ARRIS WVB2R0 34 User Manual
REVISION HISTORY
Date
Author
Description of Change
Version
U
SER MANUAL
W
IRELESS VIDEO DISTRIBUTION
W
IRELESS VIDEO BRIDGE GEN
User Manual –
Wireless Video Bridge Gen 2
2
December 16, 2016 Alexander Fitch First Draft 0.0.1
Engineering
Release
January 4th Alexander Fitch Add Wall Mount instructions and FCC statements 0.0.2
Engineering
Release
The purpose of this document is to communicate the technical information associated with the
C61W and Wireless Video Bridge Gen2, and to provide an overview addressing how the new
capabilities may impact the customer, agent and field technician.
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C
ONTENTS
User Manual –
Wireless Video Bridge Gen 2
I. Overview ........................................................................................................................... 6
A. Wireless Video Bridge ................................................................................................. 6
II. Hardware Information ........................................................................................................ 7
A. Wireless Video Bridge ................................................................................................. 7
1. Front Panel ............................................................................................................ 7
2. Rear Panel ............................................................................................................. 7
3. The rear panel contains ......................................................................................... 8
III. Minimum Requirements ....................................................................................................11
IV. Features ...........................................................................................................................12
A. 802.11ac Support. ......................................................................................................12
B. MoCA 2.0 ...................................................................................................................12
C. Wireless Repeater Functionality .................................................................................12
D. Wireless Protected Setup ...........................................................................................12
V. Installation ........................................................................................................................14
A. How the Wireless Video Bridge Works .......................................................................14
B. Installation Requirements ...........................................................................................14
1. Minimum Distances ..............................................................................................15
2. Maximum Distances..............................................................................................15
3. Wall Mount Installation ..........................................................................................16
C. Wireless Video Bridge Survey (aka Beacon Mode) .....................................................17
D. WVB Installation .........................................................................................................19
E. Adding Wireless Clients (C61W) .................................................................................20
F. Final Checks ...............................................................................................................24
G. Remove WVB2 from the Genie Server .......................................................................26
VI. Troubleshooting for OSD and Diagnostics ........................................................................30
H. Client Symptoms and Troubleshooting .......................................................................30
4. Wireless Client (C61W) Grey/Black screen no Banner ..........................................30
5. C61W Program Banner displayed, no Video on TV ..............................................33
6. C61W Video/Audio on TV but no Menu, Guide or List displays .............................33
7. Freeze Frame/Pixelization on wireless client (C61W) ...........................................33
8. C61W does not display the Enter PIN screen .......................................................33
9. Wireless client (C61W): Add a Client failed (does not display video after Add a
Client exited) ..............................................................................................................33
10. Wireless Client (C61W) Network LED Failures (Bad Wireless Connection) ..........33
I. OSD Troubleshooting .................................................................................................35
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User Manual –
Wireless Video Bridge Gen 2
11.
Genie server OSD: ...............................................................................................35
12. Wireless Client (C61W) OSD: ...............................................................................35
13. Wireless Client (C61W) OSD: ...............................................................................36
14. Wireless Client (C61W) OSD: ...............................................................................36
15. Wireless Client (C61W) OSD: ...............................................................................36
J. Genie Server Error Code Table ..................................................................................37
VII. Other Troubleshooting ......................................................................................................39
K. WVB2 LED Troubleshooting .......................................................................................39
L. Wireless Client C61W Troubleshooting ......................................................................41
VIII. FCC Statements ...............................................................................................................44
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FIGURES
User Manual –
Wireless Video Bridge Gen 2
Figure 1: WVB2 - Front Panel ................................................................................................... 7
Figure 2: WVB2 - Rear Panel .................................................................................................... 8
Figure 3 : Side View with new logo ............................................................................................. 9
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Term
Description
TERMINOLOGY
WVB Wireless Video Bridge
User Manual –
Wireless Video Bridge Gen 2
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User Manual –
Wireless Video Bridge Gen 2
I. O
The Wireless Video Bridge Technical Communication will cover all the aspects of Wireless
Video and the Wireless Video Bridge.
A. W
The WVB Gen2 is a second generation Wireless Video Bridge that is targeted as a direct
replacement to the WVB Gen1 with enhanced networking features.
The Wireless Video Bridge (WVB2) provides the ability to stream DIRECTV programming
from a Genie server to the Genie Mini (C41W or higher) client wirelessly.
The Wireless Video Bridge provides video distribution throughout the home without the use
of coaxial or CAT5 cables at every TV. The WVB2 creates a private network only accessible
to DIRECTV products.
VERVIEW
IRELESS VIDEO BRIDGE
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User Manual –
Wireless Video Bridge Gen 2
II. H
A. W
1. Front Panel
ARDWARE INFORMATION
IRELESS VIDEO BRIDGE
FIGURE 1: WVB - FRONT PANEL
The front panel contains
• Multicolor status indicator LED.
The WVB2 is to be installed vertically (It is not to be placed in horizontal position)
The WVB2 can be wall-mounted using the mounting bracket provided. When using the
mounting bracket, the WVB2 should remain positioned upright (not upside down).
2. Rear Panel
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User Manual –
Wireless Video Bridge Gen 2
FIGURE 2: WVB - REAR PANEL
3. The rear panel contains
• Red reset button
• Add Client button
• Ethernet port
• Two Satellite in F connector
• DC power Inlet connector matching EPS10 external Power supply
• A green power indicator LED.
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User Manual –
Wireless Video Bridge Gen 2
FIGURE 3 : SIDE VIEW WITH NEW LOGO
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User Manual –
Wireless Video Bridge Gen 2
WVB2 Specifications
Size and Weight
• Height: 182”
• Width: 190”
• Depth 182”
• Weight: 12.05 oz.
Packaging
• Carton
• Height: 10.25”
• Width: 4”
• Depth: 9”
• Weight: 2 lb.
Environmental Requirements
• Operating temperature:32° to 122°
F (0° to 50° C) for indoor units
• Storage temperature (No Damage):
-40° to 150° F ( -40° to 66° C)
• Relative humidity: 93% non-
condensing
Ports and Interfaces
• 802.11n,ac Wi-Fi
• Coax Network SWiM input
• Coax Network SWiM output
• DC Power Input
• Inactive Ethernet Port
Power
• EPS10 External PSU
• AC external PSU -120v~60HZ, 18W
• Input: 12V DC 1.5A
• Active Current Consumption (DC) :
1.0A – 1.2A
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User Manual –
Wireless Video Bridge Gen 2
III. M
The minimum requirements for a Wireless Video distribution are
• SWiM installation
• Genie server (HR34/HR44/HR54/H44+HDD)
• Wireless Video Bridge
• At least one wireless Genie Mini Client
INIMUM REQUIREMENTS
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User Manual –
Wireless Video Bridge Gen 2
IV. F
EATURES
Functionally, the WVB Gen2 is identical to the WVB Gen1 with the exception of the following
features:
A. 802.11
802.11ac is the latest IEEE Wi-Fi standard which provides increased bandwidth and
additional throughput over increased range compared to 802.11n (on which WVB Gen 1 is
based). Increased throughput is required to sustain the level of video traffic required to
support more concurrent clients which are a feature of the HS17family of products with up to
7 HD clients supported or 2 Wireless 4K Clients and one Wireless HD client.
B. MOCA 2.0
MoCA 2.0 allows for increased frequency range and channel bandwidth, which leads to
increased throughput over greater distances in comparison to MoCA 1.1. MoCA 2.0 is also
backwards compatible with MoCA 1.1 and will therefore allow for operability with existing,
MoCA 1.1 compliant products.
C. W
The WVB Gen2’s ability to act as a wireless repeater indicates that the WVB Gen2 will offer
a wireless solution for extending the range of the internal WVB of the HS17
D. W
The WVB Gen 2 will contain an Add Client Button that will primarily be used with the HS17
eliminating the need to add the RVU Client through the “Add Client” Screen. If the user
chooses, they also have the option of adding a RVU client through the “Add Client” screen
just like the WVB Gen 1.
AC SUPPORT.
IRELESS REPEATER FUNCTIONALITY
IRELESS PROTECTED SETUP
Feature Comparison between the WVB Gen1 and the WVB Gen2
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Feature
WVB Gen1
WVB Gen2
MoCA
Wireless
Ethernet
F Connectors (female F
-
type)
Reset Button
Power LED
Status LED
Mechanicals (mm)
Weight (oz)
Power Supply
DFS Channel Support
Maximum Supported Number of Clients
Wi-Fi Band Operation
Minimum Throughput Over 3 Streams
WVB
Range
MIMO Solution
DTV WPS Button
VA SNE Compliant
Feature
WVB Gen1
WVB Gen2
Bridge MoCA to Wi
-
Fi Traffic
Wireless Repeater Functionality
User Manual –
Wireless Video Bridge Gen 2
1.1 2.0
802.11n 802.11n, ac
Yes (10/100) Yes (10/100/1G)
2 2
Yes Yes
Yes Yes
Yes Yes
190x182x82 190x182x82
12.5 12.5
EPS10 EPS10
Yes Yes
3 5
5GHz 5GHz
72Mbps 120Mbps
80 feet, 5 walls 80 feet, 5 walls
4x4 4x4
No Yes
No Yes
Yes Yes
No Yes
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User Manual –
Wireless Video Bridge Gen 2
V. I
A. H
NSTALLATION
OW THE WIRELESS VIDEO BRIDGE WORKS
• The Wireless Video Bridge Gen 2 (WVB2) is connected to the Genie server via the
SWiM/MoCA network.
• The WVB2 acts as an access point for the C61W, creating the Wireless Video Network
for wireless clients (C61W).
• The WVB2 delivers audio/video and the user interface wirelessly to the clients as if there
was a traditional coax network in the home, and this connection is different and separate
from the Wi-Fi connection to the customers Router.
FIGURE 4: WI-FI & DIRECTV’S WIRELESS VIDEO NETWORK DIFFERENCES (NEW DIAGRAM)
B. I
NSTALLATION REQUIREMENTS
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