Brother HL-1240 User Manual

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Brother Laser Printer

HL-1030/1240/1250

User’s Guide

Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.

Page 2

Definitions of Warnings, Cautions, and Notes To Use the Printer Safely Shipment of the Printer For technical and operational assistance

(For USA & CANADA Only)

CHAPTER1 ABOUT THIS PRINTER

TABLE OF CONTENTS

What is included in the carton.................................1-1

Components...............................................................................1-1

About your printer...................................................1-2

Features of your printer...........................................1-3

What printer options are available...........................1-7

Place the printer.......................................................1-8

Power Supply.............................................................................1-8

Environment...............................................................................1-8

System Requirements for the Brother Printing Solution for

Windows....................................................................................1-9

What kind of paper can I use.................................1-10

How to load paper into the Paper Cassette............1-15

How to load a sheet of paper manually.................1-18

How to print on both sides of the paper (Manual

Duplexing).............................................................1-24

What do the LED indications mean.......................1-27

Ready (Paper) LED indications...............................................1-28

Data (Toner) LED indications.................................................1-29

Drum LED indications.............................................................1-31

Alarm LED indications............................................................1-31

Control Panel Button Operations............................................1-32

Other Control Features............................................................1-33

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CHAPTER 2 OPTIONS

Optional Accessories and Supplies..........................2-1

The Lower Tray unit (For HL-1250 Only)..............2-2

How to use the SERIAL INTERFACE (RS-100M)

Connection (For HL-1250 Only)............................2-3

How to select the RS-422A (Apple) or RS-232C (IBM) Serial

Interface (For HL-1250 Only)...................................................2-4

How to set the Serial Interface Parameters................................2-5

How to connect the Serial Interface Cable................................2-8

What is the Brother print server (NC-2010p)........2-10

Features....................................................................................2-10

How to add extra Memory (For HL-1250 Only)...2-11

How to install additional SIMM memory...............................2-12

CHAPTER 3 MAINTENANCE

How to replace the Toner Cartridge.........................3-3

How to replace the Drum Unit................................3-9

How to clean the printer........................................3-14

Cleaning the printer exterior....................................................3-14

Cleaning the printer interior and Drum Unit...........................3-16

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TABLE OF CONTENTS

CHAPTER 4 TROUBLESHOOTING

Identifying your problem........................................4-1

Control Panel Indications........................................4-2

Operator calls and how to clear them........................................4-2

Service call indications..............................................................4-4

Error messages in the Status Monitor......................4-6

Error message printouts...........................................4-8

Paper Handling......................................................4-10

PAPER JAMS and how to clear them...................4-11

Others……………………………………………4-16

For printing with the Serial Interface (For HL-1250 Only)...4-16

For DOS users (For HL-1240/1250 Only).............................4-16

For Apple Macintosh Computers user using RS-100M

(For HL-1250 Only)................................................................4-17

For iMac and Power Macintosh G3 with USB

(For HL-1240/1250 Only).......................................................4-17

Improving the print quality...................................4-18

How to print correctly...........................................4-24

For DOS users (For HL-1240/1250 Only)..............................4-25

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APPENDIX

Printer Technical Specifications.............................A-1

Printing.....................................................................................A-1

Functions..................................................................................A-3

Electrical and Mechanical........................................................A-4

Parallel Interface Specifications.............................A-5

USB (Universal Serial Bus) Interface

(HL-1240/1250 Only)...........................................A-7

Resident Font (HL-1240/1250 Only).....................A-8

HL-1240:...................................................................................A-8

Bitmapped Fonts.......................................................................A-8

HL-1250 :..................................................................................A-8

Bitmapped Fonts.......................................................................A-8

Scalable Fonts...........................................................................A-9

Symbol Sets / Character Sets (HL-1240/1250 Only)

.................................................................A-10

OCR Symbol Sets (HL-1250 Only).......................................A-10

HP LaserJet IIP Mode (HL-1240)..........................................A-10

HP LaserJet 6P Mode (HL-1250)...........................................A-10

EPSON Mode (HL-1250 Only)..............................................A-11

IBM Mode (HL-1250 Only)...................................................A-11

REGULATIONS..................................................A-17

Page 6

Definitions of Warnings, Cautions, and Notes

The following conventions are used in this User’s Guide:

Warning

Indicates warnings that must be observed to prevent possible personal injury.

Caution

Indicates cautions that must be observed to use the pr i nter properly or prevent damage to the printer.

Note

✒

Indicates notes and useful tips to remember when using the printer.

TABLE OF CONTENTS

To Use the Printer Safely

Warning

After you have just used the printer, some internal parts of the

•

• •

printer are extremely hot. When you open the front cover or rear cover of the printer, never touch the shaded parts shown in the following illustration.

High Temperature

•

Front view Rear view

Τhere are high voltage electrodes inside the printer. Before

cleaning the printer, make sure you have turned off the power swit ch and unplugged the power cord from the power outlet.

High Temperature

Turning off the Power Switch and Unplug the Printer

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Shipment of the Printer

If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.

Caution

When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag.

Failure to remove the unit and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY.

1 Remove the drum unit assembly.

3 Remove the AC cord from the

printer. Re-pack the printer.

2 Place it in the plastic bag and seal

the bag completely.

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(For USA & CANADA Only)

For technical and operational assistance, please call:

In USA 1-800-276-7746 (within US) In CANADA 1-800-853-6660

514-685-6464 (within Montreal)

If you have comments or suggestions, please write us at:

In USA Printer Customer Support

Brother International Corporation 15 Musick Irvine, CA 92618

In CANADA Brother International Corporation (Canada), Ltd.

- Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

TABLE OF CONTENTS

BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit.

Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of FaxBack subjects.

DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS For technical questions and downloading drivers:

http://www.brother.com

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CHAPTER1 ABOUT THIS PRINTER

What is included in the carton

Components

When you unpack the printer, check to see th at you have all of the following parts:

CHAPTER 1 ABOUT THIS PRINTER

Drum unit assembly (with toner cartridge included)

AC power cord

Components may differ from one country to another.

Printer

CD-ROM

Fig. 1-1 Components in the Printer Carton

Floppy

disk

Documents

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Page 10

About your printer

Tray extension flap

Manual feed slot

Control panel

Face down output tray

Rear cover

Paper cassette

Fig. 1-2 Front View

Powerswitch

AC power inlet

Front cover

Manual feed paper guides

Modular jack for lower tray unit

Rear cover

Powerswitch

AC power inlet

Parallel Interface connector

USB (Universal Serial Bus Interface) connector (HL-12401250 Only)

Fig. 1-3 HL-1030/1240 Rear View Fig. 1-4 HL-1250 Rear View

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Parallelinterfaceconnector

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Features of your printer

❏ High Resolution and Fast Printing Speed

HL-1030 :

True 600 x 600 dots per inch (dpi) (GDI mode), with microfine toner and up to 10 pages per minute (ppm) print speed (A4 or Letter paper).

HL-1240 :

True 600 x 600 dots per inch (dpi) (GDI mode), True 300 x 300 dots per inch (dpi) (PCL mode) with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper).

HL-1250 :

True 600 x 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with microfine toner and up to 12 pages per minute (ppm) prin t speed (A4 or Letter paper).

CHAPTER 1 ABOUT THIS PRINTER

❏ Front Operation

Basic operation of the printer can be done from the front panel.

❏ Versatile Paper Handling

This printer loads paper automatically from the paper cassette. The paper cassette can hold A4, letter, B5, Executive, A5 and A6 sizes of paper. The manual feed slot allows manual paper loading sheet by sheet so you can use a variety of types and sizes of paper. For ad di tional information, see “What kind

of paper can I use” in Chapter 1.

❏ Enhanced Printing Performance and User-Friendly Operation

for Windows

The dedicated printer drivers for Microsoft® Windows® 95/98, Windows 3.1 and Windows NT 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our uniq ue compression mode to enhance the printing speed in Windows applications and allows you to cho ose vari ous printer settings including toner save mode, custom paper size, sleep mode, gray scale adjustment, resolution and many layout functions. You can easily set these print options through the Printer Setup Menu.

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❏ Quick Print Setup

You can easily make changes to settings which you need to change frequently in a small selection window on your screen.

❏ Remote Printer Console Program for DOS

(For HL-1240/1250 Only)

The Remote Printer Console (RPC) utility program is avail able on the CD-ROM supplied with your printer. When you operate your computer in a DOS (Disk Operating System) environment, this program all ows you to easily change the default settings of the printer such as fonts, page setup, and emulations.

This program also provides a status monitor program, which is a Terminate-andStay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen.

❏ Popular Printer Emulation Support (For HL-1240/1250 Only)

These printers support the following popular printer emulation modes. The HL-1240 supports HP LaserJet IIP (PCL4). The HL-1250 supports HP LaserJet 6P (PCL6), Epson FX-850 and IBM

Proprinter XL. When you use DOS application software or Windows version

3.0 or earlier, you can use any of these emulations to opera te the printe r. The printer also supports auto-emulation switching between HP and Epson or HP and IBM. If you want to select the printer emulation, you can do it using the Remote Printer Console Program.

❏ Printer Status Monitor with Bi-directional Parallel Interface

The printer driver can monitor the status of your printer using bi-directional parallel communications. IEEE-1284 bi-directional parallel printer cable is recommended.

The printer status monitor program can show the current status of your printer. When printing, the animated dialog box appears on your computer screen to show the current printing process. If an error occurs, a dialog box will appear to let you know what to correct. For example: when your printer is out of paper, the dialog box will display “No Paper” and instructions for the proper corrective action.

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CHAPTER 1 ABOUT THIS PRINTER

❏USB Interface (For Windows 98, iMac and Power Macintosh

G3 with USB users Only) (For HL-1240/1250 Only)

This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer.

❏High Resolution Control & Advanced Photoscale Technology

(For HL-1250 Only)

High resolution control (HRC) technology provide s clea r and crisp printouts. Use this function to get smooth text print quality.

Advanced Photoscale Technology (APT) enables the printer to print graphics in 256 grayscales, producing nearly photog raphi c quality. Use this function when you want to print photographic images.

❏Enhanced Memory Management

The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, wh ic h can automatically compress graphic and font data efficiently into the printer’s memory. You can avoid memory errors and print most full page 600 dpi g ra p hic and text data, including larger fonts, with the printer’s standard memory.

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❏Environment-Friendly

Economy Printing Mode

This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes—25% toner saving and 50% toner saving—through the Windows prin te r driver supplied with your printer.

Sleep Mode (Power Save Mode)

When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. The HL-1030/1240 consumes less than 5 Watts, the HL-1250 consumes less than 6 Watts when in sleep mode.

Low Running Cost

Since the toner cartridge is separate from the drum unit, you need to replace only the toner cartridge after approximately 3,000 pages, which is both cost effective and ecologically friendly. (

up to 6,000 pages can also be used in this printer.

The actual number of pages printed with a toner cartri dge may vary depending on your average type of print job, the figu res quoted are based on 5% coverage per page.

You can print up to 20,000 pages with the drum unit, however there are many factors that determine the actual drum life.

An optional high capacity toner unit that will print

)

❏Bar Code Print (HL-1250 Only)

This printer can print the followin g 11 types of bar codes:

• Code 39 • UPC-E

• Interleaved 2 of 5 • Codabar

• EAN-8 • US-PostNet

• EAN-13 • ISBN

• UPC-A • Code 128

• EAN-128

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What printer options are available

❏ External Print Server (Brother NC-2010p)

An optional Network print server Brot he r NC-201 0p is avai lable, which allows your printer to be connected to your N e twork via the parallel interface. See

“What is the Brother print server (NC-2010p)” in Chapter 2



 Lower Tray Unit (LT-400) (HL-1250 Only)



A lower tray unit expands the paper source capacity. You can load extra paper and switch between the upper and lower paper sources automatically. See “The

Lower Tray Unit” in Chapter 2.

CHAPTER 1 ABOUT THIS PRINTER

❏ Serial Interface (RS-100M) (HL-1250 Only)

To connect the printer to a computer or a Unix work stati on wi th a serial interface or to an Apple Macintosh computer, you need to inst all the optional interface board (RS-100M). See “How to use the SERIAL INTERFACE (RS-100M)

connection” in Chapter 2.

❏ SIMM (Memory) (HL-1250 Only)

The printer has 4.0 Mbytes of standard memory and one slo t for optional additional memory. The memory can be ex pand ed up to 36 Mbytes by installing a commercially available single in-line memory modules (SIMM). It is recommended to add memory if you want to print graphics at higher resolutions.

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Place the printer

Please take note of the following before using the printer.

Power Supply

• Use the printer within the specified power range.

AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)

Check the rating plate on the back of the printer for your model’s

specification.

• The power cord, including extensions, should not exceed 5 meters (16.5 feet).

• Do not share the same power circuit with other high-power appliances,

particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the printer with these appliances, it is recommended that you use an isolation transformer or a high-fre quency noise filter.

• Use a voltage regulator if the power source is not stable.

Environment

• The printer should be installed near a power outlet, which is easily accessible.

• Use the printer only within the followin g ranges of temperature and humidity.

• The printer should be used in a well ventilation room.

• Place the printer on a flat, horizontal surface.

• Keep the printer clean. Do not place the printer in a dusty place.

• Do not place the printer where the ventilation hole of the printer is obstructed.

• Do not place the printer where it is exposed to direct su nlight. Use a blind or a

• Do not place the printer near devices that contain magn et s o r generate magnetic

• Do not subject the printer to strong physical shocks or vibrations.

• Do not expose the printer to open flames or salty or c orrosive gasses.

• Do not place objects on top of the printer.

• Do not place the printer near an air conditioner.

• Keep the printer horizontal when carrying.

• Do not cover the slots in the top cover.

Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F) Ambient humidity: 20% to 80% (without condensation)

Keep a gap of approximately 100 mm (4 inches) between th e ventilation hole and the wall.

heavy curtain to protect the printer from direct s unli g ht when the printer is unavoidably set up near a window.

fields.

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CHAPTER 1 ABOUT THIS PRINTER

System Requirements for the Brother Printing Solution for Windows

Check the following system requirements to setup and operate the pr inter in Brother Printing Solution for Windows:

• IBM PC or compatible with 80486 SX or higher micr oprocessor

• 10 MB of space available on your hard disk for the printer driver and all fonts

• Microsoft Windows 3.1/3.11, Window s 95/98 or Windows NT 4.0

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What kind of paper can I use

Media Type

Paper type Paper size

Paper cassette (standard) cut sheet

Transparencies

Manual feed slot cut sheet

envelope

organizer Transparencies Labels other sizes

Optional lower paper cassette (For HL-1250 Only)

cut sheet letter, A4, ISO B5, Executive, A5

letter, A4, ISO B5, Executive, A5, A6, and legal (US and Canada Only) A4, Letter letter, A4, B5 (JIS/ISO), Executive,

A5, A6, legal

COM 10, Monarch, C5, DL and

ISO B5 Day-Timer A4, Letter A4, Letter 70-216 x 116-356 mm,

2.75-8.5 x 4.57-14 inches

and legal (US and Canada Only)

J, K, L

Paper Specification

Paper Cassette

Cut Sheet

Basis Weight 64 to 105 g/m2 (17 to 28 lb.) Caliper 0.08 to 0.13 mm

(0.003 to 0.005 in.)

Moisture Content 4 % to 6% by weight

Manual Feed Slot

Cut Sheet Envelope

Basis Weight 64 to 158 g/m2 (17 to 43 lb.) 75 to 90 g/m2 single thickness

(20 to 24 lb.)

Caliper 0.08 to 0.2 mm

(0.003 to 0.008 in.)

Moisture Content 4% to 6% by weight 4% to 6% by weight

0.084 to 0.14 mm (0.003 to 0.005 in.) single thickness

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

• We recommend you use labels or transparencies which are designed for use in

• The printing speed may change, dep ending on the paper size and the media type

Paper Capacity

Upper Paper Cassette

A4/Letter paper: Approx. 250 sheets of 80 g/m

Transparencies 10 sheets

Note

laser printers.

in use, in order to avoid damage to the printer.

(21 lb.)

CHAPTER 1 ABOUT THIS PRINTER

Up to 27 mm (1.06 inch) in height (up to the mark)

Face down printing into the output tray

A4/Letter paper: Approx. 150 sheets of 80 g/m2 (21 lb.)

Face up printing out of the rear of the printer

Thicker paper: Single sheet of thicker paper

Recommended Paper

Cut sheet: Xerox 4200 (in USA) /

Xerox 80 Premier Paper (in Europe) or equivalent

Label: Avery laser label or equivalent

Transparencies: 3M CG3300 or equivalent

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Remarks

It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities.

Avoid using coated paper, such as vinyl coated paper.

Avoid using preprinted or highly textured paper.

Use a recommended type of paper, especially pl ai n paper and transparencies, for optimum printing. For more information on paper specifications, consult your nearest authorized sales representative or the place you purchased your printer.

If the paper has problems feeding from t h e paper cassette, use the manual feed slot and try again.

Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit.

Make sure that you have selected the appropriate media type in the printer driver for optimum printing.

The print quality might be degraded or th e li fe of the drum unit might be shortened with the following usage. Using the printer for speci a l pri nt jo bs for lon g periods of time (i.e. printing name cards, etc.)

Cut Sheet

We recommend you use long-grained p aper for the best print quality. If you are using short-grained paper, it may be the cause of paper jams.

Labels / Transparencies

Avoid feeding labels with the carrier shee t exposed, or your printer will be damaged.

We recommend you use labels or transparencies which are designed for use in laser printers.

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Special Paper

Before using paper with holes, such as organizer shee ts, you must fan the stack well to avoid paper jams and misfeeds.

Do not use organizer sheets that are stuck together. The glue that is used might cause damage to the printer.

Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible. Feeding curled paper ca n cause paper jams and misfeeds.

CHAPTER 1 ABOUT THIS PRINTER

Fig. 1-5 Fan the Paper and

Straighten the Paper

Different types of paper should not be loaded at the sa me time in the paper cassette, it may cause paper jams or misfeeds.

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Envelopes

The following types of envelopes are not rec o mmended for use.

• Damaged, curled, wrinkled, or irregularly shaped envelopes

• Extremely shiny or highly textured envelopes

• Envelopes with clasps

• Envelopes with self-adhesive closures

• Envelopes of baggy construction

• Envelopes not sharply creased

• Embossed envelopes

• Envelopes already printed by a laser printer

• Envelopes pre-printed on the inside

• Envelopes that cannot be arranged uniformly when placed in a pile

Printable Area

The figure below shows the physically printable area.

4.2 mm

(0.17 in.)

6.35 mm

(0.25 in.)

Fig. 1-6 Envelopes

5.1 mm

(0.20 in.)

,,,,,,

Unprintable area

,,,,,,

4.2mm

(0.17 in.)

Fig. 1-7 Printable Area

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CHAPTER 1 ABOUT THIS PRINTER

How to load paper into the Paper Cassette



Pull the paper cassette completely out of the printer.

Fig. 1-8 Pull out the paper cassette

Adjust the paper guides at the right and rear of the paper ca sset te to match the paper

size you want to load. Make sure that the t i p of t he paper gu ides fit into the slots correctly.

Fig. 1-9 Adjust the paper guides

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

Load paper into the paper cassette. Make sure that the paper is flat in the cassette at

all four corners.

Fig. 1-10 Load the paper

Note



Do not load more than 250 sheets of paper (80 g/m2) in the cassette, or paper jams may occur. Paper should be loaded up to the line s o n the sliding guide.

Fig. 1-11 Paper Lines

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CHAPTER 1 ABOUT THIS PRINTER



Install the paper cassette into the printer. Make sure it is inserted fu lly into the

printer.

Note



• Extend the Output tray extension flap to preve nt the paper from sliding off the

face down output tray.

Fig. 1-12 Extend the Output tray extension flap

• We recommend that you remove printed pages immediately after printing if you

choose not to extend the Output tray extension flap.

Caution

Remove each sheet immediately especially when you use transparencies.

Fig. 1-13 Remove each sheet

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How to load a sheet of paper manually

Note



• Insert the paper into the manual feed slot using both hands.

• The printer turns the manual feed mode on automa ti ca ll y when yo u insert paper

into the manual feed slot.

• If the paper you are printing is between A4 and A6 in size, and between 64 g/m

and 105 g/m2 we recommend that you use the paper cassette.

You may also view the technique of loading one sheet of paper manually in the instructional video on the supplied CD-ROM.

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CHAPTER 1 ABOUT THIS PRINTER



Select manual feed mode in the printer driver.

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

Send the print data to the printer.

Note



A “NO PAPER” message is shown in the Statu s Monitor until you insert a sheet of paper into the manual feed slot.

Fig. 1-14 Select manual feed mode

Drum

Ready Paper Alarm Toner Data

Fig. 1-15 No paper

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CHAPTER 1 ABOUT THIS PRINTER



Set the width of the manual feed slot paper guides using both hands to the paper

width to be used.

Fig. 1-16 Set the width of the manual feed slot paper guides



Insert the paper into the manual feed slot with both hands until the front edge of the

paper touches the paper feed roller. Hold the paper in this position until the printer feeds the paper in automatically a short distance and then let go of the paper.

Fig. 1-17 Insert the paper

After the printer ejects the printed page, insert the next sheet of paper as in step 4

above. The printer will wait until you insert the next shee t of paper. Repeat this as necessary for the number of pages you need to print.

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To print on thicker paper and card

The printer has a straight paper path from the manual feed slot to the rear of the printer when the rear cover is lifted upwards. Use this paper feed and output method when you want to print on thicker paper or card.



Select manual feed mode in the printer driver.

Lift up the rear cover at the rear of the printer.

Fig. 1-18 Lift up the rear cover

Send the print data as us ual.

Note



A “NO PAPER” message is shown in the Statu s Monitor until you insert a sheet of paper into the manual feed slot.

Drum

Ready Paper Alarm Toner Data

Fig. 1-19 No paper

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CHAPTER 1 ABOUT THIS PRINTER



Set the width of the manual feed paper guides using both hand s to the paper width

you want to use.



Insert the paper into the manual feed slot with both hands until the front edge of the

paper touches the paper feed roller. Hold the paper in this position until the printer feeds the paper in automatically a short distance and then let go of the paper.

After the printer ejects the printed page, insert the next sheet of paper as in step 5

above. The printer will wait until you insert the next sheet of paper. Repeat this as necessary for the number of pages you need to print.

Close the rear cover of the printer.

Caution

• Remove each sheet immediately after printing. Stacking the sheets may cause

curl or media feed jams.

Fig. 1-20 Remove each sheet immediately

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How to print on both sides of the paper (Manual Duplexing)

The supplied printer drivers for Windows 95/9 8, Windows 3.1 and Windows NT 4.0 all enable manual duplex printing. For more information about how to make the settings, see the Help text in the printer driver.

Guidelines for printing on both sides of the paper

1 It may cause wrinkling if the paper is too thin.

2 If paper is curled, straighten it and then set it into the paper cassette.

3 The paper type should be regular paper. Do not use bond paper.

4 When setting paper into the paper cassette, empty the cassette first, then insert

the printed paper only, printed side face u p. (D o not add the printed paper onto the top of the unprinted paper st ack.)

5 If the paper is not feeding correctly, it is possible that the paper is curled, remove

the paper and straighten it.

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CHAPTER 1 ABOUT THIS PRINTER

To print on both sides of the paper from the paper cassette



Select the required manual duplex printing mode from the driver.

The printer will automatically print all the even numbered pages on one side of the

paper first.

Remove the printed even numbered pages from the output tray and re-insert them

into the paper cassette, loading the paper with the side to be printed (bl a nk side) face down, and the top edge toward you. Follow the in structions on the computer screen.



Fig. 1-21 Paper orientation for the paper cassette

The printer will now automatically print all the odd pages on the reverse side of the

paper.

1-25

Page 34

To print on both sides of the paper from the manual feed slot

Caution

• Before re-inserting the sheets, you have to straighten t h em , or you may get paper

feed errors.

• The use of very thin or very thick paper is not recommended.

• When you use the Manual Duplex function, it is possible that paper jams may

occur or print quality might not be satisfactory. If a paper jam has occurred,

please refer to “PAPER JAMS and how to clear them” in Chapter 4.



Select the required manual duplex printing mode and manual feed mode from the

driver.

Using both hands, insert the paper into the manual feed slot with the side to be printed first facing upwards. Follow the instructions on the computer screen. Repeat this until you have printed all the e ven numbered pages.

Remove the printed even numbered pages from the output tray and re-insert them in order into the manual feed slot, loading the paper with the side to be printed (blank side) face up, and the top of the pr inted side towards the printer. Follow the instructions on the computer screen.



Fig. 1-22 Paper operation for the manual feed slot

Repeat action 3 until you have printed all the odd numbered pages on the reverse

side of the paper.

1-26

Page 35

What do the LED indications mean

This section refers to the following LED and button on the printer control panel.

The LED indications as shown in the table below are used in the illustrations in this chapter.

CHAPTER 1 ABOUT THIS PRINTER

❍



LED is Off LED is Blinking LED is On

Drum

Ready Paper Alarm Toner Data

Fig. 1-23 LEDs and Button on the Control Panel

Note

✒

When the power switch is off or the printer is in sleep mode, all LEDs including the Ready LED are off.

1-27

Page 36

Ready (Paper) LED indications

The Ready LED indicates the current status of the printer.

LED Printer status

Off

❍

Blinking (Blinking at 1 second intervals)

The power switch is off or the printer is in sleep mode. If the printer is in sleep mode, it will wake up automatically when it receives data or when you press the control panel button.

The printer is warming up. (Blinking at 2 seconds intervals) The printer is cooling down and stop s printing until the internal temperature of the printer lowers. The printer is ready to print.



This LED also works as the Paper LED with the Alarm LED. They blink simultaneously to indicate a paper error

LED Error Action

Paper jam Clear the paper jam referring to

Chapter 4 “PAPER JAMS and How to

Drum

Ready Paper Alarm Toner Data

clear them” and press the panel button

if the printer does not automatically resume printing.

No paper Load paper in the printer referring to

“How to load paper into the Paper cassette” in Chapter 1 and press the

panel button.

Misfeed Reinstall the paper and press the panel

button.

1-28

Page 37

Data (Toner) LED indications

The Data LED indicates the current status of the prin t da ta p r ocess.

LED Printer status

Off

❍

Blinking The printer is receiving data from the compute r or the printer is

The printer has no print data.

processing data in memory.

CHAPTER 1 ABOUT THIS PRINTER



Print data remains in the printer memory. If the Data LED is on for a long period of time and nothing has printed, you need to press the button to print the remaining data.

1-29

Page 38

This LED also works as the Toner LED with the Alarm LED. They blink simultaneously to indicate a toner error. See “How to replace the Toner cartridge”

in Chapter 3 .

LED Error Action

Toner low Indicates that the toner cartridge is

nearly empty. Purchase a new toner

Drum

Ready Paper Alarm Toner Data

cartridge and have it ready for when Toner empty is indicated.

Blinking every 5

seconds

Toner empty Replace the toner cartridge with a new

one referring to Chapter 3.

Drum

Ready Paper Alarm Toner Data

1-30

Page 39

Drum LED indications

The Drum LED indicates the Drum unit is nearly at the end of its life.

LED Printer status

Off

❍

●

The drum unit can be used.

The drum unit is nearly at the end of its life. We recommend you to obtain a new drum unit to replace the current one. See “How to

replace the drum unit” in Chapter 3.

Alarm LED indications

CHAPTER 1 ABOUT THIS PRINTER

The Alarm LED blinks (with no other LEDs) to indicate a prin ter erro r statu s such as “COVER OPEN” or “MEMORY FULL.” If any other error occurs, the printer indicates the error by blinking the Alarm LED with another LED or by printing an error report. For additional information, see “Control Panel Indications” in Chapter

1-31

Page 40

Control Panel Button Operations

The control panel button is used for the following purposes depending on the situation.

Cancel Printing

If you press the button during printing, the printer immediately stops printing and ejects the paper.

Wake-Up

If the printer is in sleep mode, pressing the button wakes it up into the ready state. It will take up to 45 seconds for the printer to go into the Ready state.

Form Feed

If the Data LED is on, press the button. The printer prints any data remaining in the printer memory: this operation is called “Form Feed.”

Error Recovery

If an error occurs, the printer will recover from some e rrors automatically. If the error does not clear automatically, p r ess the b utton to clear the error and continue printer operation.

1-32

Page 41

Other Control Features

The printer has the following useful features:

Sleep Mode

When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep mode acts as though the printer was turned off. The default timeout is 5 minutes and it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use (Intelligent Sleep Mode). While the printer is in sleep mode, all the LEDs are off and it is as if it was turned off, but the printer can still receive data from t h e computer. Receiving a print file or document automatically wakes up the printer to start printing. Pressing th e button also wakes up the printer.

CHAPTER 1 ABOUT THIS PRINTER

Note

✒

• When the printer goes into sleep mode, the fan will not stop until the printer

engine has cooled down.

• Sleep mode allows the print engine to cool, so the temperatur e of your room and

how long the printer has been in sleep mode affects the warm-up time. This warm-up time can take up to 45 seconds. The Ready LED blinks to indicate that the printer is warming up.

• You can change the timeout for the sleep mod e wit h the su pp lied pri n ter driver

(all models) or Remote Printer Console program. Refer to the Help section in the printer driver or RPC program for more information about the sleep mode setting.

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Page 42

Test Print Mode

The printer has the following test print modes. Follow these steps:



Make sure that the front cover is closed.

Hold down the control panel button and tu rn on th e power swi t ch. Kee p the button

depressed until the Drum LED comes on.

The Drum LED illuminates to indicate that the printer is in the test print mode.

Release and then press the button again to ex ec ute th e test pri nt or ho ld down the

button to select another option as shown in the table below and release the button to execute the selected option.

LED Lit Choice Function

Drum

Ready

Alarm

Data

Test sample page The printer prints a test sample page.

The printer returns to the ready status after

printing. Print Config & Print Fonts I

Factory Reset The p r in ter is restor ed to the factory setting

Hex Dump Print The printer can print data as hexadecimal

The printer prints the current configuration

of the printer and a list of the internal fonts.

The printer returns to the ready status after

printing.

and permanent fonts and macros are

cleared.

The printer returns to the ready status after

printing.

values so that you can check data errors and

problems. To exit from this mode, you

have to turn off the printer.

1-34

Page 43

CHAPTER 2 OPTIONS

Optional Accessories and Supplies

This printer has the following optional accessories and supplies, and you can increase the capabilities of the printer with these items.

Supplies

Item Information 1 Toner cartridge See page 3-3 2 Drum unit See page 3-9 3 Print Server See page 2-10

CHAPTER 2 OPTIONS

12 3

Item Features Information 1 Lower Tray Unit Paper feeder and

250 sheet tray

2 Serial Interface Connect the printer to the

computer serial port or to a Unix workstation.

3 SIMM The memory can be expanded

up to 36 Mbytes

123

See page 2-2

See page 2-3

See page 2-11

2-1

Page 44

The Lower Tray unit (For HL-1250 Only)

The lower tray unit is an optional device that functions as a third paper source. It can contain a maximum of 250 sheets of paper (80 g/m To obtain the optional lower tray unit, please consult the dealer or store where you purchased the printer.

Fig. 2-1 Loading Paper in the Lower Tray Unit

With the lower tray unit installed, load paper into the lower paper cassette in exactly the same way as you load paper in the upper paper cassette.

The paper sizes that may be used in the lower paper cassette are not the same for the upper paper cassette as shown below.

Paper type Available size Weight and capacity

Cut sheet letter, A4, ISO B5, Executive, A5

and legal (US and Canada Only)

Caution

If a paper jam occurs when using the lower tray unit, check for correct installation of the paper cassette.

64 to 105 g/m2 plain paper (17 to 28 lb.) 250 sheets

2-2

Page 45

How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only)

To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer with a serial interface, you need to install the optional serial interface board (RS-100M). When you have installed the serial interface board, you can share the printer between two computers (two IBM compatible PCs or one IBM compatible PC and one Apple Macintosh) using the parallel and serial interfaces at the same time. Automatic interface selection between the two connections is a standard feature.

✒ Note

• The serial interface board for this printer is an option, but in some countries the

serial interface board may have been installed by either the factory or dealer.

• The serial interface for Apple Macintosh (RS-422A) will only print at 300 dpi.

CHAPTER 2 OPTIONS

The serial interface board is installed onto the main controller board inside the printer. For installation details, see the instruct ion guide which is provided with the serial interface board.

2-3

Page 46

How to select the RS-422A (Apple) or RS-232C (IBM) Serial Interface (For HL-1250 Only)

✒ Note

This section is only for printer models which have had the serial interface installed.

Caution

Be sure to select the serial interface type to match your computer as follows:

• For Apple Macintosh computers: you s hould not have to change any settings

because the Apple (RS-422A) setting is factory selected (default).

• For IBM compatible PCs you should move the switch to the IBM (RS-232C)

setting.

• If you are using an Apple Macintosh on the RS-422A port and an IBM

compatible PC on the parallel port, it is not n ecessary to make any changes to the switch setting.



If necessary, select the interface type as follows:

Make sure that the printer is in the off-line state.

Select the RS-422A(Apple) or RS-232C(IBM) interface by changing the serial

interface slide switch to the right to select the IBM(RS-232C) in terface or to the left to select the Apple(RS-422A) interface.

Fig. 2-2 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface

2-4

Page 47

How to set the Serial Interface Parameters

✒ Note

This section is only for printer models which have had the serial interface installed.

Caution

Be sure to set the parameters to match your computer as follows:

• Never change the RS-422A parameters for Apple Macintosh computers. The

RS-422A parameters have been correctly set at the factory for Apple Macintosh computers, you do not need to change the settings. You may skip this section. If you change parameters for the RS-232C serial interface and you switch back to RS-422A for Apple Macintosh computers, be sure to res t ore the parameters to the factory settings.

• Set the RS-232C parameters to match your computer. You can change the serial

settings for your PC in several different places; within your DOS application, within the Windows Printer Icon (for Windows application software only) or within your AUTOEXEC.BAT file using MODE commands. For info rmation on serial interface parameters, see the user’s guide of your computer or software.

• Do not alter the dual in - line package (DIP) switch se ttings when the printer

power is on.

CHAPTER 2 OPTIONS



If necessary, set the serial interface parameters as follow:

Make sure that the printer is in the off- line state.

Set the serial interface parameters you require by referring to Table 1 below and by

moving up (on) or down (off) the selectors of the du al in-line package (DIP) switch. The default settings for both RS-422A and RS-232C modes are all switches set to OFF (down).

12345678

Fig. 2-3 Setting the Serial Interface Parameters

2-5

Page 48

Table 1: Serial Interface Parameters Settings

Selector Parameters On (up) Off (down)

1 Baud Rate See Table 2 2 Baud Rate See Table 2 3 Data Length 7 bits 8 bits 4 Stop Bit 2 bits 1 bit 5 Parity See Table 3. 6 Parity See Table 3. 7 Protocol Xon/Xoff + DTR DTR only 8 Robust Xon On Off

Table 2: Baud Rate Settings

Selector 1 Selector 2 For RS-422A For RS-232C

Off Off 57600 9600

On Off 9600 4800

Off On 1200 1200

On On 19200 19200

Table 3: Parity Settings

Selector 5 Selector 6 Parity

On On Odd

On Off Even

Off Off None

✒ Note

• The factory settings are indicated in bold ( all switches OFF ).

• If the robust Xon setting is turned on with selector 8, the printer sends Xon

signals at one second intervals to the connected computer until it receives data. It is effective only if selector 7 is set to the On position f or the Xon/Xoff plus DTR setting.

2-6

Page 49

RS-100M Interface Connector

Pin Assignment

Pin No. Signal

1DTR DTR 2DSR DSR 3TxD TxD40V 0V 5RxD RxD6TxD+ 7N.C. 8RxD+

CHAPTER 2 OPTIONS

687 354

Fig. 2-4 Interface Connector

IBM(RS-232C) Apple(RS-422A)

2-7

Page 50

How to connect the Serial Interface Cable

✒ Note

This section is only for printer models which have had the serial interface installed.

You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer.

✒ Note

• Consult your dealer for a serial interface cable.

• If you are a Macintosh user, you can easily find the necessary cable at a local

computer store. Look for Apple serial cables labeled as “Macintosh to StyleWriter” or “Macintosh to Personal LaserWriter LS” or the “Apple System Peripheral 8 Cable”. Do not purchase a serial cable labeled as “Straightthrough” or “LocalTalk”.

• If you are a PC user, you need to purchase a special serial cable from your

dealer. If you have a 9-pin connector on y o ur computer, look for a cable labeled “IBM AT to ImageWriter II” cable. If you have a 25-pin connector, look for a cable labeled “DB25 to ImageWriter II.” These cables most likely would be found in the Apple Macintosh section at your computer dealer. For more information about the interface specification, consult your dealer.

You can connect a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the printer with two computers. To do this, connect the parallel interface cable and then connect the serial interface cable as follows:

2-8

Page 51

CHAPTER 2 OPTIONS



Make sure that the power switch is turned off .

Caution

Be sure to turn off the power switch befo re connecting or disconnecting the interface cables, or the printer may be damaged.

Insert and secure the parallel interface connector from the computer into the parallel

interface port of the printer.

Insert and secure the serial interface connector from the computer or Macintosh into

the serial interface port of the printer.

Turn on the power switch.

2-9

Page 52

What is the Brother print server (NC-2010p)

An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your network via the parallel interface.

Brother print servers allow multiple host computers to share a Brother printer on a 10 Mbit Ethernet network. Any user can print their job as if the printer was directly connected to their computer. No special software is required on the host computers and users on DEC, UNIX, Novell, AppleTalk, LAN Server/Warp Server, Windows NT, Windows 95/98, NetBIOS and Banyan VINES computers can simultaneously access the same printer.

Features

The Brother print servers offers the widest range of feat ures in the industry, including:

• LAT, TCP/IP, Netware, AppleTalk, NetBIOS, Banyan VINES and DLC/LLC

protocols

• Network Operating System compatibility:

- Digital Equipment Corporation networks, including PATHWORKS and DECprint Server

- UNIX systems that support either the Berkeley lpr/lpd printing protocol, printing to a raw TCP port

- Novell Netware V2.15 or above, V3.xx, or V4.xx, including support for NetWare Directory Services (NDS)

- AppleTalk Phase 2

- Windows NT4.0 and NT3.5x

- IBM LAN Server V4.0 or above, or any earlier version that has IBM TCP/IP V2.xx

- Windows 95/98 (Peer-to-Peer or client mode)

• Very high performance

• Superior network and printer management::

- BRAdmin and BRAdmin32 Windows-based Management utilities.

- SNMP MIB I and MIB II over IP or IPX

- Remote console management via DEC NCP, TELNET or NetWare.

- HTTP web browser management capability

• Ipd-Plus feature for providing multiple servic es with custom setup and reset

strings plus text-to-PostScript conversion

• Flash memory for easy updating of firmware

2-10

Page 53

How to add extra Memory (For HL-1250 Only)

CHAPTER 2 OPTIONS

The HL-1030/1240

upgraded with additional memory.

The HL-1250

additional memory. The memory can be expanded up to a total of 36 Mbytes by installing a commercially available single in-line memory module (SIMM).

Additional memory is useful and may be necessary if you are using the Page Protection function.

Minimum Memory Recommendat ion (including resident memory)

Page Protect = AUTO or Off

Letter/A4 2 MB 2 MB Legal 2 MB 2 MB

Page Protection = Letter, A4, or Legal

Letter/A4 2 MB 6 MB Legal 3 MB 6 MB

printer has 2 Mbyte of standard memory and is not able to be

printer has 4 Mbyte of standard memory and a slot for optional

300 dpi 600 dpi

This printer can accept memory SIMM with the following specifications:

Speed 60 nsec - 80 nsec Pin Type 72 pin Height 25.4 mm (1.00”) or

less

Output 32 bit or 36 bit

2-11

Page 54

✒ Note

The HL-1250 can also support a resolution of true 600 dpi and 1200 x 600 dpi under Windows 95/98, Windows 3.1 and Windows NT 4.0 with the supplied printer driver. We recommend you expand the printer memory to avoid any memory full errors.

✒ Note

The printer has only one slot for a SIMM upgrade. I f y o u want to increase your printer memory again after you have already installed a SIMM module into the slot, you will need to remove the previously installed SIMM first. For example, if you had previously increased the printer memory fr om the sta n dar d 4MB to 12MB by adding an 8MB SIMM and you wish to increase your total memory to 36 MB, you need to remove the installed 8MB SIMM and install a new 32MB SIMM into the printer.

How to install additional SIMM memory



To install the SIMM, follow these steps:

Turn off the power switch and unplug the AC cord from the AC outlet. Disconnect

the interface cable (printer cable) from the printer.

Fig. 2-5 Unplug the AC Cord and Disconnect the Interface Cable

2-12

Page 55

CHAPTER 2 OPTIONS

Caution

Be sure to turn off the power switch and unplug the AC co rd to the pri nter before installing or removing the SIMM to/from the main controller PCB.



Open the rear cover. Unscrew the screws securing the access cover and remove it.

Fig. 2-6 Removing the Main Controller PCB

Unpack the SIMM and hold it by its edge.

Caution

SIMM boards may be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. When han dling the board and before installing or removing it, wear an antistatic wrist strap, or frequently touch the surface of the antistatic package or bare metal on the printer.

2-13

Page 56



Install the SIMM into the slot at an angle and then push it gently towards the vertical

until it clicks into place.

Fig. 2-7 Install the SIMM



Install the access cover.

Secure the access cover with the two screws. Close the rear cover.

Reconnect the interface cable (printer cable) from your computer. Plug the power

cord into the AC outlet and turn on the power switch.

To check that the SIMM is installed correctly, you should perform a Test Print

“Print Configuration” which will print the curr ent total m emory size.

✒ Note

If you have already installed the serial interface (RS-100M), remove it first, and then install the SIMM.

2-14

Page 57

CHAPTER 3 MAINTENANCE

The following are maintenance messages and appear on the LEDs. These messages prompt you to replace each of the co ns uma bles bef o re the y r un out.

CHAPTER 3 MAINTENANCE

LED maintenance message

Toner empty

Drum

Ready Paper Alarm Toner Data

Drum life

Drum

Ready

Paper

Alarm

Toner

Data

Consumable to replace Toner cartridge 3,000 pages *

Approximate life How to

replace

See 3-3

(standard toner cartridge)

6,000 pages * (high capacity toner cartridge)

Drum unit Up to 20,000 pages * See 3-9

3-1

Page 58

Periodic maintenance parts

To maintain print quality, the fixing unit should be replaced after printing the following number of pages.

Item Approximate life To purchase replacement Fixing unit 50,000 pages * Call customer support Separator pad holder assy Pick up roller assy 50,000 pages * Call customer support

* The actual number of printed pages may v ary depending on your average type of print job and type of paper. The figures quoted ar e ba se d upon 5% coverage per

page.

50,000 pages * Call customer support

3-2

Page 59

How to replace the Toner Cartridge

The printer, when the standard capaci ty toner cartridge is used, can print approximately 3,000 pages at 5% cover ag e on A4/Letter size paper with one toner cartridge. When the High capacity toner cartridge is us e d, appro ximately 6,000 pages can be printed under the same conditions. When the toner cartridge is running low, the

Alarm

indicate toner low.

✒ Note

• Actual page count will vary depending on your a ve rage document type. (i.e.:

standard letter, detailed graphics, etc.)

• It is recommended that you always keep a new toner cartridge ready for use in

case you get a toner low warning.

• Discard the used toner cartridge according to your local regulations. If you are

not sure of them, consult your local dealer. Be sure to seal the toner cartridge tightly so that toner powder does not spill out of the cartridge. Dispose of the used toner cartridge in accordance with local plastic waste regulations.

• It is recommended that you clean the printer when you replace the toner

cartridge. See “How to clean the printer” in this chapter, you can also view the CD video.

• There are many factors that determine the actual toner life, such as temperature,

humidity, type of paper that you use, the nu mber of pages per print job, etc. Under ideal conditions, the average toner life is estimated at approximately 3,000 pages (standard) / 6,000 pages (High capacity toner cartridge). The actual number of pages that your toner will pri nt ma y be signific antly le ss than this estimate. Because we have no control over the many factors that determine the actual toner life, we cannot guarantee a minimum nu mber of pages that will be printed by your toner.

and

Data

(Toner) LEDs blink once every 5 seconds to

CHAPTER 3 MAINTENANCE

Drum

Ready Paper Alarm Toner Data

Fig. 3-1 Toner low indication

3-3

Page 60

✒ Note

Alarm

Both toner is nearly empty. This blinking does not stop until you have installed a new toner cartridge.

The toner cartridge is replaced in the following way. Y ou can also view the toner cartridge replacement method in the instructional video on the supplied CD-ROM:

and

Data

(Toner) LEDs will blink continuously to indicate that the



Open the front cover. Pull out the drum unit assembly.

Fig. 3-2 Removing the drum Unit

Caution

• It is recommended that you put the drum unit assembly on a piece of disposable

paper or cloth in case of accidental toner spill or scatter.

• Do not touch the electrodes shown below to pr event damage to the printer

caused by static electricity.

Fig 3-3 Electrodes

3-4

Page 61

CHAPTER 3 MAINTENANCE



Place the drum unit assembly containing the old toner cartridge on a flat, horizontal

surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand.

Fig. 3-4 Removing the old toner cartridge

Caution

Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water immediately.



Unpack the new toner cartridge, gently rock it from side to side 5 or 6 times keeping

it horizontal.

Fig. 3-5 Rocking the toner cartridge

3-5

Page 62



Remove the protective cover.

Fig.3-6 Remove the protective cover

Caution

• Only unpack the toner cartridge immediately before you need to install it into the

printer. If toner cartridges are left unpacked for a long period of time, the toner life is shortened.

• If an unpacked drum unit is subjected to excessive direct sunlight or room light,

the unit may be damaged.

• Use a Brother genuine toner cartridge which is specially formulated to ensure

top print quality.

• Printing with a 3rd party toner or 3rd party toner cart ridge may reduce not only

the printing quality but also the quality and life of the printer itself. It may also cause serious damage to the performance and life of a genuine Brother drum unit. Warranty coverage does not apply to problems caused by the use of 3rd party toner or 3rd party toner cartridges.

• Printing with a 3rd party drum unit or OPC dru m m ay re duce not only the

printing quality but also the quality and life of the printer itself. It may also cause serious damage to the performance and life of a genuine Brother drum unit. Warranty coverage does not apply to problems or damage caused by the use of a 3rd party drum unit or OPC drum.

• Install the toner cartridge immediately after you remove the protective part. Do

not touch the shaded part shown below.

Fig. 3-7 Developer roller Fig. 3-8 OPC drum

3-6

Page 63

CHAPTER 3 MAINTENANCE



Install the new toner cartridge into the drum unit until it locks into place, indicated

by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically.

Fig. 3-9 Installing the toner cartridge

into the drum unit

Caution

Make sure that the toner cartridge is installed correc tly, or the toner cartridge may separate from the drum unit when you hold the drum unit assembly.

3-7

Page 64



Home Position (▲)

Clean the primary corona wire inside the drum unit by gently sliding the blue tab to

the right end and left end several times. Return the tab to the ho me pos iti on before reinstalling the drum unit assembly.

Caution

Make sure that you return the tab to the home position (▲ mark position) before reinstalling the drum unit assembly into the printer or printed pages may have vertical stripes.

Fig. 3-10 Cleaning the primary corona wire



Re-install the drum unit assembly into the printer and close the front cover.

Fig 3-11 Re-install the drum unit assembly

3-8

Page 65

How to replace the Drum Unit

The printer uses a drum unit to create the print images on paper. If the Drum LED is on, it indicates the drum unit is nearly at the end of its life. We recommend you obtain a new drum unit to replace the current one. Even if the Drum LED is on, you may be able to continue to print without replacing the drum unit for a while. If there is a noticeable deterioration in the output print quality even before the Drum LED lights, then the drum unit should be replaced.

Drum

Ready

Paper

Alarm

Toner

Data

CHAPTER 3 MAINTENANCE

Fig. 3-12 Drum unit nearly at the end of its Life

Caution

• When removing the drum unit, handle it carefully as it may contain toner.

• You should clean the printer when you replace the drum unit. See “How to

clean the printer” in this chapter and in the instructional video on the supplied

CD-ROM.

✒

Note

• The drum unit is a consumable, and it is necessary to replace it periodically.

• There are many factors that determine the actual drum life, such as

temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc. Under ideal conditions, the average drum life is estimated at approximately 20,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.

• For best performance, use only ge nui ne Brot he r tone r. T he produc t should only

be used in a clean, dust-free environment with adequate ventilation.

3-9

Page 66

Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM:



Open the front cover of the printer and pull out the drum unit assembly.

Fig. 3-13 Removing the drum unit assembly

Caution

Do not touch the electrodes shown below to prevent damage to the printer caused by

static electricity.

Fig. 3-14 Electrodes

3-10

Page 67

CHAPTER 3 MAINTENANCE



Place the drum unit assembly on a flat, horizontal surface, and pull the toner

cartridge out of the drum unit assembly while pushing t he lock lever down with your right hand.

Fig. 3-15 Removing the toner cartridge

✒ Note

• Discard the used drum unit accordi n g to local regulations. If you are not sure of

them, consult your local dealer/retailer. Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit.

• It is recommended to put the drum unit on a piece of disp osa ble paper or cloth in

case of accidental toner spill or scatter.

• Handle the toner cartridge carefully as it contains toner. If toner scatters and

your hands or clothes get dirty, wipe or wash it of f with cold water immediately.



Unpack the new drum unit.

Caution

• Only unpack a drum unit immediately before you need to install it into the

printer. If an unpacked dr um unit is subjected to excessive direct sunlight or room light, the unit may be damaged.

• Handle the drum unit carefully. If toner scatters on your hands or clothes, wipe

or wash it off with cold water immediately.

3-11

Page 68



Install the toner cartridge into the new drum unit until it locks into place, indicated

by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically.

Caution

Make sure that the toner cartridge is installed correc tly, or the toner cartridge may separate from the drum unit when you hold the drum unit assembly.



Fig.3-16 Install the toner cartridge into the drum unit

Install the drum unit assembly into th e printer.

Fig. 3-17 Installing the drum unit

Make sure that the printer is turned on, the front cover is open and the

Alarm

LEDs are illuminated.

Drum

and

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Page 69





CHAPTER 3 MAINTENANCE

Reset the page counter referring to the instructio ns su pplied with the new drum unit.

Caution

Do not reset the page counter when you replace the ton er cartridge only.



Close the front cover.

Make sure that the

Drum

LED is now off.

3-13

Page 70

How to clean the printer

Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit.

Cleaning the printer exterior

✒ Note

Clean the printer exterior using the information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.



Turn off the power switch and unplug th e powe r c ord.

Warning

There are high voltage electrodes inside the printer. Before cleaning the printer, make sure you have turned off the power switch and unplugged the power cord from the power outlet.

Fig. 3-18 Turning off the switch and unplugging

Use a damp cloth for cleaning.

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CHAPTER 3 MAINTENANCE

Caution

Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer.



Wipe dirt and dust away from the printer exterior with the damp cloth and allow the

printer to dry completely before turning the power on again.

Plug in the power cord.

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Cleaning the printer interior and Drum Unit

✒ Note

Clean the printer interior and the drum unit using information in the following instructions. This is also shown in the instructio na l video on the supplied CD-ROM.



Turn off the power switch and unplug th e powe r c ord.

Warning

•

• There are high voltage electrodes inside the printer. Before cleaning the

• •

printer, make sure you have turned off the power switch and unplugged the power cord from the outlet.

Fig. 3-19 Turning off the switch and unplugging

Open the front cover of the printer.



Take the drum unit assembly out of the printer and put it to one side.

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CHAPTER 3 MAINTENANCE

Warning

After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front cover of the printer, never touch the shaded parts shown in the following illustration.



Gently wipe the scanner window with a soft dry cloth.

High Temperature High Temperature

Front view Rear view

Fig. 3-20 Inside the printer

Scanner Window

Fig. 3-21 Cleaning the scanner window

Caution

• Do not touch the scanner window with your fingers.

• Do not wipe the scanner window with cleaning alcohol (isophorol).

• Handle the drum unit carefully as it contains toner. If toner scatters and your

hands or cloths get dirty, wipe or wash it off with water imme diatel y.

✒ Note

It is recommended to put the drum unit on a piece of disposa bl e paper or cloth in case of accidental toner spill or scatter.

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Page 74

☛ 5.

Clean the primary corona wire inside the drum unit by gently sliding the tab to the right hand end and left hand end several times.

Home Position (▲)

Fig. 3-22 Cleaning the primary corona wire

☛ 6.

☛ 7.

☛ 8.

☛ 9.

Return the tab to the home position (▲ mark position) before reinstalling the drum unit assembly into the printer.

Caution

Be sure to position the tab at the home position, or printed pages may have vertical stripes.

Install the drum unit assembly into the printer.

See the section “How to replace the Drum unit” earlier in this Chapter.

Close the front cover.

Plug in the power cord and turn on the power switch.

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CHAPTER 4 TROUBLESHOOTING

Identifying your problem

First, check the following:

• The power plug is connected correctly and the printer is turned on.

• All of the protective parts have been removed.

• The toner cartridge and drum unit are installed correctly.

• The Front Cover is fully closed.

• Paper is inserted correctly into the paper cassette.

• The interface cable is securely connected between the printer and computer.

• The correct driver for the printer is installed and selected.

• The PC is set up to connect to the correct printer port.

CHAPTER 4 TROUBLESHOOTING

Printer does not print

If you did not solve your problem with the above checks, please find your problem in the following list and refer to the section listed.

•

• Printer LED is blinking

• •

•

• Status Monitor Error

• •

Message appears

•

• Printed Error Message

• •

•

• Paper Handling

• •

•

• Others

• •

Go to ‘Control Panel Indications’ on page 4-2 Go to ‘Error messages in the Status Mo nitor’

on page 4-6 Go to ‘Error Messages printouts’ on page 4-8 Go to ‘Paper Handling’ on page 4-10, or

‘PAPER JAMS and how to clear them’ on page 4-11

Go to ‘Others’ on page 4-16.

Pages are printed, however there are problems with:-

•

• Print quality

• •

Go to ‘Improving the print quality’ on page 418

•

• Printout is incorrect

• •

Go to ‘How to Print correctly’ on page 4-24

4-1

Page 76

Control Panel Indications

Operator calls and how to clear them

The LED indications as shown in the table below are used in the illustrations in this chapter.

❍



If a recoverable error occurs, the printer indicates an ‘operator call’ by the LED indications as shown in the table below.

Identify the error from the table below and take the corrective action described for each indication to correct it. Th e printer automatically recovers from most errors, but you may also need to reset the printer wit h the p a n el button as described below.

For example, the following are the indications when the toner is low.

LED is Off LED is Blinking LED is On

Drum

Ready

Paper

Alarm

Toner

Data

Fig. 4-1 LED indications caused by toner low

4-2

Page 77

LED Error Action

Paper jam

Clear the paper jam by referring to the next section “PAPER JAMS and how

Drum

Ready

Paper

Alarm

Toner

Data

No paper

to clear them”. Press the panel button

if the printer does not automatically resume printing.

Load paper into the printer referring to Chapter 1 and press the panel button.

CHAPTER 4 TROUBLESHOOTING

Drum

Ready

Paper

Alarm

Toner

Data

(every 5 seconds)

Drum

Ready

Paper

Alarm

Toner

Data

Misfeed

Reinstall the paper and press the panel button.

Toner low Indicates that the toner cartridge is

nearly empty. Purchase a new toner cartridge and have it ready for when Toner Empty status is indicated.

Toner empty Replace the toner cartridge with a new

one referring to Chapter 3.

Drum

Ready

Paper

Alarm

Toner

Data

Cover open

Other errors

4-3

If the error is not cleared even after closing the printer, open and close the front cover again.

The error indication can be printed out or shown on your PC screen.

Page 78

Service call indications

If an unrecoverable error occurs, the printer will indicate the nee d for a service call by illuminating all the LEDs and then the following combination of LEDs alternately:

For example, the following are the indications when a Fuser mal f unction error occurs.

Drum

Ready

Paper

Alarm

Toner

Data

Fig. 4-2 LED indications caused by a fuser malfunction error

Service Call Fuser

malfunction

Drum

Ready

Alarm

Data

❍ ❍❍❍ ❍❍❍❍

Service Call D-RAM

error

Drum

Ready

❍

Alarm

Data

❍❍❍

Drum

Ready

Paper

Alarm

Toner

Data

Laser BD

malfunction

Scanner

malfunction

ROM error

❍ ❍

❍

Service A Service B Engine

Interface

error

❍ ❍

Service Call NV-RAM

error

Drum

Ready

❍

Alarm

Data

Main motor malfunction

❍

4-4

CPU runtime

error

Page 79

CHAPTER 4 TROUBLESHOOTING

If you see any of these service call indication s, tu rn off the power switch, wait a few seconds, then turn it on and try to print again.

If you cannot clear the error and see the same service call indication after turning on the printer, consult your dealer or our authorized service representative. Please note the indication and report the error status and problem by referring to the above table.

✒ Note

Ensure that the front cover is fully closed before reporting a Service call.

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Page 80

Error messages in the Status Monitor

The Status Monitor will report problems with the printer as defined in the following table. Take the corrective actions for the error mess age the Status Monitor reports.

Error message Action

COVER OPEN NO PAPER or

MISFEED

PAPER JAM TONER LOW

TONER EMPTY

PRINT OVERRUN

• Close the front cover of the printer.

• The paper cassette may be out of paper or not properly

installed. If it is empty, load a new stack of paper into the paper cassette.

• If there is paper in the paper cassette, make sure it is straight.

If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper cassette.

• Reduce the amount of paper in the paper casse tte, then try

again.

• Make sure that you use paper that meets Brother’s

recommended paper specifications. See “What kind of paper

can I use” in Chapter 1.

• Refer to ‘PAPER JAMS and how clear them’.

• Purchase a new toner cartridge and have it re ady for when the

Toner Empty status is indicated.

• Refer to ‘How to replace the Toner cartridge’ in Chapter 3 or

view the instructional video on the CD-ROM.

• Press the panel button to print the data remaining in the

printer.

• If this does not clear the error, reduce the complexity of your

document or reduce the print re so lution.

(For HL-1250 Only)

• Expand the printer memory by adding a commercially

available SIMM. Refer to ‘How to add extra Memory’ in

Chapter 2. Set page prot ecti on to ON by us in g the supplied

Windows driver or RPC program.

• Change the following settings in the supplied Windows driver

and try again. The best combination of settings below will vary depending on your document.

Graphics Mode True Type Use Printer True Type

4-6

mode

Fonts

Page 81

Error message Action

MEMORY FULL

• Press the panel button to print the data remaining in the

printer.

• Reduce the print resolution or reduce the co mplexity of your

document.

(For HL-1250 Only)

· Expand the printer memory by adding a commercially available

SIMM memory. Refer to ‘How to add extra Memory’ in

Chapter 2.

RESOLUTION ADAPTED

(The printer has printed the

• Reduce the complexity of your document before you print to

prevent automatic reduction of the resolution. document at a reduced resolution.)

(For HL-1250 Only)

• Expand the printer memory by adding a commercially

available SIMM memory. Refer to ‘How to add extra

Memory’ in Chapter 2.

FUSER MALFUNCTION