First Edition
February 2020
Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or
by any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS,
LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS
MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND
SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR
LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE
PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
ii
Table of Contents
Notices ................................................................ iv
Safety information ............................................. v
Care & Cleaning ................................................vii
Takeback Services .........................................viii
1.1 Welcome! .................................................. 1-1
1.2 Package Contents ................................ 1-1
1.3 Assembling the Monitor Arm/Base .. 1-2
1.4 Connect Cables ...................................... 1-3
1.4.1 Rear of the LCD Monitor ..........................1-3
1.5 Monitor Introduction ............................. 1-4
1.5.1 Using the Control Buttons .......................1-4
1.5.2 GamePlus Function .....................................1-5
1.5.3 GameVisual Function ..................................1-7
2.1 Detaching the Stand (for VESA Wall
Mount) ............................................................. 2-1
2.2 Adjusting the Monitor .......................... 3-1
3.1 OSD (On-Screen Display) Menu ....... 3-2
3.1.1 How to Reconfigure ....................................3-2
3.1.2 OSD Function Introduction .......................3-3
3.2 Aura ....................................................... 3-10
3.3 Specifications ..................................... 3-11
3.4 Troubleshooting (FAQ) ..................... 3-13
3.5 Supported Timing List ...................... 3-14
iii
Notices
Federal Communications Commission
Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product implements power management functionality. In case of no
signal input after 10 seconds, the product automatically goes to sleep/standby
mode.
iv
Canadian Department of
Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
AEEE Yönetmeliğine Uygundur
Regional Notice for India
This product complies with the “India E-Waste (Management) Rules, 2016”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated
biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in
concentrations exceeding 0.1 % by weight in homogenous materials and
0.01% by weight in homogenous materials for cadmium, except for the
exemptions listed in Schedule II of the Rule.
Safety information
• Before setting up the monitor, carefully read all the documentation
that came with the package.
• To prevent re or shock hazard, never expose the monitor to rain or
moisture.
• Never try to open the monitor cabinet. The dangerous high voltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to x it by yourself. Contact a
qualied service technician or your retailer.
• Before using the product, make sure all cables are correctly
connected and the power cables are not damaged. If you detect any
damage, contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.
v
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local
power standard.
• Do not overload power strips and extension cord. Overloading can
result in re or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Never push objects or spill liquid of any kind into the slots on the
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate congured receptacles marked
between 100-240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible.
• If you encounter technical problems with the monitor, contact a
qualied service technician or your retailer.
• This product may contain chemicals known to the State of California
to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
• Provide an earthing connection before the mains plug is connected
to the mains.
vi
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect
the cables and power cord. Follow the correct lifting techniques
when positioning the monitor. When lifting or carrying the monitor,
grasp the edges of the monitor. Do not lift the display by the stand or
the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with
the monitor:
• The screen may icker during the initial use due to the nature of the
uorescent light. Turn off the Power Switch and turn it on again to
make sure that the icker disappears.
• You may nd slightly uneven brightness on the screen depending on
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen
will recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or ashes, or cannot work anymore,
contact your dealer or service center to x it. Do not repair the screen
by yourself!
vii
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when
trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
Where to find more information
Refer to the following sources for additional information and for product and
software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of the
standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the
highest standards for protecting our environment. We believe in providing
solutions for our customers to be able to responsibly recycle our products,
batteries and other components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
viii
1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper, broader, and
brighter display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!
1.2 Package Contents
Check your package for the following items:
LCD Monitor
Monitor Base
Quick Start Guide
Warranty Card
1x USB Cable (optional)
1x Adaptor
1x Power Cord
1x HDMI Cable (optional)
1x DP Cable (optional)
LED projection cover and changeable lms (optional)
Input/Output Ports Cover
• If any of the above items is damaged or missing, contact your retailer
immediately.
• Select “ON” when you see the message “LIGHT IN MOTION ON/OFF”
appears if you want to turn on the red light on the base. Select “OFF” if you
want it to turn off. If you disable this function but later wish to reactivate
it, please use the OSD menu to turn it on.
• If no signal is detected for around 12 minutes, the monitor automatically
enters saving mode.
ASUS LCD Monitor XG27WQ Series
1-1
1.3 Assembling the Monitor Arm/Base
• While assembling the monitor arm/base, we recommend that you keep the
monitor inside its EPS (Expanded Polystyrene) packaging.
1. Align the screw hole on the arm with the bundled screw on the base. Then
insert the base into the arm.
2. Fix the base to the arm by fastening the bundled screw.
3. Align the triangle marks on the monitor base and the LED projection cover.
Then attach the LED projection cover to the monitor base.
4. Remove the monitor from its EPS packaging.
1-2
• Base screw size: M5 x 13 mm
Chapter 1: Product Introduction
1.4 Connect Cables
1.4.1 Rear of the LCD Monitor
1
4 5
1. Control buttons
2. Cable management
3. Kensington Lock
4. Earphone jack
5. DisplayPort
HDMI-1 HDMI-2
32
86 7 10
9
6. HDMI-1 port
7. HDMI-2 port
8. USB 3.0 Type B port
9. USB 3.0 Type A port x2
10. DC-IN port
ASUS LCD Monitor XG27WQ Series
1-3
1.5 Monitor Introduction
1.5.1 Using the Control Buttons
Use the control buttons on the side of the monitor to adjust the image
settings. Press key 1-5 to activate the key list page.
1
2
3
4
5
6
1. ( 5-way) Button:
• Turn on the OSD menu. Enact the selected OSD menu item.
• Increase/Decrease values or moves your selection up/down/
left/right.
2. Close Button:
• Exit the OSD menu.
• Turn on the OSD menu when the monitor enters standby mode
or display the "NO SIGNAL" message.
3. GamePlus Button:
• Activate Crosshair, Timer, FPS Counter, or Display Alignment
function.
• Move the ( ) button up/down to select and press
( ) to conrm the function needed.
• Turn on the OSD menu when the monitor enters standby mode
or display the "NO SIGNAL" message.
1-4
Chapter 1: Product Introduction
4. GameVisual Button:
• Press this hotkey to switch from eight video preset modes
(Scenery Mode, Racing Mode, Cinema Mode, RTS/RPG Mode,
FPS Mode, sRGB Mode, MOBA Mode, and User Mode) with
GameVisual ™ Video Intelligence Technology.
• Turn on the OSD menu when the monitor enters standby mode
or display the "NO SIGNAL" message.
5. Power Button:
• Press this button to turn the monitor on/off.
6. Power Indicator:
• The color denition of the power indicator is as the table below.
Status Description
White ON
Amber Standby mode
OFF OFF
1.5.2 GamePlus Function
The GamePlus function provides a toolkit and creates a better gaming
environment for users when playing different types of games. The crosshair
overlay with four different crosshair options lets you choose the one that
best suits the game you are playing. There is also an onscreen timer you can
position on the left of the display so you can keep track of the elapsed gaming
time; while the FPS (frames per second) counter lets you know how smooth
the game is running. Display Alignment displays alignment lines on 4 sides
of the screen, serving as an easy and handy tool for you to line up multiple
monitors perfectly.
To active GamePlus:
1. Press the GamePlus hotkey.
2. Move the ( ) button up/down to select among different functions.
3. Press the ( ) button or move the ( ) button right to conrm the
function you choose, and move the ( ) button up/down to navigate
through the settings. Move the ( ) button left to go back, off, or exit.
ASUS LCD Monitor XG27WQ Series
1-5
4. Highlight the desired setting and press the ( ) button to activate
it. Press the button to inactivate it.
GamePlus Main Menu GamePlus — Crosshair GamePlus — Timer
GamePlus
Crosshair
(Practice Mode)
Timer
FPS
FPS Counter
Display Alignment
NEXT BACK/EXIT
GamePlus
NEXT BACK/EXIT
GamePlus
NEXT BACK/EXIT
GamePlus — FPS
Counter
GamePlus
FPS
1-6
NEXT BACK/EXIT
GamePlus
Chapter 1: Product Introduction
1.5.3 GameVisual Function
The GameVisual function helps you select among different picture modes in a
convenient way.
To active GameVisual:
Press the GameVisual hotkey repeatedly to select.
• Scenery Mode: This is the best choice for scenery photo displaying
with GameVisualTM Video intelligence Technology.
• Racing Mode: This is the best choice for racing game playing with
GameVisualTM Video intelligence Technology.
• Cinema Mode: This is the best choice for movie watching with
GameVisualTM Video intelligence Technology.
• RTS/RPG Mode: This is the best choice for Real-Time Strategy (RTS)/
Role-Playing Game (RPG) playing with GameVisualTM Video intelligence
Technology.
• FPS Mode: This is the best choice for First Person Shooter game playing
with GameVisualTM Video intelligence Technology.
• sRGB Mode: This is the best choice for viewing photos and graphics
from PCs.
• MOBA Mode: This is the best choice for Multiplayer Online Battle
Arena (MOBA) games playing with GameVisualTM Video intelligence
Technology.
• User Mode: More items are adjustable in the Color menu.
• In the Racing Mode, the Saturation, Sharpness, and ASCR functions are
not user-configurable.
• In the sRGB, the Saturation, Color Temp., Sharpness, Brightness, Contrast,
and ASCR functions are not user-congurable.
ASUS LCD Monitor XG27WQ Series
1-7
2.1 Detaching the Stand (for VESA Wall Mount)
• Avoid damaging the monitor surface. While detaching the monitor stand, always
keep the monitor inside its EPS packaging.
The detachable stand of this monitor is specially designed for VESA wall
mount.
1. Disconnect power and signal cables. Carefully put the monitor facedown
on its EPS packaging.
2. Remove the covers on where the monitor and the arm meet.
3. Remove the four (4) screws securing the arm to the rear of the monitor.
4. Detach the stand (arm and base) from the monitor.
2-1
Chapter 2: Setup
• The VESA wall mount kit (100 x 100 mm) is purchased separately.
-5°~20°
°5
• Use only the UL Listed Wall Mount Bracket with minimum weight/load
22.7kg (Screw size: M4 x 15 mm).
2.2 Adjusting the Monitor
• For optimal viewing, we recommend that you look at the full face
of the monitor, then adjust the monitor to the angle that is most
comfortable for you.
• Hold the stand to prevent the monitor from falling while changing its
angle.
• The recommended adjusting angle is -5˚ to +20˚ (for tilt)/+50˚ to -50˚
(for swiveling), and adjustable height is 10 cm.
50
• It is normal that the monitor slightly shakes while you adjust the viewing angle.
ASUS LCD Monitor XG27WQ Series
10cm
0°
3-1
3.1 OSD (On-Screen Display) Menu
3.1.1 How to Reconfigure
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
OD
FreeSync Premium Pro
ELMB
GamePlus
GameVisual
Shadow Boost
MOVE/ENTER
BACK
EXIT
1. Press the ( ) button to activate the OSD menu.
2. Move the ( ) button up/down to navigate through the functions.
Highlight the desired function and press the ( ) button to activate
it. If the function selected has a sub-menu, move the ( ) button
up/down again to navigate through the sub-menu functions. Highlight
the desired sub-menu function and press the ( ) button or move
the ( ) button right to activate it.
3. Move the ( ) button up/down to change the settings of the
selected function.
4. To exit and save the OSD menu, press the button or move the
( ) button left repeatedly until the OSD menu disappears. To
adjust other functions, repeat steps 1 to 3.
3-2
Chapter 3: General Instruction
3.1.2 OSD Function Introduction
1. Gaming
Congure your gaming preferences.
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
OD
FreeSync Premium Pro
ELMB
GamePlus
GameVisual
Shadow Boost
MOVE/ENTER
BACK
EXIT
• OD (Over Drive): Speeds up the response time by Over Drive
technology. The adjusting range is from lower Level 0 to the
fastest Level 5.
• FreeSync Premium Pro: Allows a FreeSync Premium Pro
supported graphics source (HDMI and DisplayPort) to
dynamically adjust display refresh rate based on typical
content frame rates for power ecient, virtually stutter free and
lowlatency display update.
• If the FreeSync Premium Pro is enabled, the ELMB function is grayed out.
• ELMB: Decreases motion blur and minimizes ghosting when on-
screen objects are fast-moving. This function is available when
the refresh rate is 100Hz, 120Hz, 144Hz, or 165Hz.
• If the FreeSync Premium Pro is enabled, the ELMB function is grayed out.
• While playing the HDR video, the ELMB function cannot be used.
• GamePlus: Congures the gaming environment. For more
information, refer to pages 1-5 and 1-6.
• GameVisual: Selects the picture mode. For more information,
refer to page 1-7.
ASUS LCD Monitor XG27WQ Series
3-3
• Shadow Boost: Adjusts the monitor gamma curve to enrich the
dark tones in an image making dark scenes and objects much
easier be found. Available options: None, Level 1, Level 2, Level
3, and Dynamic Adjustment.
2. Image
Configure the image parameters.
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
Brightness 90
Contrast
HDR
VividPixel
ASCR
Aspect Control
Blue Light Filter
80
0
MOVE/ENTER
BACK
EXIT
• Brightness: Adjusts the brightness level. The adjusting range is
from 0 to 100.
• Contrast: Adjusts the contrast level. The adjusting range is from
0 to 100.
• HDR: High Dynamic Range. Contains three HDR modes (ASUS
Cinema HDR, ASUS Gaming HDR and FreeSync Premium Pro).
HDR item will be locked when connected to AMD FreeSync
Premium Pro video.
• VividPixel: ASUS Exclusive Technology that brings lifelike
visuals for crystal-clear and detail-oriented enjoyment. The
adjusting range is from 0 to 100.
• ASCR: Enables or disables dynamic contrast ratio function.
• Aspect Control: Adjusts the aspect ratio to Full and 4:3.
• 4:3 is only available when the input source is in 4:3 and 5:4 format.
3-4
Chapter 3: General Instruction
• Blue Light Filter: Reduce the energy level of blue light emitted from
LED backlight. To turn off the Blue Light Filter, select Level 0.
• When Blue Light Filter is activated, the default settings of Racing Mode
will be automatically imported.
• Between Level 1 to Level 3, the Brightness function is user-congurable.
• Level 4 is optimized setting. It is compliance with TUV Low Blue Light
Certication. The Brightness function is not user-congurable.
Please refer to the following to alleviate eye strains:
• Users should take some time away from the display if working for long
hours. It is advised to take short breaks (at least 5 mins) after around 1
hour of continuous working at the computer. Taking short and frequent
breaks is more effective than a single longer break.
• To minimize eye strain and dryness in your eyes, users should rest the eye
periodically by focusing on objects that are far away.
• Eye exercises can help to reduces eye strain. Repeat these exercises
often. If eye strain continues please consult a physician. Eye exercises: (1)
Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes
diagonal.
• High energy blue light may lead to eye strain and AMD (Age-Related
Macular Degeneration). Blue light lter to reduce 70% (max.) harmful blue
light to avoiding CVS (Computer Vision Syndrome).
3. Color
Select the image color you like from this menu.
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
MOVE/ENTER
ASUS LCD Monitor XG27WQ Series
Color Temp.
Gamma
Saturation
BACK
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
EXIT
3-5
• Color Temp.: Selects the desired color temperature. Available
options: Cool, Normal, Warm, and User Mode.
• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user-configurable;
the adjusting range is from 0 to 100.
• Gamma: Allows you to set the color mode to 1.8, 2.2, or 2.5.
• Saturation: Adjusts the saturation level. The adjusting range is
from 0 to 100.
4. Input Select
Select the input source.
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
HDMI-1
HDMI-2
DisplayPort
MOVE/ENTER
5. Lighting Effect
Congure the lighting effect parameters.
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
MOVE/ENTER
3-6
Aura Sync
Aura RGB
LIGHT IN MOTION
BACK
BACK
EXIT
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
EXIT
Chapter 3: General Instruction
• Aura Sync: Allows you to turn on or off the Aura Sync function
that synchronizes the Aura RGB light effect among all
supported devices.
• Aura RGB: Sets the Aura RGB light pattern on the rear of
the monitor. Available options: Rainbow, Color Cycle, Static,
Breathing, Strobing, and OFF.
• For Aura RGB patterns, such as Static, Breathing, and Strobing you can set your
preferred color. The color options include red (R), green (G), blue (B), cyan (C),
magenta (M), and yellow (Y).
• LIGHT IN MOTION: Sets the red light intensity level on the base
from Level 1 to Level 3. To turn off the red light, set Level 0.
6. MyFavorite
Load/Save all settings on the monitor.
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
Shortcut
Customized Setting
MOVE/ENTER
ASUS LCD Monitor XG27WQ Series
BACK
EXIT
3-7
7. System Setup
Adjust the system conguration.
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
MOVE/ENTER
Gaming
Image
Color
Input Select
Lighting Effect
MyFavorite
System Setup
Language
Sound
ECO Mode
USB Hub
Power Indicator
Power Key Lock
Key Lock
OSD Setup
Information
All Reset
BACK
(Page 1/2)
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
EXIT
DisplayPort 2560x1440@ 165Hz
Racing Mode Aura OFF
ROG Strix XG27W HDR OFF
3-8
MOVE/ENTER
BACK
EXIT
(Page 2/2)
• Language: Selects the OSD language.
• Sound:
• Volume: Adjusts the volume level from 0 to 100.
• Mute: If checked, mutes the volume.
• ECO Mode: Allows you to turn on or off the ECO Mode for
reducing power consumption.
• USB Hub: Sets the USB Hub availability during standby.
Available options: On During Standby or Off During Standby.
Chapter 3: General Instruction
• Power Indicator: Turns the power LED indicator on/off.
• Power Key Lock: Disables/Enables the power key.
• Key Lock: Pressing down the ( ) button for more than ve
seconds to activate or deactivate the key lock function.
• OSD Setup: Adjusts the OSD Timeout, DDC/CI, and
Transparency of the OSD screen.
• Information: Displays the monitor information.
• All Reset: Select YES to revert all settings to the factory default
mode.
ASUS LCD Monitor XG27WQ Series
3-9
3.2 Aura
AURA is a software program that controls the colorful LEDs on supported
devices, such as monitors, motherboards, graphic cards, desktop PCs, etc.
Aura allows you to adjust the color of the RGB LEDs on these devices and
select different light effects. You can also correct or adjust the color of the
LEDs by calibrating them.
To activate Aura:
1. Turn ON the Aura Sync function in the OSD menu.
2. Connect the USB 3.0 upstream port of the monitor to the USB port of your
computer.
3. Install AURA and then restart the computer.
4. Double-click the AURA program icon on your desktop.
Refer to the gure below for information about the AURA program functions.
3-10
1
1
Select the desired AURA lighting effect when the system has been
2 3
4
turned on.
2
Adjust AURA lighting options.
3
Click to enable the default settings.
4
Click to undo the changes.
5
Click to apply the changes.
Chapter 3: General Instruction
5
3.3 Specifications
Model XG27WQ
Panel Size
Max. Resolution
Brightness (Typ.)
27 inches diagonal
(Active Display Area: 596.736(H) x 335.664(V) mm)
2560 (H) x 1440 (V)
400 cd/m
2
Contrast Ratio (Typ.)
Viewing Angle (CR≤10)
Display Colors
Response Time
Inputs:
Terminals
Power ON consumption
Standby power
consumption
Power off power
consumption
Phys. Dimension (incl.
base) (HxWxD)
Box Dimension (HxWxD)
Net Weight (incl. stand)
Gross Weight (Esti.)
VESA Wall Mounting
Voltage Rating
Temperature
Audio input:
Audio
output:
3000:1
178°(H)/178°(V)
16.7M colors
4ms (GTG); 1ms (MPRT)
HDMI x 2, DP x 1, USB 3.0 (downstream) x 2,
USB 3.0 (upstream) x 1
N/A
Yes
<24W
(Measuring a screen brightness of 200 nits
wihtout audio/ USB/ Card reader connection)
< 0.5W at AC110V~ AC220V
< 0.5W at AC110V~ AC220V
523.4 x 619.4 x 268.62 mm
553 ±5 x 730 ±5 x 260 ±5 mm
6.2 ±0.5 kg
9.3 ±1 kg
Yes (100 mm x 100 mm)
DELTA: ADP-65GD B, 19Vdc 3.42A, AC100~240V
at 50/60Hz
Operating temperature: 0 ~ 40˚C
Storage temperature: -20 ~ 60˚C
ASUS LCD Monitor XG27WQ Series
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Model XG27WQ
Adapter, Power cord, Quick Start Guide, Warranty
card, HDMI cable (optional), DP cable (optional),
Accessories
USB cable (optional), LED projection cover and
changeable lms (optional), Input/Output ports
cover
CCC, China Energy Label, UL/C-UL, CB, BSMI,
CU(EAC), MSIP(KCC), VCCI, FCC, CE RCM,
Compliance and
Standards
E-Standby, GEMS, KC(EK), TUV Low Blue
Light/Flicker-Free, RoHS, WEEE, EuP (Energy
Saving Only), Ukr SEPRO, J-MOSS, Windows
7/8.1/10WHQL
English, French, German, Spanish, Italian, Dutch,
Multi-Language OSD
Support
Russian, Polish, Czech, Croatian, Hungarian,
Romanian, Portuguese, Turkish, Traditional
Chinese, Simplied Chinese, Japanese, Korean,
Persian, Thai, and Indonesian
*Specications subject to change without notice.
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Chapter 3: General Instruction
3.4 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
• Check the Power Indicator function in the OSD menu.
Select “ON“ to turn on the power LED.
The power LED lights white and
there is no screen image
Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD.
• Check if the monitor and the computer are turned on.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available monitor
to check if the computer is properly working.
Screen image bounces or a wave
pattern is present in the image
Screen image has color defects
(white does not look white)
No sound or sound is low • Adjust the volume settings of your monitor or
ASUS LCD Monitor XG27WQ Series
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform All Reset via OSD.
• Select the appropriate color temperature (Color
Temp.) via OSD.
computer.
• Make sure the computer sound card driver is properly
installed and activated.
• Check the audio source.
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3.5 Supported Timing List
PC Supported Primary Timing
Timing List HDMI2.0 Display Port 1.2 Note
640x480@60Hz V V
640x480@67Hz V V
640x480@72Hz V V
640x480@75Hz V V
720x480@60Hz V V
720x576@50Hz V V
800x600@56Hz V V
800x600@60Hz V V
800x600@72Hz V V
800x600@75Hz V V
1024x768@60Hz V V
1024x768@70Hz V V
1024x768@75Hz V V
1280x1024@60Hz V V
1280x1024@75Hz V V
1280x720@50Hz V V
1280x720@60Hz V V
1440x900@60Hz V V
1680x1050@60Hz V V
1920x1080@50Hz V V
1920x1080@60Hz V V
1920x1080@100Hz V V
1920x1080@120Hz V V
1920x1080@144Hz V X
1920x1080@165Hz X X
2560x1440@60Hz V V Default
2560x1440@120Hz V V
2560x1440@144Hz V V
2560x1440@165Hz X V
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Chapter 3: General Instruction
Video Timing
Timing List HDMI2.0 Display Port 1.2 Note
720x480P@59.94Hz V V
720x480P@60Hz V V
720x576P@50Hz V V
1280x720p@50Hz V V
1280x720P@59.94Hz V V
1280x720P@60Hz V V
1920x1080P@59.94Hz V V
1920x1080P@60Hz V V
1920x1080P@50Hz V V
1920x1080P@100Hz V V
1920x1080P@120Hz V V
* Modes not listed in the table may not be supported. For optimal resolution, we recommend that you
choose a mode listed in the table above.
ASUS LCD Monitor XG27WQ Series
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