Brother DCP-J152W User Manual

Basic User’s Guide
DCP-J152W
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future reference:
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/
© 2013 Brother Industries, Ltd. All rights reserved.
.

Brother numbers

NOTE
NOTE
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
For your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (assistance via fax)
i
Service Center Locator (USA only)
NOTE
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
In Canada, only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
ii

Accessories and Supplies

Description Item
Ink Cartridge Standard Yield <black>
Ink Cartridge Standard Yield <yellow>
Ink Cartridge Standard Yield <cyan> (blue)
Ink Cartridge Standard Yield <magenta> (red)
Ink Cartridge High Yield <black>
Ink Cartridge High Yield <yellow>
Ink Cartridge High Yield <cyan> (blue)
Ink Cartridge High Yield <magenta> (red)
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
LC101BK (Prints approx. 300 pages)
LC101Y (Prints approx. 300 pages)
LC101C (Prints approx. 300 pages)
LC101M (Prints approx. 300 pages)
LC103BK (Prints approx. 600 pages)
LC103Y (Prints approx. 600 pages)
LC103C (Prints approx. 600 pages)
LC103M (Prints approx. 600 pages)
1
1
1
1
1
1
1
1
Basic User's Guide LER030001 (English for USA and Canada)
CD ROM for Windows
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
®
& Mac
LEK459001
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
v

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the operating system and connection type you are using.
Basic User’s Guide Learn the basic Copy and Scan operations, and how
to replace consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Copy; printing
reports; and performing routine maintenance.
Software and Network User’s Guide
This Guide provides instructions for Scanning, Printing and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file/CD-ROM
PDF file / Brother Solutions Center
1
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Google Cloud Print Guide
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
1
Visit us at http://solutions.brother.com/.
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
1
1
1
vi

Table of Contents

(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and
Network User’s Guide......................................................................................... 2
Viewing User’s Guides .................................................................................... 2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD screen......................................................................................................8
Basic Operations ............................................................................................. 8
Warning LED indications .................................................................................9
2 Loading paper 10
®
8) .............................................................1
®
)................................................................ 4
Loading paper and other print media...................................................................10
Loading envelopes ........................................................................................13
Unprintable area ............................................................................................ 15
Paper settings......................................................................................................16
Paper Type ....................................................................................................16
Paper Size.....................................................................................................16
Acceptable paper and other print media..............................................................17
Recommended print media ...........................................................................17
Handling and using print media.....................................................................17
Choosing the right print media.......................................................................19
3 Loading documents 20
How to load documents .......................................................................................20
Using the scanner glass ................................................................................ 20
Unscannable area .........................................................................................21
4 Making copies 22
How to copy ......................................................................................................... 22
Stop copying.................................................................................................. 22
Copy options........................................................................................................22
Paper Type ....................................................................................................23
Paper Size.....................................................................................................23
5 How to print from a computer 24
Printing a document............................................................................................. 24
vii
6 How to scan to a computer 25
Before scanning...................................................................................................25
Scanning a document as a PDF file using ControlCenter4 (Windows How to change the machine’s SCAN mode settings for PDF scanning using
ControlCenter4 (Windows
How to scan a document as a PDF file using the control panel
(Windows
®
and Macintosh) ..............................................................................31
®
) .............................................................................29
®
) .............26
A Routine maintenance 32
Replacing the ink cartridges ................................................................................32
Cleaning and checking the machine....................................................................35
Cleaning the scanner.....................................................................................35
Cleaning the print head .................................................................................35
Checking the print quality ..............................................................................36
Checking the print alignment .........................................................................37
Setting the date and time..................................................................................... 38
B Troubleshooting 39
Identifying your problem ......................................................................................39
Error and maintenance messages.......................................................................40
Error animation ..............................................................................................45
Printer jam or paper jam................................................................................45
If you are having difficulty with your machine ......................................................53
Machine Information ............................................................................................ 59
Checking the serial number ...........................................................................59
Checking the firmware version ......................................................................59
Reset functions .............................................................................................. 59
How to reset the machine.............................................................................. 59
C Settings and features tables 60
Using the Settings tables .....................................................................................60
Memory Storage ..................................................................................................60
Menu table ...........................................................................................................61
Entering Text .......................................................................................................72
Entering numbers and letters ........................................................................72
Inserting spaces ............................................................................................ 72
Inserting symbols........................................................................................... 72
Making corrections ........................................................................................ 72
viii
D Specifications 73
General................................................................................................................73
Print media........................................................................................................... 75
Copy ....................................................................................................................76
Scanner ...............................................................................................................76
Printer .................................................................................................................. 77
Interfaces .............................................................................................................77
Network................................................................................................................ 78
Computer requirements.......................................................................................79
Consumable items ...............................................................................................80
E Index 81
ix
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage Volume Settings (MFC models) Automatic Daylight Saving Time (MFC models) Sleep Mode Auto Power Off (DCP model) LCD screen Mode Timer (MFC models)
2 Security features
(MFC models)
TX Lock
3 Sending a fax (MFC models)
Additional sending options Additional sending operations
A Routine maintenance
Cleaning and checking the machine Packing and shipping the machine
B Glossary
CIndex
4 Receiving a fax
(MFC models)
Memory Receive (Black & White only) Additional receiving operations
5 Dialing and storing numbers
(MFC models)
Voice operations Additional dialing operations Additional ways to store numbers
6 Printing reports
Fax reports (MFC models) Reports
7 Making copies
Copy options
x

General information 1

1
Using the
1
IMPORTANT
documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies
specific keys on the machine’s control panel and buttons on the computer screen.
Italics Italicized typeface
emphasizes an important point or refers you to a related topic.
1
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shock.
Accessing Brother
®
Utilities (Windows
If you are using a PC or tablet running Windows
either by tapping the screen or by clicking with your mouse.
®
8, you can make your selections
8) 1
Courier New
Text in Courier New font identifies messages on the LCD of the machine.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
After the printer driver is installed,
(Brother Utilities) appears on both the
Start screen and the desktop.
a Tap or click Brother Utilities either on
the Start screen or the desktop.
1
Chapter 1
NOTE
b Select your machine.
c Choose the function you want to use.
Accessing the Advanced User’s

Viewing User’s Guides 1

(Windows®) 1
Windows®XP/Windows Vista®/
Windows Windows Server Windows Server
To view the documentation, from
Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.
Windows
Click (Brother Utilities), and then
click the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.
®
7/Windows Server®2003/
®
2008/
®
2008 R2
(Start), All Programs, select
®
8/Windows Server® 2012
Guide and Software and Network User’s Guide
This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Copy, Printer, Scanner, and Network features. When you are ready to learn detailed information about these operations, read the Advanced User’s
Guide and Software and Network User’s Guide in HTML format that are on the
CD-ROM.
If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:
1
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go to Computer (My Computer). (For
Windows
Click (File Explorer) on the
taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then double-click start.exe.
®
8 and Windows Server® 2012:
b If the model name screen appears, click
your model name.
2
General information
c If the language screen appears, click
your language. The CD-ROM Top Menu will appear.
d Click User’s Guides. e Click PDF/HTML documents. If the
country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM drive. The following window will appear.
e After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software and Network User’s Guide
Scan
ControlCenter
How to find Network setup instructions
Your machine can be connected to a wireless network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)
For more information about network
setup, see Software and Network User’s Guide: Network.
1
1
b Double-click the User’s Guides icon. c Select your model and language if
needed.
d Click User’s Guides. If the country
screen appears, choose your country.
3
Chapter 1

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/
Click Manuals on your model’s page to download the documentation.
Web Connect Guide 1
This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
AirPrint Guide 1
This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Google Cloud Print Guide 1
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your
mobile device when connected to a Wi-Fi network.
.
®
Accessing Brother
1
1
Support (Windows
You can find all the contacts you will need, such as web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/ Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).
), click
®
) 1
) for
) for
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for genuine Brother
Supplies (http://www.brother.com/original/ click Supplies Information.
4
), click
),
General information
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.
)

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for genuine Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
),
), click
5
Chapter 1
1 2 3 4
8

Control panel overview 1

1 LCD (Liquid Crystal Display)
Displays messages on the screen to help you set up and use your machine.
2 Mode keys:
SCAN
Lets you access Scan mode.
WEB
Lets you connect the Brother machine to an Internet service.
For more information, see Web Connect Guide.
3 Menu keys:
or
Press d or c to move the selected area left or right on the LCD.
or
Clear
Press to go back to the previous menu level.
OK
Lets you choose a setting.
4 Warning icon
The warning icon lights up when there is
an error or maintenance message. Press Stop/Exit to view the instructions on the LCD. For information about error messages, see Error and maintenance messages on page 40.
Press a or b to scroll through the menus and options.
Menu
Access the main menu.
6
General information
1
5 6
7
5 Stop/Exit
Stops an operation or exits the menu.
6 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The LCD will display Shutting Down and will stay on for a few seconds before turning itself off.
If you turn off the machine using , it will
still periodically clean the print head to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, you should keep your machine connected to the power at all times.
7 Start keys:
Black Start
Lets you start making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scan setting).
Color Start
Lets you start making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scan setting).
8 Number of Copies
Press + to increase or - to decrease the number of copies.
7
Chapter 1
NOTE
1

LCD screen 1

The LCD displays the machine’s status when the machine is idle.
1 Wireless Status
A four-level indicator displays the current wireless signal strength if you are using a wireless connection.
0Max
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Inkjet Paper.
Press OK. You can see the current setting on the LCD:

Basic Operations 1

The following steps show how to change a setting in the machine. In this example, the Paper Type setting is changed from Plain Paper to Inkjet Paper.
a Press Menu. b Press a or b to choose
General Setup.
Press OK.
Press Clear if you want to go back to the previous level.
e Press Stop/Exit.
8

Warning LED indications 1

General information
The Warning LED (Light Emitting Diode) is a light that shows the DCP status. The LCD displays the machine status when the machine is idle.
LED DCP
status
Ready The DCP is ready for
Off
Cover Open
Orange
Cannot Print
Description
use.
The cover is open. Close the cover. (See
Error and maintenance messages on page 40.)
Replace the ink cartridge with a new one. (See Replacing the ink cartridges on page 32.)
1
Paper Error Put paper in the tray or
clear the paper jam. Check the LCD message. (See Troubleshooting on page 39.)
Other Messages
Check the LCD message. (See Error
and maintenance messages on page 40.)
9
2
NOTE
2
1
1
1
2
3
3

Loading paper 2

Loading paper and other print media

Load only one size of paper and one type of paper in the paper tray at a time.
(For more information about paper size, weight and thickness, see Choosing the right print media on page 19.)
a Pull the paper tray completely out of the
machine.
• If the paper support flap (1) is open, close it, and then close the paper support (2).
b Lift the output paper tray cover (1).
2
c Gently press and slide the paper width
guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
• When you load a different paper size in the tray, you will need to change the Paper Size setting in the machine at the same time.
(See Paper Size on page 16.)
10
NOTE
When you are using Legal size paper,
NOTE
IMPORTANT
NOTE
1
press and hold the universal guide release button (1) as you slide out the front of the paper tray.
Loading paper
e Gently put the paper into the paper tray
printing surface face down and top edge in first. Check that the paper is flat in the tray.
2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not curled or wrinkled.
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.
11
Chapter 2
IMPORTANT
1
2
1
f Gently adjust the paper width guides (1)
to fit the paper. Make sure the paper width guides lightly touch the sides of the paper.
g Close the output paper tray cover.
i While holding the paper tray in place,
pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
DO NOT use the paper support flap when printing on Legal size paper.
h Slowly and firmly push the paper tray
completely into the machine.
12
Loading paper
IMPORTANT
IMPORTANT

Loading envelopes 2

About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m
Some envelopes need margin settings to
be set in the application you are using. Make sure you do a test print first before printing multiple envelopes.
DO NOT use the following types of envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised writing on them).
• That have clasps or staples.
2
).
Loading envelopes 2
a Before loading, press the corners and
sides of envelopes to make them as flat as possible.
2
• That are pre-printed on the inside.
Glue Double flaps
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
If envelopes are “double-feeding,” put one envelope in the paper tray at a time.
13
Chapter 2
1
2
b Put envelopes in the paper tray with the
printing surface face down. If the envelope flaps are on the long edge, load the envelopes in the tray with the flap on the left, as shown in the illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.
If you have problems printing on envelopes with the flap on the short edge, try the following:
a Open the envelope flap. b Put the envelope into the paper tray with
the printing surface face down and the flap positioned as shown in the illustration.
2
c Select Reverse Print (Windows
®
) or Reverse page orientation (Macintosh) in the printer driver’s dialog box, and then adjust the size and margin in the application you are using. For more information, see Software and Network User’s Guide: Reverse Print
(Windows
®
) or Reverse Print
(Macintosh).
14
Loading paper
NOTE
1
3
24

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
For more information, see Software and Network User’s Guide: Print without a Border
(Windows
Cut-Sheet Paper Envelopes
®
) or Print without a Border (Macintosh).
1
2
42
3
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)
The Borderless print feature is not available for envelopes, 2-sided printing and some paper sizes, such as Legal and Executive. For more information, see Printer on page 77.
15
Chapter 2
NOTE

Paper settings 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency.
Press OK.

Paper Size 2

You can use the following sizes of paper for copies: Letter, Legal, A4, A5, Executive and Photo (4"  6")/(10  15 cm). When you change the size of paper you load in the machine, you will need to change the Paper Size setting at the same time.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5, EXE or 4"x6".
Press OK.
e Press Stop/Exit.
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
e Press Stop/Exit.
16
Loading paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.
(See Paper Type on page 16.)
When you print on Brother Photo paper,
load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When using transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Recommended print media 2

2
To get the best print quality, we suggest using the Brother paper listed in the table.
We recommend using 3M Transparency Film when you print on transparencies.
Brother paper
Paper Type Item
Premium Plus Glossy Photo
Letter BP71GLTR
4" 6" BP71GP20
2

Handling and using print media 2

Store paper in its original packaging and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of
the photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of the
transparency paper because it absorbs water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
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