Canon DR-3010C User Manual
Cover
Document Scanner
Reference Guide
♦ Please read this manual before operating this scanner.
♦ After you finish reading this manual, store it in a safe place for
future reference.
FCC REGULATIONS (For 120 V model)
Document Scanner, Model M11066
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V models)
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the Interference-causing equipment standard
entitled "Digital Apparatus", ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits radioélectriques applicables
aux appareils numériques de Classe B prescrites dans la norme sur le matériel
brouilleur: "Appareils Numériques", NMB-003 édictée par l’Industrie Canada.
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of with
your household waste, according to the WEEE Directive (2002/96/
EC) and your national law. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic
equipment (EEE). Improper handling of this type of waste could have a possible
negative impact on the environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective
usage of natural resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local city office, waste
authority, approved WEEE scheme or your household waste disposal service. For
more information regarding return and recycling of WEEE products, please visit
www.canon-europe.com
(EEA: Norway, Iceland and Liechtenstein)
MODEL NAMES
Model DR-3010C is identical to model M11066.
Model DR-3010C is the sales name of model M11066.
.
- i -
International ENERGY STAR® Office Equipment Program
As an ENERGY STAR
determined that this machine meets the ENERGY STAR
for energy efficiency.
The International ENERGY STAR
®
Partner, Canon Electronics Inc. has
®
Office Equipment Program is an
®
Program
international program that promotes energy saving through the use
of computers and other office equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office equipment,
such as computers, displays, printers, facsimiles, and copiers. The standards and
logos are uniform among participating nations.
Trademarks
y Canon and the Canon logo are registered trademarks of Canon Inc. in the United
States and may also be trademarks or registered trademarks in other countries.
y Microsoft and Windows are registered trademarks of Microsoft Corporation in
the United States and are trademarks or registered trademarks of Microsoft
Corporation in other countries.
y ISIS is a trademark of EMC Corporation, in the United States.
y Intel and Pentium are registered trademarks of Intel Corporation.
y Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
y Other product and company names herein are, or may be, the trademarks of
their respective owners.
Copyright
Copyright © CANON ELECTRONICS INC. 2008 ALL RIGHTS RESERVED
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
CANON ELECTRONICS INC.
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED
HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
- ii -
Introduction Contents
Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this
manual thoroughly before using the scanner to familiarize yourself with its
capabilities, and to make the most of its many functions. After reading this manual,
store it in a safe place for future reference.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damaging the machine.
NOTE
Indicates a clarification of an operation, or contains additional explanations
for a procedure. Reading these notes is highly recommended.
Introduction.............................................................................. iii
Symbols Used in This Manual .........................................................................iii
Chapter 1 Before Using the Scanner .................................................. 1
1. Important Safety Instructions ...................................................................... 1
Installation Location ................................................................................ 1
AC Adapter .............................................................................................. 2
Moving the Scanner ................................................................................ 2
Handling .................................................................................................. 3
Disposal .................................................................................................. 4
2. Features of the DR-3010C Document Scanner ............................................ 4
3. Names and Functions of Parts ..................................................................... 6
4. Scanner System Requirements.................................................................... 8
5. Setup Disc ................................................................................................... 9
Chapter 2 Basic Operation............................................................ 10
1. Documents ................................................................................................ 10
2. Preparing the Scanner ............................................................................... 12
Preparing the Trays ............................................................................... 12
Preparing the Document Stopper .......................................................... 12
3. Placing Documents.................................................................................... 13
Feeding in the Page Separation Mode ................................................... 13
Feeding in the Bypass Mode .................................................................. 15
Placing Cards ........................................................................................ 15
Placing Folded Documents .................................................................... 16
4. Scanning Methods..................................................................................... 17
Scanning with CapturePerfect 3.0 ......................................................... 17
Scanning with the Job Function ............................................................ 18
Using the Scan Panel............................................................................. 19
Special Scanning ................................................................................... 19
Enhancing the Text of a Document .................................................. 19
Scanning Documents That Include Both Color and Black-and-White
Pages .............................................................................................. 19
Scanning Different Sized Documents Together ............................... 20
Skipping Blank Pages ...................................................................... 20
Scanning (Single-Sided) 11" x 17"/A3 Documents .......................... 20
Deskewing Documents.................................................................... 21
Moire Reduction.............................................................................. 21
Correcting the Text Orientation of Documents ................................ 21
- iii -
Reducing Bleed Through for Thin Documents and Documents
with Dark Back Sides....................................................................... 21
Deleting Borders and Ruled Lines of a Specified Color
(Red/Green/Blue)............................................................................. 21
Enhancing the Red color for Black-and-White Scanning ................. 21
Creating Smaller Files...................................................................... 21
Saving the Text Data of Documents as Search Keywords ............... 22
Specifying Security Settings for PDF Files....................................... 22
5. Practical Examples..................................................................................... 22
6. Handling Paper Jams/Double Feed Detection ............................................ 23
7. Other Functions ......................................................................................... 25
Setting the Long Document Mode ......................................................... 25
Chapter 3 Appendix .................................................................... 27
1. Regular Maintenance ................................................................................. 27
Cleaning the Scanner............................................................................. 27
Cleaning the Inside of the Scanner ........................................................ 27
Cleaning the Sensor Glass and the Rollers ............................................ 28
2. Removing and Attaching the Rollers and Document Holding Guide .......... 30
Roller Replacement Cycle...................................................................... 30
Removing/Attaching the Feed Roller ..................................................... 30
Removing/Attaching the Retard Roller .................................................. 32
Removing/Attaching the Document Holding Guide................................ 34
Resetting the Counter............................................................................ 35
3. Troubleshooting ........................................................................................ 36
4. Removing the Document Feed Tray ........................................................... 40
5. Specifications ............................................................................................ 41
Specifications ........................................................................................ 41
Replacement Parts ................................................................................ 42
External Dimensions.............................................................................. 42
INDEX .................................................................................... 43
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Chapter 1 Before Using the Scanner
1. I
Chapter 1 Before Using the Scanner
mportant Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings
and precautions described below.
1. Important Safety Instructions ...................................................... 1
Installation Location ................................................................................ 1
AC Adapter .............................................................................................. 2
Moving the Scanner ................................................................................ 2
Handling .................................................................................................. 3
Disposal .................................................................................................. 4
2. Features of the DR-3010C Document Scanner .................................. 4
3. Names and Functions of Parts ..................................................... 6
4. Scanner System Requirements.................................................... 8
5. Setup Disc............................................................................. 9
Installation Location
The performance of this scanner is affected by the environment in which it is
installed. Make sure that the location where the scanner is installed meets the
following environmental requirements.
• Provide adequate space around the scanner for operation, maintenance, and
ventilation.
4" (100 mm)
4" (100 mm)
4" (100 mm)
• Provide adequate space in front of the scanner for documents output after
being scanned.
• Avoid installing the machine in direct sunlight. If this is unavoidable, use
curtains to shade the scanner.
• Avoid locations where a considerable amount of dust accumulates.
• Avoid warm or humid locations, such as in the vicinity of a water faucet, water
heater, or humidifier.
• Avoid locations where ammonia gas is emitted.
• Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
• Avoid locations that are subject to vibration.
- 1 -
Chapter 1 Before Using the Scanner
• Avoid exposing the scanner to rapid changes in temperature. If the room in
which the scanner is installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This may result in a noticeable
degradation in scanning quality.
• The following conditions are recommended for optimal scanning quality:
- Room temperature:10°C to 32.5°C (50°F to 90.5°F)
- Humidity: 20% to 80% RH
• Avoid installing the scanner near equipment that generates a magnetic field
(e.g. speakers, televisions, or radios.)
AC Adapter
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• Do not connect other electrical equipment to the same power outlet to which
the scanner is connected. Also, when using an extension cord, make sure that
the extension cord is rated for the current requirements of the scanner.
• Never disassemble or modify the AC adapter, as it is dangerous.
• The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord and AC
adapter can lead to an accident, such as a fire or electrical shock.
• Do not use the power cord while it is coiled.
• Do not pull directly on the power cord. When disconnecting the power cord,
grasp the plug and remove it from the outlet.
• Keep the area around the power cord clear of objects so that the power cord can
be disconnected easily in an emergency.
• Do not use an AC adapter other than the one provided with the scanner. Do not
use the AC adapter provided with the scanner with other products.
Model: MG1-4315
• If you have any questions regarding the power supply, contact your local
authorized Canon dealer or service representative for further information.
Moving the Scanner
• When moving the scanner, always hold it with both hands to avoid dropping it.
The scanner weighs approximately 6.4 lb (2.9 kg).
• Make sure to disconnect the interface cable and AC adapter before moving the
scanner. If the scanner is transported with these items connected, the plugs and
connectors may be damaged.
1
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Chapter 1 Before Using the Scanner
Handling
WARNING
Note the following precautions whenever using the scanner. Failure to do so
may result in a fire or electric shock.
• Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly
flammable substance near the scanner.
• Do not cut, damage, or modify the power cord. Do not place heavy objects on
the power cord, and do not pull or excessively bend the power cord.
• Never connect the power cord when your hands are wet.
• Do not connect the scanner to a multiplug power strip.
• Do not knot or coil the power cord as this may result in a fire or electric shock.
When connecting the power cord, make sure that the power plug is securely
and completely inserted into the power outlet.
• Do not use a power cord or AC adapter other than the ones provided with this
scanner.
• Do not take the scanner apart or modify it.
• Never try to take the AC adapter apart or modify it in any way, as this is
dangerous.
• When cleaning the scanner, turn the power switch OFF and disconnect the
power cord from the power supply.
• Clean the scanner using a slightly dampened cloth which has been well wrung
out. Never use alcohol, benzene, paint thinner, or any other flammable
substances.
• If the scanner makes strange noises, or gives off smoke, heat, or strange odors,
or the scanner does not function or other abnormalities occur when you use the
machine, immediately turn the power switch OFF, and disconnect the power
plug from the power outlet. Then, contact your local authorized Canon dealer or
service representative for further information.
• Do not drop the scanner, or subject it to impact or strong shock. Should the
scanner ever become damaged, immediately turn the power switch OFF, and
disconnect the power plug from the power outlet. Then, contact your local
authorized Canon dealer or service representative to have the unit serviced.
• Before moving the scanner, be sure to turn the power switch OFF, and
disconnect the power plug from the power outlet.
CAUTION
• Do not install the scanner on a surface that is unstable or tilted, or in an area
subject to excessive vibrations, as this may cause the scanner to fall,
resulting in personal injury or damage to the scanner.
• Never place small metal objects such as staples, paper clips, or jewelry on the
scanner. These items may fall into the scanner, and cause a fire or electric
shock. Should such objects ever fall inside the scanner, immediately turn the
power switch OFF, and disconnect the power plug from the power outlet. Then,
contact your local authorized Canon dealer or service representative to have the
unit serviced.
• Do not install the scanner in a humid or dusty location. Doing so might cause a
fire or electric shock.
• Do not place objects on top of the scanner. Such objects may tip or fall over,
resulting in personal injury.
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• When unplugging the power cord, grasp it firmly by its plug. Do not pull directly
on the power cord, as this may damage or expose the cord's internal wiring,
resulting in a fire or electric shock.
• Leave sufficient space around the power plug so that it can be unplugged easily.
If objects are placed around the power plug, you will be unable to unplug it in an
emergency.
• Do not allow water or flammable substances (alcohol, paint thinner, benzene,
etc.) to spill into the scanner, as this may result in a fire or electric shock.
• Turn OFF the power switch for safety when not using the scanner for a long
period of time, such as overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet for safety when the machine
will not be used for an extended period of time, such as during consecutive
holidays.
• Do not wear loose clothing or jewelry that may get caught in the scanner while
you are using it. This may result in personal injury. Be extra careful of neckties
and long hair. If anything becomes caught in the scanner, immediately
disconnect the power cord to stop the scanner.
• Be careful when loading paper into the scanner and when removing jammed
paper. It is possible to cut your hand on the edge of a sheet of paper.
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Chapter 1 Before Using the Scanner
2. Feat
3010C D
Disposal
• When disposing of this scanner, be sure to follow all local ordinances and laws
or consult with the retailer who sold you the scanner.
ures of the DR-
The main features of the DR-3010C document scanner are described below.
ocument Scanner
Compact Size
The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1"
(230 mm) (H) x 23.0" (583 mm) (D) (with the tray open).
(The size of the scanner with the tray closed is 12.2" (310 mm) (W) x 7.8" (197
mm) (H) x 11.5" (292 mm) (D).)
Fast Document Feeding
The scanner can scan a maximum of 30 documents per minute in a range of
sizes from business card to LTR/A4 size.
y Scanning conditions: Black-and-white/color, LTR/A4, portrait orientation,
one-sided/two-sided, 200 dpi
High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables
documents to be scanned with high image quality.
Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray
when scanning documents that are not output smoothly. Scanned documents
can be output without opening the eject tray.
USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in
accordance with the power of the computer.
USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the
document type:
y Single-sided/double-sided mode
y Feeding continuously or by sheet
Card Scan
You can scan plastic cards and IDs that are the sizes matching ISO7810
standards.
Paper Size Detection
The scanner automatically detects the size of a scanned document and
eliminates any unnecessary space around the edges of the image when storing
the image, even when storing a document of irregular size.
1
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Chapter 1 Before Using the Scanner
Auto Color Detection
The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the same format as the document.
Folio Scan
You can scan folded documents. The scanner will scan both sides and combine
the scanned images into a single image.
Deskew
The scanner straightens scanned images when it detects that the document was
placed askew.
Ultrasonic Double Feed Detection
Ultrasonic waves are used to detect pages that are fed at the same time as well
as the space between pages. Feeding stops if a double feed is detected.
Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement mode to
enhance the text of documents with dark or uneven backgrounds, and the
Advanced Text Enhancement II mode to enhance the text when both the text and
background are light.
These modes may not work, depending on the type of document.
Color Drop-Out
The scanner is equipped with a Color Drop-Out function and a Color
enhancement function (Red) that enables you to specify a color for the scanner
to omit from the scanned image.
Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to
scan a document without storing images of blank pages, regardless of whether
each page of the document is two-sided or one-sided.
Prescan Function
The scanner is equipped with a Prescan function that enables you to adjust the
contrast and brightness of a prescanned image. The adjusted image is then sent
to the application software without the need to scan the document again.
Job Function
The scanner includes an operation panel to automatically scan and perform
operations. Up to nine operations, such as saving, printing, or mailing can be
registered. For information on the Job Function,see Chapter 5, "Job Registration
Tool Settings," in the User Manual.
Auto Start
The scanner is equipped with an auto start function, which enables scanning to
be automatically started when a document placed in the feeder is detected.
Compatible with Carbonless Duplicating Paper
The scanner is able to scan carbonless duplicating paper.
Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is
not scanning documents.
Bar Code Detection
The bar codes within documents can be detected by installing the optional bar
code module.
NOTE
Some functions may not be available, depending on the software you are using.
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Chapter 1 Before Using the Scanner
3. Names and Functions of Parts
This section describes the name and function of each part. Make sure to read
this section and familiarize yourself with the parts of the scanner before using
the scanner.
Front View/Right-Side View
Document Feeder
Load the Document.
(See p.12.)
Power Indicator
This indicator lights blue
when the scanner is
turned ON.
Front View (With the Document Feed Tray and Eject Tray Open)
Front Unit
Open when clearing paper jams
and cleaning the scanner. (See
p.23 and p.28.)
Document Eject Area
Scanned documents are
output here.
Document Feed Tray
Attach before placing
documents.
Document Guides
Adjust these guides to fit the
width of the document. (See
p.13.)
Extension Tray
Pull this tray out if the
document hangs over the
edge of the document feeder.
OPEN Button
Use to open the front unit.
Operation Panel
Minus Key
Reduces the job number to
scan on the display panel.
Stop Key
Stops scanning.
Error Codes Displayed:
For information resolving error codes, see "An Error Code Is Displayed on the
Display Panel," on p.39.
Back View
Theft Prevention Hole (Kensington)
Attach a key chain, etc. here to prevent
the scanner from being stolen.
Power Switch
This switch is used to turn the scanner
ON and OFF. If you set the switch to
‘AUTO’, the scanner is linked to be
automatically turned ON/OFF in
accordance with the power of the
computer.
Display Panel
Displays the job numbers or the error
codes.
Plus Key
Increases the job number on the display
panel.
Start Key
Starts the job number to scan on the
display panel.
: Displayed if the front unit is open.
: Displayed if a paper jam is detected.
: Displayed if a double feed is detected while scanning.
: Displayed if another type of error occurs.
Power Connector
Connect the supplied AC adapter to
this connector.
1
Extension Tray
Pull this tray out if the document hangs
over the edge of the document eject
tray.
Document Eject Tray
Open this tray when you
want to stack output
documents.
- 6 -
USB Connector
Connect a USB cable that supports
Hi-Speed USB 2.0 to this
connector.
Chapter 1 Before Using the Scanner
Feed Selection Lever
Paper Eject Stopper
Paper Eject Stopper
Use the paper eject stopper
that corresponds to the
length of the documents
you want to scan.
Feed Selection Lever
Use this lever to change the way
documents are fed. Push it up to feed
documents one at a time (Page Separation
mode) (see p.13). Push it down to feed
documents that are fastened together, such
as invoices, without separating them
(Bypass mode). (See p.15.)
- 7 -
4. S
canner System Requirements
To use the DR-3010C scanner, your computer must satisfy the following system
requirements.
• Operating systems:
y Microsoft Windows 2000 Professional SP4 or later
y Microsoft Windows XP Professional SP3 or later
y Microsoft Windows XP Home Edition SP3 or later
y Microsoft Windows XP Professional x64 Edition SP2 or later
y Microsoft Windows Vista Home Basic (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Home Premium (32-bit Edition/64-bit Edition)
SP1 or later
y Microsoft Windows Vista Business (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Ultimate (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Enterprise (32-bit Edition/64-bit Edition) SP1 or
later
• Computer requirements:
y CPU: Pentium 4 (3.2 GHz or faster)
y Memory: 1 GB or more
y Hard disk: 1 GB or more available space
y CD-ROM drive
y Hi-Speed USB 2.0
y Monitor: Resolution of 1024 × 768 (XGA) or better recommended.
• An ISIS-compatible application or a TWAIN-compatible application that is
compatible with the above operating systems.
Chapter 1 Before Using the Scanner
IMPORTANT
• If you do not know the requirements for your computer system, contact the
store where you purchased the computer or the manufacturer of the
computer for more information.
• Use the latest USB 2.0 driver made available by Microsoft. For details,
contact your local authorized Canon dealer.
• Use the USB interface provided as standard with your computer. However,
normal operation is not guaranteed with all USB interfaces, even if present
as standard equipment on the computer. For details, contact your local
authorized Canon dealer.
• Scanning speeds are lower if your computer's standard USB interface is USB
Full-Speed (equal to USB 1.1).
• The USB cable you are using should be the one originally included with the
scanner.
• If the CPU, memory, interface card, and other specifications do not satisfy
the installation requirements, the scanning speed may be greatly reduced
and transmission may take a long time.
• Even if the computer satisfies the recommended specifications, the scanning
speed may vary, depending on the specified scan settings.
• The ISIS/TWAIN drivers provided with the scanner do not necessarily operate
on all ISIS or TWAIN-compatible applications. For details, contact your
application software retailer.
1
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Chapter 1 Before Using the Scanner
5. S
etup Disc
The following software is included on the DR-3010C Setup disc.
• DR-3010C Driver/Job Registration Tool
The scanner driver for using the DR-3010C and the tool to register/set jobs.
• CapturePerfect 3.0
An ISIS compatible application developed for use with Canon document
scanners.
NOTE
The Setup disc of the DR-3010C is configured as follows. Install the software using
either Typical Installation or Custom Installation.
Menu Screen Typical Installation
Read Manuals Custom Installation
- 9 -
Chapter 2 Basic Operation
1. Documents ........................................................................... 10
2. Preparing the Scanner ............................................................. 12
Preparing the Trays ............................................................................... 12
Preparing the Document Stopper .......................................................... 12
3. Placing Documents ................................................................. 13
Feeding in the Page Separation Mode ................................................... 13
Feeding in the Bypass Mode .................................................................. 15
Placing Cards ........................................................................................ 15
Placing Folded Documents .................................................................... 16
4. Scanning Methods .................................................................. 17
Scanning with CapturePerfect 3.0 ......................................................... 17
Scanning with the Job Function ............................................................ 18
Using the Scan Panel............................................................................. 19
Special Scanning ................................................................................... 19
5. Practical Examples ................................................................. 22
6. Handling Paper Jams/Double Feed Detection.................................. 23
7. Other Functions ..................................................................... 25
Setting the Long Document Mode ......................................................... 25
Chapter 2 Basic Operation
1. Documents
The scanner can scan documents ranging in size from business cards and
checks to LTR/A4. The document sizes that this scanner can scan are shown
below.
Plain Paper
Size
Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356 mm)*
Paper weight
Page Separation mode: 14 to 54 lb bond (52 to 209 g/m
0.0024" to 0.01" (0.06 mm to 0.25 mm)
Bypass mode: 11 to 54 lb bond (40 to 209 g/m
0.002" to 0.01" (0.05 mm to 0.25 mm)
* You can scan documents up to 39.2" (1000 mm) long by setting the scanner
to the Long Document mode. (See "Setting the Long Document Mode," on
p.25.)
2
)
2
)
2
- 10 -
Chapter 2 Basic Operation
IMPORTANT
A document must meet the following criteria to be scannable:
Business Card
Size: 1.97" x 2.12" (50 mm x 53.9 mm) or larger
Paper weight: 140 lb bond (300 g/m
2
) 0.0138" (0.35 mm) or less
• When scanning multiple documents of different sizes, place the documents
so that they cover the entire span of the feed rollers.
• It is recommended that documents larger than LTR/A4 paper are fed one
sheet at a time.
• Scanning documents before the ink is dry can cause problems with the
scanner. Always make sure that the ink on a document is dry before scanning
it.
• Scanning documents that are written in pencil or similar material may make
the rollers and scanning glass dirty, which can lead to smudges on the
scanned image and transfer the dirt to subsequent documents. Always clean
the internal parts of the scanner after scanning such documents.
• When scanning a two-sided document that is printed on thin paper, the
image on the opposite side of each page may show through. In this case,
adjust the scanning intensity in the application software and set the
Preventing Bleed Through/Removing the Document Background function in
the driver before scanning the document.
• It is recommended that thin documents are fed one sheet at a time.
• Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the document
and then scan the photocopy.
Wrinkled or creased
documents
Curled documents
Torn documents
Documents with paper
clips or staples
Carbon paper
Coated paper
Extremely thin,
translucent paper
Documents with square
holes punched
IMPORTANT
If a stack of business cards cannot be fed properly, reduce the number of cards
in the stack.
Plastic Card
Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: Horizontal feeding only
Embossed cards can be scanned.
NOTE
• Vertically placed cards may not be output properly, and cards that get jammed
may be damaged when you remove them. Make sure to place cards in the
proper orientation.
• Embossed cards may not scan correctly, depending on the type of
embossment.
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