Page 1
Cover
Document Scanner
User Manual
♦ Please read this manual before operating this scanner.
♦ After you finish reading this manual, store it in a safe place for future reference.
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International ENERGY STAR® Office Equipment Program
As an ENERGY STAR
determined that this machine meets the ENERGY STAR
for energy efficiency.
The International ENERGY STAR
international program that promotes energy saving through the use
of computers and other office equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office equipment,
such as computers, displays, printers, facsimiles, and copiers. The standards and
logos are uniform among participating nations.
Trademarks
y Canon and the Canon logo are registered trademarks of Canon Inc. in the United
States and may also be trademarks or registered trademarks in other countries.
y Microsoft and Windows are registered trademarks of Microsoft Corporation in
the United States and are trademarks or registered trademarks of Microsoft
Corporation in other countries.
y ISIS is a trademark of EMC Corporation, in the United States.
y Intel and Pentium are registered trademarks of Intel Corporation.
y Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
y Other product and company names herein are, or may be, the trademarks of
their respective owners.
Copyright
Copyright © CANON ELECTRONICS INC. 2008 ALL RIGHTS RESERVED
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
CANON ELECTRONICS INC.
®
Partner, Canon Electronics Inc. has
®
Office Equipment Program is an
®
Program
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED
HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
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Introduction Contents
Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this
manual thoroughly before using the scanner to familiarize yourself with its
capabilities, and to make the most of its many functions. After reading this manual,
store it in a safe place for future reference.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damaging the machine.
NOTE
Indicates a clarification of an operation, or contains additional explanations
for a procedure. Reading these notes is highly recommended.
Introduction...............................................................................3
Symbols Used in This Manual ......................................................................... 3
Chapter 1 Before Using the Scanner .................................................. 5
1. Important Safety Instructions ...................................................................... 5
Installation Location ................................................................................ 5
AC Adapter .............................................................................................. 6
Moving the Scanner ................................................................................ 6
Handling .................................................................................................. 7
Disposal .................................................................................................. 8
2. Features of the DR-3010C Document Scanner ............................................ 8
3. Names and Functions of Parts ................................................................... 10
Chapter 2 Setup ........................................................................ 12
1. Scanner System Requirements.................................................................. 12
2. Installing the Software ............................................................................... 13
Setup Disc ............................................................................................. 13
Software Installation.............................................................................. 14
Connecting the Scanner to the Computer .............................................. 16
3. Turning the Power ON ............................................................................... 18
Scanner Recognition ............................................................................. 18
Chapter 3 Basic Operation............................................................ 19
1. Documents ................................................................................................ 19
2. Preparing the Scanner ............................................................................... 21
Preparing the Trays ............................................................................... 21
Preparing the Document Stopper .......................................................... 21
3. Placing Documents.................................................................................... 22
Feeding in the Page Separation Mode ................................................... 22
Feeding in the Bypass Mode .................................................................. 24
Placing Cards ........................................................................................ 24
Placing Folded Documents .................................................................... 25
4. Scanning Methods..................................................................................... 26
Scanning With CapturePerfect 3.0......................................................... 26
Scanning with the Job Function ............................................................ 28
Using the Scan Panel............................................................................. 30
Special Scanning ................................................................................... 30
Enhancing the Text of a Document .................................................. 30
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Scanning Documents That Include Both Color and Black-and-White
Pages .............................................................................................. 30
Scanning Different Sized Documents Together ............................... 31
Skipping Blank Pages ...................................................................... 31
Scanning (Single-Sided) 11" x 17"/A3 Documents .......................... 31
Deskewing Documents.................................................................... 32
Moire Reduction.............................................................................. 32
Correcting the Text Orientation of Documents ................................ 32
Reducing Bleed Through for Thin Documents and Documents with
Dark Back Sides .............................................................................. 32
Deleting Borders and Ruled Lines of a Specified Color
(Red/Green/Blue)............................................................................. 32
Enhancing the Red color for Black-and-White Scanning ................. 33
Creating Smaller Files...................................................................... 33
Saving the Text Data of Documents as Search Keywords ............... 33
Specifying Security Settings for PDF Files....................................... 33
5. Practical Examples..................................................................................... 33
6. Handling Paper Jams/Double Feed Detection ............................................ 34
7. Other Functions ......................................................................................... 36
Setting the Long Document Mode ......................................................... 36
Chapter 4 ISIS/TWAIN Driver Settings .............................................. 38
1. Before Using the Scanner .......................................................................... 38
2. ISIS/TWAIN Driver Properties Dialog Box.................................................. 39
Scan Mode Settings .............................................................................. 40
Auto Color Detection ............................................................................. 41
Paper Size Settings................................................................................ 42
Scan Resolution Settings ...................................................................... 43
Scanning Side Settings.......................................................................... 43
Correcting Image Skewing .................................................................... 44
Moire Reduction .................................................................................... 45
Adjusting the Scan Area ........................................................................ 45
Brightness/Contrast Adjustment............................................................ 47
Gamma Curve Settings.......................................................................... 48
Image Contour Adjustment.................................................................... 49
Image Rotation ...................................................................................... 49
Text Orientation Detection ..................................................................... 50
Preventing Bleed Through/Removing the Document Background ......... 50
Omitting a Specific Color ....................................................................... 51
Enhancing the Red Color ....................................................................... 51
Rapid System Recovery ........................................................................ 52
Double Feed Detection........................................................................... 52
Feeding Options..................................................................................... 53
Prescan ................................................................................................. 54
Registering Scanning Conditions .......................................................... 55
Checking the Version............................................................................. 55
Chapter 5 Job Registration Tool Settings .......................................... 56
1. Starting the Job Registration Tool ............................................................. 56
2. Job Registration Tool Settings Dialog Box................................................. 57
Job Registration Tool Dialog Box .......................................................... 57
New/Editing Dialog Box ......................................................................... 57
Setting the Launcher ............................................................................. 61
Admin Dialog Box.................................................................................. 63
Printing Registered Jobs ....................................................................... 65
Chapter 6 Maintenance ............................................................... 66
1. Regular Maintenance ................................................................................. 66
Cleaning the Scanner............................................................................. 66
Cleaning the Inside of the Scanner ........................................................ 66
Cleaning the Sensor Glass and the Rollers ............................................ 67
2. Removing and Attaching the Rollers and Document Holding Guide .......... 69
Roller Replacement Cycle ...................................................................... 69
Removing/Attaching the Feed Roller ..................................................... 69
Removing/Attaching the Retard Roller .................................................. 71
Removing/Attaching the Document Holding Guide................................ 73
Resetting the Counter............................................................................ 74
Chapter 7 Troubleshooting ........................................................... 75
1. Troubleshooting ........................................................................................ 75
2. Uninstalling the Software........................................................................... 79
Uninstalling the ISIS/TWAIN Driver and Job Registration Tool ............. 79
Uninstalling CapturePerfect 3.0 ............................................................. 80
3. Removing the Document Feed Tray ........................................................... 81
Chapter 8 Appendix.................................................................... 82
Specifications ................................................................................................ 82
Specifications ........................................................................................ 82
Replacement Parts ................................................................................ 83
External Dimensions.............................................................................. 84
INDEX.................................................................................... 86
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Chapter 1 Before Using the Scanner
1. I
mportant Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings
and precautions described below.
1. Important Safety Instructions ...................................................... 5
Installation Location ................................................................................ 5
AC Adapter .............................................................................................. 6
Moving the Scanner ................................................................................ 6
Handling .................................................................................................. 7
Disposal .................................................................................................. 8
2. Features of the DR-3010C Document Scanner .................................. 8
3. Names and Functions of Parts .................................................... 10
Installation Location
The performance of this scanner is affected by the environment in which it is
installed. Make sure that the location where the scanner is installed meets the
following environmental requirements.
• Provide adequate space around the scanner for operation, maintenance, and
ventilation.
4" (100 mm)
4" (100 mm)
4" (100 mm)
• Provide adequate space in front of the scanner for documents output after
being scanned.
• Avoid installing the machine in direct sunlight. If this is unavoidable, use
curtains to shade the scanner.
• Avoid locations where a considerable amount of dust accumulates.
• Avoid warm or humid locations, such as in the vicinity of a water faucet, water
heater, or humidifier.
• Avoid locations where ammonia gas is emitted.
• Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
• Avoid locations that are subject to vibration.
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• Avoid exposing the scanner to rapid changes in temperature. If the room in
which the scanner is installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This may result in a noticeable
degradation in scanning quality.
• The following conditions are recommended for optimal scanning quality:
- Room temperature:10°C to 32.5°C (50°F to 90.5°F)
- Humidity: 20% to 80% RH
• Avoid installing the scanner near equipment that generates a magnetic field
(e.g. speakers, televisions, or radios.)
AC Adapter
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• Do not connect other electrical equipment to the same power outlet to which
the scanner is connected. Also, when using an extension cord, make sure that
the extension cord is rated for the current requirements of the scanner.
• Never disassemble or modify the AC adapter, as it is dangerous.
• The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord and AC
adapter can lead to an accident, such as a fire or electrical shock.
• Do not use the power cord while it is coiled.
• Do not pull directly on the power cord. When disconnecting the power cord,
grasp the plug and remove it from the outlet.
• Keep the area around the power cord clear of objects so that the power cord can
be disconnected easily in an emergency.
• Do not use an AC adapter other than the one provided with the scanner. Do not
use the AC adapter provided with the scanner with other products.
Model: MG1-4315
• If you have any questions regarding the power supply, contact your local
authorized Canon dealer or service representative for further information.
Moving the Scanner
• When moving the scanner, always hold it with both hands to avoid dropping it.
The scanner weighs approximately 6.4 lb (2.9 kg).
• Make sure to disconnect the interface cable and AC adapter before moving the
scanner. If the scanner is transported with these items connected, the plugs and
connectors may be damaged.
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Handling
WARNING
Note the following precautions whenever using the scanner. Failure to do so
may result in a fire or electric shock.
• Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly
flammable substance near the scanner.
• Do not cut, damage, or modify the power cord. Do not place heavy objects on
the power cord, and do not pull or excessively bend the power cord.
• Never connect the power cord when your hands are wet.
• Do not connect the scanner to a multiplug power strip.
• Do not knot or coil the power cord as this may result in a fire or electric shock.
When connecting the power cord, make sure that the power plug is securely
and completely inserted into the power outlet.
• Do not use a power cord or AC adapter other than the ones provided with this
scanner.
• Do not take the scanner apart or modify it.
• Never try to take the AC adapter apart or modify it in any way, as this is
dangerous.
• When cleaning the scanner, turn the power switch OFF and disconnect the
power cord from the power supply.
• Clean the scanner using a slightly dampened cloth which has been well wrung
out. Never use alcohol, benzene, paint thinner, or any other flammable
substances.
• If the scanner makes strange noises, or gives off smoke, heat, or strange odors,
or the scanner does not function or other abnormalities occur when you use the
machine, immediately turn the power switch OFF, and disconnect the power
plug from the power outlet. Then, contact your local authorized Canon dealer or
service representative for further information.
• Do not drop the scanner, or subject it to impact or strong shock. Should the
scanner ever become damaged, immediately turn the power switch OFF, and
disconnect the power plug from the power outlet. Then, contact your local
authorized Canon dealer or service representative to have the unit serviced.
• Before moving the scanner, be sure to turn the power switch OFF, and
disconnect the power plug from the power outlet.
CAUTION
• Do not install the scanner on a surface that is unstable or tilted, or in an area
subject to excessive vibrations, as this may cause the scanner to fall,
resulting in personal injury or damage to the scanner.
• Never place small metal objects such as staples, paper clips, or jewelry on the
scanner. These items may fall into the scanner, and cause a fire or electric
shock. Should such objects ever fall inside the scanner, immediately turn the
power switch OFF, and disconnect the power plug from the power outlet. Then,
contact your local authorized Canon dealer or service representative to have the
unit serviced.
• Do not install the scanner in a humid or dusty location. Doing so might cause a
fire or electric shock.
• Do not place objects on top of the scanner. Such objects may tip or fall over,
resulting in personal injury.
• Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
• When unplugging the power cord, grasp it firmly by its plug. Do not pull directly
on the power cord, as this may damage or expose the cord's internal wiring,
resulting in a fire or electric shock.
• Leave sufficient space around the power plug so that it can be unplugged easily.
If objects are placed around the power plug, you will be unable to unplug it in an
emergency.
• Do not allow water or flammable substances (alcohol, paint thinner, benzene,
etc.) to spill into the scanner, as this may result in a fire or electric shock.
• Turn OFF the power switch for safety when not using the scanner for a long
period of time, such as overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet for safety when the machine
will not be used for an extended period of time, such as during consecutive
holidays.
• Do not wear loose clothing or jewelry that may get caught in the scanner while
you are using it. This may result in personal injury. Be extra careful of neckties
and long hair. If anything becomes caught in the scanner, immediately
disconnect the power cord to stop the scanner.
• Be careful when loading paper into the scanner and when removing jammed
paper. It is possible to cut your hand on the edge of a sheet of paper.
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Disposal
2. Feat
3010C D
ures of the DR-
ocument Scanner
• When disposing of this scanner, be sure to follow all local ordinances and laws
or consult with the retailer who sold you the scanner.
The main features of the DR-3010C document scanner are described below.
Compact Size
The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1"
(230 mm) (H) x 23.0" (583 mm) (D) (with the tray open).
(The size of the scanner with the tray closed is 12.2" (310 mm) (W) x 7.8" (197
mm) (H) x 11.5" (292 mm) (D).)
Fast Document Feeding
The scanner can scan a maximum of 30 documents per minute in a range of
sizes from business card to LTR/A4 size.
y Scanning conditions: Black-and-white/color, LTR/A4, portrait orientation,
one-sided/two-sided, 200 dpi
High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables
documents to be scanned with high image quality.
Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray
when scanning documents that are not output smoothly. Scanned documents
can be output without opening the eject tray.
USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in
accordance with the power of the computer.
USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the
document type:
y Single-sided/double-sided mode
y Feeding continuously or by sheet
Card Scan
You can scan plastic cards and IDs that are the sizes matching ISO7810
standards.
Paper Size Detection
The scanner automatically detects the size of a scanned document and
eliminates any unnecessary space around the edges of the image when storing
the image, even when storing a document of irregular size.
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Auto Color Detection
The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the same format as the document.
Folio Scan
You can scan folded documents. The scanner will scan both sides and combine
the scanned images into a single image.
Deskew
The scanner straightens scanned images when it detects that the document was
placed askew.
Ultrasonic Double Feed Detection
Ultrasonic waves are used to detect pages that are fed at the same time as well
as the space between pages. Feeding stops if a double feed is detected.
Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement mode to
enhance the text of documents with dark or uneven backgrounds, and the
Advanced Text Enhancement II mode to enhance the text when both the text and
background are light.
These modes may not work, depending on the type of document.
Color Drop-Out
The scanner is equipped with a Color Drop-Out function and a Color
enhancement function (Red) that enables you to specify a color for the scanner
to omit from the scanned image.
Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to
scan a document without storing images of blank pages, regardless of whether
each page of the document is two-sided or one-sided.
Prescan Function
The scanner is equipped with a Prescan function that enables you to adjust the
contrast and brightness of a prescanned image. The adjusted image is then sent
to the application software without the need to scan the document again.
Job Function
The scanner includes an operation panel to automatically scan and perform
operations. Up to nine operations, such as saving, printing, or mailing can be
registered. For information on the Job Function,see Chapter 5, "Job Registration
Tool Settings," on p.56.
Auto Start
The scanner is equipped with an auto start function, which enables scanning to
be automatically started when a document placed in the feeder is detected.
Compatible with Carbonless Duplicating Paper
The scanner is able to scan carbonless duplicating paper.
Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is
not scanning documents.
Bar Code Detection
The bar codes within documents can be detected by installing the optional bar
code module.
NOTE
Some functions may not be available, depending on the software you are using.
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3. Names and Functions of Parts
This section describes the name and function of each part. Make sure to read
this section and familiarize yourself with the parts of the scanner before using
the scanner.
Front View/Right-Side View
Operation Panel
Display Panel
Displays the job numbers or the error
codes.
Plus Key
Increases the job number on the display
panel.
Document Feeder
Load the Document.
(See p.21.)
Power Indicator
This indicator lights blue
when the scanner is
turned ON.
Document Feed Tray
Attach before placing
documents.
Document Guides
Adjust these guides to fit the
width of the document. (See
p.22.)
Front View (With the Document Feed Tray and Eject Tray Open)
Extension Tray
Pull this tray out if the
Front Unit
Open when clearing paper jams
and cleaning the scanner. (See
p.34 and p.67.)
Document Eject Area
Scanned documents are
output here.
Extension Tray
Pull this tray out if the document hangs
over the edge of the document eject
tray.
document hangs over the
edge of the document feeder.
OPEN Button
Use to open the front unit.
Document Eject Tray
Open this tray when you
want to stack output
documents.
Minus Key
Reduces the job number to
scan on the display panel.
Stop Key
Stops scanning.
Error Codes Displayed:
For information resolving error codes, see "An Error Code Is Displayed on the
Display Panel," on p.78.
Back View
Theft Prevention Hole (Kensington)
Attach a key chain, etc. here to prevent
the scanner from being stolen.
Power Switch
This switch is used to turn the scanner
ON and OFF. If you set the switch to
‘AUTO’, the scanner is linked to be
automatically turned ON/OFF in
accordance with the power of the
computer.
Start Key
Starts the job number to scan on the
display panel.
: Displayed if the front unit is open.
: Displayed if a paper jam is detected.
: Displayed if a double feed is detected while scanning.
: Displayed if another type of error occurs.
Power Connector
Connect the supplied AC adapter to
this connector.
USB Connector
Connect a USB cable that supports
Hi-Speed USB 2.0 to this
connector.
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Feed Selection Lever
Paper Eject Stopper
Paper Eject Stopper
Use the paper eject stopper
that corresponds to the
length of the documents
you want to scan.
Feed Selection Lever
Use this lever to change the way
documents are fed. Push it up to feed
documents one at a time (Page Separation
mode) (see p.22). Push it down to feed
documents that are fastened together, such
as invoices, without separating them
(Bypass mode). (See p.24.)
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Chapter 2 Setup
1. S
1. Scanner System Requirements................................................... 12
2. Installing the Software............................................................. 13
Setup Disc ............................................................................................. 13
Software Installation.............................................................................. 14
Connecting the Scanner to the Computer .............................................. 16
3. Turning the Power ON.............................................................. 18
Scanner Recognition ............................................................................. 18
canner System Requirements
To use the DR-3010C scanner, your computer must satisfy the following system
requirements.
• Operating systems:
y Microsoft Windows 2000 Professional SP4 or later
y Microsoft Windows XP Professional SP3 or later
y Microsoft Windows XP Home Edition SP3 or later
y Microsoft Windows XP Professional x64 Edition SP2 or later
y Microsoft Windows Vista Home Basic (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Home Premium (32-bit Edition/64-bit Edition)
SP1 or later
y Microsoft Windows Vista Business (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Ultimate (32-bit Edition/64-bit Edition) SP1 or
later
y Microsoft Windows Vista Enterprise (32-bit Edition/64-bit Edition) SP1 or
later
• Computer requirements:
y CPU: Pentium 4 (3.2 GHz or faster)
y Memory: 1 GB or more
y Hard disk: 1 GB or more available space
y CD-ROM drive
y Hi-Speed USB 2.0
y Monitor: Resolution of 1024 × 768 (XGA) or better recommended.
• An ISIS-compatible application or a TWAIN-compatible application that is
compatible with the above operating systems.
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IMPORTANT
2. I
lli
• If you do not know the requirements for your computer system, contact the
store where you purchased the computer or the manufacturer of the
computer for more information.
• Use the latest USB 2.0 driver made available by Microsoft. For details,
contact your local authorized Canon dealer.
• Use the USB interface provided as standard with your computer. However,
normal operation is not guaranteed with all USB interfaces, even if present
as standard equipment on the computer. For details, contact your local
authorized Canon dealer.
• Scanning speeds are lower if your computer's standard USB interface is USB
Full-Speed (equal to USB 1.1).
• The USB cable you are using should be the one originally included with the
scanner.
• If the CPU, memory, interface card, and other specifications do not satisfy
the installation requirements, the scanning speed may be greatly reduced
and transmission may take a long time.
• Even if the computer satisfies the recommended specifications, the scanning
speed may vary, depending on the specified scan settings.
• The ISIS/TWAIN drivers provided with the scanner do not necessarily operate
on all ISIS or TWAIN-compatible applications. For details, contact your
application software retailer.
nsta
This section describes how to install the required software.
Setup Disc
The following software is included on the DR-3010C Setup disc.
ng the Software
• DR-3010C Driver/Job Registration Tool
The scanner driver for using the DR-3010C and the tool to register/set jobs.
• CapturePerfect 3.0
An ISIS compatible application developed for use with Canon document
scanners.
NOTE
The Setup disc of the DR-3010C is configured as follows. Install the software using
either Typical Installation or Custom Installation.
13
Menu Screen Typical Installation
Read Manuals Custom Installation
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Software Installation
Follow the procedure below to install the software.
IMPORTANT
• Install the software before connecting the scanner to the computer.
• Log on to Windows as an Administrator.
• Close all other applications before installing the software.
Turn the power of the computer ON.
1
Insert the DR-3010C Setup disc into the CD-ROM drive of the computer.
2
Click [Typical Installation].
3
Click [Install].
4
Click [Next].
5
Read the license agreement → click [Yes] to accept it.
6
NOTE
When you select [Typical Installation], all of the displayed software and the User
Manual will be installed automatically. If you want to reinstall only specific software
that you have previously uninstalled, select [Custom Installation] and specify the
software.
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When the driver installation is complete, click [Finish].
7
Confirm the installation location → click [Next].
10
Click [Next].
8
Read the license agreement → click [Yes] to accept it.
9
When the CapturePerfect 3.0 installation is complete, click [Finish].
11
Click [Next].
12
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When the User Manual installation is complete, click [Finish].
13
Click [Exit] to finish installing the software.
14
Connecting the Scanner to the Computer
Connect the scanner to the computer.
IMPORTANT
Before connecting the scanner to the computer, verify that the power switch of
the scanner is OFF. If the power switch is in the ON position, push the switch to
set it to OFF.
Verify that the power switch of the scanner is OFF ( setting).
1
Connect the power cord to the AC adapter.
2
16
Remove the DR-3010C Setup disc from the CD-ROM drive.
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Connect the plug of the AC adapter to the power connector on the back of
3
the scanner.
120 V model
220-240 V model
Use the supplied USB cable to connect the scanner to the computer.
4
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3. T
urning the Power
ON
When you turn the computer and the scanner ON for the first time, the Plug and
Play function of Windows recognizes the scanner and automatically installs the
required device driver.
IMPORTANT
• If you turn the power OFF, wait at least 10 seconds before turning it ON
again.
• If you will not be using the scanner for an extended period, you should
disconnect the power cord from the AC outlet for safety.
Scanner Recognition
The scanner will be recognized the first time it is connected to the computer.
Make sure that the scanner and computer are connected properly.
1
Press the power switch on the back of the scanner to turn the scanner ON
2
( setting).
Windows automatically recognizes the DR-3010C as new hardware.
3
NOTE
If you set the power switch on the back of the scanner to ‘AUTO’, the scanner is
linked to be automatically turned ON/OFF in accordance with the power of the
computer.
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Chapter 3 Basic Operation
1. Documents ........................................................................... 19
2. Preparing the Scanner ............................................................. 21
Preparing the Trays ............................................................................... 21
Preparing the Document Stopper .......................................................... 21
3. Placing Documents ................................................................. 22
Feeding in the Page Separation Mode ................................................... 22
Feeding in the Bypass Mode .................................................................. 24
Placing Cards ........................................................................................ 24
Placing Folded Documents .................................................................... 25
4. Scanning Methods .................................................................. 26
Scanning With CapturePerfect 3.0......................................................... 26
Scanning with the Job Function ............................................................ 28
Using the Scan Panel............................................................................. 30
Special Scanning ................................................................................... 30
5. Practical Examples ................................................................. 33
6. Handling Paper Jams/Double Feed Detection.................................. 34
7. Other Functions ..................................................................... 36
Setting the Long Document Mode ......................................................... 36
1. Documents
The scanner can scan documents ranging in size from business cards and
checks to LTR/A4. The document sizes that this scanner can scan are shown
below.
Plain Paper
Size
Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356 mm)*
Paper weight
Page Separation mode: 14 to 54 lb bond (52 to 209 g/m
0.0024" to 0.01" (0.06 mm to 0.25 mm)
Bypass mode: 11 to 54 lb bond (40 to 209 g/m
0.002" to 0.01" (0.05 mm to 0.25 mm)
* You can scan documents up to 39.2" (1000 mm) long by setting the scanner
to the Long Document mode. (See "Setting the Long Document Mode," on
p.36.)
2
)
2
)
19
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IMPORTANT
A document must meet the following criteria to be scannable:
Business Card
Size: 1.97" x 2.12" (50 mm x 53.9 mm) or larger
Paper weight: 140 lb bond (300 g/m
2
) 0.0138" (0.35 mm) or less
• When scanning multiple documents of different sizes, place the documents
so that they cover the entire span of the feed rollers.
• It is recommended that documents larger than LTR/A4 paper are fed one
sheet at a time.
• Scanning documents before the ink is dry can cause problems with the
scanner. Always make sure that the ink on a document is dry before scanning
it.
• Scanning documents that are written in pencil or similar material may make
the rollers and scanning glass dirty, which can lead to smudges on the
scanned image and transfer the dirt to subsequent documents. Always clean
the internal parts of the scanner after scanning such documents.
• When scanning a two-sided document that is printed on thin paper, the
image on the opposite side of each page may show through. In this case,
adjust the scanning intensity in the application software and set the
Preventing Bleed Through/Removing the Document Background function in
the driver before scanning the document.
• It is recommended that thin documents are fed one sheet at a time.
• Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the document
and then scan the photocopy.
Wrinkled or creased
documents
Curled documents
Torn documents
Documents with paper
clips or staples
Carbon paper
Coated paper
Extremely thin,
translucent paper
Documents with square
holes punched
IMPORTANT
If a stack of business cards cannot be fed properly, reduce the number of cards
in the stack.
Plastic Card
Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: Horizontal feeding only
Embossed cards can be scanned.
NOTE
• Vertically placed cards may not be output properly, and cards that get jammed
may be damaged when you remove them. Make sure to place cards in the
proper orientation.
• Embossed cards may not scan correctly, depending on the type of
embossment.
20
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2. P
reparing the Scanner
Prepare the document feed tray according to the paper size and type.
Preparing the Trays
The extension trays can be set to the size of the document you want to scan.
NOTE
• Documents can be scanned with the document eject tray closed.
• Open the document eject tray when you want to stack output documents.
• Use the extension tray when the document hangs over the edge of the main
tray.
Preparing the Document Stopper
Use the document stopper that corresponds with the length of the document you
want to scan.
21
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3. Placi
ng Documents
There are two methods for feeding documents, the Page Separation mode and
Bypass mode. Feeding pages continuously from a stack of documents placed in
the feed tray is called the Page Separation mode. Feeding documents one sheet
at a time or feeding documents consisting of multiple pages that are attached, is
called the Bypass mode.
The document feed method can be changed by moving the feed selection lever.
Feeding in the Page Separation Mode
Fan the pages of the document to be scanned, and then turn the document
3
so that it is upside down.
Switch the feed selection lever to (Page Separation).
1
Adjust the document guides to fit the width of the document to be scanned.
2
CAUTION
When placing documents into the feed tray, take care not to cut your hands on
the edges of the paper.
Place the document face down, with the top fed through the scanner first.
4
IMPORTANT
There is a load limit mark ( ) on the document guides. Do not stack
documents higher than this mark (approximately 50 sheets of 20 lb bond (80 g/
2
m
) paper.) Doing so may cause a paper jam.
22
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Adjust the document guides to fit the width of the document.
5
NOTE
Before scanning, make sure that the document is not curled or creased, and that it
is placed in the feed tray correctly. Scanning an improperly placed, curled, or
creased document may damage the document or cause a paper jam.
Use the application software to start scanning.
6
CAUTION
• Before you place a document, check to make sure it does not contain paper
clips, staples, or other small metal objects. These items may cause a fire or
electrical shock, damage the document, or cause a paper jam or scanner
malfunction.
• Do not wear loose clothing or jewelry that may get caught in the scanner
while you are using it. This may result in personal injury. Be extra careful of
neckties and long hair. If anything gets caught in the scanner, immediately
disconnect the power cord from the power outlet to stop scanning.
IMPORTANT
• Always smooth out any folds or curls in your documents before placing them into
the feeder. If the leading edge of a document is curled, it may cause a paper jam.
• If feeding stops due to a system error or paper jam while the scanner is
scanning, resolve the problem, make sure that the scanned image of the last
page that was successfully fed has been stored, and then resume scanning
the remaining document pages.
• After you finish scanning, close the document feed tray and the document
eject tray to prevent damage to the scanner while it is not being used.
23
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Feeding in the Bypass Mode
When scanning multiple page documents that are fastened together, such as
invoices, place the documents so that the top (or the edge that is fastened
together) is fed through the scanner first.
Switch the feed selection lever to (Bypass).
1
Adjust the document guides to fit the width of the document to be scanned.
2
(See p.22.)
Place the document face down, with the top (or the edge that is fastened
3
together) fed through the scanner first. (See p.22.)
Use the application software to start scanning.
4
IMPORTANT
• When placing documents that are fastened together, such as invoices, place the
fastened side of the document so that it is fed through the scanner first.
• After you finish scanning, close the document eject tray to prevent damage to the
scanner while it is not being used.
Placing Cards
Switch the feed selection lever to (Bypass).
1
24
IMPORTANT
When scanning cards, make sure to set the feed selection lever to (Bypass),
and scan the cards one at a time.
Adjust the document guides to fit the width of the card to be scanned. (See
2
p.22.)
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Page 25
Place the card horizontally, turn it upside down and face down, with the top
3
fed through the scanner first.
CAUTION
Vertically placed cards may not be output properly, and cards that get jammed
may be damaged when you remove them. Make sure to place cards in the
proper orientation.
Placing Folded Documents
Folio Scan enables you to scan documents that are larger than LTR/A4 and,
therefore, do not fit in the feeder. (The maximum size is 11" x 17"/A3.) To use
the function, fold the document in half lengthwise and place it into the feeder.
The DR-3010C will scan both sides and combine the scanned images into a
single image.
IMPORTANT
• When folding the document, align the right and left sides and create a sharp,
straight fold. Otherwise the document may jam or the image may not be aligned
properly.
• The fold line itself will not be scanned. Keep this in mind if there is content
such as photos, diagrams, or text that spans the fold.
• For Folio scanning, only the Bypass mode can be used. Place documents one
at a time.
• Adjust the document guides to fit the width of the document. Otherwise, the
image may scan as skewed or shifted.
25
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NOTE
• When scanning folded documents, switch the feed selection lever
to (Bypass).
• When placing folded documents, place the document into the scanner so that
the fold is on the right side. The side of the folded document facing you will
become the right side of the combined image.
• When scanning folded documents, click the [Basic] tab in the Properties for
Canon DR-3010C dialog box → select [Folio] from the Scanning Side drop-
down list → click [OK].
(See Chapter 4, "ISIS/TWAIN Driver Settings - Scanning Side Settings," on
p.43.)
• The maximum size for the combined image is 11" x 17"/A3. When using the
Folio function for an irregular document size, click the [Basic] tab in the
Properties for Canon DR-3010C dialog box → select [Auto-detection] from the
Page Size drop-down list → click [OK].
• Ultrasonic Double Feed Detection cannot be used when scanning folded
documents.
4. Scanning Methods
When scanning with the DR-3010C, in addition to scanning from an application,
you can also use the Job function to perform scanning by pressing the Start key.
This section describes the procedures for scanning using the CapturePerfect 3.0
software included with the scanner, scanning using the Job function, and other
special scanning. For details on scan settings, see Chapter 4, "ISIS/TWAIN
Driver Settings," on p.38.
Scanning With CapturePerfect 3.0
This section describes how to start CapturePerfect 3.0, select the scanner, and scan
documents.
The Scan Batch to File function is used here as an example.
For details, see the
Help.
From the Windows task bar, click [Start] → [All Programs] →
1
[CapturePerfect 3.0] → [CapturePerfect 3.0].
CapturePerfect 3.0 Operation Guide
and CapturePerfect Online
26
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From the [Scan] menu, select [Select Scanner].
2
From the [Scan] menu, select [Scanner Setting].
5
Select [CANON DR-3010C] → click [OK].
3
NOTE
If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the
ISIS/TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.)
Select the default page size from the Default Page size drop-down list →
4
click [OK].
NOTE
• The Configure Device Settings dialog box is displayed only when you select
[CANON DR-3010C] in the [Select Scanner] dialog box for the first time and
click [OK], and when you click [Settings] for the [Select Scanner] dialog box.
• The settings here are applied when you click [Default] in the Properties for
Canon DR-3010C dialog box.
• For a TWAIN driver, the default value is set to 'LTR' and cannot be changed.
Set the scan settings → click [OK]. For more information on scan settings,
6
see Chapter 4, "ISIS/TWAIN Driver Settings," on p.38.
Place your document. (See "3. Placing Documents," on p.22.)
7
From the [Scan] menu, select [Scan Batch to File].
8
27
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Specify the file name and the file type for saving the image data → click
9
[Save] to start scanning.
When there are no more pages of the document to scan, scanning stops,
10
and the Continue Scanning dialog box is displayed. Place the next
document → click [Continue Scanning] to resume scanning, or click [Stop
Scanning] to end scanning.
After scanning is complete, select [Exit] from the [File] menu to quit
11
CapturePerfect 3.0.
Scanning with the Job Function
This section describes how to start the Job Registration Tool and how to scan
with the Job Function. For more information, see Chapter 5, "Job Registration
Tool Settings," on p.56.
Job Function
The job function is a function that registers jobs with [Job Registration Tool], and
selects or executes the registered job number from the display panel. The
conditions are registered for the job such as scanning condition, the format to save
image data, the location to save the file.
From the Windows task bar, click [Start] → [All Programs] → [Canon DR-
1
3010C] → [Job Registration Tool].
28
NOTE
The Job Registration Tool is a TWAIN-compliant application program that installs
with the ISIS/TWAIN driver, and is used for registering the jobs that are executed
when the Start key is pressed.
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Register the job. For information on registering jobs, see Chapter 5, "Job
2
Registration Tool Settings," on p.56.
NOTE
• You can register jobs from No. 1 to No. 9.
• The following jobs are registered in the Registered Jobs by default:
c No.1 Scan To Folder: Saves the scanned image to a specified folder in a
specified format.
d No.2 Scan To Mailer: Saves the scanned image to a specified format and
attaches the file to an e-mail.
Click [Close] in the Job Registration Tool dialog box.
3
Press the Plus key or Minus key to select the job number of the Display
5
Panel(
c) → press the Start key(d).
The Monitor for DR-3010C dialog box is displayed, and scanning starts.
6
When scanning is complete, the image data is sent with the specified
7
conditions.
29
Place the document. (See "3. Placing Documents," on p.22.)
4
Click [Close] in the Monitor for DR-3010C dialog box.
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Using the Scan Panel
The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It
is displayed in the system tray when the DR-3010C driver is started.
If <Feeding Option> in the [Others] tab in the Properties for Canon DR-3010C
dialog box is set to ‘Panel-Feeding’ or ‘Automatic Feeding’, the Scan Panel will
appear when you start scanning.
Scan Panel Functions
The Scan Panel has the following functions.
Special Scanning
This section describes examples of settings that can be specified when scanning
with the DR-3010C. For more information, see Chapter 4, "ISIS/TWAIN Driver
Settings," on p.38, or the Help.
Enhancing the Text of a Document
You can set the scanning conditions to enhance the text of documents with dark
backgrounds or documents with a light uniform background and low-contrast text.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[Advanced Text Enhancement] or [Advanced Text Enhancement II] from the Mode
drop-down list → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Scan Mode Settings," on p.40.
d
c
e
cStart button
If <Feeding Option> in the [Others] tab in the Properties for Canon DR-3010C
dialog box is set to ‘Panel-Feeding’, clicking this button starts scanning.
dStop button
Stops scanning.
eBatch Separation button
After selecting [Panel] as the batch separation setting on the [Others] tab, if you
enable batch separation from the application and start scanning, this button
becomes active when scanning of the current document completes, and
scanning stops. When clicked, this button depresses and remains depressed
while scanning with batch separation continues, until scanning of the current
document completes, and scanning stops. The button then returns to normal.
30
X
Document to Scan
Black and White Mode
Scanning Documents That Include Both Color and Black-and-White Pages
You can set the scanning conditions to detect whether the document to scan is in
color or black and white, and save it as a color image or black and white image
accordingly.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[Auto Color Detection] from the Mode drop-down list → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Auto Color Detection," on p.41.
Text Enhancement
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Scanning Different Sized Documents Together
Monthly Report
Monthly Report
Skipping Blank Pages
You can set the scanning conditions to scan different sized documents together,
such as LTR and LGL documents, while detecting the correct size of the document.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[Auto-detection] from the Page Size drop-down list → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Paper Size Settings," on p.42.
X
Auto Page Size Detection
IMPORTANT
When scanning different size documents together, align the center of the
documents with the center of the feed roller.
Feed Roller
You can set the scanning conditions to determine whether a scanned image is a
blank page, and not to save the image if it is blank.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[Skip blank page] from the Scanning Side drop-down list → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Scanning Side Settings," on p.43.
Monthly Report
Monthly Report
Monthly Report
X
This blank page will be skipped
Scanning (Single-Sided) 11" x 17"/A3 Documents
You can set the scanning conditions to scan both sides of an 11" x 17"/A3
document folded in half to be combined as a single image.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[Folio] from the Scanning Side drop-down list → click [OK].
For more information on setting the scanning conditions, see "Placing Folded
Documents," on p. 25, and Chapter 4, "ISIS/TWAIN Driver Settings - Scanning Side
Settings," on p.43.
31
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Deskewing Documents
You can set the scanning conditions to detect slanted document pages and
straighten the scanned images.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the
[Deskew] check box → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Correcting Image Skewing," on p.44.
Documents exceeding the width of the sensor may become damaged. Also, the
scanned image may not be output correctly.
Reducing Bleed Through for Thin Documents and Documents with Dark
Back Sides
You can set the scanning conditions to reduce bleed through when scanning thin
document pages and those with dark content on the back side, or to remove the
background from document images.
Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box
→ select the [Prevent Bleed Through / Remove Background] check box → click
[Setting] → adjust the Removal level setting → click [OK] → [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Preventing Bleed Through/Removing the Document
Background," on p.50.
Deleting Borders and Ruled Lines of a Specified Color (Red/Green/Blue)
X
Deskew Off
Moire Reduction
You can set the scanning conditions to reduce the moire effect (a shimmering,
wavy pattern) that often appears when scanning color documents or scanning in
grayscale.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select
[High Quality Moire Reduction] from the Moire Reduction drop-down list → click
[OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Moire Reduction," on p.45.
Correcting the Text Orientation of Documents
You can set the scanning conditions to detect the text orientation in scanned
images, and rotate the images in 90° increments as needed to normalize the
orientation.
Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box
→ select the [Text Orientation Recognition] check box → click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Text Orientation Detection," on p.50.
Deskew On
You can set the scanning conditions to omit borders and ruled lines of a specified
color (red, green, or blue) from the scanned image. However, this function is only
available when scanning in black-and-white.
Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box
→ select the colors to omit from the Front and Back drop-down lists →
click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Omitting a Specific Color," on p.51.
X
Color Drop-out (Red)Document to Scan
32
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Enhancing the Red color for Black-and-White Scanning
5. P
You can set the scanning conditions to enhance the color red when performing
black-and-white scanning.
Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box
→ select [Red Enhance] from the Front and Back drop-down lists →
click [OK].
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings - Enhancing the Red Color," on p.51.
Creating Smaller Files
You can set the scanning conditions to save the scanned image as a PDF file with a
high-compression rate, so that the file size is smaller.
Select [PDF File] from the [Options] menu in CapturePerfect 3.0 → click [High
compression] in <Mode> → click [OK].
For more information on setting the scanning conditions, see the
Operation Guide
.
CapturePerfect3.0
Saving the Text Data of Documents as Search Keywords
You can set the scanning conditions to convert the text information of a document
into text data when creating a PDF file, to be used when searching the text on a
computer.
Select [OCR Settings] from the [Options] menu in CapturePerfect 3.0 → select the
[Enable] check box → select the language to apply OCR from the Language for
OCR drop-down list → click [OK].
For more information on setting the scanning conditions, see the
Operation Guide
.
CapturePerfect3.0
ractical Examples
This section provides examples of settings when scanning with the DR-3010C.
Refer to these examples when specifying ISIS/TWAIN driver settings. For
descriptions of particular setting items, see Chapter 4, "ISIS/TWAIN Driver
Settings," on p.38.
Scanning Both Sides of Pages
• To scan both sides of pages
Select [Duplex] from the Scanning Side drop-down list.
Scanning Non-Standard Size Documents
• To scan irregular size documents
If irregular size documents are scanned with a standard size selected for the
Page Size setting, black areas may appear around the scanned document
image. To scan irregular size documents, select [Auto-detection] from the Page
Size drop-down list. The page size is then detected automatically.
• To register an irregular page size for scanning documents
An irregular document size not already registered as a page size selection can
be saved as a custom page size.
(See "Adjusting the Scan Area," on p.45.)
• To scan only part of the document page
You can specify the scanning area. However, you cannot set the scan area when
[Auto-detection] is selected from the Page Size drop-down list.
(See "Adjusting the Scan Area," on p.45.)
Specifying Security Settings for PDF Files
You can specify security settings to restrict the viewing, printing, and editing of
PDF files created with CapturePerfect 3.0.
For more information on specifying security settings, see the
33
Operation Guide
.
CapturePerfect3.0
Scanning Multiple Batches as One Document
• To scan a document that has too many pages to be loaded all at once as
separate batches
Select [Automatic Feeding] from the Feeding Option dialog box. When this
option is selected, the scanner detects documents and starts scanning as they
are loaded, so continuous scanning is possible by loading the document
batches repeatedly.
If you select [Panel-Feeding] from the Feeding Option dialog box, scanning
does not start until you press the Scan button. This is useful if you want to
straighten documents after you have placed them in the scanner.
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• To create separate files for each batch of documents during continuous
6. Handli
scanning
Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog
box → select [Auto] from the Batch Separation drop-down list (only for the ISIS
driver).
• To scan a batch of documents one page at a time
Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog
box, and scan the documents one page at a time. After each page is scanned,
the Scan Panel dialog box is displayed. If you selected [Automatic Feeding], the
scanner detects when the next document is placed and continues scanning. If
you selected [Panel Feeding], press the Scan button after placing the next
document to continue scanning.
Prescan
• To confirm images before scanning
Select the [Prescan] check box. The Prescan window is displayed when
scanning starts.
(See "Prescan," on p.54.)
Registering Settings
• Registering Your Settings
Register a name for your settings in the user preferences. When you want to
recall your settings later, select the name of your registered user preferences,
and they will be reflected in the dialog boxes.
(See "Registering Scanning Conditions," on p.55.)
ng Paper Jams/Double Feed Detection
If a paper jam or double feed is detected while scanning, the following error
code is displayed on the display panel of the scanner and the scanning stops.
Error Code for a
Paper Jam
Error Code for a
Double Feed
CAUTION
When removing documents, take care not to cut your hands on the edges of the
paper.
Remove any documents that have been left in the eject tray.
1
34
By using the Job function or the Job Scan function in CapturePerfect 3.0, you
can register scanning conditions and methods for processing scanned image
files as jobs, and scan by selecting a job.
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Press the OPEN button (c) while pulling the front unit open (d). The
2
error code on the display panel changes to "C."
d
IMPORTANT
Make sure to pull the document out carefully, without applying too much force. If
the jammed paper tears while you are pulling it out, make sure to remove any
remaining pieces from inside the scanner.
c
NOTE
The "C" error code is displayed on the display panel if the front unit is open.
Remove the document from the document feeding side or document
3
ejecting side.
Close the front unit by gently pushing it up on both sides until it clicks into
4
place. Make sure that the front unit is completely closed by pushing until
you hear a click and the error code on the display panel is no longer
displayed.
NOTE
• After removing the jammed paper, check to see if the last page was scanned
correctly, and then continue scanning.
• If a paper jam occurs when [Rapid recovery system] is enabled in the [Others]
tab in the Properties for Canon DR-3010C dialog box, the image data of the
document is not saved and scanning stops. This allows you to continue
scanning from the document that caused the paper jam after the paper jam is
fixed.
35
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7. Other Functions
Setting the Long Document Mode
The length of documents that can be scanned with the DR-3010C is normally
14.02" (356 mm), but you can scan documents up to 39.2" (1,000 mm) long by
setting the scanner to the Long Document mode.
If the Control Panel is displayed with the Category View, click [Printers and
2
Other Hardware] in the working field → click [Scanners and Cameras].
If the Control Panel is displayed with the Classic View, double-click
[Scanners and Cameras].
IMPORTANT
When scanning in the Long Document mode, click the [Basic] tab in the
Properties for Canon DR-3010C dialog box → select [Auto-detection] from the
Page Size drop-down list → click [OK]. This allows the scanner to detect and
scan documents up to 39.2" (1,000 mm) long. Note the following when using the
Long Document mode:
• When scanning long documents, make sure to set the feed selection lever to
(Bypass), and scan the documents one at a time.
• When scanning in the Long Document mode, if the document is placed on
the scanner in a skewed position, it may hit the edges of the feeding area
and be damaged. Be careful to place the document so that it is not skewed.
• When scanning in the Long Document mode, paper jam detection may react
slowly, resulting in damage to the document. Be careful to avoid paper
jams.
From the Windows task bar, click [Start] → [Control Panel].
1
Control Panel (Category View) Printers and Other Hardware
Control Panel (Classic View)
Right-click [CANON DR-3010C USB] → click [Properties].
3
36
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Click the [Maintenance] tab → click the [Long Document mode
4
(1,000 mm)] radio button.
Click [Apply] → [OK].
5
Turn the scanner OFF, and then ON again.
6
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Chapter 4 ISIS/TWAIN Driver Settings
1. Bef
ore Using the Scanner
To use the DR-3010C with an ISIS/TWAIN-compliant application, the
DR-3010C must first be selected as the scanner to be used.
This section describes how to select the scanner using CapturePerfect 3.0.
1. Before Using the Scanner ......................................................... 38
2. ISIS/TWAIN Driver Properties Dialog Box ....................................... 39
Scan Mode Settings .............................................................................. 40
Auto Color Detection ............................................................................. 41
Paper Size Settings................................................................................ 42
Scan Resolution Settings ...................................................................... 43
Scanning Side Settings.......................................................................... 43
Correcting Image Skewing .................................................................... 44
Moire Reduction .................................................................................... 45
Adjusting the Scan Area ........................................................................ 45
Brightness/Contrast Adjustment............................................................ 47
Gamma Curve Settings.......................................................................... 48
Image Contour Adjustment.................................................................... 49
Image Rotation ...................................................................................... 49
Text Orientation Detection ..................................................................... 50
Preventing Bleed Through/Removing the Document Background ......... 50
Omitting a Specific Color ....................................................................... 51
Enhancing the Red Color ....................................................................... 51
Rapid System Recovery ........................................................................ 52
Double Feed Detection........................................................................... 52
Feeding Options..................................................................................... 53
Prescan ................................................................................................. 54
Registering Scanning Conditions .......................................................... 55
Checking the Version............................................................................. 55
From the Windows task bar, click [Start] → [All Programs] →
1
[CapturePerfect 3.0] → [CapturePerfect 3.0].
From the [Scan] menu, select [Select Scanner].
2
38
Select [CANON DR-3010C] → click [OK].
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NOTE
If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/
TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.)
Select the default page size from the Default Page Size drop-down list →
4
click [OK].
NOTE
• The Configure Device Settings dialog box is displayed only when you select
[CANON DR-3010C] in the [Select Scanner] dialog box for the first time and
click [OK], and when you click [Settings] for the [Select Scanner] dialog box.
• The settings here are applied when you click [Default] in the Properties for
Canon DR-3010C dialog box.
• For a TWAIN driver, the default value is set to 'LTR' and cannot be changed.
From the [Scan] menu, select [Scanner Setting].
5
2. ISIS/TWAIN Driver Properties Dialog Box
The Properties for Canon DR-3010C dialog box is displayed when you select
[Scanner Setting] from the [Scan] menu in CapturePerfect 3.0.
It consists of four tabs: Basic, Brightness, Image processing, and Others.
Specify the settings on each tab as necessary to set the scanning conditions.
For details on each setting, also refer to the Help.
[OK] button
Confirms the settings and closes the dialog box.
[Scan] button
For a TWAIN-compatible application that can perform scanning from the
Properties for Canon DR-3010C dialog box, the [Scan] button is displayed
instead of the [OK] button. Press [Scan] to scan with the displayed settings.
39
The Properties for Canon DR-3010C dialog box is displayed.
[Cancel] button
Cancels the settings and closes the dialog box.
[Default] button
Returns the settings to their default values.
[Help] button
Displays Help for the currently open tab or dialog box.
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NOTE
If you are using a TWAIN driver, the two extra settings below are displayed on the
[Basic] tab and [Image processing] tab. Refer to the Help for details.
-[Basic] tab: Scan options
-[Image processing]: Black/white inversion
Scan Mode Settings
This section describes the procedure for setting the scan mode to suit your
needs.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select the scanning mode from the Mode drop-down list → click [OK].
y When [Auto Color Detection] is enabled, the [Setting] button is enabled
for opening the Auto Color Detection dialog box, where you can make
settings affecting how color documents are scanned, and select which
scanning mode to use for black-and-white documents.
y Depending on the application program, the operation may become
unstable when [Auto Color Detection] is enabled. In this case, [Auto
Color Detection] should be disabled.
y For details, See "Auto Color Detection," on p.41.
- [Black and White]
Use this mode to scan text and line drawing documents as black-and-white
(binary) images.
- [Error Diffusion]
Use this mode to scan documents containing photos as black-and-white
(binary) images.
- [Advanced Text Enhancement]
Use this mode to scan documents with a dark or non-uniform (pattern)
background.
y If the background is uniform, it is removed where it surrounds the text.
y If the background is non-uniform, such as a pattern, it is processed to
enhance text readability.
- [Advanced Text Enhancement II]
Use this mode to scan documents with a light uniform background and
low-contrast text.
y The background in tight spaces around text may not be removed.
y Documents with low-contrast text can be made more readable by
adjusting [Contrast] on the [Brightness] tab.
y If the background is non-uniform, such as a pattern, the background
remains visible in the scanned image, and text may be hard to read.
- [256-level Gray]
Scans documents containing photos as grayscale images.
- [24-bit Color]
Scans documents containing color photos as full-color images.
NOTE
• You can select the following modes, according to the type of document you
want to scan. Note that some functions may be restricted, depending on the
mode settings.
- [Auto Color Detection]
Whether a document is black-and-white or color is detected before the
scanned image is saved.
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• The following tab functions are partially disabled according to the selected
mode.
Settings Tab
Basic Image processing Others
Auto Color Detection
This section describes the procedure for setting the scanner to automatically
detect whether a document is in color or black-and-white when scanning.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select [Auto Color Detection] from the Mode drop-down list → click
[Setting].
Scanning Mode
Auto Color Detection
Black and White
Error Diffusion
Advanced Text Enhancement
Advanced Text Enhancement II
256-level Gray
24-bit Color
{
: Available for setting
−: Not available for setting, or automatically set
Deskew
Moire Reduction
Edge emphasis
Prevent Bleed Through /
Remove Background
Black/white reversion
(TWAIN driver)
Color Drop-out
Batch Separation (ISIS driver)
Prescan
{{{ −−−{ −
{{{{{{{{
{{{{{{{{
{{{ − {{{{
{{ −−{{{{
{{{{ − {{{
{{{{ −−{{
Specify the various settings in the Auto Image Type Detection Settings
2
dialog box → click [OK].
NOTE
The settings you can specify are as follows.
- [Color Saturation/Proportion of Color]
Normally scan with the default values (Color Saturation: 2, Proportion of Color:
2). Change the settings when you want to scan a color document as a blackand-white document.
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y Color Saturation: Adjust the setting towards <High> when you want to scan a
color document with low color saturation as a black-and-white document.
y Proportion of Color: Adjust the setting towards <High> when you want to scan
a color document with a low proportion of color as a black-and-white
document.
- [Mode in case of binary]
Select the scanning mode when a page is detected as black-and-white.
- [Brightness]
This setting adjusts the brightness when [Advanced Text Enhancement] or
[Advanced Text Enhancement II] is selected from the Mode drop-down list. For
other modes, the brightness is set from the [Brightness] tab.
- [Contrast]
This setting adjusts the contrast when [Advanced Text Enhancement II] is
selected from the Mode drop-down list. For other modes, the contrast is set
from the [Brightness] tab.
Paper Size Settings
This section describes the procedure for selecting the size for scanning.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select the page size from the Page Size drop-down list → click [OK].
NOTE
• Click [Auto-detection] to scan the following kinds of documents:
- Documents of undetermined size
- Documents including mixed page sizes
- When using the Long Document mode (See "Setting the Long Document
Mode," on p.36.)
• When [Auto-detection] is selected, the Area setting from the Scan Area dialog
box is disabled.
• Depending on the application, the operation may become unstable when [Auto-
detection] is enabled. In this case, [Auto-detection] should be disabled.
42
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Scan Resolution Settings Scanning Side Settings
This section describes the procedure for setting the resolution for scanning.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select the resolution for scanning from the Dots per inch drop-down list →
click [OK].
This section describes the procedure for setting the page side settings for
scanning.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select the page side to scan from the Scanning Side drop-down list → click
[OK].
NOTE
• Higher resolutions provide clearer images, but produce larger files.
• When the selected resolution is 300 dpi or less, the Moire Reduction setting is
automatically enabled to allow reduction of the moire effect (a shimmering,
wavy pattern) in scanned images.
NOTE
• Specify one of the settings below according to the page side setting you want to
use.
- [Simplex]
Scan only the front side of documents loaded into the feeder.
- [Duplex]
Scan both sides of documents.
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- [Skip blank page]
As each document page is scanned, the scanner detects whether it is blank, and
if so, the image is not saved.
y Selecting [Skip blank page] enables the [Setting] button, which opens the
Blank Skip Setting dialog box.
y Adjust the Content density setting in the Blank Skip Setting dialog box if
blank pages are not skipped, or if non-blank pages are skipped.
y The Content density setting should be adjusted according to the document
content, so that only blank pages are skipped: increase the setting if they
are not skipped, and decrease the setting if non-blank pages are skipped.
y The Skip Blank Pages function may not work properly if the Custom setting
is enabled in the Gamma Settings dialog box.
y If a scanning side setting (simplex or duplex) is specified in the application
settings, select [Simplex].
- [Folio]
Documents that are normally folded in half are scanned on both sides and
composed into one image.
y You cannot select [Folio] if you click [Patchcode] from the Batch Separation
drop-down list in the [Others] tab.
Correcting Image Skewing
This section describes the procedure for setting the scanner to detect slanted
document pages and straighten the scanned images.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select the [Deskew] check box → click [OK].
NOTE
Deskewing may not work properly, or cause part of the image to be lost, depending
on the document.
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Moire Reduction Adjusting the Scan Area
This section describes the procedure for setting to reduce the moire effect (a
shimmering, wavy pattern) that may appear when scanning color documents or
scanning in grayscale.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
select [High Quality Moire Reduction] from the [Moire Reduction]
drop-down list → click [OK].
This section describes the procedure for scanning part of a document image.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog box →
1
click [Area] → click [OK].
NOTE
The Scan Area dialog box enables you to define the area of the document page to
scan on a selected page size, and register nonstandard document page sizes.
NOTE
• The [High Speed Moire Reduction] is displayed only when a resolution of 240
dpi or less is selected from the Dots per inch drop-down list.
The Scan Area dialog box is different for ISIS and TWAIN drivers. For the TWAIN
driver, one of two dialog box types is displayed, depending on the application
program used.
• The [High Quality Moire Reduction] is displayed only when a resolution of 300
dpi or less is selected from the Dots per inch drop-down list. When a resolution
higher than 300 dpi is selected from the Dots per inch drop-down list, [High
Quality Moire Reduction] cannot be selected.
Scan Area Dialog Box (ISIS Driver)
• Select one of the following according to the resolution you have set:
-[None]
Do not perform moire reduction.
- [High Speed Moire Reduction]
This mode prioritizes speed, and generates an image of the specified resolution
from an image scanned at 300 dpi.
- [High Quality More Reduction]
This mode prioritizes image quality, and generates an image of the specified
resolution from an image scanned at 600 dpi. The image quality is higher, but
the scanning speed decreases.
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Scan Area Dialog Box (TWAIN Driver)
This dialog box appears with application programs that display the Scan button
in the Properties dialog box.
The Area window and Preview button are not displayed when using applications
like the Job Registration Tool that display the OK button in the Properties dialog
box.
Page Size
This setting is linked to the Page Size setting, for selecting the size of document
pages to scan.
y Clicking [Custom] opens the Custom Page Size dialog box, where
nonstandard page sizes can be registered as custom page sizes.
Area
Select the area to be scanned. Area settings here are overridden in the following
cases:
y When [Auto-detection] is selected from the Page Size drop-down list
y When [Text Orientation Recognition] is enabled in the [Image processing]
tab
y When [Deskew] is enabled in the [Basic] tab, the specified area may be
displaced when scanning.
Area Window
The size indicated for the Area window corresponds to the page size setting,
and the area within the panel indicates the current scanning area.
y The scanning area can be adjusted by dragging the handles bordering the
Area window with your mouse.
y When you use CapturePerfect, the last scanned image appears in the Area
window.
Margin
This control adjusts the top, bottom, left, and right margins around the
scanning area so that you can expand the scanning area to include the edges of
a document, or reduce it to avoid black frames around scanned images.
y If the edges of documents are missing from scanned images, move the
slider to the right to expand the scanning area.
y To eliminate the black frame around scanned images, reduce the scanning
area by moving the slider to the left.
y The measurement units for margins are determined by the Unit setting.
Preview Button (TWAIN driver only)
Click [Preview] to scan one document page and display its preview image in the
Area window.
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Brightness/Contrast Adjustment
This section describes the procedure for adjusting the brightness and contrast
for scanning.
Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box
1
→ adjust the [Brightness] slider and [Contrast] slider to adjust the
brightness and contrast for scanning → click [OK].
NOTE
• The settings you can specify are as follows:
- [Brightness]
Adjusts the brightness of images to be scanned.
y If images are too dark or if text on the back bleeds through, drag the slider
to the right to increase the brightness.
y If images are too light, drag the slider to the left to decrease the brightness.
- [Contrast]
Adjusts the contrast of images to be scanned.
- [Used the Back Side Brightness] Check Box
If the brightness of the front and back pages of the document are different,
select this check box to adjust only the brightness on the back side.
- [Used the Back Side Contrast] Check Box
If the contrast of the front and back pages of the document are different, select
this check box to adjust only the contrast on the back side.
• The availability of brightness and contrast settings are as follows, according to
the setting selected from the Mode drop-down list in the Basic tab.
Scanning mode Brightness Contrast
Black and White
Error Diffusion
Advanced Text Enhancement
Advanced Text Enhancement II
256-level Gray
24-bit Color
Auto Color Detection
: Available for setting
{
−: Not available for setting, or automatically set
7
{{{{
{{{{
{ −−−
{{ −−
{{{{
{{{{
{{{{
Back Side
Brightness
Back Side
Contrast
47
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Gamma Curve Settings
This section describes the procedure for adjusting the gamma level for scanning
documents.
Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box
1
→ click [Gamma] → click [OK].
Select the [Custom] check box in the Gamma Settings dialog box →
2
specify the settings as necessary → click [OK] → [OK].
• The settings you can specify are as follows:
- Select
Select the side and color for the custom setting.
y The color bar and color of the sample image are changed to show the
specified color.
- Input method
Select the setting method for gamma correction.
- [Factor]
Move the slider to the left or right to adjust the gamma correction factor
between 0.2 and 5.0.
y The gamma correction value, Gamma Curve Graph, and sample image color
are interlinked.
y Clicking a point in the Gamma Curve Graph with your mouse changes the
gamma curve and color of the sample image to match that point.
y You can also move the gamma curve by dragging it with the mouse.
- [Freehand]
The output value for a particular input value in the gamma table can be specified
with the mouse.
y Click any point in the Gamma Curve Graph to set that point as an output
value.
y Drag the mouse on the Gamma Curve Graph to set the output value
according to the mouse movement.
- [Import]
Clicking this button loads gamma table data (*.pxg file) that was previously
stored with the Export button.
y Imported gamma data is reflected in the Gamma Curve Graph.
- [Export]
Clicking this button exports the custom gamma curve settings as a gamma
table file (*.pxg).
NOTE
• When the [Custom] check box in the Gamma Settings dialog box is selected, all
settings in the [Brightness] tab are set automatically.
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Image Contour Adjustment Image Rotation
This section describes the procedure for adjusting the contours of the scanned
image.
This section describes the procedure for rotating the orientation of the scanned
image.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → adjust the Edge emphasis slider to adjust the contours of the
scanned image → click [OK].
NOTE
Move the slider toward <Soft> to soften the image contours, or toward <Sharp> to
sharpen the image contours.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → select the angle to rotate the image from the Document
Orientation drop-down list → click [OK].
NOTE
The scanned image will be rotated as follows, according to the orientation of the
placed document and the specified angle.
Document:
face down
Document Orientation
(clockwise)
0 degrees 90 degrees 180 degrees
270 degrees
49
Scanned Image
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Text Orientation Detection Preventing Bleed Through/Removing the Document
This section describes the procedure for automatically correcting the orientation
of an output image by detecting the direction of the text when scanning.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → select the [Text Orientation Recognition] check box → click
[OK].
Background
This section describes the procedure for setting to reduce bleed through when
scanning thin document pages and pages with dark content on the back side, or
to remove the background from document images.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → select the [Prevent Bleed Through / Remove Background]
check box → click [Setting].
NOTE
• When the [Text Orientation Recognition] check box is selected, the Image
Rotation and area settings in the Scan Area dialog box are disabled.
Adjust the [Removal level] slider to set the level of bleed through
2
prevention or background removal → click [OK] → [OK].
• Some application programs do not support text orientation recognition. Please
disable [Text Orientation Recognition] if your application program operates
abnormally when it is enabled.
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Omitting a Specific Color Enhancing the Red Color
This section describes the procedure for setting to omit borders and ruled lines
of a specified color (red, green, or blue) from the scanned image.
This section describes the procedure for setting the scanner to enhance the
color red when performing black-and-white scanning.
NOTE
If you select [24-bit Color] or [Auto Color Detection] from the Mode drop-down list
in the [Basic] tab, you cannot specify this setting.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → select the color to omit from the Front and Back drop-down
lists under <Color drop-out> → click [OK].
NOTE
You can specify different settings for the front and back side of the document.
NOTE
If you select [24-bit Color] or [Auto Color Detection] from the Mode drop-down list
in the [Basic] tab, you cannot specify this setting.
Click the [Image processing] tab in the Properties for Canon DR-3010C
1
dialog box → select [Red Enhance] from the Front and Back drop-down
lists under <Color drop-out> → click [OK].
NOTE
You can set specify different settings for the front and back side of the document.
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Rapid System Recovery Double Feed Detection
This section describes the procedure for setting the system recovery method
used by the scanner when document feeding stops due to a paper jam or other
error during scanning.
Click the [Others] tab in the Properties for Canon DR-3010C dialog box →
1
select the [Rapid recovery system] check box → click [OK].
This section describes the procedure for setting the scanner to stop document
feeding when double feeding of document pages is detected.
Click the [Others] tab → select the [Detect by Length] or [Detect by
1
Ultrasonic] check box under <Double Feed Detection> according to the set
of documents → click [OK].
NOTE
If you select [Rapid recovery system] and a paper jam or other error causes
document feeding to stop while scanning, scanning stops without sending an error
notification to the application program. After you clear the paper jam or resolve the
error, you can resume the normal scanning operations.
52
NOTE
[Detect by Length]
This detection method is effective when scanning documents of the same size.
It detects double-feeding when a document is 2.0" (50 mm) longer or 2.0" (50
mm) shorter than the standard length (the length of the first document).
Feeding is stopped when a double-feed is detected.
[Detect by Ultrasonic]
This detection method is effective when scanning documents of different sizes.
It uses ultrasonic waves to detect the gap between documents when more than
two sheets of paper are fed at the same time. Feeding is stopped when a
double-feed is detected.
• The two detection methods can be used at the same time.
• When the documents overlap by less than 2.0" (50 mm) or are stuck together
due to static electricity, double-feeding may not be able to be detected correctly
using Detect by Ultrasonic.
• The [Detect by Ultrasonic] check box cannot be selected when scanning folded
documents.
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Feeding Options
This section describes the procedure for selecting the method for feeding
documents.
Click the [Others] tab in the Properties for Canon DR-3010C dialog box →
1
select the document feeding method from the Feeding Option
drop-down list → click [OK].
NOTE
• Details of each feeding method are indicated below.
[Standard Feeding]
This feeding method is good for scanning small batches of documents that are
placed one batch at a time. Scanning stops when the documents have been
scanned.
[Panel-Feeding]
This feeding method is good for scanning batches of documents of different
sizes. After placing the documents, press the Start button on the Scan Panel to
start scanning, and press the assigned Stop button to stop scanning.
y When scanning documents with different sized pages, after placing the
documents, you can adjust the document guide position.
[Automatic Feeding]
This feeding method is good for scanning batches of the same sized
documents. Scanning starts when the scanner detects the placed documents,
and stops when you press the Stop button.
y When [Automatic Feeding] is selected, the Setting button is enabled to
allow setting the delay time from when a placed document is detected to
when scanning starts. The delay time can be set from 0 to 60 seconds.
Batch Separation (ISIS driver only)
When the separation timing to use when scanning starts with batch separation
enabled in the application. (If [Standard Feeding] is selected, batch separation
is disabled.)
[Auto]
Document batches are separated automatically.
[Panel]
Document batches are separated when [Batch Separation] on the Scan Panel is
pressed. (See "Using the Scan Panel," on p.30.)
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Prescan
This section describes the procedure for checking a scanned image and
adjusting the brightness and contrast accordingly.
Click the [Others] tab in the Properties for Canon DR-3010C dialog box →
1
select the [Prescan] check box → click [OK].
From the [Scan] menu, select [Scan Batch to File]. Specify the location, file
2
name, and file format to save the image → click [Save] to start scanning.
Check the preview image displayed in the Prescan window → adjust
3
[Brightness] and [Contrast] as necessary using the sliders or up/down
buttons → click (Start) to save the scanned image.
NOTE
The Prescan window is for scanning after adjusting the brightness and contrast,
according to the scanned results of the first document. You can enlarge the image
displayed in the Prescan window. (Left-click the image displayed in the window to
enlarge it, and right-click the image displayed in the window to reduce it.)
If you change the brightness and contrast values, the image displayed in the
window reflects these new values. Click the Start button to start scanning with the
adjusted brightness and contrast. Click the Stop button to stop scanning.
54
When scanning is complete, the Prescan window is displayed.
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Registering Scanning Conditions Checking the Version
This section describes the procedure for registering specified scanning
conditions.
This section describes the procedure for checking the version of the ISIS/TWAIN
driver you are currently using.
Specify the scanning conditions as necessary in the [Basic], [Brightness],
1
[Image processing], and [Others] tabs in the Properties for Canon
DR-3010C dialog box.
Click the [Basic] tab → click [Save].
2
In the Save User Preference dialog box, enter a name in the [Save user
3
preference as] text box → click [OK].
Click the [Basic] tab in the Properites for Canon DR-3010C dialog box →
1
click [About].
Check the content of the About dialog box → click [OK] → [OK].
2
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Chapter 5 Job Registration Tool Settings
1. S
l
tarting the Job Registration Too
The Job Registration Tool is a TWAIN-compliant application program that installs
with the ISIS/TWAIN driver, and is used to register jobs that can be executed by the
operation panel. Use the following procedure to start the Job Registration Tool.
1. Starting the Job Registration Tool................................................ 56
2. Job Registration Tool Settings Dialog Box...................................... 57
Job Registration Tool Dialog Box........................................................... 57
New/Editing Dialog Box ......................................................................... 57
Setting the Launcher ............................................................................. 61
Admin Dialog Box.................................................................................. 63
Printing Registered Jobs ....................................................................... 65
From the Windows task bar, click [Start] → [All Programs] → [Canon DR-
1
3010C] → [Job Registration Tool].
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2. Job Regi
stration Tool Settings Dialog Box
The Job Registration Tool Settings dialog box provides access to the New/
Editing and Admin dialog boxes. The New/Editing dialog box provides access to
the function setting dialog boxes.
Job Registration Tool Dialog Box
This dialog box appears when the Job Registration Tool is started from the
Windows Start menu.
Registered Job List
Displays the number of the registered jobs and their currently assigned settings.
Click the job from the currently registered job list → select [New/Editing] from the
[Editing] menu to display the New/Editing dialog box.
New/Editing Dialog Box
The New/Editing dialog box appears when you click a job in the Job Registration
Tool dialog box or click [New/Editing] from the [Editing] menu.
The New/Editing dialog box appears as follows, depending on the function settings
registered to the job.
Save as File
Print
[Close] Button
Closes the Job Registration Tool dialog box.
57
Attach to E-mail
Launcher
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Settings Common to Each Function
Job Number [No. 1 to No. 9]
Displays the selected job number. Settings are registered to the job with the
displayed number.
[Job title]
Enter the job title to be displayed for [Job title] in the Job Registration Tool
dialog box.
y Job titles may consist of up to 40 alphanumeric characters.
[Function]
Select the function to set for each job.
y When you change functions, the New/Editing dialog box is changed.
Scanner setting
When the [Save as file], [Print], or [Attach to E-mail] is selected from the
Function drop-down list, scanner settings are enabled, and you can press
[Setting] to specify scanner settings.
NOTE
For more information on the scanner settings, see Chapter 4, "ISIS/TWAIN Driver
Settings," on p.38.
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Settings to Save Image Files
[Save Image] Check Box
This check box appears when [Attach to E-mail] is selected from the Function
drop-down list. Select this check box to save scanned images to a folder that
you specify.
[File name]
Enter a name for the files to save.
y File names may consist of up to 32 alphanumeric characters.
y A time stamp (YYYYMMDDHHmmSSMMM) is automatically appended to
the indicating the time of scanning.
Example for a file with the name "Sample" scanned on May 24, 2008 at 9:16
pm and 32.836 seconds: Sample20080524211632836.pdf
[File type]
Select the file format for saved files from the File type drop-down list.
[Save to My Pictures folder] Check Box
Saves image files to [My Pictures] in the [My Documents] folder.
y When this check box is not selected, [Save in folder] and [Access setting]
are enabled.
[Save in folder]
When the [Save to My Pictures folder] check box is not selected, this text box is
enabled for you to enter a folder name in which to save scanned images. You
can also select a folder by clicking [Browse].
[Access setting] Button
This button is enabled when the [Save to My Pictures folder] check box is not
selected, allowing you to enter the user name and password required to access
the shared network folder specified for [Save in folder].
NOTE
• Access to shared network folders may be restricted to users with certain access
permission. In this case, users cannot access the shared folder without entering
the correct user name and password.
• Confirm the access rights for the shared network folder with the network
administrator, and then enter the user name and password.
Selecting [TIFF] , [PDF] , or [JPEG] enables the [Setting] button.
[Setting] Button
This button is enabled to display the corresponding setting dialog box when the
TIFF, PDF, or JPEG file format is selected.
TIFF setting Dialog Box
[Multi-tiff setting]
Select the method for saving image files when scanning multipage documents.
y Select [Single page] to save each page in its own image file.
y Select [Multi-page] to save all pages in one image file.
[Compression] Check Box
Select this check box to compress images saved to files. Black-and-white
(binary) images are compressed in CCITT Group 4 format, and grayscale and
color images in JPEG format. When this check box is not selected, the saved
files are larger.
y CCITT Group 4: This compression format was designed for data
communications (such as with fax devices) of black-and-white (binary)
images.
y JPEG: This compression format is for saving grayscale and color images.
When the [Compression] check box is selected, a standard level of JPEG
compression is applied.
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y If your application program does not support the above compression
formats, you may be unable to open scanned image files. In this case,
disable [Compression] when scanning.
PDF setting Dialog Box
[Multi-pdf settings]
Select the method for saving PDF files when scanning multipage documents.
y Select [Single page] to save each page in its own PDF file.
y Select [Multi-page] to save all pages in one PDF file.
[Compression rate]
Select the compression rate for PDF files.
y Select [Normal] to save files with standard compression.
y Select [High Compression] to save files with high compression. Although
file size is reduced, image quality may be slightly degraded.
y Select [Character Precedence] to save files by compressing the file without
compressing the text to maintain the text's readability.
The Compression rate setting is enabled when the scanner is set to ‘256-level
Gray’ or ‘24-bit Color’. When [Black and White] or [Error Diffusion] is selected
from the Mode drop-down list, the file size depends on the content of the
scanned document.
[Language for OCR]
When the [Apply OCR] check box is selected, the target language for OCR can
be selected from the Language for OCR drop-down list.
NOTE
Chinese OCR with the Simplified Chinese or Traditional Chinese setting requires a
Chinese language environment to display properly.
[Apply OCR] Check Box
Select this check box to enable recognition of the text within images and to save
the recognized text data with the image.
y Characters within document images are recognized as text and saved as
appended text data in PDF (*pdf) files.
JPEG File Setting Dialog Box
[Quality]
Select the balance between high compression and high quality. The files size
gets larger for a higher image quality because the compression ratio is lower.
The default setting is ‘Standard’.
y [High Quality]: Prioritizes the image quality over the compression ratio. The
compression ratio is 90.
y [Standard]: This is for standard compression. The compression ratio is 75.
y [High Compression]: Prioritizes the compression ratio over image quality.
The compression ratio is 10.
y [User]: Use to specify the compression ratio from 0 to 100 using the slide
bar.
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Settings to Print Scanned Images
[Printer]
Shows the printer to use for printing images. Click [Printer setting] to change
the printer settings.
[Print format]
Select whether to resize images for printing.
y Select [Actual size] to print images in the same size as their original
documents.
y Select [Fit to paper] if the scanned documents are larger than the printer
paper, to resize the images to the printer paper size.
Buttons
[OK]
Click this button to accept the setting changes and return to the Job
Registration Tool dialog box.
[Cancel]
Click this button to reject the setting changes and return to the Job
Registration Tool dialog box.
Setting the Launcher
If the ISIS/TWAIN-compatible application is registered as an event, and the job
is registered in [Launcher] in the [New/Editing] dialog box, you can perform
scanning with an application by pressing the Start key on the scanner. The
following describes how to register ISIS/TWAIN-compatible applications as
events.
From the Windows task bar, click [Start] → [Control Panel].
1
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If the Control Panel is displayed with the Category View, click [Printers and
2
Other Hardware] in the working field → click [Scanners and Cameras].
If the Control Panel is displayed with the Classic View, double-click
[Scanners and Cameras].
Control Panel (Category View) Printers and Other Hardware
Control Panel (Classic View)
Right-click [CANON DR-3010C USB] → click [Properties].
3
Click [Events] tab → select [Scan Button] in [Scanner events].
4
IMPORTANT
• Do not change the settings by selecting [Job Tool] in [Scanner events]. The job
function may not run normally.
• Do not enable [Disable device events]. The job function will not run
correctly.
Select the check box of applications displayed in the [Send to this
5
application] list.
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IMPORTANT
Do not select [DR-3010C Job Tool] displayed in the [Send to this application]
list. The job function will not run correctly.
NOTE
• If multiple applications are selected, the [Select Application] dialog box is
displayed when the Start key of the scanner is pressed, and you can select the
application to execute scanning.
• Applications displayed in [Send to this application] are only the applications
compatible with the Events Function. However, the processes may not run
correctly depending on the application. For more information, contact the
manufacturer of the application you are using.
Click [OK].
6
Admin Dialog Box
This dialog box appears when you select [Admin setting] from the [Admin] menu
in the Job Registration Tool dialog box. You can set Capacity Warning Settings,
Show Monitor Dialog Setting, Maximum size of attached file, and Back Up /
Restore.
Settings for Monitoring the Folder for Saved Images
[Capacity Warning Settings]
The capacity warning settings enables you to specify in advance the folder for
saving image files, and the space to be available for saving files. If the space
required to save a file exceeds the specified warning size, a warning message
appears when starting to scan or during scanning.
63
y A warning size (capacity) can be specified for up to five folders. To register a
warning size for a folder, click the number (1 to 5) of the folder from the
Register Folder drop-down list.
[Display Warning Dialog] Check Box
Select this check box when you want to limit the space available in a destination
folder by registering the folder number and specifying a warning size.
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[Capacity Observed Folder]
Specify a folder to monitor for available space.
[Warning Size]
Enter the maximum total size for all files saved to the specified folder.
y When saving to removable storage media such as a CD-R, specify the
maximum capacity of the media.
y When folder monitoring ([Display Warning Dialog]) is enabled, a warning
message appears when starting to scan if the total size of the files in the
specified folder exceeds the specified limit.
y If a warning message appears, follow the instructions in the message to
either continue scanning or change the save destination before continuing
scanning.
Monitor Job Dialog Settings
[Show Monitor Dialog] Check Box
Select this check box to display the Monitor for DR-3010C dialog box to display
job progress while scanning.
Setting the Maximum Size of E-Mail Attachments
Job Backup Settings
[Back Up] Button
Writes a backup file (*.reg) of registered job data to the specified folder.
[Restore] Button
Restores the job data from a stored backup file (*.reg).
If a currently registered job number is the same as that of an existing backup
file, the existing backup file is overwritten by the registered job.
Buttons
[OK]
Click this button to accept changes and return to the Job Registration Tool
dialog box.
[Cancel]
Click this button to reject changes and return to the Job Registration Tool
dialog box.
64
[Maximum size of attached file] Box
Specify the maximum image file size that can be attached to an e-mail message
when [Attach to E-mail] is selected from the Function drop-down list. When the
scanned image size reaches the specified maximum, a message appears and
scanning stops.
y The maximum size of attached files must not exceed the limit determined
by the mail server. Ask your e-mail system administrator for the
attachment size limit of the mail server.
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Printing Registered Jobs
You can print the registered jobs list in the printing dialog box displayed by
clicking [Print] in the [Admin] menu. The size of the document printed is approx.
2.1" x 3.4" (54 mm x 86 mm).
NOTE
As shown in the job number 3 diagram, the end of job titles with a text string that is
too long are abbreviated with '...'.
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Chapter 6 Maintenance
1. R
egular Maintenance
Clean the scanner on a regular basis, as described below, to maintain peak
scanning quality.
1. Regular Maintenance .............................................................. 66
Cleaning the Scanner............................................................................. 66
Cleaning the Inside of the Scanner ........................................................ 66
Cleaning the Sensor Glass and the Rollers ............................................ 67
2. Removing and Attaching the Rollers and Document Holding Guide ........69
Roller Replacement Cycle ...................................................................... 69
Removing/Attaching the Feed Roller ..................................................... 69
Removing/Attaching the Retard Roller .................................................. 71
Removing/Attaching the Document Holding Guide................................ 73
Resetting the Counter............................................................................ 74
CAUTION
• When cleaning the scanner and the inside of the scanner, turn OFF the power
switch and disconnect the power cord from the power outlet.
• Do not use spray cleaners to clean the scanner. Precision mechanisms, such
as the light source, may get wet, and cause a malfunction.
• Never use paint thinner, alcohol, or other organic solvents to clean the
scanner. Such solvents can damage or discolor the exterior of the scanner,
or create a risk of fire or electrical shock.
Cleaning the Scanner
To clean the exterior of the scanner, dampen a cloth with water or a mild detergent,
wring the cloth out thoroughly, and then wipe the dirt away. Then use a dry, soft
cloth to wipe away any moisture.
Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to appear
on scanned images. Use compressed air to periodically clean dust and paper
particles from the document feed opening and the inside of the scanner. After
finishing a large scanning job, turn OFF the scanner and then clean out any paper
particles remaining inside the scanner.
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Cleaning the Sensor Glass and the Rollers
If scanned images contain streaks, or if the scanned documents become dirty,
the sensor glass or rollers inside the scanner may be dirty. Clean them
periodically.
Use a clean dry cloth to wipe dirt off the sensor glass.
4
Wipe both the front and back sensor glasses.
Open the document eject tray. (See p.21.)
1
Press the OPEN button (c) while pulling the front unit open (d).
2
d
c
Use compressed air to remove dust and paper particles from the inside of
3
the scanner.
Scanning Glass
CAUTION
Do not spray water or neutral detergent directly on the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a malfunction.
IMPORTANT
Scratches on the sensor glass may cause marks on the images, as well as
feeding errors. If there are scratches on the sensor glass, contact your local
authorized Canon dealer or service representative.
Clean the c rollers by wiping the exposed part without turning them. Clean
5
the
d rollers while turning them. Wipe the rollers with a cloth that has
been dampened with water and thoroughly wrung out, and then use a dry,
soft cloth to wipe away any moisture.
Retard Roller
d
c
Feed Roller
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Clean the e rollers by wiping the exposed part without turning them. Clean
6
the
f rollers while turning them. Wipe the rollers with a cloth that has
been dampened with water and thoroughly wrung out, and then use a dry,
soft cloth to wipe away any moisture.
f
Wipe the document holding guide with a cloth that has been dampened
7
with water and thoroughly wrung out.
Document
Holding Guide
Wipe the removed rollers with a cloth that has been dampened with water
9
and thoroughly wrung out.
e
Reattach the feed roller and retard roller. (See p.70 and p.72.)
10
Close the front unit by gently pushing it up on both sides until it clicks into
11
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
Remove the feed roller and retard roller. (See p.69 and p.71.)
8
IMPORTANT
Remove the feed roller and retard roller from the scanner to clean them, and
make sure to reattach them to the scanner when cleaning is finished.
68
Close the document eject tray.
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2. R
emoving and Attaching the Rollers and Document Ho
ldi
To clean or replace the feed roller, retard roller, or document holding guide,
remove and then attach the parts as described in each respective section.
ng Guide
CAUTION
Do not use excessive force when removing or attaching the rollers and
document holding guide. Doing so many damage them.
Removing/Attaching the Feed Roller
To remove or attach the feed roller, follow the procedure below.
CAUTION
Use caution when removing or attaching the feed roller. Using excessive force
may cause damage or personal injury.
Removing the Feed Roller
Roller Replacement Cycle
When the rollers have fed more than 100,000 pages, a roller replacement
message appears on the computer. Purchase an exchange roller kit and replace
the feed roller, the retard roller, and the document holding guide.
IMPORTANT
• Rollers are consumable parts. When the rollers start to wear out, paper jams
and misfeeds may occur more often. When this happens, purchase an
exchange roller kit and replace the feed roller and the retard roller.
• If misfeeds occur often, check the rollers for wear, and replace them if
necessary before the message is displayed.
• Make sure to reset the counter after replacing the rollers. (See "Resetting
the Counter," on p. 74.)
• For information about the exchange roller kit (feed roller, retard roller, and
the document holding guide), contact your local authorized Canon dealer or
service representative.
Open the document eject tray. (See p.21.)
1
Press the OPEN button (c) while pulling the front unit open (d).
2
d
c
Open the roller cover by placing your fingers in the grooves and pulling it
3
down.
Roller Cover
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Lift up the roller fixing lever (c), and slide it to the left (d).
4
d
c
Remove the feed roller by moving it to the left to detach it from its shaft,
5
and pull it out of the slot.
Attaching the Feed Roller
Insert the feed roller into the slot inside the roller cover, and align the notch
1
on the roller with the shaft on the main unit.
Slide the roller fixing lever to the right to lock the roller into the hole on the
2
left of the feed roller.
70
Push down the lever to lock the shaft of the feed roller into place.
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Close the roller cover. Make sure that the cover is completely closed by
4
pushing until you hear a click.
Close the front unit by gently pushing it up on both sides until it clicks into
5
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
Removing/Attaching the Retard Roller
To remove or attach the retard roller, follow the procedure below.
CAUTION
Use caution when removing or attaching the retard roller. Using excessive force
may cause damage or personal injury.
Removing the Retard Roller
Open the document eject tray. (See p.21.)
1
Press the OPEN button (c) while pulling the front unit open (d).
2
d
c
71
Close the document eject tray.
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Open the roller cover inside the front unit using your finger.
3
Lift up the roller fixing lever (c), and slide it to the right (d).
4
b
Attaching the Retard Roller
Insert the retard roller into the slot inside the roller cover, and align the
1
notch on the roller with the shaft on the front unit.
72
a
Remove the retard roller by moving it to the right to detach it from its shaft,
5
and pull it out.
Slide the roller fixing lever to the left to lock the roller into the hole on the
2
left of the retard roller.
Push down the lever to lock the shaft of the feed roller into place.
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Close the roller cover. Make sure that the cover is completely closed by
4
pushing until you hear a click.
Close the front unit by gently pushing it up on both sides until it clicks into
5
place. Make sure that the front unit is completely closed by pushing until
you hear a click.
Removing/Attaching the Document Holding Guide
To remove or attach the document holding guide, follow the procedure below.
CAUTION
Use caution when removing or attaching the document holding guide. Using
excessive force may cause damage or personal injury.
Removing the Document Holding Guide
Open the roller cover, and slide the document holding guide to remove it.
1
Attaching the Document Holding Guide
73
Close the document eject tray.
6
Fit the hooks (four) of the document holding guide onto the roller cover,
1
and slide the document holding guide to attach it.
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Resetting the Counter
After replacing the feed rollers, open the counter settings dialog box and reset
the counter.
From the Windows task bar, click [Start] → [Control Panel].
1
If the Control Panel is displayed with the Category View, click [Printers and
2
Other Hardware] in the working field → click [Scanners and Cameras].
If the Control Panel is displayed with the Classic View, double-click
[Scanners and Cameras].
Right-click [CANON DR-3010C USB] → click [Properties].
3
Click the [Maintenance] tab → [Reset].
4
74
Control Panel (Category View) Printers and Other Hardware
Control Panel (Classic View)
Confirm that the counter for the selected roller is set to 0 → click [OK].
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Chapter 7 Troubleshooting
1. T
1. Troubleshooting..................................................................... 75
2. Uninstalling the Software.......................................................... 79
Uninstalling the ISIS/TWAIN Driver and Job Registration Tool.............. 79
Uninstalling CapturePerfect 3.0 ............................................................. 80
3. Removing the Document Feed Tray.............................................. 81
roubleshooting
This section describes the possible problems that might occur during use of the
scanner and how to solve them.
Refer to the references below that correspond with any problems that you might
encounter.
The Scanner Does Not Turn ON.................................................................... P. 75
The Scanner Is Not Recognized .................................................................... P. 75
Slow Scanning Speed................................................................................... P. 76
Scanning Is Not Performed .......................................................................... P. 76
Documents Do Not Feed Properly ................................................................ P. 76
Saved Image Files Do Not Open ................................................................... P. 77
Scanning Results Are Not as Expected ......................................................... P. 77
An Error Code Is Displayed on the Display Panel.......................................... P. 78
If, after consulting this section, you still cannot resolve the problem, contact your
local authorized Canon dealer or service representative.
× The Scanner Does Not Turn ON
Check the following if the scanner does not turn ON:
• Is the power switch turned ON?
• Is the power cord connected correctly?
• Is the power cord inserted into the power outlet?
For details on connecting the power cord, see "Chapter 2 Setup - Connecting the
Scanner to the Computer," on p.16.
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× The Scanner Is Not Recognized
The following are possible causes of the PC failing to recognize the scanner. Check
each possible cause.
Problem
Solution
The scanner is not connected correctly
Make sure that the scanner and the computer are connected
correctly with the USB cable. (See "Chapter 2 Setup - Connecting the
Scanner to the Computer," on p.16.)
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Problem
Solution
Problem
Solution
Problem
Solution
Problem
Solution
The scanner power is switched OFF.
Make sure that the scanner is switched ON. If the scanner is OFF,
turn the scanner ON.
(See "Chapter 2 Setup - Connecting the Scanner to the Computer,"
on p.16.)
The scanner does not support your USB interface.
This product is not guaranteed to operate with all types of USB
interfaces. Contact your local authorized Canon dealer or service
representative for more information.
The scanner does not support the USB cable.
Use the USB cable provided with the scanner.
The USB hub is not compatible with the scanner.
Remove the USB hub.
× Slow Scanning Speed
The following problems might cause the scanning speed to be slow. Check each
possible cause.
Problem
Solution
Problem
Solution
Problem
Solution
Problem
Solution
Problem
Solution
Other applications are running in the background on your PC.
Quit all other applications that are running.
Resident applications, such as anti-virus software, are draining
memory resources.
Quit all resident applications.
Temporary files cannot be created in the TEMP folder, as there is
not enough free space on the hard disk.
Delete unwanted files on the hard disk to increase free space on the
hard disk.
The USB port you are using does not support Hi-Speed USB 2.0.
Scanning speeds are slower if your computer's standard USB
interface is not compatible with Hi-Speed USB 2.0. (See p.12.) Use a
computer that is equipped with USB that is compatible with
Hi-Speed USB 2.0 as standard.
The USB cable does not support Hi-Speed USB 2.0.
Use the USB cable provided with the scanner.
Problem
Solution
The USB hub does not support Hi-Speed USB 2.0.
Remove the USB hub.
× Scanning Is Not Performed
Check the following if the scanner does not scan an image even though the
scanning operation is performed:
• Has the scanner been properly recognized by the computer?
• Has the scanner driver been installed?
• Has the application software been installed correctly? Has the application
software been set up correctly?
• Is there a problem in the PC system?
IMPORTANT
• If documents are not scanned normally even if the scanner setup is OK, a
probable cause is that the scanner driver or application software is not
running correctly. Reinstall the scanner driver or application software.
• When system errors result in the scanner not functioning at all, turn OFF the
scanner and wait at least 10 seconds before turning it ON again. If the error
continues to occur, restart the computer.
• When scanning continues, make sure that the last document scanned was
scanned correctly.
× Documents Do Not Feed Properly
The following are possible causes of a document failing to feed properly. Check
each possible cause.
Problem
Solution
Problem
Solution
Static electricity is causing the pages of the document to stick
together, and they cannot be separated correctly by the scanner.
Before you place your document, thoroughly fan the stack of pages.
(See "Feeding in the Page Separation Mode," on p.22.)
Attempting to scan a document of a size, thickness, or weight that
the scanner cannot scan.
Check the size, thickness, and weight of the document. For
information on the type of documents that you can use with the
scanner, see "1. Documents," on p.19.
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Problem
Solution
For information on removing jammed documents, see "6. Handling Paper Jams/
Double Feed Detection," on p.34.
The rollers inside the scanner are dirty or worn.
Clean the rollers. (See p.67.) If the rollers are worn, then they need
to be replaced. Contact your local authorized Canon dealer or service
representative to purchase a roller replacement kit.
× Saved Image Files Do Not Open
When image files saved by CapturePerfect 3.0 cannot be opened by other
applications, the probable causes are as follows. Confirm the status, and use one of
the following solutions to handle the problem.
Symptoms
Problem
Solution
Symptoms
Problem
Solution
A multipage TIFF file saved in CapturePerfect 3.0 cannot be
opened by other applications.
The application you are using to open the TIFF file does not support
multipage TIFF files.
Open the file with an application that supports multipage TIFF files.
A TIFF file saved in CapturePerfect 3.0 cannot be opened by other
applications.
If the TIFF file saved in CapturePerfect 3.0 has been compressed, the
application you are using to open the TIFF file does not support the
compression type that was used to save the file in CapturePerfect 3.0.
Set the compression type for the image file to ‘None’, and save the
file again in CapturePerfect 3.0.
Symptoms
Problem
Solution
Symptoms
Problem
Solution
Symptoms
Problem
Solution
Symptoms
Problem
Solution
The scanned image is too dark (or faint).
The Brightness setting is set incorrectly.
If the image is dark, click the [Brightness] tab in the Properties for
Canon DR-3010C dialog box → drag the <Brightness> slider to the
right to increase the Brightness setting, or if the image is faint, drag
the <Brightness> slider to the left to decrease the Brightness setting.
Text or images on the rear side of your document appear in the
scanned image.
The Brightness setting is too low, or the paper is too thin.
Click the [Brightness] tab in the Properties for Canon DR-3010C
dialog box → drag the <Brightness> slider to the right to increase
the Brightness setting. If the paper is too thin, make a copy of the
documents and then scan the copy. Alternatively, click the [Image
processing] tab in the Properties for Canon DR-3010C dialog box →
select the [Prevent Bleed Through / Remove Background] check
box.
Double-sided scanning is not possible.
The Scanning Side drop-down list is set to ’Simplex’.
Click the [Basic] tab in the Properties for Canon DR-3010C dialog
box → select [Duplex] from the Scanning Side drop-down list.
The scanned image is skewed.
The document has been fed at an angle (skew).
Use the document guide adapter to prevent document skew. Click
the [Basic] tab in the Properties for Canon DR-3010C dialog box →
select the [Deskew] check box.
× Scanning Results Are Not as Expected
If there is a problem with the scanning result (for example, the scanned image is
not clear, or the image is striped or dirty) the probable causes are incorrect ISIS/
TWAIN driver settings or a problem with the scanning unit inside the scanner.
Scanning results can also become skewed if the ISIS/TWAIN driver has not been
installed correctly, or the application in use does not support ISIS/TWAIN driver
functions.
77
Symptoms
Problem
Solution
Symptoms
Problem
Solution
Lines, smudges, or dirt appear on the scanned image.
The scanning glass or rollers inside the scanner are dirty.
Clean the scanning glass and rollers. If lines still appear on the
image even after cleaning the scanning glass and rollers, the
scanning glass inside the scanner may be scratched. Contact your
local authorized Canon dealer or service representative.
There are abnormalities in the image.
The scanning glass or rollers inside the scanner may be dirty.
Clean the scanning glass and rollers. If there are still abnormalities
in the image even after cleaning the scanning glass and rollers, the
scanning glass inside the scanner may be scratched. Contact your
local authorized Canon dealer or service representative.
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Symptoms
Problem
Solution
The size of the document could not automatically be detected.
The scanning glass or rollers inside the scanner may be dirty.
Clean the scanning glass and rollers. If the auto-detection of the
paper size fails even after cleaning the scanning glass and rollers,
the scanning glass inside the scanner may be scratched. Contact
your local authorized Canon dealer or service representative.
Error Code
Problem
Solution
This error code is displayed if another type of error occurs.
Turn off the power switch, wait 10 seconds, and then turn the power
switch on again. If the "E" error code is still displayed, contact your
local authorized Canon Dealer, or service representative.
Symptoms
Problem
Solution
The scanned image is abnormal in some applications.
A function not supported by the application was used.
Some applications do not support functions, such as auto-detection
of the paper size. Scanning documents with an application such as
this will result in an abnormal scanned image. Try scanning without
setting auto-detection of the paper size.
× An Error Code Is Displayed on the Display Panel
The following are possible causes of an error message displayed on the display
panel of the scanner. Check each possible cause.
Error Code
Problem
Solution
Error Code
Problem
Solution
Error Code
Problem
Solution
This error code is displayed if the front unit of the scanner is open.
Close the front unit of the scanner. For more information on closing
the front unit, see "6. Handling Paper Jams/Double Feed Detection,"
on p.34.
This error code is displayed if a paper jam is detected.
Open the front unit of the scanner, and remove the document. For
more information on removing documents, see "6. Handling Paper
Jams/Double Feed Detection," on p.34.
This error code is displayed if a double feed is detected.
Open the front unit of the scanner, and remove the document. For
more information on removing documents, see "6. Handling Paper
Jams/Double Feed Detection," on p.34.
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2. Uni
nsta
lli
If the ISIS/TWAIN driver, Job Registration Tool, or CapturePerfect 3.0 are not
operating normally, follow the procedure below to uninstall them. Then,
reinstall the software from the DR-3010C setup disc. (See "2. Installing the
Software," on p.13.)
ng the Software
IMPORTANT
Log on to Windows as an Administrator.
From the Windows task bar, click [Start] → [Control Panel].
1
Double-click [Add or Remove Programs].
2
The [Add or Remove Programs] dialog box appears.
Uninstalling the ISIS/TWAIN Driver and Job Registration Tool
From the Programs list, click [Canon DR-3010C Driver] (or [DR-3010C Job
1
Tool]) → click [Remove].
79
NOTE
If you clicked [DR-3010C Job Tool], click [Change/Remove].
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Click [Yes] in the DR-3010C Setup dialog box.
2
NOTE
To remove the Job Registration Tool, click [Yes] in the Confirm File Deletion dialog box.
Click [Finish].
3
Uninstalling CapturePerfect 3.0
From the Programs list, click [CapturePerfect 3.0] → [Remove].
1
Click [Yes] in the CapturePerfect 3.0 Setup dialog box.
2
NOTE
When removing the Job Registration Tool, click [Yes To All] in the Remove
Shared File dialog box → click [Yes]. After the uninstallation procedure is
complete, click [OK].
80
3
Click [Finish].
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3. R
emoving the Document Feed Tray
The machine cannot be returned to its packaging with the document feed tray
attached.
To return the machine to its packaging for storage or repair, follow the procedure
below to remove the document feed tray.
Push the document guides to the center of the machine.
1
Pull up the document guides while holding the document feed tray to
2
unsnap the document guides from the document feed tray.
Pull to remove the document feed tray while the back of the document
3
guide is unsnapped from the document feed tray.
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S
pec
ifi
cations
Chapter 8 Appendix
Specifications........................................................................... 82
Specifications ........................................................................................ 82
Replacement Parts ................................................................................ 83
External Dimensions.............................................................................. 84
INDEX .................................................................................... 86
Specifications
Main Unit
Typ e Desktop sheetfed scanner
Scanning Document Size
Plain Paper
Size Width: 1.97" to 8.5" (50 mm to 216 mm)
Paper weight:
(Page separation mode)
Paper weight:
(Bypass mode)
Business Card Size:
Card Size:
Document Feeding Method Automatic
Scanning Sensor Contact image sensor
Light Source LED
Scanning Side Simplex/Duplex
Scanning Modes Black and White, Error Diffusion, 256-level Grayscale,
Scanning Resolution
(Primary Scan Lines x Secondary
Scan Lines)
Scanning Speed
(Conditions: Pentium 4 3.2 GHz CPU, 1 GB memory, LTR/A4 document size)
Black and White Simplex 200 x 200 dpi 30 pages/min.
Paper weight:
Card thickness:
Orientation:
Length: 2.12" to 14.02" (53.9 mm to 356 mm)*
2
14 to 54 lb bond (52 to 209 g/m
0.0024" to 0.01" (0.06 mm to 0.25 mm)
11 to 54 lb bond (40 to 209 g/m
0.002" to 0.01" (0.05 mm to 0.25 mm)
*You can scan documents up to 39.2" (1000 mm) long
by setting the scanner to the Long Document mode.
(See "Setting the Long Document Mode," on p. 36.)
1.97" x 2.12" (50 mm x 53.9 mm) or larger
140 lb bond (300 g/m
2.12" x 3.37" (53.9 mm x 85.5 mm)
(ISO7810 standard)
0.03" (0.76 mm) or less
Horizontal feeding only
Embossed cards can be scanned.
Advanced Text Enhancement, Advanced Text
Enhancement II, 24-bit Color
100 x 100dpi/150 x 150dpi/200 x 200dpi/
240 x 240dpi/300 x 300dpi/400 x 400dpi/
600 x 600dpi
300 x 300 dpi 30 pages/min.
Duplex 200 x 200 dpi 60 images/min.
300 x 300 dpi 60 images/min.
2
)
2
)
) 0.0138" (0.35 mm) or less
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Grayscale Simplex 200 x 200 dpi 30 pages/min.
300 x 300 dpi 30 pages/min.
Duplex 200 x 200 dpi 60 images/min.
300 x 300 dpi 60 images/min.
24-bit Color Simplex 100 x 100 dpi 30 pages/min.
200 x 200 dpi 30 pages/min.
Duplex 100 x 100 dpi 60 images/min.
200 x 200 dpi 60 images/min.
Interface Hi-Speed USB 2.0
Other Functions Auto document thickness adjustment, folio scanning
External Dimensions 12.2" x 11.5" x 7.8" (W x D x H)
Weight (without AC adapter) Approximately 6.4 lb (2.9 kg).
Power Supply (using AC adapter) DC 16 V, 1.0 A
Power Consumption Scanning: Maximum 16.5 W
Noise Not more than 66 dB
Operating Environment Temperature: 10°C to 32.5°C (50°F to 90.5°F)
310 mm x 292 mm x 197 mm (W x D x H)
In the Sleep mode: Maximum 3.7 W
With power switch OFF: Maximum 0.5 W
Humidity: 20% to 80% RH
AC Adapter (100 to 240 V type)
Model Number MG1-4315
Input AC 100-240 V, 50/60 Hz, 0.65-0.34 A
Output DC 16 V, 1.8 A
Weight Approximately 0.3 kg (including power cord)
Replacement Parts
Exchange roller kit (product code: 3335B001AA)
Kit to replace the rollers (retard roller, feed roller) and document holding guide.
• For information on replacing the rollers, see "Removing/Attaching the Feed
Roller," on p. 69. and "Removing/Attaching the Retard Roller," on p. 71.
• For information on replacing the document holding guide, see "Removing/
Attaching the Document Holding Guide," on p. 73.
• Contact your local authorized Canon dealer or service representative for
detailed information about the replacement parts.
Product specifications are subject to change without notice.
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External Dimensions
7.8" (197 mm)
12.2" (310 mm)
11.5" (292 mm)
(23.0" (583 mm))
(With tray open)
(With tray open)
(9.1" (230 mm))
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FCC REGULATIONS (For 120 V model)
Document Scanner, Model M11066
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V models)
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the Interference-causing equipment standard
entitled "Digital Apparatus", ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits radioélectriques applicables
aux appareils numériques de Classe B prescrites dans la norme sur le matériel
brouilleur: "Appareils Numériques", NMB-003 édictée par l’Industrie Canada.
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of with
your household waste, according to the WEEE Directive (2002/96/
EC) and your national law. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized
equipment (EEE). Improper handling of this type of waste could have a possible
negative impact on the environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective
usage of natural resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local city office, waste
authority, approved WEEE scheme or your household waste disposal service. For
more information regarding return and recycling of WEEE products, please visit
www.canon-europe.com
(EEA: Norway, Iceland and Liechtenstein)
MODEL NAMES
Model DR-3010C is identical to model M11066.
Model DR-3010C is the sales name of model M11066.
collection site for recycling waste electrical and electronic
.
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INDEX
A
AC Adapter........................................................................................................... 6
B
Bar code detection ............................................................................................... 9
Batch Separation................................................................................................ 53
Bypass mode ..................................................................................................... 24
C
CapturePerfect 3.0 ....................................................................................... 13, 26
Cards, placing .................................................................................................... 24
Cleaning
Document holding guide........................................................................... 68
Main body................................................................................................. 66
Rollers ...................................................................................................... 67
Sensor glass ............................................................................................. 67
Connecting to the Computer .............................................................................. 16
Counter, resetting .............................................................................................. 74
D
Dimensions........................................................................................................ 84
Display panel ..................................................................................................... 10
Disposal............................................................................................................... 8
Document eject area .......................................................................................... 10
Document eject tray........................................................................................... 10
Document feed tray ........................................................................................... 10
Document feeder ............................................................................................... 10
Document guides............................................................................................... 10
Document holding guide
Attaching .................................................................................................. 73
Removing ................................................................................................. 73
Documents ........................................................................................................ 19
Placing...................................................................................................... 22
Double feed detection ........................................................................................ 52
Driver................................................................................................................. 13
E
Extension tray .................................................................................................... 10
F
Features ............................................................................................................... 8
Feed roller
Attaching .................................................................................................. 70
Removing ................................................................................................. 69
Feed Selection lever ........................................................................................... 11
Folded documents, placing ................................................................................ 25
Front unit ........................................................................................................... 10
H
Handling .............................................................................................................. 7
I
Installation location.............................................................................................. 5
Introduction ......................................................................................................... 3
ISIS/TWAIN Driver Properties Dialog Box .......................................................... 39
Auto color detection.................................................................................. 41
Background, removing.............................................................................. 50
Breed through, preventing ........................................................................ 50
Brightness, adjusting ................................................................................ 47
Contrast, adjusting.................................................................................... 47
Deskewing ................................................................................................ 44
Double feed detection ............................................................................... 52
Feeding options ........................................................................................ 53
Gamma curve settings .............................................................................. 48
Image contour, adjusting .......................................................................... 49
Moire, reducing ........................................................................................ 45
Omitting a special color ............................................................................ 51
Paper size settings.................................................................................... 42
Prescan..................................................................................................... 54
Recovering from the error ........................................................................ 52
Red color, enhancing ................................................................................ 51
Registering scan conditions...................................................................... 55
Resolution, setting.................................................................................... 43
Rotating image ......................................................................................... 49
Scan area, adjusting ................................................................................. 45
Scan mode setting .................................................................................... 40
Scanning side settings .............................................................................. 43
Text orientation, correcting ....................................................................... 50
Version, checking ..................................................................................... 55
J
Job function....................................................................................................... 28
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Job Registration Tool......................................................................................... 56
K
Kensington......................................................................................................... 10
L
Launcher, setting ............................................................................................... 61
Load limit mark.................................................................................................. 22
Long Document mode ....................................................................................... 36
M
Maintenance ...................................................................................................... 66
Minus key .......................................................................................................... 10
Moving the scanner ............................................................................................. 6
N
Name of parts .................................................................................................... 10
O
OPEN button ...................................................................................................... 10
Operating system............................................................................................... 12
Operation panel.................................................................................................. 10
P
Page Separation mode....................................................................................... 22
Paper jam, clearing ............................................................................................ 34
Plus key ............................................................................................................. 10
Power connector................................................................................................ 10
Power indicator.................................................................................................. 10
Power switch ..................................................................................................... 10
Practical examples............................................................................................. 33
Preparing the scanner........................................................................................ 21
Document stopper .................................................................................... 21
Trays......................................................................................................... 21
R
Recognizing the scanner by computer ............................................................... 18
Registered job list .............................................................................................. 57
Replacement parts ............................................................................................. 83
Retard roller
Attaching .................................................................................................. 72
Removing ................................................................................................. 71
Roller, replacing
Counter, resetting ..................................................................................... 74
Replacement cycle .................................................................................... 69
S
Scan Panel......................................................................................................... 30
Scanning methods ............................................................................................. 26
Service............................................................................................................... 75
Setup disc.......................................................................................................... 13
Custom Installation................................................................................... 13
Read Manuals ........................................................................................... 13
Typical Installation .................................................................................... 13
Software
Installing ................................................................................................... 13
Uninstalling............................................................................................... 79
Special scanning
11" X 17"/A3 (single-sided) ....................................................................... 31
B&W and color pages mixed .................................................................... 30
Background, removing.............................................................................. 32
Bleed through, reducing ........................................................................... 32
Deleting the lines of a specified color ....................................................... 32
Different sized documents ........................................................................ 31
Enhancing the Red Color .......................................................................... 33
Enhancing the text .................................................................................... 30
File size, reducing ..................................................................................... 33
Moire, reducing ........................................................................................ 32
Saving text data for keyword search ......................................................... 33
Security setting for PDF ............................................................................ 33
Skipping blank pages................................................................................ 31
Text orientation, correcting ....................................................................... 32
Specifications .................................................................................................... 82
Start key ............................................................................................................ 10
Stop key............................................................................................................. 10
System requirements......................................................................................... 12
T
Troubleshooting................................................................................................. 75
Typical Installation ............................................................................................. 14
U
USB connector................................................................................................... 10
USB Link switch................................................................................................... 8
PUB. CE-IE-632-02
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