Brother MFC-J6520DW, MFC-J6720DW Basic User Guide

Basic User’s Guide

MFC-J6520DW MFC-J6720DW

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-J6520DW and MFC-J6720DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

NOTE

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

For your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax-sending and fax-receiving operations)

In Canada: 1-877-BROTHER

(514) 685-4898 (assistance via fax)

Service Center Locator (USA only)

NOTE

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Accessories and Supplies

Description Item

Ink Cartridge Super High Yield <black>

Ink Cartridge Super High Yield <yellow>

Ink Cartridge Super High Yield <cyan> (blue)

Ink Cartridge Super High Yield <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

Premium Plus Glossy Photo Paper

(Ledger size / 20 sheets) BP71GLGR

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP20

Multipurpose Paper - Plain Paper

LC109BK (Prints approx. 2,400 pages)

LC105Y (Prints approx. 1,200 pages)

LC105C (Prints approx. 1,200 pages)

LC105M (Prints approx. 1,200 pages)

LC103BK (Prints approx. 600 pages)

LC103Y (Prints approx. 600 pages)

LC103C (Prints approx. 600 pages)

LC103M (Prints approx. 600 pages)

(Letter size / 500 sheets) BP60MPLTR (USA only)

Plain Inkjet Paper

(Ledger size / 100 sheets) BP60PLGR (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LEL905001 (English for USA and Canada)

LEL905002 (French for Canada)

CD ROM for Windows

& Mac

LEK862001 (MFC-J6520DW)

LEK863001 (MFC-J6720DW)

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine,

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software and Network User’s Guide

This Guide provides instructions for Scanning, Printing, PC-Fax and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.

Printed / In the box

PDF file / CD-ROM

HTML file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide This Guide provides details on how to configure and

use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and

Network User’s Guide......................................................................................... 2

Viewing User’s Guides .................................................................................... 2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

2.7" Touchscreen LCD ....................................................................................8

Basic Operations ........................................................................................... 11

Changing the keyboard setting......................................................................12

Shortcut Settings ................................................................................................. 13

Adding Copy Shortcuts.................................................................................. 13

Adding Fax Shortcuts .................................................................................... 13

Adding Scan Shortcuts .................................................................................. 14

Adding Web Connect Shortcuts ....................................................................16

Changing Shortcuts.......................................................................................17

Editing Shortcut Names.................................................................................17

Deleting Shortcuts .........................................................................................18

Recalling Shortcuts........................................................................................ 18

8) ............................................................. 1

)................................................................4

2 Loading paper 19

Loading paper and other print media...................................................................19

Loading paper in paper tray #1............................................................................19

Loading smaller paper (Photo, Photo L, Photo 2L or envelopes)..................24

Loading paper in paper tray #2 (MFC-J6720DW)................................................27

Loading paper in the manual feed slot.................................................................32

Unprintable area .................................................................................................. 35

Paper settings......................................................................................................36

Paper Type (MFC-J6520DW)........................................................................36

Paper Size (MFC-J6520DW).........................................................................36

Paper Size and Type (MFC-J6720DW).........................................................36

Tray use in Copy mode (MFC-J6720DW) .....................................................37

Tray use in Fax mode (MFC-J6720DW)........................................................38

Acceptable paper and other print media..............................................................38

Recommended print media ...........................................................................39

Handling and using print media.....................................................................39

Choosing the right print media.......................................................................40

vii

3 Loading documents 44

How to load documents ....................................................................................... 44

Using the ADF ............................................................................................... 44

Using the scanner glass ................................................................................45

Unscannable area .........................................................................................46

4Sending a fax 47

How to send a fax ................................................................................................47

Stop faxing.....................................................................................................48

Setting scanner glass size for faxing.............................................................49

Color fax transmission ................................................................................... 49

Canceling a fax in process ............................................................................ 49

How to preview an outgoing fax ....................................................................50

Transmission Verification Report...................................................................51

5 Receiving a fax 52

Receive Modes....................................................................................................52

Choose the correct Receive Mode ................................................................52

Using Receive Modes..........................................................................................54

Fax Only ........................................................................................................ 54

Fax/Tel...........................................................................................................54

Manual...........................................................................................................54

External TAD ................................................................................................. 54

Receive Mode settings ........................................................................................55

Ring Delay .....................................................................................................55

F/T Ring Time (Fax/Tel mode only)...............................................................55

Easy Receive................................................................................................. 56

Fax Preview (Black & White only)........................................................................57

How to preview a received fax....................................................................... 57

Turning off Fax Preview.................................................................................59

6 Using PC-FAX 60

PC-FAX Sending ................................................................................................. 60

Sending a file as a PC-FAX...........................................................................60

PC-FAX Receiving (Windows

Changing the destination PC.........................................................................62

viii

)...........................................................................61

7 Telephone services and external devices 63

Telephone services..............................................................................................63

Voice Mail ...................................................................................................... 63

Distinctive Ring.............................................................................................. 64

Voice over Internet Protocol (VoIP) ............................................................... 66

Connecting an external TAD (telephone answering device)................................67

Connections...................................................................................................68

Recording an outgoing message (OGM) on the external TAD......................68

Multi-line connections (PBX) ......................................................................... 69

External and extension telephones......................................................................69

Connecting an external or extension telephone ............................................69

Using external and extension telephones......................................................70

Using a non-Brother cordless external telephone .........................................70

Using remote codes....................................................................................... 70

8 Dialing and storing numbers 72

How to dial ...........................................................................................................72

Manual dialing ...............................................................................................72

Dialing from the Address Book ...................................................................... 72

Fax Redial ..................................................................................................... 73

Storing numbers .................................................................................................. 73

Storing a pause .............................................................................................73

Storing Address Book numbers..................................................................... 73

Changing or deleting Address Book names or numbers ...............................74

9 Making copies 75

How to copy ......................................................................................................... 75

Stop copying.................................................................................................. 75

Copy options........................................................................................................ 76

Paper Type ....................................................................................................76

Paper Size.....................................................................................................76

Tray Select (MFC-J6720DW) ........................................................................77

ADF High Speed Mode copying ....................................................................77

10 PhotoCapture Center™: Printing photos from a memory card or

USB Flash drive 78

PhotoCapture Center™ operations (PHOTO mode) ...........................................78

Using a memory card or USB Flash drive ..................................................... 78

Getting started ..................................................................................................... 79

Print Images.........................................................................................................81

View Photos................................................................................................... 81

PhotoCapture Center™ print settings.................................................................. 82

How to scan to a memory card or USB Flash drive............................................. 82

11 How to print from a computer 84

Printing a document .............................................................................................84

12 How to scan to a computer 85

Before scanning...................................................................................................85

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s SCAN mode settings for PDF scanning ..............89

How to scan a document as a PDF file using the Touchscreen ....................91

ADF High Speed Mode scanning ..................................................................92

) .............86

A Routine maintenance 93

Replacing the ink cartridges ................................................................................93

Cleaning and checking the machine....................................................................96

Cleaning the scanner.....................................................................................96

Cleaning the print head .................................................................................97

Checking the print quality ..............................................................................97

Checking the print alignment ......................................................................... 99

Setting the date and time...................................................................................100

B Troubleshooting 101

Identifying your problem ....................................................................................101

Error and maintenance messages.....................................................................103

Error animation ............................................................................................ 113

Transferring your faxes or Fax Journal report .............................................113

Document jam ............................................................................................ 114

Printer jam or paper jam..............................................................................116

If you are having difficulty with your machine ....................................................122

Dial Tone ....................................................................................................135

Telephone line interference / VoIP ..............................................................135

Machine Information ..........................................................................................136

Checking the serial number ......................................................................... 136

Checking the firmware version .................................................................... 136

Reset functions ............................................................................................136

How to reset the machine ............................................................................ 137

C Settings and features tables 138

Using the Settings Tables .................................................................................. 138

Memory Storage ................................................................................................ 138

Settings tables ...................................................................................................139

Features tables ..................................................................................................158

Entering Text ..................................................................................................... 186

Inserting spaces ......................................................................................... 186

Making corrections ......................................................................................186

D Specifications 187

General..............................................................................................................187

Print media.........................................................................................................189

Fax..................................................................................................................... 191

Copy ..................................................................................................................192

PhotoCapture Center™ ..................................................................................... 193

PictBridge .......................................................................................................... 194

Scanner .............................................................................................................195

Printer ................................................................................................................196

Interfaces ........................................................................................................... 197

Network.............................................................................................................. 198

Computer requirements.....................................................................................199

Consumable items ............................................................................................. 200

EIndex 201

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD Dial Prefix

2 Security features

Secure Function Lock 2.0 Restricting dialing

3 Sending a fax

Additional sending options Additional sending operations Polling

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6 Printing reports

Fax reports Reports

7 Making copies

Copy options Ledger Copy Shortcuts

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

xii

General information 1

Using the

NOTE

documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies the

dial pad numbers of the Touchpanel and buttons on your computer screen.

Italics Italicized typeface

emphasizes an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the Touchscreen of the machine.

Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Accessing Brother

Utilities (Windows

If you are using a tablet or computer running Windows

either by tapping the screen or by clicking with your mouse.

After the printer driver is installed,

Start screen and the desktop.

a Tap or click Brother Utilities either on

8, you can make your selections

(Brother Utilities) appears on both the

the Start screen or the desktop.

8) 1

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Chapter 1

NOTE

b Select your machine.

c Choose the function you want to use.

Accessing the Advanced User’s Guide and Software

Viewing User’s Guides 1

(Windows®) 1

(Windows®XP/Windows Vista®/Windows®7/ Windows Server 2008/Windows Server

To view the documentation, from

(Start), All Programs, select Brother,

MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

(Windows

Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:

2003/Windows Server®

2008 R2)

8/Windows Server® 2012)

and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, read the Advanced User’s

Guide and Software and Network User’s Guide in HTML format that are on the

CD-ROM.

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer). (For

Windows

Click (File Explorer) on the

taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.

8 and Windows Server® 2012:

b If the model name screen appears, click

your model name.

General information

NOTE

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click User’s Guides. e Click PDF/HTML documents. If the

country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software and Network User’s Guide

 Scan

 ControlCenter

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help selection in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang2.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

)

b Double-click the User’s Guides icon. c Select your model and language if

needed.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

For more information, see Software and Network User’s Guide: Network.

Chapter 1

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/

Click Manuals on your model’s page to download the documentation.

Web Connect Guide 1

This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide 1

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide 1

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Accessing Brother

Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

), click

) 1

) for

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you are finished, click Exit.

)

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

NOTE

Control panel overview 1

The MFC-J6520DW and MFC-J6720DW have the same 2.7" Touchscreen LCD and

Touchpanel

This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.

. 1

Most of the illustrations in this User’s Guide show the MFC-J6720DW.

1 2.7" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the control panel, as shown in the illustration.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level

 Home

Press to return to the Home screen.

 Cancel

Press to cancel an operation when illuminated in red.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

The WiFi light is on when the network interface is WLAN.

4 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off.

If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using , it will still

periodically clean the print head to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, you should keep your machine connected to the power at all times.

Chapter 1

NOTE

6 7 8

1011 9

2.7" Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

1 2 3

4 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength when using a wireless connection.

0Max

If you see at the top of the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

5 Demo (MFC-J6720DW)

See the main features of the machine by

pressing to print a list the main features

followed by a slide show.

After you print from a computer, will

1 Fax

Lets you access Fax mode.

2 Copy

Lets you access Copy mode.

3 Scan

disappear from the Home screen.

To restore the icon you must delete all

the settings you have changed by performing a Machine Reset. For more information, see

Reset functions on page 136 and How to reset the machine on page 137.

6 Web

Lets you connect the Brother machine to an Internet service when you press c, and then

press .

For more information, see Web Connect Guide.

7 Photo

Lets you access Photo mode when you press

Lets you access Scan mode.

c, and then press .

8 LGR Copy Shortcuts

NOTE

You can quickly copy to Ledger or A3 size paper using this preset menu. For details, see Advanced User’s Guide: Ledger Copy Shortcuts.

9 Settings

Lets you access the main settings. For more information, see Settings screen on page 10.

10 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

When the ink cartridge is near the end of its life or having a problem, the error icon is displayed on the ink color. For more information, see Advanced User’s Guide: Checking the ink volume.

11 Shortcuts

General information

12 Faxes in memory

You can see how many received faxes are in the memory

Press Print to print the faxes.

When Fax Preview is set to Off.

13 New Fax(es)

Lets you set up Shortcuts. You can quickly send a fax, make a copy, scan

and connect to a Web service using the options that you have set as a Shortcut.

• Three Shortcut screens are available. You can set up to 4 Shortcuts on each Shortcut screen. A total of 12 Shortcuts are available.

• To display the other Shortcut screens, press d or c.

When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.

Press View to see your faxes on the Touchscreen.

Chapter 1

14 Warning icon

The warning icon appears when there is an error or maintenance message; press

Detail to view it, and then press to return to Ready mode. For information about error messages, see

Error and maintenance messages on page 103.

Settings screen 1

The Touchscreen LCD shows the machine

status when you press (Settings).

You can check and access all the machine's settings from the following screen.

(MFC-J6520DW)

(MFC-J6720DW) 1

1 Ink

See the remaining ink volume. When the ink cartridge is near the end of its life

or having a problem, the error icon is displayed on the ink color. For more information, see Advanced User’s Guide: Checking the ink

volume. Press to access the Ink menu.

2 Paper Type (MFC-J6520DW)

See the selected paper type. Press to change the Paper Type setting if

needed.

General information

NOTE

IMPORTANT

3 Paper Size (MFC-J6520DW)

See the selected paper size. Press to change the Paper Size setting if

needed.

4 Receive Mode

See the current Receive Mode:

 Fax (Fax Only)

 Fax/Tel  External TAD

 Manual

When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For more information, see Distinctive Ring on page 64.

5Wi-Fi

Press to set up a wireless network connection. A four-level indicator on the screen shows the

current wireless signal strength if you are using a wireless connection.

Basic Operations 1

Press your finger on the Touchscreen LCD to operate it. To display and access all the screen menus and options, press d c or a b to scroll through them.

• DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

• DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.

6 Fax Preview

See the Fax Preview setting. Press to access the Fax Preview setting.

7 All Settings

Press to access the full Settings menu.

8 Tray #1 (MFC-J6720DW)

Press to check the size of paper in Tray #1. Also, lets you access the Tray #1 setting. You can change the paper size and paper type.

9 Tray #2 (MFC-J6720DW)

Press to check the size of paper in Tray #2. Also, lets you access the Tray #2 setting. You can change the paper size.

a Press (Settings).

b Press All Settings. c Press a or b to display Fax.

d Press Fax.

Chapter 1

NOTE

e Press a or b to display

Setup Receive.

f Press Setup Receive. g Press a or b to display Receive Mode.

Changing the keyboard setting 1

You can choose the type of keyboard for the Touchscreen.

a Press (Settings).

b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display

Keyboard Settings.

f Press Keyboard Settings. g Press QWERTY or ABC.

h Press Receive Mode. i Press a or b to display Fax/Tel. j Press Fax/Tel.

Press if you want to go back to the previous level.

h Press .

k Press .

General information

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can quickly and easily recall and apply these settings. You can add up to 12 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:

 ADF HighSpeed Mode

 Quality

 Paper Type

 Paper Size

 Tray Select (MFC-J6720DW)

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 Auto Deskew

 2-sided Copy

 Advanced Settings

g Press a or b to display the available

options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you are finished changing the

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 186.) Press OK.

k Press OK to save your Shortcut.

Adding Fax Shortcuts 1

The following settings can be included in a fax Shortcut:

 Address

 Fax Resolution

 Contrast

 Glass Scan Size

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Copy. d Press Copy. e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Press a or b to display the available

settings, and then press the setting you want to change.

 Broadcasting

 Preview

 Color Setting

 Real Time TX

 Overseas Mode

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Fax. d Press Fax.

Chapter 1

NOTE

e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Enter the fax number using the dial pad

on the Touchpanel, or the Address Book or Call History on the Touchscreen. When you are finished, go to step g.

• You can enter up to 20 digits for a fax number.

• If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step h before entering the fax number in step f.

• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book and individual fax numbers from the Address Book or entered manually. (See Advanced User’s Guide: Broadcasting (Black & White only).)

• When you enter a fax number in a Shortcut, it will be added to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

g Press Options. h Press a or b to display the available

settings, and then press the setting you want to change.

l Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 186.) Press OK.

m Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to Media

 ADF HighSpeed Mode

 Scan Type

 Resolution

 File Type

 Scan Size

 Scan Long Paper

 File Name

 Auto Crop

 Remove Background Color

to E-mail Server (Available after IFAX has been downloaded)

 Address

 ADF HighSpeed Mode

 Scan Type

 Resolution

i Press the new option you want to set.

Repeat steps h and i until you have chosen all the settings for this Shortcut. Press OK.

j When you are finished choosing new

options, press Save as Shortcut.

k Read and confirm the displayed list of

options you have chosen, and then press OK.

 File Type

 Scan Size

 Scan Long Paper

to File/to OCR/to Image/to E-mail

 PC Select

to FTP/to Network

 Profile Name

General information

NOTE

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Scan. d Press Scan. e Press a or b to display the type of scan

you want to do, and then press it.

f Do one of the following:

 If you pressed to Media, read the

information on the Touchscreen, and then press OK to confirm it. Go to step i.

 If you pressed

to E-mail Server, read the information on the Touchscreen, and then press OK to confirm it. Go to step g.

 If you pressed to File, to OCR,

to Image or to E-mail, read the

information on the Touchscreen, and then press OK to confirm it. Go to step h.

 If you pressed to Network or

to FTP, read the information on the

Touchscreen, and then press OK to confirm it.

Press a or b to display the Profile Name, and then press it.

Press OK to confirm the Profile Name you have chosen. Go to step n.

g Do one of the following:

 To enter an E-mail address

manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen. (See Entering Text on page 186.)

Press OK.

 To enter an E-mail address from the

Address Book, press Address Book. Press a or b to

display the E-mail address you want, and then press it.

Press OK.

After you confirm the E-mail address you entered, press OK. Go to step i.

Press to view the list of addresses

you have entered.

h Do one of the following:

 When the machine is connected to a

PC using a USB connection:

Press OK to confirm <USB> is chosen as the PC Name. Go to step n.

 When the machine is connected to a

network:

Press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you have chosen. Go to step n.

i Press Options.

To add a Shortcut for to Network and to FTP, you must have added the Profile

Name beforehand.

j Press a or b to display the available

settings, and then press the setting you want to change or store.

k Press a or b to display the available

options for the setting, and then press the new option you want to set. Repeat steps j and k until you have chosen all the settings for this Shortcut. When you are finished changing settings, press OK.

Chapter 1

NOTE

l Review the settings you have chosen:

 If you need to make more changes,

return to step i.

 If you are satisfied with your

changes, press Save as Shortcut.

m Review your settings on the

Touchscreen, and then press OK.

n Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 186.) Press OK.

o Read the information on the

Touchscreen, and then press OK to save your Shortcut.

Adding Web Connect Shortcuts 1

The settings for the following services can be included in a Web Connect Shortcut:

 SKYDRIVE

 BOX

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Web. d Press Web. e If information about the Internet

connection is displayed, read and confirm it by pressing OK.

f Press a or b to display the available

services, and then press the desired service.

g Press your account.

If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen. Press OK.

h Choose the function you want to use.

The available functions vary depending on the chosen service.

 GOOGLE DRIVE™

 EVERNOTE

 DROPBOX

 FACEBOOK

 PICASA WEB ALBUMS™

 FLICKR

• Web services may have been added and/or service names may have been changed by the provider since this document was published.

• To add a Web Connect Shortcut, you need to have an account with the desired service. (For more information, see Web Connect Guide.)

i Read and confirm the displayed list of

functions you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 186.) Press OK.

k Press OK to save your Shortcut.

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