

█ Power Supply

Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable

• could damage the cable and lead to a ﬁ re or electrical shock.

Never use an extension cord. This could cause a ﬁ re or electrical shock.•

Never use any power source other than 100–120 / 220–240 V AC. This could cause a ﬁ re or electrical

• shock. The printer operating conditions are described below. Use the printer under the following conditions. Power supply voltage: 100–120 / 220–240 V AC

Power supply frequency: 50 / 60 Hz

█ Cleaning the Printer

Always disconnect the power cable from the outlet before cleaning the printer. If the printer is switched

• on accidentally, moving parts inside the printer may cause personal injuries.

█ Printhead , Ink Tanks, and Maintenance Cartridge

Always store consumables in a safe location out of the reach of small children. If a child licks or

• ingests ink accidentally, seek medical assistance immediately. If ink accidentally gets in your eyes, immediately rinse with water.•

If ink gets on your skin, immediately clean it off with soap and water. If irritation persists in your eyes or on your skin, contact a physician immediately.

Avoid dropping or shaking printheads, ink tanks, and maintenance cartridges. Spilled ink can stain

• clothing and the work area.

Never touch the electrical contacts of the Printhead after printing. The contacts become extremely hot

• and can cause minor burns.

Safety Precautions

█ Other

•

Never disassemble the printer or attempt repairs. There are high voltage parts inside the printer that can cause a ﬁ re or electrical shock.

Never use ﬂ ammable sprays around the printer. The gas of ﬂ ammable sprays can cause a ﬁ re or electrical shock, if it contacts high voltage points inside the printer.

Never insert your hand into the printer while it is printing. Moving parts inside the printer can cause injuries.

Never place anything on the printer such as small metal objects (paper clips, staples), liquids, any type of liquid container that contains ﬂ ammable liquids (alcohol, benzene, etc.). If such objects fall into the printer, this could cause a ﬁ re or electrical shock.

After removing the Cutter Unit , never touch the cutting edge (a). This could cause personal injury.•

To prevent a ﬁ re hazard or dangerous electric shock, if a foreign object falls into or a liquid spills into the printer, press the Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then call for service. If you continue to use the printer, this could cause a ﬁ re or electrical shock.

Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable connector matches the connection point on the printer.

During printing, turn on the ventilation system in the room.•

We recommend ensuring ample space for installation.•

Trademarks

Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. Microsoft and Windows are trademarks of Microsoft Corporation, registered in the U.S. and other countries. Macintosh is trademark of Apple Inc., registered in the U.S. and other countries. Other company and product names in this guide are trademarks or registered trademarks of their respective owners.

Legal Notice

It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law. Reproduction of such items may be subject to criminal prosecution. It is illegal to reproduce legal certiﬁ cates, licenses, travel tickets, and certain public and private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution. Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Types of Manuals

Types of manuals

Title Details

Setup Guide

Basic Guide 1 (this manual)

Printer Operations

Basic Guide 2

Troubleshooting

Basic Guide 3

Printer Relocation / Printer Driver Installation

User Manual

(electronic manual)

Paper Reference Guide

(electronic manual)

Accessing the electronic manuals

The electronic manuals are accessible from imagePROGRAF Support Information. Besides the electronic manuals, you can also access the imagePROGRAF website from imagePROGRAF

Support Information.

Instructions for unpacking and setting up the printer, and for installing the printer driver

Descriptions of basic printer operations

Troubleshooting tips

Instructions for preparing to relocate the printer and for software installation

Detailed instructions for using the printer

Information on paper you can use with the printer

User Manual •

The User Manual gives detailed operating instructions for the printer, as well as troubleshooting tips in case of printing issues.

Paper Reference Guide •

The Paper Reference Guide identiﬁ es the types of paper you can use with the printer and gives speciﬁ cations.

Stay Informed•

Provides access to the imagePROGRAF website, where you can ﬁ nd news on a variety of printing topics and tips on getting the most from your printer.

Access imagePROGRAF Support Information as follows.

Windows

Double-click the iPFxxxx Support desktop icon. (xxxx indicates the printer model.)

Mac OS X

Click the iPF Support icon in the Dock.

Documentation Conventions

Symbols

The following symbols are used in this document to indicate safety information and explanations of restrictions or precautions in use.

Caution Indicates caution items for which operating error poses a risk of injury or damage

Important Indicates important information that must be followed when using the printer. Be

MEMO Indicates helpful reference information and supplemental information on particular

to equipment or property. To ensure safe use, always follow these precautions.

sure to read this information to prevent printer damage or operating errors.

topics.

Cross-reference

Additional sources of information are identiﬁ ed as follows in the documentation.

In the Basic Guides:

(Guide number and section title)

In the User Manual:

(→ , Section title), (→ , Section title), (→ , Section title)

(→"Section title," User Manual)

Text conventions and illustrations

Button names and user interface elements

Key and button names on the control panel and user interface elements in software (such as menus and buttons) are indicated as follows in this document.

Control panel buttons Example: Press the OK button.

Control panel messages Example: Head Cleaning is displayed.

Software interface items Example: Click OK . (menus and buttons)

Keyboard keys Example: Press the Tab key.

Part names

Names of printer parts are indicated as follows in this document.

Printer part names Example: Open the Top Cover .

Figures and software screens

Screens depicted in this document for the printer driver or other software may look different from the

• actual screens because of subsequent updates.

Windows XP screens are used in explanations of Windows operations.•

FCC Regulations (U.S.A)

Canon Large Format Printer iPF8300

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modiﬁ cations to the equipment unless otherwise speciﬁ ed in the manual. If such changes or modiﬁ cations should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Tel No. 516-328-5600

For CA, USA Only

Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail.

Parts

Names and functions of printer parts are as follows.

Front

Top Cover

Cutter Groove

Ejection Guide

Roll Holder Slot

Roll Holder

Ejection Support

Output Stacker

Paper Feed Slot

Holder Stopper

Ink Tank Cover

Release Lever

Maintenance Cartridge

Carrying Handles

Maintenance Cartridge Cover

Stand

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OperationName

Open this cover to install the Printhead , load paper, and remove any jammed paper from inside the printer as needed.

Paper is cut (using the cutter or manually with scissors) over this groove.

Guides printed documents as they are ejected. Raise the guide when loading a roll.

Slide the Roll Holder into this slot.

Load the roll on this holder.

Prevents printed documents from winding around the Roll Holder or being drawn into the Paper Feed Slot .

A cloth tray that catches ejected documents.

When loading a roll, insert the edge of the roll paper here.

Secure rolls on the Roll Holder with this part.

Open this cover to replace an Ink Tank .

Use this panel to operate the printer and check the printer status. Control Panel

Releases the Paper Retainer . Lift this lever toward the front of the printer when loading paper.

Absorbs ink used for maintenance purposes such as head cleaning. (Replace the cartridge when it is full.)

When carrying the printer, have four people hold it by these handles under both sides.

Open this cover to replace the Maintenance Cartridge .

A stand that holds the printer. Equipped with casters to facilitate moving it.

Top Cover (Inside)

Parts

Top Cover Roller

Paper Alignment Line

Carriage

Carriage Shaft

Paper Retainer

Platen

Borderless Printing Ink Grooves

Cleaning Brush

Fixed Blade

Linear Scale

Switch

OperationName

Prevents paper from rising when ejected.

Align paper with this line when loading it.

Moves the Printhead . The carriage serves a key role in printing.

The Carriage slides along this shaft.

Important in supplying the paper. This retainer holds paper as it is fed.

The Printhead moves across the platen to print. Vacuum holes on the platen hold paper in place.

For catching ink outside the edges of paper during borderless printing.

When cleaning inside the printer under the Top Cover , use this brush to sweep away paper dust on the Platen . Also use the brush to move the blue Switch on the Platen .

The Cutter Unit passes over this rail to cut paper.

The linear scale serves a key role in detecting the Carriage position. Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams.

Set the switch to the side opposite ● if the edges of printed images are blurred. Set the switch to the ● side before borderless printing.

Do not touch the Carriage Shaft (d) or Linear Scale (j). Touching these parts may damage them.•

Parts

Control Panel

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Name

Display Screen

Data Lamp (green)

Message lamp (orange)

Menu button

Stop button

Power button (green)

Navigate button

► button

▲ button

▼ button

OK button

◄ button

Back button

Cut button

Feed button

Load button

Roll Media lamp (green)

Cut Sheet lamp (green)

Operation

Shows the printer menu, as well as the printer status and messages.

Indicates the status of print jobs or the printer firmware.

Lit or flashes when messages are displayed. When the lamp is off, the printer is operating normally or turned off.

Displays the Tab Selection screen . (→

Cancels print jobs in progress and ends the ink drying period.

Turns the printer on and off. The power button is lit when the printer is on or in Sleep mode.

Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations.

Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.

Press this button when viewing menus to display the previous menu item or setting value.

Press this button when viewing menus to display the next menu item or setting value.

Press this button on the Tab Selection screen to display the menu of the tab shown. Pressing this button in menu items of each tab for which is displayed at left will move

to the lower level of the menu item, enabling you to execute menu commands or set menu values.

Also press this button if the Display Screen indicates to press the OK button.

Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.

Displays the screen before the current screen.

Pressing this button when rolls are loaded cuts the paper.

Pressing this button when rolls are loaded enables you to reposition the paper.

Press this button when loading or replacing paper. (→

, Loading Rolls in the Printer), (→ , Loading Sheets in the Printer)

Lit when rolls are selected as the paper source.

Lit when sheets are selected as the paper source.

, Menu Map)

To recover from Sleep mode, any button can be pressed except the Power button.•

Menu operations

Navigate and perform menu operations on the control panel as follows.

After the printer starts up, the Tab Selection screen is shown on the Display Screen . Information is organized in four tabs, and you can press control panel buttons to access menus and set or execute items for each tab.

, Menu Map)

(→

Parts

Ready OK: Paper Menu

Plain Paper ISO A2 Roll

( Paper tab )

( Ink tab )

( Job tab )

( Settings/Adj. tab )

•••••••••

•••••••••••

••••••••••

•••

A tab indicating status and showing menus related to paper.

A tab indicating status and showing menus related to ink.

A tab indicating status and showing menus related to print jobs.

A tab indicating status and showing menus related to settings and adjustment.

Accessing tab menus•

To select tabs, press ◄ or ► on the Tab Selection screen , and then press the OK button. Tab menus are now displayed.

To select a menu, press ▲ or ▼ , and then press the OK button. The menu is selected, and menu items are now displayed.

To access lower-level menus for menus labeled with

at left,

select the menu and press the OK button.

Specifying menu items•

Press ▲ or ▼ to select desired settings, and then press the OK button.

The check box at left is selected, and the setting is conﬁ rmed. After two seconds, the display reverts to the upper-level menu.

Ready OK: Paper Menu

Plain Paper ISO A2 Roll

buttonOK

Paper Menu 㪈㪆㪉

Load Paper

Eject Paper Chg. Paper Type Chg. Paper Size ManageRemainRoll

Back button

㪈㪆㪉

Back button

Paper Menu

buttonOK

Roll Paper

Cut Sheet

Specifying numerical values•

Follow these steps to enter numbers. In this example, network settings items are entered.

For numerical input, press ◄ or ► to move the cursor (shown as an underscore) to other ﬁ elds.

Press the ▲ or ▼ button to enter the value.

3. Repeat steps 1 and 2, and when the settings are complete,

press the OK button.

Executing menu commands•

Press ▲ or ▼ to select the action to execute, and then press the OK button. The menu command is now executed.

Attaching the Roll Holder to Rolls

Attach the roll holder to rolls as follows.

When printing on rolls, attach the Roll Holder to the roll.

Rolls have a two- or three-inch paper core. Use the correct attachment for the paper core. The printer comes equipped with the 2-Inch Paper Core Attachment installed.

Items to Prepare

Set the roll on a table or other ﬂ at surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may

• cause injury.

When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recommend

• wearing clean cloth gloves when handling rolls to protect the printing surface.

Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it

• may cause feeding problems and affect the printing quality.

Be careful not to cut through any barcodes printed on the roll. Align the edges of the paper on both ends of the roll. Misalignment

• may cause feeding problems.

For details on supported sizes and types of rolls, see " Paper Sizes " or the Paper Reference Guide .• (→"Paper Sizes," User Manual) , (→"Types of Paper," User Manual) To view instructions as you attach the Roll Holder , press the Navigate button.•

Lift the Holder Stopper lever (a) from the shaft side to

unlock it. Holding the Holder Stopper at the position indicated (b), remove it from the Roll Holder .

Using rolls with a 2-inch paper core• 2-Inch Paper Core Attachment (a) Using rolls with a 3-inch paper core• 3-Inch Paper Core Attachment #1 (b) 3-Inch Paper Core Attachment #2 (c)

acb

Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper .

Using rolls with a 2-inch paper core•

Holder Stopper Side Roll Holder Side

Align the tips (a) of the 2-Inch Paper Core Attachment with the holes (b) of the Holder Stopper

and insert it firmly.

Using rolls with a 3-inch paper core•

Holder Stopper Side Roll Holder Side

Align the tips (a) of 3-Inch Paper Core Attachment #2 with the holes (b) of the Holder Stopper and insert it firmly.

No attachment is needed.

Align the tips (a) of 3-Inch Paper Core Attachment #1 with the holes (b) of the Roll Holder and insert it firmly.

Attaching the Roll Holder to Rolls

With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll. Insert it ﬁ rmly until the roll touches the ﬂ ange (a) of the Roll Holder , leaving no gap.

Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it ﬁ rmly in until the ﬂ ange (a) of the Holder Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down toward the shaft side.

Loading Rolls in the Printer

Load rolls in the printer as follows.

Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced

• correctly when you turn the printer on.

Before loading rolls, make sure the printer is clean inside the Top Cover and around the Ejection Guide . If these

• areas are dirty, we recommend cleaning them in advance. (→

Press the Load button.

, If Paper is Soiled)

Press ▲ or ▼ to select Roll Paper , and then press the

OK button.

If any paper has been advanced that will not be used, a message is shown requesting you to remove it.• Press ▲ or ▼ to select Yes , and then press the OK button. Remove the paper and go to the next step.

Open the Top Cover and lift the Ejection Guide .

Loading Rolls in the Printer

Holding the Roll Holder so that the side with the white gear faces the side of the Roll Holder Slot with a white gear, load the Roll Holder shaft (a) into the grooves (b) on both ends of the Roll Holder Slot , fully into the slot.

Be careful not to drop the roll and hurt yourself when loading it.•

•

Be careful not to pinch your ﬁ ngers between the Roll Holder shaft (a) and the guide grooves (b) when loading rolls.

Pull out the roll evenly on both ends and insert it in the Paper Feed Slot (a). Advance the roll until it touches the Paper Retainer (b).

abab

Once the roll reaches the Paper Retainer , it is automatically advanced over the Platen .

Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the

• printing quality.

If the paper is wrinkled or warped, straighten it out before loading it.• For paper that tends to curl, lift the Release Lever and manually pull the roll paper over the Platen .• Load the roll so that there is no gap between the right

• edge of the paper and the Roll Holder .

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