No part of this manual, including the products and software described in it, may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form or by any means,
except documentation kept by the purchaser for backup purposes, without the express written permission
of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no
event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental,
or consequential damages (including damages for loss of profits, loss of business, loss of use or data,
interruption of business and the like), even if ASUS has been advised of the possibility of such damages
arising from any defect or error in this manual or product.
Specifications and information contained in this manual are furnished for informational use only, and are
subject to change at any time without notice, and should not be construed as a commitment by ASUS.
ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual,
including the products and software described in it.
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
ii
Page 3
Contents
Safety information ..................................................................................................... vii
About this guide ....................................................................................................... viii
Chapter 1: Product Introduction
1.1 System package contents ......................................................................... 1-2
1.2 Serial number label .................................................................................... 1-2
1.3 System specifications ...............................................................................1-3
1.4 Front panel features ...................................................................................1-6
1.5 Rear panel features .................................................................................... 1-6
1.6 Internal features ......................................................................................... 1-7
1.7 LED information ......................................................................................... 1-9
1.7.1 Front panel LEDs ........................................................................1-9
1.7.2 Storage device status LED........................................................1-10
1.7.3 LAN (RJ-45) LEDs ....................................................................1-11
ASUS contact information ...................................................................................... A-7
vi
Page 7
Safety information
Electrical Safety
• Before installing or removing signal cables, ensure that the power cables for the system
unit and all attached devices are unplugged.
• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system.
• When adding or removing any additional devices to or from the system, ensure that the
power cables for the devices are unplugged before the signal cables are connected. If
possible, disconnect all power cables from the existing system before you add a device.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service
technician or your dealer.
Operation Safety
• Any mechanical operation on this server must be conducted by certified or experienced
engineers.
• Before operating the server, carefully read all the manuals included with the server
package.
• Before using the server, ensure all cables are correctly connected and the power cables
are not damaged. If any damage is detected, contact your dealer as soon as possible.
• To avoid short circuits, keep paper clips, screws, and staples away from connectors,
slots, sockets and circuitry.
• Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.
• If you encounter technical problems with the product, contact a qualified service
technician or your retailer.
This product is equipped with a three-wire power cable and plug for the user’s safety. Use
the power cable with a properly grounded electrical outlet to avoid electrical shock.
Lithium-Ion Battery Warning
CAUTION! Danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Heavy System
CAUTION! This server system is heavy. Ask for assistance when moving
or carrying the system.
vii
Page 8
About this guide
Audience
This user guide is intended for system integrators, and experienced users with at least basic
knowledge of configuring a server.
Contents
This guide contains the following parts:
1. Chapter 1: Product Introduction
This chapter describes the general features of the server, including sections on front
panel and rear panel specifications.
2. Chapter 2: Hardware Information
This chapter lists the hardware setup procedures that you have to perform when
installing or removing system components.
3. Chapter 3: Installation Options
This chapter describes how to install optional components into the barebone server.
4. Chapter 4: Motherboard Information
This chapter gives information about the motherboard that comes with the server. This
chapter includes the motherboard layout, jumper settings, and connector locations.
5. Chapter 5: BIOS Setup
This chapter tells how to change system settings through the BIOS Setup menus and
describes the BIOS parameters.
6. Chapter 6: Driver Installation
This chapter provides instructions for installing the necessary drivers for different
system components.
viii
Page 9
Conventions
To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.
DANGER/WARNING:
complete a task.
CAUTION:
trying to complete a task.
IMPORTANT:
NOTE:
Information to prevent damage to the components when
Tips and additional information to help you complete a task.
Information to prevent injury to yourself when trying to
Instructions that you MUST follow to complete a task.
Typography
Bold text
Italics
<Key> Keys enclosed in the less-than and greater-than sign
Example: <Enter> means that you must press the Enter
<Key1>+<Key2>+<Key3> If you must press two or more keys simultaneously, the
Example: <Ctrl>+<Alt>+<Del>
Command
Example: At the DOS prompt, type the command line:
Indicates a menu or an item to select.
Used to emphasize a word or a phrase.
means that you must press the enclosed key.
or Return key.
key names are linked with a plus sign (+).
Means that you must type the command exactly as
shown, then supply the required item or value enclosed in
brackets.
format A:/S
References
Refer to the following sources for additional information, and for product and software
updates.
1. ASUS Control Center (ACC) user guide
This manual tells how to set up and use the proprietary ASUS server management
utility. Visit asuscontrolcenter.asus.com for more information.
2. ASUS websites
The ASUS websites worldwide provide updated information for all ASUS hardware and
software products. Refer to the ASUS contact information.
ix
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x
Page 11
Chapter 1: Product Introduction
Product Introduction
This chapter describes the general features of the chassis kit. It
includes sections on front panel and rear panel specifications.
1
Page 12
1.1 System package contents
1 2
3 4
RESET
Check your system package for the following items.
Model Name
Chassis
Motherboard
Component
Accessories
Optional Items
RS720A-E11-RS24U
ASUS R2P-A-R22475 2U Rackmount Chassis
ASUS KMPP-D32 Server Board
1 x 1600W/2400W 80PLUS Platinum Power Supply
24 x Hot-swap 2.5-inch Storage Device Trays
1 x Front Panel Board
4 x System Fans
1 x AMD EPYC™ Support DVD
1 x Bag of Screws
2 x CPU Heatsink
2 x AC Power Cable
1 x Redundant 1600W/2400W 80PLUS Platinum Power Supply (Second PSU)
1 x Friction Rail Kit
If any of the above items is damaged or missing, contact your retailer.
1.2 Serial number label
The product’s serial number contains 12 characters such as xxS0xxxxxxxx and printed on the
sticker at the server's front cover.
The correct serial number of the product is required if you need to request for support from
the ASUS Technical Support team.
1-2
RS720A-E11-RS24U
xxS0xxxxxxxx
Chapter 1: Product Introduction
Page 13
1.3 System specifications
The ASUS RS720A-E11-RS24U features the ASUS KMPP-D32 server board. The server
supports AMD EPYC™ 7002/7003 Series processors plus other latest technologies through
the chipsets onboard.
Model NameRS720A-E11-RS24U
Motherboard
Processor Support
Core Logic
Total Slots
Capacity
Memory
Expansion
Slots
Disk
Controller
Memory Type
Memory Size
Total PCI/PCI-E/
PIKE Slots
Slot Type
M.2
Micro SD Card Slot
Proprietary Slot 1
Proprietary Slot 2
SATA Controller
SAS Controller
KMPP-D32
2 x Socket SP3 (LGA 4094)
AMD EPYC™ 7002/7003 Series
xGMI (External Global Memory Interface Link)
System on Chip (SoC)
32 (8-channel per CPU, 16 DIMM per CPU)
Maximum up to 4096GB
DDR4 3200/2933 RDIMM / LRDIMM / 3DS LRDIMM
* Please refer to www.asus.com for latest memory AVL update
64GB, 32GB, 16GB (RDIMM)
64GB, 128GB (LRDIMM)
64GB, 128GB, 256GB (LRDIMM 3DS / 3DS RDIMM)
* Refer to www.asus.com/support for more information
9
6 x PCIe Gen4 x8 or 3 x PCIe Gen4 x16, FHFL
(CPU1 x1, CPU2 x2)
2 x PCIe Gen4 x8 or 1 x PCIe Gen4 x16, FHFL
or OCP3.0 (CPU1)
1 x PCIe Gen4 x8/x16, LPHL
(if PCIe M.2 is in use, it will operate at x8 link) (CPU2)
2 x M.2 (Up to 22110) (CPU2) (Support SATA/PCIe M.2)
1
1 x PCIe Gen4 x8 (for PIKE card only)
4 x 1Gb RJ45 Lan Module Card or
2 x 10Gb RJ45 Lan Module Card
* SAS support only from optional SAS HBA/RAID card
* Support tri-mode card
2 x M.2 connectors
2 x miniSAS HD connector
Storage
Bays
Storage Bay
Motherboard onboard connectors
Default Cable
Networking
VGA
Graphic
Front I/O Ports
Rear I/O Ports
Switch/LED
Security Options
2 x MINI SAS HD to MINI SAS HD Cable
10 x SLIMELINE SAS HD Cable
1 x Quad port Intel® I350-AM4 1G LAN controller or
1 x Dual port Intel® X710-AT2 Gigabit 10G LAN controller
1 x Management Port
Optional OCP Adapter:
Up to 100Gb/s Ethernet / InfiniBand Adapter
Aspeed AST2600 64MB
4 double-wide GPUs or 8 double-wide GPUs
2 x USB 3.2 Gen 1 ports
2 x USB 3.2 Gen 1 ports
1 x VGA port
1 x RJ-45 Mgmt LAN port
4 x NIC ports
1 x OCP 3.0 port
Front Switch/LED:
1 x Power Switch (w/ LED)
1 x Reset Switch
1 x Location Switch (w/ LED)
1 x Storage Device Access LED
1 x Message LED
LAN 1-4 LED (on NIC module)
Rear Switch/LED:
1 x Q-Code/Port 80 LED
1 x Power Switch (w/ LED)
1 x Location Switch (w/ LED)
1 x Message LED
TPM-SPI
PFR
1-4
(continued on the next page)
Chapter 1: Product Introduction
Page 15
Model NameRS720A-E11-RS24U
Windows® Server 2019
RedHat® Enterprise Linux
SuSE® Linux Enterprise Server
OS Support
CentOS
Ubuntu
VMware
* Please find the latest OS support from http://www.asus.com
Software
ASUS Control Center
Management
Solution
Out of Band
Remote
On-Board ASMB10-iKVM for KVM-over-IP
Hardware
Regulatory Compliance
Dimension
Net Weight Kg (CPU, DRAM &
storage device not included)
BSMI, CE, C-Tick, FCC(Class A)
840 mm x 449 mm x 88.1 mm (2U)
39.3 Kg
Gross Weight Kg (CPU, DRAM
& storage device not included,
49.6 Kg
packing included)
Power Supply
(different configuration
by region)
1+1 Redundant 1600W/2400W 80 PLUS Platinum Power Supply
Rating: 100-127/200-240Vac, 9.4A/4.72A (x2), 50/60Hz Class I
(240Vdc, 4.6A Only for China)
Operating temperature: 10°C ~ 35°C
Environment
Non operating temperature: -40°C ~ 60°C
Non operating humidity: 20% ~ 90% (Non condensing)
* Specifications are subject to change without notice.
ASUS RS720A-E11-RS24U
1-5
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1.4 Front panel features
The barebone server displays a simple yet stylish front panel with easily accessible features.
The power and reset buttons, LED indicators, and two USB ports are located on the front
panel.
Refer to section 1.7 LED information for the LED descriptions.
USB 3.2 Gen 1 ports
handle
24 x 2.5” Storage Bays
Front panel LEDs & buttons
1 2
3 4
RESET
handle
1.5 Rear panel features
The rear panel includes the expansion slots, system power sockets, and rear fans. The
middle part includes the I/O shield with openings for the rear panel connectors on the
motherboard.
Expansion slot
Redundant power supply
Power connector
Power button
Q-Code LED
Location button
Expansion slot
Expansion slot
Optional External Fan location
(for GPU model)
Optional LAN port expansion slots
Mgmt LAN port*
USB 3.2 Gen 1 ports
VGA port
1-6
• * This port is for ASUS ASMB10-iKVM only.
• The Q-Code LED provides the most probable cause of an error code as a starting
point for troubleshooting. The actual cause may vary from case to case.
• Refer to the Q-Code table for details.
Chapter 1: Product Introduction
Page 17
1.6 Internal features
The barebone server includes the basic components as shown.
Non-GPU model
1. Riser card bracket
2. Redundant Power supply
(hidden)
3. ASUS KMPP-D32 Server
Board
4. System fans
5. SATA/SAS back panel
6. Front panel (hidden)
7. 24 x 2.5” storage device trays
The barebone server does not include a floppy disk drive. Connect a USB floppy disk drive to
any of the USB ports on the front or rear panel if you need to use a floppy disk.
A protection film is pre-attached to the front cover before shipping. Please remove the
protection film before turning on the system for proper heat dissipation.
KEEP FINGERS AND OTHER BODY PARTS AWAY
ASUS RS720A-E11-RS24U
HAZARDOUS MOVING PARTS
WARNING
1-7
Page 18
GPU model
1. Riser card bracket
2. Redundant Power supply
(hidden)
3. ASUS KMPP-D32 Server
Board
4. System fans
5. SATA/SAS back panel
6. Front panel (hidden)
7. 24 x 2.5” storage device trays
8. External Fan* (optional)
1-8
• * Ensure to install the external fan when GPU is installed on slot 3 & 4.
• The barebone server does not include a floppy disk drive. Connect a USB floppy disk
drive to any of the USB ports on the front or rear panel if you need to use a floppy
disk.
A protection film is pre-attached to the front cover before shipping. Please remove the
protection film before turning on the system for proper heat dissipation.
WARNING
HAZARDOUS MOVING PARTS
KEEP FINGERS AND OTHER BODY PARTS AWAY
Chapter 1: Product Introduction
Page 19
1.7 LED information
1.7.1 Front panel LEDs
Power button
Message LED
Storage device
access LED
1 2
3 4
RESET
LEDIconDisplay status Description
Power LEDONSystem power ON
Storage
device access
LED
Message LED
LAN LEDs
Location LED
OFFNo activity
BlinkingRead/write data into the storage device
OFFSystem is normal; no incoming event
ON
With the onboard ASMB10-iKVM: a hardware
monitor event is indicated
OFFNo LAN connection
BlinkingLAN is transmitting or receiving data
ONLAN connection is present
ONLocation switch is pressed
OFF
Normal status (Press the location switch again
to turn off)
RESET
1 2
3 4
Location button
LAN LEDs
RESET button
ASUS RS720A-E11-RS24U
1-9
Page 20
1.7.2 Storage device status LED
Red LEDGreen LED
Storage Device LED Description
Status (RED)
Activity (GREEN)
ONStorage device has failed
BlinkingRAID rebuilding or locating
ONStorage device power ON
BlinkingRead/write data from/into the SATA/SAS storage device
OFFStorage device not found
1 2
3 4
RESET
1-10
Chapter 1: Product Introduction
Page 21
1.7.3 LAN (RJ-45) LEDs
Intel® I350-AM4 1G LAN port LEDs
ACT/LINK LEDSPEED LED
ACT/LINK LEDSPEED LED
StatusDescriptionStatusDescription
OFFNo linkOFF10 Mbps connection
GREENLinkedORANGE100 Mbps connection
BLINKINGData activityGREEN1 Gbps connection
Intel® X710-AT2 Gigabit 10G LAN port LEDs
ACT/LINK LEDSPEED LED
ACT/LINK LEDSPEED LED
StatusDescriptionStatusDescription
OFFNo linkOFF10 Mbps / 100 Mbps connection
GREENLinkedORANGE1 Gbps connection
BLINKINGData activityGREEN10 Gbps connection
ASUS RS720A-E11-RS24U
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Page 22
1.7.4 Q-Code table
AMD EPYC™ 7002 Series processors
ActionPHASEPOST CODETYPEDESCRIPTION
0x01ProgressFirst post code
0x02ProgressLoad BSP microcode
SEC Start upSecurity Phase
PSP Boot
PSP Boot Loader
phase (Error Post
Codes)
0x03ProgressPerform early platform Initialization
0x04ProgressSet cache as ram for PEI phase
0x05ProgressEstablish Stack
0x06ProgressCPU Early Initialization
0x00ErrorGeneral - Success
0x01ErrorGeneric Error Code
0x02ErrorGeneric Memory Error
0x03ErrorBuffer Overflow
0x04ErrorInvalid Parameter(s)
0x05ErrorInvalid Data Length
0x06ErrorData Alignment Error
0x07ErrorNull Pointer Error
0x08ErrorUnsupported Function
0x09ErrorInvalid Service ID
0x0AErrorInvalid Address
0x0BErrorOut of Resource Error
0x0CErrorTimeout
0x0DErrordata abort exception
0x0EErrorprefetch abort exception
0x0FErrorOut of Boundary Condition Reached
0x10ErrorData corruption
0x11ErrorInvalid command
0x12ErrorThe package type provided by BR is incorrect
0x13ErrorFailed to retrieve FW header during FW validation
0x14ErrorKey size not supported
0x15ErrorAgesa0 verification error
0x16ErrorSMU FW verification error
0x17ErrorOEM SINGING KEY verification error
0x18ErrorGeneric FW Validation error
0x19ErrorRSA operation fail - bootloader
0x1AErrorCCP Passthrough operation failed - internal status
0x1BErrorAES operation fail
0x1CErrorCCP state save failed
0x1DErrorCCP state restore failed
0x1EErrorSHA256 operation fail - internal status
0x1FErrorZLib Decompression operation fail
(continued on the next page)
1-12
Chapter 1: Product Introduction
Page 23
ActionPHASEPOST CODETYPEDESCRIPTION
0x20ErrorHMAC-SHA256 operation fail - internal status
0x21ErrorBooted from boot source not recognized by PSP
0x22ErrorPSP directory entry not found
0x23ErrorPSP failed to set the write enable latch
0x24ErrorPSP timed out because spirom took too long
0x25ErrorCannot find BIOS directory
0x26ErrorSpiRom is not valid
0x27Errorslave die has different security state from master
0x28ErrorSMI interface init failure
0x29ErrorSMI interface generic error
0x2AErrorinvalid die ID executes MCM related function
0x2BErrorinvalid MCM configuration table read from bootrom
0x2CErrorValid boot mode wasn't detected
0x2DErrorNVStorage init failure
0x2EErrorNVStorage generic error
PSP Boot
PSP Boot Loader
phase (Error Post
Codes)
0x2FErrorMCM 'error' to indicate slave has more data to send
0x30ErrorMCM error if data size exceeds 32B
0x31ErrorInvalid client id for SVC MCM call
0x32ErrorMCM slave status register contains bad bits
0x33ErrorMCM call was made in a single die environment
0x34ErrorPSP secure mapped to invalid segment (should be 0x400_0000)
0x35ErrorNo physical x86 cores were found on die
0x36ErrorInsufficient space for secure OS (range of free SRAM to SVC stack base)
0x37ErrorSYSHUB mapping memory target type is not supported
0x38ErrorAttempt to unmap permanently mapped TLB to PSP secure region
0x39ErrorUnable to map an SMN address to AXI space
0x3AErrorUnable to map a SYSHUB address to AXI space
0x3BErrorThe count of CCXs or cores provided by bootrom is not consistent
0x3CErrorUncompressed image size doesn’t match value in compressed header
0x3DErrorCompressed option used in case where not supported
0x3EErrorFuse info on all dies don’t match
0x3FErrorPSP sent message to SMU; SMU reported an error
ASUS RS720A-E11-RS24U
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1-13
Page 24
ActionPHASEPOST CODETYPEDESCRIPTION
0x40ErrorFunction RunPostX86ReleaseUnitTests failed in memcmp()
0x41ErrorInterface between PSP to SMU not available.
0x42ErrorTimer wait parameter too large
0x43ErrorTest harness module reported an error
0x44Errorx86 wrote C2PMSG_0 interrupting PSP
0x45ErrorA write to an L3 register failed
0x46ErrorMini-BL
0x47ErrorMini-BL CCP HMAC Unit-test failed
0x48ErrorPotential stack corruption in jump to Mini BL
0x49ErrorError in Validate and Loading AGESA APOB SVC call
0x4AErrorCorrect fuse bits for DIAG_BL loading not set
0x4BErrorThe UmcProgramKeys() function was not called by AGESA
0x4CErrorSecure unlock error
0x4DErrorSyshub register programming mismatch during readback
0x4EErrorFamily ID in MP0_SFUSE_SEC[7:3] not correct
0x4FErrorAn operation was invoked that can only be performed by the GM
0x50ErrorFailed to acquire host controller semaphore to claim ownership of SMB
0x51ErrorTimed out waiting for host to complete pending transactions
0x52ErrorTimed out waiting for slave to complete pending transactions
0x53ErrorUnable to kill current transaction on host
0x54ErrorOne of: Illegal command
0x55ErrorAn SMBus transaction collision detected
0x56ErrorTransaction failed to be started or processed by host
0x57ErrorAn unsolicited SMBus interrupt was received
0x58ErrorAn attempt to send an unsupported PSP-SMU message was made
0x59ErrorAn error/data corruption detected on response from SMU for sent msg
0x5AErrorMCM Steady-state unit test failed
0x5BErrorS3 Enter failed
0x5CErrorAGESA BL did not set PSP SMU reserved addresses via SVC call
0x5EErrorCcxSecBisiEn not set in fuse RAM
0x5FErrorReceived an unexpected result
PSP Boot
PSP Boot Loader
phase (Error Post
Codes)
1-14
(continued on the next page)
Chapter 1: Product Introduction
Page 25
ActionPHASEPOST CODETYPEDESCRIPTION
0x60ErrorVMG Storage Init failed
0x61ErrorFailure in mbedTLS user app
0x62ErrorAn error occured whilst attempting to SMN map a fuse register
0x63ErrorFuse burn sequence/operation failed due to internal SOC error
0x64ErrorFuse sense operation timed out
0x65ErrorFuse burn sequence/operation timed out waiting for burn done
0x66ErrorFailure status indicating that the given SecureOS has been
0x67ErrorThis PSP FW was revoked
The platform model/vendor id fuse is not matching the BIOS public
key token
HVB validation failure for BIOS RTM volume (OEM public/signature
failed to validate).
PSP Boot
PSP Boot Loader
phase (Error Post
Codes)
0x68Error
0x69ErrorThe BIOS OEM public key of the BIOS was revoked for this platform
0x6AErrorPSP level 2 directory not match expected value.
0x6BErrorBIOS level 2 directory not match expected value.
0x6CError
0x6DErrorGeneric error indicating the CCP HAL initialization failed
0x94ErrorKnoll failed to idle correctly after being reset
0x95ErrorBad status returned by I2CKnollCheck
0x96ErrorNACK to general call (no device on Knoll I2C bus)
0x97ErrorNull pointer passed to I2CKnollCheck
0x98ErrorInvalid device-ID found during Knoll authentication
0x99ErrorError during Knoll/Prom key derivation
0x9AErrorNull pointer passed to Crypto function
0x9BErrorError in checksum from wrapped Knoll/Prom keys
0x9CErrorKnoll returned an invalid response to a command
0x9DErrorBootloader failed in Knoll Send Command function
0x9EErrorNo Knoll device found by verifying MAC
ASUS RS720A-E11-RS24U
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1-15
Page 26
ActionPHASEPOST CODETYPEDESCRIPTION
0xA0ProgressBootloader successfully entered C Main
0xA1ProgressMaster initialized C2P / slave waited for master to init C2P
0xA2ProgressHMAC key successfully derived
0xA3ProgressMaster got Boot Mode and sent boot mode to all slaves
0xA4ProgressSpiRom successfully initialized
0xA5ProgressBIOS Directory successfully read from SPI to SRAM
0xA6ProgressEarly unlock check
0xA7ProgressInline Aes key successfully derived
0xA8ProgressInline-AES key programming is done
0xA9ProgressInline-AES key wrapper derivation is done
0xAAProgressBootloader successfully loaded HW IP configuration values
This chapter lists the hardware setup procedures that you have
to perform when installing or removing system components.
2
Page 38
2.1 Chassis cover
Removing the rear cover
1. Remove the two (2) screws on both sides of the rear cover with a Phillips screwdriver.
2. Push the buttons on both sides to release the rear cover from the chassis.
3. Slide the rear cover towards the rear panel to disengage it from the chassis.
4. Lift the rear cover from the chassis.
2-2
Chapter 2: Hardware Information
Page 39
Removing the mid cover
1. Remove the two (2) screws on both sides of the mid cover with a Phillips screwdriver.
2. Push the buttons on both sides to release the mid cover from the chassis.
3. Slide the mid cover towards the rear panel to disengage it from the chassis.
4. Lift the mid cover from the chassis.
ASUS RS720A-E11-RS24U
2-3
Page 40
2.2 Air ducts
Non-GPU model
To remove the air ducts:
1. Remove the two (2) screws from the chassis.
2. Gently lift the air ducts vertically out of the chassis.
To install the air ducts:
1. Align the air ducts along the edges of the DIMM slots, then place the air ducts in the
chassis, and ensure they are fitted firmly into the chassis.
2. Secure the air ducts to the chassis with the two (2) screws.
2-4
Chapter 2: Hardware Information
Page 41
GPU model
To remove the air ducts:
1. Remove the four (4) screws from the chassis.
2. Gently lift the air ducts vertically out of the chassis.
ASUS RS720A-E11-RS24U
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Page 42
To install the air ducts:
1. Align the air ducts along the edges of the DIMM slots, then place the air ducts in the
chassis, and ensure they are fitted firmly into the chassis.
2. Secure the air ducts to the chassis with the four (4) screws.
2-6
Chapter 2: Hardware Information
Page 43
2.3 Central Processing Unit (CPU)
The motherboard comes with a surface mount Socket SP3 designed for the AMD EPYC™
7002 Series.
• Upon purchase of the motherboard, ensure that the PnP cap is on the socket and
the socket contacts are not bent. Contact your retailer immediately if the PnP cap
is missing, or if you see any damage to the PnP cap/socket contacts/motherboard
components. ASUS will shoulder the cost of repair only if the damage is shipment/
transit-related.
• Keep the cap after installing the motherboard. ASUS will process Return Merchandise
Authorization (RMA) requests only if the motherboard comes with the cap on the
Socket SP3.
• The product warranty does not cover damage to the socket contacts resulting from
incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP
cap.
2.3.1 Installing the CPU and heatsink
To install the CPU and heatsink:
1. Remove the rear cover. For more information, see the section
2. Remove the air ducts. For more information, see the section
3. Loosen each screw one by one in the
sequence shown on the socket to open
the load plate.
Chassis cover
Air ducts
.
.
ASUS RS720A-E11-RS24U
2-7
Page 44
4. Slightly lift open the rail frame.
5. Slide the external cap out of the rail
frame.
Load plate
Rail frame
External cap
External cap
Rail frame
PnP cap
6. Slide the carrier frame with CPU into the
rail frame, then remove the PnP cap.
The carrier frame with CPU fits in only
one correct orientation. DO NOT force
the carrier frame with CPU into the
rail frame.
2-8
Carrier frame
with CPU
PnP cap
Rail frame
Chapter 2: Hardware Information
Page 45
7. Gently push the rail frame just enough
to let it sit on top of the CPU socket.
Carrier frame
with CPU
8. Close the load plate just enough to let
it sit on top of the CPU, then secure
each screw one by one in the sequence
shown on the socket to completely
secure the load plate.
The load plate screws are
T20 models. A torque value of
16.1±1.2 kgf-cm (14.0±1.0 lbf-in) is
recommended.
9. Twist each of the four screws with a
screwdriver just enough to attach the
heatsink to the motherboard. When the
four screws are attached, tighten them
one by one in the sequence shown in
the illustration to completely secure the
heatsink.
The heatsink screws are T20 models.
A torque value of 16.1±1.2 kgf-cm
(14.0±1.0 lbf-in) is recommended.
10. Reinstall the air ducts to complete the
CPU and heatsink installation. For more
information, refer to section
Air ducts
.
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2.4 System memory
2.4.1 Overview
The motherboard comes with 32 Double Data Rate 4 (DDR4) Dual Inline Memory Modules
(DIMM) sockets.
The figure illustrates the location of the DDR4 DIMM sockets:
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2.4.2 Memory Configurations
You may install 16GB, 32GB, and 64GB RDIMMs into the DIMM sockets. If you are not sure
on which slots to install the DIMMS, you can use the recommended memory configuration in
this section for reference.
• Refer to ASUS Server AVL for the updated list of compatible DIMMs.
• Always install DIMMs with the same CAS latency. For optimum compatibility, it is
recommended that you obtain memory modules from the same vendor.
• Start installing the DIMMs into the second slots (such as DIMM_A2 , DIMM_B2, etc.)
2.4.3 Installing a DIMM on a single clip DIMM socket
Ensure to unplug the power supply before adding or removing DIMMs or other system
components. Failure to do so may cause severe damage to both the motherboard and the
components.
1. Unlock a DIMM socket by pressing the
retaining clip outward.
2. Align a DIMM on the socket such that
the notch on the DIMM matches the
DIMM slot key on the socket.
A DIMM is keyed with a notch so that it fits in only one direction. DO NOT force a DIMM into
a socket in the wrong direction to avoid damaging the DIMM.
3. Hold the DIMM by both of its ends
then insert the DIMM vertically into the
socket. Apply force to both ends of the
DIMM simultaneously until the retaining
clips snaps back into place.
Ensure that the DIMM is sitting firmly on
the DIMM slot.
Always insert the DIMM into the socket vertically to prevent DIMM notch damage.
2.4.4 Removing a DIMM
DIMM notch
DIMM slot key
Unlocked retaining clip
Locked Retaining Clip
1. Remove the top cover. For more
information, see the section
Chassis cover
.
2.1
2. Simultaneously press the retaining clips
outward to unlock the DIMM.
3. Remove the DIMM from the socket.
Support the DIMM lightly with your fingers when pressing the retaining clips. The DIMM
might get damaged when it flips out with extra force.
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2.5 Storage devices
The system supports twenty-four (24) 2.5” hot-swap SATA/SAS/NVMe storage devices (up
to 8 x NVMe/SATA/SAS + 16 x SATA/SAS). The storage device installed on the storage
device tray connects to the motherboard SATA/SAS/NVMe ports via the SATA/SAS/NVMe
backplane.
To install a 2.5” hot-swap SATA/SAS/NVMe storage device:
1. Press the spring lock then
pull the tray lever outward to
release the storage device
tray. The storage device tray
ejects slightly after you pull
out the lever.
2. Firmly hold the tray lever and
pull the storage device tray
out of the bay.
3. Prepare the 2.5” storage
device and the bundled set
of screws.
4. Place the 2.5” storage device
into the storage device
tray then secure it with four
screws.
Spring lock
Tray lever
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5. Push the storage device tray
and storage device assembly
all the way into the depth of
the bay until the tray lever
and spring lock clicks and
secures the storage device
tray in place.
• When installed, the SATA/SAS/NVMe connector on the storage device connects to the
SATA/SAS/NVMe interface on the backplane.
• The storage device tray is correctly placed when its front edge aligns with the bay
edge.
6. Repeat steps 1 to 5 to install the other SATA/SAS/NVMe storage devices.
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2.6 Expansion slot
The barebone server comes with four pre-installed riser cards to support eight PCIe slots and
one OCP Mezzanine slot on board.
Riser card 3Riser card 1Riser card 2
Riser card 4OCP Mezzanine
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2.6.1 Installing an expansion card to riser card bracket 1
To install an expansion card to the riser card bracket 1:
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
3. Remove the cable from the riser card bracket.
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4. Place the riser card bracket on a flat and stable surface in the orientation as shown.
5. Flip the metal bracket lock open.
6. Install the PCIE expansion card into the riser card bracket.
7. Flip the metal bracket lock back to secure the PCIE expansion card to the riser card
bracket.
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8. Reconnect the cable to the riser card bracket.
9. Reinstall the riser card to the motherboard.
10. Secure the riser card bracket to the chassis with the thumbscrew.
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2.6.2 Installing an expansion card to riser card bracket 2
To install an expansion card on the riser card bracket 2:
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Loosen the thumbscrew securing the riser card to the motherboard.
3. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
4. Remove the cable from the riser card bracket.
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5. Place the riser card bracket on a flat and stable surface in the orientation as shown.
6. Flip the metal bracket lock open.
7. Install the PCIE expansion card into the riser card bracket.
8. Flip the metal bracket lock back to secure the PCIE expansion card to the riser card
bracket.
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9. Reconnect the cable to the riser card bracket.
10. Reinstall the riser card to the motherboard.
11. Secure the riser card bracket to the chassis with the thumbscrew.
12. Secure the riser card to the motherboard with the thumbscrew.
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2.6.3 Installing an expansion card to riser card bracket 3
To install an expansion card on the riser card bracket 3:
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Loosen the thumbscrew securing the riser card to the motherboard.
3. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
4. Remove the cable from the riser card bracket.
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5. Place the riser card bracket on a flat and stable surface in the orientation as shown.
6. Flip the metal bracket lock open.
7. Install the PCIE expansion card into the riser card bracket.
8. Flip the metal bracket lock back to secure the PCIE expansion card to the riser card
bracket.
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9. Reconnect the cable to the riser card bracket.
10. Reinstall the riser card to the motherboard.
11. Secure the riser card bracket to the chassis with the thumbscrew.
12. Secure the riser card to the motherboard with the thumbscrew.
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2.6.4 Installing an expansion card to riser card bracket 4
To install an expansion card to the riser card bracket 4:
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
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3. Flip the riser card bracket over and remove metal bracket.
4. Install the expansion card to your riser card bracket.
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5. Reinstall the riser card to the motherboard.
6. Secure the riser card bracket to the chassis with the thumbscrew.
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2.6.5 Installing an OCP 3.0 slot baseboard and OCP 3.0
card to the riser card bracket
We recommend you install the OCP 3.0 slot baseboard to the PCIE2 slot on the riser card
bracket 1.
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
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3. Remove the cable from the riser card bracket.
4. Place the riser card bracket on a flat and stable surface in the orientation as shown.
5. Flip the metal bracket lock open.
6. Install the OCP 3.0 slot baseboard to the
PCIE2
slot on the riser card bracket.
7. Connect the cables.
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8. Insert the OCP 3.0 card to the OCP 3.0 slot from the rear of the riser card bracket, and
make sure the OCP 3.0 card is seated securely in the OCP 3.0 slot.
9. Once your OCP 3.0 card is installed, flip the metal bracket lock back to secure the OCP
3.0 slot baseboard to the riser card bracket.
10. Reconnect the cable to the riser card bracket.
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11. Reinstall the riser card to the motherboard.
12. Secure the riser card bracket to the chassis with the thumbscrew.
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2.6.6 Installing an ethernet expansion card to the riser card
bracket
The pre-installed riser card bracket can support a 4-port or 2-port ethernet expansion card.
Do not install the 4-port ethernet expansion card if you wish to install the external rear fan.
To install a 4-port or 2-port ethernet expansion card on the riser card bracket:
1. Follow steps 1-2 of
remove the riser card bracket from the chassis.
2. Flip the riser card bracket over and insert the 4-port or 2-port ethernet expansion
card to the
screws (B).
Installing an expansion card to the riser card bracket 4
PCIE_LAN1
slot (A) on the riser card bracket, then secure it using two (2)
Installing an expansion card to the riser card bracket 4
Chapter 2: Hardware Information
to install
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2.6.7 Installing GPU cards (on selected models)
To install a passive GPU (FH/FL) card to the riser card bracket 1:
1. Loosen the thumbscrew securing
the riser card bracket to the
chassis.
2. Lift the riser card out of the
chassis by firmly holding it by
the tab and pulling it upwards to
detach it from the PCIE slot on
the motherboard.
3. Disconnect the cable from the
riser card bracket.
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4. Place the riser card bracket on a flat and stable surface in the orientation as shown.
5. Prepare the GPU card.
6. Connect the power cable to the GPU card, and ensure to place the cable through the
opening of the GPU air duct.
7. Secure the GPU air duct to the GPU card with the screws.
8. Flip the metal bracket lock open.
9. Install the GPU card into the riser card bracket.
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10. Prepare the other GPU card.
11. Install the GPU card into the riser card bracket.
12. Secure the GPU air duct to the GPU card with the screws.
13. Connect the power cable to the GPU card.
14. Flip the metal bracket lock back to secure the GPU cards to the riser card bracket.
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15. Reconnect the cable to the riser
card bracket.
16. Install the riser card bracket and
the GPU cards assembly into the
PCIE slot on the motherboard.
Ensure that the golden
connectors of the riser card
bracket is firmly seated in place.
17. Secure the riser card bracket to
the chassis with the thumbscrew.
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To install a passive GPU (FH/FL) card to the riser card bracket 2:
1. Loosen the thumbscrew securing
the riser card bracket to the
chassis.
2. Lift the riser card out of the
chassis by firmly holding it by
the tab and pulling it upwards to
detach it from the PCIE slot on
the motherboard.
3. Disconnect the cable from the
riser card bracket.
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4. Place the riser card bracket on a flat and stable surface in the orientation as shown.
5. Prepare the GPU card.
6. Connect the power cable to the GPU card, and ensure to place the cable through the
opening of the GPU air duct
7. Secure the GPU air duct to the GPU card with the screws.
8. Flip the metal bracket lock open.
9. Install the GPU card into the riser card bracket.
10. Flip the metal bracket lock back to secure the GPU card to the riser card bracket.
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11. Reconnect the cable to the riser
card bracket.
12. Install the riser card bracket and
the GPU card assembly into the
PCIE slot on the motherboard.
Ensure that the golden
connectors of the riser card
bracket is firmly seated in place.
13. Secure the riser card bracket to
the chassis with the thumbscrew.
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To install a passive GPU (FH/FL) card to the riser card bracket 3:
1. Loosen the thumbscrew securing
the riser card bracket to the
chassis.
2. Lift the riser card out of the
chassis by firmly holding it by
the tab and pulling it upwards to
detach it from the PCIE slot on
the motherboard.
3. Disconnect the cable from the
riser card bracket.
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4. Place the riser card bracket on a flat and stable surface in the orientation as shown.
5. Prepare the GPU card.
6. Connect the power cable to the GPU card, and ensure to place the cable through the
opening of the GPU air duct
7. Secure the GPU air duct to the GPU card with the screws.
8. Flip the metal bracket lock open.
9. Install the GPU card into the riser card bracket.
10. Flip the metal bracket lock back to secure the GPU card to the riser card bracket.
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11. Reconnect the cable to the riser
card bracket.
12. Install the riser card bracket and
the GPU card assembly into the
PCIE slot on the motherboard.
Ensure that the golden
connectors of the riser card
bracket is firmly seated in place.
13. Secure the riser card bracket to
the chassis with the thumbscrew.
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2.6.8 Installing an ASUS PIKE II card
You can replace the pre-installed ASUS PIKE II card to support SAS storage devices in your
server system.
To remove the pre-installed ASUS PIKE II card:
1. Loosen the thumbscrew securing the riser card bracket to the chassis.
2. Lift the riser card out of the chassis by firmly holding it by the tab and pulling it upwards
to detach it from the PCIE slot on the motherboard.
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3. Place the riser card bracket on a flat and stable surface in the orientation as shown.
4. Flip the metal bracket lock open.
5. Remove the ASUS PIKE II card from the riser card bracket.
6. Remove the mini SAS HD cables from the ASUS PIKE II card.
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To install an ASUS PIKE II card:
1. Prepare the new ASUS PIKE II card.
2. Insert the ASUS PIKE II card to the PCIe slot on the riser card bracket.
3. Flip the metal bracket lock back to secure the ASUS PIKE II card to the riser card
bracket.
4. Connect the mini SAS HD cables to the ASUS PIKE II card.
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5. Reinstall the riser card to the motherboard.
6. Secure the riser card bracket to the chassis with the thumbscrew.
7. Reconnect the cable to the riser card bracket.
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2.6.9 Installing M.2 (NGFF) cards
To install an M.2 (NGFF) card:
1. Locate the M.2 connectors (NGFF1 or NGFF2) on the motherboard.
2. (optional) Remove the stand screw and screw.
3. Select an appropriate screw hole on the motherboard for your M.2 card, then secure
the stand to the motherboard.
4. Insert the M.2 into the M.2 (NGFF) slot, then secure it using the screw removed
previously.
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2.6.10 Configuring an expansion card
After installing the expansion card, configure it by adjusting the software settings.
1. Turn on the system and change the necessary BIOS settings, if any. See Chapter 5 for
information on BIOS setup.
2. Assign an IRQ to the card. Refer to the following tables.
3. Install the software drivers for the expansion card.
Standard Interrupt assignments
IRQPriorityStandard function
01System Timer
12Keyboard Controller
2-Programmable Interrupt
3*11Communications Port (COM2)
4*12Communications Port (COM1)
5*13--
614Floppy Disk Controller
7*15--
83System CMOS/Real Time Clock
9*4ACPI Mode when used
10*5IRQ Holder for PCI Steering
11*6IRQ Holder for PCI Steering
12*7PS/2 Compatible Mouse Port
138Numeric Data Processor
14*9Primary IDE Channel
15*10Secondary IDE Channel
* These IRQs are usually available for ISA or PCI devices.
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2.7 Cable connections
• The bundled system cables are pre-connected before shipment. You do not need to
disconnect these cables unless you are going to remove pre-installed components to
install additional devices.
• Refer to Chapter 4 for detailed information on the connectors.
Pre-connected system cables
1. 4-pin BPPWR1 power connector (connected to backplane)
2. 8-pin BPPWR2 power connector (connected to backplane)
3. 8-pin VGA power connectors (connected to Graphics card, on selected models)
4. Panel connector (connected to front I/O board)
5. System fan connectors (from motherboard FAN1-8 to system fans)
SLMPCIE1 (CB Board#1)Slimline PCIe to Slimline PCIeSLMPCIE3 on motherboard
SLMPCIE2 (CB Board#1)Slimline PCIe to Slimline PCIeSLMPCIE4 on motherboard
SLMPCIE1 (CB Board#2)Slimline PCIe to Slimline PCIeSLMPCIE9 on motherboard
SLMPCIE2 (CB Board#2)Slimline PCIe to Slimline PCIeSLMPCIE10 on motherboard
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GPU model
Connects to mini-SAS HD connectors
Connects a 8-pin plug
from motherboard
Connects to CB board#2
for NVMe storage functions
Connects to CB board#1
for NVMe storage functions
Backplane connectorCableConnect to
SLMPCIE1 (CB Board#1)Slimline PCIe to Slimline PCIeSLMPCIE3 on motherboard
SLMPCIE2 (CB Board#1)Slimline PCIe to Slimline PCIeSLMPCIE4 on motherboard
SLMPCIE1 (CB Board#2)Slimline PCIe to Slimline PCIeSLMPCIE9 on motherboard
SLMPCIE2 (CB Board#2)Slimline PCIe to Slimline PCIeSLMPCIE10 on motherboard
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2.9 Removable/optional components
This section explains how to install optional components into the system and covers the
following components:
1. System fans
2. Redundant power supply module
Ensure that the system is turned off before removing any components.
You may need to remove previously installed component or factory shipped components
when installing optional components.
2.9.1 System fans
To remove the system fans:
1. Locate the fan you want to replace.
2. Press the retaining clip (A) and lift upward (B) to remove the fan.
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To reinstall the system fans:
1. Prepare the fan with the same model and size.
2. Install the fan to the fan cage.
The fan can only be installed in one direction. If the fan cannot be installed, turn it around
and try again.
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To install the external rear fan:
1. Use a screwdriver to pry open the slot.
Do not install the 4-port ethernet expansion card if you wish to install the external rear fan.
2. Prepare the rear external fan.
3. Connect the cable of the rear external fan to the motherboard through the open slot.
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4. Align and place the rear external fan on the chassis.
5. Secure the rear external fan to the chassis with the thumbscrews.
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2.9.2 Redundant power supply module
To replace a failed redundant power supply module:
1. Lift up the power supply module lever.
Module lever
2. Hold the power supply module lever
and press the PSU latch, then pull the
power supply module out of the system
chassis.
3. Prepare the replacement power supply
module.
4. Insert the replacement power supply
module into the chassis then push it
inwards until the latch locks into place.
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Module leverPSU latch
Chapter 2: Hardware Information
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Chapter 3: Installation Options
Installation Options
This chapter describes how to install the optional components
and devices into the barebone server.
3
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3.1 Tool-less Friction Rail Kit
The tool less design of the rail kit allows you to easily install the rack rails into the server rack
without the need for additional tools. The kit also comes with a metal stopping bracket that
can be installed to provide additional support and stability to the server.
The tool-less rail kit package includes:
Set of screws
Fixing latches
Rail components (screws included)
Latch screws Rail WashersRail screws
Tool-less rack rail
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3.2 Installing the tool-less rack rail
To install the tool-less rack rails into the rack:
1. Secure the two fixing latches to the two sides of the server using the set of latch
screws.
The locations of the screw holes vary with different server models. Refer to your server
user manual for details.
2. Select a desired space and place the appropriate rack rail (left and right) on opposite
positions on the rack.
A 1U space consists of three square mounting holes with two thin lips on the top and the
bottom.
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3. Secure the rail components to the rail using the bundled screws.
4. Press the spring lock (A) then insert the studs into the selected square mounting holes
on the rack post.
5. Press the spring lock on the other end of rail then insert the stud into the mounting hole
on the rack post. Extend the rack rail, if necessary.
6. (Optional) Use the rail screw and rail washer (B) that comes with the kit to secure the
rack rail to the rack post.
7. Perform steps 3 to 5 for the other rack rail.
Ensure that the installed rack rails (left and right) are aligned, secured, and stable in place.
8. Lift the server chassis and insert it into the rack rail.
Ensure that the rack rail cabinet and the rack posts are stable and standing firmly on a level
surface.
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3.3 Rail kit dimensions
43.6mm
43.6mm
900mm
589mm
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3.4 Cable management arm
(optional for 1200 mm rack rails)
You can install an additional cable management arm (CMA) to the rack rails to help you
manage the cables from your server system. The CMA is designed with movable parts that
allow you to move the server system along the rack rail without the need to remove the CMA.
Hook and loop fasteners
Pivot receptor
Cable fasteners
3.4.1 Attaching the cable management arm
Installing the cable management arm
To install the cable management arm:
1. Install the rack rails into the rack.
Refer to section 3.1 Tool-less Friction Rail Kit for the steps on installing the rack rails into
the rack.
Outer receptor
Inner receptor
2. Press the round button on the pivot receptor, then rotate the pivot receptor to the left or
right for a left pivot configuration or right pivot configuration.
Right pivot configurationLeft pivot configuration
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3. Align the three receptors on the CMA with the connectors on the rack rails.
Intermediate rail connector
Pivot receptor
Inner rail connector (hidden)
Inner receptor
Intermediate
rail connector
Outer receptor
The installation steps in this section uses a Left pivot configuration as an example, the
installation steps for a Right pivot configuration is similar.
4. Align and connect the inner
receptor on the CMA with the
connector on the inner rail.
5. Align and connect the outer
receptor on the CMA with the
connector on the intermediate
rail.
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6. Align and connect the pivot receptor on the CMA with the connector on the other
intermediate rail.
7. Pass the cables from the server system through the hook and loop fasteners and the
cable fasteners on the CMA to complete.
Hook and loop fasteners
3-8
Cable fasteners
Chapter 3: Installation Options
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