ARRIS WVB2R0 34 User Manual

REVISION HISTORY

Date

Author

Description of Change

Version

SER MANUAL

IRELESS VIDEO DISTRIBUTION

IRELESS VIDEO BRIDGE GEN

User Manual –

Wireless Video Bridge Gen 2

December 16, 2016 Alexander Fitch First Draft 0.0.1

Engineering Release

January 4th Alexander Fitch Add Wall Mount instructions and FCC statements 0.0.2

Engineering Release

The purpose of this document is to communicate the technical information associated with the C61W and Wireless Video Bridge Gen2, and to provide an overview addressing how the new capabilities may impact the customer, agent and field technician.

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ONTENTS

User Manual –

Wireless Video Bridge Gen 2

I. Overview ........................................................................................................................... 6

A. Wireless Video Bridge ................................................................................................. 6

II. Hardware Information ........................................................................................................ 7

A. Wireless Video Bridge ................................................................................................. 7

1. Front Panel ............................................................................................................ 7

2. Rear Panel ............................................................................................................. 7

3. The rear panel contains ......................................................................................... 8

III. Minimum Requirements ....................................................................................................11

IV. Features ...........................................................................................................................12

A. 802.11ac Support. ......................................................................................................12

B. MoCA 2.0 ...................................................................................................................12

C. Wireless Repeater Functionality .................................................................................12

D. Wireless Protected Setup ...........................................................................................12

V. Installation ........................................................................................................................14

A. How the Wireless Video Bridge Works .......................................................................14

B. Installation Requirements ...........................................................................................14

1. Minimum Distances ..............................................................................................15

2. Maximum Distances..............................................................................................15

3. Wall Mount Installation ..........................................................................................16

C. Wireless Video Bridge Survey (aka Beacon Mode) .....................................................17

D. WVB Installation .........................................................................................................19

E. Adding Wireless Clients (C61W) .................................................................................20

F. Final Checks ...............................................................................................................24

G. Remove WVB2 from the Genie Server .......................................................................26

VI. Troubleshooting for OSD and Diagnostics ........................................................................30

H. Client Symptoms and Troubleshooting .......................................................................30

4. Wireless Client (C61W) Grey/Black screen no Banner ..........................................30

5. C61W Program Banner displayed, no Video on TV ..............................................33

6. C61W Video/Audio on TV but no Menu, Guide or List displays .............................33

7. Freeze Frame/Pixelization on wireless client (C61W) ...........................................33

8. C61W does not display the Enter PIN screen .......................................................33

9. Wireless client (C61W): Add a Client failed (does not display video after Add a

Client exited) ..............................................................................................................33

10. Wireless Client (C61W) Network LED Failures (Bad Wireless Connection) ..........33

I. OSD Troubleshooting .................................................................................................35

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User Manual –

Wireless Video Bridge Gen 2

11.

Genie server OSD: ...............................................................................................35

12. Wireless Client (C61W) OSD: ...............................................................................35

13. Wireless Client (C61W) OSD: ...............................................................................36

14. Wireless Client (C61W) OSD: ...............................................................................36

15. Wireless Client (C61W) OSD: ...............................................................................36

J. Genie Server Error Code Table ..................................................................................37

VII. Other Troubleshooting ......................................................................................................39

K. WVB2 LED Troubleshooting .......................................................................................39

L. Wireless Client C61W Troubleshooting ......................................................................41

VIII. FCC Statements ...............................................................................................................44

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FIGURES

User Manual –

Wireless Video Bridge Gen 2

Figure 1: WVB2 - Front Panel ................................................................................................... 7

Figure 2: WVB2 - Rear Panel .................................................................................................... 8

Figure 3 : Side View with new logo ............................................................................................. 9

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Term

Description

TERMINOLOGY

WVB Wireless Video Bridge

User Manual –

Wireless Video Bridge Gen 2

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User Manual –

Wireless Video Bridge Gen 2

I. O

The Wireless Video Bridge Technical Communication will cover all the aspects of Wireless Video and the Wireless Video Bridge.

A. W

The WVB Gen2 is a second generation Wireless Video Bridge that is targeted as a direct replacement to the WVB Gen1 with enhanced networking features.

The Wireless Video Bridge (WVB2) provides the ability to stream DIRECTV programming from a Genie server to the Genie Mini (C41W or higher) client wirelessly.

The Wireless Video Bridge provides video distribution throughout the home without the use of coaxial or CAT5 cables at every TV. The WVB2 creates a private network only accessible to DIRECTV products.

VERVIEW

IRELESS VIDEO BRIDGE

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User Manual –

Wireless Video Bridge Gen 2

II. H

A. W

1. Front Panel

ARDWARE INFORMATION

IRELESS VIDEO BRIDGE

FIGURE 1: WVB - FRONT PANEL

The front panel contains

• Multicolor status indicator LED.

The WVB2 is to be installed vertically (It is not to be placed in horizontal position) The WVB2 can be wall-mounted using the mounting bracket provided. When using the

mounting bracket, the WVB2 should remain positioned upright (not upside down).

2. Rear Panel

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User Manual –

Wireless Video Bridge Gen 2

FIGURE 2: WVB - REAR PANEL

3. The rear panel contains

• Red reset button

• Add Client button

• Ethernet port

• Two Satellite in F connector

• DC power Inlet connector matching EPS10 external Power supply

• A green power indicator LED.

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User Manual –

Wireless Video Bridge Gen 2

FIGURE 3 : SIDE VIEW WITH NEW LOGO

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User Manual –

Wireless Video Bridge Gen 2

WVB2 Specifications

Size and Weight

• Height: 182”

• Width: 190”

• Depth 182”

• Weight: 12.05 oz.

Packaging

• Carton

• Height: 10.25”

• Width: 4”

• Depth: 9”

• Weight: 2 lb.

Environmental Requirements

• Operating temperature:32° to 122° F (0° to 50° C) for indoor units

• Storage temperature (No Damage):

-40° to 150° F ( -40° to 66° C)

• Relative humidity: 93% non- condensing

Ports and Interfaces

• 802.11n,ac Wi-Fi

• Coax Network SWiM input

• Coax Network SWiM output

• DC Power Input

• Inactive Ethernet Port

Power

• EPS10 External PSU

• AC external PSU -120v~60HZ, 18W

• Input: 12V DC 1.5A

• Active Current Consumption (DC) :

1.0A – 1.2A

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User Manual –

Wireless Video Bridge Gen 2

III. M

The minimum requirements for a Wireless Video distribution are

• SWiM installation

• Genie server (HR34/HR44/HR54/H44+HDD)

• Wireless Video Bridge

• At least one wireless Genie Mini Client

INIMUM REQUIREMENTS

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User Manual –

Wireless Video Bridge Gen 2

IV. F

EATURES

Functionally, the WVB Gen2 is identical to the WVB Gen1 with the exception of the following features:

A. 802.11

802.11ac is the latest IEEE Wi-Fi standard which provides increased bandwidth and additional throughput over increased range compared to 802.11n (on which WVB Gen 1 is based). Increased throughput is required to sustain the level of video traffic required to support more concurrent clients which are a feature of the HS17family of products with up to 7 HD clients supported or 2 Wireless 4K Clients and one Wireless HD client.

B. MOCA 2.0

MoCA 2.0 allows for increased frequency range and channel bandwidth, which leads to increased throughput over greater distances in comparison to MoCA 1.1. MoCA 2.0 is also backwards compatible with MoCA 1.1 and will therefore allow for operability with existing, MoCA 1.1 compliant products.

C. W

The WVB Gen2’s ability to act as a wireless repeater indicates that the WVB Gen2 will offer a wireless solution for extending the range of the internal WVB of the HS17

D. W

The WVB Gen 2 will contain an Add Client Button that will primarily be used with the HS17 eliminating the need to add the RVU Client through the “Add Client” Screen. If the user chooses, they also have the option of adding a RVU client through the “Add Client” screen just like the WVB Gen 1.

AC SUPPORT.

IRELESS REPEATER FUNCTIONALITY

IRELESS PROTECTED SETUP

Feature Comparison between the WVB Gen1 and the WVB Gen2

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Feature

WVB Gen1

WVB Gen2

MoCA

Wireless

Ethernet

F Connectors (female F

type)

Reset Button

Power LED

Status LED

Mechanicals (mm)

Weight (oz)

Power Supply

DFS Channel Support

Maximum Supported Number of Clients

Wi-Fi Band Operation

Minimum Throughput Over 3 Streams

WVB

Range

MIMO Solution

DTV WPS Button

VA SNE Compliant

Feature

WVB Gen1

WVB Gen2

Bridge MoCA to Wi

Fi Traffic

Wireless Repeater Functionality

User Manual –

Wireless Video Bridge Gen 2

1.1 2.0

802.11n 802.11n, ac Yes (10/100) Yes (10/100/1G) 2 2 Yes Yes Yes Yes Yes Yes 190x182x82 190x182x82

12.5 12.5 EPS10 EPS10 Yes Yes 3 5 5GHz 5GHz 72Mbps 120Mbps 80 feet, 5 walls 80 feet, 5 walls 4x4 4x4 No Yes No Yes

Yes Yes

No Yes

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User Manual –

Wireless Video Bridge Gen 2

V. I

A. H

NSTALLATION

OW THE WIRELESS VIDEO BRIDGE WORKS

• The Wireless Video Bridge Gen 2 (WVB2) is connected to the Genie server via the SWiM/MoCA network.

• The WVB2 acts as an access point for the C61W, creating the Wireless Video Network for wireless clients (C61W).

• The WVB2 delivers audio/video and the user interface wirelessly to the clients as if there was a traditional coax network in the home, and this connection is different and separate from the Wi-Fi connection to the customers Router.

FIGURE 4: WI-FI & DIRECTV’S WIRELESS VIDEO NETWORK DIFFERENCES (NEW DIAGRAM)

B. I

NSTALLATION REQUIREMENTS

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