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B420

Bosch B426, B420 Setup & Troubleshooting

1
2017
2
Table of Contents
IP Communicator Component Overview ....................................................................................................................4
Bus Type, Address Selection and Function ................................................................................................................4
Maintenance and troubleshooting LEDs ....................................................................................................................5
How to connect to RPS using the IP Communicator. .................................................................................................7
How to connect to RPS using: ‘Connect Via: IP Direct:’ ................................................................................7
How to connect to RPS using ‘Connect Via: Network’:.................................................................................8
B8512G/B9512G or GV4: ...............................................................................................................................8
FPD-7024, all G series 6.0 and higher, GV2 and GV3 types: ..................................................................8
How to configure the IP Communicator using keypad programming. .......................................................................8
When using B920 or B930 SDI2 type Keypads: .............................................................................................8
When using D1255 or D1260 SDI type keypads: ...........................................................................................9
How to configure the IP Communicator using Remote Programming Software. .................................... 10
How to configure the IP Communicator using the Web Browser. .......................................................................... 11
Basic Network Settings Page .......................................................................................................................... 12
Advanced Network Settings Page .................................................................................................................. 12
Panel Address Settings Page ......................................................................................................................... 13
Select the Device Address Remotely ............................................................................................................ 13
Encryption and Security Settings Page ......................................................................................................... 14
Encryption Enable ......................................................................................................................................... 14
Web and Automation Security .................................................................................................................... 14
Maintenance Page ............................................................................................................................................ 15
Factory Default Page........................................................................................................................................ 15
Firmware Upgrade Page.................................................................................................................................. 16
Connect to the Web Interface when the IP address is Unknown ........................................................................... 17
Replace an IP Communicator connected to SDI2 keeping the original settings ..................................................... 17
Determine if the B426 is the original or the modified version ................................................................................ 17
Troubleshooting ...................................................................................................................................................... 18
Trouble connecting the IP Communicator to the Web Interface ............................................................... 18
Applications with the IP communicator set to DHCP/Auto-Enable=YES ............................................. 18
Applications with the IP communicator set to DHCP/Auto-Enable=NO ............................................... 18
There is a problem with the security certificate when logging into the Web Interface. .......................... 19
The IP Communicator LED’s are not working .............................................................................................. 19
Can supervision be disabled for the IP Communicator? ............................................................................ 19
3
The IP Communicator settings in RPS are greyed out or keypad programming is locked ................... 19
Trouble connecting to RPS using the IP Communicator ............................................................................ 20
Verify correct panel account type selected in RPS for existing panel firmware revision. .................. 20
Verify correct module address selection. .................................................................................................. 20
Check for address conflicts. ........................................................................................................................ 20
Verify the correct RPS passcode is used when connecting. .................................................................. 21
Trouble connecting to RPS: ‘Connect via: IP Direct’. .............................................................................. 22
Trouble connecting when using Connect via: Network ........................................................................... 23
Verify correct Encryption settings (G or Non-G thru GV4 v1.00-1.99 types only). ............................. 23
4
IP Communicator Component Overview
Callout ᅳ Description
1 ᅳ Ethernet RJ-45 port
2 ᅳ Yellow LINK LED
3 ᅳ Green 100MB LED
4 ᅳ Address switch
5 ᅳ Heartbeat LED
6 ᅳ TX and RX LEDs
7 ᅳ Terminal strip (to control panel)
8 ᅳ Interconnect wiring connectors (to control panel or other compatible modules)
9 ᅳ Tamper switch connector
10ᅳ Mode Pins
Figure 1 Ethernet Communication Module
5
Bus Type, Address Selection and Function
Set the address switch to the correct position for the control panel SDI or Option Bus address using table 1 below.
Address Switch Position
Bus/Address
Compatible Control Panels
Operation
0
SDI: Address Selected in Browser
Select Panel address using web browser
Determined by panel address selected
1
SDI 2: 1
GV4 & B-Series
Remote Programming, Reporting or Automation
2
SDI 2: 2
GV4 & B-Series
Remote Programming, Reporting or Automation
3
SDI: 80
GV4 Series, G – GV3 and any with firmware version 6.0+
Automation
4
SDI: 88
GV4 Series, G – GV3 and any with firmware version 6.0+
Remote Programming, or Reporting
5
SDI: 92
GV4 Series, GV3 Series
Remote Programming, or Reporting
6
Option Bus: 134
FPD-7024, D7240v2, D7220v2, Easy Series 3+
Reporting only
7
Option Bus: 13
DS7400xi
Remote Programming, or Reporting
8
Option Bus: 14
DS7400xi
Reporting
9
Option Bus: 250
FPD-7024
Remote Programming, or Reporting
Table 1 Panel Compatibility & Address Selection
Maintenance and troubleshooting LEDs
Use the Heartbeat (system status), RX (receive) and TX (transmit) LEDs to assist with troubleshooting:
Flash pattern
Function
Flashes once every 1 sec
Normal state. Indicates normal operation state.
3 quick flashes every 1 sec
Communication error state. Indicates a bus communication error. The module is not receiving commands from the control panel.
On Steady
Trouble state. Indicates a trouble condition exists.
Off
LED trouble state. Module is not powered, or some other trouble condition prohibits the module from controlling the heartbeat LED.
Table 2 Heartbeat LED descriptions
6
Maintenance and troubleshooting LEDs (continued)
Flash pattern
Function
RX (Receive) Flashing
Occurs when the module receives a message over the network connection – UPD, TCP, or DNS.
TX (Transmit) Flashing
Occurs when the module sends a message over the network connection – UPD, TCP, or DNS.
Table 3 Ethernet Link LEDs descriptions
LINK (yellow) LED pattern
100Mb (green) LED pattern
Function
Off
Off
No Ethernet link
On Steady
Off
10Base-T link
Flashing
Off
10Base-T activity
On Steady
On Steady
100Base-TX link
Flashing
On Steady
100Base-TX activity
Table 4 Ethernet Link LEDs descriptions
7
Trouble Condition
Heartbeat
Transmit (TX)
Receive (RX)
Network cable disconnected
On Steady
Off
Flashes once every 1 sec
Obtaining an IP address
On Steady
Off
2 quick flashes every 1 sec
Low bus voltage
On Steady
Off
3 quick flashes every 1 sec
Internal failure
On Steady
Off
On Steady
Table 5 Trouble conditions
How to connect to RPS using the IP Communicator.
How to connect to RPS using: ‘Connect Via: IP Direct:’
The IP Direct connection to RPS provides for a local connection from B-Series or GV4 panels to Remote Programming Software. IP Direct uses an Ethernet cable connected directly between the computer and IP Communicator with both configured for DHCP (Dynamic Host Configuration Protocol). Dynamic Host Configuration Protocol is controlled by a DHCP server which distributes an addressing configuration when requested by the connected device.
How it works:
The computer and IP Communicator are both set to DHCP and therefore both will request an IP address from a server. With the Ethernet cable connected directly between computer and IP Communicator; and no DHCP server is available, the PC fails to obtain an IP address and falls back to the APIPA (Automatic Private IP Address) of 169.254.xxx.xxx
(where xxx= a random number between 0-255). The IP Communicator, also configured to DHCP, will fall back to its auto IP address of 169.254.1.1. When configured in this way connecting via ‘IP Direct’ will work because both the computer and IP communicator fall within the same subnet by design.
Note: The IP Communicator does not require additional configuration when:
Currently contains default settings (unused card) DHCP is available on the network AES encryption is not required UDP on Port 7700 (default B426 port setting) is available on the network.
Configure the IP Communicator and computer to connect Via: IP Direct
1. Set the address switch to either 1 or 2. Use different addresses on each module when multiple IP
communicators are connected (B420, B426 or B450).
2. Connect to the SDI2 bus with either a 4-pin molex connector or 4-conductor cable to terminals 33-36 (never
use both at the same time).
3. Set the PC to obtain an IP address automatically and the IP communicator to: DHCP/AutoIP Enable=Yes
(default setting)
4. Connect an Ethernet cable direct from the PC to the IP communicator and wait 60 sec. With DHCP enabled on
the computer, a 169.254.xxx.xxx address should now be assigned and the IP Communicator should fall back to its default address of 169.254.1.1. The conditions for IP Direct have now been satisfied.
5. Select Connect Via IP Direct.
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