The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
• Basic Operations
• Machine Settings
• Troubleshooting
• Sending Instructions
• Fax Instructions
• Setting Up the Network Connection
and Installing the CD-ROM Software
• Remote User Interface Instructions
• Network Connectivity and Setup
Instructions
• PCL Printer Instructions
Guides with this symbol are PDF manuals included on the
CD-ROM
accompanying CD-ROM.
Quick Reference Guide
(This Document)
Reference Guide
Sending Guide
Facsimile Guide
Setup Guide
Remote UI Guide
Network Guide
PCL Printer Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• PCL Printer Driver Installation and
Instructions
• Fax Driver and Cover Sheet Editor
Installation and Instructions
The machine illustration on the cover may differ slightly from your machine.
PCL Driver Guide
Fax Driver Guide
with Cover Sheet Editor
CD-ROM
CD-ROM
How This Manual Is Organized
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Before You Start Using This Machine
Documents and Print Media
Basic Operations
Maintenance
Troubleshooting
1
2
3
4
5
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly
improving our products, if you need an exact specification, please contact Canon.
Thank you for purchasing the Canon FAX-L2000/L2000IP. Please read this manual thoroughly before
operating the machine in order to familiarize yourself with its capabilities, and to make the most of its
many functions. This manual focuses on the basic operation of all functions of your machine. Refer to
the other manuals for in-depth instructions not described in this manual, or if you want to learn more
about advanced functions. After reading this manual, store it in a safe place for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
WARNING
CAUTION
IMPORTANT
NOTE
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. In order to use
the machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are
expressed in this manual. The operation panel keys on the machine are indicated within
brackets.
Press (Start).
Data
Registration
Press [Data Registration].
vii
Legal Notices
Laser Safety
This Product is certificated as a Class Ι laser product under EN60825-1:1994. This means that
the Product does not produce hazardous laser radiation.
Since radiation emitted inside the Product is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of user
operation.
Additional Information
When servicing or adjusting the optical system of the printer, be careful not to place
screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as
watches and rings should be removed before working on the printer. The reflected beam,
though invisible, can permanently damage your eyes.
Since the beam is invisible, the following label is attached to the inside of covers where there is
danger of exposure to laser radiation:
Invisible laser radiation when open.
DANGER-
AVOID DIRECT EXPOSURE TO BEAM.
INVISIBLE LASER RADIATION WHEN OPEN.
CAUTION-
AVOID EXPOSURE TO BEAM.
ATTENTION
VORSICHT -
ATTENZIONE
PRECAUCION
VARO!-
VARNING! -
ADVARSEL! -
ADVARSEL -
RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE. EXPOSITION
-
DANGEREUSE AU FAISCEAU.
UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT
DEM STRAHL AUSSETZEN.
RADIAZIONE LASER INVISIBLE IN CASO DI APERTURA. EVITARE
-
L’ESPOSIZIONE AL FASCIO.
RADIACION LASER INVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL
-
RAYO.
AVATTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE.
ÄLÄ KATSO SÄTEESEEN.
OSYNLIG LASERSTRÄLNING NAR DENNA DELÄR ÖPPNAD.
BETRAKTA EJ STRÄLEN.
USYNLIG LASER STRÅLING, NÅR DENNE ER ÅBEN.
UNDGÅ BESTRÅLING.
USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES.
UNNGÅ EKSPONERING FOR STRÅLEN.
This machine has been classified under EN60825-1:1994 and conforms to the following
classes:
CLASS Ι LASER PRODUCT
LASER KLASSE Ι
APPAREIL A RAYONNEMENT LASER DE CLASSE Ι
APPARECCHIO LASER DI CLASSE Ι
PRODUCTO LASER DE CLASE Ι
APARELHO A LASER DE CLASSE Ι
CAUTION
• Use of controls, adjustments or performance of procedures other than those specified in the
manual may result in hazardous radiation exposure.
viii
International Energy Star Program
As an ENERGY STAR® Partner, Canon has determined that the FAXL2000/L2000IP meet the E
The International E
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office
equipment, such as computers, displays, printers, facsimiles, and
copiers. The standards and logos are uniform among participating
nations.
NERGY STAR
NERGY STAR
®
®
guidelines for energy efficiency.
Office Equipment Program is an
Trademarks
Canon and the Canon logo are trademarks of Canon Inc.
Other product and company names herein may be the trademarks of their respective owners.
electronic or mechanical, including photocopying and recording, or by any information storage
or retrieval system without the prior written permission of Canon Inc.
ix
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY
PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING
FROM THE USE OF THIS MATERIAL.
Although this equipment can use either loop disconnect or DTMF signalling, only
the performance of the DTMF signalling is subject to regulatory requirements for
correct operation. It is therefore strongly recommended that the equipment is set to
use DTMF signalling for access to public or private emergency services.
DTMF signalling also provides faster call set up.
The equipment has been approved in accordance with Council Decision 98/482/EC
for pan-European single terminal connection to the public switched telephone
network (PSTN). However, due to differences between the individual PSTNs
provided in different countries, the approval does not, of itself, give an unconditional
assurance of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first
instance.
Canon Inc./Canon Europa N.V.
(Europe only)
This equipment conforms with the essential requirements of EC Directive
1999/5/EC.
We declare that this product conforms with the EMC requirements of EC
Directive 1999/5/EC at nominal mains input 230V, 50Hz although the rated
input of the product is 220V-240V, 50/60Hz.
If you move to another EU country and are experiencing trouble, please
call the Canon Help Desk.
(For Europe Only)
Model Name
• H12228 (FAX-L2000)
• H12229 (FAX-L2000IP)
x
Legal Limitations on the Usage of Your
Product and the Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of
such images as scanned, printed or otherwise reproduced by your product, may be prohibited
by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents
is set forth below. This list is intended to be a guide only. If you are uncertain about the legality
of using your product to scan, print or otherwise reproduce any particular document, and/or of
the use of the images scanned, printed or otherwise reproduced, you should consult in
advance with your legal advisor for guidance.
• Paper Money• Travelers Checks
• Money Orders• Food Stamps
• Certificates of Deposit• Passports
• Postage Stamps
(canceled or uncanceled)
• Identifying Badges or Insignias
• Selective Service or Draft Papers
• Checks or Drafts Issued by Governmental
Agencies
• Motor Vehicle Licenses and Certificates of
Title
• Immigration Papers
• Internal Revenue Stamps
(canceled or uncanceled)
• Bonds or Other Certificates of
Indebtedness
• Stock Certificates
• Copyrighted Works/Works of Art
without Permission of Copyright Owner
xi
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the machine. As
these instructions are intended to prevent injury to the user or other persons or destruction of
property, always pay attention to these instructions. Also, since it may result in unexpected
accidents or injuries, do not perform any operation unless otherwise specified in the manual.
Improper operation or use of this machine could result in personal injury and/or damage
requiring extensive repair that may not be covered under your Limited Warranty.
Installation
WARNING
• Do not install the machine near alcohol, paint thinner, or other flammable substances. If flammable
substances come into contact with electrical parts inside the machine, it may result in a fire or
electrical shock.
• Do not place the following items on the machine. If these items come into contact with a high-
voltage area inside the machine, it may result in a fire or electrical shock.
If these items are dropped or spilled inside the machine, immediately disconnect the power cord
from the power outlet. Then, contact your local authorized Canon dealer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids
CAUTION
• Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or
in locations subject to excessive vibrations, as this may cause the machine to fall or tip over,
resulting in personal injury.
• Never block the ventilation slots and louvers on the machine. These openings are provided for
proper ventilation of working parts inside the machine. Blocking these openings can cause the
machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.
xii
• Do not install the machine in the following locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
Power Supply
WARNING
• Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or
pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical
shock.
• Keep the power cord away from a heat source; failure to do this may cause the power cord coating
to melt, resulting in a fire or electrical shock.
• Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
• Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical
shock.
• Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical shock.
• Insert the power plug completely into the power outlet, as failure to do so may result in a fire or
electrical shock.
• Do not use power cords other than the power cord provided, as this may result in a fire or electrical
shock.
• As a general rule, do not use extension cords. Using an extension cord may result in a fire or
electrical shock. If an extension cord must be used, however, use one rated for voltages of 220-240
V AC and over, untie the cord binding, and insert the power plug completely into the extension cord
outlet to ensure a firm connection between the power cord and the extension cord.
CAUTION
• Do not use power supplies with voltages other than those specified herein, as this may result in a
fire or electrical shock.
• Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may
expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged,
this could cause current to leak, resulting in a fire or electrical shock.
• Leave sufficient space around the power plug so that it can be unplugged easily. If objects are
placed around the power plug, you will be unable to unplug it in an emergency.
xiii
Handling
WARNING
• Do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage
components inside the machine which may result in a fire or electrical shock.
• If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately
disconnect the power cord from the power outlet. Then, contact your service representative.
Continued use of the machine in this condition may result in a fire or electrical shock.
• Do not use highly flammable sprays near the machine. If gas from these sprays comes into contact
with the electrical components inside the machine, it may result in a fire or electrical shock.
• To avoid damage to the power cord and creating a fire hazard, always disconnect the power cord
and the interface cable when moving the machine. Otherwise, the power cord or interface cable
may be damaged, resulting in a fire or electrical shock.
• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water,
liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these
items come into contact with a high-voltage area inside the machine, it may result in a fire or
electrical shock. If these items are dropped or spilled inside the machine, immediately disconnect
the power cord from the power outlet. Then, contact your local authorized Canon dealer.
CAUTION
• Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.
• Disconnect the power cord for safety when the machine will not be used for an extended period of
time, such as during consecutive holidays.
• The laser beam can be harmful to human bodies. Since radiation emitted inside the product is
completely confined within protective housings and external covers, the laser beam cannot escape
from the machine during any phase of user operation. Read the following remarks and instructions
for safety.
xiv
Maintenance and Inspections
WARNING
• When cleaning the machine, disconnect the power cord. Failure to observe these steps may result
in a fire or electrical shock.
• Disconnect the power cord from the power outlet regularly, and clean the area around the base of
the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime
is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky
location, dust can build up around the power plug and become damp. This may cause a short
circuit and result in a fire.
• Clean the machine using a slightly dampened cloth with a mild detergent mixed with water. Do not
use alcohol, benzene, paint thinner, or other flammable substances. Check detergent for
flammability prior to use. If flammable substances come into contact with a high-voltage area
inside the machine, it may result in a fire or electrical shock.
• There are some areas inside the machine which are subject to high-voltages. When removing
jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or
other metal objects to touch the inside of the machine, as this may result in burns or electrical
shock.
• Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining
inside the cartridge to ignite, resulting in burns or a fire.
CAUTION
• The toner fixing unit and its surroundings inside the machine may become hot during use. When
removing jammed paper or when inspecting the inside of the machine, do not touch the toner fixing
unit and its surroundings, as doing so may result in burns or electrical shock.
• When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to
come into contact with your hands or clothing, as this will dirty your hands or clothing. If they
become dirty, wash them immediately with cold water. Washing them with warm water will set the
toner, and make it impossible to remove the toner stains.
xv
• When removing paper which has become jammed inside the machine, remove the jammed paper
gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the
toner gets into your eyes or mouth, wash them immediately with cold water and immediately
consult a physician.
• When loading paper or removing jammed originals or paper, take care not to cut your hands on the
edges of the originals or paper.
• When removing a used toner cartridge from the machine, remove the cartridge carefully to prevent
the toner from scattering and getting into your eyes or mouth. If the toner gets into your eyes or
mouth, wash them immediately with cold water and immediately consult a physician.
Consumables
WARNING
• Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining
inside the cartridges to ignite, resulting in burns or a fire.
• Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause
the toner or paper to ignite, resulting in burns or a fire.
• When discarding used toner cartridges, put the cartridges in a bag to prevent the toner remaining
inside the cartridges from scattering, and dispose of them in a location away from open flames.
CAUTION
• Keep toner and other consumables out of the reach of small children. If these items are ingested,
consult a physician immediately.
Other Warnings
WARNING
• For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and feel
abnormalities, please move away from the product and consult your doctor.
xvi
Before You Start Using
This Machine
This chapter describes what you should know before using this machine, such as how to install the
machine, and how to turn ON the main power.
We also show you the parts and their functions of the machine, and how to use the menus and
operation keys.
1
CHAPTER
Moving the Machine
The machine is heavy. Be sure to follow these general guidelines when lifting the machine to
move it or to install the optional paper cassette.
• Moving the machine requires two people.
• When you lift the machine, remove the paper cassette from the machine, and firmly hold the
front of the machine by the paper cassette slot, and lifting handles on both sides of the
machine as shown in the illustration below.
• If you have the 500 sheet optional paper cassette installed, call your local authorized Canon
dealer when moving the machine.
1-1
Unpacking: Have You Got
Everything?
1
Before You Start Using This Machine
As you unpack the machine, save the carton and packing material in case you want to move or
ship the machine in the future. Ask someone to help you remove all the items from the box.
CAUTION
• Lifting the main unit requires two people. To remove the main unit from the carton, follow the
general guidelines and illustration on p. 1-1.
1
Cut and remove the strapping bands from the carton, then
remove the adhesive tapes on the top of the carton.
1-2
Unpacking: Have You Got Everything?
2
Take out the document output tray, document feeder tray,
documentation and destination labels, telephone line and power
cord, and FX7 Toner Cartridge in its protective bag. Remove the
four polystyrene plastic blocks positioned on top of the main
unit.
Document Output Tray
Document
Feeder Tray
Telephone Line
and Power Cord*
FX7 Toner
Cartridge
Documentation
Destination Labels
1
Before You Start Using This Machine
*The shapes of the power cord and telephone line will differ depending on the country of purchase.
3
Remove the two stoppers on the side of the box by pulling out
the tab on the right side of each stopper.
Unpacking: Have You Got Everything?
1-3
4
Lift and remove the top carton.
1
Main Unit
Before You Start Using This Machine
5
Lift the main unit by gripping the handles on its right and left
sides. (See “Moving the Machine”, on p. 1-1.)
Main Unit
HandleHandle
1-4
Unpacking: Have You Got Everything?
For the FAX-L2000/L2000IP
Check each item against this list as you remove it from the box.
• One main unit
• One document feeder tray
Remove the tape on the back of the tray before attaching it to the main unit.
• One document output tray
1
Before You Start Using This Machine
• One power cord*
• One telephone line*
* The shapes of the power cord and telephone line will differ depending on the country of purchase.
Unpacking: Have You Got Everything?
1-5
• Two sheets of destination labels
• Two sheets of cassette handling precaution label
1
• One FX7 Toner Cartridge
For the FAX-L2000IP Only
• Two CD-ROMs
Before You Start Using This Machine
• One Setup Guide
Consumable
• Canon FX7 Toner Cartridge
1-6
NOTE
• For optional equipment available, see Chapter 1, “Before You Start Using This Machine”, in the
Reference Guide.
Unpacking: Have You Got Everything?
Removing the Shipping Material
All shipping material must be removed. The shipping material is attached inside the main unit
and inside the paper cassettes to protect delicate parts from vibrations during shipping.
Shipping Tape
1
Remove all shipping tape from the unit.
\
Packaging Material Inside the Machine
1
Gently lift the ADF cover, and remove the protective packing
material from inside the feeder area.
\
Orange Stopper
1
Before You Start Using This Machine
Orange
Stopper
IMPORTANT
• Be sure to remove the orange stoppers.
Removing the Shipping Material
1-7
2
Close the ADF cover.
3
Open the printer cover.
\
Printer Cover
1
4
Remove the shipping tape of the MP tray and the printer cover.
Before You Start Using This Machine
\
5
Close the printer cover.
Printer Cover
Packaging Material from the Paper
Cassettes
If your machine comes with more than one paper cassette, you can use this procedure for each
one.
1
Pull out the paper cassette, and remove it from the machine.
\
1-8
Removing the Shipping Material
2
Remove the shipping tape.
3
Set the paper cassette down on a flat, stable surface.
4
Remove the tape and orange key attached to the paper cassette.
To remove the orange key: While pressing down on the bottom metal plate with
one hand, turn the orange key counter-clockwise to pull it out.
\
1
Before You Start Using This Machine
Removing the Shipping Material
1-9
5
Select your language from the supplied cassette handling
precaution label and stick it to the part of the paper cassette
\
indicated in the illustration below.
The paper cassette is heavy. Be sure to hold both sides when removing or installing it.
1
6
Reinsert the paper cassette into the machine.
For more details on how to reinsert the paper cassette into the machine, see
step 6 of “Paper Cassettes”, on p. 2-6.
Before You Start Using This Machine
Attach the label here.
Protective Plastic Sheet
The LCD display on the operation panel is covered with a plastic sheet to protect it during
shipping. This protective material should be removed before you use the machine.
\
1-10
Removing the Shipping Material
Assembling the Machine
Follow the instructions in this section to help you assemble the machine, and prepare it for full
operation.
Installing the Toner Cartridge
Install only a Canon FX7 Toner Cartridge in your machine.
CAUTION
• Installing any other type of cartridge in this machine could damage the machine and void your
warranty. Leave the toner cartridge in its protective bag until you are ready to install the
cartridge. Handle the toner cartridge carefully.
1
Open the printer cover.
Open the printer cover to its full extent.
\
2
Remove the toner cartridge from its protective bag.
\
1
Before You Start Using This Machine
IMPORTANT
• Save the protective bag and all other shipping material. You will need this material later
when you dispose of the cartridge after it has run out of toner.
Assembling the Machine
1-11
3
While holding the cartridge by the ends, rock it gently five or six
times to distribute the toner evenly inside the cartridge.
\
1
4
Place the cartridge on a stable, flat, clean surface, and snap the
tab on the side to detach it from the cartridge.
\
Before You Start Using This Machine
5
As you steady the cartridge with one hand, remove the tape by
gently pulling the plastic tab straight out with your other hand.
Use a firm, even pull to avoid breaking the tape.
\
Pull straight out
IMPORTANT
• Do not pull the tab upwards or downwards. The tape may break.
• If the tab breaks off from the tape, pull the tape out by pulling on the end of the tape
where the tab was originally attached.
• Wash off any toner from your hands or clothing immediately with cold water.
1-12
Assembling the Machine
6
Insert the cartridge in the direction indicated by the arrow, with
the FX7 toner label on the cartridge facing up.
Gently slide the toner cartridge into the machine until it is completely down and
in a level position.
\
CAUTION
• To avoid pinching your fingers between the toner cartridge and the machine, grip
the cartridge as shown below.
\
1
Before You Start Using This Machine
Keep the drum slot
free of dust and other
foreign objects.
• When you insert the toner cartridge, make sure that the plastic knob a on the side
of the cartridge slides vertically into the guiding groove b on the machine.
Do not touch the protective
shutter on the bottom of the
cartridge.
Assembling the Machine
1-13
7
Close the printer cover.
IMPORTANT
• If the printer cover does not close completely, do not force it down. Remove the toner
cartridge and insert it again.
• To avoid exposing the light-sensitive drum, never leave the printer cover open.
• The machine will not operate if the printer cover is not closed completely.
• If you see the message <CHECK PRINTER COVER>, and the Error lamp blinks red
1
when the machine is plugged in, open the printer cover again, and make sure the toner
cartridge is in a level position. (See “Turning the Power ON”, on p. 1-15.) Then, close the
printer cover.
Attaching the Document Output Tray
\
Before You Start Using This Machine
Document Output Tray
Extended Lip
IMPORTANT
• Make sure the knobs on each side of the tray fit into the holes on each side of the main
unit. The back of the tray sits on top of the extended lip of the main unit.
1-14
Assembling the Machine
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