Avaya J129 SIP Quick Start Guide

Quick Reference for Avaya J129 SIP IP Phone in Avaya Aura

Release 4.0.9

2020-2021, Avaya Inc.

April 2021

Issue 1

Icons on the phone

The following table lists the icons used in the Avaya J129 IP Phone:

Icon Description

Line indicator; first call appearance

Line indicator; second call appearance

More than 10 recent missed calls

Recents- Outgoing call

Icon Description

Failover

Radio button off

Radio button on

Feature unavailable

Call forward

Handset

Main Menu

The following table describes each of the Main menu options.

Name Description

Recents To view the call history.

Contacts To add, edit, or delete a

contact.

Voice Mail To check your voice

messages.

Features To access administrator

activated features

Settings To change your phone

settings, audio settings, display settings, and more.

Network Information To check network

settings.

Lock To lock your phone.

Log Out To sign off the phone, to

protect your settings, or to let another user to log in.

Administration To access administration

settings.

About IP Deskphone To display the phone

software version, and the default device type.

Recents- Missed call

Recents- Incoming call

Outgoing recents MDA

Missed call

Check

MDA active

New call setup

Voicemail

Checkbox off

Checkbox on

Active conference

Conference on hold

Contrast

EC500

Table continues…

Hold

Phone lock

Ringer on

Ringer off

Speaker

Do not disturb

Operations

Entering the provisioning details

Enter the provisioning server address if the phone prompts, for example, when you connect to the network for the first time.

Obtain the provisioning server address from the system administrator.

1. When you boot the phone for the first time, the Auto Provisioning screen displays Do you want to activate Auto Provisioning now?, press one of the following:

• Yes: To connect to the Device Enrollment Services

server to obtain the provisioning server address and ignore the provisioning server address from the DHCP.

• No: To obtain the provisioning server address from

the DHCP server.

In case of a time out, and the DHCP does not provide the provisioning server address, the phone selects Yes.

If the connection to Device Enrollment Services is successful, and the phone receives the provisioning server address, the phone continues to boot and not prompt you for the provisioning server address.

If the connection to Device Enrollment Services is successful, and the phone does not receive the provisioning server address from Device Enrollment Services, the phone prompts you for a Numeric Enrollment code. Contact your administrator for a numeric enrollment code. When you enter the valid numeric enrollment code, the phone continues to boot and not prompt you for the provisioning server address.

If you do not have a numeric enrollment code, press Cancel. The phone continues to boot using the DHCP.

The phone displays the Starting message. If the phone does not receive the provisioning server address from the Device Enrollment Services or the DHCP server, the phone displays the Enter provisioning details screen.

2. On Enter provisioning details screen, press one of the following:

• Config: To enter the provisioning server address.

• Never: To never prompt for the provisioning server

address.

• Cancel: To cancel the prompt and display the Login

screen.

3. After you have pressed Config, enter the provisioning server address in the Addr field.

The address is an alphanumeric URL like http:// myfileserver.com/j100/.

Tip:

To enter the dot symbol (.) in the field, press the alphanumeric soft key to toggle to the ABC mode.

To enter the forward slash symbol (/) in the field, press the / soft key.

4. (Optional) Enter the Group number. Obtain the Group number from your system

administrator. The value ranges from 0 to 999. 0 is the default value. If you do not enter any value in this field, the phone uses the default value.

5. Press Save. The phone continues to boot and connect to the

provisioning server address for provisioning configuration.

Making a call by using the manual dial mode

In a manual dial mode, you can edit the dialed input and initiate a call using the current dialed string. When you initiate a call, there is no dial tone, and no time out for completing the dialed string.

• Do one of the following:

- Lift the handset.

- Press Speaker.

• Dial the number, and press the Call soft key or OK

button. Or

• Just dial the number, and press the Call soft key or OK

button. If your system administrator has enabled the digit

mapping feature the phone can automatically correct wrongly dialed numbers or prevent you from dialing certain numbers.

Setting the dialing mode

Use this procedure to set the dialing method used to initiate dialing.

1. Press Main menu > Settings > Phone Settings.

2. Press the Main menu.

3. Use the Down Arrow key to go to the Dial mode

screen.

4. Press Toggle to select one of the following options:

• Manual: Press the Call soft key to start a call.

Note:

In the IP Office environment, use the Manual mode.

• Auto: Ensure that the dialed digits match the dial

plan to start a call.

• Default: Press the Call soft key to start a call.

5. Press Save.

Making a call by using the auto-dial mode

In an auto-dial mode, when you initiate a call by off-hook, you hear a dial tone until you press any digit from the dial pad. You can edit a partially entered dialed input after initiating a call. You hear a DTMF feedback tone for the digits pressed on the dial pad. The phone automatically places the call when it detects that the dialing string is complete or when there is a time out.

To initiate a call quickly, you can press the # key to indicate the end of the dial, and the phone places the call.

1. Do one of the following:

• Lift the handset.

• Press Speaker.

2. Dial the number. Or

3. Just dial the number.

Making a call from the local Сontacts list

1. Press Main menu > Contacts. The phone displays the message “Use dial pad

to search”.

2. Scroll to the contact you want to call.

3. (Optional) Press the digits on the dial pad that correspond to the letters of the name of the person you want to call.

For example, press 76484 to search for someone whose name is Smith.

4. Press Call.

Making a call from the corporate database Сontacts list

Depending on the configuration by your administrator you may be able to search and call contacts from other remote contacts lists or directories.

1. On the Phone screen, press one of the following:

• Main menu > Contacts > Search.

• Contacts > Search.

2. Press Search.

3. Enter the digits on the dial pad that correspond to the name of the person you want to call.

For example, press 76484 to search for someone whose name is Smith.

4. Press Search again. The phone displays the contact saved in the corporate

database.

5. Press Call.

Making a call from Recents

Use this procedure to make a call from call history. If the system administrator configures emergency calling for your phone, the Emerg softkey replaces the Recents soft key.

1. On the Phone screen, press one of the following:

• Main menu > Recents

+ 3 hidden pages