ARRIS WN825GV2 User Manual

UserGuide WirelessNotebook

Adapter

WN825Gv2

any other antenna or transmitter.

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to

operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WN825Gv2 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

Wireless LAN and your Health

Caution: Exposure to Radio Frequency Radiation.

To comply with the FCC RF exposure compliance requirements, this equipment complies with FCC radiation exposure

limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with

Restrictions n Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, these situations may include:

• Using wireless equipment on board an airplane.

• Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.

FCC Certification

The WN825Gv2 contain a radio transmitter and accordingly has been certified as compliant with 47 CFR CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that WN825Gv2 (FCC ID: ACQWN825GV2) is limited in CH1~CH11 by specified firmware controlled

in U.S.A.

Europe - European Declaration of Conformity

All products with the CE marking comply with the EMC Directive (89/336/EEC), the Low Voltage Directive (73/23/EEC), and the R&TTE Directive (1999/5/EC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms and the equivalent international standards:

• ETS 300-826, 301 489-1General EMC requirements for radio devices.

• ETS 300-328-2 Technical requirements for Radio equipment.

• EN 60950 Safety

Caution: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. Contact local authority for regulations.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of W ireless Ethernet Compatibility Alliance, Inc. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004.

Section 1:Overview

Features ................................................................................................................ 1-2

Understanding Your User Guide......................................................................... 1-2

Box Contents ........................................................................................................ 1-3

Simple Home Network Diagram .......................................................................... 1-4

Wireless Connections.......................................................................................... 1-4

Adapter Card Physical Description..................................................................... 1-5

Top of Adapter Card............................................................................................1-5

Bottom of Adapter Card.......................................................................................1-6

Section 2:Installation

Before You Begin ................................................................................................. 2-1

Enterprise Users .................................................................................................2-1

Small Office/Home Office Users..........................................................................2-2

Security Options................................................................................................... 2-2

Security Example ..........................................................................................................2-2

Install Your Card................................................................................................... 2-4

Device Configuration Setup................................................................................. 2-4

Section 3:Configuration

Icon Description ..................................................................................................3-2

Enabling the Motorola Wireless Configuration Utility....................................... 3-3

Connecting to an Existing Wireless Network..................................................... 3-4

Configuring a New Wireless Network ................................................................. 3-5

Modifying Properties for a Configured Wireless Network .............................. 3-10

Controlling the Radio ......................................................................................... 3-12

Preferred Networks – Setting up the Connection Order ................................. 3-13

Move Up and Move Down buttons ....................................................................3-14

Advanced Selection Rules ................................................................................3-15

Removing a Network from Your Preferred Network List................................. 3-16

Viewing Site Monitor Information...................................................................... 3-17

Viewing Link Status............................................................................................ 3-20

Viewing Network Statistics................................................................................ 3-21

Diagnostics ......................................................................................................... 3-22

Viewing Utility and Driver Version Information................................................ 3-23

Removing the Wireless Adapter........................................................................ 3-24

Advanced Configuration of the Wireless Network Adapter............................ 3-26

WN825Gv2 I

CONTENTS

Section 4:Troubleshooting

Hardware Solutions...............................................................................................4-1

My computer is experiencing difficulty connecting to the wireless

network. .................................................................................................................4-1

I would like to test if my Internet connection is live........................................................4-2

Software Solutions................................................................................................4-3

How do I enable LEAP for my corporate network?........................................................4-3

I am unable to roam with WDS enabled........................................................................4-4

What if Pass Phrase isn’t supported? What do I enter for my

security? ................................................................................................................4-4

Section 5:Glossary

II WN825Gv2

Section 1:Overview

Congratulations on purchasing the Motorola Wireless Notebook Adapter WN825Gv2.

With the WN825Gv2, laptop computers are free to join and enjoy all the benefits of an 802.11g wireless home or small office network. Once connected, you can access a single broadband connection with everyone else on the network. You can also share files, pictures,

peripherals, printers, and more. You?ll need one WN825Gv 2 for each

laptop.

The WN825Gv2 complies with the 802.11b and the new, nearly

5-times-faster, 802.11g wireless standard. With Wi-Fi

Protected Access (WPA) included, your wireless connections are robust and secure, giving you the confidence to communicate without fear that the signal could be compromised.

After installing the adapter card, you’ll have the ability to wirelessly connect to your network to: send and receive emails, to print documents, or game online from your PC.

With the ever-increasing number of wireless Hotspots, you’ll be accessing the Internet and keeping up with your email in airports, hotels, coffee shops, and convention centers.

Wireless Notebook Adapter WN825Gv2

LINKPOWER

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

HIGH PER FORMANCE 54 M bits/s DATA RATE / DRAFT 802.11G COMPLIANT

WN825Gv2 1-1

SECTION 1 OVERVIEW

Features

The WN825Gv2 has the following features:

! CD-ROM based Installation Wizard to provide easy installation

! Device Configuration and Status Utility

! Wireless security using WPA with TKIP encryption, 802.1X with

EAP-type Authentication

! Compatibility with both 802.11g and 802.11b network standards

! Upgradeable firmware to stay current with the latest specifications

Understanding Your User Guide

The User Guide is subdivided into the following sections:

Overview Describes the WN825Gv2 and its functions, the

technology used, and recommended practices for using it.

Installation Provides instructions for installing the hardware

and setting up the firmware to get your adapter up and running.

Configuration and Status

Troubleshooting Provides a list of frequently asked questions and

Glossary List of terms and acronyms.

Describes the Configuration and Status Utility that manages your WN825Gv2.

possible solutions.

1-2 WN825Gv2

OVERVIEW SECTION 1

Getting Started

otorola

ess Noteboo

dapte

stallatio

stant

esoftware for your unit

QuickStart

Box Contents

Your box contains the following:

LINKPOWER

HIGH PERFORMANC E DATA RATE UP TO 5 4 Mbps / 8 02.11g COMPATIBL E

HIGH PERFORMANCE 54 Mbits/s DATA RATE / DRAFT 802.11G COMPLIANT

WN825Gv2

Motorola WN825Gv2

Wireless Notebook Adapter

Getting Started

Check

that your box contains

WN825Gv2

WN825G Wirel

k A

these items.

Check

that your box contains these items. (User Guide: Section 1)

D-ROMWN82

Guide

(User Guide: Section 1)

InserttheIn

n Assi

CD-ROM(User Guide: Section 2)

Installth

from the CD-ROM(User Guide: Section 2)

Insert

your card into the PC(User Guide: Section 2)

CD-ROM

Quick Start

Guide

Insert

the Installation Wizard CD-ROM (User Guide: Section 2)

Install

the software for your unit from the CD-ROM (User Guide: Section 2)

Insert

your card into the PC cardbus slot (User Guide: Section 2)

If you need assis tance, call:

1-877-466- 8646

7 days a week, 24 hours a day

You can also check for the latest developm en ts at:

MGBI 506930-00 1

www.motorola.com/broa dband/net working

CD-ROM

Quick Start

Guide

WN825Gv2 1-3

SECTION 1 OVERVIEW

Simple Home Network Diagram

Your wireless notebook adapter card, allows you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below:

WN825Gv2

In the example above, the Internet communicates with the modem, which in turn communicates with the router. The router acts as the gateway to your network, sending information to whichever device asks for information. The adapter card enables your notebook PC to be part of the wireless network.

Wireless Connections

Your wireless adapter card uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard.

For example, your adapter card can work with both the ‘b’ and ‘g’ specifications. The 802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits data rates up to 54 Mbps. Both standards operate in the 2.4 GHz range. These are theoretical speeds so your performance may vary.

A Word About Data Rates: Data rate is the speed at which individual bits of data flow through a channel. It is not the same speed at which entire files are uploaded or downloaded. These speeds will vary, and are often less than the maximum data rate. Upload and download speeds are affected by several factors including, but not limited to: the capacity of and the services offered by your cable operator or broadband service provider, channel capacity, network traffic, computer equipment, type of server, number of connections to server, and availability of Internet router(s).

WPCI810Gv2

1-4 WN825Gv2

OVERVIEW SECTION 1

A A

Adapter Card Physical Description

Top of Adapter Card

The following illustration shows the top of the WN825Gv2:

LINKPOWER

HIGH PERFORMANCE 54 Mbits/s D

HIGH PERF ORMANCE DATA RATE UP T O 54 Mbp s / 802.11g COM P

R TE

FT 802.11GC OMPLI

TIBLE

The WN825Gv2 has the following features:

Feature Description

1 Power LED Indicates that the card is powered

2 Link LED Indicates the activity of the wireless network

traffic

WN825Gv2 1-5

SECTION 1 OVERVIEW

Bottom of Adapter Card

The following illustration shows the bottom of the WN825Gv2:

MODEL: WN825Gv2

PART NUMBER: 498518- 001-00

S/N: PPPPMMYJJJSSSSSCAABBCCCC

MAC address

MAC: AB CD EF 01 23 45

Test ed To C om pl y With FCC Standards

For Hom e Or Office Use This dev ice is appr oved as Motorola Model WN825Gv2

FCC ID: ACQWN825GV2

Made in Taiwan

The following describes the features on the bottom of the WN825Gv2:

Feature Description

Label Includes the model number, part number, serial

number, and MAC Address

MAC

Location of the adapter card’s MAC Address

Address

1-6 WN825Gv2

Section 2:Installation

Before You Begin

You need to collect information so that you can se tup your WN825Gv2

correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office).

Also, you need to consider the type of security to enable for your wireless connection. A discussion of the types of security available follows this section.

Enterprise Users

Obtain the following information from your network administrator:

! Network names (SSID) of the specific wireless networks to which

you are going to connect.

! WPA (Wi-Fi Protected Access) wireless network key information

(may include network authentication type, encryption type, network key) for any WPA enabled networks to which you want to connect.

! WEP (Wired Equivalent Privacy) wireless network key information

(network key) for any WEP enabled networks to which you want to connect.

! For Microsoft Windows

workgroup name.

! For a network account, the domain name, a user name and

password.

! An IP address (if not using a DHCP server).

! Networks connected to an authentication server, if any.

networking, the customer name and

WN825Gv2 2-1

SECTION 2 INSTALLATION

Small Office/Home Office Users

The access point that communicates with the WN825Gv2 has a pre-assigned network name (SSID) that the WN825Gv2 recognizes upon startup.

! If you are setting up a new wireless network and want to use

WEP security, use any string of characters for the network key. If this feature is enabled on the wireless network, you’ll use the same network key for your WN825Gv2.

! If you are connecting to an existing WEP enabled network, obtain

the network key from the access point.

! If you are connecting to a WPA-enabled access point, obtain the

WPA (Wi-Fi Protected Access) wireless network key information (network authentication type, encryption type, network key) from the access point.

Security Options

The WN825Gv2 is designed for both the home user and business. WPA (Wi-Fi Protected Access) protocol is designed into the chipset. WPA is a powerful, standards-based, interoperable security technology for wireless local area networks (the subset of the future IEEE Std 802.11i standard) that encrypts data sent over radio waves.

The WPA protocol was developed to overcome the weaknesses of the WEP (Wired Equivalent Privacy) protocol. Both protocols require the use of network key information, and either protocol can be enabled or disabled, depending on the type of network connection being made.

Various options are available for selecting network authentication and data encryption. It is important for you to understand these options when deciding which (if any) security protocol to use.

Security Example

If you want to use a more secure protocol, the wireless network to which you are connecting must also support that protocol. For example, you decide to enable WPA-PSK on your WN825Gv2, a good choice because of the robust security WPA-PSK offers. However, the slightly older wireless network you want to connect to only supports WEP, which means that you cannot use WPA (and should use WEP) because the security protocols must match between the network adapter and the access point.

2-2 WN825Gv2

INSTALLATION SECTION 2

The options supported by the adapter:

Network Authentication Data Encryption

Option Description Option Description

Open A network can be set up either to use or not

use a network key for data encryption. WEP is the type of encryption used. Open WEP is the first-generation basic level security for wireless networks.

Shared The network operates in Shared Key

authentication mode when a network key is used for data encryption. Data encryption can be enabled or disabled. WEP is the type of encryption used. The Shared Key authentication mode is the least secure.

WPA The network operates in IEEE 802.1x

authentication mode. This mode is for environments with a Remote Access Dial-In User Service (RADIUS) infrastructure.

This environment requires heavy technical support to set up and maintain and is used by large corporations.

In a RADIUS environment, various Extensible Authentication Protocols (EAPs) are supported. These may include TLS, TTLS, PEAP, and LEAP.

Disabled No encryption

used.

WEP A network key

used.

Disabled No encryption

used.

WEP A network key

used.

TKIP A network key

used (more secure).

AES – available with Windows XP with WPA patch, using Wireless Zero Configuration

A network key used (most secure).

WPAPSK

WN825Gv2 2-3

For infrastructure environments without the RADIUS infrastructure. WPA-PSK supports the use of a pre-shared key. WPA-PSK is the next generation of wireless network security for home and small office environments.

TKIP A network key

used (more secure).

AES – available with Windows XP with WPA patch, using Wireless Zero Configuration

A network key used (most secure).

SECTION 2 INSTALLATION

Install Your Card

To install the software and hardware:

1 Insert the supplied CD-ROM into the CD-ROM drive. The

software automatically starts the Installation Wizard program.

2 Follow the prompts to set up your adapter card.

If Windows 98SE prompts you for the original Windows CD-ROM, insert the CD-ROM, and direct Windows to its proper location (for example, D:\WIN98).

3 Locate an empty CardBus slot on your notebook computer.

4 With the adapter card product-label and LEDs facing up, insert

the adapter card into the CardBus slot:

5 Complete the installation instructions supplied on the CD-ROM.

Device Configuration Setup

After installing the adapter card and software, you will need to connect to a network. Refer to Section 3: Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, setup security, and setup modes of operation.

2-4 WN825Gv2

Section 3:Configuration

You can use the information in this section to:

! Discover available wireless networks

! Setup operation modes

! Create connectivity profiles

! Setup security

! Monitor the wireless network / environment

! Perform diagnostic discovery

The screenshots shown may look slightly different from the ones in your version of the software.

WN825Gv2 3-1

SECTION 3 CONFIGURATION

Icon Description

The icon in you system tray (the area at the bottom right of your screen in your Task Bar) allows you to view the status of the wireless connection and access the Motorola Wireless Configuration Utility.

System Tray Icon

The following table describes the icons used by the utility.

Antenna Icons

The radio transmitter has been disabled from the utility. To enable, access the utility’s Wireless Networks tab.

There are no networks available.

The signal strength is Very Low.

The signal strength is Low.

The signal strength is Good.

The signal strength is Very Good.

The signal strength is Excellent. The small bars on either side of the antenna indicate network activity. The bar on the left indicates receive and the bar on the right indicates transmit.

Wireless Network Icons

The infrastructure network is connected and communicating.

The infrastructure network is configured or available, but not communicating.

The infrastructure network is not available.

The ad-hoc network is connected.

The configured ad-hoc network is not available.

3-2 WN825Gv2

CONFIGURATION SECTION 3

Enabling the Motorola Wireless Configuration Utility

Windows XP users have the option of using the Wireless Zero Configuration utility, but will be limited in the amount of status information available. Motorola’s Wireless Configuration Utility provides more wireless information about the network.

To enable the Motorola Wireless Configuration Utility:

1 Right-click the antenna icon in the system tray and select Open

Utility. The Motorola Wireless Configuration Utility window is

displayed:

2 Check Let this tool manage your wireless settings if not

enabled.

3 Unless you are using Windows XP, do not clear Let this tool

manage your wireless settings. If using Windows XP, you can

use the Windows XP Wireless Zero Configuration (WZC) utility to manage your wireless client adapter.

4 Click OK to save your changes.

WN825Gv2 3-3

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