Avocent DSR1022 User Manual

DSR1021 DSR1022 DSR1024
How to Control Branch Locations Without Leaving Your Office
Managing branch offices and diverse device types without on-site personnel are critical
®
issues facing IT administrators today. The Avocent family of DSR cost-effective KVM over IP appliances specifically designed for IT administrators who need to easily troubleshoot, reboot or even power cycle servers or serial-based network devices in branch offices. Using standard IP connections, our patented KVM over IP technology provides a single, centralized management interface to access and control devices regardless of location or type. The DSR branch switches, built on field-proven KVM over IP technology, combine external modem support and power control in a single solution. This complete solution provides secure 24/7 remote access to critical network devices in your branch offices. With remote access to diverse devices and a secure, centralized management interface, the DSR branch switches help IT administrators avoid costly on-site service calls to branch offices and improve access to business­critical devices.
branch switches are
BRANCH OFFICES
DSR BRANCH APPLIANCE BENEFITS
Secure, centralized access
avoids the need for costly on-site visits to branch offices
Remote access with integrated
KVM, an external modem and power control
Boot-cycle control of servers
and serial devices from a remote centralized software interface
One, four or eight configurable
port(s) provide maximum flexibility for connecting servers or serial devices
External modem support lets
you dial into a remote server or serial device when the primary WAN is unaccessible
Typical Branch Office Environment
Router
DSR1021 KVM Switch
Chicago
Los Angeles
Branch Office
Branch Office
Up to 4 Servers
Up to 8 Servers
Router
DSR1022 KVM Switch
Miami
Branch Office
TCP/IP
WAN
Router
TCP/IP
WAN
DSR1024 KVM Switch
1 Server
TCP/IP
WAN
Network Operations
Center (NOC)
With the family of DSR branch switches, administrators in the NOC can troubleshoot their remote servers or serial devices without ever leaving their desk. DSView® management software lets administrators manage remote servers and VT100 network devices in branch offices with the same DSView interface they use to manage their data center devices.
BRANCH OFFICES
Q: I have servers at multiple sites. How do I use the Avocent
DSR branch switches to provide access?
A: The DSR branch switches can be deployed wherever
computers or servers are located. They connect to your network. Your technicians and administrators can access the attached devices directly from their desk.
Q: How does this branch office solution work with the
®
DSView
software I have in my data center?
A: The DSR branch switches are part of the Avocent DS Series
KVM over IP switching solution. The DSR branch switches are accessed using Avocent DSView management software. Users do not have to learn a new interface since they would use the same DSView software to access a server in the data center or in a remote office.
Q: Can the DSR branch switches provide access to
other devices?
A: The DS Series has a wide variety of connection adaptors.
Use the VT100 serial adaptor to access routers, DSUs or other networking devices.
Q: How do I get access if my network connection to a site
is down?
A: The DSR branch switches have a port that can be connected
to a modem. This provides access to the site when the IP connection is not working. By connecting the router or DSU to the DSR branch switch, you can diagnose WAN or server problems.
Q: I use remote control software to manage my remote
locations. How is this different?
A: The DSR branch switches connect to the keyboard, video
and mouse port of the computer. Unlike remote control software, the DS Series products do not require a functioning operating system, network stack, or application to be running to access the computer. By connecting externally, a CTRL­ALT-DEL command can be sent to reboot the computer. During the boot up, the BIOS can be accessed or the boot can be single stepped in order to troubleshoot boot problems. Remote control software cannot give boot level access.
Q: Depending on my site, my link speeds can be different.
How do the DSR switches handle different speeds?
A: The DSR branch switches use the Avocent Dambrackas Video
TM
Compression
(DVC) algorithm. It provides selections to reduce the number of colors, including a gray scale selection, to operate over a variety of link speeds including speeds of an analog modem.
Q: What are the differences between the branch switches?
A:
SWITCH TARGET DEVICE USERS
DSR1021 8 1 local/1digital
DSR1022 4 1 local/1digital
DSR1024 1 1 local/1digital
Q: Sometimes I need to cycle power to a device to reset it.
How do I cycle power remotely?
A: The DSR branch switches have a power control port built into
the appliance. By connecting this port to an Avocent SPC power control device, you can remotely check power starts and cycle power. This means no more calling someone at the location to explain which power switch they need to cycle.
Corporate Headquarters 4991 Corporate Drive, Huntsville, AL 35805 TEL 866.286.2368 FAX 256.430.4030
www.avocent.com
Avocent, the Avocent logo, The Power of Being There, DSR, DSView and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation. All other marks are the property of their respective owners. Copyright © 2004. Avocent Corporation.
0105-DSR-AB-BO
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