Brother MFC-7420, MFC-7820N User's Guide
USER’S GUIDE
MFC-7420
MFC-7820N
Version D
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-7420 and MFC-7820N
(Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number can be displayed on the LCD screen
(Menu/Set, 4, 1) for MFC-7420 or (Menu/Set, 6, 1) for
MFC-7820N. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the
event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded
as the original owner of the product. Your registration with
Brother:
may serve as confirmation of the purchase date of your
■
product should you lose your receipt; and
may support an insurance claim by you in the event of
■
product loss covered by insurance.
©1996-2005 Brother Industries, Ltd.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH
THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
Safety precautions
We use the following icons throughout this User’s Guide.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage
to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about
how the operation works with other features.
To use the machine safely
Please keep these instructions for later reference and read them before attempting any
maintenance.
Note
(For MFC-7420) If there are faxes in the machine’s memory, you need to print them or save them
before you turn off the power and unplug the machine. (To print the faxes in memory, see Printing
a fax from the memory on page 4-4. To save the faxes in memory, see Forwarding faxes to
another fax machine on page 11-5 or Transferring faxes to your PC on page 11-5.)
WARNING
There are high voltage electrodes inside the machine. Before you
clean the inside of the machine, make sure you have unplugged
the telephone line cord first and then the power cord from the
electrical socket.
Do not handle the plug with wet hands. Doing this might cause an
electrical shock.
ii
WARNING
After you use the machine, some
internal parts are extremely HOT!
To prevent injuries, be careful not to
put your fingers in the areas shown
in the illustration.
The fuser unit is marked with a caution label. Please do not
remove or damage the label.
To prevent injuries, be careful not to
put your hands on the edge of the
machine under the document cover
or scanner cover.
To prevent injuries, be careful not to
put your fingers in the area shown in
the illustrations.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust
to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner
dust with a dry, lint-free cloth and dispose of it according to local regulations.
Do NOT use flammable substances or any type of spray to clean the inside or outside of the
machine. Doing this may cause a fire or electrical shock.
iii
WARNING
■
When you move the machine, grasp the side hand holds that
are under the scanner. DO NOT carry the machine by holding
it at the bottom.
■
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals
that are not insulated unless the telephone line has been disconnected at the wall socket. Never install
telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
■
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must disconnect the power cord from the electrical socket to shut off the power
completely.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
washing machine, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
iv
Quick Reference Guide
Sending Faxes
Automatic Transmission using the ADF
If it is not illuminated in green, press
1
(Fax).
2 Load your document.
Enter the fax number using One-Touch,
3
Speed-Dial, Search or the dial pad.
Press Start.
4
Storing numbers
Storing One-Touch Dial numbers
Press Menu/Set, 2, 3, 1.
1
Press the One-Touch key where you
2
want to store the number.
Note
To access One-Touch numbers 5 to 8, hold
down Shift as you press the One-Touch key.
Storing Speed-Dial numbers
Press Menu/Set, 2, 3, 2.
1
Using the dial pad, enter a three-digit
2
Speed-Dial location number (001 - 200).
Press Menu/Set.
Enter the number (up to 20 digits).
3
Press Menu/Set.
Enter the name up to 15 characters (or
4
leave it blank).
Press Menu/Set.
Press Stop/Exit.
5
Dialling operations
One-Touch Dialling / Speed-Dialling
If it is not illuminated in green, press
1
(Fax).
Load your document.
2
Enter the number (up to 20 digits).
3
Press Menu/Set.
Enter the name up to 15 characters (or
4
leave it blank).
Press Menu/Set.
Press Stop/Exit.
5
Press the One-Touch key of the number
3
you want to call.
Note
To dial One-Touch numbers 5 to 8, hold down
Shift as you press the One-Touch key.
—OR—
Press Search/Speed Dial, press #.
Press the three-digit Speed-Dial
number.
Press Start.
4
v
Using Search
If it is not illuminated in green, press
1
(Fax).
Load your document.
2
Press Search/Speed Dial, and then
3
enter the first letter of the name you’re
looking for.
Press or to search the memory.
4
Press Start.
5
Making copies
Single copy
Press (Copy) to illuminate it in
1
green.
Load your document.
2
Press Start.
3
▲
▲
Sorting copies using the ADF
Press (Copy) to illuminate it in
1
green.
Load your document.
2
Use the dial pad to enter the number of
3
copies you want (up to 99).
Press Options and ▲ or ▼ to select
4
Stack/Sort.
Press Menu/Set.
Press ▲ or ▼ to select Sort.
5
Press Menu/Set.
Press Start.
6
vi
Table of Contents
1
Introduction
Using this Guide..................................................................................................1-1
Choosing a location.............................................................................................1-2
How to access the complete User’s Guide..........................................................1-3
To view Documentation (For Windows
How to find Scanning instructions .............................................................1-3
To view Documentation (For Macintosh
How to find Scanning instructions .............................................................1-4
Control panel overview ........................................................................................1-5
Load document....................................................................................................1-7
Using the automatic document feeder (ADF) ...............................................1-7
Using the scanner glass ................................................................................1-8
About paper .........................................................................................................1-9
Recommended paper ....................................................................................1-9
Choosing acceptable paper ...........................................................................1-9
Paper capacity of the paper trays............................................................1-10
How to load paper .......................................................................................1-11
To load paper or other media in the paper tray .......................................1-11
To load envelopes .......................................................................................1-12
To load paper or other media in the manual feed slot.............................1-12
About fax machines ...........................................................................................1-13
Fax tones and handshake ...........................................................................1-13
ECM (Error Correction Mode)......................................................................1-14
Multi-Line connections (PABX)....................................................................1-14
®
).......................................................1-3
®
).....................................................1-4
2
Getting started
Initial setup ..........................................................................................................2-1
Setting the Date and Time.............................................................................2-1
Setting Tone and Pulse dialling mode (not available in New Zealand) .........2-1
Setting the Station ID.....................................................................................2-2
General Setup .....................................................................................................2-3
Setting the Mode Timer .................................................................................2-3
Setting the Paper Type ..................................................................................2-3
Setting the Paper Size...................................................................................2-4
Setting the Ring Volume................................................................................2-4
Setting the Beeper Volume............................................................................2-5
Setting the Speaker Volume..........................................................................2-5
Turning on Automatic Daylight Savings Time................................................2-5
Toner Save ....................................................................................................2-5
Sleep Time ....................................................................................................2-6
Setting the LCD Contrast...............................................................................2-6
Security..........................................................................................................2-6
TX Lock (MFC-7420 only) .............................................................................2-6
Setting up the password............................................................................2-7
Changing the TX Lock password...............................................................2-7
Turning TX Lock on...................................................................................2-7
Turning TX Lock off...................................................................................2-7
vii
Memory Security (MFC-7820N only) .............................................................2-8
Setting up the password............................................................................2-8
Changing the Memory Security password.................................................2-8
Turning Memory Security on .....................................................................2-9
Turning Memory Security off .....................................................................2-9
Setting Lock...................................................................................................2-9
Setting up the password............................................................................2-9
Changing the Setting Lock password......................................................2-10
Turning Setting Lock on...........................................................................2-10
Turning Setting Lock off...........................................................................2-10
3
Setup Send
How to enter Fax mode .......................................................................................3-1
How to dial...........................................................................................................3-1
Manual dialling...............................................................................................3-1
One-Touch Dialling........................................................................................3-1
Speed-Dialling ...............................................................................................3-1
Search...........................................................................................................3-2
Fax Redial .....................................................................................................3-2
How to Fax...........................................................................................................3-3
Faxing from the ADF .....................................................................................3-3
Faxing from the scanner glass ......................................................................3-3
Automatic transmission .................................................................................3-4
Manual transmission (with an external telephone only).................................3-4
Out of Memory message ...............................................................................3-4
Basic sending operations.....................................................................................3-5
Sending faxes using multiple settings ...........................................................3-5
Contrast.........................................................................................................3-5
Fax Resolution...............................................................................................3-6
Dual Access...................................................................................................3-6
Real Time Transmission................................................................................3-7
Broadcasting..................................................................................................3-7
Checking job status .......................................................................................3-8
Cancelling a fax in progress ..........................................................................3-8
Cancelling a scheduled job............................................................................3-8
Advanced sending operations .............................................................................3-9
Composing the electronic Cover Page..........................................................3-9
Composing your own comments...............................................................3-9
Cover page for the next fax only..............................................................3-10
Send a cover page for all faxes ...............................................................3-10
Using a printed cover page......................................................................3-11
Overseas Mode ...........................................................................................3-11
Delayed Fax ................................................................................................3-12
Delayed Batch Transmission.......................................................................3-12
Setup for Polled Transmit (Standard) ..........................................................3-13
Setup for Polled Transmit with Secure Code...............................................3-13
viii
4
Setup Receive
Basic receiving operations...................................................................................4-1
Choosing the Receive Mode ........................................................................4-1
To select or change your Receive Mode...................................................4-2
Setting the Ring Delay ..................................................................................4-2
Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3
Fax Detect .....................................................................................................4-3
Printing a reduced incoming fax (Auto Reduction)........................................4-4
Advanced receiving operations............................................................................4-4
Printing a fax from the memory ....................................................................4-4
Setting the Print Density................................................................................4-4
Reception into memory..................................................................................4-5
If Memory Receive is On at this time.........................................................4-5
If Memory Receive is Off at this time.........................................................4-5
Polling............................................................................................................4-5
Setup for Polling Receive (Standard) ........................................................4-5
Secure Polling...........................................................................................4-6
Setup for Polling Receive (Secure) ...........................................................4-6
Setup for Polling Receive (Timer)..............................................................4-6
Sequential Polling......................................................................................4-7
5
6
Quick-Dial numbers and dialling options
Storing numbers for easy dialling ........................................................................5-1
Storing One-Touch numbers .........................................................................5-1
Storing Speed-Dial numbers .........................................................................5-2
Changing One-Touch / Speed-Dial numbers ................................................5-2
Setting up Groups for Broadcasting ..............................................................5-3
Dialling options ....................................................................................................5-4
Access codes and credit card numbers.........................................................5-4
Pause ............................................................................................................5-4
Tone or Pulse (not available in New Zealand)...............................................5-4
Remote Fax Options
Setting up Remote Fax Options...........................................................................6-1
Setting up Fax Forwarding ............................................................................6-1
Setting Fax Storage.......................................................................................6-1
Setting PC Fax Receive ................................................................................6-2
Turning off Remote Fax Options ...................................................................6-3
Changing Remote Fax Options .....................................................................6-3
Setting your Remote Access Code................................................................6-4
Remote Retrieval.................................................................................................6-4
Using your Remote Access Code..................................................................6-4
Remote commands .......................................................................................6-5
Retrieving fax messages ...............................................................................6-6
Changing your Fax Forwarding number........................................................6-6
ix
7
Printing reports
Fax settings and activity ......................................................................................7-1
Customizing the Transmission Verification Report ........................................7-1
Setting the Journal Period .............................................................................7-2
Printing reports ..............................................................................................7-2
How to print a report..................................................................................7-2
8
9
10
Making copies
Using the machine as a copier ............................................................................8-1
Enter Copy mode...........................................................................................8-1
Making a single copy .....................................................................................8-1
Making multiple copies ..................................................................................8-2
Stop copying..................................................................................................8-2
Using the temporary Copy keys...........................................................................8-2
Enlarging or reducing the image copied ........................................................8-3
Changing the temporary copy settings ..........................................................8-4
Quality .......................................................................................................8-5
Sorting copies using the ADF....................................................................8-5
Making N in 1 copies (Page Layout)..........................................................8-6
Making a poster (Page Layout) .................................................................8-7
Changing the default copy settings......................................................................8-8
Quality ...........................................................................................................8-8
Adjusting contrast ..........................................................................................8-8
Out of Memory message .....................................................................................8-8
Legal limitations ...................................................................................................8-9
Software and Network Features 9-1
Important information
IEC 60825-1 Specification ...........................................................................10-1
Laser Diode .............................................................................................10-1
Disconnect device .......................................................................................10-1
LAN connection (MFC-7820N only).............................................................10-1
Radio interference .......................................................................................10-1
Important Information for Australia ....................................................................10-2
IMPORTANT-For Your Safety .....................................................................10-2
Important safety instructions........................................................................10-2
Important Information for New Zealand .............................................................10-3
Important Safety Instructions.......................................................................10-3
IMPORTANT-For Your Safety .....................................................................10-5
IMPORTANT NOTICE.................................................................................10-5
Important Information for Some Countries.........................................................10-5
Important Safety Instructions.......................................................................10-5
Trademarks .................................................................................................10-7
x
11
Troubleshooting and routine maintenance
Troubleshooting.................................................................................................11-1
Error messages ...........................................................................................11-1
Checking if the machine has faxes in its memory ...................................11-5
Forwarding faxes to another fax machine ...............................................11-5
Transferring faxes to your PC..................................................................11-5
Document jams............................................................................................11-6
Document is jammed in the top of the ADF unit......................................11-6
Document is jammed inside the ADF unit ...............................................11-6
Paper jams ..................................................................................................11-7
Paper is jammed inside the machine.......................................................11-7
Paper is jammed at the back of the machine ..........................................11-8
Paper is jammed inside the drum unit and toner cartridge assembly....11-10
If you are having difficulty with your machine............................................11-11
Improving the print quality .........................................................................11-16
Cleaning the drum unit ..............................................................................11-17
Compatibility..............................................................................................11-20
Packing and shipping the machine..................................................................11-20
Routine maintenance.......................................................................................11-21
Cleaning the outside of the machine.........................................................11-21
Clean the outside of the machine as follows: ........................................11-21
Cleaning the scanner glass .......................................................................11-22
Cleaning the laser scanner window...........................................................11-23
Cleaning the corona wire...........................................................................11-24
Replacing the toner cartridge TN-2025 .....................................................11-25
How to replace the toner cartridge ............................................................11-25
Replacing the drum unit (DR-2025)...........................................................11-28
Machine Information........................................................................................11-30
Checking the Serial Numbers....................................................................11-30
Checking the Page Counters.....................................................................11-30
Checking the Drum Life.............................................................................11-30
A
Appendix A
Telephone Service for Australia.......................................................................... A-1
Telstra
Caller ID (Caller IDentification)..................................................................... A-2
How Does the Caller ID Work?..................................................................... A-2
The Caller ID is Stored in Your Machine Memory........................................ A-3
Viewing Caller ID List ................................................................................... A-3
Telephone Service for New Zealand .................................................................. A-4
FaxAbility...................................................................................................... A-4
®
FaxStream® Duet® (Distinctive Ringing)......................................... A-1
What is the Advantage of using Telstra
How does Telstra
Set the Distinctive Ringing to ON............................................................. A-2
Advantages of Caller ID............................................................................ A-2
The Caller ID Appears on the Display When Your Telephone Rings....... A-3
Printing Caller ID List................................................................................ A-3
How Will the Fax Machine Treat All Other Numbers?.............................. A-4
What is the Advantage of Using the FaxAbility Function?........................ A-4
How Does FaxAbility Work?..................................................................... A-4
®
FaxStream® Duet® Work? ......................................... A-2
®
FaxStream® Duet® Function?..... A-1
xi
How to Turn FaxAbility OFF or ON...........................................................A-5
Caller ID (Caller IDentification)..................................................................... A-5
Advantages of Caller ID............................................................................ A-5
How Does the Caller ID Work?.....................................................................A-6
The Caller ID Appears on the Display When Your Telephone Rings ....... A-6
Viewing Caller ID List ................................................................................... A-6
Printing Caller ID List................................................................................ A-6
Telephone Service for Some Countries.............................................................. A-7
Distinctive Ringing (For Singapore and Hong Kong) .................................... A-7
Setting the Distinctive Ringing..................................................................A-7
Caller ID (For Singapore and Hong Kong) ................................................... A-7
Viewing Caller ID List ................................................................................... A-8
Printing Caller ID List................................................................................ A-8
Advanced receiving operations........................................................................... A-8
Operation from extension telephones........................................................... A-8
For Fax/Tel mode only.................................................................................. A-8
Using a cordless external handset ............................................................... A-9
Changing the remote codes ......................................................................... A-9
Connecting an external device to your machine............................................... A-10
Connecting an external telephone.............................................................. A-10
Connecting an external telephone answering device (TAD) ...................... A-10
Sequence ............................................................................................... A-10
Connections............................................................................................A-11
Recording outgoing message (OGM) on an external TAD..................... A-11
Custom features on your phone line........................................................... A-11
B
G
S
Appendix B
On-screen programming ..................................................................................... B-1
Menu table.................................................................................................... B-1
Memory storage............................................................................................ B-1
Navigation keys ..................................................................................................B-2
Entering Text ..............................................................................................B-10
Inserting spaces .....................................................................................B-10
Making corrections ................................................................................. B-10
Repeating letters .................................................................................... B-10
Special characters and symbols ............................................................ B-10
Glossary G-1
Specifications
Product description ............................................................................................. S-1
General...............................................................................................................S-1
Print media.......................................................................................................... S-2
Copy ...................................................................................................................S-3
Fax...................................................................................................................... S-4
Scanner .............................................................................................................. S-5
Printer.................................................................................................................S-5
Interfaces............................................................................................................S-6
Computer requirements...................................................................................... S-7
Consumable items.............................................................................................. S-8
xii
Network (LAN) (MFC-7820N only)...................................................................... S-9
Optional External Wireless Print/Scan Server (NC-2200w)................................ S-9
Optional External Print Server (NC-2100p) ...................................................... S-10
I
R
Index I-1
Remote Retrieval Access card R-1
xiii
1
Introduction
Using this Guide
Throughout this Guide you will see special symbols alerting you to important warnings, notes and
actions. Special fonts identify keys you should press, messages that appear on the LCD, and
important points or related topics.
Bold Bold typeface identifies specific keys on the machine’s control panel.
Italics Italicized typeface emphasizes an important point or refers you to a related topic.
Courier Courier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage
to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
1 - 1
Choosing a location
Introduction
Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.
Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10°C and 32.5°C.
CAUTION
■ Avoid placing your machine in a high-traffic area.
■ Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.
■ Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
■ Do not connect your machine to an electrical socket controlled by wall switches or automatic
timers.
■ Disruption of power can wipe out information in the machine’s memory.
■ Do not connect your machine to an electrical socket on the same circuit as large appliances
or other equipment that might disrupt the power supply.
■ Avoid interference sources, such as speakers or the base units of cordless phones.
1
1 - 2
Chapter 1
How to access the complete User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Fax,
Printer, Scanner, PC Fax and Network. When
you are ready to learn detailed information
about these operations, read the complete
User’s Guide located in the ‘Documentation’
section of the CD-ROM.
Note
Network is available for MFC-7420 with an
optional Print or Print/Scan server.
(See Optional External Wireless Print/Scan
Server (NC-2200w) on page S-9 and
Optional External Print Server (NC-2100p) on
page S-10.)
To view Documentation (For Windows®)
From the Start menu, select Brother, MFL
Pro Suite MFC-XXXX (where XXXX is your
model name) from the Programs Group and
then select User’s Guide.
—OR—
Turn on your PC. Insert the Brother
1
CD-ROM labelled Windows
CD-ROM drive.
If the model name screen appears, click
2
your model name.
If the language screen appears, click
3
your language.
The CD-ROM main menu will appear.
®
into your
Note
If this window does not appear, use
Windows
program from the root directory of the Brother
CD-ROM.
4
5
®
Explorer to run the setup.exe
Click Documentation.
Click the documentation you want to
read.
• Quick Setup Guide: Setup and
Software Installation Instructions
• User’s Guide (2 or 3 manuals):
User’s Guide for stand-alone
operations, Software User’s Guide
and Network* User’s Guide
(*MFC-7820N only)
®
• PaperPort
Management Software
User’s Guide: Document
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:
■ How to scan using Windows
®
(For Windows
Professional/XP/Windows NT
Workstation Version 4.0)
■ Using ControlCenter2.0 in Chapter 3
(For Windows
Professional/XP/Windows NT
Workstation Version 4.0)
PaperPort
■ Instructions for scanning directly from
ScanSoft
®
98/98SE/Me/2000
®
98/98SE/Me/2000
User's Guide
®
PaperPort
®
in Chapter 2
®
®
®
1 - 3
Introduction
To view Documentation (For Macintosh®)
Turn on your Macintosh®. Insert the
1
Brother CD-ROM labelled Macintosh
into your CD-ROM drive. The following
window will appear.
(Mac OS® X)
Double-click the Documentation icon.
2
The select Language screen appears,
3
double-click your language.
Click the documentation you want to
4
read.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
®
Software User's Guide:
■ Scanning from a Macintosh
®
(For Mac OS
or greater)
■ Using ControlCenter2.0 (For Mac OS
10.2.4 or greater) in Chapter 7
■ Network Scanning in Chapter 7
(For Mac OS
(MFC-7820N only)
®
Presto!
■ Instructions for scanning directly from
PageManager® User's Guide
Presto!
9.1 - 9.2/Mac OS® X 10.2.4
®
X 10.2.4 or greater)
®
PageManager
®
in Chapter 7
®
®
X
1
• Quick Setup Guide: Setup and
Software Installation Instructions
• User's Guide (2 or 3 manuals):
User’s Guide for stand-alone
operations, Software User’s Guide
and Network* User’s Guide
(*MFC-7820N only)
1 - 4
Chapter 1
▲
Control panel overview
MFC-7420 and MFC-7820N have similar control keys.
One-Touch Keys
1
These 4 keys give you instant access to 8
previously stored numbers.
Shift
2
To access One-Touch numbers 5 to 8, hold
down Shift as you press the One-Touch key.
Fax and telephone keys:
3
Redial/Pause
Redials the last number you called. It also
inserts a pause in quick dial numbers.
Hook
This key is used to have a telephone
conversation after picking up the external
handset in F/T pseudo-ringing.
Resolution
Sets the resolution when you send a fax.
Mode keys:
4
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Navigation keys:
5
Menu/Set
The same key is used for Menu and Set
operations.
Lets you access the Menu to program and
store your settings in the machine.
In standby mode you can press these keys to
adjust the ring volume.
▼
Search/Speed Dial
Lets you look up numbers that are stored in
the dialling memory. It also lets you dial
stored numbers by pressing # and a
three-digit number.
Press to scroll forward or backward to a
menu selection.
▲
▼
or
Press to scroll through the menus and
options.
1 - 5
Introduction
1
Dial Pad
6
Use these keys to dial telephone or fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone (not available in New
Zealand).
Start
7
Lets you start sending faxes or make copies.
Stop/Exit
8
Stops an operation or exits from the menu.
Reports
9
Print the Transmission Verification Report,
Help List, Quick-Dial List, Fax Journal, User
Settings, Order Form and Network
Configuration*. (*MFC-7820N only).
Liquid Crystal Display (LCD)
@
Displays messages on the screen to help you
set up and use your machine.
Copy keys (Temporary settings):
A
Enlarge/Reduce
Lets you reduce or enlarge copies depending
upon the ratio you select.
Options
You can quickly and easily select temporary
settings for copying.
Printer key:
B
Job Cancel
You can cancel a print job and clear the
printer memory.
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Chapter 1
Load document
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the automatic document feeder (ADF)
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
CAUTION
DO NOT use paper that is curled,
■
wrinkled, folded, ripped, stapled,
paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or
■
fabric.
Adjust the paper guides to fit the width of
2
your documents.
Unfold the ADF document output
3
support flap.
■ Make sure documents written with ink are
completely dry.
■ Documents to be faxed must be from
147.3 to 215.9 mm wide and 147.3 to
356 mm long.
Fan the pages well. Make sure you put
1
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.
CAUTION
DO NOT pull on the document while it
■
is feeding.
■ Thick documents left on the scanner
glass may cause the ADF to jam.
1 - 7
Using the scanner glass
Close the document cover.
3
Introduction
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
Note
To use the scanner glass, the ADF must be
empty.
Lift the document cover.
1
Using the document guidelines on the
2
left, centre the document face down on
the scanner glass.
Place documents Face Down on
the scanner glass.
CAUTION
If the document is a book or is thick, do not
slam the cover or press on it.
1
1 - 8
Chapter 1
About paper
Recommended paper
To get the best print quality, we suggest using
paper that meets the conditions mentioned
below.
■ Paper that is made for plain-paper copying
■ Paper that is 75 to 90 gsm (20 to 24 lb)
■ Neutral paper, not acidic or alkaline paper
■ Long-grain paper
■ Paper with moisture content of
approximately 5%
■ Recycled paper that meets DIN 19309
specifications
We recommend using “3M Transparency
Film” when you print on transparencies.
Choosing acceptable paper
We recommend that you test paper
(especially special sizes and types of paper)
on the machine before purchasing large
quantities.
For optimum printing, use a recommended
type of paper, especially for plain paper and
transparencies. For more information on
paper specifications, call your nearest
authorized sales representative or the place
where you purchased your machine.
■ Use labels or transparencies that are
designed for use in laser printers.
■ If you are using special paper and the
machine has problems feeding from the
paper tray, try again using the manual
feed slot.
■ You can use recycled paper in this
machine.
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Introduction
4
CAUTION
Do not use the following types of paper or envelopes; they may cause a paper jam and
damage your machine.
Do not use:
• Inkjet paper;
• Coated paper, such as vinyl coated paper;
• Pre-printed or highly textured paper, or paper with an embossed letterhead;
• Label sheets that have had any labels removed;
• Paper that has been previously printed on;
• Paper that cannot be arranged uniformly when stacked;
• Paper that is made with a short grain;
• Damaged, curled, wrinkled, or irregularly shaped paper.
mm or
longer
4 mm or
longer
1
DO NOT USE ENVELOPES:
■ To prevent possible damage to the feeding mechanism, do not use the types of
envelopes shown below.
■ that are of a baggy construction
■ Envelopes that are self-adhesive
■ that are embossed (have raised writing on them)
■ that have clasps on them
■ that are not sharply creased
■ that are preprinted on the inside
■ Glue ■ Rounded flap ■ Double flap ■ Triangular flap
Paper capacity of the paper trays
Paper size Paper types No. of sheets
Paper Tray A4, Letter, Legal, Executive,
A5, A6, B5 and B6
Manual feed slot Width: 69.9 - 215.9 mm
Length: 116 - 406.4 mm
Plain paper, Recycled paper up to 250
Transparency up to 10
Plain paper, Recycled paper,
Bond paper, Envelope,
Labels and Transparency
(80 gsm)
1
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Chapter 1
How to load paper
To load paper or other media in the paper tray
Pull the paper tray completely out of the
1
machine.
While pressing the paper guide release
2
lever, slide the adjusters to fit the paper
size.
Check that the guides are firmly in the
slots.
Fan the stack of paper well to avoid
3
paper jams and mis-feeds.
Put paper in the paper tray.
4
Maximum paper mark
Put the paper tray firmly back in the
5
machine and unfold the output paper
tray support flap before you use the
machine.
Note
For Legal size paper, press in the inside
latches and pull out the back of the paper
tray.
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Output Paper
Tray Support
Flap
Note
When you put paper in the paper tray, please
remember the following:
■ Check that the paper is flat in the tray and
below the maximum paper mark, and that
the paper guides are touching the sides of
the paper stack.
■ The side to be printed on must be face
down.
Introduction
To load envelopes
■ Use envelopes that weigh from 75-95 gsm.
■ Some envelopes require margin settings
in the application. Make sure you do a test
print first.
Note
How to load envelopes
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
If the envelopes are ‘double-feeding,’ put one
envelope in the paper tray at a time.
To load paper or other media in the manual feed slot
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
1 Slide the paper guides to fit the paper
size.
Using both hands put one sheet of paper
2
in the manual feed slot until you feel the
front edge of the paper touch the paper
feed roller. Let go of the paper when you
feel the machine feed the paper in a
short distance.
1
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Chapter 1
Note
When you put paper in the manual feed slot,
please remember the following:
■ The side to be printed on must be face up.
■ Put the leading edge (top of the paper) in
first and push it gently into the slot.
■ Make sure that the paper is straight and in
the proper position on the manual feed
slot. If it is not, the paper may not be fed
properly, resulting in a skewed printout or
a paper jam.
■ Do not put more than one sheet or
envelope in the manual feed slot at a time
or you may cause the machine to jam.
■ You can remove smaller sizes of printed
paper from the output paper tray more
easily if you lift the scanner cover using
both hands as shown in the illustration.
About fax machines
Fax tones and handshake
When someone is sending a fax, the fax
machine sends fax calling tones (CNG
tones). These are quiet, intermittent beeps
every 4-seconds. You’ll hear them after you
dial and press Start and they will continue for
about 60 seconds after dialling. During that
time, the sending machine must begin the
“handshake” or connection with the receiving
machine.
Each time you use automatic procedures to
send a fax, you are sending CNG tones over
the phone line. You will soon learn to listen for
these quiet beeps each time you answer a
phone on your fax line, so you will know if you
are receiving a fax message.
The receiving fax responds with fax receiving
tones, which are loud, chirping sounds. A
receiving fax chirps for about 40 seconds
over the phone line, and the LCD shows
Receiving.
You can still use the machine when the
scanner cover is raised. You can return
the scanner cover to its home position by
pushing it down with both hands.
If your machine is set to the Fax Only mode,
it will answer every call automatically with fax
receiving tones. If the other person hangs up,
your machine will continue to send the
“chirps” for about 40 seconds, and the LCD
continues to show
receiving, press Stop/Exit.
The fax ‘handshake’ is the time in which the
sending machine’s CNG tones and the
receiving machine’s “chirps” overlap. This
must be for at least 2 to 4 seconds, so both
machines can understand how each is
sending and receiving the fax. The
handshake cannot begin until the call is
answered, and the CNG tones only last for
about 60 seconds after the number is dialled.
So it is important for the receiving machine to
answer the call in as few rings as possible.
Receiving. To cancel
1 - 13
ECM (Error Correction Mode)
Introduction
The Error Correction Mode (ECM) is a way for
the machine to check a fax transmission
while it is in progress. If the machine detects
errors during fax transmission, it resends the
pages of the fax that had an error. ECM
transmissions are only possible between fax
machines that both have this feature. If they
do, you may send and receive fax messages
that are continuously being checked by the
machine.
If this feature stops working, delete your
faxes from the memory.
Multi-Line connections (PABX)
Most offices use a central telephone system.
While it is often relatively simple to connect
the fax machine to a key system or a PABX
(Private Automatic Branch Exchange), we
suggest that you contact the company that
installed your telephone system and ask
them to connect the fax machine for you. We
recommend all our fax machines be
connected to a discrete line. Although some
fax machines will work with a particular
PABX, we cannot guarantee that the unit will
operate properly.
1
If the fax machine is to be connected to a
multi-line system, ask your installer to
connect the unit to the last line on the system.
This prevents the unit from being activated
each time a telephone call is received.
1 - 14
2
Getting started
Initial setup
Setting the Date and Time
When the machine is not in use it will display
the date and time. If you set up the Station ID,
the date and time displayed by your machine
will be printed on every fax you send. If there
is a power failure, you may have to reset the
date and time. No other settings will be
affected.
Enter the time in 24-Hour format.
5
Press Menu/Set.
(For example, enter 15:25 for 3:25 P.M.)
Press Stop/Exit.
6
The LCD now shows the date and time
whenever the machine is idle in Fax
mode.
When the machine is in Sleep mode, the
LCD shows
page 2-6.)
Sleep. (See Sleep Time on
Note
Your machine can store the date and time up
to 2 hours (for MFC-7420) or 4 days (for
MFC-7820N) if there is a power failure.
Press Menu/Set, 0, 2.
1
Initial Setup
2.Date/Time
Enter the last two digits of the year.
2
Press Menu/Set.
Enter two digits for the month.
3
Press Menu/Set.
(For example, enter 09 for September,
or 10 for October.)
Enter two digits for the day.
4
Press Menu/Set.
(For example, enter 06 for 6th.)
Setting Tone and Pulse dialling mode (not available in New Zealand)
Press Menu/Set, 0, 4.
1
Initial Setup
4.Tone/Pulse
Press ▲ or ▼ to select Pulse (or Tone).
2
Press Menu/Set.
Press Stop/Exit.
3
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