ARRIS WPC1810G Users Manual

User Guide

Wireless PCI Adapter

WPCI810G

MOTOROLA declares that WPCI810G ( FCC ID: ACQWPCI810G ) is limited in CH1~

CH11 by specified firmware controlled in U.S.A.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND

TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

Postpone router installation until there is no risk of thunderstorm or lightning activity in the are a.

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

Place this equipment on a stable surface.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a lightning storm, or when it is left unattended and unus ed for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

• Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Installation must at all times conform to local regulations.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, the re is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfere nce to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.

The antennas used for this transmitter must be installed to provide a separation

distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WR850G, WE800G, WA840G, WN825G, WPCI810G, and BR700 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

Wireless LAN Information

The WR850G, WE800G, WA840G, WN825G, and WPCI810G Wireless LAN products are wireless network products that uses Direct Sequence Spread Spectrum (DSSS) radio technology. This product is designed to be inter-operable with any other wireless DSSS type product that complies with:

• The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical Electronics Engineers.

• The Wire less Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).

Wireless LAN and your Health

The WR850G, WE800G, WA840G, WN825G, and WPCI810G, like other radio devices, emits radio frequency electromagnetic energy, but operates within the guidelines found in radio frequency safety standards and recommendations.

Restrictions on Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, these situations may include:

• Using wireless equipment on board an airplane.

• Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the re sponsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.

FCC Certification

The WR850G, WE800G, WA840G, WN825G, and WPCI810G contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

Caution: Exposure to Radio Frequency Radiation.

distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Canada - Industry Canada (IC)

The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada.

This Class B digital device complies with Canadian ICES-003 (NMB-003).

Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft Windows screen shots are used by permission of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003

Section 1:Overview _______________________ 1-1

Features ................................................................................................................ 1-1

Understanding your User Guide ......................................................................... 1-2

Box Contents ........................................................................................................ 1-2

Simple Home Network Diagram .......................................................................... 1-3

Wireless Connections.......................................................................................... 1-3

PCI Adapter Card Physical Description.............................................................. 1-4

Top and Front of PCI Adapter Card ....................................................................1-4

Adapter Card Label .............................................................................................1-5

Section 2:Installation______________________ 2-1

Device Configuration Setup................................................................................. 2-2

Section 3:Configuration ___________________ 3-1

System Tray Icon Description .............................................................................3-1

Connecting to an Existing Wireless Network..................................................... 3-2

Configuring a New Wireless Network ................................................................. 3-3

WPA Configuration for New Network ..................................................................3-7

Configuring Properties for an Existing Wireless Network.............................. 3-10

WPA Configuration for Existing Network ...........................................................3-13

Preferred Networks – Setting up the Connection Order ................................. 3-16

Move up and Move down buttons .....................................................................3-17

Advanced Selection Rules ................................................................................3-17

Removing a Network From Your Preferred Network List................................ 3-18

Viewing Site Monitor Information...................................................................... 3-20

Viewing Link Status............................................................................................ 3-22

Viewing Network Statistics................................................................................ 3-23

Activating LEAP.................................................................................................. 3-23

Viewing Adapter Product Information .............................................................. 3-25

Section 4:Troubleshooting _________________ 4-1

Hardware Solutions.............................................................................................. 4-1

My computer is experiencing difficulty connecting to the wireless

network..................................................................................................................4-1

I would like to see if my Internet connection is alive......................................................4-2

Section 5:Glossary _______________________ 5-1

CONTENTS I

Section 1:Overview

Congratulations on purchasing the Motorola Wireless PCI Adapter WPCI810G. The WPCI810G complies with the 802.11b and the new nearly 5-times-faster 802.11g wireless standard. With Wi-Fi Protected Access (WPA) supported, your wireless connections are robust and secure, giving you the confidence to communicate without fear that the signal could be compromised.

After installing the PCI adapter card, you’ll have the ability to wirelessly connect to your network to receive and send emails and to print documents to work or play on your PC without restrictions.

Your adapter incorporates the latest technology into an easy to install, upgradeable package.

Wireless PCI Adapter WPCI810G

Features

The WPCI810G has the following features:

! CD-ROM based Installation Wizard to provide easy installation

! Device Configuration and Status Utility

! Wireless security using WEP, LEAP, or WPA with AES or TKIP

encryption and 802.1X Authentication

! Compatibility with both 802.11g and 802.11b network standards

! Upgradeable firmware to stay current with the latest specifications

SECTION 1, OVERVIEW 1-1

SECTION 1

that your box contains

the Installation Assistant

the software for your unit

CD-ROM

WPCI810G

WPCI Antenna

Understanding your User Guide

The User Guide is subdivided into the following sections:

Overview Provides a general introduction for using your

Installation Provides instructions for installing the hardware

OVERVIEW

product, the type of technology used, and recommended practices for using it.

and setting up the firmware to get your adapter up and running.

Box Contents

Configuration and Status

Provides details for using the Configuration and Status Utility to manage your unit.

Troubleshooting Provides a list of frequently asked questions and

possible solutions.

Glossary List of terms and acronyms used in this book or

used in the field of wireless networking and networking in general.

Your box contains the following:

Antenna

CD-ROM

Motoro la WPCI810G

Wireless PCI Adapter

Get ting Started

Check

these items.

(User Guide: Section 1)

Quick Start Guide

Insert

CD-ROM (User Guide: Section 2)

Install

from the CD-ROM (User Guide: Section 2)

Insert

your card into the PC

(User Guide: Section 2)

Quick Star t

Guide

WPCI810G

1-2 SECTION 1, OVERVIEW

OVERVIEW

Simple Home Network Diagram

Your Wireless PCI Adapter allows you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below:

SECTION 1

In the example above, the Internet communicates with the modem which communicates with the router. The router acts as the gateway to your network, sending information to whichever device asks for information. The PCI adapter card enables your desktop to be part of the wireless network.

Wireless Connections

Your Wireless PCI Adapter uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard.

For example, your PCI adapter card can work with both the ‘b’ and ‘g’ specifications. The 802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits data rates up to 54 Mbps. Both standards operate in the 2.4 GHz range. These are theoretical speeds so your performance may vary.

SECTION 1, OVERVIEW 1-3

SECTION 1

PCI Adapter Card Physical Description

Top and Front of PCI Adapter Card

The following illustration shows the top and front view of the WPCI810G:

ANT

ACT.

OVERVIEW

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

MODEL: WPCI810G

PART NUMBER: 498467-001-00

S/N: PPPPMMYJ JJSSSSSCAAB BCCCC

MAC: AB CD EF 01 23 45

Tested t o comply With FCC Standards

For Home Or Office Use This device is a pproved as Motorola Model WPCI81 0G

FCC ID: F2NWPC I810G

Made in Taiwan

The WPCI810G has the following features:

Feature Description

1 ANT Connection for the antenna

2 ACT Indicates the activity of the wireless network

traffic

1-4 SECTION 1, OVERVIEW

OVERVIEW

SECTION 1

Adapter Card Label

The following illustration shows the label on the WPCI810G:

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802. 11g COMPATIBLE

MODEL: WPCI810G

PART NUMBER: 498467-001-00

S/N: PPPPMMYJJJSSSSSCAABBCCCC

MAC: AB CD EF 01 23 45

Tested to comply With FCC Standards

For Home Or Office Use This device is approved as Motorola Model WPCI810G

FCC ID: F2NWPCI81 0G

Made in Taiwan

MAC Address

The following describes the features on the WPCI810G label:

Feature Description

Label Includes the model number, part number, serial

number, and MAC Address

MAC Address

Location of the PCI adapter card’s MAC Address

SECTION 1, OVERVIEW 1-5

Section 2:Installation

To install your wireless adapter card:

1 Insert the supplied CD-ROM into the CD-ROM drive. The

software automatically starts the Installation Wizard program.

2 Follow the prompts to setup your adapter card.

If Windows 98SE prompts you for the original Windows CD-ROM, insert the CD-ROM, and direct Windows to its proper location (for example, D:\WIN98).

3 When prompted, power down the PC and then unplug the

electrical connection to install the adapter card.

4 Using the instructions you received with your desktop PC, remove

the cover from your desktop PC.

5 Locate an empty PCI slot in your desktop PC.

6 Using the instructions that came with your desktop PC, install the

adapter card. The following illustration is an example of how to install the card:

7 Re-attach the cover to your desktop computer.

SECTION 2, INSTALLATION 2-1

SECTION 2

INSTALLATION

8 Attach the antenna by aligning the threads on the antenna with

the threads on the clockwise until the antenna is attached to the connector.

ATN connector and turning the antenna

9 Return power to the PC and complete the installation instructions

supplied on the CD-ROM.

Device Configuration Setup

After installing the adapter card and software, you are now able to connect to wireless networks. Refer to Section 3: Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, setup security, and setup modes of operation.

2-2 SECTION 2, INSTALLATION

Section 3:Configuration

You can use the information in this section to:

! Discover available wireless networks

! Setup operation modes

! Create wireless connectivity profiles

! Setup security

! Monitor the wireless network / environment

System Tray Icon Description

The icon in you system tray (the area at the bottom right of your screen in your Task Bar) allows you to view the status of the network at a glance, as well as, access the Motorola Wireless Configuration Utility.

The table below describes the various states of the utility.

Icon Description

The radio transmitter has been disabled from the utility. To enable, access the utility’s Wireless Networks tab.

There are no networks available.

The signal strength is Very Low.

The signal strength is Low.

The signal strength is Good.

The signal strength is Very Good.

The signal strength is Excellent. The small bars on either side of the antenna indicate network activity. The bar on the left indicates transmit and on the right receive.

SECTION 3, CONFIGURATION 3-1

SECTION 3

Connecting to an Existing Wireless Network

Use the following instructions for connecting to a wireless network that is already in operation.

To connect to an existing wireless network:

1 Double-click the antenna icon in your System Tray. The Connect

to Wireless Network window is displayed:

CONFIGURATION

The window displays any available wireless networks detected.

2 Highlight the Available network you want to access.

3 If prompted, enter a Network key. Enter the network key you

used to set up security on your access point.

4 Click Connect.

3-2 SECTION 3, CONFIGURATION

CONFIGURATION

Configuring a New Wireless Network

To configure a new wireless network:

1 Double-click the antenna icon in the system tray. The Connect to

Wireless Network window is displayed:

SECTION 3

SECTION 3, CONFIGURATION 3-3

SECTION 3

CONFIGURATION

2 Click Advanced. The Motorola Wireless Configuration Utility

window is displayed:

3-4 SECTION 3, CONFIGURATION

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