Brother PT-E500 User Manual
Read this guide before you start using your P-touch labeling system.
Keep this guide in a handy place for future reference.
Please visit us at http://solutions.brother.com/ where you can get product support and answers
to frequently asked questions (FAQs).
ELECTRONIC LABELING SYSTEMELECTRONIC L ABELING SYSTEMELECTRONIC LABELING SYSTEM
PT-E500
INTRODUCTION
Thank you for purchasing the P-touch labeling system model PT-E500.
Your new PT-E500 is an intuitive, easy to operate and feature rich P-touch labeling system
that produces professional looking and high quality labels.
This manual contains various precautions and basic procedures for using this P-touch
labeling system. Read this manual carefully before using and keep in a handy place for
future reference.
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)
Responsible Party : Brother Mobile Solutions, Inc.
declares, that the products
Product Name : Brother P-touch
Model Number : PT-E500
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Important
• The enclosed interface cable should be used in order to ensure compliance with the limits
for a Class B digital device.
• Changes or modifications not expressly approved by Brother Industries, Ltd. could void
the user's authority to operate the equipment.
100 Technology Drive Suite 250A
Broomfield, CO 80021 U.S.A.
Tel: (303) 460-1600
Electronic
Labeling
System
ATTENTION: (For USA and Canada)
The Lithium Ion battery you have purchased is recyclable. At the end of its
useful life, under various state and local laws, it is illegal to dispose of this
battery into your municipal waste stream. Please call 1-800-8-BATTERY
2
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR
and popularization of energy-efficient office equipment.As an ENERGY STAR
Brother Industries, Ltd. has determined that this product meets the ENERGY STAR
®
Program is to promote the development
®
Partner,
®
guidelines for energy efficiency.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and
published, covering the latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change
without notice.
If new versions of the PT-E500 operating system becomes available, this manual may not
reflect the updated features. Therefore, you may find that new operating system and the
contents in this manual may be different.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
Trademarks and Copyrights
Brother is a trademark of Brother Industries, Ltd.
P-TOUCH is a trademark or registered trademark of Brother Industries, Ltd.
© 2013 Brother Industries, Ltd. All rights reserved.
Microsoft, Windows Vista, and Windows are registered trademarks of Microsoft Corporation
in the United States and other countries.
Apple, Macintosh and Mac OS are trademarks of Apple Inc., registered in the United States
and other countries.
The names of other software or products used in this document are trademarks or
registered trademarks of the respective companies that developed them.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
3
Important Information
Should you have questions, or need information about your Brother Product, we have a
variety of support options for you to choose from:
Customer Service
1-800-255-0415
Customer Service
1-303-460-1628 (fax)
World Wide Web
For purchasing accessories and certain Brother products:
http://www.brothermobilesolutions.com
For product information
http://solutions.brother.com/
Supplies / Accessories
1-800-543-6144
Brother Mobile Solutions, Inc., 100 Technology Drive, #250A, Broomfield, CO 80021
4
Contents
Safety Precautions ................................................................................................................ 7
General Precautions............................................................................................................15
Symbols Used in this Guide ................................................................................................ 16
How to Use the P-touch Labeling System...........................................................................17
GETTING STARTED ......................................................................................19
Unpacking Your P-touch Labeling System..........................................................................19
General Description.............................................................................................................20
LCD Display................................................................................................................... 21
Key Names and Functions.............................................................................................22
Power Supply ......................................................................................................................24
AC Adapter ....................................................................................................................24
Rechargeable Li-ion Battery .......................................................................................... 24
Alkaline/Ni-MH Battery...................................................................................................27
Inserting a Tape Cassette ...................................................................................................28
Turning Power On/Off ......................................................................................................... 29
Auto Power-Off Time ..................................................................................................... 29
Feeding Tape ......................................................................................................................30
Feed & Cut.....................................................................................................................30
Feed Only ......................................................................................................................31
LCD Display ........................................................................................................................31
LCD Contrast .................................................................................................................31
Backlight ........................................................................................................................ 31
Setting Language and Unit..................................................................................................32
Language.......................................................................................................................32
Unit ................................................................................................................................32
EDITING A LABEL..........................................................................................33
INTRODUCTION
Selecting a Labeling Application Type ................................................................................ 33
GENERAL......................................................................................................................33
FACEPLATE.................................................................................................................. 33
CABLE WRAP ...............................................................................................................33
CABLE FLAG.................................................................................................................34
PATCH PANEL..............................................................................................................34
PUNCH-DOWN BLOCK ................................................................................................35
Heat Shrink Tube...........................................................................................................35
Creating a Bar Code Label..................................................................................................36
Setting Bar Code Parameters and Entering Bar Code Data..........................................36
Editing and Deleting a Bar Code ...................................................................................37
Entering a Serialize Label ...................................................................................................37
Serialize.........................................................................................................................37
Advanced Serialize ........................................................................................................ 38
5
INTRODUCTION
USING P-TOUCH SOFTWARE..................................................................... 41
Using P-touch Software...................................................................................................... 41
Features........................................................................................................................41
System Requirements ................................................................................................... 41
Installing the Software and Printer Driver...................................................................... 42
Uninstalling the Printer Driver ....................................................................................... 44
Uninstalling the Software .............................................................................................. 45
6
Safety Precautions
To prevent injury and damage, important notes are explained using various symbols.
The symbols and their meanings are as follows:
Indicates an imminently hazardous situation which, if the product is
DANGER
WARNING
CAUTION
The symbols used in this manual are as follows:
Action NOT allowed DO NOT disassemble the product.
handled without following the warnings and instructions, will result
in death or serious injuries.
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injuries.
INTRODUCTION
DO NOT splash the product with or
immerse the product in water.
Mandatory action Unplugging is required
Indicates risk of fire under certain
circumstances.
DO NOT touch a given portion of the
product.
Alerts to the possibility of electrical
shock
Safety Precautions
7
INTRODUCTION
DANGER
Rechargeable Li-ion Battery
Carefully observe the following precautions for the rechargeable Li-ion battery (hereafter
referred to as "rechargeable battery"). If these precautions are not followed, overheating,
leaking, or cracks in the battery may result in an electrical short, explosion, smoke, fire,
electric shock, injury to yourself or others, or damage to the product or other property.
Use the rechargeable battery only for its
intended purpose. The P-touch labeling
system and rechargeable battery are
designed to function exclusively with
each other. DO NOT insert the
rechargeable battery into a different
P-touch labeling system, or a different
rechargeable battery into your P-touch
labeling system, otherwise fire or
damage may result.
To charge the rechargeable battery,
insert it into the P-touch labeling
system, and then use the AC adapter
designed specifically for this P-touch
labeling system.
DO NOT charge the rechargeable
battery near a fire or in direct sunlight.
This could activate the protection
circuitry, which is designed to prevent
danger from high heat. Activation of the
protection circuitry could cause
charging to stop, charging to occur with
excessive current/voltage if the
protection circuitry fails, or an abnormal
chemical reaction within the battery.
When charging the rechargeable
battery, use only a battery charger
designed specifically for the
rechargeable battery.
DO NOT allow wires or other metal
objects to come into contact with the
terminals of the rechargeable battery.
DO NOT carry or store the rechargeable
battery with metal objects such as
necklaces or hairpins. This could cause
an electrical short, and lead metal
objects such as wires, necklaces, or
hairpins to overheat.
DO NOT use or leave the rechargeable
battery near fire, heaters, or other high
temperature (above 176
locations.
DO NOT allow the rechargeable battery
to come into contact with or to be
immersed in water.
DO NOT use the rechargeable battery
in corrosive environments, such as
areas where salty air, salt water, acids,
alkalis, corrosive gases, chemicals, or
any corrosive liquid are present.
DO NOT use the rechargeable battery if
it is damaged or leaking.
DO NOT directly solder any connections
to the rechargeable battery. This could
cause internal insulation to melt, gas to
be emitted, or safety mechanisms to fail.
DO NOT use the rechargeable battery
with the polarity (+) (-) reversed. Check
the orientation of the rechargeable
battery before inserting it, and do not try
to force the rechargeable battery into
the P-touch labeling system. Charging
the rechargeable battery with the
polarity reversed could cause an
abnormal chemical reaction within the
rechargeable battery or abnormal
current flow during discharge.
DO NOT directly connect the
rechargeable battery to a household
electrical supply.
°F/80°C)
Safety Precautions
8
Rechargeable Li-ion Battery
INTRODUCTION
DANGER
Liquid (electrolyte) leaking from the
P-touch labeling system or
rechargeable battery may indicate that
the rechargeable battery is damaged. If
the rechargeable battery leaks,
immediately stop using the P-touch
labeling system, unplug the AC adapter,
and isolate the P-touch labeling system
by placing it in a bag.
Do not touch the electrolyte. If
electrolyte gets in the eyes, do not rub
them. Immediately rinse liberally with
tap water or other clean water and seek
the advice of a medical professional. If
left alone, the electrolyte could cause
eye damage. If electrolyte contacts your
skin or clothing, immediately rinse them
with water.
DO NOT put the rechargeable battery,
or a P-touch labeling system with the
rechargeable battery installed, into a
microwave oven or a high pressure
container.
DO NOT leave a drained rechargeable
battery in the P-touch labeling system
for a long period of time. This could
shorten the life of the rechargeable
battery or lead to an electrical short.
If the P-touch labeling system can only
be used for a short period of time, even
though the rechargeable battery is fully
charged, the rechargeable battery may
have reached the end of its service life.
Replace the rechargeable battery with a
new one. When removing and replacing
the rechargeable battery, cover the
terminals of the old rechargeable
battery with tape to avoid creating a
short in the battery.
DO NOT disassemble, modify, or
attempt to repair the rechargeable
battery.
DO NOT dispose of the rechargeable
battery in fire or intentionally overheat.
This could cause the internal insulation
to melt, gas to be emitted, or safety
mechanisms to fail. Additionally, the
electrolyte solution could catch fire.
DO NOT puncture the rechargeable
battery with any objects, subject it to
severe shocks or throw it. Damage to
the rechargeable battery's protection
circuit could cause the rechargeable
battery to be recharged at an abnormal
current/voltage or cause an abnormal
chemical reaction within the
rechargeable battery.
DO NOT incinerate the rechargeable
battery or dispose of it with household
waste.
Safety Precautions
9
INTRODUCTION
WARNING
P-touch Labeling System
Follow these guidelines to avoid fire, electric shock, the risk of injury to yourself or others,
and/or damage to the P-touch labeling system or other property.
DO NOT disassemble the P-touch
labeling system.
For inspection, adjustment, and repair
of the P-touch labeling system, contact
Brother customer service.
Plastic bags are used in the packaging
of your P-touch labeling system. To
DO NOT allow the P-touch labeling
system to get wet or use the P-touch
labeling system in areas that may
become wet, such as bathrooms or near
sinks.
DO NOT touch any metal parts near the
print head. The print head becomes
very hot during use and remains very
hot immediately after use. Do not touch
it directly with your hands.
DO NOT use the P-touch labeling system with a foreign object in it. If water, a metallic
substance, or any other foreign object enters the P-touch labeling system, disconnect
the AC adapter and remove the batteries, and contact Brother customer service.
avoid danger of suffocation, keep these
bags away from babies and children.
If you notice heat, an abnormal odor,
discoloration of the P-touch labeling
system, deformation, or anything else
unusual while using or storing the
P-touch labeling system, immediately
stop using the P-touch labeling system,
disconnect the AC adapter, and remove
the batteries.
To prevent damage, do not drop or hit
the P-touch labeling system.
Safety Precautions
10
WARNING
Alkaline batteries/Ni-MH rechargeable batteries
Follow these guidelines to avoid liquid leakage, heat, rupture of the battery and cause
personal injury.
INTRODUCTION
DO NOT throw into fire, heat up, shortcircuit, recharge, or disassemble the
battery.
DO NOT allow batteries to get wet, for
example, by handling them with wet
hands or spilling beverages onto them.
If fluid leaked from the batteries gets into
your eyes, immediately rinse your eyes
with a large amount of clean water, and
then seek medical attention. If leaked
fluid enters your eyes, loss of eyesight
or other damage to the eyes may result.
DO NOT allow a metal object to contact
both the plus and minus ends of a
battery.
DO NOT use sharp objects, such as
tweezers or a metallic pen, to remove or
replace the batteries.
DO NOT use a damaged, deformed, or
leaking battery, or a battery whose label
is damaged. Doing so may result in
generating excessive heat. Use of a
damaged or leaking battery may also
lead to battery fluid getting on your
hands. If leaked fluid gets onto your
hands and you rub your eyes, loss of
eyesight or other damage to the eyes
may result. Immediately rinse your
hands with a large amount of clean
water, and then seek medical attention.
Safety Precautions
11
INTRODUCTION
WARNING
AC Adapter
Follow these guidelines to avoid fire, damage, electric shock, failure or the risk of injury.
Make sure that the plug is fully inserted
into the power outlet. Do not use an
outlet that is loose.
Always use the specified AC adapter,
and always plug the AC adapter into an
electrical outlet with the specified
voltage (120V). Failure to do so may
result in injury to yourself or others, or
damage to the P-touch labeling system
or other property. Brother does not
assume, any responsibility for any
accident or damage resulting from not
using the specified AC adapter and
adapter cord.
DO NOT connect the AC adapter or
adapter cord to other products.
DO NOT touch the AC adapter and the
P-touch labeling system during a
thunderstorm. There may be a remote
risk of electric shock from lightning
when the P-touch labeling system is
used during a thunderstorm.
Tape Cutter
DO NOT touch the blade of the cutter
unit.
DO NOT touch the AC adapter or power
plug with wet hands.
DO NOT use the AC adapter in places
with high humidity or moisture, such as
bathrooms.
DO NOT use a damaged adapter cord
or power plug.
DO NOT place heavy objects on,
damage, or modify the adapter cord or
plug. Do not forcibly bend or pull the
adapter cord.
DO NOT drop, hit, or otherwise damage
the AC adapter.
Safety Precautions
12
CAUTION
Alkaline batteries/Ni-MH rechargeable batteries
Follow these guidelines to avoid liquid leakage, overheating or rupture of the battery.
INTRODUCTION
DO NOT use a battery other than the
one specified for use with your P-touch
labeling system. Do not use
combinations of old and new batteries
or combinations of different types,
different charging levels, different
manufacturers or different models. Do
not insert a battery with the polarity (+
and -) reversed.
If fluid leaked from the battery gets on
your skin or clothes, immediately rinse
them with clean water.
Remove the batteries if you do not
intend to use the P-touch labeling
system for an extended period of time.
AC Adapter
If you do not intend on using the P-touch
labeling system for an extended period
of time, disconnect the AC adapter from
the power outlet.
When disconnecting the AC adapter
from the power outlet, always hold the
AC adapter.
DO NOT use the AC adapter in places
of high humidity such as bathrooms.
Tape Cutter
Follow these guidelines to avoid minor personal injury and damage to the P-touch labeling
system.
Before using Ni-MH rechargeable
batteries, carefully read the instructions
for the batteries and battery charger,
and be sure to use them correctly.
When using Ni-MH rechargeable
batteries, charge the batteries before
using them with the appropriate,
specialised battery charger.
DO NOT disassemble or modify the
batteries.
DO NOT expose the batteries to heat or
dispose of the batteries in a fire.
DO NOT overload an electrical circuit
with the AC adapter.
DO NOT disassemble or modify the AC
adapter.
DO NOT allow the AC adapter/power
plug to get wet, for example, by handling
them with wet hands or spilling
beverages on to them.
DO NOT open the tape compartment
cover when operating the cutter unit.
DO NOT apply excessive pressure to
the cutter unit.
Safety Precautions
13
INTRODUCTION
CAUTION
P-touch Labeling System
Follow these guidelines to avoid minor personal injury and damage to the P-touch labeling
system.
Store the P-touch labeling system on a
flat, stable surface such as a desk or in
a drawer.
DO NOT leave the P-touch labeling
system or any tape within the reach of
young children.
DO NOT place any heavy objects on top
of the P-touch labeling system.
Always use the suggested AC adapter
(AD-E001) for the P-touch labeling
system and plug it into an outlet with the
specified voltage. Failure to do so could
result in damage or failure of the
P-touch labeling system.
DO NOT use the P-touch labeling
system in places with moisture or high
humidity, such as bathrooms.
DO NOT allow the P-touch labeling
system to get wet, for example, by
handling it with wet hands or spilling
beverages onto it.
DO NOT disassemble or modify the
P-touch labeling system.
If you notice heat, an abnormal odor,
discoloration of the P-touch labeling
system, deformation, or anything else
unusual while using or storing the
P-touch labeling system, immediately
discontinue the use of the P-touch
labeling system, disconnect the AC
adapter, and remove the batteries.
Safety Precautions
14
General Precautions
Rechargeable Li-ion battery
• At the time of purchase, the rechargeable Li-ion battery is slightly charged so that the
operation of the P-touch labeling system can be verified; however, the rechargeable Li-ion
battery should be fully charged with the AC adapter before the P-touch labeling system is
used.
• If the P-touch labeling system will not be used for a long period of time, remove the
rechargeable Li-ion battery from the P-touch labeling system, and then store it in a location
where it is not exposed to static electricity, high humidity, or high temperatures
(temperatures between 59°F/15°C and 77°F/25°C 40% to 60% humidity are
recommended). In order to maintain the efficiency and life of the Li-ion rechargeable
battery, charge it at least every six months.
• If you notice anything unusual about the rechargeable Li-ion battery the first time it is used,
for example overheating or rust, DO NOT continue to use the battery. Contact Brother
customer service.
P-touch Labeling System
• DO NOT install the P-touch labeling system near any device that will cause
electromagnetic interference. The P-touch labeling system may malfunction if left near a
television or radio etc.
• DO NOT use the P-touch labeling system in any way or for any purpose not described in
this guide. Doing so may result in injury or damage to the P-touch labeling system.
• DO NOT put any foreign objects into the tape exit slot, AC adapter connector, or any other
part of the P-touch labeling system.
• DO NOT touch the print head (see page 10) with your fingers. Use the optional print head
cleaning cassette (TZe-CL4) or a soft wipe (e.g.a cotton swab) when cleaning the print
head (see the User’s Guide).
• DO NOT clean any part of the P-touch labeling system with alcohol or other organic
solvents. Only use a soft, dry cloth.
• DO NOT place the P-touch labeling system in direct sunlight, near heaters or other hot
appliances, or in any location exposed to extremely high or low temperatures, high
humidity, or dust. The standard operating temperature range of the P-touch labeling
system is 50°F/10°C to 95°F/35°C.
• DO NOT leave any rubber or vinyl, or products made of rubber or vinyl, on the P-touch
labeling system for an extended period of time, otherwise the P-touch labeling system may
become marked.
• Depending on the environmental conditions and the applied settings, some characters or
symbols may be difficult to read.
• Use only Brother TZe, HGe tapes or HSe tubes with the P-touch labeling system. Do not
use tapes that do not have the / / mark.
• DO NOT pull or apply pressure to the tape in the cassette to avoid damaging the P-touch
labeling system.
• DO NOT try to print labels using an empty tape cassette or without a tape cassette in the
P-touch labeling system. Doing so will damage the print head.
• DO NOT attempt to cut the tape while printing or feeding since this will damage the tape.
• Depending on the location, material, and environmental conditions, the label may unpeel
or become irremovable, and the color of the label may change or be transferred to other
objects.
INTRODUCTION
General Precautions
15
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