Bang Olufsen Beo-5 Service Manual
Beo5
Type 1682 – 1688, 1692
Service Manual
English
German, French, Italian, Spanish, Danish, Dutch, Japanese and
Simplified Chinese versions are available in the Retail System
This Service Manual must be returned
with the defective parts/back-up suitcase !
CONTENTS
Survey of modules ........................................................................................ 1.1
How to service .............................................................................................. 1.2
Warnings ...................................................................................................... 1.4
Service Menu ................................................................................................ 2.1
Fault flow chart ............................................................................................. 3.1
Adjustment ................................................................................................... 4.1
Replacement of modules ............................................................................... 5.1
Specification guidelines for service use .......................................................... 6.1
Overall block diagram ................................................................................... 7.1
Wiring diagram ............................................................................................. 7.3
Available parts .............................................................................................. 8.1
Survey of modules
1
2
3
4
Survey of modules 1.1
Module 1 Display
Module 2 Keypad
Module 3 Battery
Module 4 Adaptor, interface
1.2 How to service
How to service
Front line service
The overall service strategy is to service 95% of all products in the customer’s
home. The defective module must be exchanged and the Back-up suitcase must
be sent to module service in Struer.
Beo5 will be serviced on module level only as described in the Service Manual. A
Back-up suitcase will be offered for this product. The only way to repair the
hardware (HW) is to order a Back-up suitcase and replace the defective module.
Only the necessary information on how to dismantle/assemble, fault-find on
module level, replace and adjust electronics/mechanics will be described.
As a simple stand-alone product, it is expected to be serviced for 12 years on vital
parts after the last product has been produced and sold in the same season.
Service possibilities:
If the Beo5 software is to be updated, the Beo5 configuration tool must be used.
It is important to bring a laptop to the customer’s home in case of a service visit.
Remember to store the specific customer profile locally on the laptop before
making the visit.
Recommended assisting tools
Other service issues
Service documentation
Beo5 configuration tool.
This product does not have pincode protection.
Service documentation for Beo5 will be a Service Manual with part nos. for the
Back-up suitcase, electrical and mechanical parts, user’s guides, etc.
Variants of mains adaptors
How to service 1.3
The Beo5 has only one variant for all markets.
The mains adaptor has separate type nos. for each market, due to country
approvals.
The only variant on the Beo5: 1682
The variants on the mains adaptors:
Type
number
1683 EU Austria, Azerbaijan, Belgium, Bulgaria, Chile, Croatia,
1684 GB Bahrain, Botswana, Dubai, Ghana, Ireland, Hong Kong,
1685 US Brazil, Caribbean Islands of the Dominican Republic,
1686 AUS Australia, New Zealand
1687 KOR Korea
1688 CN China
1692 AR Argentina
Variants Markets
Czech Repub., Denmark, Egypt, Estonia, Faroe Islands,
Finland, France, Georgia, Germany, Greece, Greenland,
Holland, Hungary, India, Indonesia, Iceland, Israel, Italy,
Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania,
Lebanon, Luxembourg, Morocco, Norway, Oman, Pakistan, Peru, Poland, Portugal, Romania, Russia, Serbia,
Singapore, Slovak Repub., Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, Uruguay, Uzbekistan
Malaysia, Nigeria, Qatar, Saudi Arabia, South Africa,
United Arab Emirates, United Kingdom
Canada, Japan, Mexico, Panama, St. Martin, Taiwan,
USA
1.4 Warnings
STATIC ELECTRICITY
MAY DESTROY THE
PRODUCT
Warnings
ESD
Lithium battery
When electrical replacements or disassembly is taking place, use an ESD-mat. The
internal electronics are very sensitive to static electricity.
The core in the microprocessor is powered with only 1.8 Volts, so it is very
important that handling of Beo5, when disassemblied, is done with great care
according to static electricity.
Warning !
Short-circuit and overcharging of some types of lithium batteries may result in a
violent explosion.
Cleaning
Clean the Beo5 surfaces using a lint-free cloth which you have wrung firmly in
lukewarm water.
Never use alcohol or other solvents to clean any parts of the Beo5.
Service Menu
Service menu in general
Access to service menu
Deactivating service menu
Navigation
Service Menu 2.1
The Menu Overview appendix provides an overview of the menus as they appear
in the Software. The menu items are generally self-explanatory so you can gain a
general overview by studying this page closely. For an overview of the menus
please refer to page 2.2.
The service menu must be activated while the setup menu is displayed. To acces
the ‘Digits’ press the ‘+´ field on the screen. From this initial state, the service menu
is activated by pressing 0 0 GO within 3 s.
When you exit the service menu (by pressing ‘Back’ on keyboard or on the screen)
to standard menu operation, the device is in normal mode.
Beo5 Possible actions
Service menu
Monitor service menu
Hard Keys:
OK/Enter Selects the submenu that a cursor is on
- accepts a menu, which results in values entered being saved
Moves the cursor bar up
Moves the cursor bar down
Moves the cursor bar left
Moves the cursor bar right
BACK Returns to previous menu step
Soft Keys:
Digit (‘+’) Opens the ‘soft digit area’ on the screen
Returns to previous menu step
Scene selection
This menu is used to select the device area in which service is to be carried out/
information is to be sought.
The contents of the menu depend on the sources installed.
Access to the monitor’s underlying service menus.
2.2 Service Menu
Menu Overview
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