Brother HL-1240 User Manual

Brother Laser Printer
HL-1030/1240/1250
User’s Guide
Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.

TABLE OF CONTENTS

(For USA & CANADA Only)
CHAPTER1 ABOUT THIS PRINTER
TABLE OF CONTENTS
What is included in the carton.................................1-1
Components...............................................................................1-1
About your printer...................................................1-2
Features of your printer...........................................1-3
What printer options are available...........................1-7
Place the printer.......................................................1-8
Power Supply.............................................................................1-8
Environment...............................................................................1-8
System Requirements for the Brother Printing Solution for
Windows....................................................................................1-9
What kind of paper can I use.................................1-10
How to load paper into the Paper Cassette............1-15
How to load a sheet of paper manually.................1-18
How to print on both sides of the paper (Manual
Duplexing).............................................................1-24
What do the LED indications mean.......................1-27
Ready (Paper) LED indications...............................................1-28
Data (Toner) LED indications.................................................1-29
Drum LED indications.............................................................1-31
Alarm LED indications............................................................1-31
Control Panel Button Operations............................................1-32
Other Control Features............................................................1-33
CHAPTER 2 OPTIONS
Optional Accessories and Supplies..........................2-1
The Lower Tray unit (For HL-1250 Only)..............2-2
How to use the SERIAL INTERFACE (RS-100M)
Connection (For HL-1250 Only)............................2-3
How to select the RS-422A (Apple) or RS-232C (IBM) Serial
Interface (For HL-1250 Only)...................................................2-4
How to set the Serial Interface Parameters................................2-5
How to connect the Serial Interface Cable................................2-8
What is the Brother print server (NC-2010p)........2-10
Features....................................................................................2-10
How to add extra Memory (For HL-1250 Only)...2-11
How to install additional SIMM memory...............................2-12
CHAPTER 3 MAINTENANCE
How to replace the Toner Cartridge.........................3-3
How to replace the Drum Unit................................3-9
How to clean the printer........................................3-14
Cleaning the printer exterior....................................................3-14
Cleaning the printer interior and Drum Unit...........................3-16
TABLE OF CONTENTS
CHAPTER 4 TROUBLESHOOTING
Identifying your problem........................................4-1
Control Panel Indications........................................4-2
Operator calls and how to clear them........................................4-2
Service call indications..............................................................4-4
Error messages in the Status Monitor......................4-6
Error message printouts...........................................4-8
Paper Handling......................................................4-10
PAPER JAMS and how to clear them...................4-11
Others……………………………………………4-16
For printing with the Serial Interface (For HL-1250 Only)...4-16
For DOS users (For HL-1240/1250 Only).............................4-16
For Apple Macintosh Computers user using RS-100M
(For HL-1250 Only)................................................................4-17
For iMac and Power Macintosh G3 with USB
(For HL-1240/1250 Only).......................................................4-17
Improving the print quality...................................4-18
How to print correctly...........................................4-24
For DOS users (For HL-1240/1250 Only)..............................4-25
APPENDIX
Printer Technical Specifications.............................A-1
Printing.....................................................................................A-1
Functions..................................................................................A-3
Electrical and Mechanical........................................................A-4
Parallel Interface Specifications.............................A-5
USB (Universal Serial Bus) Interface
(HL-1240/1250 Only)...........................................A-7
Resident Font (HL-1240/1250 Only).....................A-8
HL-1240:...................................................................................A-8
Bitmapped Fonts.......................................................................A-8
HL-1250 :..................................................................................A-8
Bitmapped Fonts.......................................................................A-8
Scalable Fonts...........................................................................A-9
Symbol Sets / Character Sets (HL-1240/1250 Only)
.................................................................A-10
OCR Symbol Sets (HL-1250 Only).......................................A-10
HP LaserJet IIP Mode (HL-1240)..........................................A-10
HP LaserJet 6P Mode (HL-1250)...........................................A-10
EPSON Mode (HL-1250 Only)..............................................A-11
IBM Mode (HL-1250 Only)...................................................A-11
REGULATIONS..................................................A-17

Definitions of Warnings, Cautions, and Notes

The following conventions are used in this User’s Guide:
Warning
Indicates warnings that must be observed to prevent possible personal injury.
Caution
!
Indicates cautions that must be observed to use the pr i nter properly or prevent damage to the printer.
Note
Indicates notes and useful tips to remember when using the printer.
TABLE OF CONTENTS

To Use the Printer Safely

Warning
After you have just used the printer, some internal parts of the
• •
printer are extremely hot. When you open the front cover or rear cover of the printer, never touch the shaded parts shown in the following illustration.
High Temperature
Front view Rear view
Τhere are high voltage electrodes inside the printer. Before
cleaning the printer, make sure you have turned off the power swit ch and unplugged the power cord from the power outlet.
High Temperature
Turning off the Power Switch and Unplug the Printer

Shipment of the Printer

If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.
Caution
!
When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag.
Failure to remove the unit and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY.
1 Remove the drum unit assembly.
3 Remove the AC cord from the
printer. Re-pack the printer.
2 Place it in the plastic bag and seal
the bag completely.
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-800-276-7746 (within US) In CANADA 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation 15 Musick Irvine, CA 92618
In CANADA Brother International Corporation (Canada), Ltd.
- Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6
TABLE OF CONTENTS
BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit.
Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax­Back subjects.
DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS For technical questions and downloading drivers:
http://www.brother.com

CHAPTER1 ABOUT THIS PRINTER

What is included in the carton

Components

When you unpack the printer, check to see th at you have all of the following parts:
CHAPTER 1 ABOUT THIS PRINTER
Drum unit assembly (with toner cartridge included)
AC power cord
Components may differ from one country to another.
Printer
CD-ROM
Fig. 1-1 Components in the Printer Carton
Floppy
disk
Documents
1-1

About your printer

Tray extension flap
Manual feed slot
Control panel
Face down output tray
Rear cover
Paper cassette
Fig. 1-2 Front View
Powerswitch
AC power inlet
Front cover
Manual feed paper guides
Modular jack for lower tray unit
Rear cover
Powerswitch
AC power inlet
Parallel Interface connector
USB (Universal Serial Bus Interface) connector (HL-12401250 Only)
Fig. 1-3 HL-1030/1240 Rear View Fig. 1-4 HL-1250 Rear View
1-2
Parallelinterfaceconnector

Features of your printer

High Resolution and Fast Printing Speed
HL-1030 :
True 600 x 600 dots per inch (dpi) (GDI mode), with microfine toner and up to 10 pages per minute (ppm) print speed (A4 or Letter paper).
HL-1240 :
True 600 x 600 dots per inch (dpi) (GDI mode), True 300 x 300 dots per inch (dpi) (PCL mode) with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper).
HL-1250 :
True 600 x 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with microfine toner and up to 12 pages per minute (ppm) prin t speed (A4 or Letter paper).
CHAPTER 1 ABOUT THIS PRINTER
Front Operation
Basic operation of the printer can be done from the front panel.
Versatile Paper Handling
This printer loads paper automatically from the paper cassette. The paper cassette can hold A4, letter, B5, Executive, A5 and A6 sizes of paper. The manual feed slot allows manual paper loading sheet by sheet so you can use a variety of types and sizes of paper. For ad di tional information, see “What kind
of paper can I use” in Chapter 1.
Enhanced Printing Performance and User-Friendly Operation
for Windows
The dedicated printer drivers for Microsoft® Windows® 95/98, Windows 3.1 and Windows NT 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our uniq ue compression mode to enhance the printing speed in Windows applications and allows you to cho ose vari ous printer settings including toner save mode, custom paper size, sleep mode, gray scale adjustment, resolution and many layout functions. You can easily set these print options through the Printer Setup Menu.
®
1-3
Quick Print Setup
You can easily make changes to settings which you need to change frequently in a small selection window on your screen.
Remote Printer Console Program for DOS
(For HL-1240/1250 Only)
The Remote Printer Console (RPC) utility program is avail able on the CD-ROM supplied with your printer. When you operate your computer in a DOS (Disk Operating System) environment, this program all ows you to easily change the default settings of the printer such as fonts, page setup, and emulations.
This program also provides a status monitor program, which is a Terminate-and­Stay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen.
Popular Printer Emulation Support (For HL-1240/1250 Only)
These printers support the following popular printer emulation modes. The HL-1240 supports HP LaserJet IIP (PCL4). The HL-1250 supports HP LaserJet 6P (PCL6), Epson FX-850 and IBM
Proprinter XL. When you use DOS application software or Windows version
3.0 or earlier, you can use any of these emulations to opera te the printe r. The printer also supports auto-emulation switching between HP and Epson or HP and IBM. If you want to select the printer emulation, you can do it using the Remote Printer Console Program.
Printer Status Monitor with Bi-directional Parallel Interface
The printer driver can monitor the status of your printer using bi-directional parallel communications. IEEE-1284 bi-directional parallel printer cable is recommended.
The printer status monitor program can show the current status of your printer. When printing, the animated dialog box appears on your computer screen to show the current printing process. If an error occurs, a dialog box will appear to let you know what to correct. For example: when your printer is out of paper, the dialog box will display “No Paper” and instructions for the proper corrective action.
1-4
CHAPTER 1 ABOUT THIS PRINTER
USB Interface (For Windows 98, iMac and Power Macintosh
G3 with USB users Only) (For HL-1240/1250 Only)
This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer.
High Resolution Control & Advanced Photoscale Technology
(For HL-1250 Only)
High resolution control (HRC) technology provide s clea r and crisp printouts. Use this function to get smooth text print quality.
Advanced Photoscale Technology (APT) enables the printer to print graphics in 256 grayscales, producing nearly photog raphi c quality. Use this function when you want to print photographic images.
Enhanced Memory Management
The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, wh ic h can automatically compress graphic and font data efficiently into the printer’s memory. You can avoid memory errors and print most full page 600 dpi g ra p hic and text data, including larger fonts, with the printer’s standard memory.
1-5
Environment-Friendly
Economy Printing Mode
This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes—25% toner saving and 50% toner saving—through the Windows prin te r driver supplied with your printer.
Sleep Mode (Power Save Mode)
When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. The HL-1030/1240 consumes less than 5 Watts, the HL-1250 consumes less than 6 Watts when in sleep mode.
Low Running Cost
Since the toner cartridge is separate from the drum unit, you need to replace only the toner cartridge after approximately 3,000 pages, which is both cost effective and ecologically friendly. (
up to 6,000 pages can also be used in this printer.
The actual number of pages printed with a toner cartri dge may vary depending on your average type of print job, the figu res quoted are based on 5% coverage per page.
You can print up to 20,000 pages with the drum unit, however there are many factors that determine the actual drum life.
An optional high capacity toner unit that will print
)
Bar Code Print (HL-1250 Only)
This printer can print the followin g 11 types of bar codes:
• Code 39 • UPC-E
• Interleaved 2 of 5 • Codabar
• EAN-8 • US-PostNet
• EAN-13 • ISBN
• UPC-A • Code 128
• EAN-128
1-6

What printer options are available

External Print Server (Brother NC-2010p)
An optional Network print server Brot he r NC-201 0p is avai lable, which allows your printer to be connected to your N e twork via the parallel interface. See
“What is the Brother print server (NC-2010p)” in Chapter 2
Lower Tray Unit (LT-400) (HL-1250 Only)

A lower tray unit expands the paper source capacity. You can load extra paper and switch between the upper and lower paper sources automatically. See “The
Lower Tray Unit” in Chapter 2.
CHAPTER 1 ABOUT THIS PRINTER
Serial Interface (RS-100M) (HL-1250 Only)
To connect the printer to a computer or a Unix work stati on wi th a serial interface or to an Apple Macintosh computer, you need to inst all the optional interface board (RS-100M). See “How to use the SERIAL INTERFACE (RS-100M)
connection” in Chapter 2.
SIMM (Memory) (HL-1250 Only)
The printer has 4.0 Mbytes of standard memory and one slo t for optional additional memory. The memory can be ex pand ed up to 36 Mbytes by installing a commercially available single in-line memory modules (SIMM). It is recommended to add memory if you want to print graphics at higher resolutions.
1-7

Place the printer

Please take note of the following before using the printer.

Power Supply

Use the printer within the specified power range.
AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)
Check the rating plate on the back of the printer for your model’s
specification.
The power cord, including extensions, should not exceed 5 meters (16.5 feet).
Do not share the same power circuit with other high-power appliances,
particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the printer with these appliances, it is recommended that you use an isolation transformer or a high-fre quency noise filter.
Use a voltage regulator if the power source is not stable.

Environment

The printer should be installed near a power outlet, which is easily accessible.
Use the printer only within the followin g ranges of temperature and humidity.
The printer should be used in a well ventilation room.
Place the printer on a flat, horizontal surface.
Keep the printer clean. Do not place the printer in a dusty place.
Do not place the printer where the ventilation hole of the printer is obstructed.
Do not place the printer where it is exposed to direct su nlight. Use a blind or a
Do not place the printer near devices that contain magn et s o r generate magnetic
Do not subject the printer to strong physical shocks or vibrations.
Do not expose the printer to open flames or salty or c orrosive gasses.
Do not place objects on top of the printer.
Do not place the printer near an air conditioner.
Keep the printer horizontal when carrying.
Do not cover the slots in the top cover.
Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F) Ambient humidity: 20% to 80% (without condensation)
Keep a gap of approximately 100 mm (4 inches) between th e ventilation hole and the wall.
heavy curtain to protect the printer from direct s unli g ht when the printer is unavoidably set up near a window.
fields.
1-8
CHAPTER 1 ABOUT THIS PRINTER

System Requirements for the Brother Printing Solution for Windows

Check the following system requirements to setup and operate the pr inter in Brother Printing Solution for Windows:
IBM PC or compatible with 80486 SX or higher micr oprocessor
10 MB of space available on your hard disk for the printer driver and all fonts
Microsoft Windows 3.1/3.11, Window s 95/98 or Windows NT 4.0
1-9

What kind of paper can I use

Media Type

Paper type Paper size
Paper cassette (standard) cut sheet
Transparencies
Manual feed slot cut sheet
envelope
organizer Transparencies Labels other sizes
Optional lower paper cassette (For HL-1250 Only)
cut sheet letter, A4, ISO B5, Executive, A5
letter, A4, ISO B5, Executive, A5, A6, and legal (US and Canada Only) A4, Letter letter, A4, B5 (JIS/ISO), Executive,
A5, A6, legal
COM 10, Monarch, C5, DL and
ISO B5 Day-Timer A4, Letter A4, Letter 70-216 x 116-356 mm,
2.75-8.5 x 4.57-14 inches
and legal (US and Canada Only)
®
J, K, L

Paper Specification

Paper Cassette
Cut Sheet
Basis Weight 64 to 105 g/m2 (17 to 28 lb.) Caliper 0.08 to 0.13 mm
(0.003 to 0.005 in.)
Moisture Content 4 % to 6% by weight
Manual Feed Slot
Cut Sheet Envelope
Basis Weight 64 to 158 g/m2 (17 to 43 lb.) 75 to 90 g/m2 single thickness
(20 to 24 lb.)
Caliper 0.08 to 0.2 mm
(0.003 to 0.008 in.)
Moisture Content 4% to 6% by weight 4% to 6% by weight
0.084 to 0.14 mm (0.003 to 0.005 in.) single thickness
1-10
We recommend you use labels or transparencies which are designed for use in
The printing speed may change, dep ending on the paper size and the media type

Paper Capacity

Upper Paper Cassette
A4/Letter paper: Approx. 250 sheets of 80 g/m
Transparencies 10 sheets
Note
laser printers.
in use, in order to avoid damage to the printer.
(21 lb.)
CHAPTER 1 ABOUT THIS PRINTER
2
Up to 27 mm (1.06 inch) in height (up to the mark)
Face down printing into the output tray
A4/Letter paper: Approx. 150 sheets of 80 g/m2 (21 lb.)
Face up printing out of the rear of the printer
Thicker paper: Single sheet of thicker paper

Recommended Paper

Cut sheet: Xerox 4200 (in USA) /
Xerox 80 Premier Paper (in Europe) or equivalent
Label: Avery laser label or equivalent
Transparencies: 3M CG3300 or equivalent
1-11

Remarks

It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities.
Avoid using coated paper, such as vinyl coated paper.
Avoid using preprinted or highly textured paper.
Use a recommended type of paper, especially pl ai n paper and transparencies, for optimum printing. For more information on paper specifications, consult your nearest authorized sales representative or the place you purchased your printer.
If the paper has problems feeding from t h e paper cassette, use the manual feed slot and try again.
Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit.
Make sure that you have selected the appropriate media type in the printer driver for optimum printing.
The print quality might be degraded or th e li fe of the drum unit might be shortened with the following usage. Using the printer for speci a l pri nt jo bs for lon g periods of time (i.e. printing name cards, etc.)

Cut Sheet

We recommend you use long-grained p aper for the best print quality. If you are using short-grained paper, it may be the cause of paper jams.

Labels / Transparencies

Avoid feeding labels with the carrier shee t exposed, or your printer will be damaged.
We recommend you use labels or transparencies which are designed for use in laser printers.
1-12

Special Paper

Before using paper with holes, such as organizer shee ts, you must fan the stack well to avoid paper jams and misfeeds.
Do not use organizer sheets that are stuck together. The glue that is used might cause damage to the printer.
Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible. Feeding curled paper ca n cause paper jams and misfeeds.
CHAPTER 1 ABOUT THIS PRINTER
Fig. 1-5 Fan the Paper and
Straighten the Paper
Different types of paper should not be loaded at the sa me time in the paper cassette, it may cause paper jams or misfeeds.
1-13

Envelopes

,
,
,
,
,
The following types of envelopes are not rec o mmended for use.
Damaged, curled, wrinkled, or irregularly shaped envelopes
Extremely shiny or highly textured envelopes
Envelopes with clasps
Envelopes with self-adhesive closures
Envelopes of baggy construction
Envelopes not sharply creased
Embossed envelopes
Envelopes already printed by a laser printer
Envelopes pre-printed on the inside
Envelopes that cannot be arranged uniformly when placed in a pile

Printable Area

The figure below shows the physically printable area.
4.2 mm
(0.17 in.)
6.35 mm
(0.25 in.)
Fig. 1-6 Envelopes
5.1 mm
(0.20 in.)
,,,,,,
,,,,,,
,,,,,,
,,,,,,
Unprintable area
,,,,,,
4.2mm
(0.17 in.)
Fig. 1-7 Printable Area
1-14
CHAPTER 1 ABOUT THIS PRINTER

How to load paper into the Paper Cassette



Pull the paper cassette completely out of the printer.
1.
Fig. 1-8 Pull out the paper cassette
Adjust the paper guides at the right and rear of the paper ca sset te to match the paper
2.
size you want to load. Make sure that the t i p of t he paper gu ides fit into the slots correctly.
Fig. 1-9 Adjust the paper guides
1-15

Load paper into the paper cassette. Make sure that the paper is flat in the cassette at
3.
all four corners.
Fig. 1-10 Load the paper
Note
Do not load more than 250 sheets of paper (80 g/m2) in the cassette, or paper jams may occur. Paper should be loaded up to the line s o n the sliding guide.
Fig. 1-11 Paper Lines
1-16
CHAPTER 1 ABOUT THIS PRINTER

Install the paper cassette into the printer. Make sure it is inserted fu lly into the
4.
printer.
Note
Extend the Output tray extension flap to preve nt the paper from sliding off the
face down output tray.
Fig. 1-12 Extend the Output tray extension flap
We recommend that you remove printed pages immediately after printing if you
choose not to extend the Output tray extension flap.
Caution
!
Remove each sheet immediately especially when you use transparencies.
Fig. 1-13 Remove each sheet
1-17

How to load a sheet of paper manually

Note
Insert the paper into the manual feed slot using both hands.
The printer turns the manual feed mode on automa ti ca ll y when yo u insert paper
into the manual feed slot.
If the paper you are printing is between A4 and A6 in size, and between 64 g/m
and 105 g/m2 we recommend that you use the paper cassette.
You may also view the technique of loading one sheet of paper manually in the instructional video on the supplied CD-ROM.
2
1-18
CHAPTER 1 ABOUT THIS PRINTER

Select manual feed mode in the printer driver.
1.
<Windows 95 / 98 and Windows 3.1>
1-19
<Windows NT4.0>

Send the print data to the printer.
2.
Note
A “NO PAPER” message is shown in the Statu s Monitor until you insert a sheet of paper into the manual feed slot.
Fig. 1-14 Select manual feed mode
Drum
Ready Paper Alarm Toner Data
Fig. 1-15 No paper
1-20
CHAPTER 1 ABOUT THIS PRINTER

Set the width of the manual feed slot paper guides using both hands to the paper
3.
width to be used.
Fig. 1-16 Set the width of the manual feed slot paper guides


Insert the paper into the manual feed slot with both hands until the front edge of the
4.
paper touches the paper feed roller. Hold the paper in this position until the printer feeds the paper in automatically a short distance and then let go of the paper.
Fig. 1-17 Insert the paper
After the printer ejects the printed page, insert the next sheet of paper as in step 4
5.
above. The printer will wait until you insert the next shee t of paper. Repeat this as necessary for the number of pages you need to print.
1-21

To print on thicker paper and card

The printer has a straight paper path from the manual feed slot to the rear of the printer when the rear cover is lifted upwards. Use this paper feed and output method when you want to print on thicker paper or card.



Select manual feed mode in the printer driver.
1.
Lift up the rear cover at the rear of the printer.
2.
Fig. 1-18 Lift up the rear cover
Send the print data as us ual.
3.
Note
A “NO PAPER” message is shown in the Statu s Monitor until you insert a sheet of paper into the manual feed slot.
Drum
Ready Paper Alarm Toner Data
Fig. 1-19 No paper
1-22
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