Please complete the following information for future
reference:
Model Number: DCP-J152W
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
For your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs.
You can download the latest software documents and utilities, read FAQs and troubleshooting
tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
In Canada:1-877-BROTHER
(514) 685-4898 (assistance via fax)
i
Service Center Locator (USA only)
NOTE
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In Canada, only Visa and MasterCard are accepted.
In USA:1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada:1-877-BROTHER
http://www.brother.ca/
ii
Accessories and Supplies
DescriptionItem
Ink Cartridge Standard Yield <black>
Ink Cartridge Standard Yield <yellow>
Ink Cartridge Standard Yield <cyan> (blue)
Ink Cartridge Standard Yield <magenta> (red)
Ink Cartridge High Yield <black>
Ink Cartridge High Yield <yellow>
Ink Cartridge High Yield <cyan> (blue)
Ink Cartridge High Yield <magenta> (red)
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets)BP71GLTR
(4" 6" size / 20 sheets)BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets)BP60MPLTR (USA only)
LC101BK (Prints approx. 300 pages)
LC101Y (Prints approx. 300 pages)
LC101C (Prints approx. 300 pages)
LC101M (Prints approx. 300 pages)
LC103BK (Prints approx. 600 pages)
LC103Y (Prints approx. 600 pages)
LC103C (Prints approx. 600 pages)
LC103M (Prints approx. 600 pages)
1
1
1
1
1
1
1
1
Basic User's GuideLER030001 (English for USA and Canada)
CD ROM for Windows
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
®
& Mac
LEK459001
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
v
User's Guides and where do I find them?
Which Guide?What's in it?Where is it?
Product Safety GuideRead this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Quick Setup GuideFollow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are
using.
Basic User’s GuideLearn the basic Copy and Scan operations, and how
to replace consumables. See troubleshooting tips.
Advanced User’s GuideLearn more advanced operations: Copy; printing
reports; and performing routine maintenance.
Software and Network
User’s Guide
This Guide provides instructions for Scanning,
Printing and other operations that can be performed
by connecting your Brother machine to a computer.
You can also find useful information about using the
Brother ControlCenter utility, using your machine in
a network environment, and frequently used terms.
Web Connect GuideThis Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file/CD-ROM
PDF file / Brother
Solutions Center
1
AirPrint GuideThis Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
Google Cloud Print
Guide
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
1
Visit us at http://solutions.brother.com/.
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
PDF file / Brother
Solutions Center
1
1
1
vi
Table of Contents
(Basic User’s Guide)
1General information1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows
Accessing the Advanced User’s Guide and Software and
Cleaning and checking the machine
Packing and shipping the machine
BGlossary
CIndex
4Receiving a fax
(MFC models)
Memory Receive (Black & White only)
Additional receiving operations
5Dialing and storing numbers
(MFC models)
Voice operations
Additional dialing operations
Additional ways to store numbers
6Printing reports
Fax reports (MFC models)
Reports
7Making copies
Copy options
x
General information1
1
Using the
1
IMPORTANT
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies
specific keys on the machine’s
control panel and buttons on
the computer screen.
ItalicsItalicized typeface
emphasizes an important
point or refers you to a related
topic.
1
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how to respond to a situation
that may arise or give tips about how the
operation works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Accessing Brother
®
Utilities (Windows
If you are using a PC or tablet running
Windows
either by tapping the screen or by clicking
with your mouse.
®
8, you can make your selections
8) 1
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
After the printer driver is installed,
(Brother Utilities) appears on both the
Start screen and the desktop.
a Tap or click Brother Utilities either on
the Start screen or the desktop.
1
Chapter 1
NOTE
b Select your machine.
c Choose the function you want to use.
Accessing the
Advanced User’s
Viewing User’s Guides1
(Windows®)1
Windows®XP/Windows Vista®/
Windows
Windows Server
Windows Server
To view the documentation, from
Brother, DCP-XXXX (where XXXX is your
model name) from the programs group,
and then choose User’s Guides.
Windows
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click Support in the left navigation bar,
and then click User’s Guides.
®
7/Windows Server®2003/
®
2008/
®
2008 R2
(Start), All Programs, select
®
8/Windows Server® 2012
Guide and Software
and Network User’s
Guide
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Copy, Printer,
Scanner, and Network features. When you
are ready to learn detailed information about
these operations, read the Advanced User’s
Guide and Software and Network User’s
Guide in HTML format that are on the
CD-ROM.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions:
1
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go
to Computer (My Computer). (For
Windows
Click (File Explorer) on the
taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
®
8 and Windows Server® 2012:
b If the model name screen appears, click
your model name.
2
General information
c If the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
d Click User’s Guides.
e Click PDF/HTML documents. If the
country screen appears, choose your
country. After the list of User’s Guides
appears, choose the guide you want to
read.
(Macintosh)1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
e After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User’s Guide
Scan
ControlCenter
How to find Network setup
instructions
Your machine can be connected to a wireless
network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
For more information about network
setup, see Software and Network User’s
Guide: Network.
1
1
b Double-click the User’s Guides icon.
c Select your model and language if
needed.
d Click User’s Guides. If the country
screen appears, choose your country.
3
Chapter 1
How to access Guides
for Advanced Features
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
Web Connect Guide1
This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images,
printing data and uploading files directly to
Internet services.
AirPrint Guide1
This Guide provides information for using
AirPrint to print from OS X v10.7.x, 10.8.x and
your iPhone, iPod touch, iPad, or other iOS
device to your Brother machine without
installing a printer driver.
Google Cloud Print Guide1
This Guide provides details on how to use
Google Cloud Print™ services for printing
over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
network.
.
®
Accessing Brother
1
1
Support (Windows
You can find all the contacts you will need,
such as web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/
Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
Displays messages on the screen to help you
set up and use your machine.
2Mode keys:
SCAN
Lets you access Scan mode.
WEB
Lets you connect the Brother machine to an
Internet service.
For more information, see Web Connect
Guide.
3Menu keys:
or
Press d or c to move the selected area left
or right on the LCD.
or
Clear
Press to go back to the previous menu
level.
OK
Lets you choose a setting.
4 Warning icon
The warning icon lights up when there is
an error or maintenance message. Press
Stop/Exit to view the instructions on the LCD.
For information about error messages, see
Error and maintenance messages on page 40.
Press a or b to scroll through the menus
and options.
Menu
Access the main menu.
6
General information
1
56
7
5 Stop/Exit
Stops an operation or exits the menu.
6 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The LCD will display
Shutting Down and will stay on for a few
seconds before turning itself off.
If you turn off the machine using , it will
still periodically clean the print head to maintain
print quality. To prolong print head life, provide
better ink efficiency, and maintain print quality,
you should keep your machine connected to
the power at all times.
7Start keys:
Black Start
Lets you start making copies in black &
white. Also lets you start a scanning
operation (in color or black & white
depending on the scan setting).
Color Start
Lets you start making copies in full color.
Also lets you start a scanning operation (in
color or black & white, depending on the
scan setting).
8Number of Copies
Press + to increase or - to decrease the
number of copies.
7
Chapter 1
NOTE
1
LCD screen1
The LCD displays the machine’s status when
the machine is idle.
1Wireless Status
A four-level indicator displays the current
wireless signal strength if you are using a
wireless connection.
0Max
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Inkjet Paper.
Press OK.
You can see the current setting on the
LCD:
Basic Operations1
The following steps show how to change a
setting in the machine. In this example, the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
Press Clear if you want to go back to the
previous level.
e Press Stop/Exit.
8
Warning LED indications1
General information
The Warning LED (Light Emitting Diode) is a
light that shows the DCP status. The LCD
displays the machine status when the
machine is idle.
LEDDCP
status
ReadyThe DCP is ready for
Off
Cover
Open
Orange
Cannot
Print
Description
use.
The cover is open.
Close the cover. (See
Error and maintenance
messages on page 40.)
Replace the ink
cartridge with a new
one. (See Replacing the ink cartridges
on page 32.)
1
Paper ErrorPut paper in the tray or
clear the paper jam.
Check the LCD
message. (See
Troubleshooting
on page 39.)
Other
Messages
Check the LCD
message. (See Error
and maintenance
messages on page 40.)
9
2
NOTE
2
1
1
1
2
3
3
Loading paper2
Loading paper and
other print media
Load only one size of paper and one type of
paper in the paper tray at a time.
(For more information about paper size,
weight and thickness, see Choosing the right print media on page 19.)
a Pull the paper tray completely out of the
machine.
• If the paper support flap (1) is open, close
it, and then close the paper support (2).
b Lift the output paper tray cover (1).
2
c Gently press and slide the paper width
guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
• When you load a different paper size in
the tray, you will need to change the
Paper Size setting in the machine at the
same time.
(See Paper Size on page 16.)
10
NOTE
When you are using Legal size paper,
NOTE
IMPORTANT
NOTE
1
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
Loading paper
e Gently put the paper into the paper tray
printing surface face down and top edge
in first.
Check that the paper is flat in the tray.
2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not
curled or wrinkled.
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
11
Chapter 2
IMPORTANT
1
2
1
f Gently adjust the paper width guides (1)
to fit the paper.
Make sure the paper width guides lightly
touch the sides of the paper.
g Close the output paper tray cover.
i While holding the paper tray in place,
pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
DO NOT use the paper support flap when
printing on Legal size paper.
h Slowly and firmly push the paper tray
completely into the machine.
12
Loading paper
IMPORTANT
IMPORTANT
Loading envelopes2
About envelopes2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m
Some envelopes need margin settings to
be set in the application you are using.
Make sure you do a test print first before
printing multiple envelopes.
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
2
).
Loading envelopes2
a Before loading, press the corners and
sides of envelopes to make them as flat
as possible.
2
• That are pre-printed on the inside.
GlueDouble flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
If envelopes are “double-feeding,” put one
envelope in the paper tray at a time.
13
Chapter 2
1
2
b Put envelopes in the paper tray with the
printing surface face down. If the
envelope flaps are on the long edge,
load the envelopes in the tray with the
flap on the left, as shown in the
illustration. Gently press and slide the
paper width guides (1) and paper length
guide (2) to fit the size of the envelopes.
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a Open the envelope flap.
b Put the envelope into the paper tray with
the printing surface face down and the
flap positioned as shown in the
illustration.
2
c Select Reverse Print (Windows
®
) or
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and
then adjust the size and margin in the
application you are using.
For more information, see Software and
Network User’s Guide: Reverse Print
(Windows
®
) or Reverse Print
(Macintosh).
14
Loading paper
NOTE
1
3
24
Unprintable area2
The printable area depends on the settings in the application you are using. The figures show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas
of cut-sheet paper only when the Borderless print feature is available and turned on.
For more information, see Software and Network User’s Guide: Print without a Border
(Windows
Cut-Sheet PaperEnvelopes
®
) or Print without a Border (Macintosh).
1
2
42
3
Top (1)Left (2)Bottom (3)Right (4)
Cut-Sheet0.12 in. (3 mm)0.12 in. (3 mm)0.12 in. (3 mm)0.12 in. (3 mm)
Envelopes0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)
The Borderless print feature is not available for envelopes, 2-sided printing and some paper
sizes, such as Legal and Executive. For more information, see Printer on page 77.
15
Chapter 2
NOTE
Paper settings2
Paper Type2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
Paper Size2
You can use the following sizes of paper for
copies: Letter, Legal, A4, A5, Executive and
Photo (4" 6")/(10 15 cm). When you
change the size of paper you load in the
machine, you will need to change the
Paper Size setting at the same time.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5, EXE or 4"x6".
Press OK.
e Press Stop/Exit.
The machine ejects paper with the printed
surface face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
e Press Stop/Exit.
16
Loading paper
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the Basic tab of the printer driver or in
the Paper Type setting of the machine’s
menu.
(See Paper Type on page 16.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When using transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media2
2
To get the best print quality, we suggest using
the Brother paper listed in the table.
We recommend using 3M Transparency Film
when you print on transparencies.
Brother paper
Paper TypeItem
Premium Plus Glossy
Photo
LetterBP71GLTR
4" 6"BP71GP20
2
Handling and using print
media2
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
the photo paper. Load photo paper with
the shiny side facing down.
Avoid touching either side of the
transparency paper because it absorbs
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
17
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