Be sure to read and understand this guide before using the machine. We
recommend that you keep this guide nearby for future reference.
Asegúrese de leer este manual antes de usar la impresora. Le recomendamos
conservar este manual a mano para poder consultarlo como referencia en el futuro.
For WindowsFor Macintosh
Installing the software
STEP
3
Label overview
STEP
4
Reference
Thank you for purchasing the Brother QL-570.
This guide briefly describes the steps to start using the Brother QL-570.
See the User's Guide for details. The User's Guide can be found in the Manuals folder of
the included CD-ROM.
We strongly recommend that you read this guide carefully before using the Brother QL-570,
and then keep it nearby for future reference.
We provide service & support for users who register their products on our website.
We recommend that you take this opportunity to register with us by visiting us at:
Online User Registration
http://registermybrother.com/
Online Support Page
http://solutions.brother.com/
NOTE: It is also possible to access the above sites from the online user registration
window of the included CD-ROM. We look forward to your registration.
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)
Responsible Party:Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares that the product
Product Name:Label Printer QL-570
Model Number:QL-570
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
• The enclosed interface cable should be used in order to ensure compliance with the limits for a
Class B digital device.
• A shielded interface cable should be used in order to ensure compliance with the limits for a Class
B digital device.
• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's
authority to operate the equipment.
Brother® Two-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
• This limited warranty ("warranty") is given only to the original end-use/retail purchaser
(referred to in this warranty as "Original Purchaser") of the accompanying product,
consumables and accessories (collectively referred to in this warranty as "this Product").
• If you purchased a product from someone other than an authorized Brother reseller in
the United States or if the product was used (including but not limited to floor models or
refurbished product), prior to your purchase you are not the Original Purchaser and the
product that you purchased is not covered by this warranty.
What is covered:
• This Product includes a Machine and Consumable and Accessory Items. Consumable
and Accessory Items include but are not limited to label and tape rolls and print servers.
• Except as otherwise provided herein, Brother warrants that the Machine and the
accompanying Consumable and Accessory Items will be free from defects in materials
and workmanship, when used under normal conditions.
• This warranty applies only to products purchased and used in the United States. For
products purchased in, but used outside, the United States, this warranty covers only
warranty service within the United States (and does not include shipping outside the
United States).
What is the length of the Warranty Periods:
• Machines: two year from the original purchase date.
• Accompanying Consumable and Accessory Items: 90 days from the original purchase
date or the rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or
accident (including but not limited to transporting this Product without the proper
preparation and/or packaging);
(3) Damage caused by another device or software used with this Product (including but not
limited to damage resulting from use of non Brother
Accessory Items);
(4) Consumable and Accessory Items that expired in accordance with a rated life; and,
(5) Problems arising from other than defects in materials or workmanship.
This limited warranty is VOID if this Product has been altered or modified in any way
(including but not limited to attempted warranty repair without authorization from Brother
and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to our P-touch Customer Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your
dated bill of sale showing that this Product was purchased within the U.S.. For the name
of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to
deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to
the Authorized Service Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance (if you desire).
You are also responsible for loss or damage to this Product in shipping.
®
-brand parts and Consumable and
INTRODUCTION
What Brother will do:
If the problem reported concerning your Machine and/or accompanying Consumable and
Accessory Items is covered by this warranty and if you first reported the problem to
Brother or an Authorized Service Center within the applicable warranty period, Brother or
its Authorized Service Center will repair or replace the Machine and/or accompanying
Consumable and Accessory Items at no charge to you for parts or labor. The decision as
to whether to repair or replace the Machine and/or accompanying Consumable and
Accessory Items is made by Brother in its sole discretion.
Brother reserves the right to supply a refurbished or remanufactured replacement
Machine and/or accompanying Consumable and Accessory Items and use refurbished
parts provided such replacement products conform to the manufacturer's specifications
for new product/parts.
The repaired or replacement Machine and/or accompanying Consumable and Accessory
Items will be returned to you freight prepaid or made available for you to pick up at a
conveniently located Authorized Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are not covered
by this warranty (either stage), you will be charged for shipping the Machine and/or
accompanying Consumable and Accessory Items back to you and charged for any
service and/or replacement parts/products at Brother's then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have delivered the
Machine to an Authorized Service Center, the Authorized Service Center will provide you
with a replacement Machine after receiving one from Brother. If you are dealing directly
with Brother, Brother will send to you a replacement Machine with the understanding that
you will, after receipt of the replacement Machine, supply the required proof of purchase
information, together with the Machine that Brother agreed to replace. You are then
expected to pack the Machine that Brother agreed to replace in the package from the
replacement Machine and return it to Brother using the prepaid freight bill supplied by
Brother in accordance with the instructions provided by Brother. Since you will be in
possession of two machines, Brother will require that you provide a valid major credit
card number.
Brother will issue a hold against the credit card account number that you provide until
Brother receives your original Product and determines that your original Product is
entitled to warranty coverage. Your credit card will be charged up to the cost of a new
Product only if: (i) you do not return your original Product to Brother within five (5)
business days; (ii) the problems with your original Product are not covered by the limited
warranty; (iii) the proper packaging instructions are not followed and has caused damage
to the product; or (iv) the warranty period on your original Product has expired or has not
been sufficiently validated with a copy of the proof of purchase (bill of sale).
The replacement Machine you receive (even if refurbished or remanufactured) will be
covered by the balance of the limited warranty period remaining on the original Product,
plus an additional thirty (30) days. You will keep the replacement Machine that is sent to
you and your original Machine shall become the property of Brother.
Accessory Items and a copy of the return freight bill, signed by the courier.
Retain your original
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or
data related to the use of this Product. Except for that repair or replacement as described
above, Brother shall not be liable for any direct, indirect, incidental or consequential
damages or specific relief. Because some states do not allow the exclusion or limitation
of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the
final expression and the exclusive and only statement of Brother's obligations to you. It
replaces all other agreements and understandings that you may have with Brother or its
representatives.
• This warranty gives you certain rights and you may also have other rights that may vary
from state to state.
• This Limited Warranty (and Brother's obligation to you) may not be changed in any way
unless you and Brother sign the same piece of paper in which we (1) refer to this Product
and your bill of sale date, (2) describe the change to this warranty and (3) agree to make
that change.
Important:
We recommend that you keep all original packing materials, in the event that you ship
this Product.
Important Information
Should you have questions, or need information about your Brother Product, we have a
variety of support options for you to choose from:
USA-Customer Service:
Customer Service
1-877-BROTHER (1-877-276-8437)
Customer Service
1-901-379-1210 (fax)
Website
www.brother-usa.com
Supplies / Accessories
www.brothermall.com
or 888-879-3232
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Record your model and serial number and your date and location of Purchase below for
your records. Keep this information with your proof of purchase (bill of sale) in case your
Product requires service.
Model # __________________________________________
Serial # __________________________________________
Date of purchase: __________________________________
Store where purchased: _____________________________
Location of store: __________________________________
Important: We recommend that you keep all original packing materials, in the event that
you need to ship the machine.
Save Time - Register On-Line!
Don’t stand in line at the post office or worry about lost mail. Visit us on-line at
www.registermybrother.com
Your product will immediately be registered in our database and you can be on your way!
Also, while you're there, look for contests and other exciting information!
Contents••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1
General Infomation •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2
Safety precautions••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 3
General Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5
STEP1
STEP1
STEP2
STEP2
STEP3
STEP3
Getting started ••••••••••••••••••••••••••••••••••••••••••••••••• 7
1Unpacking the Brother QL-570•••••••••••••••••••••••••••••••••••••••••••••• 7
2Parts Description••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
Main Printing Unit•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
3Setting the DK Roll •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
4Connecting the power supply ••••••••••••••••••••••••••••••••••••••••••••••• 9
Installing the software •••••••••••••••••••••••••••••••••••••••• 11
Installing the software••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 11
1. When using Microsoft® Windows ••••••••••••••••••••••••••••••••••••••••••••••••• 11
1Variety of the Labels •••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 15
2General Procedures••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16
3Start P-touch Editor Help••••••••••••••••••••••••••••••••••••••••••••••••••••• 17
For Windows ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 17
For Mac•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 18
Main specifications •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 19
Accessories (For USA Only) •••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 20
Label overview
STEP
4
ReferenceInstalling the software
2
General Infomation
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this guide has been compiled and
published, covering the latest product’s descriptions and specifications.
The contents of this guide and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
The symbols used throughout this guide are as follows:
This symbol shows information or directions that should be followed. If ignored, the
result may be injury, damage, or failed operations.
This symbol shows information or directions that can help you better understand and
use the machine more efficiently.
Safety precautions
Read and understand all of these instructions and save them for later reference. Follow
all warnings and instructions marked on the product.
WarningTells you what to do to avoid the risk of injury.
Caution
The symbols used in this guide are as follows:
Action NOT allowed to doDO NOT disassemble the product.
DO NOT splash the product with or
immerse the product in water.
Mandatory actionUnplugging
Alerts to the possibility of electrical
shock
To use the machine safely
Tells you about procedures you must follow to prevent damage to the machine.
DO NOT touch a given portion of the
product.
3
Introduction
STEP
1
Getting started
STEP
2
Warning
Follow these guidelines to avoid fire, electric shock, or other damage.
The Machine
Unplug the power cord immediately and
stop using the machine during an
electrical storm. There may be a remote
risk of electric shock from lightning.
Do not touch any metal parts near the
print head. The print head becomes very
hot during use and remains very hot
immediately after use. Do not touch it
directly with your hands.
Dispose of plastic bags correctly and
keep away from babies and children. Do
not wear or play with plastic bags.
Unplug the power cord immediately and
stop using the
abnormal odor, heat, discoloration,
deformation or anything unusual whilst the
machine
Do not disassemble the machine.
For inspection, adjustment and repair of
the machine contact the retail outlet
where the machine was purchased or
your local authorized service center.
machine
is in use or storage.
if you notice any
Do not drop, hit or otherwise bang the
machine.
Do not hold and lift the machine by the
DK Roll cover. The cover could come off
and the machine could fall and become
damaged.
Do not allow the
way.
Do not use the machine with foreign
objects in it. If water or any foreign
objects should enter the machine,
unplug the power cord from the electric
outlet and remove the foreign object. If
necessary, contact the retail outlet
where the machine was purchased or
your local authorized service center.
Do not hold the machine with only one
hand. The machine may slip out of your
hand.
machine
to get wet in any
For WindowsFor Macintosh
STEP
3
Label overview
STEP
4
ReferenceInstalling the software
4
Warning
Follow these guidelines to avoid fire, electric shock, or other damage.
Power Cord
Use only the authorized power source
(120V AC) for the machine.
Use only the power cord included with
the machine.
Do not handle the power cord or plug if
your hands are wet.
Do not overload the electrical outlet
sockets with too many appliances or
plug the power cord into a damaged
electrical outlet.
Do not cut, damage, alter or place heavy
objects on the power cord.
Do not use the power cord if it is
damaged.
Ensure the power cord is correctly
inserted into the electrical outlet.
If the machine will not be used for an
extended period, remove the power cord
from the electrical outlet.
Caution
Follow these guidelines to avoid fire, electric shock, or other damage.
The Machine
The electrical outlet should be close to the machine and be easily accessible.
Power Cord
Always hold the power cord when unplugging the power cord from or plugging it into
the electrical outlet. Pulling on the power cord could cause problems.
Cutter
Do not touch the blade of the cutter.
Do not open the top cover when the cutter is operating.
Installation/Storage
Put the machine on a flat, stable surface
such as a desk.
DK Roll (DK Label, DK Tape)
Be careful not to drop the DK Roll.
DK Rolls use thermal paper and thermal
film. Both the label and print will fade
with sunlight and heat. Do not use DK
Rolls for outdoor use that requires
durability.
Do not put any heavy objects on top of
the machine.
Depending on the area, material, and
environmental conditions, the label may
unpeel or become irremovable, the color
of the label may change or be
transferred to other objects.
Before applying the label, check the
environmental condition and the
material. Test the label by affixing a
small piece of it to an inconspicuous
area of the intended surface.
General Precautions
The Machine
• Never disassemble the machine or allow it to get wet to avoid possible fire or electrical
shock. Do not unplug the power cord from or plug it into the electrical outlet with wet
hands. Doing so could cause an electrical shock or fire.
• Do not touch the cutter. Personal injury could result.
• The machine is a precision machine. Do not drop, hit or otherwise bang the machine.
• Do not lift the machine by the DK Roll compartment cover. The cover could come off and
the machine could fall and become damaged.
• The machine may malfunction if left near a television, radio, etc. Do not use the machine
near any machine that can cause electromagnetic interference.
• Do not expose the machine to direct sunlight or near heaters or other hot appliances, in
any area exposed to extremely high or low temperatures, high humidity or dusty areas.
Doing so could cause the machine to malfunction.
• Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the
machine. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean
the machine.
• Do not put any heavy objects or objects containing water on top of the machine. If water
or any foreign object enters the machine, contact the retail outlet where the machine was
purchased or your local authorized service center. If you continue to use the machine
with water or a foreign object in the machine, the machine may be damaged or personal
injury could result.
• Do not insert any objects into or block the label output slot, USB port.
• Do not put any metal parts near the print head. The print head becomes very hot during
use and remains very hot immediately after use. Do not touch it directly with your hands.
• Use only the interface cable (USB cable) included with the machine.
• When not in use for an extended period, remove the DK Roll from the machine.
• Do not attempt to print labels while the DK Roll cover is open.
Power Cord
• Use only the power cord included with the machine.
• If the machine will not be used for an extended period, unplug the power cord from the
electrical outlet.
• Always hold the power cord when unplugging the power cord from or plugging it into
electrical outlet. Do not pull on the power cord. The wire in the electrical cord may
become damaged.
• You should put the machine near an easily accessible, standard electrical socket.
DK Roll (DK Label and DK Tape)
• Use only genuine Brother accessories and supplies (with , marks). Do not use any
unauthorized accessories or supplies.
• If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before
applying the label, clean the surface to which the label will be applied.
• DK Roll uses thermal paper and thermal film so that ultraviolet rays, wind, and rain may
cause the color of the label to fade and the ends of the label to peel off.
• Do not expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust.
Store in a cool, dark place. Use the DK Rolls soon after opening the package.
• Scratching the printed surface of the label with your finger nails or metal objects, or
touching the printed surface with hands dampened by water, sweat, or medicated cream,
etc., can cause the color to change or fade.
• Do not apply labels to any persons, animals, or plants.
5
Introduction
STEP
1
Getting started
STEP
2
For WindowsFor Macintosh
STEP
3
Label overview
STEP
4
ReferenceInstalling the software
6
• As the end of the DK Roll is designed to not adhere to the label spool, the last label may
not be cut properly. If this happens, remove the remaining labels, insert a new DK Roll,
and reprint the last label.
Note: To account for this, the number of DK Labels included on each DK Roll may be
more than indicated on the package.
• If a label is removed after begin applied to a surface, some portion of the label may
remain. Remove the remaining portion before attaching a new label.
• Some DK Rolls use permanent adhesive for their labels. These labels cannot be easily
peeled off once attached.
• Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player's