Canon DR-7090C User Manual

Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.

Reference Guide

READ CAREFULLY BEFORE OPENING THE
SEALED DISK PACKAGE

CANON SOFTWARE LICENSE AGREEMENT

IMPORTANT-READ THIS AGREEMENT BEFORE
OPENING THE SEALED DISK PACKAGE! BY
OPENING THE SEALED DISK PACKAGE, YOU ARE
DEEMED TO AGREE TO BE BOUND BY THIS
AGREEMENT.

This legal document is a license agreement between you and
Canon Electronics Inc. (“Canon”). BY OPENING THE
SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE
TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF
YOU DO NOT AGREE TO THE TERMS OF THIS
AGREEMENT, DO NOT OPEN THE SEALED DISK
PACKAGE AND PROMPTLY RETURN THE CANON
SCANNER, THE DISK PACKAGE CONTAINING SCANNER
DRIVER SOFTWARE PROGRAMS AND/OR SCANNER
UTILITY SOFTWARE PROGRAM PROPRIETARY TO
CANON OR ITS LICENSOR (THE “SOFTWARE”) AND THE
ACCOMPANYING DOCUMENTATION AND OTHER
ITEMS TO THE PLACE WHERE YOU OBTAINED THEM
FOR A REFUND BEFORE THEY ARE USED OR OPENED
OR UNPACKED.

In consideration of the right to use the SOFTWARE, you agree
to abide by the terms and conditions of this Agreement.

1. GRANT OF LICENSE: Canon grants you the personal, non­exclusive right to use the SOFTWARE only on a single
computer. You shall need to obtain multiple licenses separately
from Canon when you shall install the SOFTWARE on multiple
computers.

You shall not assign, sublicense, sell, rent, lease, loan, convey or
transfer to any third party, or send or bring the SOFTWARE out
of the country where you originally obtain it to other countries
without required authorization of applicable governments, or
copy, duplicate, translate or convert to another programming
language the SOFTWARE or accompanying documentation,
except as expressly provided herein.

Except as expressly permitted under the applicable law, you shall
not alter, modify, disassemble, decompile or otherwise reverse
engineer the SOFTWARE or accompanying documentation and
you also shall not have any third party do so.

2. BACK-UP COPY: You may make one copy of the
SOFTWARE solely for a back-up purpose or copy the
SOFTWARE onto the permanent storage device (e.g. a hard
disk) of your computer and retain the original for a back-up
purpose. Except as expressly permitted under the applicable law,
any other copying of the SOFTWARE is a violation of this
Agreement. You must reproduce and include the copyright
notice on the back-up copy.

3. SUPPORT AND UPDATE: Canon, Canon’s affiliate, their
distributor or dealer is not responsible for maintaining or helping
you to use the SOFTWARE. No updates, fixes or support will be
made available for the SOFTWARE.

4. LIMITED WARRANTY AND DISCLAIMER OF
INDEMNITY: Canon, Canon’s affiliate, their distributor or

dealer will not guarantee uninterrupted service, or absence or
correction of errors. Therefore, the SOFTWARE is licensed on
an “AS IS” basis without warranty of any kind. The diskette on
which the SOFTWARE is recorded is warranted against
defective material or workmanship under normal use for a period
of ninety (90) days from the date you purchased the same as
evidenced by a receipt or otherwise. The limited warranty does
not apply if the failure of the diskette resulted from accident,
abuse or misapplication of the SOFTWARE and shall not extend
to anyone other than the original user of the SOFTWARE.

CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR
DEALER DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THE SOFTWARE OR ACCOMPANYING
DOCUMENTATION.

i

NEITHER CANON, CANON’S AFFILIATE, THEIR
DISTRIBUTOR NOR DEALER IS LIABLE FOR ANY LOSS
OR DAMAGE INCLUDING CONSEQUENTIAL OR
INCIDENTAL LOSS OR DAMAGE SUCH AS LOSS OF
PROFITS, EXPENSE OR INCONVENIENCE,
WHATSOEVER CAUSED BY OR ARISING OUT OF THE
SOFTWARE, ACCOMPANYING DOCUMENTATION OR
THE USE THEREOF.

CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR
DEALER SHALL HAVE NO OBLIGATION TO INDEMNIFY
YOU AGAINST ANY CLAIM OR SUIT BROUGHT BY A
THIRD PARTY ALLEGING THAT THE SOFTWARE,
ACCOMPANYING DOCUMENTATION OR THE USE
THEREOF INFRINGES ANY INTELLECTUAL PROPERTY
OF SUCH THIRD PARTY.

THE ABOVE IS CANON’S ENTIRE LIABILITY AND YOUR
EXCLUSIVE REMEDY IN CONNECTION WITH THE
SOFTWARE AND ACCOMPANYING DOCUMENTATION.

5. TERM: This Agreement is effective upon opening the sealed
disk package and remains in effect until terminated. You may
terminate this Agreement by destroying the SOFTWARE and
any copy thereof. This Agreement will also terminate if you fail
to comply with any of the terms of this Agreement. In addition to
Canon enforcing its respective legal rights, you must then
promptly destroy the SOFTWARE and any copy thereof.

6. U.S. GOVERNMENT RESTRICTED RIGHTS NOTICE:
The SOFTWARE is provided with RESTRICTED RIGHTS.
Use, duplication or disclosure is subject to restrictions as set
forth in either subparagraph (c) (1) (ii) of the Rights in Technical
Data and Computer Software clause at DFARs 252.227-7013 or
subparagraph (c) (1) and (2) of the Commercial Computer
Software Restricted Rights Clause at FAR 52.227-19, as
applicable.

7. SEVERABILITY: In the event that provision of this
Agreement is declared or found to be illegal by any court or
tribunal of competent jurisdiction, such provision shall be null
and void with respect to the jurisdiction of that court or tribunal
and all the remaining provisions of this Agreement shall remain
in full force and effect.

8. ACKNOWLEDGEMENT: BY OPENING THE SEALED
DISK PACKAGE, YOU ACKNOWLEDGE THAT YOU HAVE
READ THIS AGREEMENT, UNDERSTOOD IT, AND
AGREE TO BE BOUND BY ITS TERMS AND
CONDITIONS. YOU ALSO AGREE THAT THIS
AGREEMENT IS THE COMPLETE AND EXCLUSIVE
STATEMENT OF AGREEMENT BETWEEN YOU AND
CANON CONCERNING THE SUBJECT MATTER HEREOF
AND SUPERSEDES ALL PROPOSALS OR PRIOR
AGREEMENTS, VERBAL OR WRITTEN, AND ANY
OTHER COMMUNICATIONS BETWEEN YOU AND
CANON RELATING TO THE SUBJECT MATTER HEREOF.
NO AMENDMENT TO THIS AGREEMENT SHALL BE
EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED
REPRESENTATIVE OF CANON.

Should you have any questions concerning this Agreement, or if
you desire to contact Canon for any reason, please write to
Canon’s local affiliate.

ii

FCC REGULATIONS (For 120 V model)

Document Scanner, Model M11067
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and

receiver.

– Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician

for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. [phone]

RADIO INTERFERENCE REGULATIONS (For 120 V
models)

This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)

Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.

International ENERGY STAR

®

Office Equipment

Program

®

As an ENERGY STAR
Electronics Inc. has determined that this
machine meets the ENERGY STAR

Partner, Canon

®

Program guidelines for energy efficiency.

The International ENERGY STAR

®

Office
Equipment Program is an international program that promotes
energy saving through the use of computers and other office
equipment. The program backs the development and
dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted
products are office equipment, such as computers, monitors,
printers, fax, machine, copiers, and scanners. The standards
and logos are uniform among participating nations.

iii

European Union (and EEA) only.

This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over

to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment

.

(EEA: Norway, Iceland and Liechtenstein)

Für EMVG

Dieses Produkt ist zum Gebrauch im Wohnbereich,
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben
vorgesehen.

Für 3. GPSGV

“Maschinenlärminformations-Verordnung 3. GPSGV: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger
gemäß EN ISO 7779”

Model Names

The following names may be provided for the safety
regulations in each sales region of the Document Scanner.
DR-7090C: Model M11067

Trademarks

• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.

• imageFORMULA is a registered trademark of Canon
Electronics Inc.

• Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States
and other countries.

• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.

TM

•ISIS

and MultiStreamTM are trademarks of EMC

Corporation in the United States.

• Other product and company names herein are, or may be,
the trademarks of their respective owners.

Copyright

Copyright 2008 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.

Disclaimers

The information in this document is subject to change without
notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HERE IN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NON­INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.

iv

Introduction

Thank you for purchasing the Canon imageFORMULA DR-7090C Document Scanner. Please read this and the following manuals
thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions.
After reading the manuals, store them in a safe place for future reference.

Manuals for the Scanner

The documentation for the scanner consists of the Easy Start
Guide and the Reference Guide (this manual) (supplied with
the scanner), the User Manual, and the CapturePerfect3.0
Operation Guide, which are provided in electronic form and

registered in the menu during software installation.

Easy Start Guide

This manual describes the procedures for setting up the
scanner for use. Please follow the procedures in the Easy
Start Guide to set up the scanner.

Reference Guide (This Manual)

This manual consists of the basic scanner operating
instructions extracted from the User Manual.

User Manual

This manual consists of two sections: Hardware and
Software.
The Hardware section provides general information about
the scanner operational settings, maintenance, and
troubleshooting.
The Software section describes how to use the ISIS/
TWAIN driver with the scanner, and how to set up job
registration tools.

CapturePerfect 3.0 Operation Guide
(Electronic Manual)

This is the operation guide for CapturePerfect 3.0, the
Canon document scanner application program.

Hint

• The User Manual and the CapturePerfect 3.0 document files
are installed in the following locations during software
installation.

User Manual

CapturePerfect 3.0 Operation Guide

• Electronic versions of all manuals are available for viewing
from the Setup CD.

v

Symbols Used in This Manual

The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.

WARNING

Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.

CAUTION

Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the scanner
correctly, and avoid damage to the scanner.

Hint

Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.

How This Manual is Organized

This manual consists of the following chapters.

Chapter 1 Before You Start Using the Scanner

Provides an overview of the DR-7090C

Chapter 2 Basic Operation

Describes the basic uses of the DR-7090C

Chapter 3 Maintenance

Describes routine cleaning and roller replacement

Chapter 4 Practical Examples

Describes displayed messages and troubleshooting
solutions

Chapter 5 Appendix

Provides a list of specifications and support information

vi

Table of Contents

Introduction ............................................................. v

Manuals for the Scanner ..........................................v

Symbols Used in This Manual.................................vi

How This Manual is Organized................................vi

Chapter 1 Before You Start Using the Scanner

1. Important Safety Instructions .............................. 2

Installation Location................................................. 2

Removing the Transportation Screw....................... 2

Installing the Securing Braces................................. 3

Power ...................................................................... 3

Checking the Rear Cables....................................... 4

Opening and Closing the Feeder............................. 4

Moving the Scanner................................................. 4

Handling .................................................................. 5

Disposal................................................................... 7

2. Features .............................................................. 8

3. Names and Functions of Parts.......................... 11

Feeder ................................................................... 11

Flatbed................................................................... 11

Rear....................................................................... 12

Operation Panel..................................................... 13

4. Optional Products.............................................. 14

Stamp Unit............................................................. 14

Chapter 2 Basic Operation

1. Turning the Power ON ...................................... 16

About the Power Switch ........................................ 16

2. Documents ........................................................ 17

Types of Documents.............................................. 17

3. Placing Documents onto the Scanner............... 19

Loading a Document into the Feeder.................... 19

Positioning a Document on the Flatbed (Platen

Glass) .................................................................... 20

4. Document Feeding............................................ 22

Scan Procedure..................................................... 22

5. Scanning........................................................... 25

About the Job Function.......................................... 25

CapturePerfect 3.0 ................................................ 28

Scanner Settings Dialog Boxes............................. 33

6. Clearing Paper Jams ........................................ 35

Clearing a Paper Jam............................................ 35

Paper Jam Causes................................................ 37

7. About the User Modes ...................................... 38

User Mode Functions ............................................ 38

How to Set the User Modes................................... 39

Chapter 3 Maintenance

1. Changing the Stamp Cartridge ......................... 42

2. Daily Cleaning................................................... 44

About the Cleaning Cloth and Cleaning Paper...... 44

Cleaning the Main Unit .......................................... 44

Cleaning the Flatbed (Platen Glass) and Pressure

Board..................................................................... 45

Cleaning the Feeder.............................................. 46

Cleaning the Power Plug....................................... 52

Chapter 4 Practical Examples

1. Messages.......................................................... 54

Status Display........................................................ 54

Error Messages ..................................................... 55

2. Troubleshooting ................................................ 57

Trouble Categories................................................ 57

Problem and Solution ............................................ 57

Chapter 5 Appendix

1. Specifications.................................................... 64

Specifications for the Scanner............................... 64

Options .................................................................. 65

Consumables......................................................... 65

External Dimensions.............................................. 66

2. Index ................................................................. 67

vii

Chapter 1 Before You Start Using the Scanner

1. Important Safety Instructions .............................. 2

Installation Location .................................................2

Removing the Transportation Screw........................2

Installing the Securing Braces..................................3

Power.......................................................................3

Checking the Rear Cables .......................................4

Opening and Closing the Feeder .............................4

Moving the Scanner .................................................4

Handling...................................................................5

Disposal ...................................................................7

2. Features.............................................................. 8

3. Names and Functions of Parts.......................... 11

Feeder....................................................................11

Flatbed ...................................................................11

Rear .......................................................................12

Operation Panel .....................................................13

4. Optional Products ............................................. 14

Stamp Unit .............................................................14

1. Important Safety Instructions

To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

Installation Location

The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.

● Provide adequate space around the scanner for
operation, maintenance, and ventilation.

3.9" (100 mm) or more

5.9" (150 mm) or more

5.9" (150 mm) or more

27.6" (700 mm) or more

● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.

● Avoid locations with excessive dust or cigarette
smoke. Dust and smoke can have negative effects
on the inner parts of the scanner.

● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.

● Avoid locations that are subject to vibration.

36.2" (920 mm) or more

● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.

The following conditions are recommended for
optimal scanning quality:
Room temperature: 15 °C to 30 °C (59 °F to
86 °F)
Humidity: 25% to 80% RH

● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).

Removing the Transportation Screw

Three transportation screws are preinstalled at the factory to
secure the scanner’s optical unit and protect it from damage
caused by vibration and shock during shipment. Make sure to
remove these screws before using the scanner.

2

CAUTION

• If you turn the scanner ON without removing the transportation
screws, error code E2020001 appears. Turn the power OFF, and
remove the transportation screws and tag.

• As the transportation screws are necessary when transporting the
scanner, do not throw them away. Make sure to store them for
later use.

Installing the Securing Braces

The securing braces prevent the scanner from tipping
backward when the feeder is open. Make sure to install the
securing braces before using the scanner.

Securing braces

Power

● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).

● Do not use the scanner with a power supply that is
not rated for the specified voltage. Doing so might
cause fire or electric shock.

● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.

● The power cord may become damaged if it is often
stepped on or if heavy objects are placed on it.
Continued use of a damaged power cord can lead
to an accident, such as a fire or electrical shock.

● Never bundle the power cord or wrap the cord
around an object, such as a table leg.

● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.

● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.

● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.

1

Before You Start Using the Scanner

3

Checking the Rear Cables

Before connecting to the computer, make sure that cable
connectors to are properly connected at the rear of the
scanner.

Opening and Closing the Feeder

● Open the feeder carefully and slowly, taking care
to avoid letting the feeder fall over backwards.

● Close the feeder carefully and slowly, taking care
to avoid pinching your fingers.

● To prevent the scanner from tipping backward
when the feeder is open, install the securing
braces. (See p. 3.)

Moving the Scanner

● The scanner weights about 41 kg (90.4 lb).
To lift or move the scanner, always use two
people, one on each side. Never attempt to lift the
scanner by yourself. You could drop the scanner or
pinch your fingers, resulting in personal injury or
damage to the scanner. Remember to be extra
careful when moving it.

4

● Make sure to disconnect the interface cable and
power cord when moving the scanner. If the
scanner is carried with these items connected, the
plugs and connectors may be damaged or cause
the scanner to fall and result in personal injury or
damage to the scanner.

■ Installing the Transportation Screws

When moving the scanner, you must secure the optical unit
using the three transportation screws that you removed.
Use the following procedure to return the optical unit to its
default position and install the transportation screws.

1. Connect the power cord.

2. Turn the power switch ON while holding down the
Enter and New File keys. (See p. 13.)

Enter New File

3. Continue to hold down the Enter and New File keys
until “Power Off” appears on the display panel, and
then turn the power switch OFF.

Power Of f

4. Secure the optical unit by installing the three
transportation screws.

Handling

WARNING

Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.

■ Never place alcohol, benzene, paint thinners, or
other flammable substances near the scanner.

■ Do not cut, damage, or modify the power cord. Do
not place heavy objects on the power cord, and do
not pull or excessively bend the power cord.

■ Never connect the power cord when your hands
are wet.

■ Do not connect the scanner to a multiplug power
strip.

■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.

■ To use a reel-type extension cord, unwind all of the
cord from the reel. Long-term operation with the
cord wound on the reel may cause the cord to
overheat and could cause a fire.

■ Do not use power cords other than the power cord
provided with this scanner.

■ Never try to take the scanner apart or modify it in
any way, as this is dangerous and may lead to a
fire or electric shock.

■ Do not use flammable aerosol sprays products
near the scanner.

■ When cleaning the scanner, turn the power switch
OFF and disconnect the power cord from the
power supply.

1

Before You Start Using the Scanner

5

■ Some parts can only be cleaned when the power
is turned ON. In these cases, be careful to avoid
electric shock.

■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.

■ If the scanner makes strange noises, or gives off
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the scanner, immediately turn the
power switch OFF, and disconnect the power plug
from the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.

■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power switch OFF,
and disconnect the power plug from the power
outlet. Then, contact your local authorized Canon
dealer or service representative to have the unit
serviced.

■ Before moving the scanner, make sure to turn the
power switch OFF, and disconnect the power plug
from the power outlet.

■ Notice to Cardiac Pacemaker Users

This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel
abnormalities, please be away from this product
and consult your doctor.

CAUTION

■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.

■ Do not block the ventilation openings. Doing so
could case the scanner to overheat, creating a risk
of fire.

■ Keep all liquids, beverages, or any type of liquid,
and clips, staples, necklaces, or other metal
objects away from the scanner. If you accidentally
spill liquid or drop a metal object into the scanner,
turn OFF the power immediately and disconnect
the power cord from the power outlet. Then,
contact your local authorized Canon dealer or
service representative to have the unit serviced.

■ Do not locate the scanner in a humid or dusty
location. Doing so may cause a fire or electric
shock.

■ Do not place objects on top of the scanner. Such
objects may tip or fall over, resulting in personal
injury.

■ When unplugging the power cord, grasp it firmly by
its plug. Do not pull directly on the power cord, as
this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.

■ Leave sufficient space around the power plug so
that it can be unplugged easily. If objects are
placed around the power plug, you will be unable
to unplug it in an emergency.

■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.

6

■ Turn OFF the power switch for safety when not
using the scanner for a long period of time, such as
overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.

■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.

■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.

■ Do not open the feeder cover while the scanner is
operating. Doing so might result in a malfunction or
injury.

■ Do not directly touch the pins and contacts on the
scanner’s connector with your hands. Doing so
might result in a malfunction.

■ Open the feeder carefully and slowly, taking care
to avoid letting it fall over backwards. Failure to do
so might result in a malfunction or personal injury.

■ Close the feeder carefully and slowly, taking care
to avoid pinching your hands. Failure to do so
might result in a malfunction or personal injury.

■ When scanning a thick book or similar item from
the flatbed (platen glass), avoid pressing down
hard on the feeder. Doing so might damage the
glass and create the risk of a malfunction or
personal injury.

■ Never place any object other than documents to be
scanned onto the scanner’s flatbed (platen glass).
Doing so might result in a malfunction or personal
injury.

Disposal

● When disposing of this scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.

1

Before You Start Using the Scanner

7

2. Features

The main features of the DR-7090C are described below.

Scanner Features

● High-speed scanning

The feeder supports scanning of LTR/A4-size
documents at speeds up to 70 pages per minute.

● Single-pass duplex (two-side) scanning

When scanning two-sided documents with the feeder,
the front and back sides of the document are scanned
simultaneously.
When the Long Document mode is set to ON in the user
mode settings, two-sided documents are scanned one
side at a time.

● Flatbed scanning

Flatbed scanning is also supported for thin paper, paper
that does not feed properly, magazines, bound
documents, and other documents that cannot be scanned
using the feeder.

● Feeding capacity of up to 100 pages

The paper feed tray allows you to load up to 100 sheets
of standard copy paper at one time.

● Variety of Scanning Modes

The scanner is equipped with six scanning modes:
Black and White, Error Diffusion, Advanced Text
Enhancement, Advanced Text Enhancement II, 256­Color Grayscale, and 24-Bit Color.

* Advanced Text Enhancement can clarify scanned text by

processing background or foreground colors.

● Count-Only Mode

When operating the scanner as a stand-alone device,
this mode counts the number of loaded document
sheets.

● Long Document Mode

Document sheets up to 24.8" (630 mm) long can be
scanned with Paper Size Detection.

● Job Function

Scanning conditions and the saving destination for
image files are registered with the job, so you can scan
using only control panel key operations. (See “About

the Job Function” on p. 25.)

● User Mode

The User Mode functions can be employed to set the
scanner for practically any condition. For details on the
User Mode settings, refer to the User Manual.

8

Detection Functions

● Auto Paper Size Detection

The document page size is detected before scanning.

● Dropout and Color Enhancement Functions

The scanner is equipped with drop-out and
enhancement functions that enable you to specify one
color (red, blue, or green) to be omitted (dropped out) or
enhanced, respectively, while scanning.

1

Before You Start Using the Scanner

Fixed-Size Scanning Auto-Size Detection

Scanning

● Text Orientation Detection

The text orientation on each page is detected, and the
scanned image is rotated in 90-degree increments as
necessary for normalization.

Landscape Document

(Scanned Vertically)

IMPORTANT

The text orientation detection functions may not perform
properly depending on the document type.

Image After Text

Orientation Detection

Image Processing

● Deskew

The scanner straightens an image when it recognizes
from the image that the document page was fed askew.

Skewed Image Deskewed Image

IMPORTANT

Deskew may not function properly when scanning only specified
areas of a document page.

Color Document Image with Red Drop-Out

set (red filtered)

● Remove Binder Holes

Erases the shadows that appear on scanned images form
binding holes on the original document.

Image with Binding Holes Image with Binding Holes

Removed

● Skip Blank Page

The scanner scans both sides of a document and skips
saving the image of any side it determines to be a blank
page.

Two-Sided Documents

with a Blank Side

Images with Blank Page

Skipped

9

● MultiStream Function

The scanner supports MultiStream, which, depending
on the software application, can create two images with
different scanning conditions from a single scan pass.
However, this function is only available when using
CapturePerfect 3.0 (supplied with the scanner) or
another application program that supports the Multi­Stream function.

Document to be

Scanned

(150 dpi, Color)

(300 dpi, Black & White)

Two Types of Output Image

● Patchcode Support

Patch code sheets inserted between document pages can
be detected for batch separation.

Options

● Stamping

This feature automatically marks the trailing edge of a
scanned document page with a stamp to indicate that is
has been scanned. (See “Optional Products” on

p. 14.)

10

3. Names and Functions of Parts

The names and functions of the DR-7090C parts are shown below.

Feeder

a Feeder Cover

Open this cover to clear document jams and clean the
rollers.

b Opening Lever

Operate this release lever when opening or closing the
feeder cover.

c Document Set Indicator

This indicator lights when there is a document in the
document feeder tray. When a paper jam occurs, this
indicator flashes. (See p. 35.)

d Slide Guide

Adjust this guide to the marking on the document size
label that indicates the applicable document size.

e Document Feeder Tray

Load documents to be scanned here.

f Document Eject Tray

Scanned documents are ejected here. Open the document
feeder tray to remove ejected documents.

g Eject Tray Extension
h Operation Panel (See p. 13.)

1

Before You Start Using the Scanner

Flatbed

a Pressure Board (Black)

This board presses the document page against the glass
during scanning.

b Flatbed (Platen Glass)

When placing the document onto the platen glass, align it
with the arrow in the upper left corner of the glass.

c Scanning Area Cleaning Tool

Use this when cleaning the scanning area inside the feeder.

d Opening Sensor

This sensor detects whether the feeder is open or closed.

e Air Vents
f Securing Brace

The securing braces prevent the scanner from tipping
backward when the feeder is open. (See p. 3.)

g Power Switch

11

Rear

■ Setting the SCSI ID and terminator

Set the SCSI ID and terminator using the DIP switches
located between the SCSI connectors and power cord
connector.
For details on the settings, refer to the User Manual.

SCSI ID Terminator

1 2 3 4

a Air Vents
b USB Connector

Connect a Hi-Speed USB 2.0 compatible USB cable here.

c DIP Switches

Configure these switches to specify the SCSI ID or
terminator ON or OFF.

d SCSI Connectors

Connect a SCSI cable (50-pin half pitch, pin type) here.

e Power Cord Connector

Connect the provided power cord here.

CAUTION

• Never touch the cables at the rear of the scanner. Disconnection
of these cables can cause a malfunction of the scanner.

• Take care to ensure that the vents never become blocked.
Blocked vents can lead to heat build-up inside of the scanner and
create the risk of fire.

12

SCSI ID

0

1

2

3

4

5

6

7

SW1

OFF

ON

OFF

ON

OFF

ON

OFF

ON

SW2

OFF

OFF

ON

ON

OFF

OFF

ON

ON

SW3

OFF

OFF

OFF

OFF

ON

ON

ON

ON

Refer to the table when setting the SCSI ID. If other SCSI
devices are connected to or built into the computer, make
sure that none of the SCSI IDs overlap.

IMPORTANT

• The SCSI ID is factory set to 2.

• You can set the SCSI ID between 0 and 7. However, do not
use ID 7 as this ID is usually assigned to the SCSI controller.
In addition, when the SCSI hard disk drive is built in, do not
use IDs 0 and 1 as these IDs are usually assigned to the hard
disk.

Operation Panel

a Menu Key

Press this key to cycle the display through the various user
modes, as shown below.

Count Onl y Mode

ON [ O F F ]

Long Document

ON [ O F F ]

Stand-by Mode

240 60 [ 10 ]

To t a l Coun t e r

Single-P ass Dup.

[ON] OFF

USB Sh o r t Pa c k e t

[ON] OFF

f New File Key

This key is active for applications that support batch
separation. This key lights when pressed or in accordance

1

with the application’s batch separation settings. Scanning
the next document while this key is lit causes the scanned

Before You Start Using the Scanner

image to be stored in a different file or folder than the
previously scanned document.

g Start Key

The Start key lamp lights when the key is enabled by the
Count Only Mode or the application’s settings. Pressing

0

the Start key while its lamp is lit causes scanning to start.

h Stop Key

Pressing this key stops an ongoing scanning operation.
This key is also used to cancel a mode setting and clear an
error indicator from the counter display area.

Japanese

ON [ O F F ]

Disp lay Con t rast

SCS I Sp e e d

[20] 10 5

b Set Keys

Use these keys to change the setting of the currently
displayed user mode.

c Enter Key

Press this key to register the currently displayed user mode
setting.

d Display Panel

Displays the number of scanned pages, error codes, etc.

e Job Keys

Use these keys to scroll through registered job numbers
(01 through 99) on the display panel. Pressing the Start key
while a job number is displayed starts the scanning of the
document and forwards the scanned image to the
destination registered for the job.

13

4. Optional Products

The following options can be purchased and used on the DR-7090C, if they are necessary. Contact your sales representative.

Stamp Unit

The stamp unit affixes a stamp on document pages that are
scanned using the feeder. The application can be used to turn
stamping on or off.
The stamp is a circle that has a diameter of about 0.1" (3 mm),
with a cross in the center. It is stamped on the scanned side of
the document page, approximately 0.4" (10 mm) from the
trailing edge of the document page.

Stamp
Position

Stamp
Position

Hint

• The stamp pattern is fixed and cannot be changed.

• When scanning both sides of a document, the sides that are
stamped will differ depending on the Single Pass Duplex setting
of the scanner’s user mode settings. When the Single Pass
Duplex setting is ON, only the front side of the document is
stamped. When the Single Pass Duplex setting is OFF, both sides
of the document are stamped.

• The cross in the center of the stamp rotates during stamping.

14

Chapter 2 Basic Operation

1. Turning the Power ON...................................... 16

About the Power Switch.........................................16

2. Documents........................................................ 17

Types of Documents ..............................................17

3. Placing Documents onto the Scanner............... 19

Loading a Document into the Feeder.....................19

Positioning a Document on the Flatbed

(Platen Glass) ........................................................20

4. Document Feeding............................................ 22

Scan Procedure .....................................................22

5. Scanning........................................................... 25

About the Job Function ..........................................25

CapturePerfect 3.0.................................................28

Scanner Settings Dialog Boxes..............................33

6. Clearing Paper Jams ........................................ 35

Clearing a Paper Jam ............................................35

Paper Jam Causes.................................................37

7. About the User Modes...................................... 38

User Mode Functions.............................................38

How to Set the User Modes ...................................39

1. Turning the Power ON

This section describes how to turn ON the scanner.

About the Power Switch

The power switch is located on the scanner’s side panel, and
the following appears on the display panel when the power
switch is turned ON. (See p. 54.)

Power Switch

Display panel

IMPORTANT

• When connecting the scanner to the computer using a SCSI
cable, be sure to turn ON the scanner first, and then turn ON the
computer. If you turn ON the computer first, the scanner may not
be properly recognized by the computer.

• Press the power switch again to turn the scanner OFF.

• After turning the scanner OFF, wait at least 10 seconds before
turning it ON again.

• If you will not be using the scanner for an extended period,
disconnect the power cord from the AC outlet for safety.

16

2. Documents

This section describes the various types of documents that can be scanned with the feeder.

CAUTION

Handle documents with care. Improper handling of paper can cause paper cuts or other personal injury.

Types of Documents

The following are the dimensions of the documents that can
be fed by the feeder:

Width: 55" to 11.7" (139.7 mm to 298.1 mm)
Length: 5" to 17" (128 mm to 431.8 mm) (Normal Mode)

5" to 24.8" (128 mm to 630 mm) (Long Document Mode)

Document Thickness

Black-and-white Documents

Simplex: 0.002" to 0.006" (0.06 mm to 0.15 mm)
Duplex: 0.002" to 0.006" (0.07 mm to 0.15 mm)
Black-and-white/Color Documents Mixed: 0.002" to

0.006" (0.07 mm to 0.15 mm)

Color Documents

0.003" to 0.006" (0.08 mm to 0.15 mm)

Documents Longer than 17" (432 mm)

0.003" to 0.006" (0.08 mm to 0.14 mm)

Document Weight

Black-and-white Documents

Simplex: 11 to 32 lb bond (42 to 128 g/m
Duplex: 13 to 32 lb bond (50 to 128 g/m
Black-and-white/Color Documents Mixed: 13 to 32

lb bond (50 to 128 g/m

Color Documents

17 to 32 lb bond (64 to 128 g/m2)

Documents Longer than 17" (432 mm)

16 to 24 lb bond (60 to 90 g/m

2

)

2

)

2

)

2

)

Follow these guidelines when you prepare a document for
scanning:

• When scanning long documents, set Long Document mode
to ON in the user mode settings, and then scan the
documents one by one.

• Before scanning documents that contain pasted artwork,
make sure that the ink or paste on the pages is thoroughly
dry. If the documents are scanned with the ink or paste still
wet, the scanner may malfunction.

• If you scan a document written in pencil, the letters may not
scan properly or the pencil may rub off onto the rollers and
stain subsequent documents. Before you scan this kind of
document, make a copy and then scan the copy. After
scanning a document written in pencil or some other soft
writing material, be sure to clean the scanning rollers. (See
“Cleaning the Feeder” on p. 46.)

• If you scan thin paper in the Duplex mode, the ink printed
on the back side may be scanned. In this case, adjust the
scanning density.

• If you scan documents with a rough surface, friction
between the documents may cause a paper jam. In this case,
select [Flatbed], and then scan the documents one page at a
time.

• When you scan a batch of NCR documents, make sure that
they are not stuck together. If a jam occurs, change the
scanning side setting to ‘Flatbed’, and then scan the
document one page at a time.

2

Basic Operation

17

• To avoid paper jams, damage to documents, and a scanner
malfunction, do not feed the following types of paper. For
such documents, scan one page at a time from the flatbed
(platen glass).

Wrinkled or creased
paper

Curled paper Coated paper

Torn paper Extremely thin paper

Paper with clips or
staples

Hint

• Note that mixing documents of different thicknesses and sizes
may cause a malfunction during feeding.

• Documents containing text or pictures within 0.2" (5 mm) of its
edges or documents with a color background may cause
erroneous skew detection or automatic size detection.

Carbon-backed paper

18

3. Placing Documents onto the Scanner

This section describes how to load documents into the feeder and how to position a document page on the flatbed (platen glass) for
scanning.

CAUTION

Handle documents with care. Improper handling of paper can cause paper cuts or other personal injury.

2

Loading a Document into the Feeder

Perform the following steps to load the pages of a document
into the feeder for scanning.

1. Adjust each slide guide so its pointer is aligned with

the corresponding paper size on the document size
label.

Slide Guide

IMPORTANT

Use both hands to adjust both the left and right slide guides.
Adjusting only one slide guide can lead to a malfunction.

2. Align the edges of the document stack on a flat

surface, and then load the stack into the feeder with
the scanning side facing upwards.

Insert the stack into the feeder as far as it will go, until the
document set indicator lights.

Document Set Indicator

IMPORTANT

• Make sure the top of the document stack is not higher than the
load limitation mark. Overloading the feeder can cause
jamming.

• The feeder is designed to hold approximately 100 sheets of
standard copy paper (20 lb bond or 80g/m

2

).

Load Limitation
Mark

Basic Operation

19

• When scanning NCR paper that is 11" x 17"/A3 or other large
sizes, as well as paper that is very thin, the document may
occasionally get caught in the paper eject mechanism. In this
case, place an auxiliary sheet of paper in the document eject
tray before scanning the document.

Auxiliary Paper

Positioning a Document on the Flatbed (Platen Glass)

Use the following procedure to scan on the flatbed (platen
glass) when scanning a book, thick document, very thin
document, OHP (overhead transparency) or any other
document that cannot be scanned using the feeder.

1. Open the feeder.

3. After scanning is complete, lift the document feeder

tray, and then remove the document from the
document eject tray.

IMPORTANT

• Leaving a document in the document eject tray and scanning
another document can cause jamming.

• Raise the document feeder tray only as much as you need to
remove the ejected document pages. Trying to forcibly raise
the document feeder tray can cause a malfunction.

20

Opening
Sensor

IMPORTANT

• Lower the feeder slowly, taking care to avoid pinching your
fingers. Failure to do so might result in personal injury.

• When scanning on the flatbed (platen glass), open the feeder
at least 11.8" (300 mm) until the opening sensor unit is
disengaged.

11.8" (300

mm) or more

2. Place the document onto the flatbed (platen glass)

with the scanning side facing downwards.

With the scanning side of the document facing
downwards, align its corner with the arrow mark in the
upper left corner of the flatbed (platen glass).

3. Slowly and carefully lower the feeder back down.

2

Basic Operation

CAUTION

• Lower the feeder slowly, taking care to avoid pinching your
fingers. Failure to do so might result in personal injury.

• When scanning a thick book or similar item on the flatbed
(platen glass), avoid pressing down hard on the feeder. Doing
so might damage the glass and create the risk of malfunction
or personal injury.

4. Open the feeder and remove the document from the

flatbed (platen glass).

IMPORTANT

Open the feeder carefully and slowly, taking care to avoid letting
the feeder fall over backwards.

21

4. Document Feeding

This section describes the various different document feeding modes that are available, and the basic steps to use each mode for
scanning.

CAUTION

• Avoid wearing loose fitting clothing, dangling jewelry, long ties, or even long hair that could become entangled with moving parts, especially
the rollers that feed the paper. If such objects become entangled, immediately disconnect the power plug from the power outlet to stop the
scanner.

• Check the stack and remove all clips, staples, pins, or any other type of metal or plastic fastener. They may damage the document, cause a
paper jam, or scanner malfunction.

• Do not open the feeder cover during scanning. This could damage the document, cause document jams, or damage the scanner.

Scan Procedure

The Feeding Option setting (see p. 33) in the scanner settings
screen allows you to select from among the three feeding
modes described below. The procedure you should use
depends on the currently selected feeding mode.

Standard Feeding

With this mode, you start and stop scanning from an
application on your computer. After placing the document
onto the scanner, instruct the scanner from your computer
to start scanning.

Panel Feeding

Panel feeding comes in handy when using the feeder for
continuous scanning, for scanning page-by-page from a
book, etc. After placing the document page onto the
scanner, press Start to start scanning.
When scanning is complete, place the next document page
onto the scanner, and then press Start again.

Automatic Feeding

Use this mode for scanning a stack of document pages with
the feeder. The scanner will start scanning automatically
when it detects a document in the document feeder tray.
Scanning stops when the document feeder tray is empty.
Loading the next document into the document feeder tray
restarts scanning.

(See p. 22)

(See p. 23)

(See p. 24)

Hint

• To scan using the flatbed, set the scanning side to [Flatbed] or
[Auto] in the scanner settings screen.

• If the scanning side is set to [Auto] in the scanner settings
screen, documents placed in the feeder will be scanned. If
there are no documents in the feeder, the flatbed will be
scanned.

■ Standard Feeding

To use the standard feeding mode, instruct the scanner to
start from the application.

1. Select [Standard Feeding] in [Feeding Option] on the

scanner settings screen.

2. Place the document onto the scanner.

22

IMPORTANT

See “Placing Documents onto the Scanner” on p. 19 for
information about placing documents onto the scanner.

3. From the application you are using, execute the

required command to start scanning.

Scanning starts.

4. When scanning of the document is complete, the

application goes into the Ready Mode.

Hint

If paper feeding stops during scanning due to a system error or
paper jam, make sure that the last page of the document was
recorded properly before continuing to scan.

5. If you want to scan another document, place it onto

the scanner, and then execute the required
command from the application to resume scanning.
To finish scanning, execute the required command
from the application.

IMPORTANT

If you are using the feeder for scanning, be sure to remove
ejected document pages from the document eject tray before
scanning another document. Leaving a document in the
document eject tray and scanning another document can cause
a paper jam.

■ Panel Feeding

With panel feeding, you execute the scan command from
your application, and then use the scanner’s Start and Stop
keys to control the scanning operation.

1. Select [Panel-Feeding] in [Feeding Option] on the

scanner settings screen.

2. From the application you are using, execute the

required command to start scanning.

The Start key lamp to lights green.

3. Place the document onto the scanner.

2

Basic Operation

IMPORTANT

See “Placing Documents onto the Scanner” on p. 19 for
information about placing documents onto the scanner.

4. Press Start.

5. When scanning of the document is complete, the

scanner goes into the Ready Mode.

Hint

If paper feeding stops during scanning due to a system error or
paper jam, make sure that the last page of the document was
recorded properly before continuing to scan.

6. If you want to scan another document, place it onto

the scanner, and then press Start to resume
scanning. To finish scanning, press Stop.

IMPORTANT

If you are using the feeder for scanning, be sure to remove
ejected document pages from the document eject tray before
scanning another document. Leaving a document in the
document eject tray and scanning another document can cause
a paper jam.

23

■ Automatic Feeding

Automatic feeding can be used when feeding a document
from the feeder. After you execute the scan start command
from the application, the scanner starts scanning
automatically whenever it detects a document loaded into
the feeder.

1. Select [Automatic Feeding] in [Feeding Option] on

the scanner settings screen.

2. From your application, execute the command to start

scanning.

The Start key lamp lights green.

3. Load the document into the document feeder tray.

The scanner detects the documents, and scanning starts.

IMPORTANT

See “Placing Documents onto the Scanner” on p. 19 for
information about placing documents onto the scanner.

4. When scanning of the document is complete, the

scanner goes into the Ready Mode.

5. Raise the document feeder tray to remove the

ejected document pages.

IMPORTANT

Make sure to remove ejected document pages from the
document eject tray before scanning another document.
Leaving a document in the document eject tray and scanning
another document can cause a paper jam.

6. Loading another document into the document feeder

tray causes scanning to start automatically. After you
finish scanning, press Stop.

Hint

If the scanning side is set to [Auto] and the feeding option is set
to [Automatic Feeding], scanning is performed as follows.

• Documents are automatically detected and scanned when
placed in the feeder.

• The Start key lamp lights, and the flatbed enters a standby
state. If you place a document on the flatbed and press the
Start key, the document on the flatbed will be scanned.

24

5. Scanning

Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.0 software included with the
scanner, or directly from the control panel of the DR-7090C, using the Job Function.
This section describes the Job Function and provides an overview of CapturePerfect 3.0.

IMPORTANT

• When the conditions for scanning require a large amount of the computer’s memory, scanning may not be possible if the memory is
insufficient. If a memory error appears during scanning, exit the application and change the scanning conditions before attempting to scan
again.

• Configurations that use the computer’s memory include the following. If memory becomes insufficient, consider changing these
configurations.
Mode (24-bit Color), Dots per inch (600 dpi), Page Size (Auto-detection), Deskew

2

Basic Operation

About the Job Function

The Job Function enables you to use the Job Registration Tool
to register different jobs which can then be selected for
scanning by pressing the Job key on the control panel.
Job registration stores scanning condition settings, image file
format selection, save destination, and image data processing
settings for each job to be used with the Job Function.

Hint

The Job Registration Tool is a TWAIN-compliant application that is
installed along with the ISIS/TWAIN driver. For details, refer to
Chapter 9 “Job Registration Tool Settings” in the User Manual.

The Job function has the capabilities listed below, and jobs
can be registered using the Job Registration Tool.

• Images can be saved to a shared folder or other specified
folder.

• Images can be sent as e-mail attachments (e-mail
application not required).

• Images can be output to a specified printer.

Save image to
specified folder.

(Network)

DR-7090C

Output to printer

Send image as an
e-mail attachment.

■ Executing Jobs

Use the following procedure to execute jobs that have been
registered by the Job Registration Tool.

1. Set the Events function. (See “Setting the Events

Function” on p. 27.)

2. From the Windows task bar, click [Start] ➔ click [All

Programs] ➔ [Canon DR-7090C] ➔ [Job Registration
Tool].

25

Job Registration Tool starts.

3. Use Job Registration Tool to register a job.

Hint

For details on how to register jobs with Job Registration Tool,
see Chapter 9 “Job Registration Tool Settings” in the User
Manual.

4. Press the Job [ ] key to enter the Job Mode.

The job number screen appears on the display panel.

5. Press the Job [ ] and [ ] keys to select a job

number (01 to 99).

6. Place the document onto the scanner.

IMPORTANT

For details on how to place documents, see “Placing
Documents onto the Scanner” on p. 19.

7. Press the Start key.

The image file is forwarded in accordance with the
selected job.

8. When scanning of the document is complete, press

the Stop key to exit the Job Mode.

Hint

If the Job Mode is not operating correctly, see “Troubleshooting”
on p. 57.

26

■ Setting the Events Function

The Job function will not function unless [DR7090C Job
Tool] is specified for the scanner’s Events function in
Windows. Before using the Job function, perform the
following procedure to configure the scanner’s event
settings.

1. Click the [Start] button, then select [Settings] -

[Control Panel].

2. Double-click [Scanners and Cameras].

3. Select [Canon DR-7090C] and click [Properties].

2

Basic Operation

4. Click the [Events] tab.

The Scanners and Cameras dialog box appears.

Hint

The dialog box that appears may vary depending on the
Windows version you are using.

27

5.

Select [Job Start Button] under [Scanner events].

6. Clear all the check boxes under [Send to this

application] except for the [DR-7090C Job Tool]
check box.

7. Click [Apply].

IMPORTANT

You cannot use the Job function if the [Disable device events]
check box is selected.

8. Click [OK].

9. Restart Windows.

CapturePerfect 3.0

CapturePerfect 3.0 is an ISIS-compatible application
developed for Canon document scanners.
CapturePerfect 3.0 includes the following modes. Select the
desired scan mode from the Scan menu to perform scanning.
For more information on CapturePerfect 3.0, refer to the
CapturePerfect 3.0 Operation Guide.

■ Scanning with CapturePerfect

The following three scanning methods are available from
the CapturePerfect Scan menu.

Scan Batch to Printer

Prints scanned images
on a specified printer

Scan Batch to File

Saves scanned images as files in
a specified folder

28

(Network)

Scan Batch to Mail

Starts your e-mail program and
attaches the scanned image to
a new e-mail message

DR-7090C

Scan Batch to File

Documents are scanned with the preset scanning
conditions, and the scanned image data is saved to a
specified folder.

Scan Batch to Printer

Documents are scanned with the preset scanning
conditions, and the scanned image data is printed on a
specified printer.

Scan Batch to Mail

Scanning is performed with the specified scanning
conditions, and a MAPI-compliant e-mail client is started
to generate a new e-mail message with the scanned images
as attachments.

Scan Page

Only one page of the document is scanned.

Scan Job

The scanning conditions and scan mode (Scan Batch to
File, Scan Batch to Printer, or Scan Batch to Mail) are
registered in advance as a job. The scan job can then be
performed by selecting the registered job from the drop­down list (a) or by clicking (Scan Job) on the toolbar (b).

Scan To Presentation

This mode is useful when a compact scanner is used in an
environment such as a conference hall, where it is
connected to a large display or projector. By setting
CapturePerfect for full-screen display before scanning,
scanned images are displayed at full size on the screen.

Hint

This is not usually practical for large scanners such as the DR­7090C.

■ Using CapturePerfect 3.0

This section describes how to start CapturePerfect 3.0 and
scan documents. The procedure for using the Scan Batch
to File function is described here as an example.
For details, refer to the CapturePerfect 3.0 Operation
Guide.

1. From the Windows task bar, click [Start] ➔ click [All

Programs] ➔ [CapturePerfect 3.0] ➔ [CapturePerfect

3.0].

2

Basic Operation

b a

Hint

The following two scan jobs are already registered and up to 99
additional jobs can be registered.

• Color Document
Scan the document using 24-bit color, simplex, at 300 dpi
resolution, and save the file in the folder [My Pictures] under
the folder [My Documents].

• Binary Document
Scan the document in black-and-white, simplex, at 200 dpi
resolution, and save the file in the folder [My Pictures] under
the folder [My Documents].

CapturePerfect 3.0 starts.

29

2.

From the [Scan] menu, select [Select Scanner].

The [Select Scanner] dialog box opens.

Hint

Before the DR-7090C scanner can be used, it must be selected
as the scanner for use with your application program.
As the scanner selection procedure depends on the application
program being used, refer to your application’s user’s manual
as needed to select the scanner.

3. Select [Canon DR-7090C] and click [Settings].

IMPORTANT

If you select [Default] in the ISIS driver properties dialog box,
that setting is applied here.

5. Click [OK] to finish scanner selection.

6. From the [Scan] menu, select [Scan Batch to File].

The [Scan Batch to File Setting] dialog box opens.

7. Click [Scanner Setting].

The [Configure Device Settings] dialog box opens.

IMPORTANT

If [Canon DR-7090C] is not displayed in [Scanner Name], you
must re-install the ISIS/TWAIN driver.

4. Set the [Default Page Size].

30

The Properties dialog box for the scanner driver opens.

8. Set the scan settings. (See “Scanner Settings Dialog

Boxes” on p. 33.)

9. Specify the file name and the file type for saving the

image data.

For details on the available settings in the [Scan Batch to
File Setting] dialog box, refer to the CapturePerfect 3.0
Operation Guide.

10.

Place your document and click [Save] to start
scanning.

IMPORTANT

You must load your documents as described below, depending
on the specified [Scanning Side] and [Feeding Option] settings.

• If the [Standard Feeding] Feed Option is enabled, load your
documents before scanning. When all of the documents have
been scanned, the Continue Scanning dialog box appears.

• If a Feed Option other than [Standard Feeding] or [Manual
Feeding] is selected, once you have started scanning, each
document placed in the Document Feed Tray is scanned, and
when no document is loaded, the scanner enters the standby
state.

• If the [Automatic Feeding] Feed Option is enabled, scanning
is performed automatically whenever a sensor in the
Document Feed Tray detects a loaded document, and
pressing the Stop key causes the Continue Scanning dialog
box to appear.

• If the [Panel-Feeding] Feed Option is enabled, the Start key
lamp is lit. You must load a document and press the Start key
to scan. Pressing the Stop button causes the Continue
Scanning dialog box to appear.

• If the scanning side is set to [Auto] and the feeding option is
set to [Automatic Feeding], scanning is performed as follows.
– Documents are automatically detected and scanned when

placed in the feeder.

– The Start key lamp lights, and the flatbed enters a standby

state. If you place a document on the flatbed and press the
Start key, the document on the flatbed will be scanned.

2

Basic Operation

31

11.

When the [Continue Scanning] dialog box appears,
verify that a document is loaded, and click either
[Continue Scanning] or [Stop Scanning].

Hint

If Use Continue Scanning dialog in the [Scan] menu is not
checked, scanning finishes without displaying the Continue
Scanning dialog box.

12.

When scanning is complete, select [Exit] from the
[File] menu to quit CapturePerfect 3.0.

32

Scanner Settings Dialog Boxes

The settings dialog boxes for the scanner appear according to the following structure, and the availability of some functions depend
on the application you are using. For details, refer to the User Manual.

Basic Setup Dialog Box

Allows you to configure basic scan settings.

Orientation Settings Dialog Box

Allows you to configure scan settings based on document
orientation.

Scan Area Dialog Box

Allows you to define specific areas for scanning.

Advanced Settings Dialog Box

Allows you to configure processing options for scanned images.

Gamma Settings Dialog Box

Allows you to adjust color settings for scanned images.

Other Settings Dialog Box

Allows you to configure settings including those for the feed
method, batch separation, and prescanning.

2

Basic Operation

33

■ Basic Scanning Condition Settings

This section provides an overview of the basic setting items
that are the minimum requirements when configuring the
scanner settings.
When you scan a document, make sure to confirm the [Mode],
[Page Size], [Dots per inch], and [Scanning Side] basic
conditions in the Basic Setup dialog box.

Mode

Select the scanning mode.

Hint

[Advanced Text Enhancement] removes or processes the
background color and background surrounding text to enhance
the text for easy reading.

Page Size

Select the paper size in accordance with the document to
be scanned.

Hint

If [Auto-detection] is selected, the edges of the document are
detected and images that match the size of the document are
saved.

Dots per inch

Select the scanning resolution.

Hint

Higher resolutions provide clearer images, but produce larger
files.

Scanning Side

Select which page side(s) to scan.

Hint

• To scan using the flatbed, set the scanning side to [Flatbed] or
[Auto].

• If the scanning side is set to [Auto], documents placed in the
feeder tray will be scanned. If there are no documents in the
feeder tray, the flatbed will be scanned.

• If the scanning side is set to [Skip Blank Page], the images of
blank pages are deleted when the images are saved.

34

6. Clearing Paper Jams

A paper jam is indicated when scanning stops unexpectedly and the message shown below appears on the display panel. Use the
procedure below to clear a paper jam.

Jam

Pxx x

Hint

• The document set indicator on the feeder cover flashes when a paper jam occurs.

• The error code, “xxx”, will vary depending on the detected location of the paper jam.

2

Basic Operation

Clearing a Paper Jam

WARNING

• Be careful when you clear a paper jam. You may be injured
unexpectedly. For example, the paper edges may cut your
fingers, or the document may be damaged.

• Remove all jammed sheets of paper. Paper scraps left inside the
scanner may be drawn into the scanner again, causing another
paper jam or malfunction.

• When opening or closing the feeder, take care not to get your
fingers caught.

1. Remove all document pages from the document

feeder tray and the document eject tray.

2. Open the feeder cover.

Operate the opening lever, and then slowly raise the cover
until it stops.

3. Confirm the location of the paper jam.

4. If the document is jammed under the feeder guide,

grasp the tab inside the scanner to open the feeder
guide.

35

5.

Rotate the dial on your side of the scanner to remove
any paper jammed inside the feeder.

7. Close the feeder cover.

Hint

• Rotating the dial to the right a reverse feeds any paper

jammed inside the feeder.
Gently pull the paper from the feeder as you rotate the dial.

• Rotating the dial to the left b forward feeds jammed paper into

the document eject tray. After feeding the paper, raise the
document feeder tray and remove the paper.

6. Close the feeder guide.

CAUTION

Take care to avoid pinching your fingers when closing the
feeder guide.

CAUTION

Take care to avoid pinching your fingers when closing the
feeder cover.

8. Open the feeder.

CAUTION

Open the feeder carefully and slowly, taking care to avoid letting
the feeder fall over backwards.

36

9. Remove any paper jammed inside the feeder.

Paper Jam Causes

Any of the following factors can cause paper to jam. If you
experience paper jams, check the following points and take
the required action:

10.Slowly and carefully close the feeder.

CAUTION

Lower the feeder slowly, taking care to avoid pinching your
fingers. Failure to do so might result in personal injury.

• What to check: Is the document size or thickness outside

the range supported by the feeder, or is the document paper
of substandard quality?
What to do: See “Documents” on p. 17 for information
about required document properties.

• What to check: Is a jam being caused by document paper

that is not sliding properly?
What to do: Scan such paper from the flatbed (platen glass),
one page at a time. (See p. 20.)

• What to check: Are the rollers inside the feeder dirty or

worn?
What to do: If the rollers are dirty, clean them. (See p. 46.)
If the rollers are worn, contact your service representative to
have them replaced.

2

Basic Operation

37

7. About the User Modes

You can configure the scanner settings with the user modes described below.

• When scanning a document that is 17" (432 mm) or more in

User Mode Functions

User mode functions are as follows:

■ Count Only Mode

Count On l y Mode

ON [ OF F ]

ON: Counts the number of pages in a document using

stand-alone scanner operations.

OFF: Normal Mode (default)

■ Long Document Mode

length, load the document one page at a time and scan.

■ Stand-by Mode

Stand-by Mode

240: Scanner enters Stand-by Mode after 4 hours of non-

60: Scanner enters Stand-by Mode after an hour of non-

10: Scanner enters Stand-by Mode after 10 minutes of

240 60 [ 10 ]

use.

use.

non-use (default).

Long Document

ON [ OF F ]

ON: Enables detection of documents up to 24.8" (630 mm)

long for auto document size detection. (See
“Documents” on p. 17.)

OFF: Enables detection of documents up to 17.0" (432

mm) long for auto document size detection (default).

IMPORTANT

• Processing speed may slow down when scanning while the
Long Document mode is set.

• When scanning two-sided documents with the Long
Document mode set to ON, the documents will be scanned
one side at a time, regardless of the single-pass duplex
setting.

• When using the Long Document mode, if you place a long
document askew in the document tray, it will rub against both
sides of the feeding path and may damage the document.
Make sure to align the document straight when placing it in the
document tray.

• When using the Long Document mode, jam detection may not
work propery and document may be damaged. Be wary of
paper jams when using Long Document mode.

38

■ Display Language Mode

Japanese

ON [ OF F ]

ON: Japanese
OFF: English (default)

■ Display Contrast Setting

Display Contrast

Use the and keys to move the pointer ( ) to the left
for lighter contrast or to the right for darker contrast.

■ Setting SCSI Transfer Speed

SCS I S p e e d

[20] 10 5

Set the maximum value for synchronous transfer speed for
the SCSI interface.

20: 20 Mbyte/sec (Ultra SCSI) (default)

10: 10 Mbyte/sec (First SCSI)
5: 5 Mbyte/sec (non-synchronous)

If the scanner does not operate correctly when the output
speed is set to ‘20’ Mbyte/sec, reduce the transfer speed to
‘10’ Mbyte/sec or ‘5’ Mbyte/sec.

How to Set the User Modes

Use the following procedure to configure user mode settings.

1. Press Menu to display the user mode screens.

■ Setting USB Short Packet

USB Sh o r t Pa c k e t

[ON] OFF

Change the USB short packet settings. (default: ON)
If the scanner does not operate normally with your
computer’s standard USB interface, change the short
packet setting to ‘OFF’.

IMPORTANT

If you change the setting for the SCSI transfer speed or the USB
short packet settings, turn OFF the scanner, and then turn it ON.

■ Setting Single-Pass Duplex

Single-P ass Dup.

[ON] OFF

Select the duplex (two side) scanning method used for
documents placed in the feeder tray.
ON: Scans both sides of the document page

simultaneously (default).

OFF: The scanner scans the front side of the document

page and then automatically flips the page to scan the
reverse side.

■ Total Counter

To t a l Coun t e r

0

Displays the cumulative total number of document pages
fed by the scanner.

Use the Menu key to cycle through the user modes in the
sequence shown below.

Count Onl y Mode

ON [ O F F ]

Long Document

ON [ O F F ]

Stand-by Mode

240 60 [ 10 ]

Japanese

ON [ O F F ]

Display Contrast

Tota l Counter

Si ng le -P ass Dup.

[ON] OFF

USB Sh o r t Pa c k e t

[ON] OFF

SCS I Sp e e d

[20] 10 5

2. Use the and keys to change the currently

displayed setting.

3. Press Enter to register the displayed setting.

4. To exit the user mode screens, press Stop.

2

Basic Operation

0

39

Chapter 3 Maintenance

1. Changing the Stamp Cartridge ......................... 42

2. Daily Cleaning................................................... 44

About the Cleaning Cloth and Cleaning Paper ......44

Cleaning the Main Unit...........................................44

Cleaning the Flatbed (Platen Glass) and Pressure

Board......................................................................45

Cleaning the Feeder...............................................46

Cleaning the Power Plug........................................52

1. Changing the Stamp Cartridge

When using the optional stamp unit (see p. 14) to stamp scanned documents, you should use the following procedure to replace the
stamp cartridge whenever the stamp mark becomes smudged or faint. Contact your sales reprentative or service representative to
purchase a new stamp cartridge.

1. Open the feeder cover.

Operate the opening lever, and then slowly raise the cover
until it stops.

2. Open the feeder guide, and then open the inner

cover.

The feeder guide has a green tab, while the inner cover
located under the feeder guide has a light blue tab.

3. Use a pair of tweezers or some similar tool to remove

the old stamp cartridge.

4. Insert a new stamp cartridge.

42

Feeder Guide

Stamp CartridgeInner Cover

IMPORTANT

• When installing the stamp cartridge, make sure that the stamp
does not protrude outside the hole.

• Improperly installing the stamp cartridge can cause paper
jams.

5. Close the feeder guide and inner cover.

3

CAUTION

Take care to avoid pinching your fingers when closing the
feeder guide and inner cover.

6. Close the feeder cover.

CAUTION

Take care to avoid pinching your fingers when closing the
feeder cover.

Maintenance

43

2. Daily Cleaning

To maintain high-quality scanning, you should periodically clean the following:

• Main unit

• Flatbed (Platen glass)

• Pressure Board

•Feeder

CAUTION

• Before you clean the scanner, turn OFF the scanner and computer and disconnect the power cord from the power outlet. Otherwise, an
electrical shock may result.

• Never clean the scanner with any kind of organic solvent, such as alcohol, benzene, or paint thinner. It might cause a fire and electrical shock,
or cause the exterior of the scanner to disfigure or discolor.

• Never spray detergent or water directly onto the flatbed (platen glass). Sprayed liquid can get inside the scanner and soil the light source and
lens.

• Overuse of water and allowing the scanner to become too wet during cleaning can damage scanned documents and cause malfunction of
the scanner.

About the Cleaning Cloth and Cleaning Paper

Use cleaning cloth and cleaning paper supplied with the
scanner as follows.

• Cleaning coth:
Use the cleaning cloth to clean the scanning glass and
rollers.

• Cleaning paper:
Attach the cleaning paper to the scanning area cleaning tool
located behind the pressure board. (See p. 49 and p. 51.)

44

Cleaning the Main Unit

Wipe the scanner with a firmly wrung cloth moistened
slightly with water or mild detergent. Then wipe off with a
clean, dry cloth.

Cleaning the Flatbed (Platen Glass) and Pressure Board

A dirty flatbed (platen glass) or pressure board can cause
soiling of scanned images, or document size detection errors.
Clean the flatbed (platen glass) and pressure board
periodically.

1. Open the feeder.

CAUTION

Open the feeder carefully and slowly, taking care to avoid letting
the feeder fall over backwards.

2. Wipe the flatbed (platen glass), scanning glass

(narrow strip of glass) and pressure board with a
cloth moistened with plain water and thoroughly
wrung out. Next, wipe the flatbed (platen glass),
scanning glass and pressure board with a soft, dry
cloth.

3

Maintenance

45

3.

Slowly and carefully close the feeder.

CAUTION

Lower the feeder slowly, taking care to avoid pinching your
fingers. Failure to do so might result in personal injury.

Cleaning the Feeder

Without periodic cleaning, a problem may be caused on the
scanned image or the document may become soiled. Clean the
feeder periodically.

1. Open the feeder cover.

Operate the opening lever, and then slowly raise the cover
until it stops.

2. Wipe the 13 rollers inside the feeder cover with a

cloth moistened with plain water and thoroughly
wrung out. Next, wipe the rollers dry with a soft, dry
cloth.

46

3. Wipe the 13 rollers on the feeder guide with a cloth

moistened with plain water and thoroughly wrung out.
Next, wipe the rollers dry with a soft, dry cloth.

5. Wipe the four rollers with a cloth moistened with plain

water and thoroughly wrung out. Next, wipe the
rollers dry with a soft, dry cloth.

3

Maintenance

4. Grasp the tab in the front to open the feeder guide.

6. Wipe the four rollers inside the feeder guide with a

cloth moistened with plain water and thoroughly
wrung out. Next, wipe the rollers dry with a soft, dry
cloth.

47

7.

Close the feeder guide.

CAUTION

Take care to avoid pinching your fingers when closing the
feeder guide.

8. Close the feeder cover.

9. Open the feeder.

10.

Wipe the feeder roller (white) and platen roller (black)
with a cloth moistened with plain water and
thoroughly wrung out. Next, wipe the metal dry with a
soft, dry cloth.

CAUTION

Take care to avoid pinching your fingers when closing the
feeder cover.

48

IMPORTANT

When you open the feeder cover and turn the dial located in the
front, the platen roller rotates.
When cleaning the platen roller, rotate the roller slowly while
wiping it.

Dial

11.

Pull the lever on the upper part of the feeder to open
the scanning area on the feeder.

12.

Remove the scanning area cleaning tool from inside
the cover.

13.

Remove one sheet of cleaning paper from the plastic
bag, and fold it in two as shown.

3

Maintenance

49

14.

Attach the cleaning paper to the scanning area
cleaning tool.

15.

Open the inner cover.

16.

Wipe the platen roller located behind the inner cover
with a cloth moistened with plain water and
thoroughly wrung out. Next, wipe the roller with a soft,
dry cloth.

IMPORTANT

When cleaning the platen roller, rotate the roller slowly while
wiping it.

Platen
Roller

17.

Clean the feeder’s scanning area along the rail.

50

18.

Close the inner cover.

20.

Close the cover for the feeder’s scanning area.

3

CAUTION

Take care to avoid pinching your fingers when closing the cover.

19.

Remove the cleaning paper from the scanning area
cleaning tool, and place the cleaning tool inside the
cover.

CAUTION

Take care to avoid pinching your fingers when closing the cover.

21.

Press the center part of the cover until it clicks into
place. Make sure that the cover is completely closed.

Maintenance

51

22.

Slowly and carefully lower the feeder back down.

CAUTION

Lower the feeder slowly, taking care to avoid pinching your
fingers. Failure to do so might result in personal injury.

Cleaning the Power Plug

If you leave the power plug connected to the power outlet for
a long period of time, dust may accumulate at the power
outlet, and cause a fire or electrical shock. Clean the power
plug periodically.

52

Chapter 4 Practical Examples

1. Messages.......................................................... 54

Status Display ........................................................54

Error Messages......................................................55

2. Troubleshooting................................................ 57

Trouble Categories.................................................57

Problem and Solution.............................................57

1. Messages

There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner
encounters a problem.

Status Display

The following messages appear on the display panel to
indicate the scanner’s operating state:

■ Count Only Mode

Count On l y Mode

00000

Status: Operating in Count-Only mode.

■ Ready

Rea d y

00000

Status: The scanner is ready to use. If you do not perform
any operations for 10 minutes, the scanner will enter Sleep
mode.

■ Scanning...

Scann i ng . . .

xxxxx

Status: Scanning is in progress.

■ Sleeping...

■ Wait...

Wait...

Status: The scanner is busy processing. Wait until the
display changes.

■ 01:XXXXXXXX

01 : XXXXXXXX

Status: The scanner is in Job Mode. Press the Start key to
scan, or press the Stop key to exit Job Mode. (See “About
the Job Function” on p. 25.)

Sl eep i ng . . .

Status: The scanner is entering the Sleep mode. Press any
key to recover.

54

Error Messages

When one of the following messages appears on the display
panel, an error has occurred in the scanner. Follow the
indicated procedure to resolve the error.

■ Cover Open

Cov e r Open

Cxx x

Error Code: C001
Cause: The feeder is open.
Solution: Close the feeder.
Error Code: C002
Cause: The feeder cover is open.
Solution: Close the feeder cover.

■ Jam

Jam

Pxx x

Error Code: Pxxx
Cause: Paper has jammed.
Solution: Remove the jammed paper. (See p. 35.)

■ Misfeed

Mi s f eed

Axx x

Cause: Feed error
Solution: Check the document and try again. If this error

continues to appear, scan the document from the flatbed
(platen glass).

■ Send failed

Send f a i l ed .

Cause: An error occurred while transferring image data
for a Job function.
Solution: Check the Job Registration Tool settings, and
scan again. For details, see Chapter 9 “Job Registration
Tool Settings” in the User Manual.

■ Detect Mix Doc.

Detect Mix Doc.

Jxxx

Cause: Mixed size documents were detected while
scanning at 600 dpi resolution.
Solution: Check the size of the documents, and scan
again. If this message appears when you are scanning
documents of different sizes, set the mixed document
mode to ON in the scanner settings to prevent this message
from appearing.

■ Call for Service

Cal l for Service

Exxxxxxx

Error Code: E2020001
Cause: The transportation screws are still installed on the

scanner.
Solution: Turn the scanner OFF, and remove the
transportation screws. (See p. 2.)

Error Code: E2250101
Cause: The amount of light emitted from the reverse-side

scanning sensor is insufficient.
Solution: If you restart the scanner, the “Single-Pass
OFF” message appears. (See “Single-Pass OFF” on p. 56.)

Error Code: E4000100
Cause: One or more of the rear cables are disconnected.

4

Practical Examples

55

Solution: Turn the power OFF, and check the rear of the
scanner, and reconnect any cables that are disconnected.
(See “Checking the Rear Cables” on p. 4.)

Error Code: Exxxxxxx (any error code not listed
above)
Cause: Internal scanner error.
Solution: Turn the power OFF, and restart the scanner. If

this does not solve the problem, make a note of the error
code and contact your Canon service representative.

■ Single-Pass OFF

Single-Pass OFF

Cause: This appears when the scanner is restarted after the
“Call for Service E2250101” (insufficient light from the
reverse-side scanning sensor) error message appears.
Solution: The amount of light emitted is insufficient for
scanning the reverse side of the document, and single-pass
duplex scanning is disabled. Press any key on the
operation panel to clear the message and enable normal
scanning. Contact your local dealer or Canon service
representative, and replace the reverse-side scanning
sensor.

56

2. Troubleshooting

This section describes the problems that may occur during use of the scanner and how to solve them.

Trouble Categories

The following trouble categories are addressed:

• The Scanner Does Not Turn ON (See p. 57)

• The “Wait” Message Does Not Disappear (See p. 57)

• The Scanner Is Not Recognized (Connecting via USB)
(See p. 58)

• The Scanner Is Not Recognized (Connecting via
SCSI) (See p. 58)

• Scanning Is Not Performed (See p. 59)

• Slow Scanning Speed (See p. 59)

• Documents Do Not Feed Properly (See p. 60)

• Saved Image Files Do Not Open (See p. 60)

• Scanning Results Are Not as Expected (See p. 60)

• The Display Panel Does Not Display Properly (See
p. 62)

• Job Functions Do Not Operate Properly (See p. 62)

It you cannot resolve a problem, contact your local authorized
Canon dealer or your service representative.

Problem and Solution

■ The Scanner Does Not Turn ON

If the scanner does not turn ON, first confirm the
following:

✔ Is the power cord connected correctly?
✔ Is the power cord inserted into the power outlet?

■ The “Wait” Message Does Not Disappear

Make sure that the cables at the rear of the scanner are
properly connected, and then restart the scanner.
If the message does not disappear after restarting the
scanner, contact your local Canon dealer or service
representative.

Wait...

4

Practical Examples

57

■ The Scanner Is Not Recognized (Connecting
via USB)

If the scanner’s USB connection is not recognized, first
confirm the following:
✔ Are the scanner and PC connected correctly using the

proper cable?

✔ Is the scanner’s power switch turned ON?

If this does not solve the problem, consider the following
possible causes:

Cause The scanner does not support your USB

interface.

Solution This product is not guaranteed to operate with

all types of USB interfaces. Contact your local
authorized Canon dealer or service
representative for more information.

Cause The scanner does not support the USB

cable.

Solution Use the USB cable provided with the scanner.

Cause The USB hub is not compatible with the

scanner.

Solution Remove the USB hub.

Cause The SCSI terminator is not set to ON.

Solution When using a USB connection, proper

scanning may not be possible if the SCSI
terminator is not set to ON. Make sure to set
the SCSI terminator to ON.

■ The Scanner Is Not Recognized (Connecting
via SCSI)

If the scanner’s SCSI connection is not recognized, first
confirm the following:
✔ Are the scanner and PC connected correctly using the

proper cable?

✔ Is the scanner’s power switch turned ON?
✔ Is the SCSI card in the PC operating properly?
✔ Was the PC turned ON before the scanner?

IMPORTANT

When using the SCSI connection, if the scanner is turned ON
after the PC, it may not be properly recognized by the PC.

If this does not solve the problem, consider the following
possible causes:

Cause The SCSI card is not compatible with the

scanner.

Solution Use a recommended SCSI card.

Cause The scanner’s SCSI ID is identical to the

SCSI ID of another device.

Solution Check the SCSI IDs of all SCSI devices

connected to the system and set a unique SCSI
ID for the scanner.

Cause The terminator is not set correctly.

Solution When another SCSI device is connected

between the scanner and the PC, that device’s
terminator must be disabled (set to OFF).

Cause There is a problem with another SCSI

device that is connected in the daisy
chain.

Solution Do not use the daisy chain connection

configuration.

58

■ Scanning Is Not Performed

If scanning does not start when it should, first confirm the
following:
✔ Are the scanner and PC correctly connected with the

proper cable?

✔ Is the scanner’s power switch turned ON?

If this does not solve the problem, consider the following
possible causes:

Cause The ISIS/TWAIN driver and Job

Registration Tool are not installed
correctly

Solution Uninstall and then reinstall the ISIS/TWAIN

driver and Job Registration Tool.

Cause Another application is using the driver for

this scanner.

Solution Exit the application that is using the driver.

Cause Memory is insufficient due to scan

conditions that require large amounts of
memory.

Solution Exit the application currently in use, change

the scanning configurations after restarting the
application, and try scanning again.

IMPORTANT

It the scanner does not operate because of a system error, turn
the scanner OFF and wait at least 10 seconds before turning it
back ON. If errors continue to occur, reboot the scanner and
computer.

■ Slow Scanning Speed

If the scanning speed is slow, first confirm the following:
Scanning may be slow if the USB interface does not
support Hi-Speed USB 2.0.
✔ Does the PC’s USB interface support only Full-Speed

USB 1.1?

✔ Is the USB cable you are using the one that was

supplied with the scanner (Hi-Speed USB 2.0
compliant)?

✔ Is a USB 1.1-compliant device connected to the USB

hub at the same time?

If this does not solve the problem, consider the following
possible causes:

Cause Other applications are running in the

background on your PC.

Solution Quit all other applications that are running.

Cause Resident applications, such as anti-virus

software, are draining memory resources.

Solution Quit all resident applications.

Cause Temporary files cannot be created in the

TEMP folder, as there is not enough free
space on the hard disk.

Solution Delete unnecessary files on the hard disk to

increase free space.

■ The Two Sides of a Document are Not Scanned
Simultaneously During Duplex Scanning

If the two sides of a document are scanned one side at a
time during duplex scanning, confirm the following:
✔ Is Single-Pass Duplex set to ON in the user mode

settings?

✔ Is Long Document mode set to OFF?

IMPORTANT

Single-pass duplex scanning is disabled when the amount of
light emitted from the reverse-side scanning sensor is
insufficient. (See p. 55.)

4

Practical Examples

59

■ Documents Do Not Feed Properly

If a document does not feed properly, first confirm the
following:
✔ Are pages sticking together because of static electricity

or another cause?

✔ Are you attempting to scan a document with size, paper

thickness or quality that is not supported by the
scanner? (See “Documents” on p. 17.)

✔ Are the rollers dirty?
✔ Are the rollers worn out?

IMPORTANT

• Double feeding occurs when document pages stick together,
and incompatible paper thickness or quality can cause paper
jams. Check your documents carefully before loading.

• Replacement rollers can be purchased as consumables. If
performance is not improved after cleaning the rollers, contact
your local Canon dealer or service representative.

If this does not solve the problem, consider the following
possible problems and causes:

Problem Cannot scan from the feeder.
Cause The scanning side setting for the ISIS/

TWAIN driver is set to [Flatbed].

Solution Set the scanning side to a setting other than

[Flatbed].

■ Saved Image Files Do Not Open

If image files saved by CapturePerfect 3.0 cannot be
opened by another application, first confirm the following:
✔ Does the application you are using support

CapturePerfect 3.0 image file types (*.bmp, *.tif, *.jpg
and *.pdf)?

If this does not solve the problem, consider the following
possible causes:

Cause The application does not support multi-

page TIFF files.

Solution Open the files using an application that

supports multi-page TIFF files, or save the
images as single-page TIFF files using
CapturePerfect 3.0.

Cause The compression format used by

CapturePerfect 3.0 is not supported.

Solution Open the image file with CapturePerfect 3.0,

set the compression format to [None], and save
it again.

■ Scanning Results Are Not as Expected

If the scanned images do not appear as expected, one or
more ISIS/TWAIN driver settings may be incorrect, or
your application may not support certain scanner
functions.

60

Problem The scanned image is too dark (or faint).
Cause The [Brightness] setting is not set to an

appropriate value.

Solution If the image is too dark, set a higher brightness

setting, or if the image is too faint, set a lower
brightness setting.

Problem Text or images from the back side of your

document appear in the scanned image.

Cause Brightness may be set too low.

Solution Increase the Brightness setting.

Cause The paper is too thin.

Solution Photocopy the document, and scan the copy.

Problem Double-sided scanning is not possible.
Cause Scanning Side is set to [Simplex].

Solution Set Scanning Side to [Duplex].

If the Scanning Side is set to [Skip Blank
Page], images of blank pages are not saved.

Problem A black margin appears around the

scanned document.

Cause A document smaller than the preset paper

size has been scanned. Or, the loaded
document has shifted out of position.

Solution Set the page size setting to [Auto Detection].

Problem The scanned image is skewed.
Cause The document has been fed at an angle.

(skew)

Solution Slide the document guides to match the width

of your document.

Problem Lines, smudges, or dirt appear on the

scanned image.

Cause The scanning glass or rollers inside the

scanner are dirty.

Solution Clean the scanning glass and roller inside the

feeder. (See “Daily Cleaning” on p. 44.)
If lines still appear on the image even after you
clean the scanning glass and rollers, the
scanning glass inside the scanner may be
scratched. Contact your local authorized
Canon dealer or service representative.

Problem The scanned image is abnormal for

certain documents.

Cause A detection function such as border

removal is enabled when scanning a
document that includes text or photos
extending to the edge of the page (the
scanner cannot accurately process the
edges of documents).

Solution When a page has text or photos extending to its

edges, turn the detection functions off or scan
that page individually.

Problem The scanned image is abnormal in some

applications.

Cause A function not supported by the

application was used.

Solution Some applications do not support functions

such as auto-detection of page size, so
scanning with such applications will produce
abnormal scanned images.
If abnormal image appearance seems to be
application-dependent, try scanning with auto­detection disabled.

4

Practical Examples

61

■ The Display Panel Does Not Display Properly

Consider the following possible problem and causes:

Problem The panel display is in Japanese.
Cause The panel display is set to Japanese in the

user mode settings.

Solution Set the panel display to English in the user

mode settings.

Problem The panel display is dark.
Cause The brightness setting for the display

panel needs adjustment.

Solution Adjust the Display Contrast in the user mode

settings.

■ Job Functions Do Not Operate Properly

Job data is stored on your computer. If Job functions do not
operate properly, first confirm the following:

✔ Is your computer turned on?
✔ Is your computer properly connected to the scanner?

If this does not solve the problem, consider the following
possible problems and causes:

Problem The job title does not appear after

pressing the Job keys.

Cause The job was not registered using Job

Registration Tool.

Solution Register the job using Job Registration Tool.

For details, refer to Chapter 9 “Job
Registration Tool Settings” in the User
Manual.

Problem The Job function does not operate after

selecting the job and pressing the Start
key.

Cause The Windows Events function is not

configured properly.

Solution Configure the Windows Events function

settings so that [DR-7090C Job Tool] starts
up.

Problem Scanning is not performed and the “Send

failed” message appears after selecting
the job and pressing the Start key.

Cause 1) The ISIS/TWAIN driver is being used by

another application.

2) The feeder is specified for document
feeding, but there are no documents
placed on the feeder.

Solution 1) Exit the application that is currently using

the ISIS/TWAIN driver.

2) Place the document in the feeder, and scan
again.

62

Chapter 5 Appendix

1. Specifications.................................................... 64

Specifications for the Scanner ...............................64

Options...................................................................65

Consumables .........................................................65

External Dimensions ..............................................66

2. Index ................................................................. 67

1. Specifications

Specifications for the Scanner

Type

Desktop ADF/flatbed scanner

Document Size

Width: 5.5" to 11.7" (139.7 mm to 298.1 mm)
Length: 5.0" to 17.0" (128 mm to 431.8 mm)

(Normal Mode)

5.0" to 24.8" (128 mm to 630 mm)
(Long Document Mode)

Document Thickness

Black-and-white Documents

• Simplex: 0.002" to 0.006" (0.06 mm to 0.15 mm)

• Duplex: 0.002" to 0.006" (0.07 mm to 0.15 mm)

• Black-and-white/Color Documents Mixed

0.002" to 0.006" (0.07 mm to 0.15 mm)

Color Documents

0.003" to 0.006" (0.08 mm to 0.15 mm)

Documents Longer than 17" (432 mm)

0.003" to 0.006" (0.08 mm to 0.14 mm)

Document Weight

Black-and-white Documents

• Simplex: 11 to 32 lb bond (42 to 128 g/m

• Duplex: 13 to 32 lb bond (50 to 128 g/m

• Black-and-white/Color Documents Mixed
13 to 32 lb bond (50 to 128 g/m2)

Color Documents

17 to 32 lb bond (64 to 128 g/m

Documents Longer than 17" (432 mm)

16 to 24 lb bond (60 to 90 g/m

Document Feeding

Feeder/Flatbed

Scanning Method

3-line CCD, CIS

Light Source

Xenon lamp

Scanning Sides

Simplex/Duplex

Scanning Modes

Black and White, Error Diffusion, Advanced Text
Enhancement, Advanced Text Enhancement II, 256­Level Grayscale, and 24-Bit Color

Scanning Resolution
(primary scan lines x secondary scan lines)

600 x 600 dpi/400 x 400 dpi/300 x 300 dpi/
240 x 240 dpi/200 x 200 dpi/150 x 150 dpi/
100 x 100 dpi

Scanning Speed (A4 landscape) Simplex Duplex

Black-and-White 200 dpi 70 ppm 88 ipm

300 dpi 70 ppm 88 ipm
400 dpi 50 ppm 48 ipm
600 dpi 50 ppm 48 ipm

Gray 200 dpi 70 ppm 88 ipm

300 dpi 70 ppm 88 ipm
400 dpi 50 ppm 48 ipm
600 dpi 50 ppm 48 ipm

Color 200 dpi 70 ppm 88 ipm

2

)

2

)

Automatic Feed

Max. 100 sheets (20 lb bond or 80g/m

2

)

2

)

(13 mm) or less

Interface

SCSI-III/Hi-Speed USB 2.0

Other Functions

Automatic paper size detection, Dropout color, Count
Only Mode, Job function

Dimensions

24.3" (W) x 23.7" (D) x 12.5" (H)
(618 mm (W) x 602 mm (D) x 317 mm (H))

300 dpi 70 ppm 88 ipm
400 dpi 50 ppm 48 ipm
600 dpi 24 ppm 22 ipm

2

) or stack 0.5"

64

Weight

Approximately 90.4 lb (41 kg)

Power Requirement

AC 120 V (60 Hz), 1.8 A (max)
AC 220-240 V (50/60 Hz), 1.2 A (max)

Power Consumption

120 V model Operating: 218 W maximum

Standby: Under 3.5 W

220-240 V model Operating: 210 W maximum

Standby: Under 4.3 W

Noise

Less than 72 dB

Operating Environment

Temperature: 59°F to 86°F (15°C to 30°C)
Humidity: 25% to 80% RH

• You can use the functions noted above if the software
supports them.

• They may not work depending on your computer’s
capabilities and the software you are using.

Specifications are subject to change without notice.

Options

Stamp Unit

Stamps a mark on the surface of a document to indicate
it has been scanned. (See “Stamp Unit” on p. 14.)

5

Appendix

Consumables

Stamp Cartridge

For replenishing the stamp unit.

Cleaning paper

Cleaning paper that is attached to the cleaning tool and
used to clean the scanning area inside the feeder.

• For details about options and consumables, contact your
sales representative or your service representative.

65

External Dimensions

23.7" (602 mm)

24.3" (618 mm)

(16.4" (714 mm))

66

12.4" (314 mm)

5.9" (150 mm)

14.8" (377 mm)

23.1" (586 mm)

12.5" (317 mm)

1.3" (32 mm)

2. Index

A

Automatic Feeding ..........................................................24

C

Cleaning

Feeder .......................................................................46

Flatbed ......................................................................45

Main Unit .................................................................44

Platen Glass ..............................................................45

Power Plug ...............................................................52

Cleaning tool ...................................................................50

Consumables ...................................................................65

Count Only Mode ...........................................................38

D

Daily Cleaning ................................................................44

DIP Switches ..................................................................12

Display Contrast .............................................................38

Display Panel ..................................................................13

Document Eject Tray ......................................................11

Document Feeder Tray ...................................................11

Document Set Indicator ..................................................11

Documents ......................................................................17

Loading .....................................................................19

Types ........................................................................17

E

Enter Key ........................................................................13

Events Function ..............................................................27

External Dimensions .......................................................66

F

Feeder .............................................................................19

Feeder Cover ...................................................................11

Feeding ...........................................................................22

Automatic Feeding ...................................................24

Panel Feeding ...........................................................23

Standard Feeding ......................................................22

Flatbed ............................................................................20

Flatbed (Platen Glass) .....................................................11

H

Handling ...........................................................................5

I

Installation Location .........................................................2

J

Job Function ...................................................................25

Job Keys .........................................................................13

Job Mode ........................................................................26

Job Registration Tool .....................................................25

M

Manuals for the Scanner ...................................................v

Menu Key ....................................................................... 13

Moving the Scanner .........................................................4

N

Names and Functions of Parts ........................................11

New File Key .................................................................13

O

Opening Lever ................................................................11

Opening Sensor .............................................................. 11

Operation Panel ........................................................ 11, 13

Options ...........................................................................65

P

Panel Feeding ................................................................. 23

Paper Jam

Causes ......................................................................37

Clearing ....................................................................35

Power ................................................................................3

Power Cord Connector ...................................................12

Power Switch ............................................................11, 16

Practical Examples ......................................................... 53

Pressure Board ................................................................11

S

Scanning area cleaning tool ............................................ 11

SCSI Connectors ............................................................12

SCSI ID .......................................................................... 12

Securing Braces .......................................................... 3, 11

5

Appendix

67

Set Keys ..........................................................................13

Single-Pass Duplex .........................................................39

Slide Guide .....................................................................11

Specifications ..................................................................64

Stamp Cartridge ..............................................................42

Stamp Unit ......................................................................14

Standard Feeding ............................................................22

Stand-by Mode ................................................................38

Start Key .........................................................................13

Stop Key .........................................................................13

T

Transportation Screw ........................................................2

U

USB Connector ...............................................................12

User Mode

Functions ..................................................................38

How to Set ................................................................39

68

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