10
4. TROUBLESHOOTING (CONT’D)
PROBLEMS YOU SHOULD TRY THIS
1 Unit does not work. • See if the unit is plugged in.
• See if the unit is receiving power from the
house circuit breaker or fuse.
2 Condensation on windows (air
too humid).
•
See Controls section on pages 4 to 6.
• Leave curtains half-open to allow air
circulation.
• Store all firewood in a closed room with a
dehumidifier or in a well ventilated room, or
store the wood outside.
• Do not adjust the thermostat of your heating
system below 64°F (18°C).
3 Inside air too dry (on cold
season).
• See Controls section on pages 4 to 6.
• Temporarily use a humidifier.
4 Air too cold at the air supply
grille (on cold season).
• Check if the exterior hoods are not blocked,
specifically the exhaust air to outside one.
• See Controls section on pages 4 to 6.
• Install a duct heater.
5 The LED of the integrated
control is blinking GREEN.
• There is a problem with the thermistor.
The unit is still working, but will defrost
frequently. Contact your installer.
6 The LED of the integrated
control is blinking AMBER.
• There is a problem with the motorized
damper. The unit is OFF. For a 2½-hour
period, the unit will try to reset the damper
at every 30 minutes. After 2½ hours, if the
problem is not solved, the unit stops trying
to reset damper.
• Contact your installer.
7 The integrated defrost control
push-button does not work.
• The 30-second boot sequence is not
completed, see step 2.1 Integrated Control
on page 4.
If the problem is still not solved, call your installer or the nearest approved Service
Center. Also, you can reach our Customer Service Department or Technical
Support listed below:
Broan-NuTone LLC
• Technical Support
Telephone: 1-800-637-1453
Fax: 1-262-673-8709
• Customer Service Department
Telephone: 1-800-558-1711
Fax: 1-800-356-5862