MFC-J6520DW

Brother MFC-J6520DW, MFC-J6720DW Quick Setup Guide

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Quick Setup Guide

WARNING

CAUTION

MFC-J6520DW MFC-J6720DW

Start Here

Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.

Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup Guide for the correct setup and installation.

Manuals in Spanish for this model are available on the enclosed CD-ROM. Manuales en Español para este modelo están disponibles en el CD-ROM incluido.

WARNING

CAUTION

IMPORTANT

NOTE

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.

Unpack the machine and check the components

 Most of the illustrations in this Quick Setup Guide show the MFC-J6720DW.  The components included in the box may differ depending on your country.

Black Yellow Cyan Magenta

Starter Ink

Cartridges

a Upper tray b Lower tray

Basic User’s Guide Product Safety Guide Telephone Line Cord

* If your computer does not have a CD-ROM drive, the supplied CD-ROM does not contain drivers for your

operating system, or you want to download manuals and utilities, visit your model page at http://solutions.brother.com/

Quick Setup Guide

CD-ROM*

Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them correctly.

(For MFC-J6720DW)

To prevent possible injuries, at least two people should lift the product. One person should hold the front of the product, and one person should hold the back. Be careful not to trap your fingers when you put the product down.

USA/CAN Version 0

a Remove the protective tape and film covering

NOTE

the machine, and also from the Touchscreen.

b Make sure you have all the components.

• Save all packing materials and the box in case for any reason you must ship your machine.

• You need to purchase the correct interface cable for the interface you want to use (for USB or network connection).

USB cable

We recommend using a USB 2.0 cable (Type A/B) that is no more than 16 feet (five meters) long.

Network cable

Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.

Connect the power cord

and telephone line

• If you do not plan to use the fax feature on this machine, go to step 3 on page 4.

• To prolong the life of the print head, provide the best ink cartridge economy and maintain print quality, we do not recommend unplugging the machine frequently and/or leaving the machine unplugged for extended periods of time. Each time you plug the machine in, it automatically cleans the print heads, which uses some of your ink.

We recommend using to power down the

machine. Using allows minimal power to

the machine, resulting in periodic, but less frequent, cleaning of the print heads.

b Lift the scanner cover until it locks securely into

the open position.

DO NOT connect the USB cable yet (if you are using a USB cable).

a Connect the power cord.

c Connect the telephone line cord.

CAUTION

IMPORTANT

NOTE

Connect one end of the telephone line cord to the jack marked LINE on the machine. Carefully guide the telephone line cord into the cable channel and out the back of the machine. Connect the other end to a modular wall jack.

If you are sharing one telephone line with an external telephone, connect it as shown below.

Before you connect the external telephone, remove the white protective cap c from the EXT. jack on the machine.

a Extension telephone b External telephone c Protective cap

The telephone line cord MUST be connected to the jack marked LINE on the machine.

d Gently close the scanner cover using the finger

holds on each side.

Be careful not to pinch your fingers when you close the scanner cover.

Always use the finger holds provided on each side of the scanner cover when opening and closing it.

If you are sharing one telephone line with an external telephone answering machine, connect it as shown below.

Before you connect the external telephone answering machine, remove the white protective cap a from the EXT. jack on the machine.

a Protective cap

Set the receive mode to External TAD if you have an external answering machine. See Choose the correct Receive Mode on page 12. For additional details, see Connecting an external TAD (telephone answering device) in chapter 6 of the Basic User’s Guide.

Install the ink cartridges

CAUTION

NOTE

If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.

Make sure you install the Starter Ink Cartridges included with your machine first.

a Make sure that the power is turned on.

The Touchscreen will show No Ink Cartridge.

You can adjust the angle of the control panel by lifting it. To lower this control panel, push the release button that is located behind the control panel, as shown in the illustration.

c Remove the orange protective part a.

Do not throw away the orange protective part. You will need it if you transport the machine.

d Lift the scanner cover into the open position.

b Open the ink cartridge cover a.

e Store the orange protective part in the holder

CAUTION

IMPORTANT

inside the machine as shown. Make sure that the two projections on the bottom of the orange protective part fit into the two slots in the holder.

g Unpack the ink cartridge.

Turn the green release lever on the orange protective packing a counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing a as shown.

• DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once.

• DO NOT touch the cartridge in the area indicated b, as this can cause the machine not to function with the cartridge.

f Gently close the scanner cover using the finger

holds on each side.

Be careful not to pinch your fingers when you close the scanner cover.

Always use the finger holds provided on each side of the scanner cover when opening and closing it.

h Take care to match the sticker color a with the

NOTE

IMPORTANT

cartridge color b as shown in the diagram below. Install each ink cartridge in the direction of the arrow on the label.

i Gently push the back of the ink cartridge

marked “PUSH” until it latches. After all the ink cartridges are installed, close the ink cartridge cover.

• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

• DO NOT repeatedly insert and remove the cartridges. If you do so, ink may seep out of the cartridge.

• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

• DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.

• Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.

The machine will prepare the ink tube system for printing. This process will take approximately four minutes. Do not turn off the machine. We recommend you perform the next step while waiting.

NOTE

Load plain Letter/A4 paper

d Gently press and slide the paper length

guide a to fit the paper size.

Make sure that the triangular marks b on the paper length guide a lines up with the mark for the paper size you are using.

Make sure the first printed page is Letter/A4 size.

a Pull the paper tray (for MFC-J6720DW, paper

tray #1, the upper tray) a, completely out of the machine.

b Gently press and slide the paper side guides a

to fit the paper size. Make sure that the triangular mark b on the paper side guide a lines up with the mark for the paper size you are using.

e Close the output paper tray cover. f Fan the stack of paper well to avoid paper jams

and misfeeds.

c Open the output paper tray cover a.

Always make sure that the paper is not curled or wrinkled.

g Gently put the paper into the paper tray (for

IMPORTANT

NOTE

MFC-J6720DW, tray #1, the upper tray).

Make sure the paper is flat in the tray. If the paper is pushed against the back of the tray, it may cause paper feed problems.

h Gently adjust the paper side guides to fit the

paper with both hands. Make sure that the paper side guides touch the sides of the paper.

i Check that the paper is flat in the tray and

below the maximum paper mark a.

• When you use Ledger, Legal, Folio or A3 size paper, press the universal guide release button a as you slide out the front of paper tray #1.

• When you load a different paper size in a tray, you will need to change the paper size setting in the machine at the same time. (See Paper

Size and Type in chapter 2 of the Basic User’s Guide.)

j Slowly push the paper tray completely into the

machine.

k While holding the paper tray in place, pull out

the paper support a until it clicks, and then unfold the paper support flap b.

NOTE

• For printing and copying on special print media,

open the manual feed slot a on the back of the machine. Feed only one sheet at a time.

For more information, see Loading paper in the

manual feed slot in chapter 2 of the Basic User’s Guide.

Check the print quality

NOTE

If your machine has two paper trays, make sure there is paper in tray #1, the upper tray, when checking the print quality.

a When the preparation process has finished, the

Touchscreen shows Load paper and press [OK].

Press OK.

b Check the quality of the four color blocks on the

sheet (black/yellow/cyan/magenta).

c If all lines are clear and visible, press Yes to

finish the quality check and go to the next step.

• (MFC-J6720DW) For information about tray #2 (the lower tray), see Loading paper in paper tray #2 in chapter 2 of the Basic User’s Guide.

If lines are missing, press No and follow the steps on the Touchscreen.

Poor

Set the date and time

NOTE

Set the paper settings

The Touchscreen displays the date and time. You can also add the current date and time to each fax you send by setting your Station ID (see step 10).

a Enter the last two digits of the year on the

Touchscreen, and then press OK.

(e.g. Enter 1 3 for 2013.)

b Enter the two digits for the month on the

Touchscreen, and then press OK.

c Enter the two digits for the day on the

Touchscreen, and then press OK.

d Enter the time on the Touchscreen in 12-hour

format.

Press to cycle AM and PM.

e Press OK.

For your machine to produce the best print quality and to feed the correct paper size, the paper type and size must be set to match the paper in the tray. For more information on the types and sizes of paper supported, see Paper Size and Type in chapter 2 of the Basic User’s Guide.

(For MFC-J6720DW)

You can change the default tray that the machine will use for printing copies or received faxes (see Tray use in Copy mode or Tray use in Fax mode in chapter 2 of the Basic User’s Guide).

a (For MFC-J6720DW)

When Tray Setting appears on the Touchscreen, press Tray Setting to set the paper size and paper type.

(For MFC-J6520DW)

Press Paper Setting. Go to step c.

b Press Tray #1 to set paper size and paper

type for tray #1, or press Tray #2 to set paper size for tray #2.

c Press the size and type of paper you are using.

You can change date, time, or clock type (12h or 24h) at any time.

For more information, see Setting the date and time in the Basic User’s Guide.

d Press OK.

Choose your language

a Press (Settings). b Press All Settings. c Press a or b to display Initial Setup.

d Press a or b to display Local Language.

e Press your language. f Press .

(if needed)

Press Initial Setup.

Press Local Language.

Choose the correct Receive Mode

NOTE

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine. For details, see Using Receive Modes in chapter 5 of the Basic User’s Guide. If you are not using this machine for faxing, go to the next step.

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive Ring in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this feature.

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode. See the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in chapter 6 of the Basic User’s Guide.

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose instructions below.

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode. Important Note: You cannot receive voice messages on either Voice Mail or an answering machine when choosing the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your See the instructions below.

Receive Mode

. See the instructions below. For additional information see

. You control the phone line and must answer every call yourself.

Fax Only

as your Receive Mode. See the

a Press (Settings). b Press All Settings. c Press Fax. d Press Setup Receive. e Press Receive Mode. f Press your preferred receive mode. g Press .

If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

Set your Station ID

NOTE

Set your machine’s Station ID so that the date and time appear on each fax you send. If you are not using this machine for faxing, go to the next step.

a Press (Settings). b Press All Settings. c Press a or b to display Initial Setup.

Press Initial Setup.

d Press Station ID. e Press Fax. f Enter your fax number (up to 20 digits) on the

Touchscreen, and then press OK.

g Press Name. h Enter your name (up to 20 characters) using

the Touchscreen, and then press OK.

• Press to cycle between lower case and upper case.

(USA only)

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

Transmission

Your Brother machine is equipped with a Transmission Verification Report that can be used as confirmation that you sent a fax. This report lists the name or fax number of the receiving party, the date, time, and duration of the transmission, the number of pages transmitted, and whether or not the transmission was successful. If you want to use the Fax Transmission Report feature, see Transmission

Verification Report in chapter 4 of the Basic User’s Guide.

Verification Report

• Press to cycle between letters, numbers and special characters. (The characters available may differ depending on your country.)

• If you entered a number or a character incorrectly and want to change it, press d or c to move the cursor to the incorrect one. Press

and then enter the correct character.

• To enter a space, press Space. Or, you can press c to move the cursor.

i Press .

Set Tone or Pulse dialing

Your machine comes set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you need to change the dialing mode.

mode (Canada only)

a Press (Settings). b Press All Settings. c Press a or b to display Initial Setup.

Press Initial Setup.

d Press Tone/Pulse. e Press Pulse (or Tone). f Press .

NOTE

Set the telephone line compatibility (VoIP)

Set the Time Zone

If you are connecting the machine to a VoIP service (over the Internet), you need to change the compatibility setting.

If you are using an analog telephone line, you can skip this step.

a Press (Settings). b Press All Settings. c Press a or b to display Initial Setup.

Press Initial Setup.

d Press a or b to display Compatibility.

Press Compatibility.

e Press Basic(for VoIP). f Press .

Automatic Daylight

You can set the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring and backward one hour in the fall.

Saving Time

a Press (Settings). b Press All Settings.

You can set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.

a Press (Settings). b Press All Settings. c Press a or b to display Initial Setup.

Press Initial Setup.

d Press Date & Time. e Press a or b to display Time Zone.

Press Time Zone.

f Enter your time zone.

Press OK.

g Press .

Time Zone Standard Time

Hawaii-Aleutian Time Zone UTC - 10:00

Alaska Time Zone UTC - 09:00

Pacific Time Zone UTC - 08:00

Mountain Time Zone UTC - 07:00

Central Time Zone UTC - 06:00

Eastern Time Zone UTC - 05:00

Atlantic Time Zone UTC - 04:00

Chamorro Standard Time Zone UTC + 10:00

c Press a or b to display Initial Setup.

Press Initial Setup.

d Press Date & Time. e Press a or b to display Auto Daylight.

Press Auto Daylight.

f Press On (or Off). g Press .

Choose your connection type

NOTE

These installation instructions are for Windows®XP Home, XP Professional, XP Professional x64 Edition,

Windows Vista

If your computer does not have a CD-ROM drive, the supplied CD-ROM does not contain drivers for your operating system, or you want to download manuals and utilities, visit your model page at http://solutions.brother.com/ download.

, Windows®7, Windows®8, and Mac OS X v10.6.8, 10.7.x, 10.8.x.

. Some software applications included on the CD-ROM may not be available as a

For USB interface cable

Windows

Windows®, go to page 16 Macintosh, go to page 19

For Wired Network

Windows®, go to page 22 Macintosh, go to page 26

USB Wired Network

Macintosh

Windows

Macintosh

Wireless Network

For Wireless Network

Windows®, Macintosh and mobile devices go to page 29

USB

NOTE

For Windows® USB interface users

(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)

b Click Install MFL-Pro Suite and click Yes if

Before you install

Make sure that your computer is ON and you are logged on with Administrator rights.

• DO NOT connect the USB cable yet.

• If there are any programs running, close them.

• The screens may differ depending on your operating system.

• The CD-ROM includes Nuance™ PaperPort™

12SE. This software supports Windows Home (SP3 or greater), XP Professional (SP3 or greater), XP Professional x64 Edition (SP2

or greater), Windows Vista

Windows

latest Windows MFL-Pro Suite.

• If the Windows Security screen appears, click the check box and click Install to complete the installation correctly.

7 and Windows®8. Update to the

Service Pack before installing

(SP2 or greater),

you accept the license agreements.

Follow the on-screen instructions.

c Choose Local Connection (USB), and then

click Next.

d Follow the on-screen instructions until the Plug

in the USB cable screen appears.

Windows

Install MFL-Pro Suite

a Put the CD-ROM into your CD-ROM drive. If

the model name screen appears, choose your machine. If the language screen appears, choose your language.

• If the Brother screen does not appear automatically, go to Computer (My Computer).

(For Windows

icon on the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then double-click start.exe.

• If the User Account Control screen appears, click Allow or Yes.

8: click the (File Explorer)

USB

CAUTION

IMPORTANT

NOTE

Connect the USB cable

a Lift the scanner cover until it locks securely into

the open position.

Windows

d Gently close the scanner cover using the finger

holds on each side.

Windows

b Connect the USB cable to the USB port

marked with a symbol a. You will find the USB port inside the machine, as shown in the callout below.

c Carefully guide the USB cable into the cable

channel and out the back of the machine. Connect the cable to your computer.

Be careful not to pinch your fingers when you close the scanner cover.

Always use the finger holds provided on each side of the scanner cover when opening and closing it.

e The installation will continue automatically.

The installation screens appear one after another.

DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.

f If the Environmental Advice for Imaging

Equipment screen appears, click Next.

g When the On-Line Registration screen

appears, follow the on-screen instructions. Click Next.

h If you do not want to set your machine as the

default printer, clear the Set as Default Printer check box, and then click Next.

USB

Macintosh

Make sure that the cable does not restrict the cover from closing, or an error may occur.

i When the Setup is Complete window

appears, confirm the settings, and then click Next.

USB

Now go to

NOTE

Finish

NOTE

Finish and restart

a Click Finish to restart your computer.

After restarting the computer, you must log on with Administrator rights.

• If an error message appears during the software installation, do one of the following:

- Windows

Windows

Diagnostics located in (Start) > All Programs > Brother > MFC-XXXX

(where XXXX is your model name).

- Windows

XP, Windows Vista® and

7 users: Run the Installation

8 users: To run the Installation

Windows

b The following screens will appear.

• When the Software Update Setting screen

appears, choose the software update setting you want and click OK.

• When the Brother Product Research and Support Program screen appears, select your preference and follow the on-screen instructions.

• Internet access is required for the software update and the Brother Product Research and Support Program.

• When you install MFL-Pro Suite, Brother Help will also be installed automatically. Brother Help allows you to access the Brother

Solutions Center when you click in the task tray.

The installation is now complete.

To install optional applications:

Diagnostics, double-click (Brother Utilities) on the desktop, and then click the

drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar.

• Depending on your security settings, a

Windows window may appear when using the machine or its software. Please allow or permit the window to continue.

Security or antivirus software

Page 43

Windows®8 users: If the Brother manuals included on the CD-ROM are in PDF format, use

Adobe

Reader

cannot open the files in Adobe the file association for PDF (see How to open a

PDF file in Adobe

on page 45).

Reader® to open them. If Adobe®

is installed on your computer but you

Reader®, change

Reader® (Windows® 8)

USB

NOTE

IMPORTANT

Macintosh

For Macintosh USB interface users