
Bosch Water Heating
340 Mad River Park
Waitsfield, VT 05673

Existen restricciones en las
tuberías de fontanería.
Compruebe la fontanería. Utilice
sólo cinta de teflón para sellar las
juntas de las tuberías. Compruebe y
limpie la pantalla del filtro de aire en
el calentador.
Presión de suministro de agua
demasiado baja.
Compruebe que las válvulas de
cierre de entrada están totalmente
abiertas.
Caudal de agua
demasiado bajo
Las válvulas de cierre de salida
tienen un ajuste demasiado
bajo.
Ajuste las válvulas de cierre de
salida según se describe en la
sección "Ajuste del caudal" (véase la
Página 8).
La temperatura
del agua fluctúa
Fluctuación en la presión del
agua o en el caudal
Evite utilizar al mismo tiempo varias
salidas de agua caliente, ya que
esto puede ocasionar fluctuaciones
en la temperatura.
Si el problema no se soluciona
La persona que instaló inicialmente la unidad es la más adecuada para proporcionar
ayuda.
También puede llamar al número de teléfono de llamada gratuita de BBT 866-330-2729. Tenga a
mano esta guía cuando llame.
PowerStar
GARANTÍA LIMITADA DE 10 AÑOS
COBERTURA
APPLIED ENERGY PRODUCTS, A TRAVÉS DE SU DISTRIBUIDOR EN LOS EE.UU., BOSCH
WATER HEATING (en lo sucesivo denominado BBT) garantiza este calentador de agua al propietario
original del mismo y en la ubicación de instalación original contra defectos en los materiales y en la
fabricación durante el período de tiempo indicado a continuación.
PERÍODO DE GARANTÍA
1. Intercambiador de calor: si existen pérdidas o fallos en el intercambiador de calor antes de los diez
(10)
años a partir de la fecha de instalación original del calentador de agua que estén ocasionados
por un defecto en el material o la fabricación, BBT proporcionará al propietario un nuevo calentador
del modelo actual equiparable.
Sin embargo, si el calentador de agua se instala en otra ubicación distinta de una vivienda familiar
individual, esta garantía está limitada a dos (2) años a partir de la fecha de la instalación y
funcionamiento originales.
Nota: La garantía no cubre los daños ocasionados por congelación.
Nota: La garantía no cubre los daños ocasionados por la formación de incrustaciones.
2. Otros componentes que no sean el intercambiador de calor: si otro componente (que no sea el
intercambiador de calor) presenta defectos en el material o la fabricación antes de un (1) año a
partir de la fecha de instalación original del calentador de agua, BBT proporcionará al propietario
nuevos componentes.
Important Safety Instructions
When using this electrical equipment, basic safety precautions should always be
followed, including the following:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. This appliance must be grounded.
3. Disconnect this product from the electrical supply before cleaning, servicing or removing the
cover.
4. To reduce the risk of injury, close supervision is necessary when the product is used near
children or elderly persons.
5. Warning: Do not install the heater in a location where it may be subject to freezing.
6. Warning: Do not install a check valve or any other type of back flow preventer within ten feet of
the cold water inlet.
7. The electrical installation must conform to current National Electrical Codes.
8. Warning: Do not switch the heater on if you suspect that it may be frozen. Wait until you are
sure that it has completely thawed out.
9. The PowerStar is designed to heat potable cold water for domestic purposes. The maximum
inlet water temperature it can handle is 86 degrees F. Contact Bosch Water Heating before
specifying or installing the appliance in any other application.
10. Additional Canadian safety instructions:
a) As per the Canadian Electrical Code, C22.1-02 Section 26-744, an auxiliary terminal block
must be fitted to the unit before connecting to the electrical supply (Kit Part N° "AE Canada
Kit"). (See Page 6).
b) A green terminal (or a wire connector marked “G,” “GR,” “GROUND” or “GROUNDING”) is
provided within the control. To reduce the risk of electrical shock, connect this terminal or
connector to the grounding terminal of the electrical service of supply panel with a
continuous copper wire in accordance with the Canadian Electrical Code, Part I.
c) This product shall be protected by a Class A ground fault circuit interrupter.
Contents
Using the PowerStar 3
Installing the PowerStar 3
Spare Parts 7
Starting up the PowerStar 7
How the PowerStar works 8
Specifications 9
If you have a problem 10
Warranty 11
SAVE THESE INSTRUCTIONS
Keep this guide in a safe place once your unit has been installed.
You may need to refer to it for general instructions or future maintenance.
2

Using the PowerStar
WARNING
Do not use the unit if you think it may be frozen, as this could result in serious damage to the unit. Wait
until you are sure that it has completely thawed out before you switch it on.
•
Check that the power is switched on at the circuit breaker panel.
•
Turn on the hot water faucet FULLY. The hot water temperature can be changed by adjusting the
temperature dial on the bottom surface of the unit. (The dial adjusts the temperature typically
between 95°F and 131°F. The factory sets the temperature dial at the lowest position.)
•
There are internal safety thermal cut-outs which will operate if the unit overheats. If a thermal cutout trips, then it must be reset by a qualified electrician.
• If the unit has been used recently, run the water through for a few seconds to let the temperature
settle down. You may initially get a short burst of very hot water from the unit.
•
If a second outlet connected to the unit is also turned on, the hot water will be shared between the
two.
Installing the PowerStar
WARNING IMPORTANT
Do not install the unit in a room where there Read entire instructions.
is a chance of freezing.
Check the pressure of the main water supply. To operate correctly, the unit needs the following running
pressures : Minimum: 15 psi (1 Bar) Maximum: 150 psi (10 Bar)
Securing the unit to the wall
Diagram 1 A E115 Unit AE125 Unit
3

• La temperatura del agua de salida también puede variar si se sobrepasa el caudal máximo
(consulte el Gráfico 1) o si cambia el voltaje de entrada.
• Cada módulo calefactor está protegido por un disyuntor térmico electromecánico. Si la temperatura
de uno de los módulos calefactores sube demasiado, el disyuntor se disparará y cortará el
suministro eléctrico en dicho módulo calefactor. Si se dispara el disyuntor, debe ser reajustado por
un técnico de mantenimiento cualificado. Este disyuntor sólo se disparará en circunstancias
excepcionales.
• La unidad AE115 se suministra con dos voltajes independientes, y la unidad AE125 se suministra
con tres voltajes independientes. La unidad puede seguir funcionando si se desconecta o si falla
uno de estos voltajes, pero el control de temperatura será deficiente (En Canadá, la unidad sólo
dispone de un suministro de voltaje).
• Según el territorio del país, la temperatura del suministro de agua puede variar entre algo más de
4ºC en invierno y 21ºC en verano, con un promedio de 12,7ºC.
Diagrama 4: Diagrama de conexiones internas para una unidad monofásica AE125. (La unidad AE115
tiene dos módulos calefactores dos suministros). (En Canadá, durante la instalación se coloca un bloque
de terminales auxiliar).
CUTOUT
L2A
L2C
L2B
L1A
L1B
L1C
Wiring Diagram for AE125, 3 x 240V supply. PowerStar heater.
CUTOUT CUTOUT
Electronic PCB
Temperature
adjustment
potentiometer
Flow
transducer
Brass inlet manifold and Triac heat sink
For clarity
The positions of
terminals shown
here do not
correspond to
their positions on
the installer
terminal blocks
2 x 240V CA (Canadá 240V
CA)
3 x 240V CA (Canadá 240V
CA)
Amperaje
3 x 40 A (Canadá 120 A)
Potencia máxima
26,85kW
Intervalo de control de
temperatura
15 psi hasta 150 psi
Caudal mínimo
3,02 litros/min
Caudal máximo
Véase el Gráfico 1, Página 8
Véase el Gráfico 1, Página 8
Dimensiones (sin acoplamientos
de agua)
39,3 cm alto x 38,7 cm ancho x
11,4 cm profundo
39,3 cm alto x 38,7 cm ancho x
11,4 cm profundo
Peso (sin agua)
WARNING
The unit must only be installed in the orientation shown in Diagram 1, i.e., mounted in a vertical position
with the water fittings located at the bottom of the unit.
Under no circumstances should the unit be
mounted differently.
•
If being used in a public place, position the unit out of easy reach to discourage vandalism.
•
Mount the unit onto a flat section of wall, well away from any potential splash es of water or spray.
• Position the unit upright with all plumbing and electrical connections at the bottom of the unit.
Mounting on the wall
• Undo the retaining screws on the front cover and take the cover off the unit. Hold the back plate in
position against the wall and mark the four mounting holes.
•
Drill the holes and secure the unit using the four wood screws supplied or an appropriate alternative
method.
Plumbing the unit
WARNING
Do not install a non-return check valve within 10 feet of the inlet. Do not apply heat or solder to
connections or pipes if they are already directly connected to the unit.
Fitting the pipes
• The unit should be connected directly to the main cold water supply and not to pre-heated water.
(The inlet water temperature must not be greater than 86°F.) The unit should be installed with shutoff valves on both the inlet and outlet connections.
• It is recommended that you use ¾ inch or ½ inch copper or high-pressure flex connections.
•
Use Teflon tape for sealing pipe threads. Do NOT use pipe dope.
•
Remember to keep the hot water pipe runs as short as possible.
• After the unit has been plumbed, and before you wire it, flush it with water to remove any debris or
loose particles. Failure to do so may make the unit inoperable.
Connecting the unit to the pipes
• The inlet and outlet connections are clearly marked on the unit. They each have a ¾ inch NPT
connector.
• Install a ball valve in the cold water line. This valve can be used to turn off the water supply to the
unit if it needs servicing, or to reduce the water flow if it is too high.
DISCLAIMER
As a condition of installing this product in the Commonwealth of Massachusetts a pressure relief valve
shall be installed on the cold water side, by a licensed plumber MGL 142 Secti on 19 Approval number:
P1-09-25
Wiring to the unit in the United States of America
WARNING
The unit must be installed by a qualified electrician, in accordance with the current version of the National
Electrical Code. The unit must be grounded.
4

IMPORTANT
When the PowerStar is not within sight of the electrical circuit breakers, a circuit breaker lockout or
additional local means of disconnection for all non-grounded conductors must be provided that is within
sight of the appliance. (Ref NEC 422.31.)
The AE115 requires
two independent 240V
AC circuits protected
by two separate and
independent double
pole breakers (as
shown) rated at 40 A
each.
OFFOFF
OFF
OFF
ON ON ON ON
The AE125 requires
three independent 240V
AC circuits protected
by three separate and
independent double
pole breakers (as
shown) rated at 40 A
each.
OFFOFF OFF OFF
OFF
OFF
ON ON ON ON ON ON
• The minimum recommended wire size is 8 AWG. (The terminal block will accept cables up to 6
AWG size.)
• The cable entry is via the 1 ¼ inch cable entry hole on the bottom right hand edge of the backplate.
• Strip back the insulation on the power wires about ½ inch. Connect the live wires to the terminals
marked “L1” and “L2.” There are two pairs of live wires in the AE115 and three pairs of live wires in
the AE125.
• Any insulation on the ground wire should be stripped back about ¾ inch. The ground lead must be
connected to the pillar terminal marked “GR”. (See Diagrams 2 and 3 below).
• Make sure the terminal block screws are tightened securely. Loose c onnections can cause wires to
heat up.
•
Make sure that the ground wire is wrapped around its terminal stud and into the saddle washer. The
nut should be tightened securely.
• Attach the front cover and tighten the retaining screws.
5

• Pele el aislamiento del cable de toma de tierra, aproximadamente 1,9 cm. El hilo de toma de tierra
debe conectarse al terminal de poste con la marca "GR".
• Asegúrese de que los tornillos de los bloques de terminales están firmemente apretados. Las
conexiones sueltas pueden provocar el calentamiento de los cables.
• Asegúrese de que el cable de toma de tierra está enrollado en el vástago del terminal y en la
arandela de asiento. La tuerca debe apretarse firmemente.
• Coloque la cubierta delantera y apriete los tornillos de fijación.
Piezas de recambio
Nº de pieza
Descripción
(Consulte el Diagrama 1,
Página 3)
Bloque terminales 4 salidas
(AE115)
Bloque terminales 6 salidas
(AE125)
Para obtener información
adicionales, consulte con su
distribuidor local.
SI TIENE ALGUNA PREGUNTA
SOBRE MANTENIMIENTO O
INSTALACIÓN, LLAME AL
TELÉFONO
866-330-2729
Fax: 802-496-6924
www.boschhotwater.com
Empezar a utilizar el PowerStar
Comprobación de pérdidas
• Deje circular el agua por la unidad durante unos segundos. Compruebe que no haya pérdidas en
las juntas de las tuberías.
Ajuste del disco de temperatura
• El ajuste de la temperatura se realiza con el disco situado en el borde inferior de la unidad. El
ajuste está entre 35ºC y 55ºC aproximadamente. Si se gira el disco en el sentido de las agujas del
reloj se aumenta el ajuste de temperatura según lo indica la marca en la unidad.
Ajuste del caudal
• Abra completamente las válvulas de cierre de entrada y salida en el calentador, y luego:
• Abra completamente la llave de agua caliente (ej.: bañera) más próxima a la conexión de salida.
• Ajuste la válvula de cierre de salida hasta que el caudal de agua de la llave de agua caliente
coincida con el valor indicado en el Gráfico 1 en la Página 8.
Wiring to the unit in Canada
WARNING
The unit must be installed by a qualified electrician, in accordance with the current version of the
Canadian Electrical Code. The unit must be grounded.
IMPORTANT
•
When the PowerStar is not within sight of the electrical circuit breakers, a circuit breaker lockout or
additional local means of disconnection for all non-grounded conductors must be provided that is
within sight of the appliance. (Ref NEC 422.31.)
•
As per the Canadian Electrical Code, C22.1-02 Section 26-744, an auxiliary terminal block must be
fitted to the unit before connecting to the electrical supply. This is available as a kit from BBT, Part
Number "AE Canada Kit". (Contact 866-330-2729).
Fitting the auxiliary terminal block (see diagram below ).
AE115 AE125
•
Connect the red wires from the left hand terminal of the new block to the L1 terminals in the unit.
(There are two red wires required in the AE115 and three in the AE125).
• Connect the blue wires from the right hand terminal of the new block to the L2 terminals in the unit.
(There are two blue wires required in the AE115 and three in the AE125).
• Push and click the auxiliary terminal block onto the louvered rail in the backplate.
Connecting the supply cable
• The AE115 requires an 80A 240V AC
single phase supply protected by an 80A
double pole circuit breaker.
• The AE125 requires a 120A 240V AC
single phase supply protected by a 120A
double pole circuit breaker.
•
The power cable size and the installation must be in accordance with the Canadian Electrical Code,
C22.1-02.
• The incoming hole diameter on auxiliary terminal block can accept up to 1/0 AWG size cables.
•
The cable entry is via the 1 ¼ inch cable entry hole on the bottom right hand edge of the backplate.
• Strip back the insulation on the power wires about ½ inch. Connect the ungrounded conductors to
the terminals “L1” and “L2” on the auxiliary terminal block.
6

• Any insulation on the ground wire should be stripped back about ¾ inch. The ground lead must be
connected to the pillar terminal marked “GR.”
•
Make sure the terminal block screws are tightened securely. Loose connections can cause wires to
heat up.
• Make sure that the ground wire is wrapped around its terminal stud and into the saddle washer. The
nut should be tightened securely.
• Attach the front cover and tighten the retaining screws.
Spare Parts
Part Number
Description
(Refer to Diagram 1, Page 3)
93 793770 4 way term. block (for AE115)
93 793771 6 way term. block (for AE 125)
93 793772 Front cover (white)
93 793773 Thermal cut-out
93 793774 Flow transducer
93 793775 PCB enclosure (lid)
93 793776 PCB enclosure (base)
93 793777 Control PCB (for AE115)
93 793778 Control PCB (for AE125)
93 793779 Adjustment knob
93 793784 ¾” Inlet filter
For further information ask your
local dealer .
FOR SERVICE AND INSTALLATION
QUESTIONS CALL TOLL FREE:
866-330-2729 (Toll Free)
Fax: 802-496-6924
www.boschhotwater.com
Starting up the PowerStar
Checking for leaks
•
Let the water run through the unit for a few seconds. Check that no pipe joints leak.
Adjusting the temperature dial
• The temperature adjustment is made using the dial on the bottom edge of the unit. The adjustment
is between approximately 95°F and 135°F. Turning the dial clockwise increases the temperature
setting as indicated by the marking on the unit.
Adjusting the flow
• Open fully both inlet and outlet shut-off valves at the heater, then :
•
Turn on fully the highest flowing hot water faucet (e.g., bathtub) closest to the outlet connection.
• Adjust the outlet shut-off valve until the water flow rate from the hot faucet corresponds to the value
given in Graph 1 on Page 8.
7

IMPORTANTE
Cuando el PowerStar se instale fuera de la vista de interruptores eléctricos, se debe suministrar un
bloqueo de interruptor u otra forma de desconexión para todos los conductores sin toma de tierra, a la
vista del equipo. (Ref NEC 422.31.)
El AE115 requiere
dos circuitos
independientes de CA
de 240V protegidos
por dos conmutadores
bipolares separados e
independientes
(según se muestra)
con un régimen de 40
A cada uno.
OFFOFF OFF OFF
ON ON ON ON
El AE125 requiere tres
circuitos de CA de 240V
protegidos por
tres conmutadores
bipolares separados e
independientes
con un régimen de 40 A
cada uno.
OFFOFF OFF OFF OFF OFF
ON ON ON ON ON ON
• El tamaño mínimo de cable es de 8 AWG. (El bloque de terminales acepta cables de hasta 6 AWG).
• La entrada del cable se realiza a través del orificio de entrada de 1 _" situado en el borde inferior
derecho de la placa posterior.
• Pele el aislamiento de los cables de alimentación, aproximadamente 1,2 cm. Conecte los cables
con corriente a los terminales con la marca “L1” y “L2”. Existen dos pares de cables con corriente
en el AE115 y tres pares de cables con corriente en el AE125.
• Pele el aislamiento del cable de toma de tierra, aproximadamente 1,9 cm. El hilo de toma de tierra
debe conectarse al terminal de poste con la marca "GR" (consulte los Diagramas 2 y 3).
• Asegúrese de que los tornillos de los bloques de terminales están firmemente apretados. Las
conexiones sueltas pueden provocar el calentamiento de los cables.
• Asegúrese de que el cable de toma de tierra está enrollado en el vástago del terminal y en la
arandela de asiento. La tuerca debe apretarse firmemente.
• Coloque la cubierta delantera y apriete los tornillos de fijación.
Graph 1
Outlet Temperature vs Maximum Flow Rate S etting
(based on incoming water temperature of 55°F)
AE1 25 H eate r
AE1 15 H eate r
1.00
1.50
2.00
2.50
3.00
3.50
4.00
4.50
5.00
95 100 105 110 115 120 125 130 135
Outlet Temperature (°F)
Max Flow Rate (US gal / min)
For example:
•
For the AE115 unit, using a ball valve, ensure the flow rate does not exceed 2.3 US gallons / minute.
• For the AE125 unit, using a ball valve, ensure the flow rate does not exceed 3.5 US gallons / minute.
Note: These figures are based on an inlet water temperature of 55°F and a supply voltage of 240
volts. If the inlet water temperature is lower than 55°F, or if the supply voltage is less than 240 volts,
then the outlet temperature will be lower than what is shown in Graph 1. If a higher outlet water
temperature is desired, then reduce the flow rate and/or supply the unit with 240 volts.
IMPORTANT
Before leaving the site, the installer should demonstrate the unit to the user and give them this guide.
How the PowerStar works
• The PowerStar heats water instantaneously as it flows through the heater modules.
• The electronic control monitors the flow rate and the incoming water temperature and then switches
on the required number of heater modules to reach the temperature set by the adjustment dial.
• As the flow rate or the incoming water temperature changes, the electronics adjust the number of
heater modules used so that the outlet temperature is maintained.
• The outlet water temperature can change slightly as the flow rate changes due to the steps in power
as different heater modules are switched on and off.
8

• The outlet water temperature can also vary if the maximum flow rate is exceeded (see Graph 1) or if
the supply voltage changes.
• Each heater module is protected by an electro-mechanical thermal cut-out. If the temperature of any
of the heater modules gets too high, then the cut-out will trip and cut the power to that heater
module. If the cut-out operates, it must be reset by a qualified service person. This cut -out will only
trip in exceptional circumstances.
• The AE115 unit is supplied from two independent voltage supplies and the AE125 unit from three
independent voltage supplies. The unit may continue to work if one of these supplies is switched off
or fails, but the temperature control will be poor. (In Canada the unit has just one voltage supply).
• Depending on the region of the country, the temperature of the water supply can vary between 40°F
in winter to 70°F in summer, with an average of 55°F.
Diagram 4: Internal wiring schematic for single phase AE125 unit. (AE115 has two heater modules and
two supplies). (In Canada an auxiliary terminal block is fitted during installation).
CUT OUT
L2A
L2C
L2B
L1A
L1B
L1C
Wi ring Dia gra m for AE12 5, 3 x 240 V su pply. Pow erSta r he ater.
Thermistor
CUT OUT CUTO UT
Ele ctroni c PCB
Temp eratu re
adju stmen t
pot entio meter
MODULE A
Flo w
tran sduce r
Bra ss inl et man ifold and T riac h eat si nk
For clarit y
The positi ons o f
term inals show n
here do n ot
corr espon d to
their posi tions on
the instal ler
term inal b locks
MODULE B
MODULE C
Specifications
AE115 Unit AE125 Unit
Voltage supply 2 x 240V AC (Canada 240VAC) 3 x 240V AC (Canada 240VAC)
Amperage 2 x 40 A (Canada 80 A) 3 x 40 A (Canada 120 A)
Maximum output 17.25 kW 26.85kW
Temperature control range 95°F to 131°F 95°F to 131°F
Pressure range 15 psi to 150 psi 15 psi to 150 psi
Minimum flow rate 0.6 US gal / min 0.8 US gal / min
Maximum flow rate See Graph 1, Page 8 See Graph 1, Page 8
Dimensions (excl. water couplers) 15½” H x 15
1
/4” W x 4½” D 15½” H x 151/4” W x 4½” D
Weight (without water) 20 lbs 22 lbs
9

Uso del PowerStar
ADVERTENCIA
No utilice esta unidad si cree que se puede congelar, ya que se podría dañar gravemente la
unidad. Espere hasta que esté seguro de que se haya descongelado completamente.
• Compruebe que está conectado el suministro eléctrico en el panel de interruptores.
• Abra COMPLETAMENTE la llave de agua caliente. La temperatura del agua caliente se puede
cambiar ajustando el disco de temperatura situado en la cara inferior de la unidad (El disco ajusta
normalmente la temperatura entre 35ºC y 55ºC. El disco de temperatura viene ajustado de fábrica
en la posición más baja).
• Existen disyuntores internos de seguridad que funcionarán si se produce un sobrecalentamiento en
la unidad. Si se dispara un disyuntor térmico, se debe reajustar por un electricista cualificado.
• Si se ha utilizado recientemente la unidad, deje circular el agua unos segundos para estabilizar la
temperatura. Es posible que se produzca una descarga corta de agua muy caliente de la unidad.
• Si también se abre una segunda salida conectada a la unidad, el agua caliente será compartida
entre las dos salidas.
Instalación del PowerStar
ADVERTENCIA IMPORTANTE
No instale la unidad en una habitación donde Lea las instrucciones completas.
se pueda congelar.
Compruebe la presión del suministro de agua principal. Para que el funcionamiento sea correcto, la
unidad requiere las presiones de funcionamiento siguientes:
Presión mínima: 15 psi (1 Bar) Presión máxima: 150 psi (10 Bar)
Instalación de la unidad en la pared
Diagrama 1 Unidad AE115 Unidad AE125
Note: The unit will work at lower supply voltages but the fo llowing changes will apply:
Maximum output 15kW at 220V
13kW at 208V
22.5kW at 220V
20kW at 208V
Temperature control range 87°F to 116°F at 220V
82°F to 108°F at 208V
87°F to 116°F at 220V
82°F to 108°F at 208V
Maximum flow rate
(refer to Graph 1, Page 8)
84% of maximum at 220V
75% of maximum at 208V
84% of maximum at 220V
75% of maximum at 208V
WARNING
Always switch off the electricity supply to the unit before you remove the cover.
If you have a problem...
Service should only be performed by qualified personnel
Symptom Cause
What to do
Electricity not on or one of the
supplies has failed.
Check electricity supply.
The water supply is connected
to the outlet of the unit.
Reconnect the water supply to the inlet
of the unit (marked blue).
One or more of the heater
module cut-outs has tripped.
Turn off the power, open the unit and
reset by pushing the button(s) on the
top of the heater module(s). Establish
and fix the cause of the overheating.
Plumbing crossover.
Test by turning cold water supply off to
heater, then open hot water faucet(s).
No pressurized water flow should be
evident. If it is evident, then that
plumbing crossover needs to be
corrected for the heater to operate.
Cold w ater only –
neon light off.
The flow transducer is not
working.
Turn off the power, open the unit and
observe if the flow transducer “spins”
when the water is turned on. If not,
contact BBT toll free at 866-330-2729.
Water flow is too high.
Adjust the water flow (see Graph 1
on Page 8).
One of the power supplies is not
on.
Check the supply voltages to the
heater and rectify if necessary.
The power supply voltage has
dropped.
This is likely an issue with the power
supply. Compensate for this by
increasing the temperature setting
(turn dial clockwise).
Temperature dial is turned too
low.
Turn the temperature control dial
clockwise.
Water too cold –
neon light on
The inlet water temperature has
dropped.
Turn temperature knob up or reduce
the flow rate according to Graph 1
on Page 8.
10

There are restrictions in the
plumbing.
Check the plumbing. Use only Teflon
tape for sealing pipe joints. Inspect
and clean inlet filter screen at
heater.
Water supply pressure too low.
Check that all inlet shut-off valves
are fully open.
Water flow too
low
Outlet shut-off valves are set
too low.
Adjust outlet shut-off valves as
described in the section “Adjusting
the Flow” (see Page 7).
Water
temperature
fluctuates
Fluctuating water pressure or
changing flow rate.
Avoid several hot water outlets being
used at the same time as this
causes the temperature to fluctuate.
If the problem persists
The person who initially installed the unit is the best one to contact for help.
You can also call BBT toll free at 866-330-2729. Please have this guide with you when you call.
PowerStar
LIMITED 10 YEAR WARRANTY
COVERAGE
APPLIED ENERGY PRODUCTS THROUGH ITS U.S. DISTRIBUTOR BOSCH WATER HEATING
(herein after BBT) guarantees this water heater to the original owner of the water heater at the original
installation location against defects in material and workmanship for the periods specified below.
WARRANTY PERIOD
1. The Heat Exchanger – If the original heat exchanger leaks or fails within ten (10) years from the date
of original installation of the water heater because of a defect in material or workmanship, BBT will
furnish to such an owner a replacement heater of the then-prevailing comparable model.
However, if the water heater is installed in other than a single family dwelling this heat exchanger
warranty is limited to two (2) years from the date of original installation and operation.
Note : Damage caused by exposure to freezing conditions is not covered by the warranty.
Note : Damage caused by scale formation is not covered by the warranty.
2. Any Component Part Other Than the Heat Exchanger – If any other component part (other than the
heat exchanger) proves to be defective in material or workmanship within one (1) year from the date
of original installation of the water heater, BBT will furnish the owner with a replacement of the
defective part(s).
11

PowerStar
LIMITED 10 YEAR WARRANTY
(Continued from Page 11)
3. Verification of Date of Original Installation – When owner cannot verify or document the original date
of installation, the warranty period begins on the date of manufacture marked on the tag affixed to
the water heater.
EXCLUSIONS
1. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE WARRANTY MADE BY THE
MANUFACTURER AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED (WHETHER WRITTEN OR ORAL), INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2. Manufacturer shall not be liable for incidental, consequential, special or contingent damages or
expenses arising, directly or indirectly, from any defect in the water heater or the use of the water
heater.
3. Manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect
in the water heater component part(s) or from its use.
4. Manufacturer shall not be liable under this warranty if:
a) The water heater or any of its component parts has been subject to misuse, alteration, neglect
or accident, or;
b) The water heater has not been installed in accordance with the applicable local plumbing
and/or building code(s) and/or regulation(s), or;
c) The water heater has not been installed in accordance with the printed manufacturer’s
instructions, or;
d) The water heater is not continuously supplied with potable water.
5. The owner and not the manufacturer or his representative shall be liable for and shall pay for all field
damages for labor or other expenses incurred in the removal and/or repair of the product or any
expense incurred by the owner in order to repair the product.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APP LY TO
YOU. THIS W ARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO H AVE
OTHERS.
IMPORTANT: OWNER SHALL KEEP THIS CERTIFICATE
NOTE:
A water heater should be installed in such a manner that if it should leak, the resulting flow of
water will not cause damage to the area in which it is installed.
The person who initially installed the unit is the best one to contact for help.
You can also call BBT toll free at 866-330-2729. Please have this guide with you when you call.
12.14.05
© 2005 Bosch Water Heating
555-2028-04 A Waitsfield, VT all rights reserved
12
Bosch Water Heating
340 Mad River Park
Waitsfield, VT 05673
TOLL FREE: 866-330-2729
Fax: 802-496-6924