Avaya J139 SIP Quick Start Guide

Quick Reference for Avaya
J139 SIP IP Phone in Avaya
Aura

Main menu

®

Release 4.0.9

©

2020-2021, Avaya Inc.

All Rights Reserved.

The following table lists the Main menu icons used in
Avaya J139 IP Phone:

Icons Name Description

Administration To access

Features To access administrator

Applications • To access phone

Settings To change your phone

Network
information

activated features.

applications such as
Contacts, Recents,
and Activate screen
saver.

• To log out of the
phone extension to
protect your settings
or let another user log
in.

settings, customize
button labels, adjust
brightness, audio
settings, assign speed
dial entries, etc.

To check network
settings.

administration settings.

Table continues…

April 2021

Issue 1

Icons Name Description

About To view the phone

model, software
version, default device
type, and the default
server type.

General phone icons

The following table lists the icons used in Avaya J139
IP Phone:

Icon Description

Microphone is muted.

Missed call on your phone. You can
see this icon in the Recents
application.

Incoming call; indicates you have
answered this call. You can see this
icon in the Recents application.

Outgoing call; indicates you have
made this call. You can see this
icon in the Recents application.

Incoming call is alerting.

Outgoing call; indicates you have
made this call.

Call is active.

Call is on hold.

Call is on hold during conference
call setup.

Conference is active.

Conference is on hold.

Table continues…

Icon Description

Use the Right or Left navigation
arrow to see more pages /
screens / options.

Scroll left for other options.

Scroll right for other options.

Indicates that the phone is not
connected to the Session Manager
and is operating in Failover mode.
Some features might not be
available or work incorrectly.

If the appearance line displays this
icon, it indicates that the phone has
encountered a failure and has
preserved the media session until
the near user hangs up.

This icon can also indicate that the
phone is connected to the call
server but the features are not
available.

The Do not disturb feature is on.

The Call forward feature is on.

Indicates that the call is using a
wideband codec for excellent voice
quality.

Indicates a low network
performance or presence of local
network issues that might result in
lower call quality.

Indicates that the SLA Mon™ agent
has taken control of the phone.

Indicates that the call is being
recorded for SLA Mon™.

Indicates that the audio of this call
is secure.

Indicates that the audio alert for
incoming calls is off.

Indicates that you have missed a
call. The number in the icon
indicates the number of missed
calls.

Table continues…

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Icon Description

Indicates that you have missed a
call. The + in the icon indicates that
the number of missed calls are
more than 9.

Autodialing feature

Getting started

Entering the provisioning details

Enter the provisioning server address if the phone
prompts, for example, when you connect to the network
for the first time.

Obtain the provisioning server address from the system
administrator.

1. When you boot the phone for the first time, the Auto
Provisioning screen displays Do you want to
activate Auto Provisioning now?, press one
of the following:

• Yes: To connect to the Device Enrollment Services

server to obtain the provisioning server address and
ignore the provisioning server address from the
DHCP.

• No: To obtain the provisioning server address from

the DHCP server.

In case of a time out, and the DHCP does not provide
the provisioning server address, the phone selects
Yes.

If the connection to Device Enrollment Services is
successful, and the phone receives the provisioning
server address, the phone continues to boot and not
prompt you for the provisioning server address.

If the connection to Device Enrollment Services is
successful, and the phone does not receive the
provisioning server address from Device Enrollment
Services, the phone prompts you for a Numeric
Enrollment code. Contact your administrator for a
numeric enrollment code. When you enter the valid
numeric enrollment code, the phone continues to boot
and not prompt you for the provisioning server
address.

If you do not have a numeric enrollment code, press
Cancel. The phone continues to boot using the
DHCP.

The phone displays the Starting message. If the
phone does not receive the provisioning server

address from the Device Enrollment Services or the
DHCP server, the phone displays the Enter
provisioning details screen.

2. On Enter provisioning details screen, press one of the
following:

• Config: To enter the provisioning server address.

• Never: To never prompt for the provisioning server

address.

• Cancel: To cancel the prompt and display the Login

screen.

3. After you have pressed Config, enter the provisioning
server address in the Address field.

The address is an alphanumeric URL like http://
myfileserver.com/j100/.

Tip:

To enter the dot symbol (.) in the field, press the
alphanumeric soft key to toggle to the ABC mode.

To enter the forward slash symbol (/) in the field,
press the / soft key.

4. (Optional) Enter the Group number.
Obtain the Group number from your system

administrator. The value ranges from 0 to 999. 0 is the
default value. If you do not enter any value in this
field, the phone uses the default value.

5. Press Save.
The phone continues to boot and connect to the

provisioning server address for provisioning
configuration.

Identifying the device type during phone boot-up

Avaya J100 Series IP Phones screen displays the device
type during the phone boot-up. This feature is supported
only in the phone software version 4.0.3 and later.

1. Set up the phone hardware.

2. Plug the Ethernet cable to the phone.
The phone powers up and starts to initialize.
The phone primary screen displays one of the

following as the backsplash screen:

• A screen with Avaya text for Avaya SIP phones

• A screen with Open SIP text for Open SIP phones

Logging in to your phone

Your extension and password are provided by your
administrator.

1. On the Login screen in the Username field, type your
extension.

2. Press Enter.

3. In the

4. Press Enter.

5. To change the extension number or the password,

Password field, type your password.

press Backspac.

Logging out of your phone

Use this procedure to log out of your extension.

1. Press the Main menu.

2. Scroll to Applications and press Select.

3. Scroll to Log out, and press Select.

4. In the confirmation window, press Log out.

Locking your phone

You can lock your phone to prevent unauthorized use of
the phone when you are away. Locking your phone does
not log you out, you can still receive all calls and make
calls to emergency numbers.

To lock the phone, press Main menu, and select

Applications > Lock.

Operations

Making a call by using the manual dial mode

In a manual dial mode, you can edit the dialed input and
initiate a call using the current dialed string. When you
initiate a call, there is no dial tone, and no time out for
completing the dialed string.

• Do one of the following:

- Lift the handset.

- Press Speaker.

- Press Headset.

• Dial the number, and press the Call soft key or OK

button.
Or

• Just dial the number, and press the Call soft key or OK

button.
If your system administrator has enabled the digit

mapping feature the phone can automatically correct
wrongly dialed numbers or prevent you from dialing
certain numbers.

Making a call by using speed dial

Ensure you have speed dial numbers assigned to your
contacts.

Press and hold the dial pad key assigned to the
number you want to call.

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