Additional information on products, accessories,
replacement parts and services can be found at
www.bosch-home.com and in the online shop
www.bosch-eshop.com
3
en Intended use
8Intended use
Intended use
Read these instructions carefully. Please keep
the instruction and installation manual, as well
as the appliance certificate, in a safe place for
later use or for subsequent owners.
Check the appliance after removing it from the
packaging. If it has suffered any damage in
transport, do not connect the appliance,
contact the Technical Assistance Service and
provide written notification of the damage
caused, otherwise you will lose your right to
any type of compensation.
Only a licensed professional may connect
appliances without plugs. Damage caused by
incorrect connection is not covered under
warranty.
This appliance must be installed according to
the installation instructions included.
This appliance is intended for private domestic
use and the household environment only. The
appliance must only be used for the
preparation of food and beverages. The
cooking process must be supervised. A short
cooking process must be supervised without
interruption. Only use the appliance in
enclosed spaces.
Children must not play with, on, or around the
appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 15 years old and are
being supervised.
Keep children below the age of 8 years old at
a safe distance from the appliance and power
cable.
If you wear an active implantable medical
device (e.g. a pacemaker or defibrillator),
check with your doctor that it complies with
Council Directive 90/385/EEC of 20th June
1990, DIN EN 45502-2-1 and DIN EN 455022-2, and that it has been chosen, implanted
and programmed in accordance with VDE-ARE 2750-10. If these conditions are satisfied,
and if, in addition, non-metal cooking utensils
and cookware with non-metal handles are
used, it is safe to use this induction hob as
intended.
This appliance is intended for use up to a
maximum height of 4000 metres above sea
level.
Do not use covers. These can cause
accidents, for example due to overheating,
catching fire or materials shattering.
Only use safety devices or child protection
grilles approved by ourselves. Unsuitable
safety devices or child protection grilles may
result in accidents.
This appliance is not intended for operation
with an external clock timer or a remote
control.
This appliance may be used by children over
the age of 8 years old and by persons with
reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
associated hazards.
4
Important safety information en
(Important safety
information
Impor t ant safety informat i on
:Warning – Danger of suffocation!
Packaging material is dangerous to children.
Never allow children to play with packaging
material.
:Warning – Risk of fire!
■ Hot oil and fat can ignite very quickly. Never
leave hot fat or oil unattended. Never use
water to put out burning oil or fat. Switch off
the hotplate. Extinguish flames carefully
using a lid, fire blanket or something similar.
Risk of fire!
■ The hotplates become very hot. Never
place combustible items on the hob. Never
place objects on the hob.
Risk of fire!
■ The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
Risk of fire!
■ The hob switches off automatically and can
no longer be operated. It may switch on
unintentionally at a later point. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
Risk of burns!
■ Do not use hob covers here.They can
cause accidents, for example due to
overheating, catching fire or materials
shattering.
:Warning – Risk of burns!
■ The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
Risk of burns!
■ The hotplate heats up but the display does
not work. Switch off the circuit breaker in
the fuse box. Contact the after-sales
service.
Risk of burns!
■ Metal objects on the hob quickly become
very hot. Never place metal objects (such
as knives, forks, spoons and lids) on the
hob.
Risk of fire!!
■ After each use, always turn off the hob at
the main switch. Do not wait until the hob
turns off automatically after the pan is
removed.
:Warning – Risk of electric shock!
■ Incorrect repairs are dangerous. Repairs
may only be carried out and damaged
power cables replaced by one of our
trained after-sales technicians. If the
appliance is defective, unplug the appliance
from the mains or switch off the circuit
breaker in the fuse box. Contact the aftersales service.
Risk of electric shock!
■ Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock.
Risk of electric shock!
■ A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of electric shock!
■ Cracks or fractures in the glass ceramic
may cause electric shocks. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
:Warning – Risk of fault!
A fan is located on the underside of this hob. If
a drawer is located on the underside of the
hob, do not store any small or sharp objects,
paper or tea towels in it. These may be sucked
in and damage the fan or impair the cooling.
There must be a clearance of at least 2 cm
between the contents of the drawer and the
fan entry point.
:Warning – Risk of injury!
■ When cooking in a bain marie, the hob and
cooking container could shatter due to
overheating. The cooking container in the
bain marie must not directly touch the
bottom of the water-filled pot. Only use heatresistant cookware.
Risk of injury!
■ Saucepans may suddenly jump due to
liquid between the pan base and the
hotplate. Always keep the hotplate and
saucepan bases dry.
5
en Causes of damage
]Causes of damage
Cau s e s of damage
Caution!
■ Rough pan bases may scratch the hob.
■ Avoid leaving empty pots and pans on the hotplate.
Doing so may cause damage.
■ Do not place hot pans on the control panel, the
indicator area, or the hob frame. Doing so may
cause damage.
■ Hard or pointed objects dropped on the hob may
damage it.
■ Aluminium foil and plastic containers will melt if
placed on the hotplate while it is hot. The use of
laminated sheeting is not recommended on the hob.
Overview
You will find the most frequently caused damage in the
following table:
DamageCauseMeasure
StainsBoiled over food.Remove boiled over food immediately with a glass scraper.
Unsuitable cleaning agent.Only use cleaning agents that are suitable for this type of hob.
ScratchesSalt, sugar and sand.Do not use the hob as a work surface or storage space.
Cookware with rough bases scratch the hob.Check the cookware.
DiscolourationUnsuitable cleaning agent.Only use cleaning agents that are suitable for this type of hob.
Pan abrasion.Lift pots and pans when moving them.
ChipsSugar, food with a high sugar content.Remove boiled over food immediately with a glass scraper.
6
Environmental protection en
7Environmental protection
Env i r o nment al pr ot ec t i on
In this section, you can find information about saving
energy and disposing of the appliance.
Energy-saving advice
■ Always use the correct lid for each pan. Cooking
without a lid uses a lot more energy. Use a glass lid
to provide visibility and avoid having to lift the lid.
■ Use pans with flat bases. Bases that are not flat use
a lot more energy.
■ The diameter of the pan base must match the size of
the hotplate. Please note: pan manufacturers usually
provide the diameter for the top of the pan, which is
usually larger than the diameter of the pan base.
■ Use a small pan for small amounts of food. A large
pan which is not full uses a lot of energy.
■ Use little water when cooking. This saves energy and
preserves all the vitamins and minerals in
vegetables.
■ Select the lowest power level to maintain cooking. If
the power level is too high, energy is wasted.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
fInduction cooking
Induction cooking
Advantages of induction cooking
Induction cooking is very different from traditional
cooking methods, as heat builds up directly in the item
of cookware. This offers numerous advantages:
■ Saves time when boiling and frying.
■ Saves energy.
■ Easier to care for and clean. Spilled food does not
burn on as quickly.
■ Heat control and safety – the hob increases or
decreases the heat supply as soon as the user
changes the setting. The induction hotplate stops the
heat supply as soon as the cookware is removed
from the hotplate, without having to switch it off first.
Cookware
Only use ferromagnetic cookware for induction cooking,
such as:
■ Cookware made from enamelled steel
■ Cookware made from cast iron
■ Special induction-compatible cookware made from
stainless steel.
To check whether your cookware is suitable for
induction cooking, refer to the section on
~ "Cookware check".
To achieve a good cooking result, the ferromagnetic
area on the base of the pan should match the size of
the hotplate. If a hotplate does not detect an item of
cookware, try placing it on another hotplate with a
smaller diameter.
FP
FP
FP
If the only hotplate being used is the flexible cooking
zone, larger cookware that is particularly suited to this
zone can be used. You can find information on
positioning cookware in the section on ~ "Flex Zone".
7
en Induction cooking
Some induction cookware does not have a fully
ferromagnetic base:
■ If the base of the cookware is only partially
ferromagnetic, only the area that is ferromagnetic will
heat up. This may mean that heat will not be
distributed evenly. The non-ferromagnetic area may
not heat up to a sufficient temperature for cooking.
■ The ferromagnetic area will also be reduced if the
material from which the base of the cookware is
made contains aluminium, for example. This may
mean that the cookware will not become sufficiently
hot or even that it will not be detected.
Empty pans or those with a thin base
Do not heat empty pans, nor use pans with a thin base.
The hob is equipped with an internal safety system.
However, an empty pan may heat up so quickly that the
"automatic switch off" function may not have time to
react and the pan may reach very high temperatures.
The base of the pan could melt and damage the glass
on the hob. In this case, do not touch the pan and
switch the hotplate off. If it fails to work after it has
cooled down, please contact the Technical Assistance
Service.
Pan detection
Each hotplate has a lower limit for pan detection. This
depends on the diameter of the ferromagnetic area of
the cookware and the material from which its base is
made. For this reason, you should always use the
hotplate that best matches the diameter of the base of
the pan.
Unsuitable pans
Never use diffuser hobs or pans made from:
■ common thin steel
■ glass
■ earthenware
■ copper
■ aluminium
Properties of the base of the cookware
The material(s) from which the base of the cookware is
made can affect the cooking result. Using pots and
pans made from materials that distribute heat evenly
through them, such as stainless-steel pans with a threelayer base, saves time and energy.
Use cookware with a flat base; if the base of the
cookware is uneven, this may impair the heat supply.
Absence of pan or unsuitable size
If no pan is placed on the selected hotplate, or if it is
made of unsuitable material or is not the correct size,
the power level displayed on the hotplate indicator will
flash. Place a suitable pan on the hotplate to stop the
flashing. If this takes more than 90 seconds, the
hotplate will switch off automatically.
8
*Getting to know your
appliance
Gett i ng to know your appl i ance
You can find information on the dimensions and power
of the hotplates in~ Page 2
Note: Depending on the appliance model, individual
details and colours may differ.
The control panel
Getting to know your appliance en
Controls
#
ã
0 1Ê2Ê...Ê8Ê9
á
>
Š
Û
é
è
ç
t
y
x
Controls
When the hob heats up, the symbols for the controls
available at this time light up.
Touching a symbol activates the respective function.
■ The corresponding symbols for the controls light up
depending on whether they are available.
The displays for the hotplates or the selected
functions get brighter.
■ Always keep the control panel clean and dry.
Moisture can prevent it from working properly.
■ Do not place any cookware near the indicators or
sensors. The electronics could overheat.
9
en Getting to know your appliance
The hotplates
Hotplate
Û
á
à / ß
Simple hotplateUse cookware that is a suitable size.
Flexible cooking zoneSee section ~ "Flex Zone"
FlexPlus cooking zoneThe FlexPlus cooking zones always switch on in conjunction with the right- or left-hand flexible cook-
ing zone. See section ~ "FlexPlus Zone"
Only use cookware that is suitable for induction cooking; see section ~ "Induction cooking"
Residual heat indicator
The hob has a residual heat indicator for each hotplate.
This indicates that a hotplate is still hot. Do not touch a
hotplate while the residual heat indicator is lit up.
The following indicators are shown depending on the
amount of residual heat:
■ Display •: High temperature
■ Display œ: Low temperature
If you remove the cookware from the hotplate during
cooking, the residual heat indicator and the selected
heat setting will flash alternately.
When the hotplate is switched off, the residual heat
indicator will light up. Even after the hob has been
switched off, the residual heat indicator will stay lit for as
long as the hotplate is still warm.
10
Operating the appliance en
1Operating the appliance
Operat i ng the appl i ance
This chapter explains how to set a hotplate. The table
shows heat settings and cooking times for various
meals.
Switching the hob on and off
The main switch is used to switch the hob on and off.
To switch on: Touch the # symbol. An audible signal
sounds. The symbols for the hotplates and the functions
available at this time light up. The ‹.‹ symbol lights up
next to the hotplates. The hob is ready to use.
To switch off: Touch the # symbol until the indicators
go out. The residual heat indicator remains lit until the
hotplates have cooled down sufficiently.
Notes
■ The hob switches off automatically if all hotplates
have been switched off for more than 20 seconds.
■ The selected settings are stored for four seconds
after the hob has been switched off. If you switch it
on again during this time, the hob will operate using
the previously stored settings.
Changing the heat setting
Select the hotplate and then set the required heat
setting in the control panel.
Switching off the hotplate
Select the hotplate and set it to ‹.‹ in the settings
range. The hotplate switches itself off and the residual
heat indicator appears.
Notes
■ If no pan has been placed on the hotplate, the
selected power level flashes. After a certain time has
elapsed, the hotplate switches off.
■ If a pan has been placed on the hotplate before
switching on the hob, it will be detected within
20 seconds of pressing the main switch and the
hotplate will be selected automatically. Once
detected, select the power level within the next
20 seconds or the hotplate will switch off.
If more than one pan is placed on the hob, only one
will be detected when switching it on.
Chef's recommendations
Recommendations
Setting a hotplate
Set the required heat setting using the ò to ê symbols.
Heat setting ò = lowest setting.
Heat setting ê = highest setting.
Every heat setting has an intermediate setting. This is
marked in the control panel with the Ê symbol.
Notes
■ To protect the fragile parts of your appliance from
overheating and electrical overloading, the hob may
temporarily reduce the power.
■ In order to prevent the appliance from producing
excess noise, the hob may temporarily reduce the
power.
Selecting a hotplate and heat setting
The hob must be switched on.
1. Touch the ã symbol for the required hotplate.
The ‹.‹ display gets brighter.
2. Then select the required heat setting from the
settings range.
■ When heating up puree, cream soups and thick
sauces, stir occasionally.
■ Set heat setting 8 to 9 for preheating.
■ When cooking with the lid on, turn the heat setting
down as soon as steam escapes between the lid
and the cookware. Steam does not need to escape
for a good cooking result.
■ After cooking, keep the lid on the cookware until you
serve the food.
■ To cook with the pressure cooker, observe the
manufacturer's instructions.
■ Do not cook food for too long, otherwise the
nutrients will be lost. The kitchen clock can be used
to set the optimum cooking time.
■ For a more healthy cooking result, smoking oil
should be avoided.
■ To brown food, fry small portions in succession.
■ Cookware may reach high temperatures while the
food is cooking. We recommend that you use oven
gloves.
■ You can find recommendations for energy-efficient
cooking in section ~ "Environmental protection"
The heat setting is set.
11
en Operating the appliance
Cooking table
The table shows which heat setting is suitable for each
type of food. The cooking time may vary depending on
the type, weight, thickness and quality of the food.
Heat settingCooking time
(mins)
Melting
Chocolate coating1 - 1.5-
Butter, honey, gelatine1 - 2-
Heating and keeping warm
Stew, e.g. lentil stew1.5 - 2-
Milk*1.5 - 2.5-
Heating sausages in water*3 - 4-
Defrosting and heating
Spinach, frozen3 - 415 - 25
Goulash, frozen3 - 435 - 55
Poaching, simmering
Potato dumplings*4.5 - 5.520 - 30
Fish*4 - 510 - 15
White sauces, e.g. Béchamel sauce1 - 23 - 6
Whisked sauces, e.g. sauce béarnaise, hollandaise3 - 48 - 12
Boiling, steaming, braising
Rice (with double the volume of water)2.5 - 3.515 - 30
Rice pudding***2 - 330 - 40
Unpeeled boiled potatoes4.5 - 5.525 - 35
Boiled potatoes4.5 - 5.515 - 30
Pasta, noodles*6 - 76 - 10
Stew3.5 - 4.5120 - 180
Soups3.5 - 4.515 - 60
Vegetables2.5 - 3.510 - 20
Vegetables, frozen3.5 - 4.57 - 20
Cooking in a pressure cooker4.5 - 5.5-
Braising
Roulades4 - 550 - 65
Pot roast4 - 560 - 100
Goulash***3 - 450 - 60
* Without lid
** Turn several times
*** Preheat to heat setting 8 - 8.5
12
Operating the appliance en
Heat settingCooking time
(mins)
Roasting/frying with little oil*
Escalope, plain or breaded6 - 76 - 10
Escalope, frozen6 - 76 - 12
Chop, plain or breaded**6 - 78 - 12
Steak (3 cm thick)7 - 88 - 12
Poultry breast (2 cm thick)**5 - 610 - 20
Poultry breast, frozen**5 - 610 - 30
Rissoles (3 cm thick)**4.5 - 5.520 - 30
Hamburgers (2 cm thick)**6 - 710 - 20
Fish and fish fillet, plain5 - 68 - 20
Fish and fish fillet, breaded6 - 78 - 20
Fish, breaded and frozen, e.g. fish fingers6 - 78 - 15
Scampi, prawns7 - 84 - 10
Sautéeing fresh vegetables and mushrooms7 - 810 - 20
Deep-fat frying* (150-200 g per portion in 1-2 l oil, deep-fat fried in portions)
Frozen products, e.g. chips, chicken nuggets8 - 9-
Croquettes, frozen7 - 8-
Meat, e.g. chicken portions6 - 7-
Fish, breaded or in beer batter6 - 7-
Vegetables, mushrooms, breaded or battered, tempura6 - 7-
Small baked items, e.g. doughnuts, fruit in batter4 - 5-
* Without lid
** Turn several times
*** Preheat to heat setting 8 - 8.5
13
en Flex Zone
|Flex Zone
Fl ex Zone
You can use each flex zone as a single hotplate or as
two independent hotplates, as required.
It consists of four inductors that work independently of
each other. If using the flexible cooking zone, only the
area that is covered by cookware is activated.
Advice on using cookware
To ensure that the cookware is detected and heat is
distributed evenly, correctly centre the cookware:
As a single hotplate
Diameter smaller than or equal to 13 cm
Place the cookware on one of the four positions that can be seen in the illustration.
Diameter greater than 13 cm
Place the cookware on one of the three
positions that can be seen in the illustration.
As two independent hotplates
The flexible cooking zone is used like two independent
hotplates.
Activating
See section ~ "Operating the appliance"
As a single hotplate
Using the entire cooking zone by connecting both
hotplates.
Connecting the two cooking zones
The cooking zones are automatically connected or
separated depending on where the pot or pan is
placed.
Connecting them manually:
1. Set the pot or pan down. Select one of the two
cooking zones in the Flex Zone and set the power
level.
2. Touch the è symbol. The indicator lights up.
The power level appears in the display for the
cooking zone.
The Flex Zone is activated.
Changing the heat setting
Select one of the two hotplates in the flexible cooking
zone and change the heat setting in the settings range.
If the cookware takes up more than one
hotplate, place it starting on the upper or
lower edge of the flexible cooking zone.
As two independent hotplates
The front and rear hotplates each have two inductors and can be used independently of each other.
Select the required heat setting for each of the
hotplates. Use only one item of cookware on each
hotplate.
Recommendations
If the hob has more than one flexible
cooking zone, place the cookware on
top so that it covers only one of the flexible cooking zones.
Otherwise, the hotplates will not be
activated as intended and the cooking
result will not be satisfactory.
Adding a new item of cookware
Set down the new item of cookware in a position
suitable for its size. The appliance detects when the
cookware has been set down correctly, and then splits
the cooking zones based on this. Select the required
cooking zone and set the power level in the control
panel.
Note: If the cookware is moved to the hotplate being
used or lifted up, the hotplate begins an automatic
search and the heat setting selected previously is
retained.
Separating the two cooking zones
The cooking zones are automatically connected or
separated depending on where the pot or pan is
placed.
To separate the cooking zones manually, select one of
the two cooking zones in the Flex Zone and touch the
è symbol.
The Flex Zone is deactivated. The two cooking zones
will now operate independently of one another.
Notes
■ If the hob is switched off, and then switched back on
again later, the flexible cooking zone is reset to
function as two independent hotplates.
■ To change the configuration settings for the flexible
cooking zone, refer to section ~ "Basic settings".
14
Move function en
uMove function
Move f unc t i on
This function activates the entire flexible cooking zone,
which is divided into three cooking areas and which has
preset heat settings.
Only use one item of cookware. The size of the cooking
area depends on the cookware used and whether it is
positioned correctly.
Cooking areas
This means that an item of cookware can be moved
during the cooking process to another cooking area
with another heat setting:
Activation
1. Select one of the two hotplates in the flexible
cooking zone.
2. Touch the ç symbol. The indicator beside the
ç symbol lights up. The flexible cooking zone is
activated as a single hotplate.
The heat setting in the area in which the cookware is
located lights up in the hotplate display.
The function has now been activated.
Changing the heat setting
The heat settings for the individual cooking areas can
be changed during the cooking process. Set the
cookware down on the cooking area and change the
heat setting in the settings range.
Notes
■ Only the heat setting in the area in which the
cookware is located is changed.
■ If the function is deactivated, the heat settings for the
three cooking areas are reset to the preset values.
Deactivating
Touch the ç symbol. The indicator beside the
ç symbol goes out.
The function was deactivated.
Note: If one of the cooking areas is set to ‹, the
function deactivates after a few seconds.
Preset heat settings:
Front area = heat setting Š
Middle area = heat setting †
Rear area = heat setting ‚.†
The preset heat settings can be changed independently
of one another. You can find out how to change these in
the section on ~ "Basic settings".
Notes
■ If more than one item of cookware is detected on the
flexible cooking zone, the function is deactivated.
■ If the cookware is moved within the flexible cooking
zone or lifted up, the hob automatically starts
searching and the heat setting of the area in which
the vessel was detected is set.
■ You can find information on the size and positioning
of the cookware in the section on ~ "Flex Zone"
15
en FlexPlus Zone
}FlexPlus Zone
Fl exPl us Zo ne
The hob has two FlexPlus cooking zones which are
located between the two flexible cooking zones and
which switch on in conjunction with the right- or lefthand flexible cooking zone. This means that larger
cooking vessels can be used and better cooking results
can be achieved.
Each FlexPlus cooking zone always switches on in
conjunction with the right- or left-hand flexible cooking
zone. It is not possible to switch them on independently
of one another.
Notes regarding cookware
The cookware should be positioned centrally for good
thermal detection and distribution.
The cookware should cover the side hotplate and the
FlexPlus cooking zone.
Depending on the size of the cookware, the flexible
cooking zone can be activated as two independent
hotplates or as one hotplate:
Setting the pot down
Activation
1. Set down the cookware on the hotplate and make
sure that it also covers the FlexPlus cooking zone.
2. Select the hotplate and the required heat setting. The
hotplate and FlexPlus cooking zone indicators light
up.
The flexible cooking zone is activated.
Deactivating
Remove the cookware from the hotplate. The displays
go out.
This deactivates the FlexPlus cooking zone.
Long cooking pot:
Flexible cooking zone as two independent cooking zones or as a single
cooking zone.
Large round cooking pot:
Flexible cooking zone as a single
cooking zone.
The pot must not cover both FlexPlus
cooking zones at the same time.
16
Time-setting options en
OTime-setting options
Ti me-set ti ng opt i ons
Your hob has three timer functions:
■ Programming the cooking time
■ Kitchen timer
■ Stopwatch function
Programming the cooking time
The hotplate automatically switches off after the time
that is set has elapsed.
Setting procedure:
1. Select the hotplate and the required heat setting.
2. Touch the y symbol. The ‹‹ symbol and the V
indicator light up in the timer display.
y lights up in the cooking zone display.
Frying sensor
If a cooking time has been programmed for a hotplate
and the frying sensor has been activated, the cooking
time will not begin to count down until the selected
temperature setting has been reached.
Changing or deleting the time
Select the hotplate and then touch the y symbol.
Change the cooking time in the settings range or set
‹‹ to delete the programmed cooking time.
Touch the y symbol to confirm the selected setting.
When the time has elapsed
The hotplate switches off, the y display flashes and
the hotplate switches to the ‹‹ heat setting. An audible
signal sounds.
‹‹ and the V indicator flash in the timer display.
When the y symbol is touched, the indicators go out
and the acoustic signal ceases.
Notes
■ To set a cooking time of under 10 minutes, always
touch 0 before you select the required value.
■ If a cooking time was programmed for several
hotplates, the time information for the selected
hotplate is shown in the timer display.
■ Select the relevant hotplate to call up the remaining
cooking time.
■ You can set a cooking time of up to ŠŠ minutes.
3. Within the next 10 seconds, set the required cooking
time in the settings range.
4. Touch the y symbol to confirm the selected setting.
The cooking time begins to elapse.
Notes
■ The same cooking time can be set automatically for
all hotplates. The set time for each of the hotplates
counts down independently.
You can find information on automatically
programming the cooking time in section ~ "Basic
settings"
■ If the flexible cooking zone is selected as the only
hotplate, the set time for the entire cooking zone is
the same.
■ If the Move function is selected for the combined
hotplate, the set time for the three hotplates is the
same.
The kitchen timer
You can use the kitchen timer to set a time of up to 99
minutes.
This functions independently from the hotplates and
from other settings. This function does not automatically
switch off a hotplate.
Setting procedure
1. Touch the t symbol. The ‹‹ symbol and the V
indicator light up in the timer display.
2. Select the required time on the control panel and
touch the t symbol to confirm.
After a few seconds, the time begins to elapse.
Changing or deleting the time
Touch the Y symbol.
Change the cooking time in the settings range or set
‹‹ to delete the programmed cooking time.
Touch the Y symbol to confirm the selected setting.
When the time has elapsed
An audible signal sounds once the time has elapsed.
‹‹ and the V symbol flash in the timer display.
The indicators go out after touching the t symbol.
17
en PowerBoost function
Stopwatch function
The stopwatch function displays the time that has
elapsed since activation.
This functions independently from the hotplates and
from other settings. This function does not automatically
switch off a hotplate.
Activating
Touch the x symbol. The ‹‹ symbol and the V
indicator light up in the timer display.
The cooking time begins to elapse.
Deactivating
Touching the x symbol stops the stopwatch function.
The timer displays remain lit.
If you touch the x symbol again, the displays go out.
The function is deactivated.
vPowerBoost function
Power Boos t function
The PowerBoost function enables you to heat up large
quantities of water faster than when using heat setting
Š.
This function can always be activated for a hotplate,
provided the other hotplate in the same group is not in
use (see illustration).
Note: The PowerBoost function can also be activated in
the flexible area if the cooking zone is being used as a
single hotplate.
Activating
1. Select a hotplate.
2. Touch the á symbol.
The ›. indicator lights up.
The function is activated.
Deactivating
1. Select a hotplate.
2. Touch the á symbol.
The › display goes out and the hotplate switches
back to heat setting Š.
The function is deactivated.
Note: In certain circumstances, the PowerBoost
function can switch itself off automatically in order to
protect the electronic elements inside the hob.
18
ShortBoost function en
xShortBoost function
Sho r t Bo o s t f unct i on
The ShortBoost function enables you to heat cookware
faster than when using heat setting Š.
After deactivating the function, select the appropriate
heat setting for your food.
This function can always be activated for a hotplate,
provided the other hotplate in the same group is not in
use (see illustration).
Note: With the flexible cooking zone, the ShortBoost
function can be activated even if it is used as the only
cooking zone.
Recommendations for use
zKeep warm function
Kee p war m function
This function is suitable for melting chocolate or butter
and for keeping food warm.
Activating
1. Select the required heat setting.
2. Within the next 10 seconds, touch the Û symbol.
■ Always use cookware that has not been pre-heated.
■ Use pots and pans with a flat base. Do not use
cookware with a thin base.
■ Never leave empty cookware, oil, butter or lard to
heat up unattended.
■ Do not place a lid on the cookware.
■ Place the cookware on the centre of the hotplate.
Ensure that the diameter of the base of the
cookware corresponds to the size of the hotplate.
■ You can find information on the type, size and
positioning of the cookware in section ~ "Induction
cooking"
Activating
1. Select a hotplate.
2. Touch the á symbol twice.
The ˜›Ú indicator lights up.
The function is activated.
Deactivating
1. Select a hotplate.
2. Touch the á symbol.
The ˜›Ú display goes out and the hotplate switches
back to heat setting Š.
The function is deactivated.
Note: After 30 seconds, this function will automatically
switch off.
19
en Transferring settings
sTransferring settings
Trans f er r i ng set t i ngs
The heat setting and the programmed cooking time
can be transferred from one hotplate to another using
this function.
To transfer the settings, move the cookware from the
hotplate which is switched on to another hotplate.
Note: You can find additional information on the
positioning of the cookware in the section on ~ "Flex
Zone"
Activation
1. Move the cookware from the hotplate which is
switched on to another hotplate.
The heat setting of the original hotplate flashes.
The cookware is detected and the previously
selected heat setting and the £ symbol flash in the
new hotplate display.
2. Select the new hotplate to confirm the settings.
The heat setting of the original hotplate is set to ‹‹.
cFrying Sensor
Fr y i ng Se ns or
This function can be used to fry food while maintaining
the suitable frying pan temperature.
The cooking zones that have this function are identified
by the roasting function symbol.
Advantages when frying
■ The hotplate only heats up if this is required to
maintain the temperature. This saves energy and
prevents the oil or fat from overheating.
■ The frying function reports when the empty frying
pan has reached the optimum temperature for
adding oil and then for adding the food.
Notes
■ Do not place a lid on the pan. Otherwise, the
function does not activate correctly. You can use a
splash guard to prevent splashes of grease.
■ Use suitable oil or fat for frying. If butter, margarine,
extra virgin olive oil or lard is used, set heat setting
1 or 2.
■ Never leave a frying pan, with or without food,
unattended when it is being heated.
■ If the hotplate is a higher temperature than the
cookware or vice versa, the frying sensor will not be
activated correctly.
Frying pans for the frying sensor
The settings have been transferred to the new hotplate.
Notes
■ Move the cookware to a hotplate which is not
switched on, which you have not yet preset or on
which no other cookware has been placed.
■ The PowerBoost or ShortBoost function can then
only be moved from left to right or right to left if no
hotplate is active.
■ If a new item of cookware is set down on another
hotplate before the settings have been confirmed,
this function is ready for both cooking vessels.
■ If several vessels are moved, the function is only
ready for the vessel which was last moved.
Frying pans specifically suited for use with the frying
sensor are available. These optional accessories can
be purchased from specialist retailers or through our
technical after-sales service. Always quote the relevant
reference number.
■ HEZ390210 15 cm frying pan.
■ HEZ390220 19 cm frying pan.
■ HEZ390230 21 cm frying pan.
■ HEZ390250 28 cm frying pan. Recommended for
the FlexPlus cooking zone only.
■ HEZ390512 teppan yaki. Recommended for the
flexible cooking zone only.
■ HEZ390522 griddle plate. Recommended for the
flexible cooking zone only.
These frying pans have a non-stick coating so that you
can fry food with only a small amount of oil.
Notes
■ The frying sensor has been configured specifically
for this type of frying pan.
■ Ensure that the diameter of the base of the frying
pan corresponds to the size of the hotplate. Put the
frying pan in the centre of the hotplate.
■ Using a frying pan of a different size or one that is
poorly positioned on the flexible cooking zones may
result in the frying sensor not being activated. See
the section on ~ "Flex Zone".
■ Other frying pans may overheat. They may reach a
temperature above or below the selected
temperature setting. Try the lowest temperature
setting to begin with and change it if necessary.
20
Frying Sensor en
Temperature settings
Temperature levelSuitable for
1very lowPreparing and reducing sauces, stewing vegetables and frying food in extra virgin olive oil, butter or margarine.
2lowFrying food in extra virgin olive oil, butter or margarine, e.g. omelettes.
3medium - lowFrying fish and thick food such as meatballs and sausages.
4medium - highFrying steaks (well done), breaded frozen products, and thin food such as schnitzel, strips of meat and vegetables.
5highFrying food at high temperatures, e.g. rare steaks (rare or medium), potato fritters and fried potatoes.
Table
The table shows which heat setting is suitable for each
type of food. The roasting time may vary depending on
the type, weight, size and quality of the food.
The set heat setting varies depending on the frying pan
that is used.
Preheat the empty pan; add oil and food after the
acoustic signal has sounded.
Meat
Escalope, plain
Escalope, breaded
2
Fillet
1
Chops
Cordon bleu
Viennese schnitzel
Steak, rare (3 cm thick)
Steak, medium (3 cm thick)
Steak, well done (3 cm thick)
Poultry breast (2 cm thick)
Stripes of meat
3
Gyros
1
Bacon
Minced meat
Hamburgers (1,5 cm thick)
Meatballs (2 cm thick)
Rissoles
Pre-boiled sausages
1
Turn frequently.
2
Add the oil and the food after the signal tone.
3
Stir frequently.
4
Add the butter and the food after the signal tone.
5
Time indicated per portion. Fry individually.
6
Add water after the signal tone. Add the food when the water boils.
7
Add the food after the signal tone.
1
1
1
1
2
2
1
1
3
3
1
1
1
1
Temperature
setting
Total frying time after the signal
tone sounds (min)
46 - 10
46 - 10
46 - 10
310 - 15
410 - 15
410 - 15
56 - 8
58 - 12
48 - 12
310 - 20
47 - 12
47 - 12
25 - 8
46 - 10
36 - 15
310 - 20
310 - 20
38 - 20
21
en Frying Sensor
Raw sausages
1
Fish
Fish fillet, plain
Fish fillet, breaded
Prawns
Scampi
Frying fish, whole
1
1
1
1
1
Egg dishes
Fried eggs in butter
Fried eggs in oil
Scrambled eggs
Omelettes
Pancakes
5
5
French toast
4
2
3
5
Shredded raisin pancake
Temperature
setting
Total frying time after the signal
tone sounds (min)
38 - 20
410 - 20
310 - 20
44 - 8
44 - 8
310 - 20
22 - 6
42 - 6
24 - 9
23 - 6
51,5 - 2,5
34 - 8
5
310 - 15
Vegetables and legumes
3
Garlic
Glazed onion
Onion rings
Courgette
Aubergine
Pepper
Green asparagus
Mushrooms
Sautéing vegetables in oil
Glazed vegetables
3
3
1
1
1
1
3
3
3
Potatoes
Potatoes boiled in their skin
Fried potatoes made from raw potatoes
Potato pancakes
Swiss rösti
Glazed potatoes
1
Turn frequently.
2
Add the oil and the food after the signal tone.
3
Stir frequently.
4
Add the butter and the food after the signal tone.
5
Time indicated per portion. Fry individually.
6
Add water after the signal tone. Add the food when the water boils.
7
Add the food after the signal tone.
5
4
3
3
3
22 - 10
22 - 10
35 - 10
34 - 12
34 - 12
34 - 15
34 - 15
410 - 15
110 - 20
36 - 10
56 - 12
415 - 25
52,5 - 3,5
250 - 55
310 - 15
22
Frying Sensor en
Sauces
Tomato sauce with vegetables
Béchamel sauce
Cheese sauce
Reducing sauces
Sweet sauces
3
3
3
3
Frozen products
Escalope
Cordon bleu
Poultry breast
Chicken nuggets
Gyros
Kebab
Fish fillet, plain
Fish fillet, breaded
Fish fingers
French fries
Stir-fries
Spring rolls
Camembert
1
1
1
1
3
3
1
1
1
3
3
1
1
Temperature
setting
3
125 - 35
Total frying time after the signal
tone sounds (min)
110 - 20
110 - 20
125 - 35
115 - 25
415 - 20
410 - 30
410 - 30
410 - 15
410 - 15
410 - 15
310 - 20
310 - 20
48 - 12
54 - 6
36 - 10
410 - 30
310 - 15
Miscellaneous
Camembert
Croûtons
Dried ready meals
Toasting almonds
Toasting nuts
Toasting pine nuts
1
Turn frequently.
2
Add the oil and the food after the signal tone.
3
Stir frequently.
4
Add the butter and the food after the signal tone.
5
Time indicated per portion. Fry individually.
6
Add water after the signal tone. Add the food when the water boils.
7
Add the food after the signal tone.
1
3
6
7
7
7
37 - 10
36 - 10
15 - 10
43 - 15
43 - 15
43 - 15
23
en Frying Sensor
Teppan Yaki and Grill for the Flex Zone
¬Grill
The Grill adapts to the Flex Zone. You can cook large
and small quantities of meat, fish, fresh vegetables and
bread with very little oil, healthily and easily. The
grooved shape ensures that food absorbs less fat. The
ease of operation makes it possible to grill dishes that
look and taste like they have been cooked on a
traditional grill. Add a little oil to the grill or the surface
of the food to facilitate heat transfer.
Meat
Escalope, plain
1
Fillet
1
Chops
Steak, rare (3 cm thick)
Steak, medium (3 cm thick)
Steak, well done (3 cm thick)
Poultry breast (2 cm thick)
1
Bacon
Hamburgers
Boiled sausages
Raw sausages
2
Gyros
Minced meat
1
1
1
1
1
1
1
1
2
«Teppan Yaki
The Teppan Yaki enables you to cook meat, fish,
seafood, vegetables, desserts and bread with very little
oil, easily and healthily. The Teppan Yaki adapts
perfectly to the Flex Zone. Direct contact with the plate
and uniform heat transfer make it possible to retain the
consistency, colour and succulence of the food when
searing and browning.
The following table shows a selection of dishes and is
arranged by food type. The temperature and the
cooking time depend on the amount, the condition and
the quality of the food.
Note: Set up the Flex Zone as a single cooking zone to
Total frying time after the signal
tone sounds (min)
Fish and seafood
Fish fillet, plain
Scampi
Prawns
1
1
1
Frying fish, whole
« / ¬
« / ¬
« / ¬
1
« / ¬
410 - 20
44 - 8
44 - 8
315 - 30
Vegetables
Courgettes
Aubergines
Peppers
1
Add oil (if necessary) and the food after the signal tone sounds. Turn if necessary.
2
Add oil (if necessary) and the food after the signal tone sounds. Stir regularly.
3
Add butter and the food after the signal tone sounds. Turn if necessary.
4
Add oil (if necessary) and the food after the signal tone sounds. Total cooking time per portion. Fry individually.
5
Add oil (rub into the food) and the food after the signal tone sounds. Turn if necessary.
6
Add the food after the signal tone sounds.
1
1
1
« / ¬
« / ¬
« / ¬
34 - 12
34 - 12
34 - 15
24
Frying Sensor en
Frying green asparagus
Mushrooms
Garlic
2
2
Sweating onions
Glazing vegetables
1
2
2
Potatoes
Fried potatoes (made from unpeeled boiled potatoes)
Potato pancakes
Glazed potatoes
4
2
Egg dishes
Fried eggs in butter
Fried eggs in oil
Scrambled eggs
Omelettes
Pancakes
4
4
French toast
Shredded raisin pancake
3
1
2
4
4
CookwareTemperature
level
« / ¬
« / ¬
«
«
«
2
«
«
«
«
«
«
«
«
«
«
34 - 15
410 - 15
22 - 10
22 - 10
36 - 10
56 - 12
52,5 - 3,5
310 - 15
22 - 6
42 - 6
24 - 9
23 - 6
51,5 - 2,5
34 - 8
310 - 15
Total frying time after the signal
tone sounds (min)
Miscellaneous
Toasting
Croûtons
Toasting almonds
Toasting nuts
Toasting pine nuts
1
2
3
4
5
6
5
2
6
6
6
Add oil (if necessary) and the food after the signal tone sounds. Turn if necessary.
Add oil (if necessary) and the food after the signal tone sounds. Stir regularly.
Add butter and the food after the signal tone sounds. Turn if necessary.
Add oil (if necessary) and the food after the signal tone sounds. Total cooking time per portion. Fry individually.
Add oil (rub into the food) and the food after the signal tone sounds. Turn if necessary.
Add the food after the signal tone sounds.
« / ¬
«
«
«
«
44 - 6
36 - 10
43 - 15
43 - 15
43 - 15
25
en Childproof lock
Setting procedure
Select the appropriate temperature level from the table.
Set an empty item of cookware down on the cooking
zone.
1. Select the hotplate. Touch the é symbol. é
lights up in the hotplate display.
2. Within the next 10 seconds, select the required
temperature setting from the settings range.
AChildproof lock
Chi l d p r o of lock
You can use the childproof lock to prevent children
from switching on the hob.
Activating and deactivating the childproof
lock
The hob must be switched off.
To activate:
1. Switch on the hob using the main switch.
2. Touch the >Š symbol for approx. 4 seconds.
The Š indicator lights up for 10 seconds.
The hob is locked.
To deactivate:
1. Switch on the hob using the main switch.
2. Touch the >Š symbol for approx. 4 seconds.
The lock is released.
Childproof lock
With this function, the childproof lock automatically
activates when a hob is switched off.
The function has now been activated.
The é temperature symbol flashes until the frying
temperature is reached. A signal sounds and the
temperature symbol goes out.
3. Once the frying temperature has been reached, add
the fat and then the food to the pan.
Note: Turn the food so that it does not burn.
Switching off the frying sensor
Select the hotplate and set it to ‹ .‹ in the settings
range. The hotplate switches itself off and the residual
heat indicator appears.
Switching on and off
You can find out how to switch the automatic childproof
lock on in the ~ "Basic settings" section
26
Wipe protection en
kWipe protection
Wipe prot ec t i on
If you wipe over the control panel while the hob is
switched on, settings may be altered. To avoid doing
this, you can use the hob's "Lock control panel for
cleaning" function.
To switch on: Touch the
sounds. The control panel is locked for 35 seconds.
You can now wipe over the surface of the control panel
without altering any settings.
To deactivate: The control panel will be unlocked once
35 seconds have elapsed. To release the function early,
touch the
> symbol.
Notes
■ An audible signal sounds 30 seconds after
activation. This indicates that the function is about to
finish.
■ The cleaning lock does not lock the main switch. The
hob can be switched off at any time.
> symbol. An audible signal
bAutomatic safety cut-out
Aut omati c saf et y cut -out
If a hotplate operates for an extended period and no
settings are changed, the automatic safety shut-off is
activated.
The hotplate stops heating. ”‰ and the residual heat
indicator œ or • flash alternately in the hotplate display.
When you touch any symbol, the display switches off.
The hotplate can now be set again.
The point at which the safety shut-off becomes active
depends on which heat setting has been set (after 1 to
10 hours). .
27
en Basic settings
QBasic settings
Bas i c set t i ngs
The appliance has various basic settings. These basic
settings can be altered to suit your individual
requirements.
Indicator/
symbol
™‚
™ƒ
™„
™†
™‡
Function
Childproof lock
‹Manual*.
‚ Automatic.
ƒFunction deactivated.
Signal tones
‹ Confirmation and fault signals are switched off.
‚ Only the fault signal is switched on.
ƒ Only the confirmation signal is switched on.
„ All signal tones are switched on.*
Display energy consumption
‹ Deactivated.*
‚ Activated.
Automatically programming the cooking time
‹‹ Switched off.*
‹‚-ŠŠ Time until automatic switch-off.
Audible signal duration for the timer function
‚10 seconds.*
ƒ 30 seconds.
„ 1 minute.
™ˆ
™‚‚
™‚ƒ
Power management function. Limiting the total power of the hob
The available settings depend on the maximum power of the hob.
‹ Deactivated. Maximum power of the hob. */**
‚ 1000 W minimum power.
‚.1500 W
...
„3000 W recommended for 13 A.
„.3500 W recommended for 16 A.
…4000 W
….4500 W recommended for 20 A.
...
Š or Š. Maximum power of the hob.**
Changing preset power levels for the Move function
׊ Preset power level for the front cooking area.
Ù† Preset power level for the central cooking area.
Ø‚. Preset power level for the rear cooking area.
Check the cookware and the cooking results
‹Not suitable
‚Not perfect
ƒSuitable
28
Basic settings en
™‚„
Configuring activation of the flexible cooking zone
‹As two independent cooking zones.*
‚As a single cooking zone.
™‹
Restore to standard settings
‹Individual settings.*
‚Restore factory settings.
*Factory setting
**The hob's maximum power output is shown on the rating plate.
--------
To access the basic settings:
The hob must be off.
1. Switch on the hob.
2. Within ten seconds, touch and hold the t symbol for
approximately four seconds.
The first four displays provide product information.
Touch the settings area to view the individual
displays.
Product informationDisplay screen
After-sales service index (ASSI)
Production number
Production number 1
Production number 2
‹‚
”š
І.
‹.†
6. Touch the t symbol for at least four seconds.
The settings have been saved.
Leaving the basic settings
Turn off the hob with the main switch.
3. Touching the t symbol again takes you to the basic
settings.
™‚ and ‹ light up as a preset in the displays.
4. Touch the t symbol repeatedly until the required
function is displayed.
5. Then select the required setting from the settings
area.
29
en Energy consumption indicator
[Energy consumption
indicator
Ener gy consumpt i on indicator
This function indicates the total amount of energy
consumed by this hob the last time it was used for
cooking.
Once the hob is switched off, the energy consumption
is displayed in kilowatt hours (e.g. ‚.‹‰ kWh) for 10
seconds.
The accuracy of the information displayed depends on
the voltage quality of the mains power supply, among
other factors.
You can find out how to switch this function on in the
section on ~ "Basic settings"
tCookware check
Coo k wa r e check
This function can be used to check the speed and
quality of the cooking process depending on the
cookware.
The result is a reference value and depends on the
properties of the cookware and the hotplate being used.
1. Correctly position the pot with approximately 200 ml
of water, at room temperature, on the most suitable
cooking zone for the diameter of the bottom of the
pot.
2. Go to the basic settings and select the setting ™‚ƒ.
3. Press the programming area. A flashes in the
cooking zone displays.
The function has now been activated.
After 10 seconds, the cooking result and the speed of
the cooking process appear in the visual displays for
the cooking zone.
Check the result using the following table:
Result
The cookware is not suitable for the hotplate and will therefore
‹
not heat up.*
The cookware is taking longer to heat up than expected and the
‚
cooking process is not going as well as it should.*
The cookware is heating up correctly and the cooking process
ƒ
is going well.
* If there is a smaller hotplate available, test the cookware again on the
smaller hotplate.
To reactivate this function, touch the settings range.
Notes
■ The flexible cooking zone only counts as a single
hotplate; place no more than one item of cookware
on it.
■ If the diameter of the hotplate used is much smaller
than the diameter of the cookware, only the middle
of the cookware can be expected to heat up. This
may result in the cooking results not being as good
as expected or being less than satisfactory.
■ You can find information on this function in the
section on ~ "Basic settings".
■ You can find information on the type, size and
positioning of the cookware in the sections on
~ "Induction cooking" and ~ "Flex Zone".
30
Power manager en
hPower manager
Power manager
You can use the power manager to set the total power
of the hob.
The hob is preset at the factory. Its maximum
performance is specified on the rating plate. You can
use the power manager to change the value in
accordance with the requirements for the relevant
electrical installation.
In order not to exceed this set value, the hob
automatically distributes the power available between
the cooking zones that are switched on.
As long as the power manager function is activated, the
output of a cooking zone may temporarily fall below the
nominal value. If a cooking zone is switched on and the
power limit is reached, ¬ appears in the heat setting
display for a short time. The appliance automatically
regulates and selects the highest possible power level.
For more information about how the total power of the
hob is changed, see section ~ "Basic settings"
DCleaning
Cleani ng
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Hob
Cleaning
Always clean the hob after cooking. This will prevent
food deposits from becoming burned on. Only clean the
hob after the residual heat indicator has gone out.
Clean the hob with a damp dish cloth and dry it with a
cloth or towel to prevent limescale build-up.
Only use cleaning agents that are suitable for this type
of hob. Observe the manufacturer's instructions on the
product packaging.
Never use:
■ Undiluted washing-up liquid
■ Cleaning agents designed for dishwashers
■ Abrasive cleaners
■ Harsh cleaning agents, such as oven spray and
limescale remover
■ Scouring pads
■ High-pressure cleaners or steam jet cleaners
Stubborn dirt is best removed with a glass scraper,
available from retailers. Observe the manufacturer's
instructions.
You can obtain a suitable glass scraper from customer
services or through our online shop.
Using a special sponge for cleaning glass-ceramic
hobs achieves a great cleaning result.
Potential marks
Limescale and water
marks
Clean the hob as soon as it has cooled down.
You can use a cleaning agent suitable for
glass-ceramic hobs.*
Sugar, rice starch or
plastic
Clean immediately. Use a glass scraper. Caution: Risk of burns.*
* Then clean with a damp dish cloth and dry with a cloth or towel.
Note: Do not use any cleaning agents while the hob is
still hot. This may mark the surface. Make sure that any
residue left by cleaning agents is removed.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■ Only use warm soapy water
■ Wash new dish cloths thoroughly before use.
■ Do not use harsh or abrasive cleaning agents.
■ Do not use a glass scraper or sharp objects.
31
en Frequently Asked Questions (FAQ)
{Frequently Asked
Questions (FAQ)
Frequent l y Ask e d Quest i ons (FAQ)
Use
Why can't I switch on the hob and why is the childproof lock symbol lit?
The childproof lock is now active.
You can find information about this function in section ~ "Childproof lock"
Why are the indicators flashing and why can I hear a signal tone?
Remove any liquid or remnants of food from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on ~ "Basic settings"
Why can the frying sensor not be activated?
The appliance's maximum power consumption is achieved or the power manager function has been activated. Switch off or reduce the
power levels of the active hotplates.
You can find further information about this function in section ~ "Power manager" on page 31
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a normal part of induction technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and different materials at
the same time. The loudness of the noise can vary depending on the quantity of food being cooked or the cooking method.
High-pitched whistling noises:
Can occur when two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or become quieter
when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that switches on automatically at high temperatures. The fan may continue to run even after you have
switched off the hob if the temperature detected is still too high.
32
Frequently Asked Questions (FAQ) en
Cookware
Which types of cookware can be used with an induction hob?
You can find information on which types of cookware can be used with an induction hob in the section on ~ "Induction cooking".
Why is the hotplate not heating up and why is the heat setting flashing?
The hotplate on which the cookware is standing is not switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can
find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move function".
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can
find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move function".
Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dishwater detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"
33
en Trouble shooting
3Trouble shooting
Troubl e s hoot i ng
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
DisplayPossible causeSolution
NoneThe power supply has been disconnected. Use other electrical devices to check whether a short-circuit has
occurred in the power supply.
The device has not been connected in accordance with the circuit diagram.
Electronics fault.If the fault cannot be eliminated, inform the technical after-sales
The displays flashThe control panel is damp or an object is cover-
ing it.
The Ù indicator flashes in the
hotplate displays
”ƒ
”…
Ӡ + heat setting and acous-
tic signal
Ӡ and acoustic signal
”‚/”‡
”‹
”Š
”‰
“Š‹‹‹
“Š‹‚‹
—…‹‹
š“
Do not place hot pans on the control panel.
A fault has occurred in the electronics.To acknowledge the fault, cover the control panel with your hand.
The electronics have overheated and have
switched off the corresponding hotplate.
The electronics have overheated and have
switched off all hotplates.
There is a hot pan in the area of the control
panel. There is a risk that the electronics will
overheat.
There is a hot pan in the area of the control
panel. To protect the electronics, the hotplate
has been switched off.
The hotplate has overheated and switched itself
off to protect the work surface.
You cannot activate the settings transfer function Check the fault display by touching any control. You can cook as
You cannot activate the FlexPlus cooking zoneCheck the fault display by touching any control. You can use the
The hotplate was operating for an extended
period without interruption.
The supply voltage is faulty; outside of the normal operating range.
The hob is not connected properlyDisconnect the hob from the power supply. Ensure that it has
The demo mode is activatedDisconnect the hob from the power supply. Wait 30 seconds and
Ensure that the device has been connected in accordance with
the circuit diagram.
service.
Dry the control panel or remove the object.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the pan. The fault display goes out shortly afterwards.
You can continue to cook.
Remove the pan. Wait for a few seconds. Touch any control. If the
fault display goes out, you can continue to cook.
Wait until the electronics have cooled down sufficiently and
switch the hotplate on again.
usual without using the settings transfer function. Contact the
technical after-sales service.
remaining hotplates to cook as usual. Contact the technical aftersales service.
The automatic safety switch-off function has been activated. See
section
Contact your electricity provider.
been connected in accordance with the circuit diagram.
reconnect it. Touch any touch control in the next three minutes.
The demo mode is deactivated.
Notes
■ If “ appears on the display, press and hold the
button for the relevant cooking zone in order to read
the fault code.
■ If the fault code is not listed in the table, disconnect
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
■ If a fault occurs, the appliance will not switch to
standby mode.
34
4Customer service
Cus t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
Please quote the E number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service.
The rating plate bearing these numbers can be found:
■ On the appliance certificate.
■ On the lower section of the hob.
The E-number can also be found on the glass surface
of the hob. You can check the customer index (KI) and
FD number by going to the basic settings. Look up
section~ "Basic settings" for this.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
Customer service en
To book an engineer visit and product advice
GB0344 892 8979
Calls charged at local or mobile rate.
IE01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
35
en Test dishes
ETest dishes
Test di shes
This table has been produced for test institutes to
facilitate the testing of our appliances.
The data in the table refers to our Schulte-Ufer
cookware accessories (4 piece cookware set for the
HEZ 390042 induction hob) with the following
measurements:
■ Saucepan Ø 16 cm, 1.2 l for hotplates of Ø 14.5 cm
■ Pot Ø 16 cm, 1.7 l for hotplates of Ø 14.5 cm
■ Pot Ø 22 cm, 4.2 l for hotplates of Ø 18 cm
■ Frying pan Ø 24 cm, for hotplates of Ø 18 cm
Test dishesCookware
Melting chocolate
Chocolate coating (e.g. Dr. Oetker brand, dark chocolate 55% cocoa,
150 g)
Saucepan,
16 cm
diameter
PreheatingCooking
Heat setting
Cooking time
(min:sec)
LidHeat setting Lid
---1.5No
Heating and keeping lentil stew warm
Lentil stew*
Initial temperature 20 °C
Amount: 450 g
Amount: 800 g
Lentil stew from a tin
E.g lentils with Erasco sausages.
Initial temperature 20 °C
Amount: 500 g
Amount: 1 kg
Preparing Béchamel sauce
Temperature of the milk: 7 ºC
Ingredients: 40 g butter, 40 g flour, 0.5 l milk (3.5% fat content) and a
pinch of salt
1. Melt the butter, stir in the flour and salt, and heat up the mixture. Saucepan,
2 Add the milk to the roux and bring to the boil, stirring continuously.
3. Once the Béchamel sauce comes to the boil, leave it on the hotplate for a further two minutes, stirring continuously.
*Recipe in accordance with DIN 44550
**Recipe in accordance with DIN EN 60350-2
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
16 cm
diameter
1:30
9
(without stir-
Yes1.5Yes
ring)
2:30
9
(without stir-
Yes1.5Yes
ring)
Approx. 1:30
9
(stir after
approx.
Yes1.5Yes
1 minute)
Approx. 2:30
9
(stir after
approx.
Yes1.5Yes
1 minute)
2Approx. 6:00No--
7Approx. 6:30No--
---2No
36
Test dishesCookware
Cooking rice pudding
Rice pudding, cooked with the lid on
Temperature of the milk: 7 ºC
Heat the milk until it starts to rise up. Set the recommended heat setting
and add rice, sugar and salt to the milk.
The cooking time, including preheating, is approx. 45 minutes.
Ingredients: 190 g short-grain rice, 90 g sugar, 750 ml milk (3.5%
fat content) and 1 g salt
Ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk (3.5% fat
content) and 1.5 g salt
Rice pudding, cooked without lid
Temperature of the milk: 7 ºC
Add the ingredients to the milk and heat the mixture up while stirring con-
tinuously. Once the milk has reached approx. 90 ºC, select the recommended heat setting and leave it to simmer on a low heat for approx.
50 minutes.
Ingredients: 190 g short-grain rice, 90 g sugar, 750 ml milk (3.5%
fat content) and 1 g salt
Ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk (3.5% fat
content) and 1.5 g salt
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Test dishes en
PreheatingCooking
Heat setting
8.5Approx. 5:30No
8.5Approx. 5:30No
8.5Approx. 5:30No3No
8.5Approx. 5:30No2.5No
Cooking time
(min:sec)
LidHeat setting Lid
3
(stir after
10 minutes)
3
(stir after
10 minutes)
Yes
Yes
Cooking rice*
Water temperature: 20 °C
Ingredients: 125 g long grain rice, 300 g water and a pinch of saltCooking
Ingredients: 250 g long grain rice, 600 g water and a pinch of saltSaucepan,
Roasting a pork loin
Initial temperature of the loin: 7 °C
Amount: 3 pork loins (total weight approx. 300 g, 1 cm thick) and
15 ml sunflower oil
Preparing pancakes**
Amount: 55 ml batter for each pancakeFrying pan,
Deep-fat frying chips
Amount: 2 l sunflower oil, per portion: 200 g frozen chips (e.g.
McCain 123 Original fries)
*Recipe in accordance with DIN 44550
**Recipe in accordance with DIN EN 60350-2