Brother MFC-J6510DW, MFC-J6710DW, MFC-J6910DW Service manual

Inkjet MFC

SERVICE MANUAL

MODELS: MFC-J6510DW

MFC-J6710DW
MFC-J6910DW

Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.

December 2010
SM-FAX119
8CAL11 (6)

Confidential

© Copyright Brother 2010
All rights reserved.
No part of this publication may be reproduced in any form or by any means without permission in writing

from the publisher.
Specifications are subject to change without notice.

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United

States and/or other countries.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft

Corporation in the United States and/or other countries.
Apple and Macintosh are trademarks of Apple Inc., registered in the United States and other countries.
Adobe, Flash, Illustrator, PageMaker and Photoshop are either registered trademarks or trademarks of

Adobe Systems Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance

Communications, Inc. or its affiliates in the United States and/or other countries.
PowerPC is a trademark of International Business Machines Corporation.
Memory Stick, Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory

Stick, Memory Stick Micro and M2 are trademarks of Sony Corporation.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA, WPA2, Wi-Fi Protected Access and Wi-Fi Protected Setup are either trademarks or

registered trademarks of Wi-Fi Alliance in the United States and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
BRAdmin Professional is a trademark of Brother Industries, Ltd.
UNIX is a registered trademark of The Open Group.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
CorelDraw, Corel Paint Shop Pro and Corel WordPerfect are trademarks or registered trademarks of

Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement

specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.

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The table below shows the functional comparison between the models covered by this manual.

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW
Touch panel −−√
Lower tray (Paper tray #2) −√√
Duplex scan −−Up to LTR/LGL/A4

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TABLE OF CONTENTS

REGULATION....................................................................................................................... viii

SAFETY INFORMATION........................................................................................................ xi

CHAPTER 1 SPECIFICATIONS..................................... .. .. .. .. ............................................1-1

1.1 GENERAL ....................................................................................................................1-1

1.1.1 General............................................................................................................1-1

1.1.2 Media Specifications........................................................................................1-1

1.1.3 Paper Handling.......... ......................................................................................1-2

1.1.4 LCD/Panel........................................................................................................1-2

1.1.5 Memory............................................................................................................1-2

1.1.6 Interface...........................................................................................................1-3

1.1.7 Others..............................................................................................................1-3

1.2 TELEPHONE................................................................................................................ 1-4

1.3 FAX...............................................................................................................................1-4

1.4 PRINTER ......................................................................................................................1-4

1.5 COPY............................................................................................................................1-5

1.6 SCANNER....................................................................................................................1-5

1.7 SOFTWARE .................................................................................................................1-5

1.8 NETWORK ...................................................................................................................1-6

1.8.1 Network............................................................................................................1-6

1.8.2 Wired................................................................................................................1-6

1.8.3 Wireless...........................................................................................................1-6

1.9 SUPPLIES/OPTIONS...................................................................................................1-7

1.10 SERVICE INFORMATION............................................................................................1-7

1.11 PAPER..........................................................................................................................1-8

1.11.1 Paper Specifications ........................................................................................1-8

1.11.2 Printable Area................................................................................................1-11

CHAPTER 2 ERROR INDICATION AND TROUBLESHOOTING...................................... 2-1

2.1 INTRODUCTION ..........................................................................................................2-1

2.1.1 Precautions......................................................................................................2-1

2.1.2 Initia l Ch e ck ...... .. .................. ................. .................. .. .................. ................. ... 2-2

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2.2 OVERVIEW...................................................................................................................2-3

2.2.1 Cross-section Drawings and Components.......................................................2-3

2.2.2 Paper Path for Documents and Recording Paper............................................2-4

2.2.3 Parts Names and Functions....................................................................... ......2-5

2.2.4 Block Diagram..................................................................................................2-7

2.2.5 Components.....................................................................................................2-8

2.3 ERROR INDICATION...................................................................................................2-9

2.3.1 Erro r C o des......... .. .................. ................. .................. .. .................. ..................2-9

2.3.2 Error Messages..............................................................................................2-13

2.3.3 Communications Error Codes........................................................................2-16

2.3.4 Stat us Mo n itor Errors....................... ................. .................. .................. .. .......2-20

2.4 TROUBLESHOOTING ...............................................................................................2-22

2.4.1 Erro r C a us e and S olu tions.......... .. .................. .................. .. .................. .........2-22

2.4.2 Paper Feeding Problems............. ..................................................................2-61

2.4.2.1 No paper feeding....................................................................... .............2-61

2.4.2.2 Double feeding .......................................................................................2-62

2.4.2.3 Recording paper jam............................................... ...............................2-63

2.4.2.4 Stains on recording paper ......................................................................2-67

2.4.3 Print-image Problems ............ ........................................................................2- 68

2.4.3.1 Defective images....................................................................................2-68

2.4.3.2 Troubleshooting from image defect........................................................2-69

2.4.4 Soft w a re -r e la t ed P ro b le ms ..... .. .................. .. ................. .................. ..............2-80

2.4.4.1 Cannot print data....................................................................................2-80

2.4.5 Netwo rk Problems . .................. ................. .................. .. .................. ................2-81

2.4.5.1 Cannot make a print through network connection................. .................2-81

2.4.6 Document Feeding Problems ........................................................................2-82

2.4.6.1 Cannot feed documents .........................................................................2-82

2.4.6.2 Document double feeding.......................................................................2-82

2.4.6.3 Document jam ........................................................................................2-83

2.4.6.4 Wrinkles on documents..........................................................................2-84

2.4.6.5 Cannot detect the document size correctly ............................................2-84

2.4.7 Scanned-image Problems................... .. ...................................... .. .................2-85

2.4.7.1 Defective images....................................................................................2-85

2.4.7.2 Troubleshooting from image defect........................................................2-85

2.4.8 Control Panel Problems.................................................................... .............2-89

2.4.8.1 LCD shows nothing ................................................................................2-89

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2.4.8.2 Control panel inoperative.................................................. ......................2-89

2.4.8.3 Lamps on the control panel does not light..............................................2-90

2.4.8.4 Touch panel inoperative (For models with touch panel).........................2-90

2.4.9 Fax P ro b le ms.............................. .................. ................. ... ................. ............2-91

2.4.9.1 No faxes can be sent..............................................................................2-91

2.4.9.2 Speed dialing or one-touch dialing will not work.....................................2-91

2.4.9.3 No faxes can be received.......................................................................2-92

2.4.9.4 The ringer does not sound......................................................................2-92

2.4.9.5 In on-hook dialing, the speaker does not sound.......................... ...........2-92

2.4.9.6 Dial does not switch between tone and pulse ........................................2-93

2.4.9.7 A communications error occurs..............................................................2-93

2.4.9.8 Receive mode cannot be changed.........................................................2-93

2.4.9.9 Caller ID not displayed ...........................................................................2-93

2.4.10 Other Problems..............................................................................................2-94

2.4.10.1 The machine cannot be powered on or nothing appears on the LCD....2-94

2.4.10.2 When the power is on, the scanner crackles..........................................2-94

2.4.10.3 Memory card/PictBridge does not function.............................................2-94

2.4.10.4 Memory err or s ................... .................. ................. .................. .. ..............2-95

2.4.10.5 Paper tray set does not work..................................................................2-95

CHAPTER 3 DISASSEMBLY AND ASSEMBLY ...............................................................3-1

3.1 SAFETY PRECAUTIONS AND HANDLING NOTES ...................... .. .. ........................3-1

3.2 PACKING .....................................................................................................................3-3

3.3 SCREW CATALOGUE.................................................................................................3-4

3.4 SCREW TORQUE LIST ............................................................................................... 3-5

3.5 LUBRICATION.............................................................................................................3-6

3.6 OVERVIEW OF GE A R S.. .................. ................. .. .................. .................. ................. . 3-13

3.7 HARNESS ROUTING.................... .. .......................................................... .. .. .. ...........3-14

3.8 DISASSEMBLY FLOW ..............................................................................................3-31

3.9 DISASSEMBLY PROCEDURE..................................................................................3-33

3.9.1 Preparation ....................................................................................................3-33

3.9.2 Head/Carriage Unit ........................................................................................3- 3 7

3.9.3 Scanner Cover (Scanner Unit) and Scanner Cover Support.........................3-50

3.9.4 Manual Feed Slot Cover and ADF & Document Cover ASSY.......................3-55

3.9.5 Disassembly of ADF & Document Cover ASSY ............................................3-58

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3.9.6 Control Panel ASSY.......................................................................................3-81

3.9.7 Disassembly of Control Panel ASSY.............................................................3-82

3.9.8 Backup Battery, Speaker and Upper Cover...................................................3-87

3.9.9 Ink Cartridge Cover, Front Cover, Wireless LAN PCB and Media Module

Cover .............................................................................................................3-91

3.9.10 Main PCB.......................................................................................................3-93

3.9.11 LT Cover*, T2 Paper Pull-in Roller ASSY, and Jam Clear Cover..................3-98

3.9.12 MJ/PS Shield Unit (MJ PCB and Power Supply PCB).................................3-100

3.9.13 CR Encoder Strip and its Guard Film...........................................................3-105

3.9.14 Carriage PCB ASSY, Ink Refill ASSY and Ink Cartridge Detection

Sensor PCB.................................................................................................3-107

3.9.15 Ink Absorber Box, Ink Absorber Felt, and PF Encoder Disk........................3-113

3.9.16 Duplex-printing Related Components..........................................................3-115

3.9.17 Engine Unit, Flashing Box and Ink Cartridge Cover Switch.........................3-117

3.9.18 Components on the Engine Unit
(Earth spring, Maintenance unit, Carriage motor, CR support chassis,
Star wheel holder, Intermediate roller, Inner paper guide, Switchback
paper sensor PCB ASSY, Platen, DX chute roller holder ASSYs,
Inner chute ASSY, Registration sensor PCB ASSY and actuator,
PF encoder/PF sensor harness unit and actuator, PF encoder disk,

Paper feed motor, T1 paper pull-in roller ASSY) .........................................3-121

3.9.19 Paper Tray #1..............................................................................................3-134

3.9.20 Paper Tray #2..............................................................................................3-135

CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER

PARTS REPLACEMENT...............................................................................4-1

4.1 IF YOU REPLACE THE HEAD/CARRIAGE UNIT OR ENGINE UNIT........................4-1

[ 1 ] Update the head property data stored in the EEPROM on the main PCB*........4-2

[ 2 ] Clean the new head/carriage unit (Function code 76)........................................4-5

[ 3 ] Print out a nozzle test pattern (Function code 09)..............................................4-6

[ 4 ] Adjust the inclination of the head/carriage unit...................................................4-7

[ 5 ] Update the paper feeding correction value (Function code 58)........................4-10

[ 6 ] Adjust the height of the platen..........................................................................4-17

[ 7 ] Align vertical print lines in monochrome (Function code 65)............................4-19

[ 8 ] Adjust margins in borderless printing (Function code 66).................................4-21

[ 9 ] Create head calibration data and write it into flash ROM

(Function code 02)............................................................................................4-24

[ 10 ] Print out a total quality check pattern................................................................4-27

[ 11 ] Switch back to standby.....................................................................................4-29

[ 12 ] Replace the ink cartridges with the protective part...........................................4-29

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[ 13 ] Obtain machine information at the user site (Instruction to the end user)........4-29

4.2 IF YOU REPLACE THE MAIN PCB...........................................................................4-30

[ 1 ] Load update programs/data..............................................................................4-31

[ 2 ] Customize the EEPROM on the main PCB (Function code 74).......................4-36

[ 3 ] Initialize the EEPROM on the main PCB (Function code 01)...........................4-36

[ 4 ] Load local programs.........................................................................................4-36

[ 5 ] Restore machine information (Function code 46).............................................4-36

[ 6 ] Restore head calibration data (Function code 68)............................................4-36

[ 7 ] Check the sensor operation (Function code 32)...............................................4-36

[ 8 ] Set an ID code (change the serial number) and update the head property

data...................................................................................................................4-37

[ 9 ] Acquire white level data and set CIS scanner area (Function code 55)...........4-39

[ 10 ] Update the paper feeding correction value (Function code 58)........................4-39

[ 11 ] Align vertical print lines (Function code 65)......................................................4-39

[ 12 ] Adjust margins in borderless printing (Function code 66).................................4-39

[ 13 ] Create head calibration data and write it into flash ROM (Function code 02)..4-39
[ 14 ] Print out an ADF copy chart and make a copy of that chart in ADF scanning..4-39

[ 15 ] Print out a total quality check pattern................................................................4-39

[ 16 ] Adjust the touch panel (Function code 78) (For models with touch panel).......4-39

[ 17 ] Switch back to standby.....................................................................................4-39

4.3 IF YOU REPLACE THE ADF OR ADF-RELATED PARTS.......................................4-40

[ 1 ] Print out an ADF copy chart and make a copy of that chart in ADF scanning..4-40

4.4 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX .....................4-43

[ 1 ] Reset each of the purge and flushing counts...................................................4-43

4.5 IF YOU REPLACE THE CONTROL PANEL ASSY, CONTROL PANEL PCB OR

LCD UNIT...................................................................................................................4-43

[ 1 ] Adjust the touch panel (Function code 78) (For models with touch panel).......4-43

[ 2 ] Check LCD operation (Function code 12) ........................................................4-43

[ 3 ] Check the operation of the control panel PCB (Function code 13)...................4-43

4.6 IF YOU REPLACE THE FB UNIT* OR SCANNER COVER (SCANNER UNIT) .......4-44

[ 1 ] Acquire white level data and set CIS scanner area (Function code 55)...........4-44

[ 2 ] Print out an ADF copy chart and make a copy of that chart in ADF scanning

(For models with ADF)......................................................................................4-44

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CHAPTER 5 SERVICE FUNCTIONS .................................................................................5-1

5.1 MAINTENANCE MODE................................................................................................5-1

5.1.1 How to Enter the End User-accessible Maintenance Mode.............................5-1

5.1.2 How to Enter the Maintenance Mode Exclusive to Service Personnel............5-2

5.1.3 List of Maintenance-mode Functions...............................................................5-4

5.1.4 Detailed Description of Maintenance-mode Functions ....................................5-5

5.1.4.1 EEPROM Parameter Initialization (Function code 01, 91) .......................5-5

5.1.4.2 Creating of Head Calibration Data and Writing it into Flash ROM

(Function code 02)....................................................................................5-6

5.1.4.3 Printout of Scanning Compensation Data (Function code 05) .................5-9

5.1.4.4 ADF Performance Test (Function code 08)............................................5-11

5.1.4.5 Printout of Nozzle Test Pattern (Function code 09)................................5-12

5.1.4.6 Firmware Switch Setting and Printout (Function codes 10 and 11)

(User-accessible)....................................................................................5-14

5.1.4.7 Operational Check of LCD (Function code 12) (User-accessible)..........5-17

5.1.4.8 Operational Check of Control Panel PCB (Function code 13)................5-18

5.1.4.9 Updating of Firmware Using an External Memory (Function code 28)...5-19

5.1.4.10 Sensor Operational Check (Function code 32)......................................5-20

5.1.4.11 Backup of Machine Information (Function code 46) (User-accessible)..5-22

5.1.4.12 Setting of Country/Language (Function code 52) (User-accessible)......5-24

5.1.4.13 Transfer of Received FAX Data and Log Information

(Function code 53) (User-accessible).....................................................5-25

5.1.4.14 Fine Adjustment of Scanning Position (Function code 54).....................5-28

5.1.4.15 Acquisition of White & Black Level Data and CIS Scanner Area Setting

(Function code 55)..................................................................................5-29

5.1.4.16 Updating of Paper Feeding Correction Value (Function code 58)..........5-30

5.1.4.17 Checking of CIS Travel (Function code 59)............................................5-37

5.1.4.18 Printout of PRN/JPEG Files in Memory Card (Function code 61)..........5-38

5.1.4.19 Travel Check of the Head/Carriage Unit and Initial Setup Mode

(Function code 63)..................................................................................5-40

5.1.4.20 Alignment of Vertical Print Lines in Monochrome (Function code 65)....5-41

5.1.4.21 Margin Adjustment in Borderless Printing (Function code 66)

(User-accessible)....................................................................................5-43

5.1.4.22 Updating of Head Property Data and Backup/Restoration of

Head Calibration Data (Function code 68).............................................5-46

5.1.4.23 Traveling Speed Check of Head/Carriage Unit (Function code 69) .......5-48

5.1.4.24 Cleaning of Leveler Roller (LR) ASSY (Function code 70).....................5-49

5.1.4.25 EEPROM Customizing (Function code 74)............................................5-50

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5.1.4.26 Travel of Head/Carriage Unit (for removing paper particles and
dust accumulated on the maintenance unit) (Function code 75)

(User-accessible)....................................................................................5-53

5.1.4.27 Purge Operation (Function code 76) (User-accessible) .........................5-54

5.1.4.28 Print of the Equipment’s Log (Function code 77) ...................................5-57

5.1.4.29 Adjustment of Touch Panel (Function code 78) ............... ......................5-60

5.1.4.30 Display of the Equipment's Log (Function code 80) (User-accessible)..5-62

5.1.4.31 Equipment Error Code Indication (Function code 82)

(User-accessible)....................................................................................5-67

5.1.4.32 Output of Transmission Log to the Telephone Line (Function code 87)

(User-accessible)....................................................................................5-67

5.1.4.33 Assurance Mode Switch Setting (Function code 88) (User-accessible).5-68

5.2 OTHER SERVICE FUNCTIONS.................................................................................5-75

5.2.1 Cancellation of the Pin TX Lock Mode (Not applicable to Japanese and

U.S.A. models)...............................................................................................5-75

5.2.2 Displaying the Firmware Version ...................................................................5-75

5.2.3 Travel of Head/Carriage Unit......... ................................................................5-75

CHAPTER 6 Circuit Diagrams and Wiring Diagrams .....................................................6-1

APPENDIX 1 SERIAL NUMBERING SYSTEM.................................................... ...... App. 1-1

APPENDIX 2 DEL E T ION OF USER SETTING INF ORMATION................................App. 2-1

A2.1 Deleting User Setting Info from the Machine........................................App. 2-1

APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER .....................App. 3-1

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REGULATION

 Federal Communications Commission (FCC) Declaration of Conformity (USA

only)

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 Industry Canada Compliance Statement (Canada only)

This Class B digital apparatus complies with Canadian ICES–003.

Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.

Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.

L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes:
(1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter
tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.



EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)

NOTICE

This product meets the applicable Industry Canada technical specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the
devices does not exceed five.



LAN connection

 Declaration of Conformity (Europe only)

We, Brother Industries, Ltd.

15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan

declare that this product is in compliance with the essential requirements of Directives 1999/5/
EC and 2005/32/EC.

The Declaration of Conformity (DoC) is on our Website.

Please go to http://solutions.brother.com/

-> choose region (eg. Europe)

-> choose country

-> choose your model

-> choose "Manuals"

-> choose Declaration of Conformity (Select Language when required.)

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 Wiring information (U.K. only)

If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the
same rating as the original fuse. Always replace the fuse cover. Never use a plug that does not
have a cover. If in any doubt, call a qualified electrician.

Warning - This machine must be earthed.

The wires in the mains lead are colored in line with the following code:

- Green and Yellow: Earth

- Blue: Neutral

- Brown: Live



Radio interference

This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2 m in length.



Recycling information in accordance with the WEEE (2002/96/EC) and Battery
(2006/66/EC) Directives

Product mark Battery mark

European Union only

The product/battery is marked with one of the above recycling symbols. It indicates that at the
end of the life of the product/battery, you should dispose of it separately at an appropriate
collection point and not place it in the normal domestic waste stream.

For products with user replaceable batteries please refer to the users guide for replacement
instructions.



International ENERGY STAR® Qualification Statement

The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient equipment.

As an ENERGY STAR
the ENERGY STAR

®

Partner, Brother Industries, Ltd. has determined that this product meets

®

specifications for energy efficiency.

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SAFETY INFORMATION

WARNING

CAUTION

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.

CAUTION

CAUTION
or moderate injuries.

indicates a potentially hazardous situation which, if not avoided, may result in minor

IMPORTANT

IMPORTANT
damage to property or loss of product functionality.

Follow all warnings and instructions marked on the machine.

indicate a potentially hazardous situation which, if not avoided, may result in

Notes tell you how you should respond to a situation that may arise or give tips about
how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Improper Setup icons alert you to devices and operations that are not compatible with
the machine.

Fire Hazard icons alert you to the possibility of fire.

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CHAPTER 1 SPECIFICATIONS

This chapter lists the specifications of each model, which enables you to make a comparison of
different models.

1.1 GENERAL

1.1.1 General

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Print Head BH11

Minimum Droplet Size

Scanning Method CIS x 1 CIS x 2
CPU Speed RISC 192 MHz
Backup Clock Yes

1.1.2 Media Specifications

BK: 3 pl

CMY: 1.5 pl

Media
Sizes

Media
Weights

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

A3, A4, LGR, LTR, LGL, EXE, JIS B4, JIS B5, A5, A6, Photo (102 x 152 mm/4 x 6 inches),

Standard Tray

Photo Tray
Lower Tray

Manual Feed Slot

Duplex Print A3/LGR/LGL/A4/LTR/EXE/A5/A6/JIS B4/JIS B5
ADF

(width/length)
Scanner Glass

(width/length)
Standard Tray 64-220 g/m
Photo Tray
Lower Tray
Manual Feed Slot 64-285 g/m
Duplex Print 64-105 g/m
ADF 64-90 g/m

Indexcard (127 x 203 mm/5 x 8 inches), Photo-L (89 x 127 mm/3.5 x 5 inches),

Photo-2L (127 x 178 mm/5 x 7 inches), Post Card 1 (100 x 148 mm/3.9 x 5.8 inches),

Post Card 2 (Double) (148 x 200 mm/5.8 x 7.9 inches), C5 Envelope, Com-10,

DL Envelope, Monarch, JE4 Envelope

N/A

N/A JIS B5, EXE, A4/LTR, LGL, JIS B4, A3/LGR

A3, A4, LGR, LTR, LGL, EXE, JIS B4, JIS B5, A5, A6, Photo (102 x 152 mm/4 x 6 inches),

Indexcard (127 x 203 mm/5 x 8 inches), Photo-L (89 x 127 mm/3.5 x 5 inches),

Photo-2L (127 x 178 mm/5 x 7 inches), Post Card 1 (100 x 148 mm/3.9 x 5.8 inches),

Post Card 2 (Double) (148 x 200 mm/5.8 x 7.9 inches), C5 Envelope, Com-10,

148/148 mm to 297/431.8 mm (5.8/5.8 inches to 11.7/17.0 inches)

N/A 64-105 g/m2 (17-28 lb.)

DL Envelope, Monarch, JE4 Envelope

Up to 297/431.8 mm (Up to 11.7/17.0 inches)

2

(17-58 lb.)

N/A

2

(17-76 lb.)

2

(17-28 lb.)

2

(17-24 lb.)

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Model MFC-J6510DW MFC-J6710DW MFC-J6910DW
Standard Tray Plain, Inkjet, Glossy (cast/resin coated), Transparency
Photo Tray

Media
Types

Lower Tray
Manual Feed Slot Plain, Inkjet, Glossy (cast/resin coated), Transparency, Envelope, Label
Duplex Print Plain
ADF Plain

1.1.3 Paper Handling

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Standard Tray 250 (80 g/m

Paper Input
(sheets)

Output Paper Capacity
(sheets)

Photo Tray
Lower Tray
Manual Feed Slot 1 (Plain: 120 g/m
ADF 35 (90 g/m

N/A

N/A Plain

2

)

N/A

N/A 250 (80 g/m2)

2

, Glossy: 0.28 mm)

2

)

50

1.1.4 LCD/Panel

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Type & Size 3.3-inch Wide TFT Color LCD

LCD

Touch-Screen

1.1.5 Memory

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Memory Capacity
(physical: megabytes)

Memory Backup
(with battery, 24 hours)

N/A Yes

64 MB 192 MB

Yes

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1.1.6 Interface

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Host Interface USB 2.0 Hi-Speed
LAN Yes
Wireless LAN Yes
Bluetooth
IrSimple
PictBridge Yes
USB Flash Memory Yes

"Memory Stick"
"Memory Stick Pro"
"Memory Stick Duo"

Acceptable Media Cards

"Memory Stick Duo Pro"
"Secure Digital"
"Secure Digital High Capacity"
"Multi Media Card"

N/A
N/A

1.1.7 Others

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Operating Environment
Temperature (Best Print
Quality)

Operating Environment
Humidity (Best Print Quality)

Power
Consumption
Approx.
(Copying
Standby/Sleep/
OFF mode)

Machine Noise (Operating) 50 dBA (Maximum)
Machine Dimensions 540 x 489 x 257 mm 540 x 489 x 331 mm
Machine Weight 15.8 kg (34.8 lb.) 18.2 kg (40.1 lb.) 18.5 kg (40.8 lb.)

*2

U.S.A. 26/7/3.5/0.3 W 28/8/4/0.3 W

*1

Europe/

/

*3

Asia
Oceania

/

10-35 (20-33) degrees centigrade

20-80 (20-80) %

26/7.5/4/0.3 W 28/8.5/4/0.3 W

*1 Measured when the machine is connected to a USB interface.
*2 Measured under the following conditions:

- ADF scanning

- Simplex printing/scanning (on duplex scann i n g mo de l s )

- Resolution: Standard

- Document: ISO/IEC 24712

*3 Except Taiwan

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1.2 TELEPHONE

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Handset
Digital Cordless Phone

(Cordless Handset)

N/A

N/A

1.3 FAX

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Modem Speed 33,600 bps
Transmission Speed Approx. 3 seconds (Brother #1, MMR)
ITU-T Group Super G3

Color FAX

Document
(Send/Receive)

Memory
(Send/Receive)

Yes/Yes (ITU-T color FAX)

No/No (ITU-T color FAX)

1.4 PRINTER

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Print Speed (mono/color)
Print Speed ESAT

(mono/color)
(based on ISO/IEC 24734)

Resolution
(horizontal x vertical)

Auto Duplex Print Yes (up to A3)

Maximum 35/27 ppm (Simplex Print)

12/10 ipm (Normal Mode: 600 x 300 dpi)

Up to 1,200 x 6,000 dpi

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1.5 COPY

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Copy Speed (A4/LTR)
Copy Speed ESAT

(based on ISO/IEC 24735)

Resolution
(horizontal x
vertical)

Duplex Copy Yes (w/o Duplex Scan) Yes

Mono

Color

Maximum 23/20 cpm (Simplex Copy)

6/6 ipm (Normal Mode: 600 x 600 dpi)

Print: Maximum 1,200 x 1,200 dpi
Scan: Maximum 1,200 x 1,200 dpi

Print: Maximum 1,200 x 1,200 dpi
Scan: Maximum 1,200 x 1,200 dpi

1.6 SCANNER

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Scan Speed
(Mono/Color) *@100 dpi

Scan Speed (Duplex)
(Mono/Color) *@100 dpi

Resolution
(horizontal x
vertical)

Optical

Interpolated

(For Win XP/Vista/7, up to 19,200 x 19,200 dpi with Scanner Utility)

A4: Mono 3.49 seconds, Color 4.71 seconds
Letter: Mono 3.29 seconds, Color 4.43 seconds

N/A

2,400 x 2,400 dpi (FB)
2,400 x 1,200 dpi (SX ADF)

TWAIN: Maximum 19,200 x 19,200 dpi
WIA: Maximum 1,200 x 1,200 dpi

A4: Mono 4.68 seconds,
Color 6.32 seconds
Letter: Mono 4.48 seconds,
Color 6.04 seconds

2,400 x 2,400 dpi (FB)
2,400 x 1,200 dpi (SX ADF)
600 x 600 dpi (DX ADF)

1.7 SOFTWARE

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Support OS
Version

Windows

Macintosh Mac OS X 10.4.11, 10.5.x, 10.6.x

2000/XP x64/Vista/7

Server 2003/2003 x64/2003 R2/2003 R2 x64/2008/2008 R2

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1.8 NETWORK

1.8.1 Network

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Internet FAX (Firmware) Yes (Download) Yes

1.8.2 Wired

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Model Name (Ethernet) NC-230h
Network Connection (Ethernet) Y es (for Wireless LAN & WIRED at once) (in LAN Menu)

1.8.3 Wireless

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Model Name (Wireless) NC-240w
Network Connection

(Wireless)

Wireless Security

WiFi Certification

WCN
(Windows Connect Now)

AOSS Yes

Setup Support
Utility

WPS (WiFi
Protected
Setup)

SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP: AES), WPA2-PSK (AES)

IEEE 802.11 b/g/n

(Russia IEEE 802.11 b/g)

**NO LEAP**

WiFi b, g and n

(Russia WiFi b and g)

N/A

Yes

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1.9 SUPPLIES/OPTIONS

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Bundled Ink Cartridge Type High yield

Bundled Cartridges Approx. 390/390 (BK/CL)

Ink
Cartridge
Yield
(@ISO
pattern/
normal)

Supply Standard
Cartridges

Supply High Yield
Cartridges

Supply Super High
Yield Cartridges

N/A

Approx. 600/600 (BK/CL)

Approx. 2,400/1,200 (BK/CL)

1.10 SERVICE INFORMATION

Model MFC-J6510DW MFC-J6710DW MFC-J6910DW

Monthly Volume 5,000 pages
Machine Life 60,000 pages or 5 years
Parts Life

(Scanner unit (Scanner cover))
MTBF (Mean Time Between

Failures)
MTTR (Mean Time To Be

Repaired)

60,000 pages (Total in flat-bed and ADF scanning)

4,000 hours

30 minutes

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1.11 PAPER

1.11.1 Paper Specifications

Paper type and size for each operation

Paper Type Paper Size Usage

Fax Copy Photo

Capture

Cut Sheet Ledger 279.4 x 431.8 mm (11 x 17 inches) Yes Yes Yes Yes

A3 297 x 420 mm (11.7 x 16.5 inches ) Yes Yes Yes Yes
Letter 215.9 x 279.4 mm (8 1/2 x 11 inches) Yes Yes Yes Yes
A4 210 x 297 mm (8.3 x 11.7 inches) Yes Yes Yes Yes
Legal 215.9 x 355.6 mm (8 1/2 x 14 inches) Yes Yes -- Yes
Executive 184 x 267 mm (7 1/4 x 10 1/2 inches) -- Yes -- Yes
A5 148 x 210 mm (5.8 x 8.3 inches) -- Yes -- Yes
A6 105 x 148 mm (4.1 x 5.8 inches) -- -- -- Yes

Cards Photo 10 x 15 cm (4 x 6 inches) -- Yes Yes Yes

Photo L 89 x 127 mm (3 1/2 x 5 inches) -- -- -- Yes
Photo 2L 13 x 18 cm (5 x 7 inches) -- -- Yes Yes
Index Card 127 x 203 mm (5 x 8 inches) -- -- -- Yes

Envelopes C5 Envelope 162 x 229 mm (6.4 x 9 inches) -- -- -- Yes

DL Envelope 110 x 220 mm (4.3 x 8.7 inches) -- -- -- Yes
COM-10 105 x 241 mm (4 1/8 x 9 1/2 inches) -- -- -- Yes
Monarch 98 x 191 mm (3 7/8 x 7 1/2 inches) -- -- -- Yes
JE4 Envelope 105 x 235 mm (4.1 x 9.3 inches) -- -- -- Yes

Transparencies Letter 215.9 x 279.4 mm (8 1/2 x 11 inches) -- Yes -- Yes

A4 210 x 297 mm (8.3 x 11.7 inches) -- Yes -- Yes
Legal 215.9 x 355.6 mm (8 1/2 x 14 inches) -- Yes -- Yes
A5 148 x 210 mm (5.8 x 8.3 inches) -- Yes -- Yes

Printer

Paper weight, thickness and capacity

Paper Type Weight Thickness No. of

sheets

Cut Sheet Plain Paper

(Tray #2) Plain
Paper 17 to 32 lb. (64 to 120 g/m

Inkjet Paper
Glossy Paper

*4

*4

*4

17 to 32 lb. (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 250

2

) 3 to 6 mil (0.08 to 0.15 mm) 250
17 to 53 lb. (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) 20
Up to 58 lb. (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20

Cards Photo 4 x 6 inches Up to 58 lb. (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20

2

Index Card Up to 32 lb. (Up to 120 g/m
Envelopes
Transparencies

*1

Up to 250 sheets of plain paper 20 lb. (80 g/m2).

*2

Up to 250 sheets of plain paper 20 lb. (80 g/m2).

*3

BP71 69 lb. (260 g/m2) paper is especially designed for Brother inkjet machines.

*4

The manual feed slot can accept a sheet of paper at a time.

*4

*4

20 to 25 lb. (75 to 95 g/m2) Up to 20 mil (Up to 0.52 mm) 10

-- -- 10

) Up to 6 mil (Up to 0.15 mm) 30

*1

*2

*3

*3

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Recommended print media

To get the best print quality, we suggest using Brother paper. (See the table below.)
We recommend using "3M Transparency Film" when you print on transparencies.

Paper Type Item
Premium Plus Glossy Photo

- Ledger BP71GLGR

- Letter BP71GLTR

- 4 x 6 inches BP71GP
Premium Glossy Photo

- Letter BP61GLL (USA only)

- 4 x 6 inches BP61GLP (USA only)
Matte Inkjet (Letter) BP60ML (USA only)
Plain Inkjet

- Ledger BP60PLGR (USA only)

- Letter BP60PL100 (USA only)
A3 Plain BP60PA3
A3 Glossy Photo BP71GA3
A3 Inkjet (Matte) BP60MA3
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 x 15 cm Glossy Photo BP71GP

Handling and using print media

 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from

moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side

facing down.

 Avoid touching either side of transparencies because they absorb water and perspiration

easily, and this may cause decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only transparencies recommended for
inkjet printing.

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 You can only print on both sides of the paper with PC printing using Windows.

1 0.08 inches (2 mm) or greater curve

may cause jams to occur

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1.11.2 Printable Area

The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned
on.

Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm (0.12 inches) 3 mm (0.12 inches) 3 mm (0.12 inches) 3 mm (0.12 inches)
Cut Sheet

(Duplex print
when using
Ledger or A3
size)

Envelopes 22 mm (0.86 inches) 22 mm (0.86 inches) 3 mm (0.12 inches) 3 mm (0.12 inches)

22 mm (0.86 inches) 22 mm (0.86 inches) 3 mm (0.12 inches) 3 mm (0.12 inches)

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