Brother MFC-7470D User Manual

BASIC USER’S GUIDE
MFC-7360 MFC-7360N MFC-7362N MFC-7460DN MFC-7470D MFC-7860DW
Not all models are available in all countries.
Version C
If you need to call Customer Service
Please complete the following information for future reference:
Model Number:
MFC-7360 / MFC-7360N / MFC-7362N / MFC-7460DN / MFC-7470D / MFC-7860DW (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.

User’s Guides and where do I find it?

Which manual? What’s in it? Where is it?
Safety and Legal Read this Guide first. Please read the Safety
Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software for the operating system and connection type you are using.
Basic User's Guide Learn the basic Fax, Copy and Scan
operations and how to replace consumables. See troubleshooting tips.
Advanced User's Guide
Software User’s Guide
Network Glossary This Guide provides basic information about
Network User’s Guide
Learn more advanced operations: Fax, Copy, security features, printing reports, and performing routine maintenance.
Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.
advanced network features of Brother machines along with explanations about general networking and common terms.
This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
Printed / In the Box
PDF file / Documentation CD-ROM / In the Box
i

Table of Contents

(BASIC USER’S GUIDE)
1 General information 1
Using the documentation....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User's Guide, Software User's Guide
and Network User's Guide..................................................................................2
Viewing Documentation................................................................................... 2
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................ 5
Control panel overview ..........................................................................................6
Volume settings ..................................................................................................... 9
Ring volume..................................................................................................... 9
Beeper volume ................................................................................................9
Speaker volume............................................................................................... 9
2 Loading paper 10
Loading paper and print media............................................................................ 10
Loading paper in the standard paper tray...................................................... 10
Loading paper in the manual feed slot ..........................................................12
Unscannable and unprintable areas.............................................................. 17
Paper settings...................................................................................................... 18
Paper Type....................................................................................................18
Paper Size.....................................................................................................18
Acceptable paper and other print media..............................................................18
Type and size of paper .................................................................................. 19
Handling and using special paper .................................................................20
®
)................................................................ 4
3 Loading documents 23
How to load documents .......................................................................................23
Using the automatic document feeder (ADF) ................................................23
Using the scanner glass (Flatbed)................................................................. 24
4 Sending a fax 26
How to send a fax ................................................................................................26
Faxing Letter size documents from the scanner glass ..................................27
Cancelling a fax in progress ..........................................................................27
Transmission verification report.....................................................................27
ii
5 Receiving a fax 28
Receive modes ....................................................................................................28
Choosing the receive mode...........................................................................28
Using receive modes ...........................................................................................29
Fax Only ........................................................................................................29
Fax/Tel...........................................................................................................29
Manual...........................................................................................................29
External TAD .................................................................................................29
Receive Mode settings ........................................................................................30
Ring Delay .....................................................................................................30
F/T Ring Time (Fax/Tel mode only)...............................................................30
Fax Detect .....................................................................................................31
6 Telephone and external devices 32
Voice operations (MFC-7470D only) ...................................................................32
Making a telephone call.................................................................................32
Hold ...............................................................................................................32
Telephone line services .......................................................................................32
Do you have Voice Mail?............................................................................... 32
Telephone Service for Australia...........................................................................33
Distinctive Ring..............................................................................................33
Telephone Service for New Zealand .................................................................. 34
FaxAbility .......................................................................................................34
Telephone Service for Some Countries...............................................................36
Distinctive Ringing (For Singapore and Hong Kong)..................................... 36
Connecting an external TAD................................................................................37
Connections...................................................................................................37
Recording an outgoing message (OGM).......................................................38
Multi-line connections (PABX) ....................................................................... 38
External and extension telephones......................................................................39
Connecting an external or extension telephone ............................................39
Operation from external or extension telephones..........................................39
For Fax/Tel mode only...................................................................................39
Using a non-Brother cordless external handset ............................................40
Using Remote Codes ....................................................................................40
iii
7 Dialling and storing numbers 42
How to dial...........................................................................................................42
Manual dialling............................................................................................... 42
One touch Dialling ......................................................................................... 42
Speed Dialling ...............................................................................................42
Search ...........................................................................................................43
Fax redial....................................................................................................... 43
Storing numbers .................................................................................................. 43
One Touch and Speed Dial Options.............................................................. 44
Storing a pause ............................................................................................. 45
Storing One Touch Dial numbers .................................................................. 45
Storing Speed Dial numbers..........................................................................47
Changing One Touch and Speed Dial numbers............................................ 49
Deleting One Touch and Speed Dial numbers ..............................................50
Tone or Pulse (not available in New Zealand)............................................... 51
8 Making copies 52
How to copy......................................................................................................... 52
Stop copying.................................................................................................. 52
Copy settings................................................................................................. 52
9 How to print from a computer 53
Printing a document.............................................................................................53
10 How to scan to a computer 54
Scanning a document as PDF file using ControlCenter4 (Windows®) ................ 54
Changing the SCAN key settings ........................................................................57
Before scanning............................................................................................. 57
SCAN key settings......................................................................................... 57
Scanning using the SCAN key ...................................................................... 59
A Routine maintenance 60
Replacing the consumable items......................................................................... 60
Replacing the toner cartridge ........................................................................61
Replacing the drum unit.................................................................................66
Cleaning the machine..........................................................................................70
Cleaning the outside of the machine ............................................................. 70
Cleaning the scanner glass ...........................................................................71
Cleaning the corona wire...............................................................................72
Cleaning the drum unit .................................................................................. 74
Cleaning the paper pick-up rollers................................................................. 79
iv
B Troubleshooting 81
Error and maintenance messages....................................................................... 81
Transferring your faxes or Fax Journal report ...............................................87
Document Jams................................................................................................... 88
Document is jammed in the top of the ADF unit ............................................88
Document is jammed under the document cover ..........................................88
Removing small documents jammed in the ADF...........................................89
Document is jammed at the output tray.........................................................89
Paper Jams..........................................................................................................90
Paper is jammed in the standard paper tray..................................................90
Paper is jammed at the back of the machine ................................................91
Paper is jammed inside the machine.............................................................93
Paper is jammed in the Duplex Tray (MFC-7460DN / MFC-7470D /
MFC-7860DW) .......................................................................................... 98
If you are having difficulty with your machine ....................................................100
Setting Dial Tone detection ......................................................................... 109
Telephone line interference .........................................................................109
Improving the print quality..................................................................................110
Machine Information ..........................................................................................120
Checking the Serial Number........................................................................120
Reset functions ..................................................................................................120
How to reset the machine............................................................................121
C Menu and features 122
On-screen programming....................................................................................122
Menu table................................................................................................... 122
How to access the menu mode ...................................................................122
Menu table .........................................................................................................123
Entering text.......................................................................................................140
D Specifications 142
General ..............................................................................................................142
Document Size ..................................................................................................145
Print media.........................................................................................................146
Fax.....................................................................................................................147
Copy ..................................................................................................................148
Scanner .............................................................................................................149
Printer ................................................................................................................150
Interfaces ...........................................................................................................151
Computer requirements ....................................................................................152
Consumable items ............................................................................................. 154
Network (LAN) (Network models only) ..............................................................155
E Index 156
v
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
1 General Setup
Memory Storage Set Daylight Saving Time Ecology features Toner Settings LCD Contrast Mode Timer Dial Prefix
2 Security features
Security
3 Sending a fax
Additional sending options Additional sending operations Polling overview
4 Receiving a fax
Remote Fax Options Additional receiving operations Polling overview
A Routine maintenance
Cleaning the machine Checking the machine Packing and shipping the machine
B Glossary
CIndex
5 Dialling and storing numbers
Telephone line services Additional dialling operations Additional ways to store numbers
6 Printing reports
Fax reports Reports
7 Making copies
Copy settings Duplex Copying (1-sided to 2-sided) (MFC-7460DN / MFC-7470D / MFC-7860DW))
vi
vii

General information 1

WARNING
1

Using the documentation 1

1
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier New
Courier New font identifies the messages shown on the LCD of the machine.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
1
Chapter 1
Note

Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the
Advanced User's Guide, Software User's Guide, Network Glossary
User's Guide
Documentation CD-ROM.
1
Network models only
1
that are on the

Viewing Documentation 1

1
, and Network
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
a Turn on your computer. Insert the
Documentation CD-ROM into your CD-ROM drive.
(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then double-click index.html.
2
Note
• (Windows® users only) Your web browser
Note
may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.
• (Windows
®
users only)1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide
Scanning
ControlCenterNetwork Scanning (Network models only)
General information
Presto! PageManager User’s Guide
(Macintosh)
1
Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 5 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
How to find Network setup instructions (Network models only)
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point or router supports Wi-Fi Protected Setup or AOSS™, you can also follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.
ScanSoft™ PaperPort™12SE with OCR How-to-Guides
(Windows
®
)
The complete ScanSoft™
PaperPort™12SE with OCR How-to­Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™12SE application.
3
Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/ Home Page.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our Website for original genuine
Brother Supplies (http://www.brother.com/original/ Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
), click Brother
), click
), click
)
4
Accessing Brother
General information
Support (Macintosh) 1
You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto! PageManager.
To register your machine from the Brother
Product Register Page (http://www.brother.com/registration/ click On-Line Registration.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
), click
),
1
To visit our website for original Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
5
Chapter 1
1
2
364 5
7
1
2
364 5
7
1
2
364 5
7 8
1
2
364 5
7

Control panel overview 1

MFC-7460DN and MFC-7860DW have the same keys.
MFC-7360, MFC-7360N and MFC-7362N have the same keys.
MFC-7470D
6
General information
364 5
7
8
910
364 5
7
8
910
1
2
364 5
7 8
364 5
7
8
910
1
7
Chapter 1
1 One Touch keys
These 4 keys give you instant access to 8 previously stored numbers.
Shift
Lets you access One Touch numbers 5 to 8 when held down.
2 FAX keys:
Hook or Hook/Hold
Press before dialling if you want to make sure a fax machine will answer, and then press
(Not for MFC-7470D) Also, press this key after you pick up the
handset of an external telephone during the F/T ring (pseudo double-rings).
(MFC-7470D only) Lets you place telephone calls on hold.
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
3 COPY keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies. Duplex
(For MFC-7460DN, MFC-7470D and MFC-7860DW) You can choose Duplex to copy on both sides
of the paper.
4 PRINT keys:
Secure
(For MFC-7460DN, MFC-7470D and MFC-7860DW) You can print data saved in the memory when
you enter your four-digit password. (For details about using the Secure key, see the Software User's Guide.)
When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure. (See Secure Function
Lock 2.0 in Chapter 2 of the Advanced User's Guide.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
Start
5LCD
Displays messages to help you set up and use your machine.
(MFC-7860DW) In FAX mode and SCAN mode a four level indicator shows the current wireless signal strength if you are using a wireless connection.
.
0Max
6 Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
7 Menu keys:
Clear
Deletes entered data or lets you cancel the current setting.
Menu
Lets you access the Menu to program your settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.
a or b Press to scroll through the menus and options.
Address Book
Let you access speed dial numbers directly.
8Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call available in New Zealand)
.
(not
9Start
Lets you start sending faxes or making copies.
10 Stop/Exit
Stops an operation or exits from a menu.
8
General information

Volume settings 1

Ring volume 1

You can choose a range of ring volume levels, from High to Off.
While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the ring volume through the menu:
a Press Menu, 1, 3, 1. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.

Speaker volume 1

You can choose a range of speaker volume levels, from High to Off.
a Press Menu, 1, 3, 3. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
1

Beeper volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 3, 2. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
9
2

Loading paper 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray or manual feed slot.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray 2

You can load up to 250 sheets. Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper with guide. (For recommended paper to use, see Paper capacity of the paper trays on page 19.)
Printing on plain paper, thin paper or recycled paper from the standard paper tray
a Pull the paper tray completely out of the
machine.
2
10
b While pressing the green paper-guide
Note
release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
Loading paper
(For Asia) For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
2
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1). Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
11
Chapter 2
Note
1
1
1
1
1
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.

Loading paper in the manual feed slot 2

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
Printing on plain paper, thin paper or recycled paper from the manual feed slot
a Unfold the support flap (1) to prevent
paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
2
f Unfold the support flap (1) to prevent
paper from sliding off the face-down output tray.
12
Loading paper
b Open the manual feed slot cover.
c Using both hands, slide the manual feed
slot paper guides to the width of the paper that you are going to use.
d Using both hands, put one sheet of
paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go.
2
13
Chapter 2
Note
Note
Printing on thick paper, bond paper, labels and envelopes
When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
Remove each printed sheet or envelope immediately to prevent a paper jam.
a Open the back cover (back output tray).
2
<For envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
14
b Open the manual feed slot cover.
Loading paper
Note
c Using both hands, slide the manual feed
slot paper guides to the width of the paper that you are going to use.
d Using both hands, put one sheet of
paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
2
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the print media is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on.
15
Chapter 2
• To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
• You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
16
Loading paper
2
2
1
1

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using.
2
Usage Document
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
Fax (Send) Letter 3 mm 4 mm
A4 3 mm 3 mm Copy Letter 3 mm 4 mm *a single copy
A4 3 mm 3 mm or a 1 in 1 copy
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm Print Letter 4 mm 6.35 mm
A4 4mm 6.35mm
17
Chapter 2

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.
a Press Menu, 1, 2, 1. b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or Label.
Press OK.
c Press Stop/Exit.

Paper Size 2

(For Oceania) You can use several different sizes of paper
for printing copies: A4, Letter, Executive, A5, A5 L, A6, B5, or B6 and for printing faxes: A4, Letter.
(For Asia) You can use several different sizes of paper
for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and for printing faxes: A4, Letter, Legal or Folio (215.9 mm x 330.2 mm).
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is suitable.
a Press Menu, 1, 2, 2. b (For Oceania)
Press a or b to choose A4, Letter, Executive, A5, A5 L, A6, B5, or B6.
(For Asia) Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5, B6 or Folio.
Press OK.
c Press Stop/Exit.
18
Loading paper

Type and size of paper 2

The name for the paper trays in the printer driver in this Guide are as
The machine loads paper from the installed standard paper tray or manual feed slot.
follows:
Tray and optional unit Name
Standard paper tray Tray 1 Manual feed slot Manual
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray 1)
Manual feed slot (Manual)
(For Oceania) A4, Letter, Executive, A5, A5 (Long Edge), A6, B5, B6
(For Asia)
2
A4, Letter, Legal
, Executive, A5, A5 (Long Edge), A6, B5, B6 and
12
Folio
.
Width: 76.2 to 216 mm Length: 116 to 406.4 mm
Plain paper, Thin paper and Recycled paper
Plain paper, Thin paper, Thick paper, Bond paper, Recycled paper, Envelopes and Labels
up to 250 [80 gsm]
Single sheet [80 gsm]
2
2
1
Folio size is 215.9 mm × 330.2 mm.
2
Legal or Folio size paper are not available in some regions.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
Thickness 80-110 m Roughness Higher than 20 sec.
Stiffness
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%
75-90 gsm
90-150 cm
3
/100
10e9-10e11 ohm
9
10e
-10e12 ohm-cm (Neutral)
CaCO
3
19
Chapter 2
IMPORTANT
1
1
Use paper made for plain paper copying.Use paper that is 75 to 90 gsm.Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.This machine can use recycled paper that meets DIN 19309 specifications.

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine’s fusing process 392 degrees Fahrenheit (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed , they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
20
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