Avocent DSR2035, DSR8035 User Manual
DS R® Switch
Installer/User Guide
For models: DSR2035 DSR8035
Guide d’installation et d’utilisation
Pour les modèles DSR2035 et DSR8035
INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.
DSR® Switch
Installer/User Guide
For models: DSR2035 and DSR8035
Avocent, the Avocent logo, The Power of Being There, DSR, DSView,
Dambrackas Video Compression, AVWorks and OSCAR are registered
trademarks of Avocent Corporation or its affiliates. All other marks are
the property of their respective owners.
© 2005 Avocent Corporation. All rights reserved. 590-535-616A.
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential
area is likely to cause harmful interference, in which case the user will be required to correct the interference at
his/her own expense.
Canadian Notification
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Notification
Korean Notification
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
TABLE OF CONTENTS
Table of Contents
List of Figures ................................................................................................................ vii
List of Tables................................................................................................................... ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Reduce cable bulk.......................................................................................................................2
Control of virtual media-capable appliances.............................................................................2
Access the DSR2035/8035 switch via network connection......................................................... 2
Simple access to any target device .............................................................................................2
Safety Precautions .............................................................................................................................4
Rack Mount Safety Considerations....................................................................................................4
Chapter 2: Installation ..................................................................................................... 5
DSR Switch Connectivity ...................................................................................................................5
Installation overview ..................................................................................................................5
Setting up your network..............................................................................................................8
Getting started ............................................................................................................................8
Connecting the DSR2035/8035 switch hardware.......................................................................9
Verifying the Connections................................................................................................................11
DSR2035/8035 switch...............................................................................................................11
DSRIQ modules ........................................................................................................................ 11
Configuring the Web Server and DSView 3 Software .....................................................................11
Setting up the built-in web server.............................................................................................11
Setting up the DSView 3 software.............................................................................................12
Adjusting Mouse Settings on Target Devices ..................................................................................12
Microsoft Windows...................................................................................................................12
LINUX.......................................................................................................................................14
UNIX.........................................................................................................................................17
Novell NetWare.........................................................................................................................19
Apple Mac OS...........................................................................................................................20
iii
iv DSR2035/8035 Switch Installer/User Guide
Chapter 3: Local Port Operation................................................................................... 21
Controlling Your System at the Local Port...................................................................................... 21
Viewing and selecting ports and servers..................................................................................21
Viewing the status of your DSR2035/8035 switching system ................................................... 23
Navigating the OSCAR Interface..................................................................................................... 25
Configuring OSCAR Interface Menus .............................................................................................26
Setting virtual media options.................................................................................................... 41
Managing server tasks using the OSCAR interface.................................................................. 42
Chapter 4: Web Server Operations............................................................................... 49
Overview of the DSR2035/8035 Web Server...................................................................................49
Viewing and Selecting Ports and Servers........................................................................................ 49
About the DSR Explorer Window .................................................................................................... 50
Using the side navigation bar...................................................................................................51
Using the top option bar...........................................................................................................52
Launching a KVM session ........................................................................................................53
Managing a DSR web server device.........................................................................................53
Managing local accounts..........................................................................................................54
Managing device properties .....................................................................................................55
Power Controlling Target Devices..................................................................................................56
Chapter 5: The Video Viewer......................................................................................... 59
About the Video Viewer Window ..................................................................................................... 59
Video Viewer Minimum Requirements ............................................................................................59
Launching a KVM Session...............................................................................................................60
Video Viewer Window Features ......................................................................................................61
Changing the toolbar................................................................................................................ 63
Setting the window size............................................................................................................. 63
Adjusting the view..................................................................................................................... 64
Adjusting color depth................................................................................................................65
Additional video adjustment .....................................................................................................66
Adjusting mouse options........................................................................................................... 69
Using Keyboard Pass-through.........................................................................................................71
Using Macros...................................................................................................................................72
Saving the View................................................................................................................................72
Closing a Video Viewer Window Session ........................................................................................73
Table of Contents v
Chapter 6: Terminal Operations ................................................................................... 75
The Console Menu ...........................................................................................................................75
Network Configuration ....................................................................................................................75
Other Console Main Menu Options.................................................................................................77
Security configuration .............................................................................................................. 77
Local user accounts..................................................................................................................78
Console password..................................................................................................................... 79
Reset certificates.......................................................................................................................79
Security mode............................................................................................................................79
Firmware management.............................................................................................................79
Enable debug messages............................................................................................................ 79
Restore factory defaults............................................................................................................ 80
Reset appliance......................................................................................................................... 80
Exit............................................................................................................................................80
Appendices..................................................................................................................... 81
Appendix A: FLASH Upgrades........................................................................................................ 81
Appendix B: Using DSView Software Over a Modem Connection ................................................. 83
Appendix C: Using DSRIQ-SRL Modules .......................................................................................84
Appendix D: UTP Cabling...............................................................................................................88
Appendix E: Technical Specifications .............................................................................................90
Appendix F: Sun Advanced Key Emulation.....................................................................................92
Appendix G: Technical Support....................................................................................................... 94
Index................................................................................................................................ 95
vi DSR2035/8035 Switch Installer/User Guide
LIST OF FIGURES
List of Figures
Figure 1.1: Example DSR2035/8035 Switch Configuration .............................................................3
Figure 2.1: Basic DSR2035/8035 Switch Configuration (Showing the DSR8035 Model)................7
Figure 3.1: OSCAR Interface Main Dialog Box.............................................................................. 22
Figure 3.2: OSCAR Interface Setup Dialog Box .............................................................................27
Figure 3.3: OSCAR Interface Names Dialog Box...........................................................................28
Figure 3.4: OSCAR Interface Name Modify Dialog Box ................................................................29
Figure 3.5: OSCAR Interface Devices Dialog Box .........................................................................30
Figure 3.6: OSCAR Interface Device Modify Dialog Box...............................................................31
Figure 3.7: OSCAR Interface Menu Dialog Box.............................................................................32
Figure 3.8: OSCAR Interface Flag Dialog Box ..............................................................................33
Figure 3.9: Position Flag ................................................................................................................ 34
Figure 3.10: OSCAR Interface Broadcast Dialog Box.................................................................... 35
Figure 3.11: OSCAR Interface Scan Dialog Box............................................................................ 36
Figure 3.12: OSCAR Interface Commands Dialog Box..................................................................37
Figure 3.13: OSCAR Interface Screen Saver Dialog Box ...............................................................38
Figure 3.14: OSCAR Interface Keyboard Dialog Box .................................................................... 40
Figure 3.15: OSCAR Interface Virtual Media Dialog Box ............................................................. 42
Figure 3.16: OSCAR Interface Commands Dialog Box..................................................................43
Figure 3.17: OSCAR Interface User Status Dialog Box .................................................................44
Figure 3.18: OSCAR Interface Disconnect Dialog Box..................................................................44
Figure 3.19: OSCAR Interface Version Dialog Box........................................................................ 46
Figure 3.20: DSRIQ Selection Dialog Box...................................................................................... 46
Figure 3.21: DSRIQ Version Dialog Box........................................................................................47
Figure 4.1: Avocent DSR Explorer Window.................................................................................... 50
Figure 4.2: Side Navigation Bar......................................................................................................51
Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................61
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................66
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed ............................. 69
Figure 6.1: Console Main Menu......................................................................................................76
Figure 6.2: Network Configuration Menu.......................................................................................76
vii
viii DSR2035/8035 Switch Installer/User Guide
LIST OF TABLES
List of Tables
Table 3.1: Main Dialog Box Functions ........................................................................................... 22
Table 3.2: OSCAR Interface Status Symbols...................................................................................23
Table 3.3: OSCAR Interface Navigation Basics ..............................................................................25
Table 3.4: Setup Features to Configure the OSCAR Interface........................................................ 26
Table 3.5: OSCAR Interface Status Flags ....................................................................................... 33
Table 3.6: Virtual Media Options....................................................................................................41
Table 3.7: Commands to Manage Routine Tasks for Your Target Devices ....................................42
Table 4.1: DSR Explorer Window Area Descriptions ..................................................................... 51
Table 4.2: Viewing Appliance Information......................................................................................55
Table 5.1: Video Viewer Window Description ................................................................................62
Table 5.2: Manual Video Adjust Dialog Box Descriptions .............................................................67
Table C.1: DSRIQ-SRL Module Pinouts .........................................................................................87
ix
Table D.1: UTP Wiring Standards .................................................................................................. 88
Table E.1: DSR2035/8035 Switch Product Specifications .............................................................. 90
Table F.1: Sun Key Emulation.........................................................................................................92
Table F.2: PS/2-to-USB Keyboard Mappings .................................................................................93
x DSR2035/8035 Switch Installer/User Guide
CHAPTER
Product Overview
1
Features and Benefits
Avocent DSR® switches combine analog and digital technology to provide flexible, centralized
control of data center servers and virtual media, and to facilitate the OA&M (operations, activation
and maintenance) of remote branch offices where trained operators may be unavailable. They
provide enterprise customers with a significant reduction of cable volume, secure remote access
and flexible server management from anywhere at anytime.
Each DSR2035/8035 switch model consists of the following features:
• a rack mountable keyboard, video and mouse (KVM) switch, configurable for analog (local) or
digital (remote) connectivity
• video resolutions supported up to 1280 x 1024 for remote users
• enhanced video quality of up to 1600 x 1200 available to local users via the video port
• user peripheral ports for PS/2 and USB keyboards and mice
• 2 SPC ports that can be used to connect to an SPC power control device
• virtual media capability accessed through any one of five USB ports
• accessibility to target devices across one of two 1000BaseT LAN ports that are used to
establish dual Ethernet connections with the second Gigabit Ethernet port (LAN2) serving
as a backup during a failover event on LAN1
• accessibility to target devices directly through a local port
• a MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to
access the switch when an Ethernet connection is not available
The IP-based DSR2035/8035 switches give you flexible target device management control from
anywhere in the world.
1
2 DSR2035/8035 Switch Installer/User Guide
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators.The DSR2035/8035 switches significantly reduce KVM cable volume in the rack by
utilizing the innovative DSRIQ module and single, industry-standard Unshielded Twisted Pair
(UTP) CAT 5 cabling. This allows a higher server density while providing greater airflow and
cooling capacity.
The DSRIQ module is powered directly from the target device and provides Keep Alive
functionality when the DSR2035/8035 switch is not powered.
The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a
serial device and a DSR2035/8035 switch. It provides VT100 terminal emulation, break
suppression and port history in a compact, convenient module.
Control of virtual media-capable appliances
The DSR2035/8035 switch allows you to view, move or copy data located on virtual media to and
from any server. This feature allows you to manage remote systems more efficiently by allowing
operating system installation, operating system recovery, hard drive recovery or duplication, BIOS
updating and server backup.
Virtual media can be connected directly to the DSR2035/8035 switch using one of five USB ports
located on the switch. In addition, virtual media may be connected to any remote workstation that is
running DSView
Ethernet connection.
®
management software and is connected to the DSR2035/8035 switch using an
NOTE: To open a virtual media session with a server, the server must first be connected to the switch using a
virtual media capable DSRIQ module (USB2 or USB2L).
Access the DSR2035/8035 switch via network connection
No special software or drivers are required on the attached, or client, computers.
NOTE: The client connects to the server housing the DSView management software using an Internet browser.
For modem access, you must install DSR Remote Operations software included on the DSView software CDROM (see the
DSView Installer/User Guide
for more information).
Users access the DSR2035/8035 switch and all attached systems via Ethernet or using a V.34, V.90
or V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid
network connection exists.
Simple access to any target device
When a user accesses the DSView Server software, a listing of all target devices to which the user
has permission to view and manage is displayed. When a user selects a target device from the list,
the video of the selected target device is displayed in a Video Viewer window.
DSR2035/8035 Switch
Chapter 1: Product Overview 3
Ethernet
Modem
Telephone
Network
Analog User
(OSCAR® Graphical
User Interface)
Figure 1.1: Example DSR2035/8035 Switch Configuration
DSView
Software Server
Digital User
(Computer with Internet browser)
4 DSR2035/8035 Switch Installer/User Guide
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase.
For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the target device and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the target device, the monitor and the DSR2035/8035
switch from the UPS.
NOTE: The AC inlet is the main power disconnect.
Rack Mount Safety Considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operating temperature of
the rack environment may be greater than room ambient. Use care not to exceed the rated maximum
ambient temperature of the switch.
• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of circuits might have on overcurrent protection and supply
wiring. Consider equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit (for
example, use of power strips).
CHAPTER
Installation
2
DSR Switch Connectivity
The DSR2035/8035 switching system requires connectivity to a server running the DSView 3
software. DSView 3 software allows a user to view and control target devices (one at a time)
attached to the DSR2035/8035 switching system. For more information on the DSView 3 software,
see the DSView Installer/User Guide.
The DSR2035/8035 switching system transmits keyboard, video and mouse (KVM) information
between operators and target devices attached to the DSR2035/8035 switch over a network using
either an Ethernet connection or a modem connection.
The DSR2035/8035 switch uses TCP/IP for communication over Ethernet. Although 10BaseT
Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network, or even a
1000BaseT network.
5
The DSR2035/8035 switch uses the Point-to-Point Protocol (PPP) for communication over a V.34,
V.90 or V.92 modem.You can perform KVM switching tasks by using one of the following:
• the web server built into the switch
• DSView 3 software
Installation overview
If you plan to use the DSView 3 software for access, please refer to the DSView 3 Quick Install
Guide that is included with the DSView 3 software package.
The general procedure for setting up and installing the a DSR switch that has an on-board web
server is as follows:
Setting up your network for the on-board web server
DSR switching systems that have the on-board web server use IP addresses to uniquely identify the
switch and the target devices. The DSR switch supports both Dynamic Host Configuration Protocol
(DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each
switch and that they remain static while the DSR switches are connected to the network. For
additional information on setting up the DSR switch using the DSView 3 software, and for
6 DSR2035/8035 Switch Installer/User Guide
information on how the DSR switch uses TCP/IP, see the DSView Installer/User Guide or
DSView
3 Software Online Help.
Installing the DSR switch
The general procedure for setting up and installing the DSR2035/8035 switch is as follows:
• Unpack the DSR2035/8035 switch and verify that all components are present and in good
condition. See the
Getting started section in this chapter.
• Make all hardware connections between the power source, DSR2035/8035 switch, target
devices, optional SPC device, the Ethernet and the optional modem connection. See the
Connecting the DSR2035/8035 switch hardware section.
• Turn on the power and verify that all connections are working. See the Verifying the
Connections section.
• If you are configuring the DSR2035/8035 switch using the console menu interface, do that at
this point. See
Chapter 4 for more information.
• Use the DSView Server software to configure the DSR2035/8035 switch. See the DSView
Installer/User Guide for detailed instructions.
• Make the appropriate mouse setting adjustments. See the Adjusting Mouse Settings on Target
Devices section.
Figure 2.1 on page 7 illustrates a basic configuration for the DSR2035/8035 switch, using the
DSR8035 switch as a model for the example.
Chapter 2: Installation 7
Digital User
DSR8035 Switch
Power
Cord
SPC
Power Control
Device
Telephone
Network
Network
Power Control
Modem
SPC Port
Connection
SPC Port
Connections
SPC
Device
Analog User
External
Virtual Media
Ports
1-32
Local USB
Connections
Servers 1-32
DSRIQ Modules
PS/2, USB*, Sun
* To open a virtual media session with a server,
the server must first be connected to the switch
using a virtual media-capable DSRIQ module
(USB2 or USB2L).
Figure 2.1: Basic DSR2035/8035 Switch Configuration (Showing the DSR8035 Model)
and serial adaptors
are available.
8 DSR2035/8035 Switch Installer/User Guide
Setting up your network
The DSR2035/8035 switching system uses IP addresses to uniquely identify the switch and the
target devices. The DSR2035/8035 switch supports both Dynamic Host Configuration Protocol
(DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each
switch and that they remain static while the DSR2035/8035 switches are connected to the network.
For additional information on setting up the DSR2035/8035 switch using the DSView Server
software, and for information on how the DSR2035/8035 switch uses TCP/IP, see the DSView
Installer/User Guide.
Getting started
Before installing your DSR2035/8035 switch, refer to the following lists to ensure you have all items
that shipped with the DSR2035/8035 switch, as well as other items necessary for proper installation.
Supplied with the DSR2035/8035 switch
• Local country power cord
• Rack mounting brackets
• Rack Mounting Bracket Quick Installation Guide
• Two ribbon cables with RJ-45 connectors at each end
• One RJ-45 to DB-9 (male) adaptor for the modem connection
• One RJ-45 to DB-9 (female) adaptor for the SETUP port
• DSR Installer/User Guide (this manual)
• DSR Quick Installation Guide
Additional items needed
• One DSRIQ module per target server or DSRIQ-SRL module per serial device
• One CAT 5 patch cable per DSRIQ module (4-pair UTP, up to 10 meters)
• One CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)
• One USB2 or USB2L DSRIQ module per target server for virtual media sessions
• DSView 3 software
• (Optional) V.34, V.90 or V.92-compatible modem and cables
• (Optional) SPC power control device
Connecting the DSR2035/8035 switch hardware
NOTE: The DSR2035/8035 switch may be rack mounted in a 1U configuration. The DSR2035/8035 switch
does not support a 0U configuration.
To connect and power up your DSR2035/8035 switch:
1. Power down the target device(s) that will be part of your DSR2035/8035 switching system.
Locate the power cord that came with the DSR2035/8035 switch. Plug one end into the power
socket on the rear of the DSR2035/8035 switch. Plug the other end into an appropriate AC
wall
outlet.
WARNING: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.
2. Plug your VGA monitor and either PS/2 or USB keyboard and mouse cables into the
appropriately labeled DSR2035/8035 switch ports. You must install both a keyboard and
mouse on the local ports or the keyboard will not initialize properly.
3. Choose an available numbered port on the rear of your DSR2035/8035 switch. Plug one end of
a CAT 5 patch cable (4-pair, up to 10 meters) into the selected port and plug the other end into
the RJ-45 connector of a DSRIQ module.
4. Plug the DSRIQ module into the appropriate ports on the back of the target server. Repeat this
procedure for all servers that are to be connected to the DSR2035/8035 switch. See
a DSRIQ module to a server and To connect a DSRIQ module to a serial device for
more information.
5. Plug a CAT 5 patch cable from your Ethernet network into the LAN1 port on the back of your
DSR2035/8035 switch. Network users will access the DSR2035/8035 switch through this port.
6. (Optional) The DSR2035/8035 switch can also be accessed using a ITU V.92, V.90 or V.34-
compatible modem. Plug one end of one of the the included ribbon cables into the MODEM
port on the back of your DSR2035/8035 switch. Plug the other end into the RJ-45 to DB-9
adaptor (male), and plug the adaptor into the connector on the modem.
Chapter 2: Installation 9
To connect
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your
DSR2035/8035 switch.
7. (Optional) Plug one end of the cable supplied with the SPC power control device into the
SPC
1 port on the DSR2035/8035 switch and plug the other end into an SPC device. Plug the
power cords from the target servers into the SPC device power outlets. Plug the SPC device
into a grounded AC wall outlet. Repeat this step for the SPC 2 port if fail-over capability
is
desired.
10 DSR2035/8035 Switch Installer/User Guide
8. (Optional) To configure the DSR2035/8035 switch using the console menu interface, use the
second supplied ribbon cable and RJ-45 to DB9 (female) adaptor to connect a terminal or a PC
that is running terminal emulation software (such as HyperTerminal
the back panel of the DSR2035/8035 switch. The terminal should be set to 9600 bits per
second (bps), 8 bits, 1 stop bit, no parity and no flow control. Otherwise, proceed to the
next
step.
9. Power up each target device and then power up the DSR2035/8035 switch. After
approximately one minute, the switch completes initialization and displays the OSCAR
graphical user interface Free tag on the local port monitor.
10. Use the DSView 3 software to configure the switch. See the DSView Installer/User Guide for
detailed instructions.
To connect a DSRIQ module to a server:
1. Attach the color-coded connectors of a DSRIQ module to the corresponding keyboard, monitor
and mouse ports on the server you will be connecting to this DSR2035/8035 switch.
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ module.
Connect the other end of the CAT 5 patch cable to the desired port on the back of your
DSR2035/8035
switch.
Repeat this procedure for all servers you wish to attach.
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor in the local port to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
®
) to the SETUP port on
®
To connect local virtual media:
Connect the virtual media to any one of the five USB ports on the DSR2035/8035 switch.
NOTE: For all virtual media sessions, you must use a USB2 or USB2L DSRIQ module.
To connect a DSRIQ module to a serial device:
1. Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of the device to be
connected to your DSR2035/8035 switch.
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ-SRL module.
Connect the other end of the CAT 5 patch cable to the desired port on the back of your
DSR2035/8035 switch.
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
3. Connect the power supply to the power connector on your DSRIQ-SRL module. The cable
expander can be used to power up to four DSRIQ-SRL modules from a single power supply.
4. Connect the DSRIQ-SRL module power supply to a grounded AC wall outlet. Power up your
serial device. See
Appendix C on page 84 for more information on DSRIQ-SRL modules.
Verifying the Connections
DSR2035/8035 switch
The front panel of the DSR2035/8035 switch features LEDs indicating the Ethernet connection for
both LAN1 and LAN2:
• The green LED, labeled Link, illuminates when a valid connection to the network is
established at a rate of 1000 Mbps and blinks when there is activity on the port.
• The amber LED illuminates when you are communicating at a rate of 100 Mbps when using an
Ethernet connection.
• If neither LED is illuminated, connection speed is at a rate of 10 Mbps.
Additionally, the front panel of the DSR2035/8035 switch has LEDs for each port that indicate the
target device status:
• A green LED illuminates when the attached target device has power.
• An amber LED illuminates when that port is selected.
• The LEDs blink during a firmware upgrade.
DSRIQ modules
NOTE: PS/2, Sun, USB, USB2 and USB2L DSRIQ modules are available for attaching servers to your DSR
switch. If your DSR switch supports virtual media, connect virtual media devices to a workstation using USB2
and USB2L DSRIQ modules.
Chapter 2: Installation 11
Use the DSRIQ-SRL serial module to connect serial devices to the DSR2035/8035 switch. The
DSRIQ-SRL module features two green LEDs: a POWER LED and a STATUS LED.
•The POWER LED indicates that the attached DSRIQ-SRL module is powered.
•The STATUS LED indicates that a valid selection has been made to a DSR2035/8035 switch.
The DSRIQ-SRL module prevents a serial break from the attached device if the module loses
power. However, a user can generate a serial break with the attached device by pressing
accessing the Terminal Applications menu.
Configuring the Web Server and DSView 3 Software
Because the DSR2035/8035 switch has an on-board web server, you must configure the web server
and install the DSView 3 software.
Setting up the built-in web server
You can access the DSR2035/8035 switch via an embedded web server that handles most day-today switching tasks. Before using the web server to access the switch, first specify an IP address
Alt-B after
12 DSR2035/8035 Switch Installer/User Guide
through the SETUP port on the back panel of the switch. See Chapter 6 for detailed instructions on
how to use the SETUP port and web server to configure the switch.
Setting up the DSView 3 software
See the DSView Installer/User Guide that ships with your software, or refer to the DSView 3
Software Online Help.
Adjusting Mouse Settings on Target Devices
Before a computer connected to the DSR2035/8035 switch can be used for remote user control, you
must set the target mouse speed and turn off acceleration. For machines running Microsoft
Windows® (Windows NT®, 2000, XP, Server 2003), use the default PS/2 mouse driver.
To ensure that the local mouse movement and remote cursor display remain in sync, mouse
acceleration needs to be set to “none” for all user accounts accessing a remote system using a KVM
switch. Mouse acceleration should also be set to “none” on every remote system. Special cursors
should not be used and cursor visibility options, such as pointer trails,
animations, cursor shadowing and cursor hiding should also be turned off.
This section explains the steps for setting mouse movement and cursor features for use with
Avocent hardware products and DSView
operating
systems:
® management software with the following
®
Ctrl key cursor location
• Microsoft® Windows® NT 4.0, 2000, XP, Server 2003 and IntelliPoint® drivers
•LINUX® Red Hat® (pre-8.0, 8.0 and later, and Enterprise) and SUSE
• UNIX® Sun Solaris® (versions 9 and 10)
•Novell® NetWare
•Apple® MAC® OS 10.3 and later
NOTE: If you are not able to disable mouse acceleration from within your operating system, or if you do not
desire to adjust the settings of all your servers, newer versions of the DSView 3 software include the Tools Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer
window into an “invisible mouse” mode which allows you to manually toggle control between the mouse pointer
on the target system being viewed and the mouse pointer on the client running DSView 3 software.
Microsoft Windows
NOTE: Avocent highly recommends that all Microsoft® Windows systems attached to the DS1800 digital switch,
DSR switches, CCM console management appliances and SwitchView IP remote access devices use the default
Windows PS/2 mouse driver.
To adjust the mouse speed and pointer settings for NT 4.0 (using default drivers):
1. From the Desktop taskbar, select Start - Settings - Control Panel to open the Control Panel.
2. In the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
®
®
Chapter 2: Installation 13
3. Click the Motion tab.
4. Set the Pointer speed slider to Slow (the leftmost tick mark).
5. Make sure the Snap to default checkbox is cleared.
6. Click OK to save your settings and to close the Mouse Properties dialog box.
7. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks® cross-platform management application, click
Screen
Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and pointer settings for Windows 2000 (using
default
drivers):
1. From the Desktop taskbar, select Start - Settings - Control Panel to open the Control Panel.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Motion tab.
4. Set the Speed slider to the default of 50% (the sixth tick mark from the left).
5. Set the Acceleration option to None.
6. Make sure the Snap to default checkbox is cleared.
7. Click OK to save your settings and to close the Mouse Properties dialog box.
8. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and pointer settings for Windows XP or Windows
Server 2003 (using default drivers):
1. From the Desktop taskbar, select Start - Control Panel to open the Control Panel.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Pointer Options tab.
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from
the
left).
5. Clear the Enhance pointer precision checkbox.
6. Make sure the Snap To and the Visibility checkboxes are cleared.
14 DSR2035/8035 Switch Installer/User Guide
7. Click OK to save your settings and to close the Mouse Properties dialog box.
8. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and pointer settings for IntelliPoint drivers:
1. From the Desktop taskbar, select Start - Control Panel to open the Control Panel.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Pointer Options tab.
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from
the
left).
5. Clear the Enhance pointer precision checkbox.
6. Make sure the Snap To and the Visibility checkboxes are cleared.
7. Click the Wheel tab.
8. Clear the Enable accelerated scrolling ... checkbox.
9. Click OK to save your settings and to close the Mouse Properties dialog box.
10. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
LINUX
The mouse resynchronizes and should work properly.
NOTE: Red Hat and SUSE support several standard graphical user interfaces. For this document, the Red Hatmodified version of the GNOME graphical interface is shown, and the SUSE-modified version of the KDE
interface is shown. If your Red Hat installation uses the KDE graphical user interface, see the SUSE section or
refer to the KDE documentation online. If your SUSE installation uses the GNOME interface, refer to the Red Hat
section or refer to the GNOME documentation online.
To adjust the mouse speed and pointer settings for Red Hat LINUX pre-8.0 drivers
(modified GNOME GUI):
1. From the Workspace Menu, click the Desktop Manager icon and select Application Manager Desktop_Controls to open the Control Center dialog box.
2. From the tree view, select Peripherals - Mouse to list the mouse settings.
Chapter 2: Installation 15
3. Set the Acceleration slider to the center position.
4. (Optional) Select the desired Mouse buttons option and set the Threshold slider to the
desired
position.
5. Click OK to save your settings and to close the Control Center dialog box.
6. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using.
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and pointer settings for Red Hat LINUX 8.0 and
later
drivers:
1. Click the Red Hat icon.
2. Select Preferences - Mouse to open the Mouse Preferences dialog box.
3. Click the Motion tab.
4. Set the Acceleration slider slightly left of the center position.
NOTE: The sliders in Red Hat LINUX versions 8 and above do not contain numbers or tick marks. Proper
alignment may be achieved only by trial and error.
5. (Optional) Set the Sensitivity and Threshold sliders to the desired positions.
6. Click Close to save your settings and to close the Mouse Preferences dialog box.
7. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using.
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
8. Test the mouse motion in the Video Viewer window.
9. If necessary, repeat steps 4 to 8 until the mouse is properly aligned.
To adjust the mouse speed and pointer settings for Red Hat Enterprise
LINUX
drivers:
There are two ways to open the Mouse dialog box:
• To open the Mouse dialog box using a menu, go to step 1.
• To open the Mouse dialog box using icons, go to 4.
1. Click the Main Menu icon.
2. Select Programs - Settings - Peripherals - Mouse to open the Mouse dialog box.
3. Go to step 8 on page 16.
16 DSR2035/8035 Switch Installer/User Guide
4. Click the Start Here icon to open the Start Here dialog box.
5. Click the Preferences icon to open the Control Center dialog box.
6. Click the Peripherals icon to open the Peripherals dialog box.
7. Click the Mouse icon to open the Mouse dialog box.
8. Set the Acceleration slider to the middle position.
9. (Optional) Select the desired Mouse buttons option and set the Threshold slider to the
desired
position.
10. Click OK to save your settings and to close the Mouse dialog box.
11. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using.
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and pointer settings for SUSE LINUX drivers:
1. Click the SUSE icon and select the Control Center menu option. (By default, SUSE uses a
modified version of the KDE graphical user interface.)
2. Click anywhere in the screen area to open the Behavior (first time use default) - Control Center
window where you clicked.
3. If the Index side navigation bar is shown in tree view, click the plus symbol (+) next to
Peripherals to display the submenu items. Otherwise, select
4. Select the Mouse option to display the Mouse - Control Center dialog box.
5. Click the Advanced tab.
6. Set the Pointer acceleration slider to the leftmost position (1.0x).
7. (Optional) Set the Pointer threshold, Double click interval, Drag start time, Drag start distance
and Mouse wheel scrolls by sliders to the desired positions.
8. If necessary, click Defaults to restore the default settings.
9. Click Apply to save your settings.
10. Click the X button in the upper-right corner to close the Mouse - Control Center dialog box.
11. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView 2.x or earlier software, click Mouse Align.
• If you are using DSView 3.0 or later software, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
Peripherals.
The mouse resynchronizes and should work properly.
UNIX
Chapter 2: Installation 17
To adjust the mouse speed and pointer settings for Sun Solaris v9 drivers:
NOTE: To use a Sun Solaris driver with the DSView software and DSR switch, you must have the following
versions of DSView software on your host system and DSR switch firmware:
• DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later
• DSR switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x
• DSR switch with DSView software 3.0 and later - Firmware version 3.0 or later
1. From the Workspace Menu, select Desktop Manager and go to 3.
- or -
Click on the tab above the Text Note control and select Applications to open the Application
Manager window.
2. Click the Desktop_Controls icon to open the Application Manager Desktop_Controls
window.
3. Double-click the Mouse Style Manager icon to open the Style Manager toolbar and Style
Manager - Mouse dialog box.
4. In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.
5. (Optional) Select the desired Handedness and Button 2 options and set the Double-Click and
the Threshold sliders to the desired positions. Test the double-click speed by double-clicking
on the mouse icon.
6. Click OK to to save your settings and to close the dialog box.
7. If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any
active remote session window.
8. Set the mouse scaling to normal by performing the following actions:
a. From the Video Viewer menu, select Tools - Session Options to open the Session Options
dialog box.
b. Click the Mouse tab.
c. In the Mouse Scaling area, select the Default radio button.
d. Click OK to save your settings and to close the Session Options dialog box.
9. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
18 DSR2035/8035 Switch Installer/User Guide
To adjust the mouse speed and pointer settings for Sun Solaris v10 drivers:
NOTE: To use a Sun Solaris driver with the DSView software and DSR switch, you must have the following
versions of DSView software on your host system and DSR switch firmware:
• DSView software version 2.x and earlier - DS Management Software suite version 1.0.9.202 or later
• DSR switch with DSView software version 2.x and earlier - Firmware version 1.0.0.106 to 2.x
• DSR switch with DSView software 3.0 and later - Firmware version 3.0 or later
1. On the Front Panel dashboard, click the Style Manager button to open the Style
Manager
toolbar.
2. On the Style Manager toolbar, double-click the Mouse icon to open the Style Manager - Mouse
dialog box.
3. In the Style Manager - Mouse dialog box, set the Acceleration slider to 1.0.
4. (Optional) Select the desired Handedness and Button 2 options and set the Double-Click and
the Threshold sliders to the desired positions. Test the double-click speed by double-clicking
the mouse icon.
5. Click OK to save your settings and to close the dialog box.
6. If you are using DSView or AVWorks software, select Video - Scaling - Auto Scale in any
active remote session window.
7. Set the mouse scaling to normal by performing the following actions:
a. From the Video Viewer menu, select Tools - Session Options to open the Session Options
dialog box.
b. Click the Mouse tab.
c. In the Mouse Scaling area, select the Default setting.
d. Click OK to to save your settings and to close the Sessions Options dialog box.
8. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using.
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
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