Brother PT-E800T Quick Guide

Available Manuals

English

Thank you for purchasing the P-touch model E800T. Your new E800T is an intuitive, easy to operate and feature-rich labeller that produces professionally looking, high-quality labels. This manual contains basic procedures for using the P-touch. Read the whole guide before using your product and keep it for later reference. The available options and supplies may vary depending on the country.

E800T

Quick Setup Guide

D01JGE001

IMPORTANT

Visit the Brother support website at support.brother.com and click Manuals on your model page to download the latest manuals.

 Product Safety Guide

This guide provides safety information; read it before you use the P-touch.

 Quick Setup Guide (this guide)

This guide provides basic information about using the P-touch along with detailed troubleshooting tips.

 User’s Guide

This guide provides additional information about the P-touch settings and operations, troubleshooting tips, and maintenance instructions. This guide is on the included CD-ROM.

General Description

Front

Back

1 Tube exit slot 2 Handle 3 Cover open button 4 Tube insert slot 5 Top cover 6 Tape exit slot

7 (Tube) indicator

7 8

9 10 11

8 (Label) indicator 9 (Battery) indicator

10 (Power) button 11 (Feed and Cut) button

12 USB port 13 AC adapter socket

Unpacking Your P-touch

Before using your P-touch, check that the package contains the following:

P-touch Product Safety Guide Quick Setup Guide

CD-ROM AC adapter Power supply cord

USB cable Tape cassette Ribbon cassette

The components included in the box may differ depending on your country.

Inside

1234

1 Tube release lever 2 Tube half-cut adjuster 3 Tube cutter board 4 Tube cutter 5 Tube exit slot 6Platen roller 7 Print head (for tube) 8 Ribbon cassette compartment

(for tube)

Before using the P-touch, make sure you remove the protective material according to the following procedure.

1 Press the cover open button to

open the top cover.

2 Pull the tape to remove the

tape together with the protective material.

9 Tape exit slot 10 Tube cleaner 11 Tube insert slot 12 Tape cassette compartment 13 Print head (for tape) 14 Tape cutter unit

Connecting the Power Supply

IMPORTANT

NOTE

AC Adapter

Use the AD9100ESA (AC adapter) for this P-touch. Connect the AC adapter directly to the P-touch.

1. Insert the plug on the AC adapter cord into the AC adapter socket

marked DC IN 24 V on the P-touch.

2. Insert the plug on the power supply cord into the AC adapter.

 Charging the Rechargeable Li-ion Battery

• Before use, fully charge the battery.

• Up to three hours may be needed to fully charge the battery.

1. Make sure that the battery is installed in the P-touch.

2. Use the AC adapter and power supply cord to connect the P-touch to

an electrical socket.

Press the (Power) button to turn the P-touch on if it is not on already.

The (Battery) indicator lights in orange during charging, and it goes off when the battery is fully charged.

1 AC adapter 2 Power supply cord

3. Insert the power supply plug into a standard electrical socket.

• Turn the P-touch off before disconnecting the AC adapter.

• Do not pull or bend the AC adapter cord and power supply cord.

• After the power supply plug is inserted into the electrical socket, it may take a few seconds until the (Power) button is enabled.

To safeguard and backup the P-touch memory, when the power supply is unplugged it is recommended to leave the rechargeable Li-ion batteries (optional: PA-BT-4000LI), installed in the P-touch.

Using the Rechargeable Li-ion Battery (Optional)

Attach the battery base (PA-BB-003) to the P-touch. For more information about attaching the battery base, see its instruction manual.

 Installing the Rechargeable Li-ion Battery

1. Press and hold the (Power) button to turn the P-touch off.

2. Open the battery cover on the bottom of the P-touch.

3. Insert the battery into the battery compartment.

4. Close the battery cover.

 Removing the Rechargeable Li-ion Battery

Press and hold the (Power) button to turn the P-touch off. Remove the battery cover and the battery, and then reattach the battery cover.

1 AC adapter 2 Power supply cord

Although the charging stops if the P-touch is used to print, feed, or perform another operation, the charging will start again automatically after the operation is finished if the charging is not completed.

 Stopping Rechargeable Li-ion Battery Charging

To stop the battery charging, disconnect the AC adapter.

Notes on Using the Rechargeable Li-ion Battery

 Before use, fully charge the battery. Do not use it before it is fully

charged.

 The battery charging must take place in environments between 0°C and

40°C, otherwise the battery will not charge, and the (Battery) indicator will remain lit. If the charging stops because the environment temperature is too low or too high, place the P-touch with a temperature between 0°C and 40°C and try charging again.

 If the P-touch is used to print, feed, or perform another operation when

both the battery is installed and the AC adapter is connected, the

(Battery) indicator may turn off and charging may stop even if the

battery is not fully charged.

Rechargeable Li-ion Battery Characteristics

To ensure the highest performance and longest life from the battery:

 Do not use or store the battery in a location exposed to extreme high or

low temperatures as it may discharge more quickly. This may happen when using a rechargeable Li-ion battery with a high charge (90% charged or more) in a location exposed to high temperatures.

 Remove the battery when storing the P-touch for long periods of time.  Store a battery with less than a 50% charge in a cool dry place out of

direct sunlight.

 Recharge the battery every six months if it is stored for long periods of

time.

 If you touch a part of the P-touch while the Li-ion battery is charging, that

part of the P-touch may feel warm. This is normal, and the P-touch may be used safely. However, if the P-touch becomes extremely hot, discontinue use.

Inserting a Tube

NOTE

IMPORTANT

Inserting a Tape Cassette

1. Open the top cover.

2. Pull the tube release lever up.

3. Pass the tube as shown in the illustration so that the end of the tube

reaches the “ ” mark on the P-touch, and then push the tube release lever down.

The TZe tape, FLe label, and HSe tube cassettes can be used in your P-touch.

If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the cassette.

1. Check that the end of the tape is not bent and that it passes through the

tape guide. If it does not, pass it through the tape guide as shown in the illustration.

1 End of tape 2 Tape guides (The actual shape may be different depending on

the tape width.)

2. Open the top cover.

3. Insert the tape cassette into the tape cassette compartment with the end

of the tape facing the P-touch tape exit slot, then push down evenly until the tape cassette is installed correctly.

4. Close the top cover.

• Do not use tube which is dirty, bent, flattened, has a rough surface or uneven tube thickness, or is defective in any other way.

• When using the P-touch, position it so direct sunlight does not enter the P-touch through the tube exit slot.

• You can use the tube half-cut adjuster to adjust the depth of half cuts to one of three settings.

• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.

Inserting a Ribbon Cassette

1. Open the top cover.

2. Insert the ribbon cassette into the ribbon cassette compartment, and

press it firmly until you hear a click.

1 Tape exit slot

• When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head.

• Make sure that there is no slack in the tape, and then carefully insert the tape cassette. If there is slack in the tape, the tape will catch on the protrusion (2) when the cassette is inserted and become bent or wrinkled, causing the tape to jam. To fix the slack in the tape, refer to the illustration in step 1 and pull the tape outside of the tape guide.

• When removing the tape cassette, make sure that the tape does not catch on the protrusion (2).

4. Close the top cover.

Store tape cassettes in a cool dark location, away from direct sunlight and high temperature, high humidity, or dusty locations. After opening the sealed package, use the tape cassette as quickly as possible.

3. Close the top cover.

Turning Power On/Off

IMPORTANT

On: Press the (Power) button to turn the P-touch on. The (Power)

indicator lights in green. Off: Press and hold the (Power) button again to turn the P-touch off. The

(Power) indicator may light in orange until the power is off.

When turning the P-touch off, do NOT remove the battery or disconnect the AC adapter until the (Power) indicator turns off.

Feeding Tape

• Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette.

• Do not pull the label when the P-touch is ejecting it from the tape exit slot. Doing so will cause the ink ribbon to be discharged with the tape. The tape may no longer be functional after the ink ribbon discharges.

• Do not block the tape exit slot during printing or when feeding tape. Doing so will cause the tape to jam.

Feed and Cut

The Feed and Cut function feeds approximately 22.3 mm of blank tape, and then cuts the tape.

Press the (Feed and Cut) button.

LED Indicators

(Tube)

(2 times in 1.8

seconds)

(1 time in 1

second)

(1 time in 1

second)

(Off)

(Label) (Power)

(Off)

(1 time in 1

second)

Condition

Cutter error (Tube)

No tube error (Tube) Media end error (Tube)

Top cover open error when printing (Tube)

No ribbon cassette error (Tube)

Ink ribbon jam error (Tube) No remaining ink ribbon error (Tube) Tube jam error (Tube) Tube feeding problem (Tube)

When blinking alternately: Cutter error (Label)

When blinking simultaneously: High temperature error (Label)

Wrong media error (Label)

The indicators light and flash to indicate the P-touch status. The symbols used in this section explain the meaning of the different indicator colours and patterns:

= Indicator is lit

= Indicator is flashing

= Indicator can be off, lit or flashing in any colour

(Off) = Indicator is off

Example: G = Indicator is flashing in green

G = Green O = Orange R = Red

 Tube, Label, Power indicator

(Tube)

(Off) (Off)

(Off)

(Label) (Power)

(1 time in 1

second)

Condition

Power is turning off Top cover open

Transferring data

Now cooling

System error 1 System error 2 System error 3

Reset mode (when the mode is starting)

Reset mode (when the button is pressed 2/6 times)

(Off)

(2 times in 1.8

seconds)

 Battery indicator

(Battery)

(Off)

(1 time in 4 seconds)

(2 times in 4 seconds)

(Power)

No cassette error (Label) Media end error (Label)

Top cover open error when printing (Label)

Condition

Rechargeable battery power: full

Charging

Rechargeable battery power: half

Rechargeable battery power: low

Rechargeable battery error

Rechargeable battery power: empty

Adapter connection/disconnection error

(Off) (Off)

(2 times in 1.8

seconds)

In cutting mode (Tube)

Product Specifications

IMPORTANT

NOTE

P-touch Specifications

Model Name E800T

Size

Dimensions approx. 338 mm (W) × 188 mm (D) × 151 mm (H)

Weight approx. 3.9 kg

Printing

Method Thermal Transfer

Compatible tubes

Cassette • Brother TZe tape cassette (3.5 mm, 6 mm,

Interface

USB Version 2.0 Full Speed

Environment

Operating temperature/humidity

You may not be able to obtain high-quality printing results depending on the type of tube you are using. Before using a tube, print a test to check the results.

• Inner diameter: Φ2.5–Φ6.5 mm

• Thickness: 0.5 mm

• Material: PVC

9 mm, 12 mm, 18 mm, 24 mm, 36 mm widths)

• Brother FLe label cassette (21 mm × 45 mm)

• Brother HSe tube cassette (5.8 mm, 8.8 mm,

11.7 mm, 17.7 mm, 23.6 mm widths)

• Brother TR ribbon cassette (12 mm width)

• TZe engine

When running: between 10°C and 35°C /

between 20% and 80% max. wet bulb temperature: 27°C

• Tube engine

When running: between 15°C and 35°C /

between 20% and 80% max. wet bulb temperature: 27°C

Installing the Software and Printer Driver to a Computer

To print from your computer, install the printer driver, Cable Label Tool, P-touch Editor and other applications to your computer.

DO NOT connect the P-touch to the computer until asked to do so.

1. Insert the CD-ROM into your CD-ROM drive.

Make sure you are logged on with administrator rights. The latest software and manuals can be downloaded from the Brother

support website at support.brother.com

2. Click the [commoninstaller.exe] button.

3. Follow the on-screen instructions to proceed with the installation.

4. Close the dialog box when the installation is complete.

Connecting the P-touch to a Computer

1. Make sure the P-touch is turned off before connecting the USB cable.

2. Connect the P-touch end of the USB cable to the USB port on the back

of the P-touch.

3. Connect the other end of the USB cable to the USB port on the

computer.

Operating Environment

Item Specifications

OS Windows Vista / Windows 7 / Windows 8 /

Windows 8.1 / Windows 10

Memory Windows Vista: 512 MB or more

Windows 7 / Windows 8 / Windows 8.1 / Windows 10: 1 GB or more (32-bit) or 2 GB or more (64-bit)

Others CD-ROM drive

Brother support website

Please visit our support website at support.brother.com. You can find following information:

• Software downloads

• Manuals/Documents

• Frequently Asked Questions (Troubleshooting, Useful tips on using printer)

• Consumable information

• Latest OS compatibility information The contents of this website are subject to change without notice.

4. Turn the P-touch on.

Available Applications for Use with Computers

Available Applications

Cable Label Tool

P-touch Editor Design and print custom labels with built in

Features Connection

Create and print labels for cables, patch panels, faceplates, electrical equipment and more.

drawing tools, text using different fonts and styles, imported graphic images and barcodes.

USB

Starting P-touch Applications

One block

Two blocks

NOTE

1 Flag length at least

15 mm

For Windows Vista / Windows 7

From the Start button, click [All Programs] - [Brother P-touch] - [Cable Label Tool 1.0] or [P-touch Editor 5.1], or double-click the [Cable Label Tool 1.0] or [P-touch Editor 5.1] shortcut icon on the desktop.

For Windows 8 / Windows 8.1

Click [Cable Label Tool 1.0] or [P-touch Editor 5.1] on the [Apps] screen, or double-click [Cable Label Tool 1.0] or [P-touch Editor 5.1] on the desktop.

For Windows 10

From the Start button, select [All apps] and click [Cable Label Tool 1.0] or [P-touch Editor 5.1] under [Brother P-touch], or double-click [Cable Label

Tool 1.0] or [P-touch Editor 5.1] on the desktop.

Cable Wrap

Labels of this type can be wrapped around a cable or wire.

 Cable Label Tool

Select the type of label you want to create, set the necessary items, and then print the label.

 P-touch Editor

When using Flexible ID Tape:

• We recommend using Flexible ID Tape for “Cable Wrap” labels.

• When wrapping labels around cylindrical objects, the diameter (1) of the object should be at least 3 mm.

• The overlapping (2) ends of the label should be at least 5 mm.

• Labels made with Flexible ID Tape are not designed for use as electrical insulation.

When using Self-Laminating Tape:

• We recommend using Self-Laminating Tape For "Cable Wrap" labels.

• The text is horizontally printed.

• Labels made with Self-Laminating Tape are not designed for use as electrical insulation.

Cable Flag

Labels of this type can be wrapped around a cable or wire, and both ends of the label stick together to form a flag. The text on flag labels is printed on both ends of the label, leaving a blank space in the middle that wraps around the cable.

Enter the text and images, and then print the label.

For more information, see the User’s Guide.

Cable Label Tool

For more information about cable label tool, see the User’s Guide.

Faceplate

Labels of this type can be used to identify various faceplates. Blocks of text are evenly spaced on each label.

• We recommend using Flexible ID Tape for “Cable Flag” labels.

Patch Panel

Labels of this type can be used to identify various types of panels.

Punch-Down Block

Labels of this type can be used to identify a type of electrical connection often used in telephony. You can enter up to eight lines for each block on a single label.

Die-cut Flag

Labels of this type can be printed on special die-cut flag labels to create flag labels for cables and wires. Use the FLe label cassettes for this type of application.

PVC tube

Tubes of this type can be used to identify or insulate cables, or to protect them from heat.

Heat Shrink Tube

Tubes of this type shrink by heat to fit a cable. Use the HSe tube cassettes for this type of application.

Troubleshooting

Printing Problems

Problem Solution

The label or tube is not printed.

The label or tube is not printed correctly, or the print result is not satisfactory (faint or smudged ink).

The fed tube is dirty. Replace the tube cleaner. For more information

• Check that text has been entered and that the tape cassette or tube is installed correctly with sufficient tape or tube remaining.

• Do not use a tube that is dirty, bent, or flattened, has a rough surface or uneven tube thickness, or is defective in any other way.

• If the tape or tube is bent, cut off the bent section and thread the tape or tube through the exit slot.

• When printing from a computer, make sure the computer is connected correctly to the P-touch.

 Remove the tape cassette or ribbon cassette and

reinstall it, pressing it firmly until it locks into place.

 If the label print head is dirty, clean it with a dry

cotton swab or optional print head cleaning cassette (TZe-CL6 for label print head only). If the quality of the printed characters is poor even after wiping the label print head, wipe the label roller with a dry cotton swab. See the User’s Guide.

 If the tube print head is dirty, clean it with a dry

cotton swab. See the User’s Guide.

 If the tube or tube cleaner is dirty, replace the

tube cleaner. For more information about replacing the tube cleaner, see the User’s Guide.

 If the rollers for tubes are dirty, remove the roller

cover, pull out the rollers, and clean them using a cloth. Do not use alcohol or other organic solvents. For more information about removing the roller cover, see the User's Guide.

 The rollers may be worn and need to be

replaced. For more information about replacing the rollers, see the User's Guide.

 Try changing one of the following settings using

the [Tube Settings] tab in [Device Settings] in the “Printer Setting Tool”.

• Change the printing speed.

If you use the P-touch in an environment with a temperature of 20°C or lower, we recommend setting [Print Speed] to [Better Quality].

• Change the feeding pressure.

If the characters are faint, change [Feeding Pressure] to a stronger setting.

• Change the printing density.

If the characters are faint, change [Print Density] to a higher setting. For more information, see “Tube Settings Tab” in the User's Guide.

 Try changing one of the following settings when

small characters printed on the tube are faint.

• Change the font style to bold.

• Change the font size to a larger size.

 Try changing one of the following settings when

the characters printed on the label are faint.

• Change the font style to bold.

• Change the font size to a larger size.

• High quality printing can be used if you are printing from a computer, and TZe laminated tape with black ink is installed. Use the printer driver to select the high quality mode when printing the labels. You cannot use this function for TZe-FX**1 tape.

about replacing the tube cleaner, see the User’s Guide.

Problem Solution

1 Spool

The tape or tube is jammed.

The ink ribbon is broken. Insert a new ribbon cassette.

Although some ink ribbon remains and the tube is not jammed, a message appears indicating that there is no ink ribbon remaining, there is a tube feeding error, or there is a tube jam error.

The ink ribbon is separated from the ink roller.

• Feeds the tube backward. In the [Device Settings] menu bar in the “Printer Setting Tool”, click [Maintenance] [Feed Tube] - [Backward].

• If you are unable to clear the tube jam by

feeding the tube backward, remove the roller cover and remove the tube. For more information about removing the roller cover, see the User's Guide.

• If the tape or tube is jammed, remove the

tape cassette or tube, and then pull out the jammed tape or tube and cut it. For the tape cassette, check that the end of the tape passes through the guide before reinstalling the tape cassette.

• When the tube is jammed, the ribbon of the

ribbon cassette will be damaged. Because the ribbon may break if you use it in this condition, pull out approximately 10 cm of ribbon from the cassette and wind the damaged portion completely onto the spool. You can use the ribbon to print starting from the portion that is not damaged.

If you use the P-touch in an environment with a temperature of 20°C or lower, we recommend setting [Print Speed] to [Better Quality]. For more information, see “Tube Settings Tab” in the User's Guide.

If the P-touch cannot feed the tube correctly because the tube is twisted or the tube is caught on something outside of the P-touch, this error may occur. Check that the tube is not twisted and that the tube can be fed smoothly outside of the P-touch.

If the ink ribbon is broken, replace the tape cassette or ribbon cassette. If not, leave the tape uncut and remove the tape cassette or ribbon cassette, then wind the loose ink ribbon onto the spool as shown in the figure.

The P-touch stops while printing a label or tube.

The label or tube is not cut automatically.

A tape or tube jam error cannot be cleared despite following the troubleshooting steps.

The tube is not cut or is difficult to cut.

• Replace the tape cassette if striped tape is

visible, as this indicates that you have reached the end of the tape.

• Connect the AC adapter directly to the

P-touch, or charge the rechargeable Li-ion battery.

For labels, check the Cut Option setting using the printer driver.

To cut labels manually, press the (Feed and Cut) button to feed and cut the tape. To cut tubes manually, press and hold the

(Feed and Cut) button for 2 to 10 seconds

until the (Power) indicator changes from being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.

Contact Brother customer service.

Replace the tube cutter. Replace the tube cutter after approximately 50,000 cutting operations (this number may vary depending on the operating conditions). You can confirm the current number of cutting operations from a computer by executing [Help]

- [Software Information Scan] in P-touch

Editor. If the tube cutter has reached the recommended number of cutting operations, replace it with a new one (model number PA-TC-001). After replacing the tube cutter, reset the counter. You can reset the counter for the tube cutter by selecting [Reset Tube Cutter Counter] in the [Device Settings] menu bar in the "Printer Setting Tool". For more information, see the User’s Guide.

Problem Solution

I want to adjust the depth of half cuts for tubes.

Tubes are not fed correctly.

The length of printed tubes is shorter than the set tube length.

The tube rollers have become worn.

The tube is not ejected correctly after printing.

I want to make fine adjustments to the print result.

I want to faster printing. High speed printing can be used if the AC

I want to print in higher resolution.

The print result is poor. High resolution printing can be used if the AC

The high resolution or high speed printing setting was specified, but an error occurred and printing could not be completed.

FLe labels cannot be positioned correctly.

Half cuts can be adjusted to one of three depths. Press the cover open button to open the top cover, and then move the tube half-cut adjuster to adjust the cutting depth. To specify a more advanced setting, change the [Cut Depth] setting on the [Tube Settings] tab in [Device Settings] in the “Printer Setting Tool”.

The rollers may be worn and need to be replaced. For more information about replacing the rollers, see the User’s Guide.

Replace the rollers. For more information, see the User’s Guide.

Feeds the tube forward.

In the [Device Settings] menu bar in the “Printer Setting Tool”, click [Maintenance] [Feed Tube] - [Forward].

The length and margins can be adjusted in the “Printer Setting Tool”. For more information, see the User’s Guide.

adapter is connected, and TZe laminated tape with black ink is installed. Use the printer driver to select the high speed mode when printing the labels. You cannot use this function for TZe-FX**1 tape.

High resolution printing can be used if the AC adapter is connected and TZe laminated tape with black ink is installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use this function for TZe-FX**1 tape.

adapter is connected and TZe laminated tape with black ink is installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use this function for TZe-FX**1 tape. If using the high speed printing setting, print using the standard setting.

As conditions for high resolution or high speed printing, the AC adapter must be connected, and TZe laminated tape with black ink must be installed. You cannot use this function for TZe-FX**1 tape. To clear the error, cancel the print job, and then connect the AC adapter or cancel high resolution or high speed printing.

If the FLe sensor is dirty, FLe labels cannot be positioned correctly. Wipe the FLe sensor using a cotton swab moistened with alcohol to clean the sensor. See the User’s Guide.

Version information

Problem Solution

I do not know the version number of the firmware of my P-touch.

I want to confirm whether I am using the latest version of the software.

The version number and other information for the firmware can be confirmed using the following procedure: Use 24 mm or 36 mm tape. 1 Turn the P-touch on.

2 Press and hold the (Feed and Cut)

button for more than 10 seconds to print the report. For more information, see the User’s Guide.

Use the P-touch Update Software to confirm if you have the latest version. See the User’s Guide for more information about the P-touch Update Software.

Brother PT-E800T Quick Guide

Specifications and Main Features

Frequently Asked Questions

User Manual