Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet.
5 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
Safety and LegalRead this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Basic User's GuideLearn the basic Fax, Copy and Scan
operations and how to replace consumables.
See troubleshooting tips.
Advanced User's
Guide
Software User’s
Guide
Network GlossaryThis Guide provides basic information about
Learn more advanced operations: Fax, Copy,
security features, printing reports, and
performing routine maintenance.
Follow these instructions for Printing,
Scanning, Network Scanning, Remote Setup,
PC-Fax, and using the Brother ControlCenter
utility.
advanced network features of Brother
machines along with explanations about
general networking and common terms.
Printed / In the Box
For Chinese: Printed / In the
box
For Chinese English:PDF file /
Documentation CD-ROM / In
the Box
PDF file /
Documentation CD-ROM /
In the Box
Network User’s
Guide
This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
i
Table of Contents
(BASIC USER’S GUIDE)
1General information1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User's Guide, Software User's Guide and
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1General Setup
Memory storage
Ecology features
Toner Settings
LCD Contrast
Mode Timer
Setting the Fax Logic (sending and
receiving Sequence)
Dial Prefix
2Security features
Security
3Sending a fax
Additional sending options
Additional sending operations
Polling overview
4Receiving a fax
Remote Fax Options
5Dialling and storing numbers
Telephone line services
Additional dialling operations
Additional ways to store numbers
6Printing reports
Fax reports
Reports
7Making copies
Copy settings
Duplex Copying (1-sided to 2-sided)
(MFC-7470D / MFC-7860DN)
ARoutine maintenance
Cleaning the machine
Checking the machine
Packing and shipping the machine
BGlossary
Additional receiving operations
Polling overview
vi
CIndex
General information1
1
Using the
1
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style identifies keys on the
machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the
Advanced User's
Guide, Software User's
Guide and Network
User's Guide
This Basic User's Guide does not contain all the
information about the machine such as how to
use the advanced features Fax, Copy, Printer,
Scanner, PC-Fax and Network. When you are
ready to learn detailed information about these
operations, read the
Software User's Guide, Network Glossary1,
and
Network User's Guide1 that are on the
Documentation CD-ROM.
1
MFC-7860DN only
Advanced User's Guide
1
,
c Click your country.
d Point to your language, point to View
Guide, and then click the guide you
want to read.
Viewing Documentation1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
General information
Note
Note
Presto! PageManager User’s Guide
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
®
• (Windows
users only)1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
1
Presto! PageManager must be
downloaded and installed before use.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
(MFC-7860DN only)
Your machine can be connected to a wired
network. You can find basic setup instructions
in the Quick Setup Guide. For more information
about network setup please see the Network User's Guide.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
)1
To access our website, click Brother
Home Page.
For the latest news and product support
information, click Brother Solutions
Center.
To visit our Website for original genuine
Brother Supplies, click
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click
To return to the main page, click Back or
if you have finished, click Exit.
Supplies Information
Brother CreativeCenter
.
.
4
Accessing Brother
General information
Support (Macintosh)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto!
PageManager.
1
1
For the latest news and product support
information, click Brother Solutions
Center.
To visit our website for original Brother
Supplies, click Supplies Information.
5
Chapter 1
01/01 18:00 Fax
Res:Standard
1
2
3645
7
1
2
3645
7
01/01 18:00 Fax
Res:Standard
Control panel overview
MFC-7470D and MFC-7860DN have the same keys
MFC-7360
1
6
General information
01/01 18:00 Fax
Res:Standard
3645
7
8
910
3645
7
8
910
01/01 18:00 Fax
Res:Standard
1
7
Chapter 1
1One Touch keys
These 4 keys give you instant access to 8
previously stored numbers.
Shift
Lets you access One Touch numbers 5 to 8
when held down.
2 FAX keys:
Hook/Hold
Press before dialling if you want to make sure
a fax machine will answer, and then press
Start.
Lets you place telephone calls on hold.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
3 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
2 in 1 (ID) Copy
You can copy your Identification Card both
sides onto one page with the original size.
Duplex
(For MFC-7470D and MFC-7860DN)
You can choose Duplex to copy on both sides
of the paper.
4 PRINT keys:
Secure
(For MFC-7470D and MFC-7860DN)
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure. (See Secure Function
Lock 2.0 in Chapter 2 of the Advanced User's
Guide.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
5LCD
Displays messages to help you set up and use
your machine.
6Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
7 Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
Address Book
Let you access speed dial numbers directly.
8Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling mode
from Tone to Pulse during a telephone.
9Start
Lets you start sending faxes or making copies.
10 Stop/Exit
Stops an operation or exits from a menu.
8
General information
Volume settings
Ring volume1
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode press or to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
a Press Menu, 1, 3, 1.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
1
Speaker volume1
You can choose a range of speaker volume
levels, from High to Off.
1
a Press Menu, 1, 3, 3.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Press Stop/Exit.
c
Beeper volume1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 3, 2.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
9
2
Loading paper2
Loading paper and
print media
The machine can feed paper from the
standard paper tray or manual feed slot.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
2
paper tray2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the sliding paper with guide. (For
recommended paper to use, see Paper capacity of the paper trays on page 18.)
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray
2
a Pull the paper tray completely out of the
machine.
10
Loading paper
b While pressing the green paper-guide
release lever, slide the paper guides to
fit the paper size you are loading in the
tray. Make sure that the guides are
firmly in the slots.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
1
2
c Fan the stack of paper well to avoid
paper jams and misfeeds.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
11
Chapter 2
Note
f Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray.
1
Printing on plain paper, thin paper or
recycled paper from the manual feed
slot
a Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
1
2
1
Loading paper in the manual
feed slot2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
1
b Open the manual feed slot cover.
12
Loading paper
Note
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
d Using both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper touches the
paper feed roller. When you feel the
machine pull in the paper, let go.
Printing on thick paper, bond paper,
labels and envelopes
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
Remove each printed sheet or envelope
immediately to prevent a paper jam.
a Open the back cover (back output tray).
2
2
13
Chapter 2
Note
<For envelopes only>
Pull down the two green levers, one on the
left-hand side and one on the right-hand
side, as shown in the following illustration.
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
b Open the manual feed slot cover.
d Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
14
Loading paper
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the correct position on the manual
feed slot. If it is not, the paper may not be
fed properly, resulting in a skewed printout
or a paper jam.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
2
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
15
Chapter 2
Unscannable and unprintable areas2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
2
1
2
UsageDocument
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
Fax (Send)Letter3 mm4 mm
A43 mm3 mm
CopyLetter3 mm4 mm
*a single copy
A43 mm3 mm
or a 1 in 1 copy
1
ScanLetter3 mm3 mm
A43 mm3 mm
PrintLetter6 mm6.35 mm
A46mm6.35mm
16
Loading paper
Paper settings
Paper Type2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press Menu, 1, 2, 1.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or
Label.
Press OK.
c Press Stop/Exit.
Paper Size2
You can use several different sizes of paper
for printing copies: A4, Letter, Executive, A5,
A5 L, A6, B5 or B6 and for printing faxes:A4,
Letter, 16K(195x270mm), 16K(184x260mm)
or 16K(197x273mm).
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Press Menu, 1, 2, 2.
2
Acceptable paper and
other print media
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
2
2
Recommended paper and
print media2
To get the best print quality, we suggest using
the following paper.
Plain paper, Thin paper,
Thick paper,
Bond paper,
Recycled paper,
Envelopes and Labels
up to 250 [80 g/m
Single sheet
[80 g/m
2
]
2
]
2
Recommended paper specifications2
The following paper specifications are suitable for this machine.
Basis weight
Thickness80-110 m
RoughnessHigher than 20 sec.
Stiffness
Grain directionLong grain
Volume resistivity
Surface resistivity
Filler
Ash contentBelow 23 wt%
BrightnessHigher than 80%
OpacityHigher than 85%
70-90 g/m
90-150 cm
10e
10e
CaCO
Use paper made for plain paper copying.
Use paper that is 70 to 90 g/m
2
2
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm
(Neutral)
3
.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
18
Loading paper
IMPORTANT
1
1
Handling and using special
paper2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
2
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed ,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
19
Chapter 2
IMPORTANT
Envelopes2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can be fed from the manual feed
slot one at a time. We recommend that you
print a test envelope to make sure the print
results are what you want before you print or
purchase a large quantity of envelopes.
Types of envelopes to avoid2
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
•
with double flaps
• with each side folded as shown in
figure below
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• with edges that are not straight or
consistently square
20
Loading paper
IMPORTANT
Labels2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Do not feed a label sheet through the
machine more than one time.
Types of labels to avoid2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
2
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing few
labels on the sheet.
21
IMPORTANT
Note
Loading documents3
3
How to load
documents
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic
document feeder (ADF)3
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
2
80 g/m
before putting them in the ADF.
Document Sizes Supported3
Length:147.3 to 355.6 mm
Width:147.3 to 215.9 mm
Weight:
paper and always fan the pages
64 to 90 g/m
2
3
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
on page 23.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
How to load documents3
a Lift up and unfold the ADF document
output support flap (1). Unfold the ADF
document support (2).
(2)
(1)
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
b Fan the pages well.
22
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