ASUS RS720A-E9-RS24E Service Manual

RS720A-E9-RS24-E

2U Rackmount Server

User Guide

E15560

Revised Edition V3

June 2019

Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product.

Specifications and information contained in this manual are furnished for informational use only, and are subject to change at any time without notice, and should not be construed as a commitment by ASUS. ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it.

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

ii

Contents

Safety information	..................................................................................................... vii
About this guide........................................................................................................	viii

Chapter 1: Product Introduction

1.1	System package contents.........................................................................		1-2
1.2	Serial number label.....................................................................................		1-2
1.3	System specifications................................................................................		1-3
1.4	Front panel features...................................................................................		1-6
1.5	Rear panel features....................................................................................		1-6
1.6	Internal features..........................................................................................		1-7
1.7	LED information..........................................................................................		1-8
	1.7.1	Front panel LEDs.........................................................................	1-8
	1.7.2	Storage device status LED..........................................................	1-9
	1.7.3	LAN (RJ-45) LEDs.......................................................................	1-9
	1.7.4	Q-Code table.............................................................................	1-10

Chapter 2: Hardware Information

2.1	Chassis cover.............................................................................................		2-2
2.2	Central Processing Unit (CPU)..................................................................		2-3
	2.2.1	Installing the CPU and heatsink...................................................	2-3
2.3	System memory..........................................................................................		2-7
	2.3.1	Overview......................................................................................	2-7
	2.3.2	Memory Configurations................................................................	2-8
	2.3.3	Installing a DIMM on a single clip DIMM socket..........................	2-9
	2.3.4	Removing a DIMM from a single clip DIMM socket.....................	2-9
2.4	Storage devices........................................................................................		2-10
2.5	Expansion slot..........................................................................................		2-12
	2.5.1	Installing an expansion card to riser card bracket 1..................	2-14
	2.5.2	Installing an expansion card to riser card bracket 2..................	2-16
	2.5.3	Installing an expansion card to riser card bracket 3..................	2-18
	2.5.4	Installing an expansion card to riser card bracket 4..................	2-20
	2.5.5	Replacing the ASUS PIKE II card..............................................	2-22
	2.5.6	Configuring an expansion card..................................................	2-25
	2.5.7	Installing Mezzanine cards........................................................	2-26
	2.5.8	Installing M.2 (NGFF) cards.......................................................	2-29

iii

Contents

2.6	Cable connections....................................................................................		2-31
2.7	SATA/SAS backplane cabling.................................................................		2-32
2.8	Removable/optional components...........................................................		2-33
	2.8.1	System fans...............................................................................	2-33
	2.8.2	Redundant power supply module..............................................	2-34

Chapter 3: Installation Options

3.1	Tool-less Friction Rail Kit..........................................................................	3-2
3.2	Installing the tool-less rack rail.................................................................	3-3
3.3	Rail kit dimensions.....................................................................................	3-5

Chapter 4: Motherboard Information

4.1	Motherboard layout....................................................................................	4-2
4.2	Jumpers.......................................................................................................	4-4
4.3	Internal LEDs...............................................................................................	4-9
4.4	Internal connectors..................................................................................	4-12
4.5	Motherboard layout (revised motherboard)...........................................	4-24
4.6	Jumpers (revised motherboard)..............................................................	4-26
4.7	Internal LEDs (revised motherboard).....................................................	4-31
4.8	Internal connectors (revised motherboard)...........................................	4-34

Chapter 5: BIOS Setup

5.1	Managing and updating your BIOS...........................................................		5-2
	5.1.1	ASUS CrashFree BIOS 3 utility...................................................	5-2
	5.1.2	ASUS EZ Flash Utility..................................................................	5-3
	5.1.3	BUPDATER utility........................................................................	5-4

5.2	BIOS setup program...................................................................................		5-6
	5.2.1	BIOS menu screen......................................................................	5-7
	5.2.2	Menu bar......................................................................................	5-7
	5.2.3	Menu items..................................................................................	5-8
	5.2.4	Submenu items............................................................................	5-8
	5.2.5	Navigation keys...........................................................................	5-8
	5.2.6	General help................................................................................	5-8
	5.2.7	Configuration fields......................................................................	5-8
	5.2.8	Pop-up window............................................................................	5-8
	5.2.9	Scroll bar......................................................................................	5-8

iv

Contents

5.3	Main menu...................................................................................................		5-9
	5.3.1	System Date [Day xx/xx/xxxx].....................................................	5-9
	5.3.2	System Time [xx:xx:xx]................................................................	5-9
5.4	Advanced menu........................................................................................		5-10
	5.4.1	Trusted Computing....................................................................	5-11
	5.4.2	PSP Firmware Versions.............................................................	5-11
	5.4.3	APM...........................................................................................	5-12
	5.4.4	Smart Settings...........................................................................	5-13
	5.4.5	NCT6793D Super IO Configuration...........................................	5-13
	5.4.6	Onboard LAN Configuration......................................................	5-14
	5.4.7	Serial Port Console Redirection.................................................	5-15
	5.4.8	CPU Configuration.....................................................................	5-17
	5.4.9	PCI Subsystem Settings............................................................	5-18
	5.4.10	Network Stack Configuration.....................................................	5-19
	5.4.11	CSM Configuration....................................................................	5-20
	5.4.12	NVMe Configuration..................................................................	5-21
	5.4.13	SATA Configuration...................................................................	5-21
	5.4.14	USB Configuration.....................................................................	5-22
	5.4.15	iSCSI Configuration...................................................................	5-23
5.5	Chipset menu............................................................................................		5-24
5.6	Security menu...........................................................................................		5-25
5.7	Boot menu.................................................................................................		5-28
5.8	Tool menu..................................................................................................		5-29
5.9	Save & Exit menu......................................................................................		5-29
5.10	AMD CBS menu........................................................................................		5-31
	5.10.1	Zen Common Options................................................................	5-31
	5.10.2	DF Common Options.................................................................	5-31
	5.10.3	UMC Common Option...............................................................	5-32
	5.10.4	NBIO Common Options.............................................................	5-32
5.11	Event Logs menu......................................................................................		5-33
	5.11.1 Change Smbios Event Log Settings..........................................		5-33
	5.11.2 View Smbios Event Log.............................................................		5-33
5.12	Server Mgmt menu...................................................................................		5-34

v

Contents

Chapter 6: Driver Installation

6.1	Management applications and utilities installation.................................		6-2
6.2	Running the Support DVD.........................................................................		6-2
	6.2.1	Drivers menu tab.........................................................................	6-3
	6.2.2	Utilities menu tab.........................................................................	6-3
	6.2.3	Manual menu...............................................................................	6-4
	6.2.4	Contact information menu............................................................	6-4
6.3	AMD chipset device software installation................................................		6-5
6.4	Installing the Intel® I350-AM2 Gigabit Adapters driver............................		6-6
6.5	VGA driver installation...............................................................................		6-8

Appendix

KNPP-D32 block diagram........................................................................................	A-2
Notices .....................................................................................................................	A-3
Canadian Department of Communications Statement.................................	A-4
REACH .....................................................................................................	A-4
ASUS Recycling/Takeback Services............................................................	A-4
Australia statement notice............................................................................	A-4
ASUS contact information......................................................................................	A-5

vi

Safety information

Electrical Safety

•Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

•To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

•When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

•If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your dealer.

Operation Safety

•Any mechanical operation on this server must be conducted by certified or experienced engineers.

•Before operating the server, carefully read all the manuals included with the server package.

•Before using the server, ensure all cables are correctly connected and the power cables are not damaged. If any damage is detected, contact your dealer as soon as possible.

•To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

•Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.

•If you encounter technical problems with the product, contact a qualified service technician or your retailer.

This product is equipped with a three-wire power cable and plug for the user’s safety. Use the power cable with a properly grounded electrical outlet to avoid electrical shock.

Lithium-Ion Battery Warning

CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Heavy System

CAUTION! This server system is heavy. Ask for assistance when moving or carrying the system.

vii

About this guide

Audience

This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server.

Contents

This guide contains the following parts:

1.Chapter 1: Product Introduction

This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

2.Chapter 2: Hardware Information

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

3.Chapter 3: Installation Options

This chapter describes how to install optional components into the barebone server.

4.Chapter 4: Motherboard Information

This chapter gives information about the motherboard that comes with the server. This chapter includes the motherboard layout, jumper settings, and connector locations.

5.Chapter 5: BIOS Setup

This chapter tells how to change system settings through the BIOS Setup menus and describes the BIOS parameters.

6.Chapter 6: Driver Installation

This chapter provides instructions for installing the necessary drivers for different system components.

viii

Conventions

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Typography

Bold text	Indicates a menu or an item to select.
Italics	Used to emphasize a word or a phrase.
<Key>	Keys enclosed in the less-than and greater-than sign
	means that you must press the enclosed key.
	Example: <Enter> means that you must press the Enter
	or Return key.
<Key1>+<Key2>+<Key3>	If you must press two or more keys simultaneously, the
	key names are linked with a plus sign (+).
	Example: <Ctrl>+<Alt>+<Del>
Command	Means that you must type the command exactly as
	shown, then supply the required item or value enclosed in
	brackets.
	Example: At the DOS prompt, type the command line:
	format A:/S

References

Refer to the following sources for additional information, and for product and software updates.

1.ASUS Control Center (ACC) user guide

This manual tells how to set up and use the proprietary ASUS server management utility. Visit asuscontrolcenter.asus.com for more information.

2.ASUS websites

The ASUS websites worldwide provide updated information for all ASUS hardware and software products. Refer to the ASUS contact information.

ix

x

Product Introduction

1

This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.

1.1System package contents

Check your system package for the following items.

	Model Name	RS720A-E9-RS24-E
	Chassis	ASUS R2P-A-R22475 2U Rackmount Chassis
	Motherboard	ASUS KNPP-D32 Server Board
		1 x 800W/1200W 80PLUS Platinum Power Supply
		1 x SAS/SATA back panel
	Component	24 x Hot-swap 2.5-inch Storage Device Trays
		1 x Front Panel Board
		4 x System Fans
		1 x RS720A-E9-RS24-E Support CD
	Accessories	1 x Bag of Screws
		2 x CPU Heatsink
		2 x AC Power Cable
	Optional Items	1 x Redundant 800W 80PLUS Platinum Power Supply (Second PSU)
		1 x Friction Rail Kit

If any of the above items is damaged or missing, contact your retailer.

1.2Serial number label

The product’s serial number contains 12 characters such as xxS0xxxxxxxx and printed on the sticker at the server's front cover.

The correct serial number of the product is required if you need to request for support from the ASUS Technical Support team.

RS720A-E9-RS24-E

xxS0xxxxxxxx

1-2	Chapter 1: Product Introduction

1.3System specifications

The ASUS RS720A-E9-RS24-E features the ASUS KNPP-D32 server board. The server supports AMD EPYC™ 7000 Series processors plus other latest technologies through the chipsets onboard.

	Model Name		RS720A-E9-RS24-E
	Motherboard		KNPP-D32
	Processor Support		AMD EPYC™ 7000 Series
			xGMI (External Global Memory Interface Link)
	Core Logic		Integrated I/O - No Chipset
		Total Slots	32 (8-channel per CPU, 16 DIMM per CPU)
		Capacity	Maximum up to 4096GB
	Memory	Memory Type	DDR4 2666 / 2400 / 2133 RDIMM / LRDIMM
			* Refer to ASUS server AVL for the latest update
			8GB, 16GB, 32GB (RDIMM)
		Memory Size	32GB, 64GB, 128GB (LRDIMM)
			* Refer to ASUS server AVL for the latest update
		Total PCI/PCI-E/	8+1
		PIKE Slots
	Expansion		6 x PCI-E x16 (Gen3 x8 link) or 3 PCI-E (Gen3 x16 link), FH, HL
	Slots	Slot Type	1 x PCI-E x16 (Gen3 x16 link), LP
			1 x PCI-E x16 (Gen3 x8 link), FH, HL
			1 x OCP Mezzanine 2.0 (Gen3 x16 link)
			10 x SATA 6Gb/s ports (24 ports on revised motherboard; 8 ports
		SATA Controller	reserved for system use)
	Disk		2 x M.2 connectors (SATA 6Gb/s & PCI-E Gen3 x4 link)
			Optional:
	Controller
			ASUS PIKE II 3008 8-port SAS HBA card
		SAS Controller
			ASUS PIKE II 3108 8-port SAS HW RAID card
			12G SAS Support
	Storage	I = internal
		A or S will be	24 x 2.5” Hot-swap Storage Bays
	Bays
		hot-swappable
	Networking	LAN	1 x Dual Port Intel I350-AM2 Gigabit LAN controller
			1 x Management Port
	Graphic	VGA	Aspeed AST2500 64MB

(continued on the next page)

ASUS RS720A-E9-RS24-E

1-3

Model Name		RS720A-E9-RS24-E
Auxiliary Storage Device Bay		N/A
(Floppy / Optical Drive)
		Front I/O Ports:
		2 x USB 2.0 ports
		Rear I/O Ports:
		2 x USB 3.0 ports
		1 x VGA port
		2 x RJ-45 GbE LAN ports
		1 x RJ-45 Mgmt LAN port
		Rear Switch/LED:
I/O ports, Switches, and		1 x Power switch
LEDs		1 x Q-Code/Port 80 LED
		Front Switch/LED:
		1 x Power switch/LED
		1 x Location switch/LED
		1 x Reset switch
		1 x Storage device access LED
		1 x Message LED
		LAN 1-4 LEDs
		* LAN 3-4 for Mezzanine card use
	Out of Band
Management	Remote	On-Board ASMB9-iKVM for KVM-over-IP
	Hardware
Solution
	Software	ASUS Control Center (Classic)
OS Support		Please find the latest OS support from http://www.asus.com/

(continued on the next page)

1-4	Chapter 1: Product Introduction

Model Name	RS720A-E9-RS24-E
Regulatory Compliance	BSMI, CE, FCC (Class A)
Dimension (Depth x Width x	750 mm x 444 mm x 88 mm (2U)
Height)	29.52” x 17.48” x 3.46”
Net Weight Kg (CPU, DRAM
& storage device not	16.85 Kg
included)
Gross Weight Kg (CPU,
DRAM & storage device not	22 Kg
included, packing included)
	1+1 Redundant 800W/1200W 80 PLUS Platinum Power Supply
Power Supply	Rating: 100-120/200-240Vac, 9.4A/4.72A (x2), 50/60Hz Class I
(different configuration	(240Vdc, 4.6A only for China)
by region)	Rating: 100-127/200-240Vac, 10A/8A (x2), 50/60Hz Class I
	(240Vdc, 6A only for China)
	Operating temperature: 10°C ~ 35°C
Environment	Non operating temperature: -40°C ~ 60°C
	Non operating humidity: 20% ~ 90% (Non condensing)

* Specifications are subject to change without notice.

ASUS RS720A-E9-RS24-E

1-5

1.4Front panel features

The barebone server displays a simple yet stylish front panel with easily accessible features. The power and reset buttons, LED indicators, and two USB ports are located on the front panel.

Refer to section 1.7 LED information for the LED descriptions.

USB 2.0 ports		Front panel LEDs & buttons
Asset tag	24 x 2.5” Drive Bays	handle
handle

1.5Rear panel features

The rear panel includes the expansion slots, system power sockets, and rear fans. The middle part includes the I/O shield with openings for the rear panel connectors on the motherboard.

	Expansion card back plate
Redundant power supply	Gigabit LAN port 2
Power connector	Gigabit LAN port 1
USB 3.0 ports	Mgmt LAN port*
Power button	Q-Code LED
	VGA port

•* This port is for ASUS ASMB9-iKVM only.

•The Q-Code LED provides the most probable cause of an error code as a starting point for troubleshooting. The actual cause may vary from case to case.

•Refer to the Q-Code table for details.

1-6	Chapter 1: Product Introduction

1.6Internal features

The barebone server includes the basic components as shown.

1. Redundant Power supply

2. ASUS KNPP-D32 Server

Board

3. System fans

4. SATA/SAS back panel

5. 24 x 2.5” storage device trays

6. Front panel (hidden)

7. Asset tag (hidden)

The barebone server does not include a floppy disk drive. Connect a USB floppy disk drive to any of the USB ports on the front or rear panel if you need to use a floppy disk.

A protection film is pre-attached to the front cover before shipping. Please remove the protection film before turning on the system for proper heat dissipation.

WARNING

HAZARDOUS MOVING PARTS

KEEP FINGERS AND OTHER BODY PARTS AWAY

ASUS RS720A-E9-RS24-E

1-7

1.7LED information

1.7.1Front panel LEDs

	Location button
Power button	LAN1 LED
Message LED	LAN2 LED
Storage device	LAN4 LED
access LED
LAN3 LED
	RESET button

LED	Icon		Display status	Description
Power LED			ON	System power ON
Storage device			OFF	No activity
access LED			Blinking	Read/write data into the storage device
			OFF	System is normal; no incoming event
Message LED
			ON	With the onboard ASMB8-iKVM: a hardware
				monitor event is indicated
			OFF	No LAN connection
LAN LEDs			Blinking	LAN is transmitting or receiving data
			ON	LAN connection is present
			ON	Location switch is pressed
Location LED			OFF	Normal status (Press the location switch again to
				turn off)

1-8	Chapter 1: Product Introduction

1.7.2Storage device status LED

Green LED

Red LED

SATA/SAS Storage Device LED Description

	GREEN	ON	SATA/SAS storage device power ON
	RED	ON	Storage device has failed and should be swapped
			immediately
	GREEN/RED	Blinking	RAID rebuilding
	GREEN/RED	Blinking	Locate
	GREEN/RED	OFF	Storage device not found
	GREEN	Blinking	Read/write data from/into the SATA/SAS storage device

1.7.3LAN (RJ-45) LEDs

ACT/LINK LED SPEED LED

						ACT/LINK LED				SPEED LED
Status								Description	Status	Description
	OFF							No link	OFF	10 Mbps connection
GREEN								Linked	ORANGE	100 Mbps connection
BLINKING								Data activity	GREEN	1 Gbps connection

ASUS RS720A-E9-RS24-E

1-9

1.7.4Q-Code table

	Action	PHASE	POST CODE	TYPE	DESCRIPTION
			0x01	Progress	First post code
			0x02	Progress	Load BSP microcode
	SEC Start up	Security Phase	0x03	Progress	Perform early platform Initialization
			0x04	Progress	Set cache as ram for PEI phase
			0x05	Progress	Establish Stack
			0x06	Progress	CPU Early Initialization
			0x00	Error	General - Success
			0x01	Error	Generic Error Code
			0x02	Error	Generic Memory Error
			0x03	Error	Buffer Overflow
			0x04	Error	Invalid Parameter(s)
			0x05	Error	Invalid Data Length
			0x06	Error	Data Alignment Error
			0x07	Error	Null Pointer Error
			0x08	Error	Unsupported Function
			0x09	Error	Invalid Service ID
			0x0A	Error	Invalid Address
			0x0B	Error	Out of Resource Error
			0x0C	Error	Timeout
			0x0D	Error	data abort exception
			0x0E	Error	prefetch abort exception
			0x0F	Error	Out of Boundary Condition Reached
			0x10	Error	Data corruption
			0x11	Error	Invalid command
			0x12	Error	The package type provided by BR is incorrect
			0x13	Error	Failed to retrieve FW header during FW validation
			0x14	Error	Key size not supported
			0x15	Error	Agesa0 verification error
			0x16	Error	SMU FW verification error
			0x17	Error	OEM SINGING KEY verification error
			0x18	Error	Generic FW Validation error
			0x19	Error	RSA operation fail - bootloader
			0x1A	Error	CCP Passthrough operation failed - internal status
		PSP Boot Loader	0x1B	Error	AES operation fail
	PSP Boot	phase (Error Post	0x1C	Error	CCP state save failed
		Codes)	0x1D	Error	CCP state restore failed
			0x1E	Error	SHA256 operation fail - internal status
			0x1F	Error	ZLib Decompression operation fail
			0x20	Error	HMAC-SHA256 operation fail - internal status
			0x21	Error	Booted from boot source not recognized by PSP
			0x22	Error	PSP directory entry not found
			0x23	Error	PSP failed to set the write enable latch
			0x24	Error	PSP timed out because spirom took too long
			0x25	Error	Cannot find BIOS directory
			0x26	Error	SpiRom is not valid
			0x27	Error	slave die has different security state from master
			0x28	Error	SMI interface init failure
			0x29	Error	SMI interface generic error
			0x2A	Error	invalid die ID executes MCM related function
			0x2B	Error	invalid MCM configuration table read from bootrom
			0x2C	Error	Valid boot mode wasn't detected
			0x2D	Error	NVStorage init failure
			0x2E	Error	NVStorage generic error
			0x2F	Error	MCM 'error' to indicate slave has more data to send
			0x30	Error	MCM error if data size exceeds 32B
			0x31	Error	Invalid client id for SVC MCM call
			0x32	Error	MCM slave status register contains bad bits
			0x33	Error	MCM call was made in a single die environment
			0x34	Error	PSP secure mapped to invalid segment (should be 0x400_0000)
			0x35	Error	No physical x86 cores were found on die
			0x36	Error	Insufficient space for secure OS (range of free SRAM to SVC stack base)
			0x37	Error	SYSHUB mapping memory target type is not supported
			0x38	Error	Attempt to unmap permanently mapped TLB to PSP secure region

(continued on the next page)

1-10	Chapter 1: Product Introduction

Action	PHASE	POST CODE	TYPE	DESCRIPTION
		0x39	Error	Unable to map an SMN address to AXI space
		0x3A	Error	Unable to map a SYSHUB address to AXI space
		0x3B	Error	The count of CCXs or cores provided by bootrom is not consistent
		0x3C	Error	Uncompressed image size doesn't match value in compressed header
		0x3D	Error	Compressed option used in case where not supported
		0x3E	Error	Fuse info on all dies don't match
		0x3F	Error	PSP sent message to SMU; SMU reported an error
		0x40	Error	Function RunPostX86ReleaseUnitTests failed in memcmp()
		0x41	Error	Interface between PSP to SMU not available.
		0x42	Error	Timer wait parameter too large
		0x43	Error	Test harness module reported an error
		0x44	Error	x86 wrote C2PMSG_0 interrupting PSP
		0x45	Error	A write to an L3 register failed
		0x46	Error	Mini-BL
		0x47	Error	Mini-BL CCP HMAC Unit-test failed
		0x48	Error	Potential stack corruption in jump to Mini BL
		0x49	Error	Error in Validate and Loading AGESA APOB SVC call
		0x4A	Error	Correct fuse bits for DIAG_BL loading not set
		0x4B	Error	The UmcProgramKeys() function was not called by AGESA
		0x4C	Error	Secure unlock error
		0x4D	Error	Syshub register programming mismatch during readback
		0x4E	Error	Family ID in MP0_SFUSE_SEC[7:3] not correct
		0x4F	Error	An operation was invoked that can only be performed by the GM
		0x50	Error	Failed to acquire host controller semaphore to claim ownership of SMB
		0x51	Error	Timed out waiting for host to complete pending transactions
		0x52	Error	Timed out waiting for slave to complete pending transactions
		0x53	Error	Unable to kill current transaction on host
		0x54	Error	One of: Illegal command
		0x55	Error	An SMBus transaction collision detected
		0x56	Error	Transaction failed to be started or processed by host
		0x57	Error	An unsolicited SMBus interrupt was received
	PSP Boot Loader	0x58	Error	An attempt to send an unsupported PSP-SMU message was made
PSP Boot	phase (Error Post	0x59	Error	An error/data corruption detected on response from SMU for sent msg
	Codes)
		0x5A	Error	MCM Steady-state unit test failed
		0x5B	Error	S3 Enter failed
		0x5C	Error	AGESA BL did not set PSP SMU reserved addresses via SVC call
		0x5E	Error	CcxSecBisiEn not set in fuse RAM
		0x5F	Error	Received an unexpected result
		0x60	Error	VMG Storage Init failed
		0x61	Error	Failure in mbedTLS user app
		0x62	Error	An error occured whilst attempting to SMN map a fuse register
		0x63	Error	Fuse burn sequence/operation failed due to internal SOC error
		0x64	Error	Fuse sense operation timed out
		0x65	Error	Fuse burn sequence/operation timed out waiting for burn done
		0x66	Error	Failure status indicating that the given SecureOS has been
		0x67	Error	This PSP FW was revoked
		0x68	Error	The platform model/vendor id fuse is not matching the BIOS public key
				token
		0x69	Error	The BIOS OEM public key of the BIOS was revoked for this platform
		0x6A	Error	PSP level 2 directory not match expected value.
		0x6B	Error	BIOS level 2 directory not match expected value.
		0x6C	Error	HVB validation failure for BIOS RTM volume (OEM public/signature failed
				to validate).
		0x6D	Error	Generic error indicating the CCP HAL initialization failed
		0x94	Error	Knoll failed to idle correctly after being reset
		0x95	Error	Bad status returned by I2CKnollCheck
		0x96	Error	NACK to general call (no device on Knoll I2C bus)
		0x97	Error	Null pointer passed to I2CKnollCheck
		0x98	Error	Invalid device-ID found during Knoll authentication
		0x99	Error	Error during Knoll/Prom key derivation
		0x9A	Error	Null pointer passed to Crypto function
		0x9B	Error	Error in checksum from wrapped Knoll/Prom keys
		0x9C	Error	Knoll returned an invalid response to a command
		0x9D	Error	Bootloader failed in Knoll Send Command function
		0x9E	Error	No Knoll device found by verifying MAC

(continued on the next page)

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Action	PHASE	POST CODE	TYPE	DESCRIPTION
		0xA0	Progress	Bootloader successfully entered C Main
		0xA1	Progress	Master initialized C2P / slave waited for master to init C2P
		0xA2	Progress	HMAC key successfully derived
		0xA3	Progress	Master got Boot Mode and sent boot mode to all slaves
		0xA4	Progress	SpiRom successfully initialized
		0xA5	Progress	BIOS Directory successfully read from SPI to SRAM
		0xA6	Progress	Early unlock check
		0xA7	Progress	Inline Aes key successfully derived
		0xA8	Progress	Inline-AES key programming is done
		0xA9	Progress	Inline-AES key wrapper derivation is done
		0xAA	Progress	Bootloader successfully loaded HW IP configuration values
		0xAB	Progress	Bootloader successfully programmed MBAT table
		0xAC	Progress	Bootloader successfully loaded SMU FW
		0xAD	Progress	PSP and SMU configured WAFL
		0xAE	Progress	User mode test harness completed successfully
		0xAF	Progress	Bootloader loaded Agesa0 from SpiRom
		0xB0	Progress	AGESA phase has completed
		0xB1	Progress	RunPostDramTrainingTests() completed successfully
		0xB2	Progress	SMU FW Successfully loaded to SMU Secure DRAM
		0xB3	Progress	Sent all required boot time messages to SMU
		0xB4	Progress	Validated and ran Security Gasket binary
		0xB5	Progress	UMC Keys generated and programmed
		0xB6	Progress	Inline AES key wrapper stored in DRAM
		0xB7	Progress	Completed FW Validation step
		0xB8	Progress	Completed FW Validation step
		0xB9	Progress	BIOS copy from SPI to DRAM complete
		0xBA	Progress	Completed FW Validation step
	PSP Boot Loader	0xBB	Progress	BIOS load process fully complete
		0xBC	Progress	Bootloader successfully release x86
PSP Boot	phase (Status Post	0xBD	Progress	Early Secure Debug completed
	Codes)
		0xBE	Progress	GetFWVersion command received from BIOS is completed
		0xBF	Progress	SMIInfo command received from BIOS is completed
		0xC0	Progress	Successfully entered WarmBootResume()
		0xC1	Progress	Successfully copied SecureOS image to SRAM
		0xC2	Progress	Successfully copied trustlets to PSP Secure Memory
		0xC3	Progress	About to jump to Secure OS (SBL about to copy and jump)
		0xC4	Progress	Successfully restored CCP and UMC state on S3 resume
		0xC5	Progress	PSP SRAM HMAC validated by Mini BL
		0xC6	Progress	About to jump to <t-base in Mini BL
		0xC7	Progress	VMG ECDH unit test started
		0xC8	Progress	VMG ECDH unit test passed
		0xC9	Progress	VMG ECC CDH primitive unit test started
		0xCA	Progress	VMG ECC CDH primitive unit test passed
		0xCB	Progress	VMG SP800-108 KDF-CTR HMAC unit test started
		0xCC	Progress	VMG SP800-108 KDF-CTR HMAC unit test passed
		0xCD	Progress	VMG LAUNCH_* test started
		0xCE	Progress	VMG LAUNCH_* test passed
		0xCF	Progress	MP1 has been taken out of reset
		0xD0	Progress	PSP and SMU Reserved Addresses correct
		0xD1	Progress	Reached Naples steady-state WFI loop
		0xD2	Progress	Knoll device successfully initialized
		0xD3	Progress	32-byte RandOut successfully returned from Knoll
		0xD4	Progress	32-byte MAC successfully received from Knoll.
		0xD5	Progress	Knoll device verified successfully
		0xD6	Progress	Done enabling power for Knoll
		0xD7	Progress	Enter recovery mode due to trustlet validation fail.
		0xD8	Progress	Enter recovery mode due to OS validation fail.
		0xD9	Progress	Enter recovery mode due to OEM public key not found.

(continued on the next page)

1-12	Chapter 1: Product Introduction

	Action	PHASE	POST CODE	TYPE	DESCRIPTION
			0x10	Progress	PEI Core Entry
		PEI(Pre-EFI	0x11	Progress	PEI cache as ram CPU initial
		Initialization) phase	0x15	Progress	NB Initialization before installed memory
			0x19	Progress	SB Initialization before installed memory
			0x32	Progress	CPU POST-Memory Initialization
			0x33	Progress	CPU Cache Initialization
			0x34	Progress	Application Processor(s) (AP) Initialization
			0x35	Progress	BSP Selection
			0x36	Progress	CPU Initialization
			0x37	Progress	Pre-memory NB Initialization
			0x3B	Progress	Pre-memory SB Initialization
			0x4F	Progress	DXE Initial Program Load(IPL)
	Quick VGA		0x60	Progress	DXE Core Started
		DXE(Driver	0x61	Progress	DXE NVRAM Initialization
		Execution	0x62	Progress	SB run-time Initialization
		Environment)
		phase	0x63	Progress	CPU DXE Initialization
			0x68	Progress	PCI HB Initialization
			0x69	Progress	NB DXE Initialization
			0x6A	Progress	NB DXE SMM Initialization
			0x70	Progress	SB DXE Initialization
			0x71	Progress	SB DXE SMM Initialization
			0x72	Progress	SB DEVICES Initialization
			0x78	Progress	ACPI Module Initialization
			0x79	Progress	CSM Initialization
			0xD0	Progress	CPU PM Structure Initialization
			0x90	Progress	BDS started
			0x91	Progress	Connect device event
			0x92	Progress	PCI Bus Enumeration
			0x93	Progress	PCI Bus Enumeration
			0x94	Progress	PCI Bus Enumeration
			0x95	Progress	PCI Bus Enumeration
			0x96	Progress	PCI Bus Enumeration
			0x97	Progress	Console outout connect event
			0x98	Progress	Console input connect event
			0x99	Progress	AMI Super IO start
			0x9A	Progress	AMI USB Driver Initialization
			0x9B	Progress	AMI USB Driver Initialization
			0x9C	Progress	AMI USB Driver Initialization
		BDS(Boot Device	0x9D	Progress	AMI USB Driver Initialization
			0xb2	Progress	Legacy Option ROM Initialization
		Selection) phase
	Normal boot		0xb3	Progress	Reset system
			0xb4	Progress	USB hotplug
			0xb6	Progress	NVRAM clean up
			0xb7	Progress	NVRAM configuration reset
			0xA0	Progress	IDE, AHCI Initialization
			0xA1	Progress	IDE, AHCI Initialization
			0xA2	Progress	IDE, AHCI Initialization
			0xA3	Progress	IDE, AHCI Initialization
			0x00~0xFF	Progress	Wait BMC ready
			0xA8	Progress	BIOS Setup Utility password verify
			0xA9	Progress	BIOS Setup Utility start
			0xAB	Progress	BIOS Setup Utility input wait
			0xAD	Progress	Ready to boot event
			0xAE	Progress	Legacy boot event
		Operating system	0xAA	Progress	APIC mode
		phase	0xAC	Progress	PIC mode

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1-14	Chapter 1: Product Introduction

Hardware Information

2

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

2.1Chassis cover

Removing the rear cover

To remove the rear cover:

1.Remove the six (6) screws on the rear cover with a Phillips screwdriver.

2.Push and hold the cover buttons down, then slide the rear cover towards the rear to disengage it from the chassis.

3.Lift the rear cover to completely remove it from the chassis.

2-2	Chapter 2: Hardware Information

2.2Central Processing Unit (CPU)

The motherboard comes with a surface mount Socket SP3 designed for the AMD EPYC™ 7000 Series.

•Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.

•Keep the cap after installing the motherboard. ASUS will process Return Merchandise

Authorization (RMA) requests only if the motherboard comes with the cap on the Socket SP3.

•The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

2.2.1Installing the CPU and heatsink

To install a CPU:

1.Remove the rear cover. For more information, see the section Chassis cover.

2.Remove the screws then remove the air ducts.

ASUS RS720A-E9-RS24-E

2-3

3.Loosen each screw one by one in the

sequence shown on the socket to open the load plate.

4.Slightly lift open the rail frame.

Load plate

Rail frame

External cap

5.Slide the external cap out of the rail frame.

External cap

Rail frame

PnP cap

2-4	Chapter 2: Hardware Information

6.Slide the carrier frame with CPU into the rail frame, then remove the PnP cap.

The carrier frame with CPU fits in only one correct orientation. DO NOT force the carrier frame with CPU into the rail frame.

Carrier frame with CPU

Rail frame

PnP cap

7.Gently push the rail frame just enough

to let it sit on top of the CPU socket.

Carrier frame with CPU

8. Close the load plate just enough to let it sit on top of the CPU, then secure each screw one by one in the sequence shown on the socket to completely secure the load plate.

The load plate screws are T20 models. A torque value of 12 inch-lbf is recommended.

ASUS RS720A-E9-RS24-E

2-5

9.Twist each of the four screws with a Phillips screwdriver just enough to attach the heatsink to the motherboard. When the four screws are attached, tighten them one by one in a diagonal sequence to completely secure the heatsink.

10.Reinstall the air ducts then secure the air ducts with the screws removed in step 2.

2-6	Chapter 2: Hardware Information