8.4.1Activate the active override audio input function38
8.4.2Activate the amplifier auto standby38
8.4.3Operate the amplifier with the PC GUI38
8.5DSP Matrix Mixer39
Safety5
About this manual7
System overview9
Planning12
Installation13
Connections18
Configuration23
Operation32
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4en | Table of ContentsPLENA matrix
8.5.1Activate the override input function40
8.5.2Activate the Alert/EVAC override function40
8.5.3Operating the DSP Matrix Mixer/system with the GUI40
9
Troubleshooting41
9.1Customer service44
10
Maintenance45
10.1Clean the units45
10.2Clean air vents45
10.3Check the connectors and grounding45
11
Technical Data46
11.1Electrical46
11.1.1DSP Matrix Mixer46
11.1.2Multi Channel DSP Amplifier47
11.1.3Call Station49
11.1.4Wall Control Panel49
11.2Mechanical50
11.2.1DSP Matrix Mixer50
11.2.2Multi Channel DSP Amplifier50
11.2.3Call Station50
11.2.4Wall Control Panel51
11.3Environmental conditions52
11.3.1DSP Matrix Mixer52
11.3.2Multi Channel DSP Amplifier52
11.3.3Call Station52
11.3.4Wall Control Panel52
11.4Standards52
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
!
!
PLENA matrixSafety | en5
1
Safety
Prior to installing or operating products, always read the Important Safety Instructions which
are available as a separate multilingual document: Important Safety Instructions (Safety_ML).
These instructions are supplied together with all equipment that can be connected to the
mains supply.
Safety precautions
The DSP matrix mixer and the DSP amplifiers are designed to be connected to the public
distribution network.
–To avoid any risk of electric shock, all interventions must be carried out with
disconnected mains supply.
–The ventilation should not be impeded by covering the ventilation openings with items
such as news papers, table cloths or curtains.
–Connection of external wiring to this equipment requires installation by qualified
personnel only.
–The operation must only be performed by qualified personnel.
–Use the apparatus in moderate climate.
Caution!
These service instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.
1.1
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |
FCC and ICES
(U.S.A. and Canadian models only)
Business Equipment
For commercial or professional use
Warning!
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense. Intentional or
unintentional changes or modifications not expressly approved by the party responsible for
compliance shall not be made. Any such changes or modifications could void the user’s
authority to operate the equipment.
If necessary, the user should consult the dealer or an experienced radio/ television technician
for corrective action. The user may find the following booklet prepared by the Federal
Communications Commission helpful: “How to identify and Resolve Radio-TV Interference
Problems”. This booklet is available from the U. S. Government Printing Office, Washington,
DC 20402, Stock No. 004-000-00345-4.
!
6en | SafetyPLENA matrix
Warning!
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
!
!
PLENA matrixAbout this manual | en7
2
2.1
2.2
2.3
2.4
About this manual
Please read this manual carefully before installing and operating any of the PLENA matrix
public address products and retain it for future reference.
Manual purpose
The purpose of this manual is to provide information required for installing, configuring,
operating and maintaining the PLENA matrix public address Hardware products. For
instructions on the latest PC GUI software, please download the software from the product
related information on the www.boschsecurity.com.website.
Digital document
This manual is available as a digital document in the Adobe Portable Document Format (PDF).
Refer to the product related information on www.boschsecurity.com.
Intended audience
This manual is intended for installers, operators and users of a PLENA matrix public address
system.
Alerts and notice signs
Four types of signs can be used in this manual. The type is closely related to the effect that
may be caused if it is not observed. These signs - from least severe effect to most severe
effect - are:
2.5
Notice!
Containing additional information. Usually, not observing a ‘notice’ does not result in damage
to the equipment or personal injuries.
Caution!
The equipment or the property can be damaged, or persons can be lightly injured if the alert
is not observed.
Warning!
The equipment or the property can be seriously damaged, or persons can be severely injured
if the alert is not observed.
Danger!
Not observing the alert can lead to severe injuries or death.
Copyright and disclaimer
All rights reserved. No part of this document may be reproduced or transmitted in any form by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of the publisher. For information on getting permission for reprints and
excerpts, contact Bosch Security Systems B.V..
The content and illustrations are subject to change without prior notice.
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8en | About this manualPLENA matrix
2.6
Document history
Release dateDocumentation versionReason
2013.06.18V1.0–1st Edition.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixSystem overview | en9
3
System overview
The Bosch PLENA matrix product range consists of high-quality products and is the ideal
solution to perform zone announcements, with excellent speech intelligibility and background
music, in a wide variety of public address areas.
The system is designed for maximum flexibility to suit almost any application. The installation
of is quick and easy, because the system uses CAT‑5 cables to connect accessories and
amplifiers to the DSP matrix mixer.
PLENA matrix product range comprises:
–PLM-8M8 – 8 Channel DSP Matrix Mixer:
The digital signal processor (DSP) Matrix Mixer is the heart of the PLENA matrix system. When
combined with the Call Station (PLM‑8CS) and the Wall Control Panel (PLM‑WCP) making
announcements and controlling individual zones is easy. The multi channel DSP amplifiers
(PLM‑4Px2x) can be connected via STP type CAT‑5 (Amp Link) or via phoenix terminal
connectors. The internal audio matrix can control announcements (via the call station), mix
four mic./line inputs, and select any of the three background music sources and deliver these
to a total of eight independent zone outputs. There is also a logic input for emergency override
that will take priority over all other inputs. Control of the DSP features is via Ethernet
connection and use of the product GUI of Windows or iPad.
–PLM-4P125 and PLM‑4P220 – Multi channel DSP Amplifiers:
With the exception of the power output, both Class‑D multi channel DSP Amplifiers are
virtually identical in features. The amplifiers come with advanced DSP features which are
accessed by the PC GUI. Both amplifiers feature the “Amp Link” CAT‑5 cable connection to
connect easily to the PLM‑8M8 DSP Matrix Mixer. Loudspeaker outputs are for 100 V, 70 V,
8 Ohm and 4 Ohm operation. The amplifier channels can also be bridged together to make
more powerful outputs. The amplifiers also feature an auto standby mode that significantly
reduces the power consumption making the amplifiers more cost effective and
environmentally friendly.
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10
–PLM‑8CS – 8 Zone Call Station:
The 8 Zone Call Station is used to make announcements in designated zone configurations. A
total of 8 call groups can be configured in the DSP Matrix Mixer and activated via the
capacitive touch areas on the surface. The call station is powered via the PLM‑8M8 DSP Matrix
Mixer over standard CAT‑5 cables. The control is over the RS485 protocol, and can be
looped‑through to add more call stations to the system.
–PLM‑WCP – Wall Control Panel:
The Wall Control Panel is used to select and control the volume of input sources within in a
particular zone. The unit can set up to either; select the background music (BGM) input
source, or to mix the four mic./line input sources within a zone. The connection uses the same
CAT‑5 cabling and RS485 protocol as the PLM‑8CS 8 Zone Call Station and is also powered via
the PLM‑8M8 DSP Matrix Mixer. Installation of the wall control panel is via the supplied
wall‑mount bracket.
–PC Configuration and User GUI:
The PC GUI offers a configuration page and user operation page to setup and control the
PLM‑8M8 DSP Matrix Mixer and also the PLM‑4Px2x Amplifiers. The software GUIs are able to
be downloaded from the Bosch website: www.boschsecurity.com.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixSystem overview | en11
3.1
3.2
Application area
The PLENA matrix product range is designed to be used in small to medium‑sized public
address application areas, such as; hotels, shops, supermarkets, restaurants, bars, canteens,
gyms, showrooms, regional airports, warehouses, educational facilities, theatres-back of
house, and other places where announcements and background music (BGM) creates the
right atmosphere.
Scope of delivery
Make sure that the following items are included with your product:
–PLM‑8M8 – 8 Channel DSP Matrix Mixer:
–1x Safety instructions.
–1x Mains power cord.
–1x Set of 19”mounting brackets.
–PLM‑4Px2x – Multi Channel DSP Amplifiers:
–1x Safety instructions.
–1x Mains power cord.
–2x 12‑pole euro/phoenix connectors.
–2x 4‑pole euro/phoenix connectors.
–1x 1 m 26AWG x 4‑pair shielded CAT‑5e cable.
–1x Set of 19”mounting brackets.
–PLM‑8CS – 8 Zone Call Station:
–N/A.
–PLM‑WCP – Wall Control Panel:
–1x Wall mount bracket.
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12en | PlanningPLENA matrix
4
Planning
Make sure that:
–You make use of manufacturer specified installation materials.
–No liquids can spill into or on the products.
–Installation is in a clean environment free of dust and belly button lint.
–The ventilation airflow of the 19" units is not obstructed.
–There is a mains power outlet of sufficient rating close to the intended location of the
products.
–Sufficient free space and access at the rear of the 19" units for connectors and wiring.
–Check you have downloaded the latest versions of documentation and software from the
Bosch website: www.boschsecurity.com.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixInstallation | en13
5
5.1
Installation
Hardware and software installation procedures are described in the following chapters.
Before installing the rack mounted products:
1.Set the mains power switch on the unit’s rear panel to the off position:
–The DSP matrix mixer unit and multi channel DSP amplifier operates on AC mains
voltage ranging from 100‑240VAC, 50‑60Hz.
DSP Matrix Mixer and Amplifiers
The DSP matrix mixer and the multi channel DSP amplifiers are designed for installation into a
19" rack. For 19" rack installation; use:
–The 19" rack mounting brackets which come with the product.
–Standard M6 mounting screws: 16 mm thread depth, 20 mm total length.
Figure 5.1: 19” bracket and rack mounting
Notice!
If you install the product into a 19” rack:
- Ensure that it does not exceed the overheating temperature (+45°C ambient).
- Use the included Bosch 19” mounting brackets.
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14en | InstallationPLENA matrix
5.2
Call Station
1.A call station is used as a desktop device. As such be careful do not place this product
where it is likely to have liquid spilt on it.
2.Take care to when installing not to exceed the cable manufactures’ “bend radius”
specifications.
3.Be sure that cabling is installed in a way that the cabling will not be damaged, and it will
not become a hazard.
4.Check that RJ45 connectors have strong locking tabs, and are not able to be
inadvertently pulled out once installed. Refer to Call Station, page 18.
Notice!
The maximum number of call station IDs that can be configured for each DSP matrix mixer is
8 call stations.
The maximum safe cable distance from the DSP matrix mixer to the last call station on is
500m. This may be extended with the use of better cable and less call stations on that cable
run.
If the cables are exposed; use black CAT‑5 cables. This makes for a better visual look once
installed, as it matched the black of the call station.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixInstallation | en15
5.3
Wall Control Panel
A wall control panel is installed as a wall/surface mount product that allows two methods of
cable entry. This allows the same product to be used for both; solid masonry walls, where
cables are often run externally down a wall, then enter the unit from above; or alternatively on
frame constructions where cables are inside the cavity and need to be hidden.
1.Be sure to plan for easy cable entry into unit before affixing the bracket to the surface:
–Be sure that there are no electrical cables that will be obstructed or compromised by
the method of fixing the bracket (i.e. screws).
–The textured surface should be facing the wall. This surface texture assists the use of
adhesives if required.
–Be sure that the bracket is level and is straight before attaching to the wall.
–Allow enough space above the bracket so that when attaching the wall control panel,
it is not obstructed.
2.Set the rear panel DIP switches before the wall control panel is locked into bracket:
–Refer to Wall Control Panel DIP switch settings, page 24.
3.Connect the RJ45 connector(s), located on the base of the unit, before the wall control
panel is attached to bracket:
–Be sure to plan and consider the bend radius of cables. It strongly recommended
that the shortest possible RJ45 connector is used when terminating, this is to
maximize bend radius of cables in the confined space.
–Refer to Wall Control Panel, page 18.
4.Place wall control panel onto bracket. Once the 4 lugs have been placed correctly onto
the unit, slide the unit down the bracket until it clicks into place.
–If the unit does not sit correctly into the lugs, be sure that you have not used screw
heads that are too big to fit in the channels on the rear of the unit.
5.Removing the wall control panel from the bracket (if required):
–With the use a flat blade screwdriver press down the bracket locking mechanism,
located on the bottom right hand side, and gently slide the unit upwards, this
removes the unit from the bracket.
Notice!
The maximum number of wall control panel IDs that can be configured via DIP switch is 16 (8
BGM controllers and 8 mic./line controllers). Refer to Wall Control Panel DIP switch settings,
page 24 for more information. The maximum safe cable distance from the DSP matrix mixer
to the last wall control panel on is 500m. This may be extended with the use of better cable
and less wall control panels on that cable run. If the cables are exposed; use black or white
CAT‑5 cables. This makes for a better visual look once installed.
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16en | InstallationPLENA matrix
5.4
5.4.1
5.4.2
PC GUI software
Configuration of the DSP matrix mixer / system (inputs, outputs, settings and controls) is
done by the PLENA matrix graphical user interface (GUI) PC software. Use the Amplifier PC
software GUI, when configuring the multi channel DSP amplifier. It is important to always use
the most up‑to‑date version of the PC GUI. Please check www.boschsecurity.com for the
latest software updates.
PC requirements
The Plena Matrix GUI configuration application software packages can be installed on any PC
running the Microsoft Windows XP SP3, Windows Vista, Windows 7 or Windows 8 (non RT)
operating system. Make sure that the PC is working correctly and free of viruses before
installing the GUI configuration software. Using embedded operating systems is not
recommended.
Notice!
Be sure that you use a user account with full Windows administration rights before starting
software installation.
PC GUI application software installation
The following instructions explain how to install the Bosch Plena Matrix GUI application
software onto your Windows PC.
1.Download the latest version of PC GUI software from the Bosch website:
www.boschsecurity.com.
–Follow the on‑screen instructions from the setup wizard.
–The installation process is started.
2.Click the finish button.
Notice!
The installation may prompt you to install Microsoft .NET framework 4.0, this is required to be
able to run this GUI. Please follow the link provided onscreen to download and install before
proceeding.
See also
–Connections, page 18
–Configuration, page 23
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixInstallation | en17
5.5
iOS GUI software
The iOS GUI is designed for use with iPad or iPad mini. This GUI app is designed for the end
user who requires more control over the system (than is provided by the wall control panel) to
wirelessly control and mix inputs in individual zones via the PLM‑8M8 DSP Matrix Mixer. The
interface is similar in terms of features to the PC GUI user interface screen. The iOS app is
available for download via the app store.
Notice!
To use the iOS GUI app will require the connection and configuration of a wireless router.
Please refer to the manual supplied with the wireless router for appropriate configuration.
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |
Call stations are (daisy‑chained) connected to the DSP matrix mixer with UTP type CAT‑5
cable using RJ45 connectors. The connectors are located on the rear side of the call station.
ItemDescription
Dual RS485
input/output
Notice!
If the cables are exposed; use black or white CAT‑5 cables. This makes for a better visual
look.
Wall Control Panel
Standard RJ45 socket for RS485 data communication, power supply for
the unit and single channel audio bus.
Wall control panels are (daisy‑chained) connected to the DSP matrix mixer with UTP type
CAT‑5 cable using RJ45 connectors. The connectors are located on the rear of the unit.
ItemDescription
Dual RS485
input/output
Standard RJ45 socket for RS485 data communication and power supply
for the unit.
Notice!
Do NOT use a RJ45 cable boot of sleeve when terminating these cables. Using such items
may result in the cables not fitting into the device or the bend radius of the UTP to be
exceeded.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
Link/Act 100Mbps
Network
Override
Sensor +
+12V DC
Sensor -
Bridge 3+4
Input 3 Sens
Input 4 Sens
Bridge 1+2
Input 1 Sens
Input 2 Sens
Power
Input 1Input 2 Input 3Input 4
Input 1Input 2Input 3Input 4
Amp Link Input
Link 1 Link 2
Link 3 Link 4
Output 1
Output 3
Output 4
Output 2
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0V DC
Active
1/234
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PLENA matrixConnections | en19
6.3
Multi channel DSP Amplifier
When the multi channel DSP amplifier is connected to the DSP matrix mixer it is
recommended to connect via either Amp Link connectors or the phoenix terminal inputs. The
amplifier also has XLR/TRS combo inputs in case it will be used without the DSP matrix mixer.
Number ItemDescription
1Power on/offAC mains power switch.
2Mains inletAC mains input socket.
3Loudspeaker
outputs
–4 x loudspeaker outputs via Phoenix terminal:
–Connections: 100V, 70V, 8Ohm, 4Ohm and 0V.
4Fan grilleExhaust air vent for amplifier cooling. Do not obstruct!
5XLR/TRS combo
inputs/loop out
–4 x XLR 3-pin balanced line level audio input (1-4). Mainly used when the
amplifier is not connected to the DSP matrix mixer (standalone amplifier):
–The inputs/outputs are internally, in parallel, connected with the associated
Phoenix input connectors, for use as either input or loop‑through output.
–The inputs/outputs are internally, in parallel, connected with associated
XLR/TRS combo input/loop out connectors for use as either input or output.
–Left to right pin configuration: 1 = + signal, 2 = - signal, 3 = ground.
7Amp Link
connection
–1 x RJ45 connector. Connects 4 sequential channels of the amplifier to the DSP
matrix mixer. Processor output channels 1-4 or 5-8.
–For best practice Bosch recommends use with STP CAT‑5 (e) cable.
–Maximum recommended cable distance 5m.
8Auto Standby
Mode
connections
–4‑pole Phoenix connector to attach a Bosch motion sensor, to activate auto
standby.
–The amplifier also can supply 12V DC power for a motion detector.
–Left to right pin configuration: 1= +12V DC, 2 = 0V DC, 3= Sensor +, 4 =
Sensor -.
9Override input–4-pin pluggable screw socket/connector with ESD protection:
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |
–Logic override input (+, - and shield balanced input).
!
20en | ConnectionsPLENA matrix
Number ItemDescription
10Active–Contact closure to activate the “Override input”:
–Use the 0 VDC from the sensor above as the common.
11Network–RJ45 Ethernet communication socket:
–Communication with the PLENA matrix GUI application.
Warning!
The 12V DC power output (Auto Standby) connection should be only connected with
products in accordance with recommendations outlined in this manual.
Notice!
Recommended motion sensors for use with the auto standby mode are the Bosch range of
sensors.
For more information regarding Bosch security products contact your local Bosch Security
certified partner or go to www.boschsecurity.com for details.
Notice!
It is recommended that the cable used Amp Link cable is a high quality STP CAT‑5 (e) cable.
Amp Link cable distances should not exceed 5 meters per cable.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
Line 7
Network
Link/Act 100Mbps
Control Panels
Call Stations
Power
Mic/Line 4
Mic/Line 3Mic/Line 2Mic/Line 1
Amp Link Out 5-8
Amp Link Out 1-4
L
R
Line 5 Line 6
Out 1 Out 2 Out 3
Out 4
Out 5 Out 6 Out 7
Out 8
Alert
Evac
Active
0V
Override
N.C.
1/2345679
811
10
PLENA matrixConnections | en21
6.4
DSP Matrix Mixer
Call stations and wall control panels, are connected to the PLM‑8M8 DSP matrix mixer via
CAT‑5 cable using RJ45 connectors. The multi channel DSP amplifiers are connected to the
DSP matrix mixer either via Amp Link or via the output Phoenix connectors. All other
connected wiring must be of a professional quality and preferable screened.
Number ItemDescription
1Power on/offAC mains supply switch.
2Mains inletAC mains input socket.
3Amp Link
outputs
–RJ45 socket for Amp Link connection:
–Amp Link 1‑4 output duplicates the outputs of outputs 1‑4.
–Amp Link 5‑8 output duplicates the outputs of outputs 5‑8.
–The maximum cable lenght between DSP matrix mixer and the multi channel
power amplifier: 5 m / 16.42 ft.
–Do not connect any device, other than a PLM‑4Px2x amplifier!
4Phoenix zone
outputs
–3‑pole Phoenix screw terminal connection per output channel:
–Balanced line out.
5Mic./Line input–4 x XLR balanced microphone/line level audio input (1-4):
6Line inputs–3 x 2 RCA summed line input sockets for external music sources.
7Active contact–4‑pin pluggable screw socket/connector with ESD protection:
–From left to right; Pin 1: Alert, Pin 2: evac, Pin 3: override, Pin 4: ground.
–Pin 1, 2 and 3 logic inputs, triggers with ground pin 4.
8Override input–4-pin pluggable screw socket/connector with ESD protection:
–Audio line level analog override input (+, - and shield balanced input).
9Network–RJ45 Ethernet communication socket:
–Communication with the PLENA matrix GUI applications.
10Wall control
panel
–RJ45 socket for RS485 data communication, power and audio bus:
–Do not connect any other device, other than wall control panels!
–Maximum 16 daisy‑chained wall control panels.
–Maximum safe cable distance; 500 m / 1640.42 ft to the final unit.
11Call station–RJ45 socket for RS485 data communication, power and audio bus:
–Do not connect any other device, other than call stations or wall control
panels!
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |
–Maximum 8 daisy‑chained call stations.
–Maximum safe cable distance; 500 m / 1640.42 ft to the final unit.
22en | ConnectionsPLENA matrix
Notice!
Hardware settings cannot be overruled or changed by the PC GUI application software.
See also
–DSP Matrix Mixer and Amplifiers, page 13
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
PLENA matrixConfiguration | en23
7
7.1
7.1.1
Configuration
Call Station DIP switch settings, page 23
Wall Control Panel DIP switch settings, page 24
Multi Channel DSP Amplifier settings, page 25
DSP matrix mixer PC GUI, page 26
Multi Channel DSP Amplifier PC GUI, page 28
Call Station
Configuration of zone groups, printable labels for the call stations and chimes is done via the
PC software GUI. Refer to DSP matrix mixer PC GUI, page 26.
Call Station DIP switch settings
DIP switches are use to set individual ID numbers to the call stations. This is so it can be
recognized by the DSP matrix mixer in the system. Each connected call station must have its
own individual ID assigned.
1.To set the call-station ID use the 3‑way DIP switch on the base of the unit:
–Factory default ID setting: call station 1 (all switches are OFF).
Call station ID numbers
DIP switch1*2345678
1OFFONOFFONOFFONOFFON
2OFFOFFONONOFFOFFONON
3OFFOFFOFFOFFONONONON
* Factory default.
Notice!
A DIP switch in the down position is OFF.
A DIP switch in the up position is ON.
Eg. Down – Up - Down will equal call station ID number 3 in the table above.
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24en | ConfigurationPLENA matrix
7.2
Wall Control Panel DIP switch settings
The wall control panel is designed to control either the back ground music inputs or the mic./
line inputs in one specific zone. As such each wall control panel requires an ID to let the DSP
matrix mixer know which unit (or zone) is requesting a change in source or volume. This is
done via DIP IDs switches to allocate a number to the unit and its function. The DIP switches
are located on the backside of the wall control panel.
–There are two sets of IDs that give the wall control panel different functions:
1.DIP IDs 1‑8 : Line input (background music (BGM)) source selection corresponding to
output zones 1‑8.
2.DIP IDs 9‑16 : Mic./line input select and mic./line mix mode for output zones 1‑8. (e.g.
ID 9 = Zone 1, ID 16 = Zone 8).
Wall control panel number ID
DIP switch
Line input (BGM) source selectionMic./line mix mode
1*2345678910111213141516
1OFF ONOFF ONOFF ONOFF ONOFF ONOFF ONOFF ONOFF ON
2OFF OFF ONONOFF OFF ONONOFF OFF ONONOFF OFF ONON
3OFF OFF OFF OFF ONONONONOFF OFF OFF OFF ONONONON
4OFF OFF OFF OFF OFF OFF OFF OFF ONONONONONONONON
* Factory default.
Notice!
A DIP switch in the down position is OFF.
A DIP switch in the up position is ON.
Example:
If all DIP Switches are down/OFF this is ID 1 (Factory default).
If all DIP switches are up/ON this is ID 16.
Notice!
Hardware settings cannot be overruled or changed by the GUI application software.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
Link/Act 100Mbps
Network
Override
Sensor +
+12V DC
Sensor -
Bridge 3+4
Input 3 Sens
Input 4 Sens
Bridge 1+2
Input 1 Sens
Input 2 Sens
Power
Input 1Input 2 Input 3Input 4
Input 1Input 2Input 3Input 4
Amp Link Input
Link 1 Link 2
Link 3 Link 4
Output 1
Output 3
Output 4
Output 2
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0V DC
Active
1/234
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PLENA matrixConfiguration | en25
7.3
Multi Channel DSP Amplifier settings
The multi channel DSP amplifier does not require an ID to be connected to the DSP matrix
mixer. Amplifier settings that are configured by DIP switches are; input sensitivity and bridging
channels together. The DSP features are only able to be configured, after you have connected
to the unit using the PC software GUI. Refer to; Multi Channel DSP Amplifier PC GUI, page
28).
Some amplifier settings are configured by DIP switches; such as, the input sensitivity and
when bridging channels together.
Number ItemDescription
12Line input
control
13Input
sensitivity /
bridge (input 1
and 2 shown)
–4 x audio input (1-4) level adjustment control:
–The range of attenuation is approximately between 0dB and >50dB.
–3‑way DIP switch for input level sensitivity and bridge mode setting:
Hardware settings cannot be overruled or changed by the GUI configuration software.
See also
–DSP matrix mixer PC GUI, page 26
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7.4
DSP matrix mixer PC GUI
All audio set up configurations for the DSP matrix mixer are done via the PC software GUI.
With the DSP matrix mixer PC GUI: audio input levels; audio output levels and controls could
be set via the connected PC.
Notice!
It is impossible to configure the DSP matrix mixer's advance DSP settings without this PC GUI
installed and connected!
Refer to PC GUI software, page 16 installation to install the PC GUI, if needed.
Proceed as follows:
Notice!
Changes and updates to this procedure are available in the software down load file.
1.Complete the installation of the PC GUI software. Refer to PC GUI application softwareinstallation, page 16 for more information.
2.Open the PC GUI software program.
3.The DSP PC GUI configuration program starts and the user screen should appear:
–An offline configuration for the DSP matrix mixer can be made and saved onto the
PC, without connection to the unit. This can be saved and uploaded at a later time, if
required.
4.To make a connection to the DSP matrix mixer, make sure that an Ethernet cable is
connected to the network port of the DSP matrix mixer.
5.To connect to the unit via PC GUI:
–In the Tool bar - Click “Device” and then click “Connect”. The “Connect to target”
window will open.
Note: If the “Connect” is grayed out. Please enter the administrator password/
hardware password under the Admin menu or contact the installer assistance.
–Click “Search/Refresh” to discover the active units connected to the network. Select
the unit you wish to control. Click on which way you would like the data to flow
during connection; either “Read configuration from device” or “Write configuration
to device” buttons.
Read configuration from device : This will read or extract the settings from the
selected unit and display them on your PC GUI. You can then control the system.
Write configuration to device: This will send the configuration that is on the PC GUI
to the unit.
–You are now online. The green “Online” Light should be illuminated on the GUI
screen.
Notice!
When selecting “Write configuration to device”. You will clear and wipe all existing setting on
the device.
There is no undo button for this after the task has been completed.
6.Changing details of the unit:
–To change the unit from DHCP to a static IP configuration, follow the procedure
above to open the connect to target window. Once in the unit is selected, you can
change:
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–Turn DHCP on/off.
–Set a static IP address.
–Change the device name for easy identification in larger systems.
7.The GUI should now be connected and online in the “User page” where inputs can be
mixed into different zones.
8.To access the DSP configuration page go to “Config” in the menu bar and select “DSP
setup”.
Notice!
For more information regarding the operation of features within the GUI, please read the GUI
operation document.
DSP matrix mixer PC GUI control functions:
User page:
Figure 7.1: DSP matrix mixer GUI main screen
–Mixing and Level control of the 4 Mic./line inputs; per zone.
–Selection of the Line inputs and level control; per zone.
–Master level control; per zone.
–Call station input level control; per zone.
–Soft standby.
–Global mute.
–Connect to device.
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DSP setup page:
Figure 7.2: DSP matrix mixer GUI setup screen
–Input level control (iPad, +48V, HPF).
–Input DRC – Dynamic Range Compression.
–Input Parametric EQ (Mic./Line 5 bands, Line inputs 3 bands).
–Assign.
–Crossover (8th order).
–Output Zone EQ (7 bands).
–Delay.
–DRC- Dynamic Range Compression.
–Output level Control.
–Output assignment.
Other DSP matrix mixer configurations in the GUI:
–Priority set up.
–Ducking levels.
–Password set up.
–Call station set up.
See also
–Troubleshooting, page 41
7.5
Multi Channel DSP Amplifier PC GUI
All DSP features for the multi channel DSP amplifier are controlled via the PC software GUI.
With the amplifier PC GUI: fault monitoring can be viewed and DSP features can be configured
or controlled via the connected PC.
Notice!
Unlike the DSP matrix mixer, the amplifiers can work as a basic amplifier (i.e. without the use
of the DSP features). Level controls for each amplifier channel are on the rear of the unit.
Refer to PC GUI software, page 16 installation to install the PC GUI, if needed.
Proceed as follows:
Notice!
Changes and updates to this procedure are available in the software down load file.
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1.Complete the installation of the PC GUI software. Refer to PC GUI application softwareinstallation, page 16 for more information.
2.Open the PC GUI software program.
3.The amplifier PC GUI program should open and the user screen should appear:
–An offline configuration of the amplifier can be made without connection to a DSP
matrix mixer, and uploaded to the DSP matrix mixer at a later time (optional).
4.To make a connection to the hardware, make sure that an Ethernet cable is connected
between the PC and to the network port of the amplifier.
5.To connect to the unit via PC GUI:
–In the Tool bar - Click “Device” and then click “Connect”. The “Connect to target”
window will open.
Note: If the “Connect” is grayed out. Please enter the administrator password/
hardware password under the Admin menu or contact the installer assistance.
–Click “Search/Refresh” to discover the active units connected to the network. Select
the unit you wish to control. Click on which way you would like the data to flow
during connection; either “Read configuration from device” or “Write configuration
to device” buttons.
Read configuration from device : This will read or extract the settings from the
selected unit and display them on your PC GUI. You can then control the system.
Write configuration to device: This will send the configuration that is on the PC GUI
to the unit.
Note: This will overwrite all the current settings in the device.
–You are now online. The green “Online” Light should be illuminated on the GUI
screen.
Notice!
When selecting “Write configuration to device”. You will clear and wipe all existing setting on
the device.
There is no undo button for this after the task has been completed.
6.Changing details of the unit:
–To change the unit from DHCP to a static IP configuration, follow the procedure
above to open the connect to target window. Once in the unit is selected, you can
change:
–Turn DHCP on/off.
–Set a static IP address.
–Change the device name for easy identification in larger systems.
7.The GUI should now be connected and online in the “User page” where inputs can be
mixed into different zones.
8.To access the DSP configuration page go to “Config” in the menu bar and select “DSP
setup”.
Notice!
For more information regarding the operation of features within the PC GUI, please read the
PC GUI operation document in the help menu of the PC GUI.
Refer to DSP matrix mixer PC GUI, page 26 when use the amplifier connected to the DSP
matrix mixer.
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30
Functions viewed and/or controlled with the amplifier PC GUI configuration page:
Main page:
Figure 7.3: Amplifier GUI main screen
–Output levels for each amplifier channel.
–Fault monitoring.
–Mute per amplifier channel.
–Connect to device.
DSP setup page:
Figure 7.4: Amplifier GUI DSP setup screen
–Input mixer.
–Crossover.
–Parametric EQ – including Bass Enhancement on/off.
–Delay.
–DRC – Dynamic Range Compression.
–Output Level control.
See also
–Troubleshooting, page 41
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7.5.1
Amplifier Bridging Configuration
1.Set the Bridge DIP switch (13 and 14) on the rear of the unit to the ON position (1+2 or
3+4).
2.Restart the amplifier, as the value of the DIP switches is only read during powering up.
3.Wiring the outputs; The two channels being bridged together should have the commons
(0V) connected together, and then either the 4/8/70V/100V taps off the two channels are
then used for the + ve and the – ve to the speaker cable.
Warning!
Bridging the 70V and 100V lines, the voltage will be 140V and 200V respectively.
Caution!
Be sure that the higher voltage does not create a problem for the speakers used:
If any problem exists, this may be solved with the use of a 2:1 step down transformer
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8
8.1
Operation
Call stations and wall control panels can only operate when connected to the DSP matrix
mixer and individual IDs have been set via the DIP switches on the units. Refer to Call StationDIP switch settings, page 23 and Wall Control Panel DIP switch settings, page 24.
The multi channel DSP amplifier can operate both as a standalone amplifier or connected to
the DSP matrix mixer.
Start
1.Check that all connections have been made to relevant units in the system including wall
control panels and call stations.
2.Power on the DSP matrix mixer followed by the amplifiers.
3.Check that the power LED are illuminated on the front of the DSP matrix mixer and
amplifier(s) (19” rack unit(s)).
4.Check that the RS485 LED is flashing for connections to the wall control panels and call
stations.
5.Make sure that the level controls on the rear of the amplifier are set to the desired level.
6.For use with the PC GUI software, Click “Device” from the menu bar, and then
“Connect”. Refer to PC GUI software, page 16.
–If the above steps have been followed the system should be in its last mode of operation.
However, if this is the initial power‑up of the system, it will be obviously be in its factory
default state.
–If all of the above steps have been followed and the system is not working correctly, refer
to the Troubleshooting, page 41 section of this manual.
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8.2
Call Station
The call station is used to make announcements in pre‑selected loudspeaker zones.
Notice!
Upon start up, the call stations will need to be identified by the processor. During this period
the LEDs will flash in a rotating sequence; once this is complete the system is ready. Allow
approx. 15 seconds before attempting an announcement.
Number ItemDescription
1MicrophoneFlexible gooseneck microphone stem with paging call activity LEDs (green).
2Zone labelPaper labels can be inserted behind the thin plastic cover. Paper labels can be typed
and printed out via the PC GUI software.
3Zone selection
button
3Zone selection
LED
This section allows the user to select the zone(s) that have been previously
configured in the PC GUI Software.
1‑8 selection LED indicator (green/on = zone selected). On start up LEDs flash in a
sequence.
4PTT LED–Bi‑color LEDs above the PTT button indicating:
–Red: Busy. Another call-station is currently making a call/announcement.
–Yellow: Wait. Your paging call is attempting to start. Do not speak yet.
–Green: Ready. The call station microphone is active, you may talk.
5PTT button–Press‑to‑talk (paging call) button. Keep button pushed down to continue to talk.
Continue with:
–Pre-settings and selections, page 34
–Making an announcement, page 34
This call-station cannot be used to make a paging call, until the current call/
announcement is finished.
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8.2.1
8.2.2
Pre-settings and selections
The following pre‑selections and settings have to be done by the DSP matrix mixer PC GUI
application at configuration of the system. Refer to DSP matrix mixer PC GUI, page 26
–Setting button functions - zone groups per call station (see PC GUI help file for more
information).
–Chime generation (enable/disable).
–Microphone gain control.
–The call-station ID setting is pre-defined at configuration. Refer to Call Station DIP switch
settings, page 23.
Making an announcement
1.Select zone(s) by touching the numbered capacitive zone selection areas:
–The zone selection LED indicates the zone group to which the announcement is
distributed.
–To deselect the zone group, touch the capacitive area again (LED is off).
2.Multiple zone groups can be selected by continuing to use the numbered capacitive touch
areas. Push the press‑to‑talk (PTT) button:
–When the LED above the PPT button goes green, you are ready to talk. Refer to Call
Station, page 33.
–Only one call-station in the system is able to make an announcement at one time.
Notice!
Use slow deliberate touches on the capacitive touch areas on products. Excessively fast
tapping may not be recognized by the unit.
A good rule when making an announcement through the call station is to keep at least one
hands distance away from the microphone. This will reduce popping noises and distortion in
the system.
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8.3
Wall Control Panel
The wall control panel is used to select the input source and to adjust the audio volume level
in the pre‑selected loudspeaker zones.
Number ItemDescription
1Volume level up/
down button
2Volume control
LED
3Input source
selection LED
4Input source
label
5Input source
selection button
Continue with:
–Select the input source, page 36
–Adjust the audio output volume level, page 36
2 x capacitive button to control the zone audio volume level up or down.
–8 x LED indicating the selected audio source’s volume level:
4 x LED indicating; Line input sources (1, 2, 3 or off) or mic./line (1, 2, 3 or 4).
A paper label to identify input sources can be inserted behind the thin plastic cover.
Paper labels can be typed and printed out via the PC GUI software.
Capacitive button to toggle through the connected line input sources (1, 2, 3 or off)
or mic./line (1, 2, 3 or 4) input source.
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8.3.1
8.3.2
Select the input source
1.Select the input source with the capacitive touch button labelled “Select”:
–The input source selection LED indicates the input source or off.
–NOTICE: The source (microphone inputs or line inputs), ID and zone selection are
pre‑defined at configuration. Refer to Wall Control Panel DIP switch settings, page 24.
Adjust the audio output volume level
1.Press the capacitive touch buttons up or down arrows to adjust audio level:
–One touch per 3 dB step.
2.The volume control LED indicates the audio output volume level:
–The maximum level indicated is dependent upon the predefined maximum allowable
level that is set in the PC GUI (DSP setup output level).
Notice!
Use slow deliberate touches to the capacitive touch areas on products. Excessively fast
tapping may not be recognized by the unit.
Notice!
The level will increase or decrease 3dB for every button press of the arrows, and the LED is
6dB per step. Therefore it will sometimes require 2 pushes to see the next LED illuminate.
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8.4
Multi Channel DSP Amplifier
The multi channel amplifier’s DSP is able to be used to process audio signals for up to 4
zones. The amplifiers can be used either with or without the DSP functionality.
The amplifier can be used standalone or connected to the DSP matrix mixer.
Refer to DSP Matrix Mixer, page 21 if the amplifier is only connected to the DSP matrix mixer
and loudspeaker output zones.
Number ItemDescription
1Power on LEDFlashes (green) during power up. It becomes solid (green) as soon the amplifier is
ready-for-use.
2Input signal
LEDs
–Two LEDs per amplifier input channel (4x) indicating:
–Protect/fault. On (red), indicates an amplifier fault. Refer to Troubleshooting,
page 41 section.
–Signal presence/clip bi-color LED: On, when the applied audio input signal is
-40dB from clip (green), -3dB from clip (amber), 0dB full output power
(red).
Standalone without connection to the PC GUI
After following the guide on setting up the input sensitivity and bridging (if required).
1.Turn on the amplifier.
2.Use level controls on the rear of the unit to set desired output level (The factory preset
configuration is input 1 is routed to output 1 etc. All internal levels are set to unity gain).
3.If usage with the auto standby mode is required, the preset time out is 1 hour.
With DSP / PC GUI functionality
After following the guide on setting the input sensitivity and bridging (if required).
1.Turn on the amplifier.
2.Use level controls on the rear of the unit, to set desired output level:
–Usually these level controls are set to full, as you can adjust the levels down within
the PC GUI.
3.Open the PC GUI program and click on "Device" in the menu bar, and then click
"Connect":
–Refer to Multi Channel DSP Amplifier PC GUI, page 28 for configuration details.
4.If required, more information on using the PC GUI can be found in the help menu.
–Refer to Multi Channel DSP Amplifier PC GUI, page 28; for DSP features.
Notice!
Hardware settings (controls and switches) cannot be overruled or changed by the DSP matrix
mixer and amplifier PC GUI configuration software.
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Link/Act 100Mbps
Network
Override
Sensor +
+12V DC
Sensor -
Bridge 3+4
Input 3 Sens
Input 4 Sens
Bridge 1+2
Input 1 Sens
Input 2 Sens
Power
Input 1Input 2 Input 3Input 4
Input 1Input 2Input 3Input 4
Amp Link Input
Link 1 Link 2
Link 3 Link 4
Output 1
Output 3
Output 4
Output 2
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0 4Ω 8Ω 70V 100V
0V DC
Active
1/234
78 9111012(4x) 1314
5(4x)6(4x)
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The following operations can be done when using the amplifier hardware in either mode or
operation:
–Activate the active override audio input function, page 38.
–Activate the amplifier auto standby, page 38.
8.4.1
8.4.2
Activate the active override audio input function
The active audio override function is used when you want to temporarily override all existing
configurations on all amplifier outputs, with a signal supplied by the override audio input.
1.Trigger the active audio override contact closure on the amplifier rear panel (10) via the
phoenix connection labelled “Active”:
–The override input signal now has a higher priority than all the other input sources,
and is active immediately into all channels.
2.By opening the contact again, the override input signal stops:
–The unit will restore and return to its prior configuration immediately.
Activate the amplifier auto standby
The amplifier auto standby function is used when you want to switch the amplifier to standby
mode. Standby mode activates to save power, which reduces running costs and extends the
lifetime of the amplifier. You can set the length of time that there is no activity in a zone using
the amplifier DSP. The timeout can be as fast as 1 minute or as long as 4 hours (Factory
preset is 60 min.).
1.Once a movement sensor has been correctly connected and powered (8); any activity that
is detected by sensor, resets the standby timeout period.
2.When the timeout has been reached, the amplifier will switch into a highly efficient power
saving mode.
–During standby, if activity is detected via the sensor, or an Active/Alert/EVAC contact
closure is engaged; the amplifier “wakes up” and restore and return to its prior
configuration immediately.
Notice!
The recommended sensor to be used, and can be powered by the amplifier, is the Bosch PIR
range of detectors. Refer to www.boschsecurity.com.
8.4.3
Operate the amplifier with the PC GUI
Operating and configuration of the DSP features can only be used via the amplifier PC GUI.
Refer to Multi Channel DSP Amplifier PC GUI, page 28. Operation instructions are available
within help of the PC GUI.
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Netwo rk
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8.5
DSP Matrix Mixer
The DSP matrix mixer; the brains of the PLENA matrix system. It has no external controls on
the unit itself. To control this unit it requires either connection to the call station and /or wall
control panel, or a online connection to the PC GUI.
Notice!
It is impossible to control zone volume levels without one of the following; wall control panel,
PC or iOS GUI. Refer to PC GUI software, page 16 to install the PC GUI, if needed.
Refer to the following table to check the indicators of the functionality in use.
Number ItemDescription
1Power on LEDFlashes (green) during power on and initialization. It becomes solid (green) as soon
the unit/system is ready-for-use.
2Mic./Line 1‑4
level LED
–2 x bi‑color LED per microphone/line input (4x) indicating:
–Microphone +48 V phantom power supply LED: On (yellow), when phantom
power supply is supplied to the connected microphone.
–Signal presence/Clip LED: On, when applied signal is -40dB from clip
(green), -3dB from clip (amber), 0dB (red = clip).
3Line input LED–Bi‑color LED per background music source input (3x) indicating:
–Signal presence/Clip LED: On, when applied signal is -40dB from clip
(green), -3dB from clip (amber) or 0dB (red = clip).
4Call station LED
+ signal
precense / clip
LED
–2 x bi‑color LED on the call-station input indicating:
–Announcement active LED. On (yellow), when a call station is making an
announcement.
–Signal presence/Clip LED: On, when applied signal is -40dB from clip
(green), -3dB from clip (amber) or 0dB (red = clip).
5Output 1‑8 LED–Bi‑color LED per zone output (8x) indicating:
–Signal presence/Clip LED: On, when applied signal is -40dB from clip
(green), -3dB from clip (amber) or 0dB (red = clip).
6RS485 LEDIndicates RS485 bus communication (call stations, wall control panels).
7Network LEDIndicates network/PC communication (e.g. communication with the PC GUI).
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Network
Link/Act 100Mbps
Control Panels
Call Stations
Power
Mic/Line 4
Mic/Line 3Mic/Line 2Mic/Line 1
Amp Link Out 5-8
Amp Link Out 1-4
L
R
Line 5 Line 6
Out 1 Out 2 Out 3
Out 4
Out 5 Out 6 Out 7
Out 8
Alert
Evac
Active
0V
Override
N.C.
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8.5.1
8.5.2
Activate the override input function
The active override function is used when you want to temporarily override all existing
configurations on all outputs, with a signal supplied by the override audio input.
1.Trigger the active audio override contact closure on the units rear panel (7) via the
phoenix connection labeled “Active”:
–The override input signal (8) now has a higher priority than all the other input
sources, and is active immediately into all channels.
–By opening the contact again, the override input signal stops. The unit will restore
and return to its prior configuration immediately.
2.Activate the “Force into override” via the PC GUI:
–The override input signal overrules all active audio signals.
Activate the Alert/EVAC override function
These override functions are used when you want to override all existing configurations in all
zones, with an internally generated alarm signal.
1.Activate the audio override via contact closures the units’ rear panel (7) using an external
device:
–The override input signal overrules all active audio signals.
–By opening the contact again, the override tone stops. The unit will restore and
return to its prior configuration immediately.
2.Activate the “Force into Alert Tone” or “Force into EVAC Tone” via the PC GUI:
–The override input signal overrules all active audio signals.
8.5.3
Operating the DSP Matrix Mixer/system with the GUI
Operating and configuration of the DSP features can only be used via the DSP matrix mixer PC
GUI. Refer to DSP matrix mixer PC GUI, page 26. Operation instructions are available within the
help of the PC GUI.
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9
Troubleshooting
ProblemPossible causePossible solution
DSP matrix mixer or
amplifier: does not work and
power LEDs are not
illuminated.
DSP matrix mixer or
amplifier: No audio.
DSP matrix mixer or
amplifier: The audio output
sound is distorted or sounds
strange:.
–Power (plug)
disconnected and/or the
unit is switched off
–An audio output cable
has come loose or has
not been properly
plugged in.
–Within the PC GUI
controls the input or
output levels have been
muted or reduced to a
very low level.
–Input source is not
working correctly.
–The audio output cable
has not been properly
plugged in.
–The correct cables have
not been used.
–The input level is
clipping.
–Music source material is
not correct.
–Insert power cord and
switch on the unit.
–Check all input and
output audio
connections, Plug in
audio cables properly.
–Check the audio levels in
the PC GUI are not
muted or set to a level
that is too low.
–Check the input source
is working correctly and
sending an appropriate
level of signal.
–Check all connections
have been made and
plugged in properly.
–Check the recommended
cables have been used.
–Turn down the input
level in the PC GUI
configuration screen.
–Switch music source.
Amplifier: Fault light
constantly ON ( Red).
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–Indicates a fault with
that amplifier channel.
–Send immediately for
service and/or contact
the Bosch authorized
dealer or installer for
assistance.
42en | TroubleshootingPLENA matrix
ProblemPossible causePossible solution
Amplifier: Fault light lit for
approx. one second.
Amplifier: Fault LED flashes
quickly for around 30
seconds.
Amplifier: Fault LEDs flash
slowly.
–This is indicating
protection on that
channel (overload or
short condition).
–This indicates a thermal
error on the channel.
–This indicates that the
PSU has failed (or
thermally cut‑out).
–The amplifier
automatically retries the
channel after this time (1
min).
–Note that the amplifier
will not detect a shortcircuit directly without
signal - for instance, if a
short is on the output,
but no signal is being
driven, the amplifier may
not actually be in fault
mode. As soon as
enough signal is present
to activate the current
protection the fault LED
will light.
–The channel will be
re‑activated after it has
cooled down.
–Send immediately for
service and/or contact
the Bosch authorized
dealer or installer for
assistance.
Call stations / Wall Control
Panel's LED keep rotating.
–RS485 ID cannot be
identified.
–Check that the switches
have been full switched
to the appropriate
positions, and reset
power to the unit.
–Check that the CAT‑5
cable is not damaged in
anyway.
–Download and connect
with the latest version of
PC GUI and check the
RS485 status "Device >
RS486 device status".
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ProblemPossible causePossible solution
Wall Control Panel volume
control takes two button
presses to increase the LED
indicator.
Call station’s microphone
becomes active without the
user touching the PTT button.
Call stations / Wall Control
Panels do not work. Lights
continue to flash around.
–The LEDs only indicate
+/-6dB steps. The up
down arrows increase/
decrease the volume in
3dB steps.
–Multiple call stations
have been set with the
same ID.
–The DSP matrix mixer is
not able to configure the
unit.
–Be assured the unit is
not faulty or broken. The
unit will be affecting the
audio at 3dB every time
you press the button.
You should listen to
audio through the PA
system to confirm that
this is the case.
–Change call stations to
have different IDs.
–Check that all cables in
the cable run are using
the correct CAT‑5 pin
configuration (no
crossover cables).
–Check if a cable has
been damaged in the
daisy‑chain.
The call station is activated
but, announcement did not
come through the system.
Rack units are not found in
target search.
–Unit has just been turned
on.
–A chime has been
programmed to play
before any
announcement.
–The announcement level
is not at a sufficient level
for the selected zone.
–The user is not speaking
loudly enough towards
the microphone.
–Ethernet cables have
been disconnected.
–Unit(s) and/or router are
not on.
–PC is not connected to
network.
–Wait 15 seconds, until
unit has been identified
by the DSP matrix mixer
before attempting to use
it.
–Wait for LEDs to turn
green on the call station
before talking or
deactivate the chime via
the GUI.
–Within the GUI check
that all call station levels
are set to appropriately
and the mute is not
activated.
–Speak slowly and clearly
towards the microphone.
–Check all unit are
connected to power,
check cabling is correctly
connected, check that
the PC is connected to
the network.
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |
44en | TroubleshootingPLENA matrix
9.1
Customer service
If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to your Bosch representative.
2013-06 | V1.0 |Operation manualBosch Security Systems B.V.
!
PLENA matrixMaintenance | en45
10
10.1
10.2
Maintenance
The PLENA matrix system has been designed to operate without problems for a long period of
time, with a minimum of maintenance.
In order to guarantee trouble-free operation:
–Clean the units, page 45
–Clean air vents, page 45
–Check the connectors and grounding, page 45
Warning!
Dangerous mains voltages are present inside the 19" units. Disconnect the mains power
supply before you do any maintenance.
Clean the units
Periodically clean all units with a damp, lint-free cloth; never use water or chemicals.
Clean air vents
The multi channel DSP amplifier can collect dust as a result of the internal fan.
Base the interval on the actual situation and dust build‑up. Start with an interval of at least
once a year. Use a vacuum cleaner to clean the air vents of all units.
10.3
Check the connectors and grounding
Periodically check:
–All cable connections for corrosion and the screw terminals to make sure that they have
not become loosened.
–The ground (PE) connection of the system components.
Bosch Security Systems B.V.Operation manual2013-06 | V1.0 |