
DSR1021 
DSR1022 
DSR1024
How to Control Branch Locations 
Without Leaving Your Office
Managing branch offices and diverse device types without on-site personnel are critical
®
issues facing IT administrators today. The Avocent family of DSR 
cost-effective KVM over IP appliances specifically designed for IT administrators who 
need to easily troubleshoot, reboot or even power cycle servers or serial-based network 
devices in branch offices. Using standard IP connections, our patented KVM over IP 
technology provides a single, centralized management interface to access and control 
devices regardless of location or type. The DSR branch switches, built on field-proven 
KVM over IP technology, combine external modem support and power control in a single 
solution. This complete solution provides secure 24/7 remote access to critical network 
devices in your branch offices. With remote access to diverse devices and a secure, 
centralized management interface, the DSR branch switches help IT administrators 
avoid costly on-site service calls to branch offices and improve access to businesscritical devices.
 branch switches are
BRANCH OFFICES
DSR BRANCH 
APPLIANCE BENEFITS
• Secure, centralized access 
avoids the need for costly 
on-site visits to branch offices
• Remote access with integrated
KVM, an external modem and 
power control
• Boot-cycle control of servers 
and serial devices from a remote 
centralized software interface
• One, four or eight configurable
port(s) provide maximum 
flexibility for connecting servers 
or serial devices
• External modem support lets 
you dial into a remote server or 
serial device when the primary 
WAN is unaccessible
Typical Branch Office Environment
Router
DSR1021 
KVM Switch
Chicago
Los Angeles
Branch Office
Branch Office
Up to 4 
Servers
Up to 8 
Servers
Router
DSR1022 
KVM Switch
Miami
Branch Office
TCP/IP
WAN
Router
TCP/IP
WAN
DSR1024 
KVM Switch
1 Server
TCP/IP
WAN
Network Operations
Center (NOC)
With the family of DSR branch switches, 
administrators in the NOC can troubleshoot 
their remote servers or serial devices without 
ever leaving their desk. DSView® management 
software lets administrators manage remote 
servers and VT100 network devices in branch 
offices with the same DSView interface they 
use to manage their data center devices.
 

BRANCH OFFICES
 Q: I have servers at multiple sites. How do I use the Avocent
DSR branch switches to provide access?
A: The DSR branch switches can be deployed wherever
computers or servers are located. They connect to your 
network. Your technicians and administrators can access the 
attached devices directly from their desk.
Q: How does this branch office solution work with the
®
DSView
 software I have in my data center?
A: The DSR branch switches are part of the Avocent DS Series
KVM over IP switching solution. The DSR branch switches 
are accessed using Avocent DSView management software. 
Users do not have to learn a new interface since they would 
use the same DSView software to access a server in the 
data center or in a remote office.
Q: Can the DSR branch switches provide access to
other devices?
A: The DS Series has a wide variety of connection adaptors.
Use the VT100 serial adaptor to access routers, DSUs or 
other networking devices.
Q: How do I get access if my network connection to a site
is down?
A: The DSR branch switches have a port that can be connected
to a modem. This provides access to the site when the 
IP connection is not working. By connecting the router or 
DSU to the DSR branch switch, you can diagnose WAN 
or server problems.
Q: I use remote control software to manage my remote
locations. How is this different?
A: The DSR branch switches connect to the keyboard, video
and mouse port of the computer. Unlike remote control 
software, the DS Series products do not require a functioning 
operating system, network stack, or application to be running 
to access the computer. By connecting externally, a CTRLALT-DEL command can be sent to reboot the computer. During 
the boot up, the BIOS can be accessed or the boot can be 
single stepped in order to troubleshoot boot problems. Remote 
control software cannot give boot level access.
Q: Depending on my site, my link speeds can be different.
How do the DSR switches handle different speeds?
A: The DSR branch switches use the Avocent Dambrackas Video
TM
Compression
 (DVC) algorithm. It provides selections to 
reduce the number of colors, including a gray scale selection, 
to operate over a variety of link speeds including speeds of 
an analog modem.
Q: What are the differences between the branch switches?
A:
SWITCH TARGET DEVICE USERS
DSR1021 8 1 local/1digital
DSR1022 4 1 local/1digital
DSR1024 1 1 local/1digital
 Q: Sometimes I need to cycle power to a device to reset it.
How do I cycle power remotely?
A: The DSR branch switches have a power control port built into
the appliance. By connecting this port to an Avocent SPC 
power control device, you can remotely check power starts 
and cycle power. This means no more calling someone at the 
location to explain which power switch they need to cycle.
Corporate Headquarters 
4991 Corporate Drive, Huntsville, AL 35805 
TEL 866.286.2368 FAX 256.430.4030
www.avocent.com
Avocent, the Avocent logo, The Power of Being There, DSR, DSView 
and Dambrackas Video Compression are trademarks or registered 
trademarks of Avocent Corporation. All other marks are the property 
of their respective owners. Copyright © 2004. Avocent Corporation.
0105-DSR-AB-BO