Hob
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[en] Instruction manual
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Table of contents
[en]Instruction manual
8 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
( Important safety information . . . . . . . . . . . . . . . 5
z Keep warm function. . . . . . . . . . . . . . . . . . . . . . 19
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
] Causes of damage . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7 Environmental protection . . . . . . . . . . . . . . . . . . 7
Energy-saving advice . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Environmentally-friendly disposal . . . . . . . . . . . . . . . . . 7
f Induction cooking . . . . . . . . . . . . . . . . . . . . . . . . 7
Advantages of induction cooking. . . . . . . . . . . . . . . . . 7
Cookware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
* Getting to know your appliance . . . . . . . . . . . . . 9
The control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The hotplates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Residual heat indicator. . . . . . . . . . . . . . . . . . . . . . . . 10
1 Operating the appliance . . . . . . . . . . . . . . . . . . 11
Switching the hob on and off . . . . . . . . . . . . . . . . . . . 11
Setting a hotplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chef's recommendations . . . . . . . . . . . . . . . . . . . . . .11
| Flex Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Advice on using cookware. . . . . . . . . . . . . . . . . . . . . 14
As two independent hotplates . . . . . . . . . . . . . . . . . . 14
As a single hotplate . . . . . . . . . . . . . . . . . . . . . . . . . . 14
u Move function. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
} FlexPlus Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Notes regarding cookware. . . . . . . . . . . . . . . . . . . . . 16
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
O Time-setting options . . . . . . . . . . . . . . . . . . . . . 17
Programming the cooking time . . . . . . . . . . . . . . . . . 17
The kitchen timer . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Stopwatch function. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
s Transferring settings . . . . . . . . . . . . . . . . . . . . . 20
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
c Frying Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Advantages when frying . . . . . . . . . . . . . . . . . . . . . . .20
For frying with the frying sensor . . . . . . . . . . . . . . . . .20
Temperature settings . . . . . . . . . . . . . . . . . . . . . . . . .21
Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Setting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
A Childproof lock. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activating and deactivating the childproof lock . . . . .23
Childproof lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
k Wipe protection . . . . . . . . . . . . . . . . . . . . . . . . . 24
b Automatic safety cut-out . . . . . . . . . . . . . . . . . . 24
Q Basic settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To access the basic settings: . . . . . . . . . . . . . . . . . . .26
[ Energy consumption indicator . . . . . . . . . . . . . 27
t Cookware check. . . . . . . . . . . . . . . . . . . . . . . . . 27
D Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hob. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Hob surround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
{ Frequently Asked Questions (FAQ) . . . . . . . . . 29
3 Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . 30
4 Customer service . . . . . . . . . . . . . . . . . . . . . . . . 31
E number and FD number . . . . . . . . . . . . . . . . . . . . .31
E Test dishes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
v PowerBoost function . . . . . . . . . . . . . . . . . . . . . 18
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
x ShortBoost function . . . . . . . . . . . . . . . . . . . . . 19
Recommendations for use . . . . . . . . . . . . . . . . . . . . . 19
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Produktinfo
Additional information on products, accessories,
replacement parts and services can be found at
www.bosch-home.com and in the online shop
www.bosch-eshop.com
3
en Intended use
8Intended use
Intended use
Read these instructions carefully. Please keep
the instruction and installation manual, as well
as the appliance certificate, in a safe place for
later use or for subsequent owners.
Check the appliance after removing it from the
packaging. If it has suffered any damage in
transport, do not connect the appliance,
contact the Technical Assistance Service and
provide written notification of the damage
caused, otherwise you will lose your right to
any type of compensation.
This appliance must be installed according to
the installation instructions included.
This appliance is intended for private domestic
use and the household environment only. The
appliance must only be used for the
preparation of food and beverages. The
cooking process must be supervised. A short
cooking process must be supervised without
interruption. Only use the appliance in
enclosed spaces.
We advise that you exercise caution using or
standing near an induction hob while it is in
operation, if you wear a pacemaker or a
similar medical device. Consult your doctor or
the device manufacturer concenring its
conformity or any possible incompatibilities,
This appliance is intended for use up to a
maximum height of 4000 metres above sea
level.
Do not use covers. These can cause
accidents, due to overheating, catching fire or
materials shattering, for example.
Do not use inappropriate child safety shields
or hob guards. These can cause accidents.
This appliance is not intended for operation
with an external clock timer or a remote
control.
This appliance may be used by children over
the age of 8 years old and by persons with
reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
associated hazards.
Children must not play with, on, or around the
appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 8 years old and are
being supervised.
Keep children below the age of 8 years old at
a safe distance from the appliance and power
cable.
4
Important safety information en
(Important safety
information
Important safety information
:Warning – Risk of fire!
■ Hot oil and fat can ignite very quickly. Never
leave hot fat or oil unattended. Never use
water to put out burning oil or fat. Switch off
the hotplate. Extinguish flames carefully
using a lid, fire blanket or something similar.
Risk of fire!
■ The hotplates become very hot. Never
place combustible items on the hob. Never
place objects on the hob.
Risk of fire!
■ The appliance gets hot. Do not keep
combustible objects or aerosol cans in
drawers directly underneath the hob.
Risk of fire!
■ The hob switches off automatically and can
no longer be operated. It may switch on
unintentionally at a later point. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
:Warning – Risk of burns!
■ The hotplates and surrounding area
(particularly the hob surround, if fitted)
become very hot. Never touch the hot
surfaces. Keep children at a safe distance.
Risk of burns!
■ The hotplate heats up but the display does
not work. Switch off the circuit breaker in
the fuse box. Contact the after-sales
service.
Risk of burns!
■ Metal objects on the hob quickly become
very hot. Never place metal objects (such
as knives, forks, spoons and lids) on the
hob.
Risk of fire!!
■ After each use, always turn off the hob at
the main switch. Do not wait until the hob
turns off automatically after the pan is
removed.
■ A defective appliance may cause electric
shock. Never switch on a defective
appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Risk of electric shock!
■ Cracks or fractures in the glass ceramic
may cause electric shocks. Switch off the
circuit breaker in the fuse box. Contact the
after-sales service.
:Warning – Malfunction risk!
The hob is equipped with a fan in the lower
section. If there is a drawer under the hob it
should not be used to store small objects or
paper, since they could damage the fan or
interfere with the cooling if they are sucked
into it.
There should be a minimum of 2 cm between
the contents of the drawer and fan intake.
:Warning – Risk of injury!
■ When cooking in a bain marie, the hob and
cooking container could shatter due to
overheating. The cooking container in the
bain marie must not directly touch the
bottom of the water-filled pot. Only use heatresistant cookware.
Risk of injury!
■ Saucepans may suddenly jump due to
liquid between the pan base and the
hotplate. Always keep the hotplate and
saucepan bases dry.
:Warning – Risk of electric shock!
■ Incorrect repairs are dangerous. Repairs
may only be carried out and damaged
power cables replaced by one of our
trained after-sales technicians. If the
appliance is defective, unplug the appliance
from the mains or switch off the circuit
breaker in the fuse box. Contact the aftersales service.
Risk of electric shock!
■ Do not use any high-pressure cleaners or
steam cleaners, which can result in an
electric shock.
Risk of electric shock!
5
en Causes of damage
]Causes of damage
Causes of damage
Caution!
■ Rough pan bases may scratch the hob.
■ Avoid leaving empty pots and pans on the hotplate.
Doing so may cause damage.
■ Do not place hot pans on the control panel, the
indicator area, or the hob frame. Doing so may
cause damage.
■ Hard or pointed objects dropped on the hob may
damage it.
■ Aluminium foil and plastic containers will melt if
placed on the hotplate while it is hot. The use of
laminated sheeting is not recommended on the hob.
Overview
You will find the most frequently caused damage in the
following table:
Damage Cause Measure
Stains Boiled over food. Remove boiled over food immediately with a glass scraper.
Unsuitable cleaning agent. Only use cleaning agents that are suitable for this type of hob.
Scratches Salt, sugar and sand. Do not use the hob as a work surface or storage space.
Cookware with rough bases scratch the hob. Check the cookware.
Discolouration Unsuitable cleaning agent. Only use cleaning agents that are suitable for this type of hob.
Pan abrasion. Lift pots and pans when moving them.
Chips Sugar, food with a high sugar content. Remove boiled over food immediately with a glass scraper.
6
Environmental protection en
7Environmental protection
Environmental protection
In this section, you can find information about saving
energy and disposing of the appliance.
Energy-saving advice
■ Always use the correct lid for each pan. Cooking
without a lid uses a lot more energy. Use a glass lid
to provide visibility and avoid having to lift the lid.
■ Use pans with flat bases. Bases that are not flat use
a lot more energy.
■ The diameter of the pan base must match the size of
the hotplate. Please note: pan manufacturers usually
provide the diameter for the top of the pan, which is
usually larger than the diameter of the pan base.
■ Use a small pan for small amounts of food. A large
pan which is not full uses a lot of energy.
■ Use little water when cooking. This saves energy and
preserves all the vitamins and minerals in
vegetables.
■ Select the lowest power level to maintain cooking. If
the power level is too high, energy is wasted.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
fInduction cooking
Induction cooking
Advantages of induction cooking
Induction cooking is very different from traditional
cooking methods, as heat builds up directly in the item
of cookware. This offers numerous advantages:
■ Saves time when boiling and frying.
■ Saves energy.
■ Easier to care for and clean. Spilled food does not
burn on as quickly.
■ Heat control and safety – the hob increases or
decreases the heat supply as soon as the user
changes the setting. The induction hotplate stops the
heat supply as soon as the cookware is removed
from the hotplate, without having to switch it off first.
Cookware
Only use ferromagnetic cookware for induction cooking,
such as:
■ Cookware made from enamelled steel
■ Cookware made from cast iron
■ Special induction-compatible cookware made from
stainless steel.
To check whether your cookware is suitable for
induction cooking, refer to the section on
~ "Cookware check".
To achieve a good cooking result, the ferromagnetic
area on the base of the pan should match the size of
the hotplate. If a hotplate does not detect an item of
cookware, try placing it on another hotplate with a
smaller diameter.
FP
FP
FP
If the only hotplate being used is the flexible cooking
zone, larger cookware that is particularly suited to this
zone can be used. You can find information on
positioning cookware in the section on ~ "Flex Zone".
7
en Induction cooking
Some induction cookware does not have a fully
ferromagnetic base:
■ If the base of the cookware is only partially
ferromagnetic, only the area that is ferromagnetic will
heat up. This may mean that heat will not be
distributed evenly. The non-ferromagnetic area may
not heat up to a sufficient temperature for cooking.
■ The ferromagnetic area will also be reduced if the
material from which the base of the cookware is
made contains aluminium, for example. This may
mean that the cookware will not become sufficiently
hot or even that it will not be detected.
Empty pans or those with a thin base
Do not heat empty pans, nor use pans with a thin base.
The hob is equipped with an internal safety system.
However, an empty pan may heat up so quickly that the
"automatic switch off" function may not have time to
react and the pan may reach very high temperatures.
The base of the pan could melt and damage the glass
on the hob. In this case, do not touch the pan and
switch the hotplate off. If it fails to work after it has
cooled down, please contact the Technical Assistance
Service.
Pan detection
Each hotplate has a lower limit for pan detection. This
depends on the diameter of the ferromagnetic area of
the cookware and the material from which its base is
made. For this reason, you should always use the
hotplate that best matches the diameter of the base of
the pan.
Unsuitable pans
Never use diffuser hobs or pans made from:
■ common thin steel
■ glass
■ earthenware
■ copper
■ aluminium
Properties of the base of the cookware
The material(s) from which the base of the cookware is
made can affect the cooking result. Using pots and
pans made from materials that distribute heat evenly
through them, such as stainless-steel pans with a threelayer base, saves time and energy.
Use cookware with a flat base; if the base of the
cookware is uneven, this may impair the heat supply.
Absence of pan or unsuitable size
If no pan is placed on the selected hotplate, or if it is
made of unsuitable material or is not the correct size,
the power level displayed on the hotplate indicator will
flash. Place a suitable pan on the hotplate to stop the
flashing. If this takes more than 90 seconds, the
hotplate will switch off automatically.
8
*Getting to know your
appliance
Getting to know your appliance
You can find information on the dimensions and power
of the hotplates in~ Page 2
The control panel
Getting to know your appliance en
Controls
#
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0 1Ê2Ê...Ê8Ê9
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x
Controls
When the hob heats up, the symbols for the controls
available at this time light up.
Touching a symbol activates the respective function.
Main switch
Select a hotplate
Settings range
PowerBoost and ShortBoost function
Lock control panel for cleaning
Childproof lock
Keep warm function
Frying sensor
Flexible cooking zone
Move function
Kitchen timer
Timer function
Kitchen timer
Displays
‹.‹
‚.‹ - Š.‹
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Operating status
Heat settings
Residual heat
Timer function
Childproof lock
Lock control panel for cleaning
Programming the cooking time
Timer displays
PowerBoost function
ShortBoost function
Flexible cooking zone
Frying sensor
FlexPlus cooking zone
Settings transfer
Energy consumption
Keep warm function
Notes
■ The corresponding symbols for the controls light up
depending on whether they are available.
The displays for the hotplates or the selected
functions get brighter.
■ Always keep the control panel clean and dry.
Moisture can prevent it from working properly.
9
en Getting to know your appliance
The hotplates
Hotplate
Û
á
à / ß
Simple hotplate Use cookware that is a suitable size.
Flexible cooking zone See section ~ "Flex Zone"
FlexPlus cooking zone The FlexPlus cooking zones always switch on in conjunction with the right- or left-hand flexible cook-
ing zone. See section ~ "FlexPlus Zone"
Only use cookware that is suitable for induction cooking; see section ~ "Induction cooking"
Residual heat indicator
The hob has a residual heat indicator for each hotplate.
This indicates that a hotplate is still hot. Do not touch a
hotplate while the residual heat indicator is lit up.
The following are shown depending on the amount of
residual heat:
■ Display •: High temperature
■ Display œ: Low temperature
If you remove the cookware from the hotplate during
cooking, the residual heat indicator and the selected
heat setting will flash alternately.
When the hotplate is switched off, the residual heat
indicator will light up. Even after the hob has been
switched off, the residual heat indicator will stay lit for as
long as the hotplate is still warm.
10
Operating the appliance en
1Operating the appliance
Operating the appliance
This chapter explains how to set a hotplate. The table
shows heat settings and cooking times for various
meals.
Switching the hob on and off
The main switch is used to switch the hob on and off.
To switch on: Touch the # symbol. An audible signal
sounds. The symbols for the hotplates and the functions
available at this time light up. The ‹.‹ symbol lights up
next to the hotplates. The hob is ready to use.
To switch off: Touch the # symbol until the indicators
go out. The residual heat indicator remains lit until the
hotplates have cooled down sufficiently.
Notes
■ The hob switches off automatically if all hotplates
have been switched off for more than 20 seconds.
■ The selected settings are stored for four seconds
after the hob has been switched off. If you switch it
on again during this time, the hob will operate using
the previously stored settings.
Changing the heat setting
Select the hotplate and then set the required heat
setting in the control panel.
Switching off the hotplate
Select the hotplate and set it to ‹.‹ in the settings
range. The hotplate switches itself off and the residual
heat indicator appears.
Notes
■ If no pan has been placed on the hotplate, the
selected power level flashes. After a certain time has
elapsed, the hotplate switches off.
■ If a pan has been placed on the hotplate before
switching on the hob, it will be detected within
20 seconds of pressing the main switch and the
hotplate will be selected automatically. Once
detected, select the power level within the next
20 seconds or the hotplate will switch off.
If more than one pan is placed on the hob, only one
will be detected when switching it on.
Chef's recommendations
Recommendations
Setting a hotplate
Set the required heat setting using the ò to ê symbols.
Heat setting ò = lowest setting.
Heat setting ê = highest setting.
Every heat setting has an intermediate setting. This is
marked in the control panel with the Êsymbol.
Selecting a hotplate and heat setting
The hob must be switched on.
1. Touch the ã symbol for the required hotplate.
The ‹.‹ display gets brighter.
2. Then select the required heat setting from the
settings range.
■ When heating up puree, cream soups and thick
sauces, stir occasionally.
■ Set heat setting 8 to 9 for preheating.
■ When cooking with the lid on, turn the heat setting
down as soon as steam escapes between the lid
and the cookware. Steam does not need to escape
for a good cooking result.
■ After cooking, keep the lid on the cookware until you
serve the food.
■ To cook with the pressure cooker, observe the
manufacturer's instructions.
■ Do not cook food for too long, otherwise the
nutrients will be lost. The kitchen clock can be used
to set the optimum cooking time.
■ For a more healthy cooking result, smoking oil
should be avoided.
■ To brown food, fry small portions in succession.
■ Cookware may reach high temperatures while the
food is cooking. We recommend that you use oven
gloves.
■ You can find recommendations for energy-efficient
cooking in section ~ "Environmental protection"
The heat setting is set.
11
en Operating the appliance
Cooking table
The table shows which heat setting is suitable for each
type of food. The cooking time may vary depending on
the type, weight, thickness and quality of the food.
Heat setting Cooking time
(mins)
Melting
Chocolate coating 1 - 1.5 -
Butter, honey, gelatine 1 - 2 -
Heating and keeping warm
Stew, e.g. lentil stew 1.5 - 2 -
Milk* 1.5 - 2.5 -
Heating sausages in water* 3 - 4 -
Defrosting and heating
Spinach, frozen 3 - 4 15 - 25
Goulash, frozen 3 - 4 35 - 45
Poaching, simmering
Potato dumplings* 4.5 - 5.5 20 - 30
Fish* 4 - 5 10 - 15
White sauces, e.g. Béchamel sauce 1 - 2 3 - 6
Whisked sauces, e.g. sauce béarnaise, hollandaise 3 - 4 8 - 12
Boiling, steaming, braising
Rice (with double the volume of water) 2.5 - 3.5 15 - 30
Rice pudding*** 2 - 3 30 - 40
Unpeeled boiled potatoes 4.5 - 5.5 25 - 35
Boiled potatoes 4.5 - 5.5 15 - 30
Pasta, noodles* 6 - 7 6 - 10
Stew 3.5 - 4.5 120 - 180
Soups 3.5 - 4.5 15 - 60
Vegetables 2.5 - 3.5 10 - 20
Vegetables, frozen 3.5 - 4.5 7 - 20
Cooking in a pressure cooker 4.5 - 5.5 -
Braising
Roulades 4 - 5 50 - 65
Pot roast 4 - 5 60 - 100
Goulash*** 3 - 4 50 - 60
* Without lid
** Turn several times
*** Preheat to heat setting 8 - 8.5
12
Operating the appliance en
Heat setting Cooking time
(mins)
Roasting/frying with little oil*
Escalope, plain or breaded 6 - 7 6 - 10
Escalope, frozen 6 - 7 8 - 12
Chop, plain or breaded** 6 - 7 8 - 12
Steak (3 cm thick) 7 - 8 8 - 12
Poultry breast (2 cm thick)** 5 - 6 10 - 20
Poultry breast, frozen** 5 - 6 10 - 30
Rissoles (3 cm thick)** 4.5 - 5.5 20 - 30
Hamburgers (2 cm thick)** 6 - 7 10 - 20
Fish and fish fillet, plain 5 - 6 8 - 20
Fish and fish fillet, breaded 6 - 7 8 - 20
Fish, breaded and frozen, e.g. fish fingers 6 - 7 8 - 15
Scampi, prawns 7 - 8 4 - 10
Sautéeing fresh vegetables and mushrooms 7 - 8 10 - 20
Stir-fry, vegetables, meat cut in Asian-style strips 7 - 8 15 - 20
Stir fry, frozen 6 - 7 6 - 10
Pancakes (baked in succession) 6.5 - 7.5 -
Omelette (cooked in succession) 3.5 - 4.5 3 - 6
Fried eggs 5 - 6 3 - 6
Deep-fat frying* (150-200 g per portion in 1-2 l oil, deep-fat fried in portions)
Frozen products, e.g. chips, chicken nuggets 8 - 9 -
Croquettes, frozen 7 - 8 -
Meat, e.g. chicken portions 6 - 7 -
Fish, breaded or in beer batter 6 - 7 -
Vegetables, mushrooms, breaded or battered, tempura 6 - 7 -
Small baked items, e.g. doughnuts, fruit in batter 4 - 5 -
* Without lid
** Turn several times
*** Preheat to heat setting 8 - 8.5
13
en Flex Zone
|Flex Zone
Flex Zone
You can use the hob as a single hotplate or as two
independent hotplates, as required.
It consists of four inductors that work independently of
each other. If using the flexible cooking zone, only the
area that is covered by cookware is activated.
Advice on using cookware
To ensure that the cookware is detected and heat is
distributed evenly, correctly centre the cookware:
As a single hotplate
Diameter smaller than or equal to 13 cm
Place the cookware on one of the four positions that can be seen in the illustration.
Diameter greater than 13 cm
Place the cookware on one of the three
positions that can be seen in the illustration.
If the cookware takes up more than one
hotplate, place it starting on the upper or
lower edge of the flexible cooking zone.
As two independent hotplates
The front and rear hotplates each have two inductors and can be used independently of each other.
Select the required heat setting for each of the
hotplates. Use only one item of cookware on each
hotplate.
Recommendations
If the hob has more than one flexible
cooking zone, place the cookware on
top so that it covers only one of the flexible cooking zones.
Otherwise, the hotplates will not be
activated as intended and the cooking
result will not be satisfactory.
As two independent hotplates
The flexible cooking zone is used like two independent
hotplates.
Activating
See section ~ "Operating the appliance"
As a single hotplate
Using the entire cooking zone by connecting both
hotplates.
Linking the two hotplates
1. Set down the cookware. Select one of the two
hotplates assigned to the flexible cooking zone and
set the heat setting.
2. Touch the è symbol. The display lights up.
The heat setting appears in the display for the lower
hotplate.
The flexible cooking zone is activated.
Changing the heat setting
Select one of the two hotplates in the flexible cooking
zone and change the heat setting in the settings range.
Adding a new item of cookware
Set the new item of cookware down on the cooker,
select one of the two hotplates in the flexible cooking
zone and then touch the è symbol twice. The new item
of cookware will be detected and the heat setting that
was previously selected will be retained.
Note: If the cookware is moved to the hotplate being
used or lifted up, the hotplate begins an automatic
search and the heat setting selected previously is
retained.
Disconnecting the two hotplates
Select one of the two hotplates in the flexible cooking
zone and touch the è symbol.
This deactivates the flexible cooking zone. The two
hotplates will now function independently.
Notes
■ If the hotplate is switched off, and then switched
back on again later, the flexible cooking zone is
reset to function as two independent hotplates.
■ To change the configuration settings for the flexible
cooking zone, refer to section ~ "Basic settings".
14
Move function en
uMove function
Move function
This function activates the entire flexible cooking zone,
which is divided into three cooking areas and which has
preset heat settings.
Only use one item of cookware. The size of the cooking
area depends on the cookware used and whether it is
positioned correctly.
Cooking areas
This means that an item of cookware can be moved
during the cooking process to another cooking area
with another heat setting:
Activation
1. Select one of the two hotplates in the flexible
cooking zone.
2. Touch the ç symbol. The indicator beside the
ç symbol lights up. The flexible cooking zone is
activated as a single hotplate.
The heat setting in the area in which the cookware is
located lights up in the hotplate display.
The function has now been activated.
Changing the heat setting
The heat settings for the individual cooking areas can
be changed during the cooking process. Set the
cookware down on the cooking area and change the
heat setting in the settings range.
Notes
■ Only the heat setting in the area in which the
cookware is located is changed.
■ If the function is deactivated, the heat settings for the
three cooking areas are reset to the preset values.
Deactivating
Touch the ç symbol. The indicator beside the
ç symbol goes out.
The function was deactivated.
Note: If one of the cooking areas is set to ‹, the
function deactivates after a few seconds.
Preset heat settings:
Front area = heat setting Š
Middle area = heat setting †
Rear area = heat setting ‚.†
The preset heat settings can be changed independently
of one another. You can find out how to change these in
the section on ~ "Basic settings".
Notes
■ If more than one item of cookware is detected on the
flexible cooking zone, the function is deactivated.
■ If the cookware is moved within the flexible cooking
zone or lifted up, the hob automatically starts
searching and the heat setting of the area in which
the vessel was detected is set.
■ You can find information on the size and positioning
of the cookware in the section on ~ "Flex Zone"
15
en FlexPlus Zone
}FlexPlus Zone
FlexPlus Zone
The hob has two FlexPlus cooking zones which are
located between the two flexible cooking zones and
which switch on in conjunction with the right- or lefthand flexible cooking zone. This means that larger
cooking vessels can be used and better cooking results
can be achieved.
Each FlexPlus cooking zone always switches on in
conjunction with the right- or left-hand flexible cooking
zone. It is not possible to switch them on independently
of one another.
Notes regarding cookware
The cookware should be positioned centrally for good
thermal detection and distribution.
The cookware should cover the side hotplate and the
FlexPlus cooking zone.
Depending on the size of the cookware, the flexible
cooking zone can be activated as two independent
hotplates or as one hotplate:
Set down the cookware
Activation
1. Set down the cookware on the hotplate and make
sure that it also covers the FlexPlus cooking zone.
2. Select the hotplate and the required heat setting. The
hotplate and FlexPlus cooking zone indicators light
up.
The flexible cooking zone is activated.
Deactivating
Remove the cookware from the hotplate. The displays
go out.
This deactivates the FlexPlus cooking zone.
Elongated cookware:
Activate the flexible cooking zone as
two independent hotplates or as one
hotplate.
Large round cookware:
Activate the flexible cooking zone as a
single hotplate.
The cookware must not cover both
FlexPlus cooking zones at the same
time.
16
Time-setting options en
OTime-setting options
Time-setting options
Your hob has three timer functions:
■ Programming the cooking time
■ Kitchen timer
■ Stopwatch function
Programming the cooking time
The hotplate automatically switches off after the time
that is set has elapsed.
Setting procedure:
1. Select the hotplate and the required heat setting.
2. Touch the y symbol. The ‹‹ symbol and theV
indicator light up in the timer display.
y lights up in the display for the hotplate.
Frying sensor
If a cooking time has been programmed for a hotplate
and the frying sensor has been activated, the cooking
time will not begin to count down until the selected
temperature setting has been reached.
Changing or deleting the time
Select the hotplate and then touch the y symbol.
Change the cooking time in the settings range or set
‹‹ to delete the programmed cooking time.
Touch the y symbol to confirm the selected setting.
When the time has elapsed
The hotplate switches off, the y display flashes and
the hotplate switches to the ‹‹ heat setting. An audible
signal sounds.
‹‹ and the V indicator flash in the timer display.
When the y symbol is touched, the indicators go out
and the acoustic signal ceases.
Notes
■ To set a cooking time of under 10 minutes, always
touch 0 before you select the required value.
■ If a cooking time was programmed for several
hotplates, the time information for the selected
hotplate is shown in the timer display.
■ Select the relevant hotplate to call up the remaining
cooking time.
■ You can set a cooking time of up to ŠŠ minutes.
3. Within the next 10 seconds, set the required cooking
time in the settings range.
4. Touch the y symbol to confirm the selected setting.
The cooking time begins to elapse.
Notes
■ The same cooking time can be set automatically for
all hotplates. The set time for each of the hotplates
counts down independently.
You can find information on automatically
programming the cooking time in section ~ "Basic
settings"
■ If the flexible cooking zone is selected as the only
hotplate, the set time for the entire cooking zone is
the same.
■ If the Move function is selected for the combined
hotplate, the set time for the three hotplates is the
same.
The kitchen timer
You can use the kitchen timer to set a time of up to 99
minutes.
This functions independently from the hotplates and
from other settings. This function does not automatically
switch off a hotplate.
Setting procedure
1. Touch the t symbol. The ‹‹ symbol and the V
indicator light up in the timer display.
2. Select the required time on the control panel and
touch the t symbol to confirm.
After a few seconds, the time begins to elapse.
Changing or deleting the time
Touch the Y symbol.
Change the cooking time in the settings range or set
‹‹ to delete the programmed cooking time.
Touch the Y symbol to confirm the selected setting.
When the time has elapsed
An audible signal sounds once the time has elapsed.
‹‹ and the V symbol flash in the timer display.
The indicators go out after touching the t symbol.
17
en PowerBoost function
Stopwatch function
The stopwatch function displays the time that has
elapsed since activation.
This functions independently from the hotplates and
from other settings. This function does not automatically
switch off a hotplate.
Activating
Touch the x symbol. The ‹‹ symbol and the V
indicator light up in the timer display.
The cooking time begins to elapse.
Deactivating
Touching the x symbol stops the stopwatch function.
The timer displays remain lit.
If you touch the x symbol again, the displays go out.
The function is deactivated.
vPowerBoost function
PowerBoost function
The PowerBoost function enables you to heat up large
quantities of water faster than when using heat setting
Š.
This function can always be activated for a hotplate,
provided the other hotplate in the same group is not in
use (see illustration).
Note: The PowerBoost function can also be activated in
the flexible area if the cooking zone is being used as a
single hotplate.
Activating
1. Select a hotplate.
2. Touch the á symbol.
The › indicator lights up.
The function is activated.
Deactivating
1. Select a hotplate.
2. Touch the á symbol.
The › display goes out and the hotplate switches
back to heat setting Š.
The function is deactivated.
Note: In certain circumstances, the PowerBoost
function can switch itself off automatically in order to
protect the electronic elements inside the hob.
18
ShortBoost function en
xShortBoost function
ShortBoost function
The PowerBoost function enables you to heat cookware
faster than when using heat setting Š.
After deactivating the function, select the appropriate
heat setting for your food.
This function can always be activated for a hotplate,
provided the other hotplate in the same group is not in
use (see illustration).
Note: With the flexible cooking zone, the ShortBoost
function can be activated even if it is used as the only
cooking zone.
Recommendations for use
zKeep warm function
Keep warm function
This function is suitable for melting chocolate or butter
and for keeping food warm.
Activating
1. Select the required heat setting.
2. Within the next 10 seconds, touch the Û symbol.
The –© indicator lights up.
The function is activated.
Deactivating
1. Select a hotplate.
2. Touch the Û symbol.
The –© display goes out. The hotplate switches itself
off and the residual heat indicator appears.
The function is deactivated.
■ Always use cookware that has not been pre-heated.
■ Use pots and pans with a flat base. Do not use
cookware with a thin base.
■ Never leave empty cookware, oil, butter or lard to
heat up unattended.
■ Do not place a lid on the cookware.
■ Place the cookware on the centre of the hotplate.
Ensure that the diameter of the base of the
cookware corresponds to the size of the hotplate.
■ You can find information on the type, size and
positioning of the cookware in section ~ "Induction
cooking"
Activating
1. Select a hotplate.
2. Touch the á symbol twice.
The ˜›Ú indicator lights up.
The function is activated.
Deactivating
1. Select a hotplate.
2. Touch the á symbol.
The ˜›Ú display goes out and the hotplate switches
back to heat setting Š.
The function is deactivated.
Note: In certain circumstances, the ShortBoost function
can switch itself off automatically in order to protect the
electronic elements inside the hob.
19
en Transferring settings
sTransferring settings
Transferring settings
The heat setting and the programmed cooking time can
be transferred from one hotplate to another using this
function.
To transfer the settings, move the cookware from the
hotplate which is switched on to another hotplate.
Note: You can find additional information on the
positioning of the cookware in the section on ~ "Flex
Zone"
Activation
1. Move the cookware from the hotplate which is
switched on to another hotplate.
The heat setting of the original hotplate flashes.
The cookware is detected and the previously
selected heat setting and the £ symbol flash in the
new hotplate display.
2. Select the new hotplate to confirm the settings.
The heat setting of the original hotplate is set to ‹‹.
cFrying Sensor
Frying Sensor
This function can be used to fry food while maintaining
the suitable frying pan temperature.
The cooking zones that have this function are identified
by the roasting function symbol.
Advantages when frying
■ The hotplate only heats up if this is required to
maintain the temperature. This saves energy and
prevents the oil or fat from overheating.
■ The roasting function reports when the empty frying
pan has reached the optimum temperature for
adding oil and then for adding the food.
Notes
■ Do not place a lid on the pan. Otherwise, the
function does not activate correctly. You can use a
splash guard to prevent splashes of grease.
■ Use suitable oil or fat for frying. If butter, margarine,
extra virgin olive oil or lard is used, set heat setting
1 or 2.
■ Never leave a frying pan, with or without food,
unattended when it is being heated.
■ If the hotplate is a higher temperature than the
cookware or vice versa, the frying sensor will not be
activated correctly.
For frying with the frying sensor
The settings have been transferred to the new hotplate.
Notes
■ Move the cookware to a hotplate which is not
switched on, which you have not yet preset or on
which no other cookware has been placed.
■ The PowerBoost or ShortBoost function can then
only be moved from left to right or right to left if no
hotplate is active.
■ If a new item of cookware is set down on another
hotplate before the settings have been confirmed,
this function is ready for both cooking vessels.
■ If several vessels are moved, the function is only
ready for the vessel which was last moved.
Frying pans that are perfect for using with the frying
sensor can be purchased from specialist retailers or
through our technical after-sales service. Quote the
relevant reference number:
■ HEZ390210 15 cm frying pan.
■ HEZ390220 19 cm frying pan.
■ HEZ390230 21 cm frying pan.
■ HEZ390250 28 cm frying pan. Only recommended
for the FlexPlus cooking zone.
These frying pans have a non-stick coating so that you
require only a small amount of oil to fry food.
Notes
■ The frying sensor has been configured specifically
for this type of frying pan.
■ Ensure that the diameter of the base of the frying
pan corresponds to the size of the hotplate. Put the
frying pan in the centre of the hotplate.
■ Using a frying pan of a different size or one that is
poorly positioned on the flexible cooking zones may
result in the frying sensor not being activated. See
the section on ~ "Flex Zone".
■ Other frying pans may overheat. They may reach a
temperature above or below the selected
temperature setting. Try the lowest temperature
setting to begin with and change it if necessary.
20
Frying Sensor en
Temperature settings
Temperature setting Suitable for
1 Very low Preparing and preserving sauces, sweating vegetables and frying food in extra virgin olive oil, butter or margarine.
2 Low Frying food using extra virgin olive oil, butter or margarine, e.g. omelettes.
3 Medium - low Frying fish and Thick food, e.g. meatballs and sausages.
4 Medium - high Frying steaks, medium or well-done, frozen, breaded and fine foods, e.g. escalope, fresh ragout and vegetables.
5 High Frying food at high temperatures, e.g. steaks, bloody, potato fritter and Frozen French fries.
Table
The table shows which heat setting is suitable for each
type of food. The roasting time may vary depending on
the type, weight, size and quality of the food.
The set heat setting varies depending on the frying pan
that is used.
Preheat the empty pan; add oil and food after the
acoustic signal has sounded.
Temperature setting
Total frying time after the signal sounds (mins.)
Meat
Escalope, plain or breaded 4 6 - 10
Fillet 4 6 - 10
Chops* 3 10 - 15
Cordon bleu, Wiener Schnitzel* 4 10 - 15
Steak, rare (3 cm thick) 5 6 - 8
Steak, medium or well-done (3 cm thick) 4 8 - 12
Poultry breast (2 cm thick)* 3 10 - 20
Sausages, pre-boiled or raw* 3 8 - 20
Hamburger, meatballs, rissoles* 3 6 - 30
Meat loaf 2 6 - 9
Ragout, gyros 4 7 - 12
Ground meat 4 6 - 10
Bacon 2 5 - 8
Fish
Fish, fried, whole, e.g. trout 3 10 - 20
Fish fillet, plain or breaded 3 - 4 10 - 20
Prawns, scampi 4 4 - 8
Egg dishes
Pancakes** 5 -
Omelette** 2 3 - 6
Fried eggs 2 - 4 2 - 6
Scrambled eggs 2 4 - 9
Raisin pancake 3 10 - 15
French toast** 3 4 - 8
* Turn several times.
** Total cooking time per portion. Fry in succession.
21
en Frying Sensor
Temperature
setting
Potatoes
Fried potatoes (boiled in their skin) 5 6 - 12
French fries (made from raw potatoes) 4 15 - 25
Potato fritter** 5 2,5 - 3,5
Swiss rösti 1 50 - 55
Glazed potatoes 3 15 - 20
Vegetables
Garlic, onions 1 - 2 2 - 10
Courgettes, aubergines 3 4 - 12
Peppers, green asparagus 3 4 - 15
Vegetables sautéed in oil, e.g. courgettes, green peppers 1 10 - 20
Mushrooms 4 10 - 15
Glazed vegetables 3 6 - 10
Frozen products
Escalope 4 15 - 20
Cordon bleu* 4 10 - 30
Poultry breast* 4 10 - 30
Chicken nuggets 4 10 - 15
Gyros, kebab 3 5 - 10
Fish fillet, plain or breaded 3 10 - 20
Fish fingers 4 8 - 12
French fries 5 4 - 6
Stir-fries meals, e.g. fried vegetables with chicken 3 6 - 10
Spring rolls 4 10 - 30
Camembert/cheese 3 10 - 15
Total frying time after the signal
sounds (mins.)
Sauces
Tomato sauce with vegetables 1 25 - 35
Béchamel sauce 1 10 - 20
Cheese sauce, e.g. Gorgonzola sauce 1 10 - 20
Reducing sauces, e.g. tomato sauce, Bolognese sauce 1 25 - 35
Sweet sauces, e.g. orange sauce 1 15 - 25
Miscellaneous
Camembert/cheese 3 7 - 10
Dry ready meals that require water to be added, e.g. pasta 1 5 - 10
Croutons 3 6 - 10
Almonds/walnuts/pine nuts 4 3 - 15
* Turn several times.
** Total cooking time per portion. Fry in succession.
22
Childproof lock en
Setting procedure
Select the appropriate temperature setting from the
table. Place the empty frying pan on the hotplate.
1. Select the hotplate. Touch the é symbol.é
lights up in the hotplate display.
2. Within the next 10 seconds, select the required
temperature setting from the settings range.
AChildproof lock
Childproof lock
You can use the childproof lock to prevent children
from switching on the hob.
Activating and deactivating the childproof lock
The hob must be switched off.
To activate:
1. Switch on the hob using the main switch.
2. Touch the D symbol for approx. 4 seconds.
The D indicator lights up for 10 seconds.
The hob is locked.
To deactivate:
1. Switch on the hob using the main switch.
2. Touch the D symbol for approx. 4 seconds.
The lock is released.
Childproof lock
With this function, the childproof lock automatically
activates when a hob is switched off.
The function has now been activated.
The é temperature symbol flashes until the frying
temperature is reached. A signal sounds and the
temperature symbol goes out.
3. Once the frying temperature has been reached, add
the fat and then the food to the pan.
Note: Turn the food so that it does not burn.
Switching off the frying sensor
Select the hotplate and set it to ‹ .‹ in the settings
range. The hotplate switches itself off and the residual
heat indicator appears.
Switching on and off
You can find out how to switch the automatic childproof
lock on in the ~ "Basic settings" section
23
en Wipe protection
kWipe protection
Wipe protection
If you wipe over the control panel while the hob is
switched on, settings may be altered. To avoid doing
this, you can use the hob's "Lock control panel for
cleaning" function.
To switch on: Touch the
sounds. The control panel is locked for 35 seconds.
You can now wipe over the surface of the control panel
without altering any settings.
To deactivate: The control panel will be unlocked once
35 seconds have elapsed. To release the function early,
touch the
> symbol.
Notes
■ An audible signal sounds 30 seconds after
activation. This indicates that the function is about to
finish.
■ The cleaning lock does not lock the main switch. The
hob can be switched off at any time.
> symbol. An audible signal
bAutomatic safety cut-out
Automatic safety cut-out
If a hotplate operates for an extended period and no
settings are changed, the automatic safety shut-off is
activated.
The hotplate stops heating. ”‰ and the residual heat
indicator œ or • flash alternately in the hotplate display.
When you touch any symbol, the display switches off.
The hotplate can now be set again.
The point at which the safety shut-off becomes active
depends on which heat setting has been set (after 1 to
10 hours). .
24
QBasic settings
Basic settings
The appliance has various basic settings. You can
adapt these to suit your cooking habits.
Display Function
Basic settings en
™‚
™ƒ
™„
™†
™‡
Automatic childproof lock
‹ Manual*.
‚ Automatic.
ƒ Function deactivated.
Audible signals
‹ Confirmation and fault signals are switched off.
‚ Only the fault signal is switched on.
ƒ Only the confirmation signal is switched on.
„ All signal tones are switched on.*
Display energy consumption
‹ Switched off.*
‚ Switched on.
Automatically programming the cooking time
‹‹ Switched off.*
‹‚-ŠŠ Time until automatic switch-off.
Duration of the timer-end signal tone
‚ 10 seconds.*
ƒ 30 seconds.
„ 1 minute.
™ˆ
Power management function. Limiting the total power of the hob
‹ Switched off.*
‚ 1000 W minimum power.
‚. 1500 W.
ƒ 2000 W.
...
Š or Š. Maximum power of the hob.
™‚‚
Changing the preset heat settings for the Move function
׊ Preset heat setting for the front cooking zone.
Ù† Preset heat setting for the central cooking zone.
Ø‚. Preset heat setting for the rear cooking zone.
™‚ƒ
Checking cookware and cooking results
‹ Not suitable
‚ Not perfect
ƒ Suitable
™‚„
Configuring activation of the flexible cooking zone
‹ As two independent hotplates.*
‚ As a single hotplate.
* Factory settings
25
en Basic settings
Display Function
™‹
Restoring the factory settings
‹ Individual settings.*
‚ Restore factory settings.
* Factory settings
To access the basic settings:
The hob must be off.
1. Switch on the hob.
2. Within ten seconds, touch and hold the t symbol for
approximately four seconds.
The first four displays provide product information.
Touch the settings area to view the individual
displays.
Product information Display screen
After-sales service index (ASSI)
Production number
Production number 1
Production number 2
3. Touching the t symbol again takes you to the basic
settings.
™‚ and ‹ light up as a preset in the displays.
‹‚
”š
Š†.
‹.†
6. Touch the t symbol for at least four seconds.
The settings have been saved.
Leaving the basic settings
Turn off the hob with the main switch.
4. Touch the t symbol repeatedly until the required
function is displayed.
5. Then select the required setting from the settings
area.
26
Energy consumption indicator en
[Energy consumption
indicator
Energy consumption indicator
This function indicates the total amount of energy
consumed by this hob the last time it was used for
cooking.
Once switched off, the energy consumption in kWh is
displayed for 10 seconds.
The picture shows an example with an energy
consumption of ‚.‹‰ kWh.
You can find out how to switch this function on in the
section on ~ "Basic settings"
tCookware check
Cookware check
This function can be used to check the speed and
quality of the cooking process depending on the
cookware.
The result is a reference value and depends on the
properties of the cookware and the hotplate being used.
1. With the cookware still cold, fill it with approx.
200 ml of water and place it on the centre of the
hotplate with the diameter that most closely matches
that of the base of the cookware.
2. Go to the basic settings and select the ™‚ƒ setting.
3. Touch the settings range. A will flash on the hotplate
display.
The function has now been activated.
After 10 seconds, the result for the quality and speed of
the cooking process will appear on the hotplate display.
Check the result using the following table:
Result
The cookware is not suitable for the hotplate and will therefore
‹
not heat up.*
The cookware is taking longer to heat up than expected and the
‚
cooking process is not going as well as it should.*
The cookware is heating up correctly and the cooking process
ƒ
is going well.
* If there is a smaller hotplate available, test the cookware again on the
smaller hotplate.
To reactivate this function, touch the settings range.
Notes
■ The flexible cooking zone only counts as a single
hotplate; place no more than one item of cookware
on it.
■ If the diameter of the hotplate used is much smaller
than the diameter of the cookware, only the middle
of the cookware can be expected to heat up. This
may result in the cooking results not being as good
as expected or being less than satisfactory.
■ You can find information on this function in the
section on ~ "Basic settings".
■ You can find information on the type, size and
positioning of the cookware in the sections on
~ "Induction cooking" and ~ "Flex Zone".
27
en Cleaning
DCleaning
Cleaning
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Hob
Cleaning
Always clean the hob after cooking. This will prevent
food deposits from becoming burned on. Only clean the
hob after the residual heat indicator has gone out.
Clean the hob with a damp dish cloth and dry it with a
cloth or towel to prevent limescale build-up.
Only use cleaning agents that are suitable for this type
of hob. Observe the manufacturer's instructions on the
product packaging.
Never use:
■ Undiluted washing-up liquid
■ Cleaning agents designed for dishwashers
■ Abrasive cleaners
■ Harsh cleaning agents, such as oven spray and
limescale remover
■ Scouring pads
■ High-pressure cleaners or steam jet cleaners
Stubborn dirt is best removed with a glass scraper,
available from retailers. Observe the manufacturer's
instructions.
You can obtain a suitable glass scraper from customer
services or through our online shop.
Using a special sponge for cleaning glass-ceramic
hobs achieves a great cleaning result.
Potential marks
Limescale and water
marks
Clean the hob as soon as it has cooled down.
You can use a cleaning agent suitable for
glass-ceramic hobs.*
Sugar, rice starch or
plastic
Clean immediately. Use a glass scraper. Caution: Risk of burns.*
* Then clean with a damp dish cloth and dry with a cloth or towel.
Note: Do not use any cleaning agents while the hob is
still hot. This may mark the surface. Make sure that any
residue left by cleaning agents is removed.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■ Only use warm soapy water
■ Wash new dish cloths thoroughly before use.
■ Do not use harsh or abrasive cleaning agents.
■ Do not use a glass scraper or sharp objects.
28
{Frequently Asked
Questions (FAQ)
Frequently Asked Questions (FAQ)
Using the appliance
Why can't I switch on the hob and why is the childproof lock symbol lit?
The childproof lock is activated.
You can find information on this function in the section on ~ "Childproof lock"
Why are the displays flashing and why can I hear an audible signal?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on ~ "Basic settings"
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a normal part of induction technology. They do not indicate a defect.
Frequently Asked Questions (FAQ) en
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and different materials at
the same time. The loudness of the noise can vary depending on the quantity of food being cooked or the cooking method.
High-pitched whistling noises:
Can occur when two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or become quieter
when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that switches on automatically at high temperatures. The fan may continue to run even after you have
switched off the hob if the temperature detected is still too high.
Cookware
Which types of cookware can be used with an induction hob?
You can find information on which types of cookware can be used with an induction hob in the section on ~ "Induction cooking".
Why is the hotplate not heating up and why is the heat setting flashing?
The hotplate on which the cookware is standing is not switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can
find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move
function".
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can
find information on the type, size and positioning of cookware in the sections on ~ "Induction cooking", ~ "Flex Zone" and ~ "Move
function".
29
en Trouble shooting
Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dishwater detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"
3Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Display Possible cause Solution
None The power supply has been disconnected. Use other electrical devices to check whether a short-circuit has
occurred in the power supply.
The device has not been connected in accordance with the circuit diagram.
Electronics fault. If the fault cannot be eliminated, inform the technical after-sales
The displays flash The control panel is damp or an object is cover-
ing it.
The Ù indicator flashes in the
hotplate displays
”ƒ
”…
Ӡ + heat setting and acous-
tic signal
Ӡ and acoustic signal
”‚/”‡
”‹
”Š
”‰
“Š‹‹‹
“Š‹‚‹
—…‹‹
š“
Do not place hot pans on the control panel.
A fault has occurred in the electronics. To acknowledge the fault, cover the control panel with your hand.
The electronics have overheated and have
switched off the corresponding hotplate.
The electronics have overheated and have
switched off all hotplates.
There is a hot pan in the area of the control
panel. There is a risk that the electronics will
overheat.
There is a hot pan in the area of the control
panel. To protect the electronics, the hotplate
has been switched off.
The hotplate has overheated and switched itself
off to protect the work surface.
You cannot activate the settings transfer function Check the fault display by touching any control. You can cook as
You cannot activate the FlexPlus cooking zone Check the fault display by touching any control. You can use the
The hotplate was operating for an extended
period without interruption.
The supply voltage is faulty; outside of the normal operating range.
The hob is not connected properly Disconnect the hob from the power supply. Ensure that it has
The demo mode is activated Disconnect the hob from the power supply. Wait 30 seconds and
Ensure that the device has been connected in accordance with
the circuit diagram.
service.
Dry the control panel or remove the object.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the pan. The fault display goes out shortly afterwards.
You can continue to cook.
Remove the pan. Wait for a few seconds. Touch any control. If the
fault display goes out, you can continue to cook.
Wait until the electronics have cooled down sufficiently and
switch the hotplate on again.
usual without using the settings transfer function. Contact the
technical after-sales service.
remaining hotplates to cook as usual. Contact the technical aftersales service.
The automatic safety switch-off function has been activated. See
section
Contact your electricity provider.
been connected in accordance with the circuit diagram.
reconnect it. Touch any touch control in the next three minutes.
The demo mode is deactivated.
30
Customer service en
Notes
■ If “ appears in the display, the sensor for the
relevant hotplate must be pressed and held in order
to read the fault code.
■ If the fault code is not listed in the table, disconnect
the hob from the power supply, wait 30 seconds and
connect it again. If the display appears again,
contact technical after-sales and tell them the
precise fault code.
4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
Please quote the E number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service.
The rating plate bearing these numbers can be found:
■ On the appliance certificate.
■ On the lower section of the hob.
The E-number can also be found on the glass surface
of the hob. You can check the customer index (KI) and
FD number by going to the basic settings. Look up
section~ "Basic settings" for this.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
31
en Test dishes
ETest dishes
Test dishes
This table has been produced for test institutes to
facilitate the testing of our appliances.
The data in the table refers to our Schulte-Ufer
cookware accessories (4 piece cookware set for the
HEZ 390042 induction hob) with the following
measurements:
■ Saucepan Ø 16 cm, 1.2 l for hotplates of Ø 14.5 cm
■ Pot Ø 16 cm, 1.7 l for hotplates of Ø 14.5 cm
■ Pot Ø 22 cm, 4.2 l for hotplates of Ø 18 cm
■ Frying pan Ø 24 cm, for hotplates of Ø 18 cm
Test dishes Cookware
Melting chocolate
Chocolate coating (e.g. Dr. Oetker brand, dark chocolate 55% cocoa,
150 g)
Saucepan,
16 cm
diameter
Preheating Cooking
Heat setting
Cooking time
(min:sec)
Lid Heat setting Lid
- - - 1.5 No
Heating and keeping lentil stew warm
Lentil stew*
Initial temperature 20 °C
Amount: 450 g
Amount: 800 g
Lentil stew from a tin
E.g lentils with Erasco sausages.
Initial temperature 20 °C
Amount: 500 g
Amount: 1 kg
Preparing Béchamel sauce
Temperature of the milk: 7 ºC
Ingredients: 40 g butter, 40 g flour, 0.5 l milk (3.5% fat content) and a
pinch of salt
1. Melt the butter, stir in the flour and salt, and heat up the mixture. Saucepan,
2 Add the milk to the roux and bring to the boil, stirring continuously.
3. Once the Béchamel sauce comes to the boil, leave it on the hotplate for a further two minutes, stirring continuously.
*Recipe in accordance with DIN 44550
**Recipe in accordance with DIN EN 60350-2
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
16 cm
diameter
1:30
9
(without stir-
Yes 1.5 Yes
ring)
2:30
9
(without stir-
Yes 1.5 Yes
ring)
Approx. 1:30
9
(stir after
approx.
Yes 1.5 Yes
1 minute)
Approx. 2:30
9
(stir after
approx.
Yes 1.5 Yes
1 minute)
2 Approx. 6:00 No - -
7 Approx. 6:30 No - -
- - - 2 No
32
Test dishes Cookware
Cooking rice pudding
Rice pudding, cooked with the lid on
Temperature of the milk: 7 ºC
Heat the milk until it starts to rise up. Set the recommended heat setting
and add rice, sugar and salt to the milk.
The cooking time, including preheating, is approx. 45 minutes.
Ingredients: 190 g short-grain rice, 90 g sugar, 750 ml milk (3.5%
fat content) and 1 g salt
Ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk (3.5% fat
content) and 1.5 g salt
Rice pudding, cooked without lid
Temperature of the milk: 7 ºC
Add the ingredients to the milk and heat the mixture up while stirring con-
tinuously. Once the milk has reached approx. 90 ºC, select the recommended heat setting and leave it to simmer on a low heat for approx.
50 minutes.
Ingredients: 190 g short-grain rice, 90 g sugar, 750 ml milk (3.5%
fat content) and 1 g salt
Ingredients: 250 g short-grain rice, 120 g sugar, 1 l milk (3.5% fat
content) and 1.5 g salt
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Cooking
pot, 16 cm
diameter
Saucepan,
22 cm
diameter
Test dishes en
Preheating Cooking
Heat setting
8.5 Approx. 5:30 No
8.5 Approx. 5:30 No
8.5 Approx. 5:30 No 3 No
8.5 Approx. 5:30 No 2.5 No
Cooking time
(min:sec)
Lid Heat setting Lid
3
(stir after
10 minutes)
3
(stir after
10 minutes)
Yes
Yes
Cooking rice*
Water temperature: 20 °C
Ingredients: 125 g long grain rice, 300 g water and a pinch of salt Cooking
Ingredients: 250 g long grain rice, 600 g water and a pinch of salt Saucepan,
Roasting a pork loin
Initial temperature of the loin: 7 °C
Amount: 3 pork loins (total weight approx. 300 g, 1 cm thick) and
15 ml sunflower oil
Preparing pancakes**
Amount: 55 ml batter for each pancake Frying pan,
Deep-fat frying chips
Amount: 1.8 l sunflower oil, per portion: 200 g frozen chips (e.g.
McCain 123 Original fries)
*Recipe in accordance with DIN 44550
**Recipe in accordance with DIN EN 60350-2
pot, 16 cm
diameter
22 cm
diameter
Frying pan,
24 cm
diameter
24 cm
diameter
Saucepan,
22 cm
diameter
9 Approx. 2:30 Yes 2 Yes
9 Approx. 2:30 Yes 2.5 Yes
9 Approx. 1:30 No 7 No
9 Approx. 1:30 No 7 No
Until the oil
9
temperature
reaches
180 °C
No 9 No
33
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