Brother DCP-9020CDN Basic User’s Guide

Basic User’s Guide

DCP-9020CDN

Version 0

CHN-ENG

To create a better environment

Please cooperate Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic

policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.

Therefore, we hope you'll take part in this environment plan, and pay attention to environment protection points as below while discarding used consumables.

1 Please deliver the used package materials to relevant waste

disposaloffice for recycle.

2 When you discard used consumables, please follow and carry on

relevant local regulations properly.

3 When the machine need replacing parts for the maintenance and repair,

please discard used circuit boards, used electrical parts and products as disposed electrical materials.

4 The power consumption is 0 W after you turn off the machine and unplug

it from the AC outlet.

5 Some parts in the machine can be used on the same series model

machines which are produced in the same factory.

Note: If you want to replace the parts, please contact Brother Authorize Service Centers.

CHINA ENVIRONMENTAL LABELLING NOTICE

1 Machines with an LWAd > 63.0 dB(A) are recommended to be set up in

separate rooms due to their noise emissions. 2 The machine can use recycled paper. 3 Ensure that during use the machine is used in a well ventilated area. 4 Brother will accept machines and consumables for recycling. For details

of the return scheme please refer to the webpage

http://www.brother.cn/company/info/declaration/ 20090304.html.

User’s Guides and where do I find them?

Which Gui de? What’s in it? Where is it?

Product Safety Guide

Quick Setup Guide Follow the instructions for setting up your

Basic User's Guide Learn the basic Copy and Scan operations

Advanced User's Guide

Software User's Guide

Network User's Guide

Read this Guid e fir st . R e ad th e Sa fety Instruct ions before you set up you r machine. See this Guide for trademarks and legal limitations.

machine and installing the drivers and software for the operating system and connection ty pe you are using.

and how to replace consu ma bles. See troubleshooting tips.

Learn more advanced operations: Copy, security features, printing rep ort s and performing r outine maintenance.

Follow these instructions for Printi ng, Scanning, Networ k Scanning and using the Brother C o ntro lCenter ut ilit y .

This Guide provi des useful information about wired network settings and security settings using the Brother machine. You can also find suppo rted protocol information for your machine and detailed troubleshooting tips.

For Chinese: Printed / In the box

For English: PDF fil e / CD-RO M / In the box

For Chinese: Printed / In the box

For English: PDF fil e / CD-RO M / In the box

For Chinese: Printed / In the box

For English: PDF fil e / CD-RO M / In the box

PDF fil e / CD-RO M / In the box

HTML file / CD-ROM / In the box

PDF fil e / CD-RO M / In the box

Google Cloud Print Guide

Mobile Print/Scan Guide for Brother iPrint&Scan

AirPrint Guide This Guide provides information for using

Visit us at http://solutions.brother.com/.

This Guide provides details on how to configure your Bro ther mach ine to a Googl e account and use Goog le Cl oud Pri nt services for pri nting over the Internet .

This Guide provi des useful information about printing from your mobile device and scanning f rom y our Br other machi ne to your mobile device when connected on a Wi-Fi network.

AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, i Pod touch, iPad, or other iOS device to your Brother m achine without installing a printer driver.

PDF fil e / Broth e r Solu tions

Center

PDF fil e / Broth e r Solu tions

Center

PDF fil e / Broth e r Solu tions

Center

(Basic User’s Guide)

1 General information 1

Using the documentation.......................................................................................1

Symbols and conve n tions used in the document a tion ............. ......... .......... ....1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................3

Viewing Docu men ta tion........ ......... .......... ........................................................3

How to access the User’s Gui des for Advanced Featu re s.......... ..........................5

Accessing Brother Support (Windows

Accessing Bro th e r Su ppor t (Macintosh)............... ......... .......... ..............................6

Control panel overview . . ........................................................................................8

Touchscre e n LCD................. ................................. ......... .......... ......... ............10

Setting the Ready screen .............................................................................. 12

Basic Operati o n s...... ......... ............................................................................13

Shortcut Settings .................................................................................................14

Adding Copy Shortcuts..................................................................................14

Adding Scan Shortcuts..................................................................................15

Changing Shortcuts.......................................................................................16

Editing Shortcut Names.................................................................................16

Deletin g Shor tcu ts .................... .................................................. .......... .........17

Recalling Shortcuts........................................................................................17

Volume settings...................................................................................................17

Beeper volume ..............................................................................................17

8)..............................................................2

)................................................................6

2 Loading pa per 18

Loading paper and print media............................................................................18

Loading paper in the paper tray. ....................................................................18

Loading paper in the manual feed slot ..........................................................20

Unscannable and unprintable areas..............................................................24

Paper settings......................................................................................................25

Paper Size.....................................................................................................25

Paper Type....................................................................................................25

Acceptable paper and other print media..............................................................26

Recommended paper and print media ..........................................................26

Type and size of paper..................................................................................26

Handling and using special paper ................................................................. 28

3 Loading documents 31

How to load document s............................ ......... .......... ......... ...............................31

Using the automatic document feeder (ADF) .................................... ....... .....31

Using the scanner glass ................................................................................32

4 Making copies 3 3

How to copy...... ................. ......... .......... ......... ................................. .......... ......... ..33

Stop copying................................ .......... ......... .......... ................................. ....33

Copy preset settings......................................................................................33

Copy Options.................................................................................................34

5 How to pr int from a computer 35

Printing a document.............................................................................................35

6 How to scan to a computer 36

Before scannin g..... .......... ......... .................................................................. .........36

Scanning a document as a PDF file using ControlCenter4 (Window s

How to scan a document as a PDF file using the Touchscreen..........................39

).............37

A Routine maintenance 41

Replacing the consumable items....... .......... ........................................................41

Replacing the toner cartridges.......................................................................45

Replacing the drum units...............................................................................52

Replacing the belt unit...................................................................................58

Replacing the waste toner box......................................................................62

Cleaning and Checking the machine.............................................. ............ ....... ..67

Cleaning the outside of the machine.............................................................68

Cleaning the LED heads.. ..............................................................................69

Cleaning the sca n ner g la ss...........................................................................70

Cleaning the co r o na wire s................ .............................................................71

Cleaning the drum unit .................................................................................. 74

Cleaning the paper pick-up rollers.................................................................80

Calibration .....................................................................................................81

Auto Registr a tion..................... ......................................................................82

Frequency (Colour Correction)............................................... ....... ....... ....... ..82

iii

B Troubleshooting 83

Identifying your problem ......................................................................................83

Error and maintenance messages.......................................................................84

Document Jams........... .......... ......... .......... ................................. ......... .......... .......90

Document is jammed in the top of the ADF unit............................................90

Document is jammed under the document cover ..........................................90

Removing small documents jammed in the ADF...........................................91

Document is jammed at the output tray.........................................................91

Paper Jams..........................................................................................................92

Paper is jammed in the manual feed slot ......................................................92

Paper is jammed in the paper tray.................................................................92

Paper is jammed at the output paper tray .....................................................93

Paper is jammed at the back of the machine ................................................94

Paper is jammed inside the machine . ............................................................96

Paper is jammed underneath the paper tray .................................................99

If you are having difficulty with your mach ine.............. ......... .............................101

Improving th e pri n t qua lity............... ...................................................................106

Machine Information..........................................................................................116

Checking the Se rial Number................. ................................. .......... ......... ...116

Checking the Firmware Version ..................................................................116

Reset funct ion s......................... .......... ......... .......... ................................. .....117

How to reset the machine............................................................................117

C Settings and features tables 118

Using the Setti n g s Tab les............... .................................................. .......... .......118

Settings Tables..................................................................................................119

Features Tables .................................................................................................129

Entering text.......................................................................................................140

D Specifications 142

General.............................................................................................................. 142

Document Size.......... ................................................................................... .....144

Print media... .................................................................. .......... ......... .......... .......145

Copy ..................................................................................................................146

Scanner .............................................................................................................147

Printer................................................................................................................148

Interfaces...........................................................................................................149

Network..............................................................................................................150

Computer requi r e men ts........... .......... ......... .......... ................................. ......... ...151

Consumable it e ms................. ......... .......... ................ .......... ......... .......... ............152

EIndex 153

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the CD-ROM. The Advanced User's Guide explains the following features and operations.

1 General Setup

Memory storage Ecology features Touchscreen

2 Security features

Secure Function Lock 2.0 Setting Lock

3 Printing reports

Reports

4 Making copies

Copy settings

A Routine maintenance

Checking the machine Replacing periodic maintenance

parts Packing and shipping the machine

B Glossary

CIndex

General informati on 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbo ls an d con v en tio ns used in the do cu men tat io n 1

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies the

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

numerical pad numbers of the Touchpanel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the Touchscreen of the machine.

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Prohibition icons indicate actions that must not be performed.

Chapter 1

Accessing Brother Utilities (Windows® 8) 1

If you are using a computer and tablet running Windows® 8, you can make your selections either by tapping the screen or by clicking with your mouse.

After the printer driver is installed, appears on both the Start screen and the desktop.

a Tap or click Brother Utilities either on the Start screen or the desktop.

b Select your machine from the drop down list.

c Choose the function you want to use.

General information

NOTE

Accessing the Advanced User’s Guide, Softwa re User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide, Software User's Guide in HTML format and Network User's Guide that are on the CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®) 1

a Turn on your computer. Insert the

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer). (For

Windows the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then double-click start.exe.

8: Click (File Explorer) on

b If the language screen appears, click

your language. The CD-ROM Top Menu appears.

(Windows® 7 / Windows Vista® /

Windows Windows Server Windows Server

To view the documentation, from the (Start) menu, select All programs > Brother > DCP-XXXX (where XXXX is your model name) from the programs grouplist, and then choose User’s Guides.

(Windows Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User's Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following these instructions:

XP / Windows Server ® 2008 R2 /

2008 /

2003)

8 / Windows Server® 2012)

c Click User's Guides. d Click PDF/HTML documents. If the

country screen appears, select your country. After the list of User’s Guides appears, choose the Guide you want.

Chapter 1

NOTE

Viewing Documentation (Macintosh) 1

a Turn on your Macintosh. Insert the

CD-ROM into your CD-ROM drive. Double-click the BROTHER icon. The following window will appear.

b Double-click the User’s Guides icon. c Select your language. d Click User’s G uides. e After the list of User’s Guides appears,

select the Guide you want.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Scanning  ControlCenter  Network Scanning

Presto! PageManager User’s Guide

• Presto! PageManager must be installed before use.

• (Macintosh users) Presto! PageManager must be downloaded and installed before use (for further instructions, see Accessing Brother Support (Macintosh) on page 6).

 The complete Presto! PageManager

User’s Guide can be viewed from the Help section in the Presto! PageManager application.

General information

How to find Network setup instructions

Your machine can be connected to a wired network.

 Basic setup instructions:

(see Quick Setup Guide.)

 More information about network setup:

(see Network User's Guide.)

How to access the User’s Guides for Advanced Featur es

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/ Click Manuals on your model’s page to

download the documentation.

Google Cloud Print Guide 1

This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet.

Mobile Print/Scan Guide for Brother iPrint&Scan 1

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen appears:

 To access our website, click

Brother Home Page.

 For the latest news and product support

information, click Brother Solutions Center.

 To visit our website for original/genuine

Brother supplies, click Supplies Information.

 To access the Brother CreativeCenter for

FREE photo projects and printable downloads, click

Brother CreativeCenter.

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

Choose your model if needed. The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 For the latest news and product support

information, click Brother Solutions Center.

 To visit our website for original Brother

Supplies, click Supplies Information.

To return to the Top Menu, click Back. Or, if you are finished, click Exit.

General information

Chapter 1

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Control panel overview 1

The DCP-9020CDN has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel1.

This is a Touchscreen LCD wit h an electrostati c Touchpanel that only shows the LEDs th at can be used.

1 3.7 in. (93.4 mm) Touchscreen LCD

(Liquid Crystal Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them when they are displayed on the screen.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.

 Home

Press to return to the Home scr e e n. The factory setting shows the date and time, but you can change the Home screen’s default setting (see Setting the Ready screen on page 12.)

 Cancel

Press to cancel an operation when illuminated red.

 Numerical Pad

Press the numbers on the Touchpanel to enter the number of copies.

3 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the machine. The Touchscreen LCD will show

Shutting Down and will stay on for a few seconds before going off.

Chapter 1

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Touchscreen LCD 1

You can select two types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c.

The following screens show the machine status when the machine is idle.

More screen

The More screen pr ovides access to Cop y, Scan, Toner levels, Setup screen, Secure Print and 2 in 1 ID Copy.

When the More screen is di splayed the machine is in

Ready mode. If Secur e Function Lock

has been turned

on an icon is dis p layed.

See Advance d U se r's Gu id e, Secure Function Lock 2.0.

Shortcut screens

You can quickly cr eate a Shortcut for frequently used functions, such as making a copy and scanning (for more information, see Shortcut Settings on page 14).

NOTE

6 Shortcuts

NOTE

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General information

Swiping is a type of user operation on the Touchscreen that is performed by brushing your finger across the screen to display the next page or item.

1 Modes:

 Copy

Lets you access Copy mode.

 Scan

Press to set up Shortcuts. You can quickly copy and scan using the

options set as Shortcuts.

• Three Shortcut screens are available. You can set up to six Shortcuts in each Shortcut screen. A total of 18 Shortcuts are available.

• Swipe left or right, or press d or c, to view the other Shortcut screens.

7 Warning icon

Lets you access Scan mode.

2 (Toner)

See the remaining toner life. Press to access the Toner menu.

The indication of the remaining toner life will vary depending on the types of documents printed and customer’s usage.

3 (Settings)

Press to access the main settings (fo r more information, see Settings screen on page 12).

4 Secure Print

Lets you access the secure print menu.

5 2in1IDCopy

Press to access the 2 in 1 ID Copy preset.

The warning icon appears when there is an error or maintenance message;

press Detail to view it, and then press

to return to Ready mode.

For details, see Error and maintenance messages on page 84.

• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

• MascotCapsule UI Framework and MascotCapsule Tangible t developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.

Chapter 1

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Settings screen 1

The Touchscreen shows the machines settings when you press .

You can check and access all the machine’s settings from the following screen.

1 Toner

See the remaining toner life. Press to access the Toner menu.

Setting the Ready screen 1

Set the Ready screen to either More, Shortcuts 1, Shortcuts 2 or Shortcuts 3.

When the machine is idle or you press , the Touchscreen will return to the screen you set.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup. e Swipe up or down, or press a or b to

display Button Settings.

f Press Button Settings. g Press Home Button Settings.

2 Network

Press to set up a network connection.

3 Date & Time

See the date and time. Press to access the Date & Time menu.

4 Volume

See the selected Beep volume level. Press to access the Beep volume setting.

5 All Settings

Press to access the full settings menu.

6 Paper Size

Lets you check the current paper size. Also, lets you access the Paper Size setting.

7 Paper Type

Lets you check the current paper type. Also, lets you access the Paper Type setting.

h Press More, Shortcuts 1,

Shortcuts 2 or Shortcuts 3.

i Press .

The machine will go to your chosen Home screen.

General information

IMPORTANT

NOTE

Basic Operations 1

Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example, the Touchscreen Backlight setting is changed from Light to Med.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

g Press Backlight.

h Press Med.

Press to go back to the previous level.

i Press .

d Press General Setup. e Swipe up or down, or press a or b to

f Press LCD Settings.

display LCD Settings.

Chapter 1

Shortcut Settings 1

You can add the copy and scan settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add up to 18 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:

 Quality  Enlarge/Reduce  Density  Contrast  Stack/Sort  Page Layout  Colour Adjust  2-sided Copy  Remove Background Colour

g Swipe up or down, or press a or b to

display the available options for the setting, and then press the option you want. Repeat steps f and g until you have selected all the settings for this Shortcut.

h When you have finished changing

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you selected, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Ente r in g te x t on page 140.) Press OK.

k Press OK to save your Shortcut.

a If the displayed screen is More, swipe

left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

c Press Copy. d Read the information on the

Touchscreen, and then confirm it by pressing OK.

e Swipe up or down, or press a or b to

display the copy presets, and then press the preset you want.

f Swipe up or down, or press a or b to

display the available settings, and then press the setting you want.

General information

NOTE

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to OCR / to File / to Image / to E-mail

 Profile N ame

to FTP / to Network

 PC Select

a If the displayed screen is More, swipe

left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

c Press Scan. d Swipe up or down, or press a or b to

display the type of scan you want, and then press it.

f Do one of the following:

 When the machine is connected to a

computer using a USB connection: Press OK to confirm USB is selected

as the PC Name. Go to step g.

 When the machine is connected to a

network: Swipe up or down, or press a or b to

display the PC Name, and then press it. Press OK to confirm the PC Name you selected. Go to step g.

g Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 140.) Press OK.

h Read the information on the

Touchscreen, and then press OK to save your Shortcut.

e Do one of the following:

 If you pressed to OCR, to File,

to Image or to E-mail, read the

information on the Touchscreen, and then press OK to confirm it. Go to step f.

 If you pressed to FTP or

to Network, read the information

on the Touchscreen, and then press OK to confirm it.

Swipe up or down, or press a or b to display the Profile Name, and then press it.

Press OK to confirm the Profile Name you have selected. Go to step g.

To add a Shortcut for to Network and to FTP, you must have added the Profile Name beforehand.

Chapter 1

NOTE

Changing Shortcuts 1

You can change the settings in a Shortcut.

a Press the Shortcut you want. The

settings for the Shortcut that you chose are displayed.

b Change the settings for the Shortcut you

chose in step a (for more information, see Shortcut Settings on page 14).

c When you have finished changing

settings, press Save as Shortcut.

d Press OK to confi rm. e Do one of the following:

 To overwrite the Shortcut, press

Yes. Go to step g.

 If you do not want to overwrite the

Shortcut, press No to enter a new Shortcut name. Go to step f.

Editing Shortcut Names 1

You can edit a Shortcut name.

a Press and hold the Shortcut until the

dialog box appears.

You can also press , All Settings and Shortcut Settings.

b Press Edit Shortcut Name.

c To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 140.) Press OK.

f To create a new Shortcut, hold down

to delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see En tering te x t on page 140.) Press OK.

g Press OK to confi rm.

General information

NOTE

Deleting Shortcuts 1

You can delete a Shortcut.

a Press and hold the Shortcut until the

dialog box appears.

You can also press , All Settings and Shortcut Settings.

b Press Delete to delete the Shortcut

that you chose in step a.

c Press Yes to confirm.

Recalling Shortcuts 1

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.

Volume settings 1

Beeper volume 1

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose from a range of volume levels.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup. e Swipe up or down, or press a or b to

display Volume.

f Press Volume. g Press Beep. h Press Off, Low, Med or High.

i Press .

NOTE

Loading paper 2

Loading paper and print media

The machine can feed paper from the paper tray or manual feed slot.

If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen.

Loadin g paper in the paper tray 2

You can load up to 250 sheets in the paper tray. Paper can be loaded up to the maximum paper mark ( ) on the right side of the paper tray (for recommended paper, see Acceptable paper and other print media on page 26).

Printing on plain paper, thin paper or recycled paper from the paper tray 2

b While pressing the green paper-guide

release levers (1), slide the paper

guides to fit the paper you are loading in the tray. Make sure the guides are firmly in the slots.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

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a Pull the paper tray completely out of the

machine.

Loading paper

d Load paper in the tray and make sure:

 The paper is below the maximum

paper mark ( ) (1), as overfilling the paper tray will cause paper jams.

 The side to be printed on is

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

e Put the paper tray firmly back in the

machine. Make sure the tray is completely inserted into the machine.

Chapter 2

NOTE

Loadin g paper in the manual feed slot 2

You can load envelopes and special print media one-at-a-time into this slot. Use the manual feed slot to print or copy on labels, envelopes, thicker paper or glossy paper (for the recommended paper to use, see Acceptable paper and other print media on page 26).

The machine turns on the Manual Feed mode when you put paper in the manual feed slot.

Printing on plain paper, thin paper, recycled paper and bond paper from the manual feed slot 2

a Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

b Open the manual feed slot cover.

c Use both hands to slide the manual feed

slot paper guides to the width of the paper you are going to use.

Loading paper

NOTE

d Use both hands to push one sheet of

paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.

• If the error message Jam Manual Feed appears on the Touchscreen, the machine cannot grasp and pull the paper. Reset the machine by removing the paper and then pressing Start on the Touchscreen. Reinsert the paper and press it firmly against the rollers.

• To easily remove a small printout from the output tray use both hands to lift up the scanner cover as shown in the illustration.

• You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.

• Put the paper into the manual feed slot with the side to be printed on face up.

• Make sure the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.

• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

e After the Touchscreen shows

Manual Feed, return to step d to load the next sheet of paper. Repeat for each page you want to print.

Chapter 2

Printing on thick paper, labels, envelopes and glossy paper from the manual feed slot 2

When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method for printing on thick paper, labels, envelopes or glossy paper.

a Open the back cover (face-up output

tray).

c Open the manual feed slot cover.

d Use both hands to slide the manual feed

slot paper guides to the width of the paper that you are going to use.

b (For printing envelopes only)

Pull down the two grey levers, one on the left side and one on the right side, as shown in the illustration.

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