Brother DCP-J140W User Manual

Basic User’s Guide

DCP-J140W

Version 0

UK/IRE/GEN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-J140W

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User’s Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide

Quick Setup Guide

Basic User’s Guide

Advanced User’s Guide

Software User’s Guide

Network Glossary

Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.

Learn the basic Copy and Scan operations and how to replace consumables. See troubleshooting tips.

Learn more advanced operations: Copy, printing reports and performing routine maintenance.

Follow these instructions for Printing, Scanning, Network Scanning, Web Services (Scan), and using the Brother ControlCenter utility.

This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms.

Printed / In the box

PDF file / CD-ROM

NetworkUser’sGuide

This Guide provides useful information about wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about

printing JPEG and PDF device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

It may differ depending on your country.

Visit us at http://solutions.brother.com/.

PDF printing is not supported on Windows® Phone.

files from your mobile

PDF file / CD-ROM

PDF file / Brother

Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation ....................................................................................... 1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User’s Guide, Software User’s Guide,

Network User’s Guide, and Network Glossary ...................................................1

Viewing Documentation ...................................................................................1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 3

Control panel overview ..........................................................................................4

Warning LED indications .................................................................................5

2 Loading paper 6

Loading paper and other print media.....................................................................6

Loading envelopes and postcards...................................................................9

Removing small printouts from the machine .................................................10

Unprintable area ............................................................................................11

Paper settings......................................................................................................12

Paper Type....................................................................................................12

Paper Size.....................................................................................................12

Acceptable paper and other print media..............................................................13

Recommended print media ...........................................................................13

Handling and using print media.....................................................................14

Choosing the right print media.......................................................................15

)................................................................ 3

3 Loading documents 17

How to load documents ....................................................................................... 17

Using the scanner glass ................................................................................17

Unscannable area .........................................................................................18

4 Making copies 19

How to copy ......................................................................................................... 19

Stop copying ..................................................................................................19

Copy settings ....................................................................................................... 19

Paper Options................................................................................................20

5 How to print from a computer 21

Printing a document .............................................................................................21

6 How to scan to a computer 22

Scanning a document..........................................................................................22

Scanning using the SCAN key.............................................................................22

Scanning using a scanner driver .........................................................................23

Scanning using the ControlCenter.......................................................................23

A Routine maintenance 24

Replacing the ink cartridges ................................................................................24

Cleaning and checking the machine....................................................................27

Cleaning the scanner glass ...........................................................................27

Cleaning the print head .................................................................................27

Checking the print quality .............................................................................. 28

Checking the print alignment ......................................................................... 29

B Troubleshooting 30

Error and Maintenance messages.......................................................................30

Printer jam or paper jam................................................................................34

Troubleshooting ..................................................................................................36

If you are having difficulty with your machine ................................................ 36

Machine Information ............................................................................................ 41

Checking the serial number ........................................................................... 41

Reset functions .............................................................................................. 41

How to reset the machine.............................................................................. 41

C Menu and features 42

On-screen programming ......................................................................................42

Menu keys ...........................................................................................................42

Menu table...........................................................................................................44

D Specifications 51

General................................................................................................................51

Print media........................................................................................................... 53

Copy ....................................................................................................................54

Scanner ...............................................................................................................55

Printer .................................................................................................................. 56

Interfaces ............................................................................................................. 57

Network................................................................................................................ 57

Computer requirements.......................................................................................58

Consumable items ...............................................................................................59

E Index 60

iii

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory storage Sleep Mode Auto Power Off LCD display

2 Printing reports

Reports

3 Making copies

Copy settings Copy Options

A Routine maintenance

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Notes tell you how you should respond to a situation that may arise

or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

buttons on the machine’s control panel, or on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the LCD of the machine.

WARNING

Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Copy, Printer, Scanner and Network features. When you are ready to learn detailed information about these operations, you can read the

Advanced User’s Guide, Software User’s Guide, Network User’s Guide and Network Glossary that are on the CD-ROM.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

Important

Important situation which, if not avoided, may result in damage to property or loss of product functionality.

indicates a potentially hazardous

Viewing Documentation 1

Viewing Documentation (Windows

To view the documentation, from the Start menu, select Brother, DCP-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below:

) 1

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

Chapter 1

Note

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

b Double-click the Documentation icon.

If the model name screen appears, choose your model name and click next.

c If the language screen appears, double-

click your language folder.

d Double-click top.pdf.

If the country screen appears, choose your country.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

e After the list of User’s Guides appears,

choose the guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

How to find Network setup instructions

Your machine can be connected to a wireless network.

 Basic setup instructions

(uuQuick Setup Guide)

 The wireless access point or router

supports Wi-Fi Protected Setup or AOSS™

(uuQuick Setup Guide)

 More information about network setup

(uuNetwork User’s Guide)

General information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the top menu, click Back or if

you have finished, click Exit.

), click

)

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

100% Normal 01

1 342

678 5

Control panel overview 1

1 Copy keys:

You can temporarily change the copy settings when in copy mode.

 Enlarge/Reduce

Lets you enlarge or reduce copies depending on the ratio you select.

 Copy Quality

Use this key to temporarily change the quality of your copies.

 Number of Copies

Use this key to make multiple copies.

 Copy Options

You can quickly and easily select temporary settings for copying.

2 Menu keys:

 Menu

Lets you access the main menu.

 +a or -b

Press to scroll through the menus and options.

 OK

Lets you select a setting.

3 SCAN

Lets you access Scan mode.

4 Start keys:

 Mono Start

Lets you start making copies in monochrome. Also lets you start a scanning operation (in colour or mono, depending on the scan setting in the ControlCenter software).

 Colour Start

Lets you start making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scan setting in the ControlCenter software).

You can turn the machine on and off.

If you turn the machine off, it will still periodically clean the print head to maintain print quality. To prolong print head life, provide the best ink cartridge economy, and maintain print quality, you should keep your machine connected to the power at all times.

6 Stop/Exit

Stops an operation or exits from a menu.

7 Warning LED

100% Normal 01

General information

Blinks in orange when the LCD displays an error or an important status message.

8 LCD (Liquid Crystal Display)

Displays messages on the screen to help you set up and use your machine.

Warning LED indications 1

The Warning LED (Light Emitting Diode) is a light that shows the DCP status. The LCD shows the current machine status when the machine is idle.

LED DCP

status

Ready The DCP is ready for

Description

use.

Off

Orange

Cover open The cover is open.

Close the cover. (See

Error and Maintenance messages

uu page 30.)

Cannot print

Replace the ink cartridge with a new one. (See Replacing the ink cartridges uu page 24.)

Paper error Put paper in the tray or

clear the paper jam. Check the LCD message. (See Troubleshooting uu page 36.)

Other messages

Check the LCD message. (See Error

and Maintenance messages

uu page 30.)

Note

Loading paper 2

Loading paper and other print media

Load only one size of paper and one type of paper in the paper tray at any one time.

a Pull the paper tray completely out of the

machine.

If the paper support flap (1) is open, close it, and then close the paper support (2).

b Lift the output paper tray cover (1).

c With both hands, gently press and slide

the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

Note

When using Legal size paper, press and

Note

Important

Note

hold the universal guide release button (1) as you slide out the front of the paper tray.

Loading paper

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack the machine may feed multiple pages.

Chapter 2

Important

f Gently adjust the paper side guides (1)

to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper.

i While holding the paper tray in place,

pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).

DO NOT use the paper support flap for Legal size paper.

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading paper

Important

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh between 80 and

95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following types of envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised writing on them).

Loading envelopes and postcards 2

a Before loading, press the corners and

sides of the envelopes or postcards to make them as flat as possible.

If envelopes or postcards are “doublefeeding”, put one envelope or postcard in the paper tray at a time.

• That have clasps or staples.

• That are pre-printed on the inside.

Glue Double flaps

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

b Put envelopes or postcards in the paper

tray with the address side down and the leading edge (top of the envelopes) in first as shown in the illustration. Using both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards.

c Select Reverse Print (Windows

) or

Reverse Page Orientation (Macintosh) in the printer driver’s dialog box and then adjust the size and margin in your application. uuSoftware User’s Guide: Printing

(Windows

) uuSoftware User’s Guide: Printing (Macintosh)

Removing small printouts from the machine 2

When the machine ejects small paper onto the output paper tray cover you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

Loading paper

Note

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on.

uuSoftware User’s Guide: Printing (Windows uuSoftware User’s Guide: Printing (Macintosh)

Cut Sheet Paper Envelopes

)

Top (1) Left (2) Bottom (3) Right (4)

Cut Sheet 3mm 3mm 3mm 3mm

Envelopes 12 mm 3 mm 24 mm 3 mm

The Borderless print feature is not available for envelopes.

Chapter 2

Note

Paper settings 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press Menu. b Press a or b to choose 2.Copy.

Press OK.

c Press a or b to choose 1.Paper Type.

Press OK.

d Press a or b to choose Plain Paper,

Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency.

Press OK.

Paper Size 2

You can use the following sizes of paper for printing copies: A4, A5, Letter, Legal and 10  15 cm. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time.

a Press Menu. b Press a or b to choose 2.Copy.

Press OK.

c Press a or b to choose 2.Paper Size.

Press OK.

d Press a or b to choose the paper size

you are using, A4, A5, 10x15cm, Letter or Legal.

Press OK.

e Press Stop/Exit.

The machine ejects paper with the printed surfaces face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

e Press Stop/Exit.

Loading paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the “Basic” tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type uu page 12.)

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See the table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10  15 cm Glossy Photo

BP71GP

 When you print on Brother Photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you print on transparencies, load

one extra sheet in the paper tray.

 When using transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

Important

Handling and using print media 2

 Store paper in its original packaging and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the shiny side facing down.

 Avoid touching either side of

transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

 You can only print on both sides of the

paper with PC printing.

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 g/m2 A4 paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover one page at a time to avoid smudging.

uuSoftware User’s Guide: Printing

(Windows

). uuSoftware User’s Guide: Printing (Macintosh)

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 2 mm or greater curl may cause jams

to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged

• Short grain paper

uniformly when stacked

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Printer

Cut Sheet A4 210  297 mm (8.3  11.7 in.) Yes Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes Yes

Executive 184  267 mm (7 1/4  10 1/2 in.) – Yes

JIS B5 182  257 mm (7.2  10.1 in.) – User

Defined

A5 148  210 mm (5.8  8.3 in.) Yes Yes

A6 105  148 mm (4.1  5.8 in.) – Yes

Cards Photo 10  15 cm (4  6 in.) Yes Yes

Photo 2L 13  18 cm (5  7 in.) – Yes

Index Card 127  203 mm (5  8 in.) – Yes

Postcard 1 100  148 mm (3.9  5.8 in.) – User

Defined

Postcard 2 (Double)

Envelopes C5 Envelope 162  229 mm (6.4  9 in.) – Yes

148  200 mm (5.8  7.9 in.) – User

Defined

DL Envelope 110  220 mm (4.3  8.7 in.) – Yes

COM-10 105  241 mm (4 1/8  9 1/2 in.) – Yes

Monarch 98  191 mm (3 7/8  7 1/2 in.) – Yes

Y4 Envelope 105  235 mm (4.1  9.3 in.) – User

Defined

Transparencies A4 210  297 mm (8.3  11.7 in.) Yes Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes

Legal

A5 148  210 mm (5.8  8.3 in.) Yes Yes

215.9  355.6 mm (8 1/2  14 in.) Yes Yes

+ 47 hidden pages