Canon DR-3010C User Manual

Page 1

Cover

Document Scanner

Reference Guide

♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for

future reference.

Page 2

FCC REGULATIONS (For 120 V model)

Document Scanner, Model M11066 This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part

15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise

specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000

RADIO INTERFERENCE REGULATIONS (For 120 V models)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference-causing equipment standard entitled "Digital Apparatus", ICES-003 of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: "Appareils Numériques", NMB-003 édictée par l’Industrie Canada.

European Union (and EEA) only.

This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/ EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized

collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com

(EEA: Norway, Iceland and Liechtenstein)

MODEL NAMES

Model DR-3010C is identical to model M11066. Model DR-3010C is the sales name of model M11066.

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International ENERGY STAR® Office Equipment Program

As an ENERGY STAR determined that this machine meets the ENERGY STAR for energy efficiency. The International ENERGY STAR

Partner, Canon Electronics Inc. has

Office Equipment Program is an

Program

international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations.

Trademarks

y Canon and the Canon logo are registered trademarks of Canon Inc. in the United

States and may also be trademarks or registered trademarks in other countries.

y Microsoft and Windows are registered trademarks of Microsoft Corporation in

the United States and are trademarks or registered trademarks of Microsoft Corporation in other countries.

y ISIS is a trademark of EMC Corporation, in the United States. y Intel and Pentium are registered trademarks of Intel Corporation. y Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated. y Other product and company names herein are, or may be, the trademarks of

their respective owners.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC.

Disclaimers

The information in this document is subject to change without notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

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Introduction Contents

Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

WARNING

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the machine safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damaging the machine.

NOTE

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Introduction.............................................................................. iii

Symbols Used in This Manual .........................................................................iii

Chapter 1 Before Using the Scanner .................................................. 1

1. Important Safety Instructions ...................................................................... 1

Installation Location ................................................................................ 1

AC Adapter .............................................................................................. 2

Moving the Scanner ................................................................................ 2

Handling .................................................................................................. 3

Disposal .................................................................................................. 4

2. Features of the DR-3010C Document Scanner ............................................ 4

3. Names and Functions of Parts ..................................................................... 6

4. Scanner System Requirements.................................................................... 8

5. Setup Disc ................................................................................................... 9

Chapter 2 Basic Operation............................................................ 10

1. Documents ................................................................................................ 10

2. Preparing the Scanner ............................................................................... 12

Preparing the Trays ............................................................................... 12

Preparing the Document Stopper .......................................................... 12

3. Placing Documents.................................................................................... 13

Feeding in the Page Separation Mode ................................................... 13

Feeding in the Bypass Mode .................................................................. 15

Placing Cards ........................................................................................ 15

Placing Folded Documents .................................................................... 16

4. Scanning Methods..................................................................................... 17

Scanning with CapturePerfect 3.0 ......................................................... 17

Scanning with the Job Function ............................................................ 18

Using the Scan Panel............................................................................. 19

Special Scanning ................................................................................... 19

Enhancing the Text of a Document .................................................. 19

Scanning Documents That Include Both Color and Black-and-White

Pages .............................................................................................. 19

Scanning Different Sized Documents Together ............................... 20

Skipping Blank Pages ...................................................................... 20

Scanning (Single-Sided) 11" x 17"/A3 Documents .......................... 20

Deskewing Documents.................................................................... 21

Moire Reduction.............................................................................. 21

Correcting the Text Orientation of Documents ................................ 21

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Page 5

Reducing Bleed Through for Thin Documents and Documents

with Dark Back Sides....................................................................... 21

Deleting Borders and Ruled Lines of a Specified Color

(Red/Green/Blue)............................................................................. 21

Enhancing the Red color for Black-and-White Scanning ................. 21

Creating Smaller Files...................................................................... 21

Saving the Text Data of Documents as Search Keywords ............... 22

Specifying Security Settings for PDF Files....................................... 22

5. Practical Examples..................................................................................... 22

6. Handling Paper Jams/Double Feed Detection ............................................ 23

7. Other Functions ......................................................................................... 25

Setting the Long Document Mode ......................................................... 25

Chapter 3 Appendix .................................................................... 27

1. Regular Maintenance ................................................................................. 27

Cleaning the Scanner............................................................................. 27

Cleaning the Inside of the Scanner ........................................................ 27

Cleaning the Sensor Glass and the Rollers ............................................ 28

2. Removing and Attaching the Rollers and Document Holding Guide .......... 30

Roller Replacement Cycle...................................................................... 30

Removing/Attaching the Feed Roller ..................................................... 30

Removing/Attaching the Retard Roller .................................................. 32

Removing/Attaching the Document Holding Guide................................ 34

Resetting the Counter............................................................................ 35

3. Troubleshooting ........................................................................................ 36

4. Removing the Document Feed Tray ........................................................... 40

5. Specifications ............................................................................................ 41

Specifications ........................................................................................ 41

Replacement Parts ................................................................................ 42

External Dimensions.............................................................................. 42

INDEX .................................................................................... 43

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Page 6

Chapter 1 Before Using the Scanner

1. I

Chapter 1 Before Using the Scanner

mportant Safety Instructions

To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

1. Important Safety Instructions ...................................................... 1

Installation Location ................................................................................ 1

AC Adapter .............................................................................................. 2

Moving the Scanner ................................................................................ 2

Handling .................................................................................................. 3

Disposal .................................................................................................. 4

2. Features of the DR-3010C Document Scanner .................................. 4

3. Names and Functions of Parts ..................................................... 6

4. Scanner System Requirements.................................................... 8

5. Setup Disc............................................................................. 9

Installation Location

The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

• Provide adequate space around the scanner for operation, maintenance, and

ventilation.

4" (100 mm)

• Provide adequate space in front of the scanner for documents output after

being scanned.

• Avoid installing the machine in direct sunlight. If this is unavoidable, use

curtains to shade the scanner.

• Avoid locations where a considerable amount of dust accumulates.

• Avoid warm or humid locations, such as in the vicinity of a water faucet, water

heater, or humidifier.

• Avoid locations where ammonia gas is emitted.

• Avoid locations near volatile or flammable materials, such as alcohol or paint

thinner.

• Avoid locations that are subject to vibration.

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Page 7

Chapter 1 Before Using the Scanner

• Avoid exposing the scanner to rapid changes in temperature. If the room in

which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.

• The following conditions are recommended for optimal scanning quality:

- Room temperature:10°C to 32.5°C (50°F to 90.5°F)

- Humidity: 20% to 80% RH

• Avoid installing the scanner near equipment that generates a magnetic field

(e.g. speakers, televisions, or radios.)

AC Adapter

• Connect only to a power outlet of the rated voltage and power supply frequency

(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).

• Do not connect other electrical equipment to the same power outlet to which

the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.

• Never disassemble or modify the AC adapter, as it is dangerous.

• The power cord may become damaged if it is often stepped on or if heavy

objects are placed on it. Continued use of a damaged power cord and AC adapter can lead to an accident, such as a fire or electrical shock.

• Do not use the power cord while it is coiled.

• Do not pull directly on the power cord. When disconnecting the power cord,

grasp the plug and remove it from the outlet.

• Keep the area around the power cord clear of objects so that the power cord can

be disconnected easily in an emergency.

• Do not use an AC adapter other than the one provided with the scanner. Do not

use the AC adapter provided with the scanner with other products. Model: MG1-4315

• If you have any questions regarding the power supply, contact your local

authorized Canon dealer or service representative for further information.

Moving the Scanner

• When moving the scanner, always hold it with both hands to avoid dropping it.

The scanner weighs approximately 6.4 lb (2.9 kg).

• Make sure to disconnect the interface cable and AC adapter before moving the

scanner. If the scanner is transported with these items connected, the plugs and connectors may be damaged.

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Chapter 1 Before Using the Scanner

Handling

WARNING

Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock.

• Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly

flammable substance near the scanner.

• Do not cut, damage, or modify the power cord. Do not place heavy objects on

the power cord, and do not pull or excessively bend the power cord.

• Never connect the power cord when your hands are wet.

• Do not connect the scanner to a multiplug power strip.

• Do not knot or coil the power cord as this may result in a fire or electric shock.

When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.

• Do not use a power cord or AC adapter other than the ones provided with this

scanner.

• Do not take the scanner apart or modify it.

• Never try to take the AC adapter apart or modify it in any way, as this is

dangerous.

• When cleaning the scanner, turn the power switch OFF and disconnect the

power cord from the power supply.

• Clean the scanner using a slightly dampened cloth which has been well wrung

out. Never use alcohol, benzene, paint thinner, or any other flammable substances.

• If the scanner makes strange noises, or gives off smoke, heat, or strange odors,

or the scanner does not function or other abnormalities occur when you use the machine, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information.

• Do not drop the scanner, or subject it to impact or strong shock. Should the

scanner ever become damaged, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

• Before moving the scanner, be sure to turn the power switch OFF, and

disconnect the power plug from the power outlet.

CAUTION

• Do not install the scanner on a surface that is unstable or tilted, or in an area

subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner.

• Never place small metal objects such as staples, paper clips, or jewelry on the

scanner. These items may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

• Do not install the scanner in a humid or dusty location. Doing so might cause a

fire or electric shock.

• Do not place objects on top of the scanner. Such objects may tip or fall over,

resulting in personal injury.

• Connect only to a power outlet of the rated voltage and power supply frequency

(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).

• When unplugging the power cord, grasp it firmly by its plug. Do not pull directly

on the power cord, as this may damage or expose the cord's internal wiring, resulting in a fire or electric shock.

• Leave sufficient space around the power plug so that it can be unplugged easily.

If objects are placed around the power plug, you will be unable to unplug it in an emergency.

• Do not allow water or flammable substances (alcohol, paint thinner, benzene,

etc.) to spill into the scanner, as this may result in a fire or electric shock.

• Turn OFF the power switch for safety when not using the scanner for a long

period of time, such as overnight. Also, turn OFF the power switch, and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

• Do not wear loose clothing or jewelry that may get caught in the scanner while

you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.

• Be careful when loading paper into the scanner and when removing jammed

paper. It is possible to cut your hand on the edge of a sheet of paper.

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Page 9

Chapter 1 Before Using the Scanner

2. Feat

3010C D

Disposal

• When disposing of this scanner, be sure to follow all local ordinances and laws

or consult with the retailer who sold you the scanner.

ures of the DR-

The main features of the DR-3010C document scanner are described below.

ocument Scanner

 Compact Size

The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1" (230 mm) (H) x 23.0" (583 mm) (D) (with the tray open). (The size of the scanner with the tray closed is 12.2" (310 mm) (W) x 7.8" (197 mm) (H) x 11.5" (292 mm) (D).)

 Fast Document Feeding

The scanner can scan a maximum of 30 documents per minute in a range of sizes from business card to LTR/A4 size. y Scanning conditions: Black-and-white/color, LTR/A4, portrait orientation,

one-sided/two-sided, 200 dpi

 High Image Quality

The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality.

 Eject Tray

The eject tray enables scanned documents to be stacked. Open the eject tray when scanning documents that are not output smoothly. Scanned documents can be output without opening the eject tray.

 USB Link Switch

The power of the scanner can be linked to be automatically turned ON/OFF in accordance with the power of the computer.

 USB 2.0 Interface

The scanner supports Hi-Speed USB 2.0.

 Color/Grayscale Support

Documents can be scanned in 24-bit color or 256-level grayscale.

 Supports a Variety of Scanning Modes

The scanner supports the following scanning modes, depending on the document type:

y Single-sided/double-sided mode y Feeding continuously or by sheet

 Card Scan

You can scan plastic cards and IDs that are the sizes matching ISO7810 standards.

 Paper Size Detection

The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size.

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Page 10

Chapter 1 Before Using the Scanner

 Auto Color Detection

The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the same format as the document.

 Folio Scan

You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image.

 Deskew

The scanner straightens scanned images when it detects that the document was placed askew.

 Ultrasonic Double Feed Detection

Ultrasonic waves are used to detect pages that are fed at the same time as well as the space between pages. Feeding stops if a double feed is detected.

 Text Enhancement Modes

The scanner is equipped with the Advanced Text Enhancement mode to enhance the text of documents with dark or uneven backgrounds, and the Advanced Text Enhancement II mode to enhance the text when both the text and background are light. These modes may not work, depending on the type of document.

 Color Drop-Out

The scanner is equipped with a Color Drop-Out function and a Color enhancement function (Red) that enables you to specify a color for the scanner to omit from the scanned image.

 Skip Blank Page Function

The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages, regardless of whether each page of the document is two-sided or one-sided.

 Prescan Function

The scanner is equipped with a Prescan function that enables you to adjust the contrast and brightness of a prescanned image. The adjusted image is then sent to the application software without the need to scan the document again.

 Job Function

The scanner includes an operation panel to automatically scan and perform operations. Up to nine operations, such as saving, printing, or mailing can be registered. For information on the Job Function,see Chapter 5, "Job Registration Tool Settings," in the User Manual.

 Auto Start

The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected.

 Compatible with Carbonless Duplicating Paper

The scanner is able to scan carbonless duplicating paper.

 Sleep Mode

The scanner is designed to save energy by entering the sleep mode when it is not scanning documents.

 Bar Code Detection

The bar codes within documents can be detected by installing the optional bar code module.

NOTE

Some functions may not be available, depending on the software you are using.

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Page 11

Chapter 1 Before Using the Scanner

3. Names and Functions of Parts

This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner.

 Front View/Right-Side View

Document Feeder

Load the Document. (See p.12.)

Power Indicator

This indicator lights blue when the scanner is turned ON.

 Front View (With the Document Feed Tray and Eject Tray Open)

Front Unit

Open when clearing paper jams and cleaning the scanner. (See p.23 and p.28.)

Document Eject Area

Scanned documents are output here.

Document Feed Tray

Attach before placing documents.

Document Guides

Adjust these guides to fit the width of the document. (See p.13.)

Extension Tray

Pull this tray out if the document hangs over the edge of the document feeder.

OPEN Button

Use to open the front unit.

 Operation Panel

Minus Key

Reduces the job number to scan on the display panel.

Stop Key

Stops scanning.

Error Codes Displayed:

For information resolving error codes, see "An Error Code Is Displayed on the Display Panel," on p.39.

 Back View

Theft Prevention Hole (Kensington)

Attach a key chain, etc. here to prevent the scanner from being stolen.

Power Switch

This switch is used to turn the scanner ON and OFF. If you set the switch to ‘AUTO’, the scanner is linked to be automatically turned ON/OFF in accordance with the power of the computer.

Display Panel

Displays the job numbers or the error codes.

Plus Key

Increases the job number on the display panel.

Start Key

Starts the job number to scan on the display panel.

: Displayed if the front unit is open.

: Displayed if a paper jam is detected.

: Displayed if a double feed is detected while scanning.

: Displayed if another type of error occurs.

Power Connector

Connect the supplied AC adapter to this connector.

Extension Tray

Pull this tray out if the document hangs over the edge of the document eject tray.

Document Eject Tray

Open this tray when you want to stack output documents.

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USB Connector

Connect a USB cable that supports Hi-Speed USB 2.0 to this connector.

Page 12

Chapter 1 Before Using the Scanner

 Feed Selection Lever

 Paper Eject Stopper

Paper Eject Stopper

Use the paper eject stopper that corresponds to the length of the documents you want to scan.

Feed Selection Lever

Use this lever to change the way documents are fed. Push it up to feed documents one at a time (Page Separation mode) (see p.13). Push it down to feed documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p.15.)

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Page 13

4. S

canner System Requirements

To use the DR-3010C scanner, your computer must satisfy the following system requirements.

• Operating systems:

y Microsoft Windows 2000 Professional SP4 or later y Microsoft Windows XP Professional SP3 or later y Microsoft Windows XP Home Edition SP3 or later y Microsoft Windows XP Professional x64 Edition SP2 or later y Microsoft Windows Vista Home Basic (32-bit Edition/64-bit Edition) SP1 or

later

y Microsoft Windows Vista Home Premium (32-bit Edition/64-bit Edition)

SP1 or later

y Microsoft Windows Vista Business (32-bit Edition/64-bit Edition) SP1 or

later

y Microsoft Windows Vista Ultimate (32-bit Edition/64-bit Edition) SP1 or

later

y Microsoft Windows Vista Enterprise (32-bit Edition/64-bit Edition) SP1 or

later

• Computer requirements:

y CPU: Pentium 4 (3.2 GHz or faster) y Memory: 1 GB or more y Hard disk: 1 GB or more available space y CD-ROM drive y Hi-Speed USB 2.0 y Monitor: Resolution of 1024 × 768 (XGA) or better recommended.

• An ISIS-compatible application or a TWAIN-compatible application that is

compatible with the above operating systems.

Chapter 1 Before Using the Scanner

IMPORTANT

• If you do not know the requirements for your computer system, contact the

store where you purchased the computer or the manufacturer of the computer for more information.

• Use the latest USB 2.0 driver made available by Microsoft. For details,

contact your local authorized Canon dealer.

• Use the USB interface provided as standard with your computer. However,

normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer. For details, contact your local authorized Canon dealer.

• Scanning speeds are lower if your computer's standard USB interface is USB

Full-Speed (equal to USB 1.1).

• The USB cable you are using should be the one originally included with the

scanner.

• If the CPU, memory, interface card, and other specifications do not satisfy

the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time.

• Even if the computer satisfies the recommended specifications, the scanning

speed may vary, depending on the specified scan settings.

• The ISIS/TWAIN drivers provided with the scanner do not necessarily operate

on all ISIS or TWAIN-compatible applications. For details, contact your application software retailer.

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Page 14

Chapter 1 Before Using the Scanner

5. S

etup Disc

The following software is included on the DR-3010C Setup disc.

• DR-3010C Driver/Job Registration Tool

The scanner driver for using the DR-3010C and the tool to register/set jobs.

• CapturePerfect 3.0

An ISIS compatible application developed for use with Canon document scanners.

NOTE

The Setup disc of the DR-3010C is configured as follows. Install the software using either Typical Installation or Custom Installation.

Menu Screen Typical Installation

Read Manuals Custom Installation

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Page 15

Chapter 2 Basic Operation

1. Documents ........................................................................... 10

2. Preparing the Scanner ............................................................. 12

Preparing the Trays ............................................................................... 12

Preparing the Document Stopper .......................................................... 12

3. Placing Documents ................................................................. 13

Feeding in the Page Separation Mode ................................................... 13

Feeding in the Bypass Mode .................................................................. 15

Placing Cards ........................................................................................ 15

Placing Folded Documents .................................................................... 16

4. Scanning Methods .................................................................. 17

Scanning with CapturePerfect 3.0 ......................................................... 17

Scanning with the Job Function ............................................................ 18

Using the Scan Panel............................................................................. 19

Special Scanning ................................................................................... 19

5. Practical Examples ................................................................. 22

6. Handling Paper Jams/Double Feed Detection.................................. 23

7. Other Functions ..................................................................... 25

Setting the Long Document Mode ......................................................... 25

Chapter 2 Basic Operation

1. Documents

The scanner can scan documents ranging in size from business cards and checks to LTR/A4. The document sizes that this scanner can scan are shown below.

Plain Paper

Size

Width: 1.97" to 8.5" (50 mm to 216 mm) Length: 2.12" to 14.02" (53.9 mm to 356 mm)*

Paper weight

Page Separation mode: 14 to 54 lb bond (52 to 209 g/m

0.0024" to 0.01" (0.06 mm to 0.25 mm)

Bypass mode: 11 to 54 lb bond (40 to 209 g/m

0.002" to 0.01" (0.05 mm to 0.25 mm)

* You can scan documents up to 39.2" (1000 mm) long by setting the scanner

to the Long Document mode. (See "Setting the Long Document Mode," on p.25.)

)

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Page 16

Chapter 2 Basic Operation

IMPORTANT

A document must meet the following criteria to be scannable:

Business Card

Size: 1.97" x 2.12" (50 mm x 53.9 mm) or larger Paper weight: 140 lb bond (300 g/m

) 0.0138" (0.35 mm) or less

• When scanning multiple documents of different sizes, place the documents

so that they cover the entire span of the feed rollers.

• It is recommended that documents larger than LTR/A4 paper are fed one

sheet at a time.

• Scanning documents before the ink is dry can cause problems with the

scanner. Always make sure that the ink on a document is dry before scanning it.

• Scanning documents that are written in pencil or similar material may make

the rollers and scanning glass dirty, which can lead to smudges on the scanned image and transfer the dirt to subsequent documents. Always clean the internal parts of the scanner after scanning such documents.

• When scanning a two-sided document that is printed on thin paper, the

image on the opposite side of each page may show through. In this case, adjust the scanning intensity in the application software and set the Preventing Bleed Through/Removing the Document Background function in the driver before scanning the document.

• It is recommended that thin documents are fed one sheet at a time.

• Scanning the following types of documents can cause a paper jam or

malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy.

Wrinkled or creased documents

Curled documents

Torn documents

Documents with paper clips or staples

Carbon paper

Coated paper

Extremely thin, translucent paper

Documents with square holes punched

IMPORTANT

If a stack of business cards cannot be fed properly, reduce the number of cards in the stack.

Plastic Card

Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard) Card thickness: 0.03" (0.76 mm) or less Orientation: Horizontal feeding only Embossed cards can be scanned.

NOTE

• Vertically placed cards may not be output properly, and cards that get jammed

may be damaged when you remove them. Make sure to place cards in the proper orientation.

• Embossed cards may not scan correctly, depending on the type of

embossment.

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Page 17

2. P

reparing the Scanner

Prepare the document feed tray according to the paper size and type.

Preparing the Trays

The extension trays can be set to the size of the document you want to scan.

NOTE

• Documents can be scanned with the document eject tray closed.

• Open the document eject tray when you want to stack output documents.

• Use the extension tray when the document hangs over the edge of the main

tray.

Chapter 2 Basic Operation

Preparing the Document Stopper

Use the document stopper that corresponds with the length of the document you want to scan.

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Chapter 2 Basic Operation

3. Placi

ng Documents

There are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached, is called the Bypass mode. The document feed method can be changed by moving the feed selection lever.

Feeding in the Page Separation Mode

Switch the feed selection lever to (Page Separation).

Fan the pages of the document to be scanned, and then turn the document

so that it is upside down.

CAUTION

When placing documents into the feed tray, take care not to cut your hands on the edges of the paper.

Place the document face down, with the top fed through the scanner first.

Adjust the document guides to fit the width of the document to be scanned.

IMPORTANT

There is a load limit mark ( ) on the document guides. Do not stack documents higher than this mark (approximately 50 sheets of 20 lb bond (80 g/

) paper.) Doing so may cause a paper jam.

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Page 19

Adjust the document guides to fit the width of the document.

NOTE

Before scanning, make sure that the document is not curled or creased, and that it is placed in the feed tray correctly. Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam.

Use the application software to start scanning.

Chapter 2 Basic Operation

IMPORTANT

• Always smooth out any folds or curls in your documents before placing them into

the feeder. If the leading edge of a document is curled, it may cause a paper jam.

• If feeding stops due to a system error or paper jam while the scanner is

scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages.

• After you finish scanning, close the document feed tray and the document

eject tray to prevent damage to the scanner while it is not being used.

CAUTION

• Before you place a document, check to make sure it does not contain paper

clips, staples, or other small metal objects. These items may cause a fire or electrical shock, damage the document, or cause a paper jam or scanner malfunction.

• Do not wear loose clothing or jewelry that may get caught in the scanner

while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything gets caught in the scanner, immediately disconnect the power cord from the power outlet to stop scanning.

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Chapter 2 Basic Operation

Feeding in the Bypass Mode

When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the top (or the edge that is fastened together) is fed through the scanner first.

Switch the feed selection lever to (Bypass).

Adjust the document guides to fit the width of the document to be scanned.

(See p.13.)

Place the document face down, with the top (or the edge that is fastened

together) fed through the scanner first. (See p.13.)

Use the application software to start scanning.

IMPORTANT

• When placing documents that are fastened together, such as invoices, place the

fastened side of the document so that it is fed through the scanner first.

• After you finish scanning, close the document eject tray to prevent damage to the

scanner while it is not being used.

Placing Cards

Switch the feed selection lever to (Bypass).

IMPORTANT

When scanning cards, make sure to set the feed selection lever to (Bypass), and scan the cards one at a time.

Adjust the document guides to fit the width of the card to be scanned. (See

p.13.)

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Chapter 2 Basic Operation

Place the card horizontally, turn it upside down and face down, with the top

fed through the scanner first.

CAUTION

Vertically placed cards may not be output properly, and cards that get jammed may be damaged when you remove them. Make sure to place cards in the proper orientation.

Placing Folded Documents

Folio Scan enables you to scan documents that are larger than LTR/A4 and, therefore, do not fit in the feeder. (The maximum size is 11" x 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-3010C will scan both sides and combine the scanned images into a single image.

IMPORTANT

• When folding the document, align the right and left sides and create a sharp,

straight fold. Otherwise the document may jam or the image may not be aligned properly.

• The fold line itself will not be scanned. Keep this in mind if there is content

such as photos, diagrams, or text that spans the fold.

• For Folio scanning, only the Bypass mode can be used. Place documents one

at a time.

• Adjust the document guides to fit the width of the document. Otherwise, the

image may scan as skewed or shifted.

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Chapter 2 Basic Operation

NOTE

• When scanning folded documents, switch the feed selection lever

to (Bypass).

• When placing folded documents, place the document into the scanner so that

the fold is on the right side. The side of the folded document facing you will become the right side of the combined image.

• When scanning folded documents, click the [Basic] tab in the Properties for

Canon DR-3010C dialog box → select [Folio] from the Scanning Side drop- down list → click [OK]. (See Chapter 4, "ISIS/TWAIN Driver Settings - Scanning Side Settings," in the User Manual.)

• The maximum size for the combined image is 11" x 17"/A3. When using the

Folio function for an irregular document size, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK].

• Ultrasonic Double Feed Detection cannot be used when scanning folded

documents.

4. Scanning Methods

When scanning with the DR-3010C, in addition to scanning from an application, you can also use the Job function to perform scanning by pressing the Start key. This section describes the procedures for scanning using the CapturePerfect 3.0 software included with the scanner, scanning using the Job function, and other special scanning.

Scanning with CapturePerfect 3.0

TCapturePerfect 3.0 is an ISIS-compatible application developed for Canon

document scanners. CapturePerfect 3.0 includes the following modes. Select the desired scan mode from the Scan menu to perform scanning.

• Scan Batch to File

Documents are scanned with the preset scanning conditions, and the scanned image data is saved to a specified folder.

• Scan Batch to Print

Documents are scanned with the preset scanning conditions, and the scanned image data is printed on a specified printer.

• Scan Batch to Mail

Documents are scanned with the preset scanning conditions, the e-mail software application is started, and the scanned image data is attached to a new e-mail message.

Scan Batch to Print

Prints the scanned image on a specified printer

Scan Batch to File

Saves the scanned image to a specified folder

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(Network)

DR-3010C

Scan Batch to Mail

Starts e-mail software and attaches the scanned image to a new e-mail

Page 23

Chapter 2 Basic Operation

• Scan Page

Only one page of the document is scanned.

• Scan Job

The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Print, or Scan Batch to Mail) are registered in advance as a job. The scan job can be executed by selecting the registered job from the drop-down list (a), and then pressing (Scan Job) on the toolbar (b).

(b)

(a)

NOTE

• The following two scan jobs are already registered.

Color Document

Scan the document using 24-bit color, simplex, at 300 dpi resolution, and save the file in the folder [My Pictures] under the folder [My Documents].

Binary Document

Scan the document in black-and-white, simplex, at 200 dpi resolution, and save the file in the folder [My Pictures] under the folder [My Documents].

• Details on CapturePerfect 3.0 are included in the CapturePerfect 3.0 Operation

Guide and CapturePerfect Online Help. Read the CapturePerfect 3.0 Operation Guide and CapturePerfect Online Help before using CapturePerfect 3.0.

• For information on installing the various applications and drivers, see the Easy

Start Guide or Chapter 2, "Setup," in the User Manual. For details on scan operations, see Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.

Scanning with the Job Function

The Job Function enables you to scan simply by pressing a job button on the scanner, using the Event function of Windows and the Job Registration Tool. The scanned image data is automatically processed by the function registered in job button using the Job Registration Tool.

The job is registered as one of the following four job functions.

• Save as File

Scans with the set scanning conditions, and saves the image to a specified folder.

• Print

Scans with the set scanning conditions, and prints the scanned image to a specified printer.

• Attach to E-mail

Scans with the set scanning conditions, starts e-mail software, and attaches the scanned image to a new e-mail.

• Launcher

Starts the registered application, and scans by the specified scanning conditions using that application.

Attach to E-mail

Starts e-mail software and attaches to

Save as File

Saves to a specified folder

Prints with a specified printer

a new e-mail

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(Network)

DR-3010C

E-mail server

Launcher

Scans with an application

Page 24

Chapter 2 Basic Operation

Using the Scan Panel

The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It is displayed in the system tray when the DR-3010C driver is started. If <Feeding Option> in the [Others] tab in the Properties for Canon DR-3010C dialog box is set to ‘Panel-Feeding’ or ‘Automatic Feeding’, the Scan Panel will appear when you start scanning.

Scan Panel Functions

The Scan Panel has the following functions.

cStart button

If <Feeding Option> in the [Others] tab in the Properties for Canon DR-3010C dialog box is set to ‘Panel-Feeding’, clicking this button starts scanning.

dStop button

Stops scanning.

eBatch Separation button

After selecting [Panel] as the batch separation setting on the [Others] tab, if you enable batch separation from the application and start scanning, this button becomes active when scanning of the current document completes, and scanning stops. When clicked, this button depresses and remains depressed while scanning with batch separation continues, until scanning of the current document completes, and scanning stops. The button then returns to normal.

Special Scanning

This section describes examples of settings that can be specified when scanning with the DR-3010C. For more information, see Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual, or the Help.

Enhancing the Text of a Document

You can set the scanning conditions to enhance the text of documents with dark backgrounds or documents with a light uniform background and low-contrast text. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Advanced Text Enhancement] or [Advanced Text Enhancement II] from the Mode drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Scanning Documents That Include Both Color and Black-and-White Pages

You can set the scanning conditions to detect whether the document to scan is in color or black and white, and save it as a color image or black and white image accordingly. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto Color Detection] from the Mode drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

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Chapter 2 Basic Operation

Monthly Report

Scanning Different Sized Documents Together

You can set the scanning conditions to scan different sized documents together, such as LTR and LGL documents, while detecting the correct size of the document. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Auto Page Size Detection

IMPORTANT

When scanning different size documents together, align the center of the documents with the center of the feed roller.

Feed Roller

Skipping Blank Pages

You can set the scanning conditions to determine whether a scanned image is a blank page, and not to save the image if it is blank. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Skip blank page] from the Scanning Side drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Monthly Report

This blank page will be skipped

Scanning (Single-Sided) 11" x 17"/A3 Documents

You can set the scanning conditions to scan both sides of an 11" x 17"/A3 document folded in half to be combined as a single image. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Folio] from the Scanning Side drop-down list → click [OK]. For more information on setting the scanning conditions, see "Placing Folded Documents," on p. 16, and Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.

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Chapter 2 Basic Operation

Deskewing Documents

You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual. Documents exceeding the width of the sensor may become damaged. Also, the scanned image may not be output correctly.

Deskew Off

Moire Reduction

You can set the scanning conditions to reduce the moire effect (a shimmering, wavy pattern) that often appears when scanning color documents or scanning in grayscale. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [High Quality Moire Reduction] from the Moire Reduction drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Correcting the Text Orientation of Documents

You can set the scanning conditions to detect the text orientation in scanned images, and rotate the images in 90° increments as needed to normalize the orientation. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Text Orientation Recognition] check box → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Deskew On

Reducing Bleed Through for Thin Documents and Documents with Dark Back Sides

You can set the scanning conditions to reduce bleed through when scanning thin document pages and those with dark content on the back side, or to remove the background from document images. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Prevent Bleed Through / Remove Background] check box → click [Setting] → adjust the Removal level setting → click [OK] → [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Deleting Borders and Ruled Lines of a Specified Color (Red/Green/Blue)

You can set the scanning conditions to omit borders and ruled lines of a specified color (red, green, or blue) from the scanned image. However, this function is only available when scanning in black-and-white. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the colors to omit from the Front and Back drop-down lists → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Enhancing the Red color for Black-and-White Scanning

You can set the scanning conditions to enhance the color red when performing black-and-white scanning. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select [Red Enhance] from the Front and Back drop-down lists → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.

Creating Smaller Files

You can set the scanning conditions to save the scanned image as a PDF file with a high-compression rate, so that the file size is smaller. Select [PDF File] from the [Options] menu in CapturePerfect 3.0 → click [High compression] in <Mode> → click [OK]. For more information on setting the scanning conditions, see the

Operation Guide

CapturePerfect3.0

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Chapter 2 Basic Operation

5. P

Saving the Text Data of Documents as Search Keywords

You can set the scanning conditions to convert the text information of a document into text data when creating a PDF file, to be used when searching the text on a computer. Select [OCR Settings] from the [Options] menu in CapturePerfect 3.0 → select the [Enable] check box → select the language to apply OCR from the Language for OCR drop-down list → click [OK]. For more information on setting the scanning conditions, see the

Operation Guide

CapturePerfect3.0

Specifying Security Settings for PDF Files

You can specify security settings to restrict the viewing, printing, and editing of PDF files created with CapturePerfect 3.0. For more information on specifying security settings, see the

Operation Guide

CapturePerfect3.0

ractical Examples

This section provides examples of settings when scanning with the DR-3010C. Refer to these examples when specifying ISIS/TWAIN driver settings. For descriptions of particular setting items, see Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.

Scanning Both Sides of Pages

• To scan both sides of pages

Select [Duplex] from the Scanning Side drop-down list.

Scanning Non-Standard Size Documents

• To scan irregular size documents

If irregular size documents are scanned with a standard size selected for the Page Size setting, black areas may appear around the scanned document image. To scan irregular size documents, select [Auto-detection] from the Page Size drop-down list. The page size is then detected automatically.

• To register an irregular page size for scanning documents

An irregular document size not already registered as a page size selection can be saved as a custom page size. (See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

• To scan only part of the document page

You can specify the scanning area. However, you cannot set the scan area when [Auto-detection] is selected from the Page Size drop-down list. (See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

Scanning Multiple Batches as One Document

• To scan a document that has too many pages to be loaded all at once as

separate batches

Select [Automatic Feeding] from the Feeding Option dialog box. When this option is selected, the scanner detects documents and starts scanning as they are loaded, so continuous scanning is possible by loading the document batches repeatedly. If you select [Panel-Feeding] from the Feeding Option dialog box, scanning does not start until you press the Scan button. This is useful if you want to straighten documents after you have placed them in the scanner.

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Chapter 2 Basic Operation

6. Handli

• To create separate files for each batch of documents during continuous

scanning

Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog box → select [Auto] from the Batch Separation drop-down list (only for the ISIS driver).

• To scan a batch of documents one page at a time

Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog box, and scan the documents one page at a time. After each page is scanned, the Scan Panel dialog box is displayed. If you selected [Automatic Feeding], the scanner detects when the next document is placed and continues scanning. If you selected [Panel Feeding], press the Scan button after placing the next document to continue scanning.

Prescan

• To confirm images before scanning

Select the [Prescan] check box. The Prescan window is displayed when scanning starts. (See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

Registering Settings

• Registering Your Settings

Register a name for your settings in the user preferences. When you want to recall your settings later, select the name of your registered user preferences, and they will be reflected in the dialog boxes. (See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

By using the Job function or the Job Scan function in CapturePerfect 3.0, you can register scanning conditions and methods for processing scanned image files as jobs, and scan by selecting a job.

ng Paper Jams/Double Feed Detection

If a paper jam or double feed is detected while scanning, the following error code is displayed on the display panel of the scanner and the scanning stops.

Error Code for a Paper Jam

Error Code for a Double Feed

CAUTION

When removing documents, take care not to cut your hands on the edges of the paper.

Remove any documents that have been left in the eject tray.

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Page 29

Press the OPEN button (c) while pulling the front unit open (d). The

error code on the display panel changes to "C."

Chapter 2 Basic Operation

IMPORTANT

Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner.

NOTE

The "C" error code is displayed on the display panel if the front unit is open.

Remove the document from the document feeding side or document

ejecting side.

Close the front unit by gently pushing it up on both sides until it clicks into

place. Make sure that the front unit is completely closed by pushing until you hear a click and the error code on the display panel is no longer displayed.

NOTE

• After removing the jammed paper, check to see if the last page was scanned

correctly, and then continue scanning.

• If a paper jam occurs when [Rapid recovery system] is enabled in the [Others]

tab in the Properties for Canon DR-3010C dialog box, the image data of the document is not saved and scanning stops. This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed.

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Chapter 2 Basic Operation

7. Other Functions

Setting the Long Document Mode

The length of documents that can be scanned with the DR-3010C is normally

14.02" (356 mm), but you can scan documents up to 39.2" (1,000 mm) long by setting the scanner to the Long Document mode.

IMPORTANT

When scanning in the Long Document mode, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK]. This allows the scanner to detect and scan documents up to 39.2" (1,000 mm) long. Note the following when using the Long Document mode:

• When scanning long documents, make sure to set the feed selection lever to

(Bypass), and scan the documents one at a time.

• When scanning in the Long Document mode, if the document is placed on

the scanner in a skewed position, it may hit the edges of the feeding area and be damaged. Be careful to place the document so that it is not skewed.

• When scanning in the Long Document mode, paper jam detection may react

slowly, resulting in damage to the document. Be careful to avoid paper jams.

From the Windows task bar, click [Start] → [Control Panel].

If the Control Panel is displayed with the Category View, click [Printers and

Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel is displayed with the Classic View, double-click [Scanners and Cameras].

Control Panel (Category View) Printers and Other Hardware

Control Panel (Classic View)

Right-click [CANON DR-3010C USB] → click [Properties].

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Page 31

Click the [Maintenance] tab → click the [Long Document mode

(1,000 mm)] radio button.

Click [Apply] → [OK].

Turn the scanner OFF, and then ON again.

Chapter 2 Basic Operation

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Page 32

Chapter 3 Appendix

1. R

Chapter 3 Appendix

egular Maintenance

Clean the scanner on a regular basis, as described below, to maintain peak scanning quality.

1. Regular Maintenance .............................................................. 27

Cleaning the Scanner............................................................................. 27

Cleaning the Inside of the Scanner ........................................................ 27

Cleaning the Sensor Glass and the Rollers ............................................ 28

2. Removing and Attaching the Rollers and Document Holding Guide ........30

Roller Replacement Cycle...................................................................... 30

Removing/Attaching the Feed Roller ..................................................... 30

Removing/Attaching the Retard Roller .................................................. 32

Removing/Attaching the Document Holding Guide................................ 34

Resetting the Counter............................................................................ 35

3. Troubleshooting..................................................................... 36

4. Removing the Document Feed Tray.............................................. 40

5. Specifications ....................................................................... 41

Specifications ........................................................................................ 41

Replacement Parts ................................................................................ 42

External Dimensions.............................................................................. 42

INDEX .................................................................................... 43

CAUTION

• When cleaning the scanner and the inside of the scanner, turn OFF the power

switch and disconnect the power cord from the power outlet.

• Do not use spray cleaners to clean the scanner. Precision mechanisms, such

as the light source, may get wet, and cause a malfunction.

• Never use paint thinner, alcohol, or other organic solvents to clean the

scanner. Such solvents can damage or discolor the exterior of the scanner, or create a risk of fire or electrical shock.

Cleaning the Scanner

To clean the exterior of the scanner, dampen a cloth with water or a mild detergent, wring the cloth out thoroughly, and then wipe the dirt away. Then use a dry, soft cloth to wipe away any moisture.

Cleaning the Inside of the Scanner

Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images. Use compressed air to periodically clean dust and paper particles from the document feed opening and the inside of the scanner. After finishing a large scanning job, turn OFF the scanner and then clean out any paper particles remaining inside the scanner.

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Chapter 3 Appendix

Cleaning the Sensor Glass and the Rollers

If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically.

Open the document eject tray. (See p.12.)

Press the OPEN button (c) while pulling the front unit open (d).

Use compressed air to remove dust and paper particles from the inside of

the scanner.

Use a clean dry cloth to wipe dirt off the sensor glass.

Wipe both the front and back sensor glasses.

Scanning Glass

CAUTION

Do not spray water or neutral detergent directly on the scanner. Precision mechanisms, such as the light source, may get wet, and cause a malfunction.

IMPORTANT

Scratches on the sensor glass may cause marks on the images, as well as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative.

Clean the c rollers by wiping the exposed part without turning them. Clean

the

d rollers while turning them. Wipe the rollers with a cloth that has

been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.

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Retard Roller

Feed Roller

Page 34

Chapter 3 Appendix

Clean the e rollers by wiping the exposed part without turning them. Clean

the

f rollers while turning them. Wipe the rollers with a cloth that has

been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.

Wipe the document holding guide with a cloth that has been dampened

with water and thoroughly wrung out.

Document Holding Guide

Wipe the removed rollers with a cloth that has been dampened with water

and thoroughly wrung out.

Reattach the feed roller and retard roller. (See p.31 and p.33.)

Close the front unit by gently pushing it up on both sides until it clicks into

place. Make sure that the front unit is completely closed by pushing until you hear a click.

Remove the feed roller and retard roller. (See p.30 and p.32.)

IMPORTANT

Remove the feed roller and retard roller from the scanner to clean them, and make sure to reattach them to the scanner when cleaning is finished.

Close the document eject tray.

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Page 35

Chapter 3 Appendix

2. R

ldi

emoving and Attaching the Rollers and Document Ho

To clean or replace the feed roller, retard roller, or document holding guide, remove and then attach the parts as described in each respective section.

ng Guide

CAUTION

Do not use excessive force when removing or attaching the rollers and document holding guide. Doing so many damage them.

Roller Replacement Cycle

When the rollers have fed more than 100,000 pages, a roller replacement message appears on the computer. Purchase an exchange roller kit and replace the feed roller, the retard roller, and the document holding guide.

IMPORTANT

• Rollers are consumable parts. When the rollers start to wear out, paper jams

and misfeeds may occur more often. When this happens, purchase an exchange roller kit and replace the feed roller and the retard roller.

• If misfeeds occur often, check the rollers for wear, and replace them if

necessary before the message is displayed.

• Make sure to reset the counter after replacing the rollers. (See "Resetting

the Counter," on p.35.)

• For information about the exchange roller kit (feed roller, retard roller, and

the document holding guide), contact your local authorized Canon dealer or service representative.

Removing/Attaching the Feed Roller

To remove or attach the feed roller, follow the procedure below.

CAUTION

Use caution when removing or attaching the feed roller. Using excessive force may cause damage or personal injury.

Removing the Feed Roller

Open the document eject tray. (See p.12.)

Press the OPEN button (c) while pulling the front unit open (d).

Open the roller cover by placing your fingers in the grooves and pulling it

down.

Roller Cover

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Page 36

Chapter 3 Appendix

Lift up the roller fixing lever (c), and slide it to the left (d).

Remove the feed roller by moving it to the left to detach it from its shaft,

and pull it out of the slot.

Attaching the Feed Roller

Insert the feed roller into the slot inside the roller cover, and align the notch

on the roller with the shaft on the main unit.

Slide the roller fixing lever to the right to lock the roller into the hole on the

left of the feed roller.

- 31 -

Push down the lever to lock the shaft of the feed roller into place.

Page 37

Chapter 3 Appendix

Close the roller cover. Make sure that the cover is completely closed by

pushing until you hear a click.

Close the front unit by gently pushing it up on both sides until it clicks into

place. Make sure that the front unit is completely closed by pushing until you hear a click.

Removing/Attaching the Retard Roller

To remove or attach the retard roller, follow the procedure below.

CAUTION

Use caution when removing or attaching the retard roller. Using excessive force may cause damage or personal injury.

Removing the Retard Roller

Open the document eject tray. (See p.12.)

Press the OPEN button (c) while pulling the front unit open (d).

Close the document eject tray.

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Chapter 3 Appendix

Open the roller cover inside the front unit using your finger.

Lift up the roller fixing lever (c), and slide it to the right (d).

Remove the retard roller by moving it to the right to detach it from its shaft,

and pull it out.

Attaching the Retard Roller

Insert the retard roller into the slot inside the roller cover, and align the

notch on the roller with the shaft on the front unit.

Slide the roller fixing lever to the left to lock the roller into the hole on the

left of the retard roller.

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Push down the lever to lock the shaft of the feed roller into place.

Page 39

Chapter 3 Appendix

Close the roller cover. Make sure that the cover is completely closed by

pushing until you hear a click.

Close the front unit by gently pushing it up on both sides until it clicks into

place. Make sure that the front unit is completely closed by pushing until you hear a click.

Close the document eject tray.

Removing/Attaching the Document Holding Guide

To remove or attach the document holding guide, follow the procedure below.

CAUTION

Use caution when removing or attaching the document holding guide. Using excessive force may cause damage or personal injury.

Removing the Document Holding Guide

Open the roller cover, and slide the document holding guide to remove it.

Attaching the Document Holding Guide

Fit the hooks (four) of the document holding guide onto the roller cover,

and slide the document holding guide to attach it.

- 34 -

Page 40

Chapter 3 Appendix

Resetting the Counter

After replacing the feed rollers, open the counter settings dialog box and reset the counter.

From the Windows task bar, click [Start] → [Control Panel].

If the Control Panel is displayed with the Category View, click [Printers and

Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel is displayed with the Classic View, double-click [Scanners and Cameras].

Right-click [CANON DR-3010C USB] → click [Properties].

Click the [Maintenance] tab → [Reset].

Control Panel (Category View) Printers and Other Hardware

Control Panel (Classic View)

Confirm that the counter for the selected roller is set to 0 → click [OK].

- 35 -

Page 41

Chapter 3 Appendix

3. T

roubleshooting

This section describes the possible problems that might occur during use of the scanner and how to solve them. Refer to the references below that correspond with any problems that you might encounter.

The Scanner Does Not Turn ON.................................................................... P. 36

The Scanner Is Not Recognized.................................................................... P. 36

Slow Scanning Speed ................................................................................... P. 36

Scanning Is Not Performed .......................................................................... P. 37

Documents Do Not Feed Properly ................................................................ P. 37

Saved Image Files Do Not Open ................................................................... P. 37

Scanning Results Are Not as Expected ......................................................... P. 38

An Error Code Is Displayed on the Display Panel.......................................... P. 39

If, after consulting this section, you still cannot resolve the problem, contact your local authorized Canon dealer or service representative.

× The Scanner Does Not Turn ON

Check the following if the scanner does not turn ON:

• Is the power switch turned ON?

• Is the power cord connected correctly?

• Is the power cord inserted into the power outlet?

For details on connecting the power cord, see "Chapter 2 Setup," in the User Manual.

× The Scanner Is Not Recognized

The following are possible causes of the PC failing to recognize the scanner. Check each possible cause.

Problem

Solution

The scanner is not connected correctly

Make sure that the scanner and the computer are connected correctly with the USB cable. (See "Chapter 2 Setup," in the User Manual.)

Problem

Solution

Problem

Solution

Problem

Solution

Problem

Solution

The scanner power is switched OFF.

Make sure that the scanner is switched ON. If the scanner is OFF, turn the scanner ON. (See "Chapter 2 Setup," in the User Manual.)

The scanner does not support your USB interface.

This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information.

The scanner does not support the USB cable.

Use the USB cable provided with the scanner.

The USB hub is not compatible with the scanner.

Remove the USB hub.

× Slow Scanning Speed

The following problems might cause the scanning speed to be slow. Check each possible cause.

Problem

Solution

Problem

Solution

Problem

Solution

Problem

Solution

Problem

Solution

Other applications are running in the background on your PC.

Quit all other applications that are running.

Resident applications, such as anti-virus software, are draining memory resources.

Quit all resident applications.

Temporary files cannot be created in the TEMP folder, as there is not enough free space on the hard disk.

Delete unwanted files on the hard disk to increase free space on the hard disk.

The USB port you are using does not support Hi-Speed USB 2.0.

Scanning speeds are slower if your computer's standard USB interface is not compatible with Hi-Speed USB 2.0. (See p.8.) Use a computer that is equipped with USB that is compatible with Hi-Speed USB 2.0 as standard.

The USB cable does not support Hi-Speed USB 2.0.

Use the USB cable provided with the scanner.

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Page 42

Chapter 3 Appendix

Problem

Solution

The USB hub does not support Hi-Speed USB 2.0.

Remove the USB hub.

× Scanning Is Not Performed

Check the following if the scanner does not scan an image even though the scanning operation is performed:

• Has the scanner been properly recognized by the computer?

• Has the scanner driver been installed?

• Has the application software been installed correctly? Has the application

software been set up correctly?

• Is there a problem in the PC system?

IMPORTANT

• If documents are not scanned normally even if the scanner setup is OK, a

probable cause is that the scanner driver or application software is not running correctly. Reinstall the scanner driver or application software.

• When system errors result in the scanner not functioning at all, turn OFF the

scanner and wait at least 10 seconds before turning it ON again. If the error continues to occur, restart the computer.

• When scanning continues, make sure that the last document scanned was

scanned correctly.

× Documents Do Not Feed Properly

The following are possible causes of a document failing to feed properly. Check each possible cause.

Problem

Solution

For information on removing jammed documents, see "6. Handling Paper Jams/ Double Feed Detection," on p.23.

The rollers inside the scanner are dirty or worn.

Clean the rollers. (See p.28.) If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit.

× Saved Image Files Do Not Open

When image files saved by CapturePerfect 3.0 cannot be opened by other applications, the probable causes are as follows. Confirm the status, and use one of the following solutions to handle the problem.

Symptoms

Problem

Solution

Symptoms

Problem

Solution

A multipage TIFF file saved in CapturePerfect 3.0 cannot be opened by other applications.

The application you are using to open the TIFF file does not support multipage TIFF files. Open the file with an application that supports multipage TIFF files.

A TIFF file saved in CapturePerfect 3.0 cannot be opened by other applications.

If the TIFF file saved in CapturePerfect 3.0 has been compressed, the application you are using to open the TIFF file does not support the compression type that was used to save the file in CapturePerfect 3.0. Set the compression type for the image file to ‘None’, and save the file again in CapturePerfect 3.0.

Problem

Solution

Problem

Solution

Static electricity is causing the pages of the document to stick together, and they cannot be separated correctly by the scanner.

Before you place your document, thoroughly fan the stack of pages. (See "Feeding in the Page Separation Mode," on p.13.)

Attempting to scan a document of a size, thickness, or weight that the scanner cannot scan.

Check the size, thickness, and weight of the document. For information on the type of documents that you can use with the scanner, see "1. Documents," on p.10.

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Chapter 3 Appendix

× Scanning Results Are Not as Expected

If there is a problem with the scanning result (for example, the scanned image is not clear, or the image is striped or dirty) the probable causes are incorrect ISIS/ TWAIN driver settings or a problem with the scanning unit inside the scanner. Scanning results can also become skewed if the ISIS/TWAIN driver has not been installed correctly, or the application in use does not support ISIS/TWAIN driver functions.

Symptoms

Problem Solution

Symptoms

Problem Solution

Symptoms

Problem Solution

The scanned image is too dark (or faint).

The Brightness setting is set incorrectly. If the image is dark, click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → drag the <Brightness> slider to the right to increase the Brightness setting, or if the image is faint, drag the <Brightness> slider to the left to decrease the Brightness setting.

Text or images on the rear side of your document appear in the scanned image.

The Brightness setting is too low, or the paper is too thin. Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → drag the <Brightness> slider to the right to increase the Brightness setting. If the paper is too thin, make a copy of the documents and then scan the copy. Alternatively, click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Prevent Bleed Through / Remove Background] check box.

Double-sided scanning is not possible.

The Scanning Side drop-down list is set to ’Simplex’. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Duplex] from the Scanning Side drop-down list.

Symptoms

Problem Solution

Symptoms

Problem Solution

Symptoms

Problem Solution

Symptoms

Problem Solution

Lines, smudges, or dirt appear on the scanned image.

The scanning glass or rollers inside the scanner are dirty. Clean the scanning glass and rollers. If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative.

There are abnormalities in the image.

The scanning glass or rollers inside the scanner may be dirty. Clean the scanning glass and rollers. If there are still abnormalities in the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative.

The size of the document could not automatically be detected.

The scanning glass or rollers inside the scanner may be dirty. Clean the scanning glass and rollers. If the auto-detection of the paper size fails even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative.

The scanned image is abnormal in some applications.

A function not supported by the application was used. Some applications do not support functions, such as auto-detection of the paper size. Scanning documents with an application such as this will result in an abnormal scanned image. Try scanning without setting auto-detection of the paper size.

Symptoms

Problem Solution

The scanned image is skewed.

The document has been fed at an angle (skew). Use the document guide adapter to prevent document skew. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box.

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Page 44

Chapter 3 Appendix

× An Error Code Is Displayed on the Display Panel

The following are possible causes of an error message displayed on the display panel of the scanner. Check each possible cause.

Error Code

Problem Solution

Error Code

Problem Solution

Error Code

Problem Solution

Error Code

Problem Solution

This error code is displayed if the front unit of the scanner is open. Close the front unit of the scanner. For more information on closing the front unit, see "6. Handling Paper Jams/Double Feed Detection," on p.23.

This error code is displayed if a paper jam is detected. Open the front unit of the scanner, and remove the document. For more information on removing documents, see "6. Handling Paper Jams/Double Feed Detection," on p.23.

This error code is displayed if a double feed is detected. Open the front unit of the scanner, and remove the document. For more information on removing documents, see "6. Handling Paper Jams/Double Feed Detection," on p.23.

This error code is displayed if another type of error occurs. Turn off the power switch, wait 10 seconds, and then turn the power switch on again. If the "E" error code is still displayed, contact your local authorized Canon Dealer, or service representative.

- 39 -

Page 45

Chapter 3 Appendix

4. R

emoving the Document Feed Tray

The machine cannot be returned to its packaging with the document feed tray attached. To return the machine to its packaging for storage or repair, follow the procedure below to remove the document feed tray.

Push the document guides to the center of the machine.

Pull up the document guides while holding the document feed tray to

unsnap the document guides from the document feed tray.

Pull to remove the document feed tray while the back of the document

guide is unsnapped from the document feed tray.

- 40 -

Page 46

Chapter 3 Appendix

5. S

ifi

pec

cations

Specifications

Main Unit

Typ e Desktop sheetfed scanner

Scanning Document Size

Plain Paper

Size Width: 1.97" to 8.5" (50 mm to 216 mm)

Paper weight: (Page separation mode)

Paper weight: (Bypass mode)

Business Card Size:

Card Size:

Document Feeding Method Automatic

Scanning Sensor Contact image sensor

Light Source LED

Scanning Side Simplex/Duplex

Scanning Modes Black and White, Error Diffusion, 256-level Grayscale,

Scanning Resolution (Primary Scan Lines x Secondary Scan Lines)

Scanning Speed (Conditions: Pentium 4 3.2 GHz CPU, 1 GB memory, LTR/A4 document size)

Black and White Simplex 200 x 200 dpi 30 pages/min.

Paper weight:

Card thickness:

Orientation:

Length: 2.12" to 14.02" (53.9 mm to 356 mm)*

14 to 54 lb bond (52 to 209 g/m

0.0024" to 0.01" (0.06 mm to 0.25 mm)

11 to 54 lb bond (40 to 209 g/m

0.002" to 0.01" (0.05 mm to 0.25 mm) *You can scan documents up to 39.2" (1000 mm) long

by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p.25.)

1.97" x 2.12" (50 mm x 53.9 mm) or larger 140 lb bond (300 g/m

2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard)

0.03" (0.76 mm) or less Horizontal feeding only Embossed cards can be scanned.

Advanced Text Enhancement, Advanced Text Enhancement II, 24-bit Color

100 x 100dpi/150 x 150dpi/200 x 200dpi/ 240 x 240dpi/300 x 300dpi/400 x 400dpi/ 600 x 600dpi

300 x 300 dpi 30 pages/min.

Duplex 200 x 200 dpi 60 images/min.

300 x 300 dpi 60 images/min.

)

) 0.0138" (0.35 mm) or less

Grayscale Simplex 200 x 200 dpi 30 pages/min.

300 x 300 dpi 30 pages/min.

Duplex 200 x 200 dpi 60 images/min.

300 x 300 dpi 60 images/min.

24-bit Color Simplex 100 x 100 dpi 30 pages/min.

200 x 200 dpi 30 pages/min.

Duplex 100 x 100 dpi 60 images/min.

200 x 200 dpi 60 images/min.

Interface Hi-Speed USB 2.0

Other Functions Auto document thickness adjustment, folio scanning

External Dimensions 12.2" x 11.5" x 7.8" (W x D x H)

Weight (without AC adapter) Approximately 6.4 lb (2.9 kg).

Power Supply (using AC adapter) DC 16 V, 1.0 A

Power Consumption Scanning: Maximum 16.5 W

Noise Not more than 66 dB

Operating Environment Temperature: 10°C to 32.5°C (50°F to 90.5°F)

310 mm x 292 mm x 197 mm (W x D x H)

In the Sleep mode: Maximum 3.7 W With power switch OFF: Maximum 0.5 W

Humidity: 20% to 80% RH

AC Adapter (100 to 240 V type)

Model Number MG1-4315

Input AC 100-240 V, 50/60 Hz, 0.65-0.34 A

Output DC 16 V, 1.8 A

Weight Approximately 0.3 kg (including power cord)

- 41 -

Page 47

Replacement Parts External Dimensions

Exchange roller kit (product code: 3335B001AA)

Kit to replace the rollers (retard roller, feed roller) and document holding guide.

• For information on replacing the rollers, see "Removing/Attaching the Feed

Roller," on p.30 and "Removing/Attaching the Retard Roller," on p.32.

• For information on replacing the document holding guide, see "Removing/

Attaching the Document Holding Guide," on p.34.

• Contact your local authorized Canon dealer or service representative for

detailed information about the replacement parts.

Product specifications are subject to change without notice.

7.8" (197 mm)

Chapter 3 Appendix

12.2" (310 mm)

- 42 -

11.5" (292 mm)

(23.0" (583mm))

(With tray open)

(9.1" (230 mm))

Page 48

Chapter 3 Appendix

INDEX

AC Adapter........................................................................................................... 2

Bar code detection ............................................................................................... 5

Bypass mode ..................................................................................................... 15

CapturePerfect 3.0 ......................................................................................... 9, 17

Cards, placing .................................................................................................... 15

Cleaning

Document holding guide........................................................................... 29

Main body................................................................................................. 27

Rollers ...................................................................................................... 28

Sensor glass ............................................................................................. 28

Counter, resetting .............................................................................................. 35

Dimensions........................................................................................................ 42

Display panel ....................................................................................................... 6

Disposal............................................................................................................... 4

Document eject area ............................................................................................ 6

Document eject tray............................................................................................. 6

Document feed tray ............................................................................................. 6

Document feeder ................................................................................................. 6

Document guides................................................................................................. 6

Document holding guide

Attaching .................................................................................................. 34

Removing ................................................................................................. 34

Documents ........................................................................................................ 10

Placing...................................................................................................... 13

Driver................................................................................................................... 9

Extension tray ...................................................................................................... 6

Features ............................................................................................................... 4

Feed roller

Attaching .................................................................................................. 31

Removing ................................................................................................. 30

Feed Selection lever ............................................................................................. 7

Folded documents, placing ................................................................................ 16

Front unit ............................................................................................................. 6

Handling .............................................................................................................. 3

Installation location.............................................................................................. 1

Introduction .........................................................................................................iii

Job function....................................................................................................... 18

Kensington........................................................................................................... 6

Load limit mark.................................................................................................. 13

Long Document mode ....................................................................................... 25

Maintenance ...................................................................................................... 27

Minus key ............................................................................................................ 6

Moving the scanner ............................................................................................. 2

Name of parts ...................................................................................................... 6

OPEN button ........................................................................................................ 6

Operating system................................................................................................. 8

Operation panel.................................................................................................... 6

Page Separation mode....................................................................................... 13

Paper jam, clearing ............................................................................................ 23

Plus key ............................................................................................................... 6

Power connector.................................................................................................. 6

Power indicator.................................................................................................... 6

Power switch ....................................................................................................... 6

Practical examples ............................................................................................. 22

- 43 -

Page 49

Chapter 3 Appendix

Preparing the scanner........................................................................................ 12

Document stopper .................................................................................... 12

Trays......................................................................................................... 12

Replacement parts ............................................................................................. 42

Retard roller

Attaching .................................................................................................. 33

Removing ................................................................................................. 32

Roller, replacing

Counter, resetting ..................................................................................... 35

Replacement cycle .................................................................................... 30

Scan Panel......................................................................................................... 19

Scanning methods ............................................................................................. 17

Service............................................................................................................... 36

Setup disc

Custom Installation..................................................................................... 9

Read Manuals ............................................................................................. 9

Typical Installation ...................................................................................... 9

Special scanning

11" X 17"/A3 (single-sided) ....................................................................... 20

B&W and color pages mixed .................................................................... 19

Background, removing.............................................................................. 21

Bleed through, reducing ........................................................................... 21

Deleting the lines of a specified color ....................................................... 21

Different sized documents ........................................................................ 20

Enhancing the Red Color .......................................................................... 21

Enhancing the text .................................................................................... 19

File size, reducing ..................................................................................... 21

Moire, reducing ........................................................................................ 21

Saving text data for keyword search ......................................................... 22

Security setting for PDF............................................................................ 22

Skipping blank pages................................................................................ 20

Text orientation, correcting....................................................................... 21

Specifications .................................................................................................... 41

Start key .............................................................................................................. 6

Stop key............................................................................................................... 6

System requirements........................................................................................... 8

USB connector..................................................................................................... 6

USB Link switch................................................................................................... 4

Troubleshooting................................................................................................. 36

- 44 -

Page 50

CANON ELECTRONICS INC.

1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN

CANON U.S.A. INC.

ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.

CANON CANADA INC.

6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA

CANON EUROPA N.V.

BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS

CANON LATIN AMERICA, INC.

703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.

CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA

CANON SINGAPORE PTE. LTD.

1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632

CANON HONGKONG COMPANY LTD.

19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.

Page 51

Chapter 3 Appendix

5. S

ifi

pec

cations

Specifications

Main Unit

Typ e Desktop sheetfed scanner

Scanning Document Size

Plain Paper

Size Width: 1.97" to 8.5" (50 mm to 216 mm)

Paper weight: (Page separation mode)

Paper weight: (Bypass mode)

Business Card Size:

Card Size:

Document Feeding Method Automatic

Scanning Sensor Contact image sensor

Light Source LED

Scanning Side Simplex/Duplex

Scanning Modes Black and White, Error Diffusion, 256-level Grayscale,

Scanning Resolution (Primary Scan Lines x Secondary Scan Lines)

Scanning Speed (Conditions: Pentium 4 3.2 GHz CPU, 1 GB memory, LTR/A4 document size)

Black and White Simplex 200 x 200 dpi 30 pages/min.

Paper weight:

Card thickness:

Orientation:

Length: 2.12" to 14.02" (53.9 mm to 356 mm)*

14 to 54 lb bond (52 to 209 g/m

0.0024" to 0.01" (0.06 mm to 0.25 mm)

11 to 54 lb bond (40 to 209 g/m

0.002" to 0.01" (0.05 mm to 0.25 mm) *You can scan documents up to 39.2" (1000 mm) long

by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p.25.)

1.97" x 2.12" (50 mm x 53.9 mm) or larger 140 lb bond (300 g/m

2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard)

0.03" (0.76 mm) or less Horizontal feeding only Embossed cards can be scanned.

Advanced Text Enhancement, Advanced Text Enhancement II, 24-bit Color

100 x 100dpi/150 x 150dpi/200 x 200dpi/ 240 x 240dpi/300 x 300dpi/400 x 400dpi/ 600 x 600dpi

300 x 300 dpi 30 pages/min.

Duplex 200 x 200 dpi 60 images/min.

300 x 300 dpi 60 images/min.

)

) 0.0138" (0.35 mm) or less

Grayscale Simplex 200 x 200 dpi 30 pages/min.

300 x 300 dpi 30 pages/min.

Duplex 200 x 200 dpi 60 images/min.

300 x 300 dpi 60 images/min.

24-bit Color Simplex 100 x 100 dpi 30 pages/min.

200 x 200 dpi 30 pages/min.

Duplex 100 x 100 dpi 60 images/min.

200 x 200 dpi 60 images/min.

Interface Hi-Speed USB 2.0

Other Functions Auto document thickness adjustment, folio scanning

External Dimensions 12.2" x 11.5" x 7.8" (W x D x H)

Weight (without AC adapter) Approximately 6.4 lb (2.9 kg).

Power Supply (using AC adapter) DC 16 V, 1.0 A

Power Consumption Scanning: Maximum 16.5 W

Noise Not more than 66 dB

Operating Environment Temperature: 10°C to 32.5°C (50°F to 90.5°F)

310 mm x 292 mm x 197 mm (W x D x H)

In the Sleep mode: Maximum 3.7 W With power switch OFF: Maximum 0.5 W

Humidity: 20% to 80% RH

AC Adapter (100 to 240 V type)

Model Number MG1-4315

Input AC 100-240 V, 50/60 Hz, 0.65-0.34 A

Output DC 16 V, 1.8 A

Weight Approximately 0.3 kg (including power cord)

- 41 -

Page 52

CANON ELECTRONICS INC.

1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN

CANON U.S.A. INC.

ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.

CANON CANADA INC.

6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA

CANON EUROPA N.V.

BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS

CANON LATIN AMERICA, INC.

703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.

CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA

CANON SINGAPORE PTE. LTD.

1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632

CANON HONGKONG COMPANY LTD.

19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.

Canon DR-3010C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual