Cam4Home Plus
User´ s Manual
Table of Contents
1 Create an account and log in .................................................................................................................. 1
2 Overview .................................................................................................................................................. 3
Device Interface ............................................................................................................................ 3
Message Interface ........................................................................................................................ 4
Me Interface .................................................................................................................................. 5
3 Device registration ................................................................................................................................... 6
Camera registration ...................................................................................................................... 6
NVR Registration .......................................................................................................................... 9
4 Camera dashboard ................................................................................................................................. 11
Live view ...................................................................................................................................... 11
Viewing History Record ............................................................................................................... 13
5 Camera Settings ..................................................................................................................................... 15
Setting Device Name and Cover Image ..................................................................................... 16
5.1.1 Cover image setting ............................................................................................................... 16
5.1.2 Device Name ........................................................................................................................ 16
5.1.3 Changing Device Password .................................................................................................... 16
5.1.4 Firmware Version and upgrade................................................................................................ 16
Storage Setting ........................................................................................................................... 17
5.2.1 Cloud Storage ....................................................................................................................... 17
5.2.2 Local Storage Status ............................................................................................................... 17
5.2.3 Local Storage Setting ............................................................................................................. 17
Device Setting ............................................................................................................................. 18
5.3.1 Customized Encryption .......................................................................................................... 18
5.3.2 Device Share ......................................................................................................................... 18
5.3.3 Network Config ..................................................................................................................... 18
5.3.4 More .................................................................................................................................... 19
Delete a device ........................................................................................................................... 20
6 Alarm Settings ........................................................................................................................................ 21
Notification .................................................................................................................................. 21
6.1.1 Alarm Notification ................................................................................................................. 21
6.1.2 Device offline ........................................................................................................................ 21
6.1.3 Do Not Disturb mode ............................................................................................................ 21
Arm Settings ................................................................................................................................ 22
6.2.1 Motion Detection .................................................................................................................. 22
6.2.2 Arm Schedule Setting ............................................................................................................ 22
6.2.3 Detection Sensitivity .............................................................................................................. 22
6.2.4 Detection Region Setting ....................................................................................................... 23
6.2.5 Alarm Sound Setting .............................................................................................................. 23
7 Cloud Storage ......................................................................................................................................... 24
FREE trial .................................................................................................................................... 24
Purchase a Cloud Storage Plan ................................................................................................. 24
Table of Contents I
Activate Cloud Storage Plan ....................................................................................................... 26
Managing Cloud Storage ............................................................................................................ 27
Transferring the Cloud Storage Plan .......................................................................................... 27
8 Help ........................................................................................................................................................ 28
F.A.Q ........................................................................................................................................... 28
How-to videos ............................................................................................................................. 29
Customer Support ....................................................................................................................... 29
9 Cybersecurity Recommendations ........................................................................................................ 30
Appendix ................................................................................................................................................. 32
Table of Contents II
1 Create an account and log in
This chapter introduces how to sign up for the first use. You
can log in Cam4Home Plus App after signing up.
Open the Cam4Home Plus App on your smartphone.
Tap Sign up at the bottom left.
In the country/region list, select country or region
where you are located, and then tap Next.
Important: Be careful to select your country or region. Once
it is successfully set, it cannot be modified.
Enter the email address as the account name and set
the password, read
Agreement
Registration Agreement, and then tap Verification
code.
The verification code entering interface is displayed.
Get the verification code from your email box, enter
the code, and then tap OK .
The Login interface is displayed, and the system
automatically logs in to Cam4Home Plus App. You
can start adding the device to your account.
After signing up, when you log in again, just enter
the registered email address and the password, and
then tap Login .
and select I have read and agree to the
Cam4Home Plus Registration
2 Overview
Device Interface
You can add devices to the Cam4Home Plus App as you want. The added devices and function icons are displayed
on the Device Interface.
Icon Function
Tap to play four live views simultaneously in 2×2 mode of the added devices (first four
,
devices in the list).
Tap to play four live views simultaneously of the devices added to the network video
recorder in 2×2 mode (first four devices in the list).
Note: The function is available only when an NVR is connected.
Tap to enable Channel Mode and each channel of a multidownward.
, , Cloud storage: : Activated; : Expiries soon; : Unactivated
Tap to enable DND mode to turn off all alarm notifications.
Tap to register a device to your Cam4Home Plus account.
Tap to quickly view device information and configure the device. You can share the device,
upgrade firmware, set SD card and alarm notification, go to device details interface, and
view alarm record.
Note: The functions may vary depending on the device.
Tap to enter a single live view interface.
When this function is enabled, the lens will be concealed and the live view cannot be used
within the period to protect your personal privacy.
Tap the button below the device list to sort the devices added to the Cam4Home Plus App.
NOTE: The function is only available when there is more than one device but no more than
8.
TIP: You can also sort the added devices by tapping My Device on the Me interface and
then tapping to enter the Device Sequencing interface. Tap and hold to adjust
the device sequence and tap to complete.
Message Interface
You can read personal push, system notifications, and view
alarm messages on the Message interface.
Personal Push
You can view the notifications that relate to your account, such
as cloud storage expiration, device share, or device deletion.
System Info
View the notifications that are prompted from the server.
Alarm Message
Tap the video to enter the calendar interface. Tap the date you
want and then you can tap the specific file to view the recorded
video.
• Mark as read: Tap , select the message, and
then tap .
• Delete message: Tap , select the message, and
then tap .
TIP: You can tap to select all the messages.
Me Interface
You can view the information such as cloud, device information,
download tasks, local files, Wi-Fi detection tool, smart home
services, and account settings on the Me interface.
My Cloud
Note: Make sure your device supports cloud storage.
You can purchase cloud storage service, view the activated
or deactivated plan, activate plans for your devices, and
configure the paid plans like transferring and replacing.
My Device
You can view and configure the device information.
Download List
Display the downloaded videos.
Local Files
You can view the recorded videos or snapshots.
For iOS smartphone, you can share the local files with other
apps, download to your smartphone, name the files or
delete them.
For Android smartphone, you can only share the local files with other apps or delete the files.
Tool
You can detect your Wi-Fi network speed.
Account Settings
Account and Security: You can change the account password, enable or disable fingerprint login, delete device
and account, and export account information to the specific email you want.
Prompt: You can enable or disable the messages prompted to your phone. After enabling Prompt , you can set
the schedule of the prompted message by tapping Period .
Note: You can enable or disable the function by tapping on the Device interface.
Play on mobile network: Enabling this function, you can select to play on mobile networks when Wi-Fi is
unavailable.
Reset Device Password : You can reset the device password by scanning the QR code and then follow the
instructions to complete.
About : Check app version and customer support email and number.
FAQ : Access to Frequently Asked Questions list
Exit current account : Log out your account from am4Home Plus.
3 Device registration
On the Device interface, you can view and add VIO-Series devices such as cameras or NVR to the Cam4Home Plus
App.
Note:
Before adding a device to the Cam4Home Plus App, you can detect the Wi-Fi speed. On the Me
interface, tap Too l > Wi -Fi Detection Tool > Wi-Fi Detection, wait for 60 sec. till the Wi-Fi network
status is displayed, and then tap Complete .
The onscreen instructions may vary depending on the device you are adding.
Connect your smartphone to your Wi-Fi network
If you are using a dual-band router, make sure that your smartphone is connected to a 2.4 GHz WiFi
network and not to a 5GHz Wifi network. To learn more about this please check your router manual.
Camera registration
You can add cameras to Cam4Home Plus App through a Wi-Fi connection or wired connection.
On the Device interface, tap on the upper-right corner.
Note: You can also tap My Device on the Me interface and then tap on the upper right to
register a device.
Add the device through either of the following ways.
Focus with the camera of your smartphone over the “QR Code” sticker. After the “QR Code” was
scanned successfully tap “next”.
Press “Serial number adding” and type in the (S/N) Number located on the label. Then tap “Next”.
Note: You can enable the fill light by tapping on the upper right of the Device registration
interface if it is dark around.
Connect the power supply cable to the camera and to the power line socket to power ON the camera. The
red Indicator LED will turn on and the device will start booting.
Option 1: For WIFI connection press “Next” on the app.
Option 2: For Ethernet connection, connect the camera to the router via an ethernet cable.
Then skip to step 6.
Enter the Wi -Fi password and tap Next.
Note: Before entering the Wi-Fi password, you can also detect Wi-
Fi speed by tapping Tap to test speed on the bottom of the
interface. Follow the instructions and wait for 60 sec. till the
network status is displayed, and then tap Complete to exist.
Wait until the device’s light turns red to green and
flashes slowly. Select The green light is flashing
slowly and tap Next.
For security reasons type in an individual camera
password. (Password must contain at least 8
characters, including at least 2 of the following: Capital
letters, small letters, number and special characters.
Please do not use any of the following characters: & ‘ ,
“ .
Now the camera will connect to the cloud this could take
up to 60sec.
Write the desired camera name (E.g. “Living
Room”) in the Name: field.
Select a time zone according to your location.
To set up automatic summer/winter time change,
tap on the DST button (Daylight Saving Time) and
select a starting and ending time for the DST. After
setting DST, tap on the upper left corner to return.
Tap Complete.