Avocent Emerge 1000 User Manual

Installer/User Guide

Emerge

™

1000

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and

maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated

dangerous voltage within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to persons.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to

making any other connections to the equipment.

Emerge 1000

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There and Emerge are
trademarks or registered trademarks of Avocent Corporation or its
affiliates. All other marks are the property of their respective owners.

! 2005 Avocent Corporation. All rights reserved. 590-549-501A

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential
area is likely to cause harmful interference, in which case the user will be required to correct the interference at
his/her own expense.

Canadian Notification

This digital apparatus does not exceed Class A limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Réglement su le brouillage radioélectrique édicté par le
Minstére des Communications du Canada.

Japanese Approvals

Safety and EMC Standards

EN55022 Class A, EN55024, EN 61000-3-2, EN 61000-3-3, EN60950, FCC 47CFR Part15 Class A, CSA
C22.2 No. 60950, IEC 60950, FCC 15 Class A, UL 60950 third edition, VCCI Class A

iii

Chapter 1: Product Overview.......................................................................................... 1

Features and Benefits ........................................................................................................................ 1

Compatibility with Peripherals.......................................................................................................... 1

Safety Precautions ............................................................................................................................. 2

Chapter 2: Installation ..................................................................................................... 3

Getting Started ................................................................................................................................... 3

Mounting options ........................................................................................................................ 3

Connecting the local keyboard, monitor and mouse .................................................................. 3

Connecting power....................................................................................................................... 6

Chapter 3: Operations ..................................................................................................... 7

About Your Emerge 1000 Extender ................................................................................................... 7

Configuring keyboard layout and emulation for the receiver

via the OSD ................................................................................................................................. 8

Configuring keyboard layout and emulation for the transmitter

via the OSD................................................................................................................................. 8

Configuring your OSD hotkey sequence..................................................................................... 9

Activating OSD Timeout ............................................................................................................. 9

Displaying system information ................................................................................................... 9

Upgrading Your ECMS1000R Receiver and Transmitter

via Bootloader.................................................................................................................................. 11

Activating bootloader ............................................................................................................... 12

Bootloader features .................................................................................................................. 13

Appendices..................................................................................................................... 19

Appendix A: Technical Specifications ............................................................................................. 19

Appendix B: Technical Support ....................................................................................................... 21

Appendix C: Troubleshooting .......................................................................................................... 22

TA BLE O F CON TE NT S

iv Emerge 1000 Installer/User Guide

1

Product Overview

Features and Benefits

The Emerge™ 1000 extender, which utilizes the ECMS1000R receiver and an AMIQDM module
(transmitter), allows PS/2 and USB keyboard, video and mouse (KVM) peripherals to work
seamlessly from up to 1000 feet away from your server. Standard UTP cabling makes installation
simple and keeps costs low. The ECMS1000R receiver can be rack mounted, desk mounted or
mounted on the back of your monitor.

Its industry-standard design makes the Emerge 1000 extender compatible with virtually any PC,
display technology and operating system. Installation requires no new drivers or software.

Figure 1.1: ECMS1000R Receiver

Compatibility with Peripherals

The Emerge 1000 extender is compatible with the following peripherals:

• Keyboard - The Emerge transmitter and receiver support standard PS/2 and USB keyboards.

• Mouse - The Emerge transmitter and receiver support 2-button PS/2 and USB mice. Mice that

have more than two buttons work with the reduced functionality of a 2-button mouse.

• Video - The Emerge 1000 extender supports VGA, SVGA, XGA and UXGA resolutions up to

75 Hz refresh rate. Both CRT and LCD monitors with standard 15-pin high density connectors
are supported.

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2 Emerge 1000 Installer/User Guide

• Audio - Speakers are supported on the receiver side of your Emerge 1000 extender, provided

the transmitter has been connected to the sound card of your PC with the provided audio cable.

Safety Precautions

To avoid potential video and/or keyboard problems:

• If the building has 3-phase AC power, ensure that the server and monitor are on the same
phase. For best results, they should be on the same circuit.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:

• Do not use a 2-wire extension cord in any product configuration.

• Test AC outlets at the server and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the server and monitor. When using a backup
Uniterruptible Power Supply (UPS), power the server and the transmitter off the same supply.

NOTE: The AC inlet is the main disconnect.

3

Installation

Getting Started

Before installing your Emerge 1000 extender system, refer to the list below to ensure that you have
all the items necessary for installation.

Needed for the Emerge 1000 extender system

• ECMS1000R receiver (supplied)

• System specific AMIQDM module (sales option dependent, contact Avocent)

• External Power Supply (supplied)

• IEC power cord (supplied)

• Emerge 1000 Quick Installation Guide (supplied)

Mounting options

The ECMS1000R receiver features the following mounting options, allowing you to easily adapt to
most work environments:

• Under desk mounting via the horizontal mounting bracket

• Monitor mounting via the mounting plate accessory

• Rack mounting via the rack mount kit

NOTE: Mounting accessories are ordered separately. Contact Avocent for more information.

Connecting the local keyboard, monitor and mouse

The following instructions will enable you to connect your Emerge 1000 extender system.

WARNING: To reduce the risk of electric shock or damage to your equipment ­Disconnect the power from the extender by unplugging the power supply from the electrical outlet.

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2

4 Emerge 1000 Installer/User Guide

To connect the ECMS1000R receiver:

1. Select a convenient location for your ECMS1000R receiver.

2. Plug your keyboard, monitor and mouse cables into the appropriate ports on the back of
the ECMS1000R receiver.

3. Insert one end of a UTP cable into the LINK port on the rear of the ECMS1000R receiver.

4. Route the UTP cable to the AMIQDM module at the remote server, up to 1000 feet (300
meters) away and connect them together.

Figure 2.1: ECMS1000R Receiver and AMIQDM Module Installation

AMIQDM Module

Serial Port

ECMS1000R Receiver

Local Peripherals

USB Port

External
Power
Supply