Brother DCP-7055 User Manual

BASIC USER’S GUIDE

DCP-7055
DCP-7060D

Version A

CHN-ENG

To create a better environment

Please cooperate

Firstly, thank you very much indeed for using our Brother products!

Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.

Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.

1 Please deliver the used package materials to relevant waste disposaloffice for recycle.

2 When you discard used consumables, please follow and carry on relevant local regulations

properly.

3 When the machine need replacing parts for the maintenance and repair, please discard used

circuit boards, used electrical parts and products as disposed electrical materials.

4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet.

5 Some parts in the machine can be used on the same series model machines which produced

by the same factory.

Note: If you want to replace the parts, please contact your local Brother repair station.

© 2010 Brother Industries, Ltd.

User’s Guides and where do I find it?

Which manual? What’s in it? Where is it?

Safety and Legal Read this Guide first. Please read the Safety

Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software
for the operating system and connection type
you are using.

Basic User's Guide Learn the basic Copy and Scan operations and

how to replace consumables. See
troubleshooting tips.

Advanced User's
Guide

Software User's
Guide

Learn more advanced operations: Copy,
printing reports, and performing routine
maintenance.

Follow these instructions for Printing and
Scanning. Instructions are included for using
the Brother ControlCenter utility.

For Chinese: Printed / In the box
For Chinese English: PDF file /
Documentation CD-ROM /
In the box

PDF file /
Documentation CD-ROM /
In the Box

i

Table of Contents

(BASIC USER'S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software

User’s Guide and Network User’s Guide............................................................1

Viewing Documentation...................................................................................1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................3

Control panel overview ..........................................................................................4

Changing LCD language .......................................................................................6

2 Loading paper 7

Loading paper and print media ..............................................................................7

Loading paper in the standard paper tray........................................................7

Loading paper in the manual feed slot ............................................................9

Unscannable and unprintable areas..............................................................13

Paper settings......................................................................................................14

Paper Type ....................................................................................................14

Paper Size .....................................................................................................14

Acceptable paper and other print media..............................................................15

Recommended paper and print media ..........................................................15

Type and size of paper ..................................................................................15

Handling and using special paper .................................................................16

®

)................................................................3

3 Loading documents 19

How to load documents .......................................................................................19

Using the scanner glass ................................................................................19

4 Making copies 20

How to copy .........................................................................................................20

Stop copying..................................................................................................20

Copy settings.................................................................................................20

5 How to print from a computer 21

Printing a document.............................................................................................21

6 How to scan to a computer 22

Scanning a document as PDF file using ControlCenter4 (Windows®) ................22

Changing the SCAN key settings ........................................................................25

Before scanning.............................................................................................25

SCAN key settings.........................................................................................25

Scanning using the SCAN key ......................................................................27

ii

A Routine maintenance 28

Replacing the consumable items.........................................................................28

Replacing the toner cartridge ........................................................................29

Replacing the drum unit.................................................................................35

Cleaning the machine..........................................................................................40

Cleaning the outside of the machine .............................................................40

Cleaning the scanner glass ...........................................................................41

Cleaning the corona wire...............................................................................42

Cleaning the drum unit ..................................................................................43

Cleaning the paper pick-up rollers.................................................................48

B Troubleshooting 49

Error and maintenance messages.......................................................................49

Paper Jams..........................................................................................................52

Paper is jammed in the standard paper tray..................................................52

Paper is jammed at the back of the machine ................................................53

Paper is jammed inside the machine.............................................................55

Paper is jammed in the Duplex Tray .............................................................59

If you are having difficulty with your machine ......................................................61

Improving the print quality....................................................................................64

Machine Information ............................................................................................74

Checking the Serial Number..........................................................................74

Reset functions..............................................................................................74

How to reset the machine..............................................................................74

C Menu and features 75

On-screen programming......................................................................................75

Menu table.....................................................................................................75

How to access the menu mode .....................................................................75

Menu keys ...........................................................................................................76

Menu table...........................................................................................................77

D Specifications 80

General................................................................................................................80

Document Size ....................................................................................................83

Print media...........................................................................................................84

Copy ....................................................................................................................85

Scanner ...............................................................................................................86

Printer ..................................................................................................................87

Interfaces.............................................................................................................88

Computer requirements.......................................................................................89

Consumable items...............................................................................................91

E Index 92

iii

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.

1 General Setup

Memory storage

Ecology features

Toner Settings

LCD Contrast

User Settings Report

Scanning using a scanner driver

2 Making copies

Copy settings

Duplex Copying (1-sided to 2-sided)
(For DCP-7060D)

A Routine maintenance

Cleaning the machine

Checking the machine

Packing and shipping the machine

B Glossary

CIndex

iv

Note

General information 1

WARNING

1

Using the

1

Accessing the

documentation

Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are
used throughout the documentation.

Bold Bold style identifies keys on the

machine control panel or
computer screen.

Italics Italicized style emphasizes an

important point or refers you to
a related topic.

Courier
New

Courier New font identifies the
messages shown on the LCD
of the machine.

1

Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide

This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer and Scanner. When you are ready to
learn detailed information about these
operations, read the Advanced User's
Guide and Software User's Guide that are
on the Documentation CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the

Documentation CD-ROM into your
CD-ROM drive.

1

WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product function.

Electrical Hazard icons alert you to a
possible electrical shock.

Hot Surface icons warn you not to
touch machine parts that are hot.

Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.

(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.

b (Macintosh users) Double-click the

Documentation CD-ROM icon, and then
double-click index.html.

1

Chapter 1

Note

Note

c Click your country.

d Point to your language, point to View

Guide, and then click the guide you
want to read.

• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on Allow
Blocked Content, then click Yes in the
Security Warning dialog box.

®

• (Windows

users only)1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.

1

Microsoft® Internet Explorer® 6.0 or greater.

How to find Scanning instructions 1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User's Guide

 Scanning

 ControlCenter

Presto! PageManager User’s Guide

Presto! PageManager must be
downloaded and installed before use.

 Instructions for scanning directly from

Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help section in the
Presto! PageManager application.

2

General information

Accessing Brother

®

Support (Windows

You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

1

1

 To access our website, click Brother

Home Page.

 For the latest news and product support

information, click Brother Solutions
Center.

 To visit our website for original Brother

Supplies, click Supplies Information.



To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click

 To return to the main page, click Back or

if you have finished, click Exit.

Brother CreativeCenter

.

 To download and install Presto!

PageManager, click Presto!
PageManager.

 For the latest news and product support

information, click Brother Solutions
Center.

 To visit our website for original

Brother Supplies, click Supplies
Information.

3

Chapter 1

1

2

3

4

5

Stack Copies:01

100% Auto

Control panel overview

1 COPY keys:

Options

You can quickly and easily choose temporary
settings for copying. These settings include:

Quality
Brightness
Contrast
Enlarge/Reduce
Page Layout

2 in 1 (ID) Copy

You can copy your Identification card both
sides onto one page with the original size.

1

2 PRINT key:

Job Cancel

Cancels a print job and clears it from the
machine’s memory. To cancel multiple print
jobs, hold down this key until the LCD shows
Job Cancel (All).

3 SCAN key

Puts the machine in Scan mode.

4

General information

1

2

3

4

5

6

7

Stack Copies:01

100% Auto

1

4LCD

Displays messages to help you set up and use
your machine.

5 Menu keys:

Menu

Lets you access the Menu to program your
settings in this machine.

Clear

Deletes entered data or lets you cancel the
current setting.

a + or b ­Press to scroll through the menus and options.

OK

Lets you store your settings in the machine.

6Stop/Exit

Stops an operation or exits from a menu.

7Start

Lets you start making copies or scanning.

5

Chapter 1

Changing LCD language

You can change the LCD language.

a Press Menu.
b Press a or b to choose 1.General

Setup.
Press OK.

c Press a or b to choose 0.Local

Language.

Press OK.

d Press a or b to choose your language.

Press OK.

e Press Stop/Exit.

1

6

2

Loading paper 2

Loading paper and print media

The machine can feed paper from the
standard paper tray or manual feed slot.

When you put paper into the paper tray, note
the following:

 If your application software supports

paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.

Loading paper in the standard

2

paper tray 2

You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the sliding paper width guide. (For
recommended paper to use, see Paper
capacity of the paper trays on page 15.)

Printing on plain paper, thin paper or
recycled paper from the standard
paper tray

2

2

a Pull the paper tray completely out of the

machine.

7

Chapter 2

1

1

b While pressing the green paper-guide

release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark (b b b) (1).

Overfilling the paper tray will cause
paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

1

c Fan the stack of paper well to avoid

paper jams and misfeeds.

e Put the paper tray firmly back in the

machine. Make sure that it is completely
inserted into the machine.

8

Loading paper

Note

1

1

f Unfold the support flap (1) to prevent

paper from sliding off the face-down
output tray.

Printing on plain paper or recycled
paper from the manual feed slot

a Unfold the support flap (1) to prevent

paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.

1

2

2

1

Loading paper in the manual feed slot 2

You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.

The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.

b (For DCP-7060D)

Open the manual feed slot cover.

9

Chapter 2

Note

c Using both hands, slide the manual feed

slot paper guides to the width of the
paper that you are going to use.

d Using both hands, put one sheet of

paper in the manual feed slot until the
front edge of the paper or transparency
touches the paper feed roller. When you
feel the machine pull in the paper, let go.

Remove each printed sheet or envelope
immediately to prevent a paper jam.

a Open the back cover (back output tray).

b (For printing envelopes)

Pull down the two green levers, one on
the left-hand side and one on the right­hand side, as shown in the illustration
below.

Printing on thick paper, bond paper,
labels, and envelopes

When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.

10

2

Loading paper

Note

c (For DCP-7060D)

Open the manual feed slot cover.

d Using both hands, slide the manual feed

slot paper guides to the width of the
paper that you are going to use.

e Using both hands, put one sheet of

paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.

2

• Put the paper into the manual feed slot
with the side to be printed face up.

• Make sure that the print media is straight
and in the correct position on the manual
feed slot. If it is not, the paper may not be
fed correctly, resulting in a skewed
printout or a paper jam.

• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.

11

Chapter 2

• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.

• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.

• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.

12

Loading paper

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.

2

2

1

2

Usage Document

Size

Top (1)

Bottom (1)

Left (2)

Right (2)

Copy Letter 3 mm 4 mm

*a single copy

A4 3 mm 3 mm

or a 1 in 1 copy

Scan Letter 3 mm 3 mm

A4 3 mm 3 mm

1

Print Letter 6 mm 6.35 mm

A4 6mm 6.35mm

13

Chapter 2

Paper settings

Paper Type 2

Set up the machine for the type of paper you
are using. This will give you the best print
quality.

a Press Menu.
b Press a or b to choose 1.General

Setup.
Press OK.

c Press a or b to choose 1.Paper.

Press OK.

d Press a or b to choose 1.Paper Type.

Press OK.

e

2

Press a or b to choose A4,

Executive, A5, A5 L, A6, B5, B6,
16K(195x270mm),
16K(197x273mm)

Press OK.

16K(184x260mm),

.

Letter

,

f Press Stop/Exit.

e Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper or
Label.

Press OK.

f Press Stop/Exit.

Paper Size 2

You can use several different sizes of paper
for printing copies: A4, Letter, Executive,

A5, A5 L, A6, B5, B6, 16K(195x270mm),
16K(184x260mm) or 16K(197x273mm).

When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.

a Press Menu.
b Press a or b to choose 1.General

Setup.
Press OK.

c Press a or b to choose 1.Paper.

Press OK.

d Press a or b to choose 2.Paper Size.

Press OK.

14

Loading paper

Acceptable paper and other print media

Print quality may vary according to the type of
paper you are using.

You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it
may cause paper jams or misfeeds.

 For correct printing, you must choose the

same paper size from your software
application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is
suitable.

Recommended paper and

2

print media 2

To get the best print quality, we suggest using
the following paper.

2

Paper Type Item

80 g/m

2

2

2

Plain paper

APP Blue Flagship 70 g/m
APP Gold Flagship 80 g/m

Advanced Agro Double A

Type and size of paper 2

The machine loads paper from the installed
standard paper tray or manual feed slot.

The name for the paper trays in the
printer driver and this Guide are as
follows:

Tray and optional unit Name

2

Standard paper tray Tray 1

Manual feed slot Manual

Paper capacity of the paper trays 2

Paper size Paper type No. of sheets

Paper Tray
(Tray 1)

Manual feed slot
(Manual)

A4, Letter, Executive, A5,
A5 (Long Edge), A6, B5,
B6, 16K(195x270mm),
16K(184x260mm),
16K(197x273mm)

Width: 76.2 to 216 mm

Length: 116 to 406.4 mm

Plain paper, Thin paper
and Recycled paper

Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes and Labels

up to 250 [80 g/m

Single sheet

[80 g/m

2

]

2

]

15

Chapter 2

IMPORTANT

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight

Thickness 80-110 m

Roughness Higher than 20 sec.

Stiffness

Grain direction Long grain

Volume resistivity

Surface resistivity

Filler

Ash content Below 23 wt%

Brightness Higher than 80%

Opacity Higher than 85%

70-90 g/m

90-150 cm

10e

10e

CaCO

2

3

/100

9

-10e11 ohm

9

-10e12 ohm-cm

(Neutral)

3

 Use paper made for plain paper copying.

 Use paper that is 70 to 90 g/m

2

.

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

 This machine can use recycled paper that meets DIN 19309 specifications.

Handling and using special paper 2

The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.

Some important guidelines when selecting
paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your
machine.

 Preprinted paper must use ink that can

withstand the temperature of the
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).

 If you use bond paper, paper that has a

rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.

Types of paper to avoid

Some types of paper may not perform well
or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

2

16

Loading paper

IMPORTANT

1

1

• that is curled or warped

1 A curl of 2 mm or greater may cause

jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight
specification in this guide

• with tabs and staples

• with letterheads using low temperature
dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.

Types of envelopes to avoid 2

DO NOT use envelopes:

• that are damaged, curled, wrinkled or
an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie
strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing
on them)

• that were previously printed by a laser
machine

• that are pre-printed on the inside

• that cannot be arranged neatly when
stacked

• that are made of paper that weighs
more than the paper weight
specifications for the machine

2

Envelopes 2

Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print­quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.

Envelopes can be fed from manual feed slot
one at a time. We recommend that you print
a test envelope to make sure the print results
are what you want before you print or
purchase a large quantity of envelopes.

• with edges that are not straight or
consistently square

• with windows, holes, cut-outs or
perforations

• with glue on surface as shown in figure
below

17

Chapter 2

IMPORTANT

• with double flaps

• with each side folded as shown in
figure below

If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.

Labels 2

The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.

Types of labels to avoid 2

Do not use labels that are damaged, curled,
wrinkled or an unusual shape.

•DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.

• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.

• DO NOT insert labels that have previously
been used, or have any labels missing
from the sheet.

All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.

Do not feed a label sheet through the
machine more than one time.

18

3

IMPORTANT

Loading documents 3

How to load documents

You can make copies and scan from the
scanner glass.

Using the scanner glass 3

You can use the scanner glass to copy or
scan pages of a book one page at a time.

Document Sizes Supported 3

Length: Up to 297.0 mm

Width: Up to 215.9 mm

Weight: Up to 2.0 kg

How to load documents 3

b Using the document guidelines on the

left and top, place the document

3

face down in the upper left corner of the
scanner glass.

3

a Lift the document cover.

Close the document cover.

c

If the document is a book or is thick, do not
slam or press on the cover.

19

4

Stack Copies:01

100% Auto

Making copies 4

How to copy 4

The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide on the CD-ROM.

a Load your document face down on the

scanner glass. (See Using the scanner
glass on page 19.)

b If you make a single copy, press Start.

If you make multiple copies, do the
following:

 Press or hold a or b to increase or

decrease the number of copies and
press Start.

Stop copying 4

Copy settings 4

You can change the following copy settings:

Press Menu, Options or 2 in 1 (ID) Copy and
then press a or b to scroll through the copy
settings. When the setting you want is
displayed, press OK.

For details about changing the copy settings,
see Copy settings in Chapter 2 of the

Advanced User's Guide.

You can change the following copy settings:

 Text & Graph

 Enlarge/Reduce

 Quality

 Brightness

 Contrast

 Page Layout

 Duplex

1

For DCP-7060D

1

To stop copying, press Stop/Exit.

20

How to print from a computer 5

5

Printing a document 5

The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See

®

Printing for Windows
for Macintosh in the Software User's Guide
for the details about the print settings.)

a Install the Brother printer driver on the

Installation CD-ROM. (See the Quick
Setup Guide.)

b From your application, choose the Print

command.

or Printing and Faxing

5

c Choose the name of your machine in the

Print dialog box and click Properties.

d Choose the settings you want in the

Properties dialog box.

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex / Booklet

 Paper Source

1

For DCP-7060D

1

e Click OK to begin printing.

21

Note

How to scan to a computer 6

6

Scanning a document as PDF file using

®

ControlCenter4 (Windows

(For Macintosh users) See Scanning in the Software User's Guide.

• The screens on your PC may vary depending on your model.

• The illustrations in this chapter are based on "Advanced Mode" interface.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents on page 19.)

) 6

b Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4.

d Make sure the machine you want to use is selected from the Model pull-down list.

22

How to scan to a computer

1

2

4

5

3

e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

6

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

Browse button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the pull-down list.

f Click OK.

23

Chapter 6

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.

24

How to scan to a computer

Changing the SCAN key settings

Before scanning 6

To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.

 Install the MFL-Pro Suit (including scanner drivers) on the Installation CD-ROM. (See the

Quick Setup Guide.)

 Configure the machine with a TCP/IP address if network scanning does not work. (See

Configuring Network Scanning in the Software User's Guide.)

SCAN key settings 6

You can change your machine’s SCAN key settings using ControlCenter4.

a Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.

6

6

c Click the Device Settings tab.
d Click Device Scan Settings.

25

Chapter 6

1

2

4

5

3

e Choose the File tab. You can change the default settings.

1 You can choose the file type from the pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

Browse button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the pull-down list.

f Click OK.

26

How to scan to a computer

Note

Scanning using the SCAN key 6

a Load your document. (See How to load documents on page 19.)
b Press (SCAN).
c Press a or b to choose scan to PC.

Press OK.

d Press a or b to choose File.

Press OK.

e (For Network users)

Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.

6

f Press Start.

The machine starts the scanning process.

Choose the scan mode you want.

Scan to:

• E-mail (Scan to PC)

• Image (Scan to PC)

• OCR (Scan to PC)

• File (Scan to PC)

27

Note

Routine maintenance A

A

Replacing the consumable items A

The machine will indicate when it is time to replace the consumable items. (See Replacing the
toner cartridge on page 29 and Replacing the drum unit on page 35.) To avoid any inconvenience,

you may want to buy spare consumable items before the machine stops printing.

Consumable Items Model Name

TN-2015 DCP-7055

Toner cartridge

See Replacing the

toner cartridge

on page 29.

Drum unit

See Replacing the

drum unit

on page 35.

TN-2215 DCP-7060D

TN-2225 DCP-7060D

DR-2245 DCP-7055

Applicable

Models

DR-2250 DCP-7060D

• Discard used consumable items according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal
the consumable items tightly so that the material inside does not spill.

• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.

• The projected life of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.

28

Replacing the toner cartridge A

IMPORTANT

Note

Routine maintenance

Model Name: For the model name of toner
cartridges, see Replacing the consumable
items on page 28.

The Standard toner cartridge can print
approximately 700 pages (TN-2015) or 1,200

1

pages (TN-2215)

. The High Yield toner

cartridge (For DCP-7060D) can print

1

approximately 2,600 pages

. Actual page
count will vary depending on your average
type of document. When a toner cartridge is
running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with
the machine is a Standard toner cartridge.

1

Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.

Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with genuine
Brother Original toner cartridges. Brother
cannot guarantee this optimum
performance if toner or toner cartridges of
other specifications are used. Brother
does not therefore recommend the use of
cartridges other than genuine Brother
Original cartridges with this machine, or
the refilling of empty cartridges with toner
from other sources. If damage is caused
to the drum unit or other part of this
machine as a result of the use of toner or
toner cartridges other than genuine
Brother Original products due to the
incompatibility or lack of suitability of those
products with this machine, any repairs
required as a result may not be covered by
the warranty.

A

• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.

• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.

• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning the machine
on page 40.

• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.

• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.

29

Toner Low A

Note

Toner Low

Toner Ended A

Toner Ended

If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Toner message.

Replace Toner A

When the following message appears on the
LCD, you need to replace the toner cartridge:

Replace Toner

The machine will stop printing until you
replace the toner cartridge. A new and
unused original Brother toner cartridge will
reset the Replace Toner mode.

To force the machine to continue printing
after the LCD shows Replace Toner,
set the machine to Continue mode (Press

Menu, press a or b to choose 1.General
Setup and press OK, press a or b to
choose 4.Replace Toner and press

OK, press a or b to choose Continue and
press OK.) The machine will continue
printing until the LCD shows Toner
Ended. (For details about the Toner
settings, see Toner Settings in Chapter 1
of the Advanced User's Guide.)

The machine stops printing until you replace
the toner cartridge with a new one. (See
Replacing the toner cartridge on page 30.)

Replacing the toner cartridge A

a Make sure that the machine is turned

on.

b Open the front cover and leave the

machine turned on for 10 minutes to
cool down.

30

CAUTION

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.

Routine maintenance

c Take out the drum unit and toner

cartridge assembly.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

A

31

WARNING

IMPORTANT

DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.

DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.

Be careful not to inhale toner.

• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.

• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.

32

Note

• Be sure to seal up the toner cartridge

IMPORTANT

IMPORTANT

tightly in a suitable bag so that toner
powder does not spill out of the cartridge.

• Discard the used consumable according
to local regulations, keeping it separate
from domestic waste. If you have
questions, call your local waste disposal
office. Be sure to reseal the consumable
items tightly so that the material inside
does not spill.

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.

Routine maintenance

f Pull off the protective cover.

Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.

A

Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.

33

g Put the new toner cartridge firmly into

Note

the drum unit so that it locks into place.
If you put it in correctly, the green lock
lever will lift automatically.

h Clean the primary corona wire inside the

drum unit by gently sliding the green tab
from left to right and right to left several
times.

1

Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine. Close
the front cover.

34

Note

After replacing the toner cartridge, DO

IMPORTANT

IMPORTANT

NOT turn off the machine's power switch
or open the front cover until the LCD
returns to Ready mode.

Replacing the drum unit A

Model name:
DR-2245 (For DCP-7055)
DR-2250 (For DCP-7060D)

Routine maintenance

After replacement, reset the drum counter by
following the instructions included with the
new drum unit.

Drum Stop A

Drum Stop

We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother Original drum
unit be installed at this time.

A new drum unit can print approximately
12,000 A4 or Letter size single-sided pages.

For best performance, use only genuine
Brother Original drum unit and genuine
Brother Original toner cartridges. Printing
with a third-party drum unit or toner
cartridge may reduce not only the print
quality but also the quality and life of the
machine itself. Warranty coverage may
not apply to problems caused by the use
of a third-party drum or toner cartridge.

Drum Error A

Drum Error

The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
the corona wire on page 42.)

If you cleaned the corona wire and Drum
Error was not cleared, replace the drum unit
with a new one.

After replacement, reset the drum counter by
following the instructions included with the
new drum unit.

Replacing the drum unit A

• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.

• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning the machine on page 40.)

a Make sure that the machine is turned

on.

b Open the front cover and leave the

machine turned on for 10 minutes to
cool down.

A

Replace Drum A

Replace Drum

Please replace the drum unit with a new one.
We recommend a genuine Brother Original
drum unit be installed at this time.

35

CAUTION

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.

c Take out the drum unit and toner

cartridge assembly.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

36

WARNING

IMPORTANT

DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.

DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.

Routine maintenance

• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.

• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.

Be careful not to inhale toner.

• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.

• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.

A

37

Note

If you choose not to return your used

IMPORTANT

Note

consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. Be
sure to reseal the consumable items
tightly so that the material inside does not
spill.

e Unpack the new drum unit.

• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.

f Put the toner cartridge firmly into the

new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.

• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.

38

Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.

g Clean the corona wire of the drum unit

CAUTION

by gently sliding the green tab from left
to right and right to left several times.

Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.

1

Routine maintenance

h Put the new drum unit and toner

cartridge assembly in the machine.

Resetting the drum counter A

When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps:

a Open the front cover and press Clear.

To confirm you are installing a new
drum, press a.

b When the LCD shows Accepted, close

the front cover.

A

39

Cleaning the machine

WARNING

IMPORTANT

Clean the outside and inside of the machine
regularly with a dry, lint-free soft cloth. When
you replace the toner cartridge or the drum
unit, make sure that you clean the inside of
the machine.

DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the outside or
inside of the machine. Doing this may
cause a fire or electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.

A

Cleaning the outside of the machine A

a Turn off the machine. Disconnect all

cables, and then unplug the power cord
from the electrical socket.

b Pull the paper tray completely out of the

machine.

Be careful not to inhale toner.

Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.

c Wipe the outside of the machine with a

dry, lint-free soft cloth to remove dust.

d Remove any paper that is in the paper

tray.

40

Routine maintenance

Note

e Wipe the inside and the outside of the

paper tray with a dry, lint-free soft cloth
to remove dust.

f Re-load the paper and put the paper tray

firmly back in the machine.

g Plug the machine’s power cord back into

the electrical socket first, connect all
cables. Turn on the machine.

Cleaning the scanner glass A

a Turn off the machine. Disconnect all

cables, and then unplug the power cord
from the electrical socket.

Lift the document cover (1).

b

Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.

1

2

A

3

In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.

c Plug the machine’s power cord back into

the electrical socket first, connect all
cables. Turn on the machine.

41

Cleaning the corona wire A

WARNING

CAUTION

If you have print quality problems, clean the
corona wire as follows:

a Open the front cover and leave the

machine turned on for 10 minutes to
cool down.

b Slowly take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.

We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.

Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.

To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.

42

Routine maintenance

Note

1

c Clean the corona wire inside the drum

unit by gently sliding the green tab from
right to left and left to right several times.

Cleaning the drum unit A

If you have print quality problems, the drum
may have foreign material, such as glue from
a label stuck on the drum surface. Follow the
steps below to solve the problem.

a Prepare blank A4 or Letter size paper.
b Make sure the machine is in Ready

mode.

c Open the back cover (face-up output

tray).

A

Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.

d Put the drum unit and toner cartridge

assembly back into the machine. Close
the front cover.

d Open the manual feed slot cover.

e Press Clear and Menu at the same

time. The Drum Cleaning message
will appear on the LCD.

43

f Using both hands, slide the manual feed

Note

paper guides to the width of the paper
that you are going to use.

g Using both hands, put one piece of A4 or

Letter size paper in the manual feed slot
until the top edge of the paper touches
the paper feed roller. When you feel the
machine pull in the paper, let go. The
machine will start the Drum Cleaning
process.

• If the paper in the manual feed slot is other
than A4 or Letter size, the machine will
stop the Drum Cleaning process and eject
the paper.

• Make sure that the paper is straight and in
the correct position in the manual feed
slot. If it is not, it may not be fed correctly,
resulting in a paper jam.

• DO NOT close the back cover (face-up
output tray) during the Drum Cleaning
process. The machine will stop the Drum
Cleaning process and eject the paper. It
may cause a jam.

• If the machine receives a print job before
you put one piece of paper in the manual
feed slot, the machine stops the Drum
Cleaning process and print the print job.

h When the machine has finished

cleaning, the machine returns to the
Ready mode.

i Repeat steps e to h two more times

using a new blank sheet of paper each
time. Upon completion please discard
the used paper.

• The machine makes a mechanical noise
during the Drum Cleaning process
because the machine rotates the OPC
drum in reverse. This noise is not due to a
malfunction of the machine.

• DO NOT put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.

44

Routine maintenance

WARNING

CAUTION

If the problem is not solved yet, follow the
steps below.

a Open the front cover and leave the

machine turned on for 10 minutes to
cool down.

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.

b Slowly take out the drum unit and toner

cartridge assembly.

We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.

Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.

To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.

A

45

c Push down the green lock lever and take

IMPORTANT

the toner cartridge out of the drum unit.

• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.

• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.

d Put the print sample in front of the drum

unit, and find the exact position of the
poor print.

46

Routine maintenance

IMPORTANT

1

e Turn the drum unit gear by hand while

looking at the surface of the OPC
drum (1).

g Put the toner cartridge back into the

drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.

A

f When you have found the mark on the

drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.

DO NOT clean the surface of the
photosensitive drum with a sharp object or
any liquids.

h Put the drum unit and toner cartridge

assembly back in the machine.

i Close the front cover.

47

Cleaning the paper pick-up rollers A

If you have paper feed problems, clean the
pick-up rollers as follows:

a Turn off the machine. Unplug the power

cord from the electrical socket.

b Pull the paper tray completely out of the

machine.

d Wipe the two pick-up rollers (1) inside of

the machine to remove dust.

c Tightly wring out a lint-free cloth soaked

in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.

1

1

e Put the paper tray back in the machine.
f Plug the machine’s power cord back into

the electrical socket. Turn on the
machine.

48

Troubleshooting B

B

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.

You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

Error Message Cause Action

Cartridge Error The toner cartridge is not installed

correctly.

Cooling Down

Wait for a while

Cover is Open The front cover is not completely

Cover is Open The fuser cover is not completely

The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows

Cooling Down, and Wait for
a while.

closed.

closed or paper was jammed in
the back of the machine when
you turned on the power.

.

Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.

Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.

If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.

If the fan is not spinning, disconnect the
machine from the power for several minutes
then reconnect it.

Close the front cover of the machine.

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside

B

the back of the machine, and then close
the fuser cover and press Start.

Drum Error The corona wire on the drum unit

needs to be cleaned.

Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the

Duplex Disabled The duplex tray is removed or is

not correctly installed.

The back of the machine is not
closed completely.

EL Error The machine has a mechanical

problem.

Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 42.)

drum unit on page 35.)

Carefully put the duplex tray into the
machine until it clicks into place.

Close the back cover of the machine.

Open the front cover and close it again.

49

Error Message Cause Action

Fuser Error The temperature of the fuser unit

does not rise to a specified
temperature within the specified
time.

The fuser unit is too hot.

Init Unable XX

(XX = Error Code)

The machine has a mechanical
problem.

Jam Duplex The paper is jammed in the

duplex tray at the back of the
machine.

Jam Inside The paper is jammed inside the

machine.

Jam Rear The paper is jammed in the back

of the machine.

Jam Tray The paper is jammed in the paper

tray of the machine.

No Paper The machine is out of paper or

paper is not correctly loaded in
the paper tray.

Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
turned on.

 Disconnect the machine from the power

for several minutes and then reconnect
it.

 If the problem continues, call your

Brother dealer.

(See Paper is jammed in the Duplex Tray
on page 59.)

(See Paper is jammed inside the machine
on page 55.)

(See Paper is jammed at the back of the
machine on page 53.)

(See Paper is jammed in the standard paper
tray on page 52.)

Do one of the following:

 Refill the paper in the paper tray and

press Start.

 Remove the paper and load it again.

Then press Start.

 If the problem is not resolved, the paper

pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 48.)

Manual Feed Manual feed was selected as the

paper source when there was no
paper in the manual feed slot.

No Toner The toner cartridge is not installed

correctly.

Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot on page 9.)

Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.

Out of Memory The machine’s memory is full. Do one of the following:

 Press Start to copy the scanned pages.

(Copy operation in progress)

 Press Stop/Exit and wait until the other

operations in progress finish, and then
try again.

 Reduce print resolution. (See the Basic

tab in the Software User's Guide.)

50

Error Message Cause Action

Troubleshooting

Print Unable XX

(XX = Error Code)

Replace Drum It is time to replace the drum unit. Replace the drum unit.

Replace Toner The machine will stop printing

The machine has a mechanical
problem.

The drum unit counter was not
reset when a new drum was
installed.

until you replace the toner
cartridge.

Do one of the following:

 Disconnect the machine from the AC

power outlet for several minutes, then
reconnect it.

 If the problem continues, call your

Brother dealer.

(See Replacing the drum unit on page 35.)

Reset the drum unit counter.

(See Resetting the drum counter
on page 39.)

If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge on page 29.)

If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.

B

Size Error DX The paper in the tray is not a

suitable size for automatic duplex
printing.

Toner Ended It is time to replace the toner

cartridge.

Toner Low You will need to replace the toner

cartridge soon.

Load A4 paper for automatic duplex printing,
and then press Start. (See Print media
on page 84.)

Replace the toner cartridge with a new one.
(See Replacing the toner cartridge
on page 29.)

Buy a new toner cartridge before you get a
Replace Toner message.

51

Paper Jams

IMPORTANT

Note

Paper is jammed in the standard paper tray B

B

If the paper cannot easily be removed in
this direction, stop and follow the
instructions for Paper is jammed inside the
machine on page 55.

If the LCD shows Jam Tray, follow these
steps:

a Pull the paper tray completely out of the

machine.

b Use both hands to slowly pull out the

jammed paper.

Pulling out the jammed paper downwards
allows you to remove the paper more
easily.

c Make sure the paper is below the

maximum paper mark (b b b) (1) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
standard paper tray on page 7.)

1

52

d Put the paper tray firmly back in the

machine.

Troubleshooting

CAUTION

Paper is jammed at the back of the machine B

If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:

a Open the front cover. Leave the

machine turned on for 10 minutes to
cool down.

b Slowly take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.

B

53

IMPORTANT

• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.

• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.

d Pull down the tabs at the left and right

hand sides to open the fuser cover (1).

c Open the back cover (face-up output

tray).

1

54

Troubleshooting

CAUTION

e Using both hands, gently pull the

jammed paper out of the fuser unit.

f Close the fuser cover and the back

cover (face-up output tray).

g Put the drum unit and toner cartridge

assembly back into the machine.

Paper is jammed inside the machine B

If the LCD shows

Jam Inside

, follow these steps:

a Leave the machine turned on for 10

minutes to cool down.

Open the front cover.

b

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be extremely
hot. When you open the front or back cover
(back output tray) of the machine, DO NOT
touch the shaded parts shown in the illustration.
If you do this, you may burn yourself.

B

h Close the front cover. If the machine

does not start printing automatically,
press Start.

55

c Slowly take out the drum unit and toner

IMPORTANT

IMPORTANT

cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the inside of the machine.

If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, go to step g.

• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.

• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.
Clear the jammed paper if there is any
inside the drum unit.

• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.

• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.

56

Troubleshooting

e Put the toner cartridge back into the

drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.

g Lift the scanner cover.

Use both hands to carefully pull the
jammed paper up and out of the output
tray opening.

f If you were able to remove the drum unit

and toner cartridge assembly and the
jammed paper, you have cleared the
paper jam.
Put the drum unit and toner cartridge
assembly back into the machine and
close the front cover. If the machine
does not start printing automatically,
press Start.

B

h Close the scanner cover.

57

i If you could not pull the jammed paper

Note

out of the output tray opening as shown
in step g, take the paper tray
completely out of the machine.

j Pull the jammed paper out of the paper

tray opening.

• If you turn off the machine while the LCD
shows a Jam Inside message, the
machine will print incomplete data from
your computer.

k Put the paper tray back into the

machine. If you have removed the
jammed paper, you have cleared the
paper jam.

• If the LCD shows a Jam Inside
message, check if there is a torn piece of
paper inside the machine and drum unit by
following the instructions in steps c to f.

58

Troubleshooting

CAUTION

Paper is jammed in the Duplex Tray B

If the LCD shows Jam Duplex, follow these
steps:

a Leave the machine turned on for 10

minutes to cool down.

HOT SURFACE

After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.

b Pull the duplex tray completely out of the

machine.

B

59

c Pull the jammed paper out of the

machine or the duplex tray.

d Make sure that no paper remains under

the machine.

e Put the duplex tray back in the machine.

60

Troubleshooting

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Check the chart below and follow the troubleshooting tips.

Copy difficulties

Difficulties Suggestions

Vertical black line appears in
copies.

Copies are blank. Make sure you are loading the document correctly. (See Using the scanner glass

Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. (See Cleaning the scanner glass on page 41
and Cleaning the corona wire on page 42.)

on page 19.)

Printing difficulties

Difficulties Suggestions

Poor print quality See Improving the print quality on page 64.

No printout.  Check that the machine is plugged in and the power switch is turned on.

.

B

B

 Check that the toner cartridge and drum unit are installed correctly. (See

Replacing the drum unit on page 35.)

 Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

 Check that the correct printer driver has been installed and chosen.

 Check to see if the LCD is showing an error message. (See Error and

maintenance messages on page 49.)

 Check the machine is online:

(Windows
Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked.

(Windows Vista
Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.

(Windows
choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.

(Windows

Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.

®

7 and Windows Server®2008 R2) Click the Start button and

®

) Click the Start button, Control Panel, Hardware and

®

XP and Windows Server®2003/2008) Click the Start button and

®

2000) Click the Start button and choose Settings and then

61

Printing difficulties (continued)

Difficulties Suggestions

The machine prints unexpectedly
or it prints garbage.

The machine prints the first couple
of pages correctly, then some
pages have text missing.

The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.

The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.

The machine is not printing or has
stopped printing.

 Press Job Cancel to cancel print jobs.

 Check the settings in your application to make sure it is set up to work with

your machine.

 Pull out the paper tray and wait until the machine stops printing. Then turn off

the machine’s power switch and disconnect from the power for several
minutes.

 Check the settings in your application to make sure that it is set up to work with

your machine.

 Your computer is not recognising the machine’s input buffer’s full signal. Make

sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)

There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unscannable and
unprintable areas on page 13.)

Check the paper size setting in the printer driver. You need to choose A4 [60 to

105 g/m

Press Job Cancel.

As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.

2

].

Scanning difficulties

Difficulties Suggestions

TWAIN errors appear while
scanning.

OCR does not work. Try increasing the scanning resolution.

Make sure that the Brother TWAIN driver is chosen as the primary source. In
Presto! PageManager, click File, Select source and choose the Brother TWAIN
driver.

(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Accessing Brother Support (Macintosh) on page 3 for further instructions.

Software difficulties

Difficulties Suggestions

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.

The machine does not print from

®

Adobe

Illustrator®.

Check that the paper size setting in the application and in the printer driver are the
same.

Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)

62

Paper handling difficulties

Difficulties Suggestions

The machine does not feed paper.

 If there is no paper, load a new stack of paper into the paper tray.

Troubleshooting

The LCD shows No Paper or a
Paper Jam message.

How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set

What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,

There is a paper jam. Clear the jammed paper. (See Paper Jams on page 52.)

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.

 Make sure that manual feed mode is not chosen in the printer driver.

 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers

on page 48.

 If the LCD shows the Paper Jam message and you still have a problem, see

Error and maintenance messages on page 49.

up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application.

envelopes and labels that are made for laser machines. (For details, see
Acceptable paper and other print media on page 15.)

 You can load envelopes from the manual feed slot.

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the
paper tray.

B

 Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media on page 15.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other print media on page 15 and Basic tab in the Software User's
Guide.)

Printouts are too light.  If this problem occurs when making copies or printing, set Toner Save mode

to Off in the machine menu settings. (See Toner Save in Chapter 1 of the
Advanced User's Guide.)

 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User's Guide.)

Other

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.

If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.

63

Improving the print quality

Note

F

g

d
3

If you have a print quality problem, make a copy first (put a document on the scanner glass and
press Start). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections or try printing a different document. If the printout or test page printed
from the machine has a quality problem, check the following steps first. And then, if you still have
a print quality problem, check the chart below and follow the recommendations.

Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.

a To get the best print quality, we suggest using the recommended paper. Check that you use

paper that meets our specifications. (See Acceptable paper and other print media
on page 15.)

b Check that the drum unit and toner cartridge assembly are installed correctly.

Examples of poor print quality Recommendation

ABCDEFGH

DE

abcdefghijk

ef

ABCD
abcde

c

01234

2

Faint

 Take out the drum unit and toner cartridge assembly. Hold the

assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.

 Check if the Toner Setting in Replace Toner is set to

Continue (Continue mode). See Toner settings in Chapter 1 of

the Advanced User's Guide.

 Check the machine

high temperatures, and so on, may cause this print fault. See the
Safety and Legal booklet.

 If the whole page is too light, Toner Save mode may be on. Turn

off Toner Save mode in the machine menu settings or Toner
Save mode in the printer Properties of the driver. See Toner save

in Chapter 1 of the Advanced User's Guide or Advanced tab in
Chapter 2 of the Software User's Guide.

’s environment. Conditions such as humidity,

B

 Clean the corona wire of the drum unit. See Cleaning the corona

wire on page 42.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 29.

 Put in a new drum unit. See Replacing the drum unit on page 35.

64

Examples of poor print quality Recommendation

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 15.

Troubleshooting

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Grey background

Ghost

 Check the machine’s environment. Conditions such as high

temperatures and high humidity can increase the amount of
background shading. See the Safety and Legal booklet.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 29.

 Put in a new drum unit. See Replacing the drum unit on page 35.

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper or thick print media may cause this
problem. See Acceptable paper and other print media
on page 15.

 Make sure that you choose the correct media type in the printer

driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 15 and Basic tab
in Chapter 2 of the Software User's Guide.

 Choose Reduce Ghosting mode in the printer driver. See Ghost

Reduction Setting in Chapter 2 (for Windows
Macintosh) of the Software User's Guide.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 29.

®

) or Chapter 8 (for

B

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Toner specks

 Put in a new drum unit. See Replacing the drum unit on page 35.

 The fuser unit may be contaminated. Call your Brother dealer.

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper may cause the problem. See Acceptable
paper and other print media on page 15.

 Clean the corona wire and the drum unit. See Cleaning the corona

wire on page 42 and Cleaning the drum unit on page 43.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 The fuser unit may be contaminated. Call your Brother dealer.

65

Examples of poor print quality Recommendation

Hollow print

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 15.

 Choose Thick Paper mode in the printer driver, choose Thick in

the machine’s Paper Type menu setting or use thinner paper than
you are currently using. See Paper Type on page 14 and Basic
tab in the Software User's Guide.

 Check the machine’s environment. Conditions such as high

humidity can cause hollow print. See the Safety and Legal
booklet.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 Clean the corona wire inside the drum unit by sliding the green tab

from left to right and right to left several times. Be sure to return
the green tab to the home position (a). See Cleaning the corona
wire on page 42.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 The fuser unit may be contaminated. Call your Brother dealer.

All black

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

White lines across the page

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

 Make sure that you use paper that meets our specifications. A

rough surfaced paper or thick print media can cause problems.

 Make sure that you choose the appropriate media type in the

printer driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 15 and Basic tab
in the Software User's Guide.

 The problem may disappear by itself. Print multiple pages to clear

this problem, especially if the machine has not been used for a
long time.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 Clean the corona wire of the drum unit. See Cleaning the corona

wire on page 42.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

Lines across the page

66

Examples of poor print quality Recommendation

94 mm

94 mm

94 mm

94 mm

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

 Check the machine's environment. Conditions such as high

humidity and high temperatures may cause this print quality
problem.

 If the problem is not solved after printing a few pages, put in a new

drum unit. (See Replacing the drum unit on page 35.)

White lines, bands or ribbing

across the page

 Make ten copies of a blank, white sheet of paper. See How to

copy on page 20. If the problem is not solved, the drum unit may

have glue from a label stuck on the OPC drum surface. Clean the
drum unit. See Cleaning the drum unit on page 43.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

Troubleshooting

White Spots on black text and

graphics at 94 mm intervals

Black Spots at 94 mm intervals

Black toner marks across the

page

B

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 15.

 If you use label sheets for laser printers, the glue from the sheets

may sometimes stick to the OPC drum surface. Clean the drum
unit. See Cleaning the drum unit on page 43.

 Do not use paper that has clips or staples because they will

scratch the surface of the drum.

 If the unpacked drum unit is in direct sunlight or room light, the unit

may be damaged.

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 29.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

67

Examples of poor print quality Recommendation

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

 Clean the corona wire inside the drum unit by sliding the green

tab. See Cleaning the corona wire on page 42.

ABCDEFGH
abcdefghijk

ABCD
abcde
01234

Black lines down the page

Printed pages have toner stains

down the page.

White lines down the page

 Make sure the green tab of the corona wire is at the home

position (a).

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 29.

 The fuser unit may be contaminated. Call your Brother dealer.

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 29.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 35.

 Check if the Toner Setting in Replace Toner is set to

Continue (Continue mode). See Toner settings in Chapter 1 of

the Advanced User's Guide.

 Make sure that a torn piece of paper is not stuck inside the

machine blocking the scanner.

 Make sure that the paper or other print media is loaded correctly

in the paper tray and that the guides are not too tight or too loose
against the paper stack.

68

Page skewed

 Set the paper guides correctly. See Loading paper on page 7.

 If you are using the manual feed slot, see Loading paper in the

manual feed slot on page 9.

 The paper tray may be too full. See Loading paper on page 7.

 Check the paper type and quality. See Acceptable paper and

other print media on page 15.

 Check for loose objects such as torn paper inside the machine.

 Verify that the two green envelope levers inside the back cover

are set to the same position.

 Verify that the two grey Anti-Curl Levers inside the back cover are

set to the same position.

 If the problem only occurs during duplex printing, check for torn

paper in the duplex tray, verify that the duplex tray is inserted
completely, and verify that the back cover is closed completely.

Examples of poor print quality Recommendation

B DEFGH

abc efghijk

ACD

bcde
134

Curled or wavy

 Check the paper type and quality. High temperatures and high

humidity will cause paper to curl. See Acceptable paper and other
print media on page 15.

 If you do not use the machine often, the paper may have been in

the paper tray too long. Turn over the stack of paper in the paper
tray. Also, fan the paper stack and then rotate the paper 180 in
the paper tray.

 Open the back cover (face-up output tray) for the machine to eject

printed pages onto the face-up output tray.

 Choose Reduce Paper Curl mode in the printer driver when you

do not use our recommended paper. See Other Print Options (for

Windows
User's Guide.

 Make sure that the paper is loaded correctly. See Loading paper

on page 7.

 Check the paper type and quality. See Acceptable paper and

other print media on page 15.

®

) or Print Settings (For Macintosh) in the Software

Troubleshooting

Wrinkles or creases

 Turn over the stack of paper in the tray or try rotating the paper

180 in the input tray.

B

69

Note

Examples of poor print quality Recommendation

 Make sure that the two green envelope levers inside the back

cover are pulled down when you print the envelope.

Envelope creases

When you have finished printing, open the back cover and reset
the two green levers back to their original position.

70

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 Open the back cover and make sure that the two green envelope

levers on the left and right hand sides are in the up position.

Poor fixing

Troubleshooting

 Choose Improve Toner Fixing mode in the printer driver. See

Other Print Options (for Windows

®

) or Print Settings (For
Macintosh) in the Software User's Guide.
If this selection does not provide enough improvement, select

Thicker Paper in Media Type settings.

B

71

Examples of poor print quality Recommendation

 Choose Reduce Paper Curl mode in the printer driver when you

do not use our recommended paper. See Other Print Options (for

®

Windows

) or Print Settings (For Macintosh) in the Software

User's Guide.

 Turn the paper over in the paper tray, and print again. (Excluding

letterhead paper) If the problems remains, switch the Anti-Curl
Levers as follows:

a Open the back cover.

Curled

b Lift the lever (1) and slide the two grey levers (2) in the

direction of the arrow.

1

2

2

72

1

2

Examples of poor print quality Recommendation

 Lift up the output tray support flap (1).

Curled

Troubleshooting

B

1

73

Machine Information

Note

B

How to reset the machine B

Checking the Serial Number B

You can see the machine’s Serial Number on
the LCD.

Press Menu.

a
b Press a or b to choose 3.Machine

Info..
Press OK.

c Press a or b to choose 1.Serial No..

Press OK.

d Press Stop/Exit.

Reset functions B

The following reset function is available:

All Settings

You can reset all the machine’s settings back
to its default factory settings.

Brother strongly recommends you perform
this operation when you dispose of the
machine.

a Press Menu.
b Press a or b to choose 1.General

Setup.
Press OK.

c Press a or b to choose 5.Reset.

Press OK.

d Press OK.
e Do one of the following:

 To reset the settings, press a to

choose Reset. Then go to step f.

 To exit without making changes,

press b to choose Exit.
Then go to step g.

f You will be asked if you want to reboot

the machine. Do one of the following:

 To reboot the machine, press a to

choos Yes.
The machine will begin the reset.

 To exit without rebooting, press b to

choose No.
Then go to step g.

Unplug the interface cable before you
choose All Settings.

74

g Press Stop/Exit.

C

Menu and features C

On-screen programming

Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.

We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.

Menu table C

You can program your machine by using the
Menu table on page 77. These pages list the
menu selections and options. Press Menu
and then press a or b to access the menus
and program your machine. For example, to
set Copy Quality to Photo Quality

a Press Menu.

How to access the menu

C

mode C

a Press Menu.
b Choose an option. You can scroll

through each menu level by pressing a
or b for the direction you want.

c Press OK when the option you want

appears on the LCD.
The LCD will then show the next menu
level.

d Press a or b to scroll to your next menu

selection.

e Press OK.

When you have finished setting an
option, the LCD will show Accepted.

f Press Stop/Exit to exit Menu mode.

C

b Press a or b to choose 2.Copy.

Press OK.

c Press a or b to choose 1.Quality.

Press OK.

d Press a or b to choose Photo.

Press OK.

e Press Stop/Exit.

75

Menu keys

C

Access the menu.

Go to the next menu
level.

Accept an option.

Exit the menu by
pressing repeatedly.

Go back to the previous
menu level.

Scroll through the
current menu level.

Exit the menu.

76

Menu and features

Menu table

The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK to accept to exit

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.General
Setup

1.Paper 1.Paper
Type

— Thin

Plain*

Thick

Sets the type of
paper in the paper
tray.

C

14

2.Paper
Size

2.Ecology 1.Toner
Save

1

See Advanced User's Guide.

Thicker

Recycled
Paper

Label

— A4*

Letter

Executive

A5

A5 L

A6

B5

B6

16K(195x270mm)

16K(184x260mm)

16K(197x273mm)

— On

Off*

Sets the size of the
paper in the paper
tray.

Increases the page
yield of the toner
cartridge.

See

C

1

.

The factory settings are shown in Bold with an asterisk.

77

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.General
Setup

(Continued)

2.Ecology

(Continued)

2.Sleep
Time

— Range varies

depending on
models.

Conserves power.

See

003Min*

3.LCD
Contrast

——-nnnno+

-nnnon+

Adjusts the contrast
of the LCD.

-nnonn+*

-nonnn+

-onnnn+

4.Replace
Toner

——Continue

Stop*

The machine will
stop printing until you
replace the toner
cartridge.

5.Reset 1.All
Settings

— a Reset

b Exit

Restores the
machine's settings to
the original factory

74

default settings.

0.Local

Language

— (Choose your

language)

— Allows you to change

the LCD language for

6

your country.

1

See Advanced User's Guide.

1

.

The factory settings are shown in Bold with an asterisk.

78

Menu and features

Level 1 Level 2 Level 3 Options Descriptions Page

2.Copy

(Continued)

1.Quality — Auto*

Text

Photo

Graph

2.Brightness — -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

3.Contrast — -nnnno+

-nnnon+

-nnonn+*

-nonnn+

You can choose the
Copy resolution for
your type of
document.

Adjust the brightness
for copies.

Adjusts the contrast
for copies.

See

1

.

-onnnn+

1

See Advanced User's Guide.

The factory settings are shown in Bold with an asterisk.

Level 1 Level 2 Level 3 Options Descriptions Page

3.Machine Info. 1.Serial No. — — You can check the
serial number of your
machine.

2.Page Counter — Total

List

Copy

Print

3.User
Settings

4.Drum Life — — You can check the

1

See Advanced User's Guide.

——

You can check the
number of total
pages the machine
has printed during its
life.

percentage of a
Drum life that
remains available.

74

See

C

1

.

The factory settings are shown in Bold with an asterisk.

79

Note

Specifications D

D

General D

This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother-cn.net/

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam scanning

Memory Capacity (For DCP-7055) 16 MB

for details.

(For DCP-7060D) 32 MB

LCD (liquid crystal
display)

Power Source 220 - 240 V AC 50/60Hz

Power Consumption

1

USB connection to PC

2

When making a copy from one sheet

1

10 characters  2 lines

Peak: 1080 W

Copying (Average):

Deep Sleep (Average): Approx. 0.9 W

Ready (Average): Approx. 55 W at 25 C (77 F)

Approx. 445 W

2

at 25 C (77 F)

80

Specifications

Dimensions D

268 mm

405 mm

Weight With Consumables:

398.5 mm

(For DCP-7055) 9.8 kg
(For DCP-7060D) 10.1 kg

D

81

Noise level

Sound power

1

Operating (Copying): (For DCP-7055)

WAd = 6.60 B (A)

L

(For DCP-7060D)
LWAd=6.74 B (A)

Standby: L

WAd = 4.30 B (A)

Sound pressure

1

Measured in accordance with ISO 9296.

Operating (Printing): L

Standby: L

PAm = 53 dB (A)

PAm = 30 dB (A)

Temperature Operating: 10 to 32.5C

Storage: 0 to 40C

Humidity Operating: 20 to 80% (without condensation)

Storage: 10 to 90% (without condensation)

82

Specifications

Document Size

Document Size
(Single-sided)

Scanner Glass Width:

Scanner Glass Length:

D

Max. 215.9 mm

Max. 297 mm

D

83

Print media

Paper Input Paper Tray

 Paper Type: Plain paper, Thin paper or Recycled paper

 Paper Size: Letter, A4, B5 (ISO/JIS), A5,

 Paper Weight:

A5 (Long Edge), B6 (ISO), A6, Executive,
16K(195x270mm), 16K(184x260mm),
16K(197x273mm)

60 to 105 g/m

2

D

 Maximum Paper Tray

Capacity:

Up to 250 sheets of 80 g/m
Plain paper

2

Manual Feed Slot (Manual)

 Paper Type:

Envelopes, Labels

1

, Thin paper, Thick
paper, Thicker paper, Recycled paper,
Bond paper or Plain paper

 Paper Size: Width: 76.2 to 216 mm

Length: 116 to 406.4 mm

 Paper Weight:

 Maximum Paper Tray

60 to 163 g/m

One sheet at a time 80 g/m

22

2

Plain paper

Capacity:

Paper Output Face-Down Output Tray Up to 100 sheets (face down print delivery

to the Face down output paper tray)

Face-Up Output Tray One sheet (face up print delivery to the

Face up output paper tray)

Duplex
Printing

(For
DCP-7060D)

 Paper Size

(Automatic Duplex):

 Paper Weight

(Automatic Duplex):

 Paper Type

A4

60 to 105 g/m

2

Plain paper or Recycled paper

(Automatic Duplex):

1

For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.

2

60 to 105 g/m2 for duplex print.

84

Specifications

Copy

Color/Monochrome Monochrome

Copy Width Max. 204 mm

Multiple Copies Stacks or Sorts up to 99 pages

Reduce/Enlarge 25% to 400% (in increments of 1%)

Resolution Up to 600  600 dpi

First Copy Out Time (For DCP-7055)

Less than 12 seconds (from the READY mode and standard tray)

(For DCP-7060D)

Less than 11 seconds (from the READY mode and standard tray)

Ready At 25C (77F)

D

D

85

Scanner

Colour/Black Yes/Yes

D

TWAIN Compliant

WIA Compliant

Yes (Windows

Windows

Windows

Mac OS X 10.4.11, 10.5.x, 10.6.x

Yes (Windows

®

2000 Professional/Windows®XP/

®

XP Professional x64 Edition/Windows Vista®/

®

7)

1

®

XP/Windows Vista®/Windows®7)

Colour Depth 48 bit internal / 24 bit external colour

Resolution

Up to 19200  19200 dpi (interpolated)

2

Up to 600  2400 dpi (optical)2 (from Scanner Glass)

Scanning Width Max. 204 mm

Greyscale 256 levels

1

For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.

2

Maximum 1200  1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200  19200 dpi can be chosen by using the scanner utility)

86

Specifications

Printer

Automatic 2-sided
(Duplex) Print

(For DCP-7060D)

Resolution 600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality

Print Speed
(Duplex)

Print Speed (For DCP-7055)

First Print Out Time (For DCP-7055)

Yes

Up to 5 pages/minute (A4 size)

Up to 20 pages/minute (A4 size)

1

1

(For DCP-7060D)

Up to 24 pages/minute (A4 size)

1

Less than 10.0 seconds (from the READY mode and standard tray)

(For DCP-7060D)

Less than 8.5 seconds (from the READY mode and standard tray)

D

1

The print speed may vary depending on the type of document you print.

D

87

Interfaces

USB We recommend to use a USB cable (Type A/B) that is no more than

2 metres long.

1

Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a
USB 1.1 interface.

2

Third-party USB ports are not supported.

12

D

88

Specifications

Computer requirements

Minimum System Requirements and Supported PC Software Functions

Computer Platform &
Operating System
Version

Windows®
Operating

System

1

Windows®
2000

Professional

Windows®
XP

24

Home

Windows
XP

Professional

Windows®
XP
Professional
x64

Edition

4

®

24

24

Processor
Minimum
Speed

Intel®

Pentium

®

II

or equivalent

64-bit

®

(Intel

64 or
AMD64)
supported
CPU

Minimum
RAM

64 MB 256 MB 150 MB 500 MB Printing,

128 MB

256 MB 512 MB

Recommended
RAM

Hard Disk Space
to install

For
Drivers

For
Applications

Supported
PC
Software
Functions

Scanning

Supported
PC

Interface

3

USB

D

Windows

®24

Vista

Windows®

24

7

Intel®

Pentium

®

4
or equivalent
64-bit

®

(Intel

64 or
AMD64)
supported
CPU

Intel®

Pentium

®

4
or equivalent
64-bit

®

(Intel

64 or
AMD64)
supported
CPU

512 MB 1 GB 500 MB 1.2 GB

1 GB
(32-bit)
2 GB
(64-bit)

1 GB
(32-bit)
2 GB
(64-bit)

650 MB

D

89

Minimum System Requirements and Supported PC Software Functions

Computer Platform &
Operating System
Version

1

Windows

Server

®

2003

Windows®
Operating

System

(print only
via
network)

Windows

®

Server
2003 x64
Edition
(print only
via
network)

Windows

Server

®

2008
(print only
via
network)

Processor
Minimum
Speed

®

Intel

Pentium

®

III

or equivalent

64-bit

®

(Intel

64 or
AMD64)
supported
CPU

®

Intel

Pentium

®

4
or equivalent
64-bit

®

(Intel

64 or
AMD64)
supported
CPU

Minimum
RAM

Recommended
RAM

Hard Disk Space
to install

For
Drivers

For
Applications

Supported
PC
Software
Functions

256 MB 512 MB 50 MB N/A Printing

512 MB 2 GB

Supported
PC

Interface

3

®

64-bit

®

(Intel

64 or
AMD64)
supported
CPU

Windows

Server
2008 R2
(print only
via
network)

Macintosh
Operating
System

Mac OS X

10.4.11

10.5.x

PowerPC
G4/G5

®

Intel

Core™

512 MB 1 GB 80 MB 400 MB Printing,

Scanning

USB

Processor

Mac OS X

10.6.x

1

Internet Explorer® 6.0 or greater.

2

For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.

3

Third-party USB ports are not supported.

4

Presto! PageManager on the CD-ROM supports Microsoft® Windows® 2000, Windows® XP, Windows Vista® and

®

Windows

7.

®

Core™

Intel
Processor

1 GB 2 GB

For the latest driver updates, visit http://solutions.brother.com/.

All trademarks, brand and product names are property of their respective companies.

90

Specifications

Note

Consumable items

Toner Cartridge Standard Toner Cartridge:

TN-2015 (For DCP-7055) Approx. 700 pages (A4)

TN-2215 (For DCP-7060D)

High-Yield Toner Cartridge: Approx. 2,600 pages (A4)

TN-2225 (For DCP-7060D)

Drum Unit DR-2245 (For DCP-7055)

DR-2250 (For DCP-7060D)

1

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

2

Drum yield is approximate, and may vary by type of use.

• Brother does not recommend the use of consumables other than genuine Brother
consumables.

Approx. 1,200 pages (A4)

Approx. 12,000 pages (A4)

D

1

1

1

2

• Your machine warranty may not cover any damage arising from the use of non genuine Brother
consumables.

D

91

E

Index

C

Cleaning

Cleaning:paper pick-up rollers
corona wire
drum unit
scanner

Consumable items

disposal
replacing

Control panel overview

.........................................................20

Copy

.........................................................4

keys

...........................................42

...............................................43

.................................................41

...................................28

.................................................33

...............................................49

..............................4

..............48

D

Document

how to load

Drum unit

cleaning
replacing

Duplex

paper jam
printing
troubleshooting

............................................19

.......................................... 42, 43

...............................................35

..............................................59

..................................................84

........................ 49, 50, 62

E

Envelopes ...................................10, 15, 17

Error messages on LCD

Drum Error
Drum Stop
Duplex Disabled
Init Unable XX
Jam Duplex
No Paper
Out of Memory
Print Unable XX
Replace Drum
Replace Toner
Toner Ended
Toner Low

............................................35

.............................................35

....................................49

.......................................50

...........................................50

...............................................50

......................................50

....................................51

.......................................35

......................................30

.........................................30

.............................................30

..........................49

H

HELP

LCD messages
Menu Table

..................................... 75

.......................................... 77

J

Jams

.................................................... 52

paper

L

Labels ..................................... 9, 10, 15, 18

LCD (liquid crystal display)

.................. 5, 75

M

Machine information

how to reset the machine
reset functions
serial number

Maintenance, routine

replacing

drum unit

toner cartridge
Menu Table
Mode, entering

...................................................... 20

copy

...................................... 74

........................................ 74

............................... 40

........................................... 35

................................... 29

............................................. 77

..................... 74

O

OPC drum ............................................... 67

Out of Memory message

......................... 50

G

Greyscale .................................................86

92

P

T

Paper ................................................ 15, 84

how to load

in manual feed slot
in paper tray

............................................... 50, 52

jams
recommended

................................................ 14, 15

size
tray capacity

................................................ 14, 15

type

Print

difficulties
emulation
quality
resolution

specifications
Print quality
Programming your machine

.............................................7

...............................9

.........................................7

.......................................16

..........................................15

..............................................61

..............................................87

...................................................63

..............................................87

........................................87

..............................................64

.....................75

Q

Quality

printing

..................................................63

Toner cartridge

replacing

Troubleshooting

error messages on LCD
if you are having difficulty

copy quality
paper handling
print quality
printing
scanning

software
maintenance messages on LCD
paper jam

............................................... 29

....................................... 49

....................... 49

....................................... 61

.................................. 63

........................................ 63

.............................................. 61

............................................ 62

............................................. 62

.......................... 52, 53, 55, 59

.......... 49

R

Replacing

drum unit
toner cartridge

Resolution

copy
print
scan

...............................................35

.......................................29

......................................................85

.......................................................87

......................................................86

S

Safety Instructions ......................................i

...........................................................4

Scan
Scanner glass

.....................................................19

using

E

93

These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.