Avaya J129 Quick Start Guide

Icon Description
Outgoing recents MDA
Icon Description
Ringer on
Quick Reference for Avaya J129 SIP IP Phone in Open SIP
Release 4.0.9
Issue 1
©
2019-2021, Avaya Inc.
All Rights Reserved.
The Avaya J129 IP Phone is a SIP-based phone intended to be used for basic business communications. The phone supports two-call appearances with a single-line call display.
Physical specifications
• Single call appearance
• A 128 x 32 pixels graphical LCD
• Three softkeys
• Dual 10/100 network ports
• Power over Ethernet class one device
• Magnetic Hook Switch

Icons on the phone

The following table lists the icons used in the Avaya J129 IP Phone:
Icon
Description
Line indicator; first call appearance
Line indicator; second call appearance
More than 10 recent missed calls
Recents- Outgoing call
Recents- Missed call
Recents- Incoming call
Table continues…
April 2021
Missed call
Check
MDA active
New call setup
Voicemail
Checkbox off
Checkbox on
Active conference
Conference on hold
Contrast
EC500
Failover
Radio button off
Radio button on
Feature unavailable
Call forward
Handset
Hold
Phone lock
Table continues…
Ringer off
Speaker
Do not disturb

Getting Started

Entering the provisioning server address

Use this procedure to enter the provisioning server address where asked to do so. For example, when the phone is first plugged into the network.
Get the provisioning server address from the system administrator.
1. On the Configure Provision Server screen, press one of the following softkeys;
Config: To enter the provisioning server address.
Never: To never prompt for the provisioning server address.
Cancel: To cancel the prompt and display the Log Out screen. You can also press Back to cancel the prompt and display the Log Out screen.
2. In the Prov Server field, enter the provisioning server address. The address can be in the form of a numerical IP address or an alphanumeric fully qualified domain name.
Tip:
To enter the dot symbol (.) in the field, press the alphanumeric softkey to toggle to the alphanumeric mode.
3. Press

Identifying the device type during phone boot-up

1. Set up the phone hardware.
2. Plug the Ethernet cable to the phone.
Save.
The phone reboots.
The phone powers up and starts to initialize.
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Handling calls

Making a call by using the dial mode

Use this procedure to make a call without lifting the handset or pressing Speaker.
Set the dial mode on the phone to Auto or Manual.
• If the dial mode is set to Auto, dial the required number of digits.
The phone initiates the call when the inter digit timer times out.
• If the dial mode is set to Manual, dial the number and press the Call softkey or OK button.

Making a call without using the dial mode

1. Lift the handset or press Speaker.
2. Press the digits on the dial pad. The phone initiates the call when the inter digit timer
times out.

Making a call from the local contacts list

Use this procedure to make a call from the local contacts list. In an Open SIP environment, the local contacts are synchronized with the network file server.
1. Press Main Menu > Contacts. The phone displays the message Use dial pad to
search.
2. Press the digits on the dial pad that correspond to the letters of the name of the person you want to call.
For example, press 764 to search for someone whose name is Smith.
3. Press one of the following to start a call to the selected number:
Call
OK

Making a call from the call history

Use this procedure to make a call from the call history. If the system administrator has configured emergency calling for your phone, Emerg softkey replaces the Recents softkey.
1. On the phone, navigate to Main Menu > Recents, and press Select.
2. Use the Up and Down arrow keys to select the number that you want to call.
3. Press one of the following to start a call:
Call
OK

Making an emergency call

Ensure that the Emerg soft key is assigned by your administrator.
Do one of the following:
• On the Phone screen, press the Emerg soft key, and again press Emerg when the phone prompts you for confirmation.
• Dial the emergency number by using the dial pad.

Making an attended transfer

An attended transfer is when you put an active call on hold and establish a second call with the call-transfer recipient before transferring the call.
1.
2. Do one of the following:
• Use the keypad to dial the number to which you want to transfer the call .
The first call is put on hold, and the recipient’s phone starts ringing.

Making an unattended transfer

An unattended transfer is when you transfer an active call without establishing a call with the call-transfer recipient.
1.
2. Do one of the following:
• Use the keypad to dial the number to which you want to transfer the call.
The first call is put on hold, and the recipient’s phone starts ringing.

Call forward

Activating and deactivating Call Forward

Ensure that the system administrator enables Call Forward features for your extension.
1. Press Main menu > Features.
2. Use the Down Arrow key to go to one of the following Call Forward screens.
• Call Fwd
• Call Forward-Busy
• Call Forward-No Answer
3. Press Select or OK.
4. In the
5. Press Save or OK.
6. To deactivate any of the Call Forward feature, go to
Destination field, enter the number where you
want to forward the incoming calls.
The phone generates a confirmation tone and returns to the Features menu.
the respective screen and press Select or OK.

Simultaneous Ring Personal

With the Simultaneous Ring Personal (SRP) feature, you can list up to 10 phone numbers or SIP-URI addresses you want to receive calls to in addition to your primary phone. This feature may be used when, for example, you are not at your desk phone and you need to answer a call from your cell phone. Simultaneous ring can be turned off when you are at your desk on a call.
Important:
If your cell phone has the voice mail which is activated before your office voice messaging, the voice messages will be recorded in your cell phone database.
Note:
If Simultaneous Ring Personal is activated, the corresponding LED on the phone is green. If the feature is disabled, the LED is red. Contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. See
www.broadsoft.com/ for more information.

Accessing Simultaneous Ring Personal from the phone menu

Use this task to access Simultaneous Ring Personal page from the phone menu for configuring the settings, viewing and editing the list of simultaneous ring numbers.
1. On the phone, go to Main menu > Features.
2. Scroll to Simultaneous ringing, and press Config.

Disabling Simultaneous Ring Personal during an active call

Use this procedure to turn off Simultaneous Ring Personal when you are on an active call.
1. On the phone, go to Main menu > Features > Simultaneous ringing > Config.
2. On the Simultaneous ringing page, scroll to Do not ring with active call.
3. Press Toggle to disable or enable the setting. The changes will be saved automatically.
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