Brother PDS-5000 User Guide
User’s Guide PDS-5000/PDS-6000
PDS-5000
PDS-6000
Version C
ENG
Using the documentation
NOTE
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your
machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
Bold Bold style identifies keys on the machine or computer screen.
Italics Italicized style emphasizes an important point or refers you to a related topic.
Courier New Text in Courier New font identifies messages on the LCD screen of the machine.
• For PDS-5000 users: This guide uses PDS-6000 screen images, unless otherwise indicated.
• If you are using a tablet running Windows
or by clicking with your mouse.
®
, you can make your selections either by tapping the screen
i
Table of Contents
1 Scanning Software 1
Choose your scanning software ...............................................................................................................1
2 General Information 2
Scanner overview .....................................................................................................................................2
Control panel ............................................................................................................................................3
Control panel overview .......................................................................................................................3
LED indications ...................................................................................................................................4
Scanner status messages ..................................................................................................................4
3 Document Information 5
Acceptable documents .............................................................................................................................5
Unacceptable documents .........................................................................................................................6
Documents recommended for use with the Carrier Sheet ........................................................................7
4 Scan Preparation 8
Set up your scanner ..................................................................................................................................8
Load documents .......................................................................................................................................9
Loading documents ............................................................................................................................9
Loading multiple differently-sized documents ...................................................................................11
Load documents using the Carrier Sheet .........................................................................................13
Loading documents wider than Letter/A4 size ..................................................................................15
5 Scan (Windows®) 17
Scan using the control panel ..................................................................................................................17
Assign a scanning application to the Scan button ............................................................................17
Scan a document ..............................................................................................................................21
Scan using your computer ......................................................................................................................22
Scan with DS Capture ......................................................................................................................22
Change scan settings using the TWAIN driver .......................................................................................24
Functional overview ..........................................................................................................................24
DS Capture home screen .................................................................................................................25
Scanner Properties dialog box .........................................................................................................27
Image tab ..........................................................................................................................................28
Compression tab ..............................................................................................................................34
Color Dropout tab .............................................................................................................................35
Paper tab ..........................................................................................................................................37
Multi-Feed Detection tab ..................................................................................................................41
Preview tab .......................................................................................................................................43
Rotation tab ......................................................................................................................................47
Enhancement tab .............................................................................................................................49
More Settings tab .............................................................................................................................53
Digital Imprinter tab ..........................................................................................................................55
Information tab ..................................................................................................................................59
Scan using the ISIS driver ......................................................................................................................60
ii
6 Scan (Macintosh) 61
Scan using your computer ......................................................................................................................61
Scan with DS Capture ......................................................................................................................61
Change scan settings using the TWAIN driver .......................................................................................62
Functional overview ..........................................................................................................................62
DS Capture screen overview ............................................................................................................63
Image tab ..........................................................................................................................................64
File tab ..............................................................................................................................................70
Color Dropout tab .............................................................................................................................72
Paper tab ..........................................................................................................................................74
Rotation tab ......................................................................................................................................77
Enhancement tab .............................................................................................................................79
Setting tab ........................................................................................................................................83
Imprinter tab .....................................................................................................................................84
Information tab ..................................................................................................................................88
7 Scanner Maintenance 89
Clean the outside of your scanner ..........................................................................................................89
Clean the inside of your scanner ............................................................................................................90
Replace parts ..........................................................................................................................................95
Supply information ............................................................................................................................95
Check replacement cycle .................................................................................................................97
Replace the Rollers ..........................................................................................................................97
Reset the usage counters ...............................................................................................................101
Packing and shipping the machine .......................................................................................................102
8 Troubleshooting 104
Error and maintenance messages ........................................................................................................104
Document jam ................................................................................................................................107
Multi-feed ........................................................................................................................................109
Troubleshooting ....................................................................................................................................111
A Appendix A 115
Specifications ........................................................................................................................................115
General ...........................................................................................................................................115
Scanner ..........................................................................................................................................117
Interfaces ........................................................................................................................................118
Supported languages .....................................................................................................................118
Computer requirements ..................................................................................................................119
B Appendix B 120
Contact Brother .....................................................................................................................................120
Register your product online at .......................................................................................................120
Frequently Asked Questions (FAQs) ..............................................................................................120
For customer service ......................................................................................................................121
For Brother accessories & supplies ................................................................................................121
Technical support (for PageManager) ..................................................................................................122
iii
1
1
NOTE
Scanning Software 1
Choose your scanning software
After installing Brother’s scanner drivers, select a scanning application for saving scanned images to your
computer. Brother has supplied several options for you on Brother’s installation DVD; use this table to help
determine which of the included scanning applications will work best for you:
Software Description Where is it? For more information
DS Capture
(Windows
Button Manager V2
(Windows
OmniPage SE 18
(Windows
QuickScan Pro
(Windows
PageManager 9
(Mac)
®
/Mac)
®
)
®
)
®
)
Brother’s scanning application: it allows
you to scan, browse and file your
scanned documents. DS Capture is
installed automatically when you install
the scanner driver.
Use this application to extend the
DS Capture’s scanning functionality, and
to create multiple types of scan button to
perform one-touch scanning. If scanning
with your computer, click the button to
which the required scan settings have
been assigned with the application.
If scanning with your machine, select the
menu to which the required scan settings
have been assigned on the LCD screen,
and then press the machine’s Scan
button.
The following scan functions are
supported:
Scan to File / Scan to File (OCR) / Scan
to App / E-mail / Printer / Shared Folder /
FTP / SharePoint
See the Button Manager Help menu
for more information about using
Button Manager V2.
OmniPage SE 18 is an OCR scanning
application from Nuance.
QuickScan Pro is a trial document
capture scanning application from EMC.
PageManager 9 is a scanning application
from NewSoft.
Windows
Brother Solutions
Center
Mac: Brother
Solutions Center
DVD / Brother
Solutions Center
DVD See the software’s user
DVD See Scan using the ISIS driver
DVD See the software’s user
®
1
: DVD /
For Windows®: See Scan using
your computer on page 22.
For Macintosh: See Scan using
your computer on page 61.
1
See the Button Manager V2
1
User’s Guide.
To scan using the Scan button
on your machine’s control panel,
customize the Scan button in
advance (see Scan using the
control panel on page 17).
instructions.
on page 60.
instructions.
1
Visit support.brother.com
In addition to the above, you can also use your TWAIN (Windows®/Mac), WIA (Windows®),
®
ISIS (Windows
) and ICA (Mac) compatible applications for scanning.
1
2
2
1
2
4
3
6
7
8
10
9
12
13
11
5
General Information 2
Scanner overview
1 Top Cover
2 Cover Extension
3 Document Guide Stopper
4 Document Guides
5 Automatic Document Feeder (ADF)
6 ADF Cover
7 Output Tray
8 Document Stopper
9 Control Panel
10 Cover Release Lever
11 Kensington Security Slot
12 USB Connector
13 AC Power Connector
2
General Information
2
Control panel
This scanner has one Liquid Crystal Display (LCD), five buttons and one Light Emitting Diode (LED) on the
control panel. The LCD is a 16 character two-line display.
Control panel overview
1
3
2
4
5
1 Liquid Crystal Display (LCD)
Displays messages to help you set up and use your scanner.
2 Function Selector (a or b)
Press to scroll through the function numbers.
For more information about the function numbers, see Scan using the control panel on page 17,
step 4 and 5.
3 Power button (LED)
• Press to turn the scanner ON when the scanner is off or in Power Saving Mode.
• Press to enter Power Saving Mode when the scanner is ON.
• Press and hold down to turn the scanner OFF.
For more information about Power Saving Mode, see Energy Saving Control on page 54.
4 Cancel button
Press to stop scanning.
5 Scan button
Press to start scanning or to launch a scanning application.
3
General Information
2
NOTE
LCD
(When Button Manager V2
is launched)
Button Manager V2
Button Panel
1.Scan to File
PageCount 0
LCD
(When Button Manager V2
is not launched)
Function 1
PageCount 0
LED indications
The LED indicates the scanner’s status.
LED Indication Meaning
No light The scanner is OFF.
Green The scanner is ON.
Blinking green The scanner is initializing or in Power Saving Mode.
Blinking red There is a problem with the scanner.
Scanner status messages
The following table explains the scanner’s status messages during normal operation:
Scanner Status Message Meaning
Function X This shows the current selected function number.
PageCount XXXXX The scanner is ready to scan.
XXXXX is the document scan count.
Scanning XXXXX The machine is scanning.
XXXXX is the current document scan count.
Canceling The scanner is canceling the current scan job.
When Button Manager is running on your computer, Function X changes to a Button Manager function
number and name. For more information, see the Button Manager V2 User’s Guide. See your model’s
Manuals page on the Brother Solutions Center at support.brother.com
User’s Guide.
to download the Button Manager V2
4
3
´
3
Document Information 3
Acceptable documents
Standard Paper Length 2.13 in. to 14.0 in. (54 mm to 356 mm)
Width 2.0 in. to 8.58 in. (51 mm to 218 mm)
Weight 7.5 lb to 106 lb (28 g/m
To scan thinner documents, use the Carrier Sheet
(see Load documents using the Carrier Sheet on page 13).
Maximum Number of Pages 100 sheets (with 28 to 80 g/m
90 sheets (with 105 g/m
60 sheets (with 127 g/m
50 sheets (with 200 g/m
15 sheets (with 400 g/m
15 sheets (Business Card)
Standard Paper Size A4 8.3 in. × 11.7 in. (210 mm × 297 mm)
A5 5.8 in. × 8.3 in. (148 mm × 210 mm)
A6 4.1 in. × 5.8 in. (105 mm × 148 mm)
A7 2.9 in. × 4.1 in. (74 mm × 105 mm)
2
to 400 g/m2)
2
paper)
2
paper)
2
paper)
2
paper)
2
paper)
B5 7.2 in. × 10.1 in. (182 mm × 257 mm)
B6 5.0 in. × 7.2 in. (128 mm × 182 mm)
B7 3.6 in. × 5.0 in. (91 mm × 128 mm)
Legal 8.5 in. × 14 in. (215.9 mm × 355.6 mm)
Letter 8.5 in. × 11 in. (215.9 mm × 279.4 mm)
Long Paper Maximum Length 236.0 in. (5,994 mm)
Width 2.0 in. to 8.58 in. (51 mm to 218 mm)
Weight 7.5 lb to 106 lb (28 g/m
To scan thinner documents, use the Carrier Sheet
(see Load documents using the Carrier Sheet on page 13).
Maximum Number of Pages 1 page (1 sheet)
1
If scanning at 200 dpi
1
2
to 400 g/m2)
5
Document Information
3
Plastic Cards Length 2.76 in. to 3.74 in. (70 mm to 95 mm)
Width 2.0 in. to 2.17 in. (51 mm to 55 mm)
Standard Size (ISO) 3.37 × 2.13 × 0.03 in. (85.6 × 54.0 × 0.76 mm)
Material Plastic (PET)
Type Plastic card such as a driver’s license or an insurance card
Thickness (ISO) Less than 30 mil (0.76 mm)
Up to 49 mil (1.25 mm) (with Embossed)
Maximum Number of Pages 1 page (1 sheet)
Unacceptable documents
Documents with paper clips or staples
Documents with wet ink
Fabrics, metallic sheets, overhead projector sheets
Glossy or mirrored media
Documents that exceed recommended thicknesses
6
Document Information
3
NOTE
CAUTION
Documents recommended for use with the Carrier Sheet
To purchase a Carrier Sheet, go to the Brother Solutions Center at support.brother.com or find contact
information for your local Brother office at www.brother.com
Use the optional Carrier Sheet when you scan the following:
Plastic cards
Documents with a carbon sheet attached
Documents written in pencil
Documents narrower than 2.0 in. (50 mm) wide
Documents shorter than 2.13 in. (54 mm) long
Documents of uneven thickness, such as envelopes
Documents with large wrinkles or curls
Bent or damaged documents
Documents that use tracing paper
Documents that use coated paper
Photographs (photographic paper)
Documents printed on perforated paper
Documents printed on unusually-shaped paper (not square or rectangular)
Documents with photos, notes, or stickers affixed to them
Documents that use carbonless paper
Documents that use loose-leaf paper or any paper with holes in it
Photographic negatives
Receipts
For more information about using the Carrier Sheet, see Load documents using the Carrier Sheet on
page 13.
To avoid cutting yourself, do not slide or scrape your hand or fingers along the edges of the Carrier Sheet.
7
4
4
3
2
1
1
1
2
Scan Preparation 4
Set up your scanner
a Open the Top Cover (1), pull the Cover Extension (2) out and then unfold the Document Guides (3).
b Pull the Output Tray (1) out of the machine and then unfold the Document Stopper (2).
8
Scan Preparation
4
IMPORTANT
NOTE
1
Load documents
• The ADF can hold up to 100 pages and feeds each sheet individually. Use 20 lb (80 g/m2) paper and
always fan the pages before placing them in the ADF.
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
• DO NOT try to scan cardboard or fabric.
• Make sure documents that have ink or correction fluid on them are completely dry.
• Certain types of plastic cards may be scratched when scanned. To prevent damage to the card,
we recommend using the Carrier Sheet.
• If misfeeds frequently occur when you scan thin sheets, reduce the number of documents held in the ADF,
and then start scanning again.
Loading documents
a Fan the pages several times along both the long edge and the short edge.
b Adjust the Document Guides (1) to fit the width of your document.
9
Scan Preparation
4
NOTE
1
2
Slide up the Document Guide Stopper (1) and extend the Document Guide (2) when you set the
documents with punch holes such as continuous form paper.
c Set your document, face down, top edge first in the ADF between the Guides until you feel it touch the
inside of the machine.
For plastic cards: Set your document, face down and short side first in the ADF between the Guides until
you feel it touch the inside of the scanner. Load only one plastic card at a time.
For documents longer than Letter/A4 size: Support the document with your hand if the document is longer
than the Top Cover. Load only one document at a time.
10
Scan Preparation
4
NOTE
1
Loading multiple differently-sized documents
To scan multiple pages that are different sizes, follow these steps:
Make sure that the narrowest document is wide enough to touch the ADF’s feed rollers, to avoid a
document jam.
a Stack the documents on top of each other, making sure that the top edge and the left side of each
document is aligned.
b Adjust the Document Guides (1) to fit the width of the largest document.
c Set the documents, face down, top edge first in the ADF between the Guides until you feel it touch
the inside of the machine.
11
Scan Preparation
4
Combinations of multiple different-sized documents
Maximum size
Width (mm) (*1) 216 210 182 149 129 105 91 74.3 64.3 52.5
LTR (P)
Carrier Sheet
A4 (P)
A5 (L)
B5 (P)
B6 (L)
A5 (P)
A6 (L)
B6 (P)
B7 (L)
A6 (P)
A7 (L)
Minimum size
B7 (P)
B8 (L)
A7 (P)
A8 (L)
B8 (P) 64.3
A8 (P) 52.5
74.3
LTR (P)
Carrier Sheet
216
210
182 Available range
149
129
105
91
A4 (P)
A5 (L)
B5 (P)
B6 (L)
A5 (P)
A6 (L)
B6 (P)
B7 (L)
A6 (P)
A7 (L)
B7 (P)
B8 (L)
A7 (P)
A8 (L)
B8 (P) A8 (P)
LTR: Letter size
(P): Portrait
(L): Landscape
12
Scan Preparation
4
IMPORTANT
NOTE
Load documents using the Carrier Sheet
To purchase a Carrier Sheet, go to the Brother Solutions Center at support.brother.com or find contact
information for your local Brother office at www.brother.com
• Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet
becomes dirty, wipe it with a dry cloth.
• Do not leave documents in the Carrier Sheet for extended periods of time, as the printing on the
documents may bleed through onto the Carrier Sheet.
• Do not place the Carrier Sheet in direct sunlight or in an area subject to high temperatures and high
humidity, as the Carrier Sheet may warp.
• Do not place large or heavy objects on the Carrier Sheet when it is lying flat.
• Do not bend or pull the Carrier Sheet. If it becomes damaged, it may not be acceptable for scanning, and
should not be used.
• Do not scan multiple Carrier Sheets in a row.
a Insert the document into the Carrier Sheet.
• Set the document in the center of the Carrier Sheet and align the top of the document with the top of the
• To avoid document jams, do not put several small documents into the Carrier Sheet at the same time.
Carrier Sheet.
Insert only one document into the Carrier Sheet at a time.
13
Scan Preparation
4
NOTE
1
b Adjust the Document Guides (1) to fit the width of the Carrier Sheet.
c Set the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine.
To avoid document jams, do not load the Carrier Sheet upside down.
14
Scan Preparation
4
1
Loading documents wider than Letter/A4 size
You can scan documents that are wider than Letter/A4 size by using the Carrier Sheet.
Before scanning, see Load documents using the Carrier Sheet on page 13 for basic usage instructions and
notes about the Carrier Sheet.
a For best results, carefully fold your document in half, making sure all the corners are even, and then
insert the document into the Carrier Sheet.
b Adjust the Document Guides (1) to fit the width of the Carrier Sheet.
15
Scan Preparation
4
NOTE
c Set the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine.
To reduce the white space in the center of a scanned page, be sure to position the folded edge of the
original document closer to the right edge of the Carrier Sheet.
16
5
5
Scan (Windows®) 5
Scan using the control panel
Customize the Scan button on your Brother machine’s control panel to scan using your preferred
scanning software.
Assign a scanning application to the Scan button
a Confirm that the machine is connected to your computer via a USB cable.
b Access the machine from your computer using one of the following:
®
(For Windows
Click (Start) > Settings > Devices > Printers&Scanners > Devices&Printers.
(For Windows
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click >
Control Panel. In the Hardware and Sound group, click View devices and printers.
(For Windows
Click (Start)> Devices and Printers.
(For Windows Vista
Click (Start)> Control Panel > Scanners and Cameras > Printers.
(For Windows
Click (Start)> Control Panel > Scanners and Cameras.
10)
®
8/8.1)
®
7)
®
XP)
®
)
c Right-click the scanner icon, and select Scan properties from the menu.
®
For Windows Vista
, select the machine and click Properties.
17
Scan (Windows®)
5
d Click the Events tab, and then select an event number from the Select an event drop-down list.
The Button # you select from this list directly corresponds with the function numbers (Function X)
displayed on the machine’s LCD.
18
Scan (Windows®)
5
e Select Start this program from Actions, and then select the scanning application you want to launch
when you press the (Scan) button on your machine’s control panel.
f Click OK.
19
Scan (Windows®)
5
NOTE
LCD
(When Button Manager V2
is launched)
Button Manager V2
Button Panel
1.Scan to File
PageCount 0
LCD
(When Button Manager V2
is not launched)
Function 1
PageCount 0
g Select the function number you assigned the scanning application on the machine’s LCD, then push the
Scan button on your machine. The assigned application will launch.
When you use Button Manager V2 application, you can syncronize the machine’s LCD and application’s
function names by assigning Brother Button Manager to all the Button # in the Select an event
drop-down list. For more information, see the Button Manager V2 User’s Guide.
20
Scan (Windows®)
5
NOTE
LCD
(When Button Manager V2
is launched)
Button Manager V2
Button Panel
1.Scan to File
PageCount 0
LCD
(When Button Manager V2
is not launched)
Function 1
PageCount 0
Scan a document
a Confirm that the machine is connected to your computer via a USB cable.
b Set your document in the ADF.
c Press a or b to select a Function.
When Brother’s Button Manager is running on your computer, the machine’s LCD displays a Button
Manager function number and name. For more information, see the Button Manager V2 User’s Guide.
d Press to launch the scanning application.
e Press again to begin scanning.
21
Scan (Windows®)
5
NOTE
Scan using your computer
To scan using your computer, launch a TWAIN-compatible application on your computer, such as DS Capture
or Adobe
®
PhotoShop®. This guide uses DS Capture as an example.
Scan with DS Capture
a Confirm that the machine is connected to your computer via a USB cable.
b Double-click the DS Capture icon on your desktop.
If the DS Capture icon is not visible on your desktop, click Start > All Programs >
Brother PDS-XXXX Scanner (where XXXX is your model name) > DS Capture.
c The Select Scanner Model dialog box appears.
Under Scanner Model, select your PDS scanner model, and then click OK.
22
Scan (Windows®)
5
d DS Capture launches.
e Click Setup to change the scan settings, if needed.
For more information on changing settings, see Change scan settings using the TWAIN driver on
page 24.
f Set your document in the ADF.
g Click Scan . Your scanner starts scanning.
A thumbnail of the scanned image appears in the DS Capture screen and the scanned image will be
saved in the directory you specified in the Path field. For more information, see DS Capture home screen
on page 25.
Check the scan result to confirm that all settings are correct.
23
Scan (Windows®)
5
Change scan settings using the TWAIN driver
The TWAIN driver provides various settings and useful functions that you can use when scanning, as listed
in the overview table below.
In this guide, we use the DS Capture application in our examples. Instructions for other scanning software
will be similar.
Functional overview
Category Function Reference
Basic settings Specify the image type (color) and scan Image tab on page 28
Automatically identify the document color and scan Image tab on page 28
Specify the document size and scan Paper tab on page 37
Automatically identify the document size and scan Paper tab on page 37
Specify the resolution and scan Image tab on page 28
Image processing Remove the specified color and scan Color Dropout tab on page 35
Rotate the document Rotation tab on page 47
Detect and remove the blank page Enhancement tab on page 49
Remove punch holes of scanned documents Enhancement tab on page 49
Automatically compensate the document tilt Paper tab on page 37
Remove the document base color Enhancement tab on page 49
Clean up paper edge of border with white or black result Enhancement tab on page 49
Remove small defects due to dust, or scratches, on a
scanned image
Efficient scanning See preview and check scan settings Preview tab on page 43
Save your scanner properties Image tab on page 28
Acquire multiple color type scan results with a single
scan
Specify the computer memory used when scanning More Settings tab on page 53
Perform consecutive document scanning Paper tab on page 37
Advanced functions Scan a barcode to read information Enhancement tab on page 49
Add a character string to the scan result Digital Imprinter tab on page 55
Divide a 1 page document into 2 pages Rotation tab on page 47
Scan a document larger than Letter/A4 size Image tab on page 28
Machine settings Specify multi-feed detection settings Multi-Feed Detection tab on
Check and reset the scan count Information tab on page 59
Change the Power Saving Mode and Power Off time
settings
System information Check the scanner and computer system information Information tab on page 59
Enhancement tab on page 49
Image tab on page 28
page 41
More Settings tab on page 53
24
Scan (Windows®)
5
NOTE
NOTE
DS Capture home screen
(2)(1) (3) (4) (5) (6)(7)
No. Name Description Default
(1) Fast scan mode /
Fast display mode
(select from the File
menu)
Debug
(select from the File
menu)
(2) Setup Change scanner properties. For more information, see
(3) Scan Click this button to scan. -
Switch the scan mode if needed.
Fast scan mode
Fast scan mode gives priority to scanning speed.
Thumbnails are displayed after scanning is
complete.
Fast display mode
In Fast display mode, thumbnails are displayed in
real-time.
When you select Fast display mode, scanning
speed may be slower, depending on your computer.
Set the debug value between 0 and 9.
Debug is a developer’s function. Users should not
need to change this setting.
Scanner Properties dialog box on page 27.
Fast scan mode
0
-
25
Scan (Windows®)
5
NOTE
No. Name Description Default
(4) File Format Change the file format.
Select the format you want from the drop-down list.
To save multiple documents as one file, select
Multi-page PDF (MPDF) or Multi-page TIFF (MTIFF)
from the drop-down list.
JPEG
(5) Path Specify the directory where you want to save scanned
images.
(6) Fit Page View and size the scanned image.
You cannot use Fit Page when PDF or Multi-page PDF
is chosen in File Format.
(7) Actual Size (100%) View the scanned image in Actual Size (100%).
You cannot use Actual Size (100%) when PDF or
Multi-page PDF is chosen in File Format.
\My Documents\My Scan\
(selected)
(not selected)
26
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