ARRIS WN825G User Manual

User Guide

Wireless Notebook Adapter

WN825G

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND

TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the

product. Postpone router installat ion until there is no risk of thunderstorm or lightning act ivity in the are a. Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords,

damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where

they are attached to plugs and convenience receptacles, and examine the point where they exit from the product. Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this equipment on a stable surface.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a lightning storm, or when it is left unatte nded and unus ed for long periods of t ime , unplug it from the wall outlet, and disconnect t h e cable system. T his will prevent damage to the product due to lightning and power surges.

• Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this products, ask the service technician to perform safety checks to determine that the product is in safe operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for c onnec tions to the main s upply c irc uit. Us e only a main line cor d that c omplie s with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes. Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet. Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust. This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations,

the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit. Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device

free from vibration and dust. Installation must at all times conform to local regulations.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarante e that inte r ference will not occ ur in a partic ular installation. If this equipment d oes ca use harmful inter ference t o radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.

Motorola declares that WN825G ( FCC ID: ACQWN825G ) is limited in  CH1~CH11 by specified firmware controlled in USA.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respe cts tout es les e x igences du Règlement s ur le matérie l brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility tha t the WR850G, WE800G, WA840G, WN825G, WPCI810G, and BR700 compile with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

Wireless LAN Information

The WR850G, WE800G, WA840G, WN825G, and WPCI810G Wireless LAN products are wireless network products that uses Direct Sequence Spread Spectrum (DSSS) radio technology. This product is designed to be inter-operable with any other wireless DSSS type product that complies with:

• The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical Electronics Engineers.

• The Wireless Fid elity (WiFi) certificat ion as defined by the Wireless Ethernet Compatib ility Alliance (WECA).

Wireless LAN and your Health

The WR850G, WE800G, WA840G, WN825G, and WPCI810G, like other radio devices, emits radio frequency electromagnetic energy, but operates within the guidelines fo und in radio fre quency safety standards and recommendat ions.

Restrictions on Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, these situations may include:

• Using wireless equipment on board an airplane.

• Using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment (such as airports), you are encouraged to

ask for authorization to use the device prior to turning on the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the

substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modificatio n, substitution, or attachment is the re sponsibilit y of the user .

The manufactur er and its authorize d reselle rs or distributors are not liable for any damage or viola tion of government r egulations that may arise from failing to comply with these guidelines.

FCC Certification

The WR850G, WE800G, WA840G, WN825G, and WPCI810G contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This device complies with FCC RF Exposure limits set forth for an uncontrolled environment, under 47 CFR 2.1093 paragraph (d)(2). This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canada - Industry Canada (IC)

The wireless radio of this device complies with RSS 210 ans RSS 102 of Industry Canada. This Class B digitral device complies with Canadian ICES-003 (NMB-003).

Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada

translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to

provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft Windows screen shots are used by permission of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003

Section 1:Overview _______________________ 1-1

Features ................................................................................................................ 1-1

Understanding your User Guide ......................................................................... 1-2

Box Contents ........................................................................................................ 1-2

Simple Home Network Diagram .......................................................................... 1-3

Wireless Connections.......................................................................................... 1-3

Adapter Card Physical Description..................................................................... 1-4

Top of Adapter Card............................................................................................1-4

Bottom of Adapter Card.......................................................................................1-5

Section 2:Installation______________________ 2-1

Device Configuration Setup................................................................................. 2-1

Section 3:Configuration ___________________ 3-1

Connecting to an Existing Wireless Network..................................................... 3-1

Configuring a New Wireless Network ................................................................. 3-3

Configuring Properties for an Existing Wireless Network................................ 3-7

Preferred Networks – Setting up the Connection Order ................................. 3-10

Move up and Move down buttons .....................................................................3-11

Advanced Selection Rules ................................................................................3-11

Removing a Network From Your Preferred Network List................................ 3-12

Viewing Site Monitor Information...................................................................... 3-14

Viewing Link Status............................................................................................ 3-17

Viewing Network Statistics................................................................................ 3-18

Activating LEAP.................................................................................................. 3-18

Diagnostics ......................................................................................................... 3-20

Viewing Adapter Product Information .............................................................. 3-21

Removing the Wireless Adapter........................................................................ 3-22

Section 4:Troubleshooting _________________ 4-1

Hardware Solutions.............................................................................................. 4-1

My computer is experiencing difficulty connecting to the wireless

network..................................................................................................................4-1

I would like to test to see if my Internet connection is alive...........................................4-2

Section 5:Glossary _______________________ 5-1

CONTENTS I

Section 1:Overview

Congratulations on purchasing the Motorola Wireless Notebook Adapter WN825G. The WN825G complies with the 802.11b and the new nearly 5-times-faster 802.11g wireless standard. With Wi-Fi Protected Access (WPA) included, your wireless connections are robust and secure, giving you the confidence to communicate without fear that the signal could be compromised.

After installing the adapter card, you’ll have the ability to wirelessly connect to your network to: send and receive emails, to print documents, or game online from your PC.

With the ever-increasing number of wireless Hotspots, you’ll be accessing the Internet and keeping up with your email in airports, hotels, coffee shops, and convention centers.

Your adapter incorporates the latest technology into an easy to install, upgradeable package.

Wireless Notebook Adapter WN825G

Features

LINKPOWER

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

HIGH PERFORMANCE 54 Mbits/s DATA RATE / DRA FT 802.11G COMP LIANT

The WN825G has the following features:

! CD-ROM based Installation Wizard to provide easy installation ! Device Configuration and Status Utility ! Wireless security using WPA with AES or TKIP encryption, and

802.1X and LEAP Authentication

! Compatibility with both 802.11g and 802.11b network standards ! Upgradeable firmware to stay current with the latest specifications

SECTION 1, OVERVIEW 1-1

SECTION 1 OVERVIEW

Getting Started

otorola

ess Noteboo

dapte

stallatio

stant

esoftware for your unit

QuickStart

Understanding your User Guide

The User Guide is subdivided into the following sections:

Overview Provides a general introduction for using your

product, the type of technology used, and recommended practices for using it.

Installation Provides instructions for installing the hardware

and setting up the firmware to get your adapter up and running.

Box Contents

Configuration and Status

Provides details for using the Configuration and Status Utility to manage your unit.

Troubleshooting Provides a list of frequently asked questions and

possible solutions.

Glossary List of terms and acronyms used in this book or

used in the field of wireless networking and networking in general.

Your box contains the following:

LINKPOWER

HIGH PERFORMANC E DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

HIGH PERFORMANCE 54 Mbits/s DATA RATE / DRAFT 802.11G COMPLIANT

WN825G

Motorola WN825G

Wireless Notebook Adapter

Getting Started

Check

that your box contains

WN825G

these items.

WN825G Wirel

k A

that your box contains these items.

Check

(User Guide: Section 1)

D-ROMWN82

Guide

(User Guide: Section 1)

InserttheIn

n Assi

CD-ROM(User Guide: Sectio n 2)

Installth

from the CD-ROM(User Guide: Section 2)

Insert

your card into the PC(User Guid e: Sectio n 2)

CD-ROM

Quick Start

Guide

Insert

the Installation Wizard CD-ROM (User Guide: Section 2)

Install

the software for your unit from the CD-ROM (User Guide: Section 2)

Insert

your card into the PC cardbus slot (User Guide: Section 2)

If you need assis tance, call: 1-877-466- 8646 7 days a week, 24 hours a day You can also check for the latest developments at:

MGBI 506930-00 1

www.motorola.com/broa dband/net working

CD-ROM

Quick Start

Guide

1-2 SECTION 1, OVERVIEW

OVERVIEW SECTION 1

Simple Home Network Diagram

Your wireless notebook adapter card, allows you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below:

In the example above, the Internet communicates with the modem which in turn communicates with the router. The router acts as the gateway to your network, sending information to whichever device asks for information. The adapter card enables your notebook PC to be part of the wireless network.

Wireless Connections

Your wireless adapter card uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard.

For example, your adapter card can work with both the ‘b’ and ‘g’ specifications. The 802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits data rates up to 54 Mbps. Both standards operate in the 2.4 GHz range. These are theoretical speeds so your performance may vary.

SECTION 1, OVERVIEW 1-3

SECTION 1 OVERVIEW

A A

A / A

Adapter Card Physical Description

Top of Adapter Card

The following illustration shows the top of the WN825G:

LINKPOWER

HIGH PERFORMAN CE 54 Mbits/sD

HIGH PERFORMAN CE DATA RATE UP TO 54 Mbps / 802.11g COMP

T R TE

DR FT 802.11G COMP LI

TIBLE

The WN825G has the following features:

Feature Description

1 Power LED Indicates that the card is powered. 2 Link LED Indicates the activity of the wireless network

traffic

1-4 SECTION 1, OVERVIEW

OVERVIEW SECTION 1

Bottom of Adapter Card

The following illustration shows the bottom of the WN825G:

MODE L : W N 825G PART NUMBER: 498518- 001-00

S/N: PPPPMMYJJJSSSSSC AABBC CCC

MAC address

MAC: AB CD EF 01 23 45

Test ed To C om pl y With FCC Standards

For Hom e Or Offic e Use This dev i ce is ap prove d as Motorola Model WN825G

FCC ID : F2N W N 8 25 G

Made in Taiwan

The following describes the features on the bottom of the WN825G:

Feature Description

Label Includes the model number, part number, serial

number, and MAC Address

MAC

Location of the adapter card’s MAC Address

Address

SECTION 1, OVERVIEW 1-5

Section 2:Installation

To install the software and hardware:

1 Insert the supplied CD-ROM into the CD-ROM drive. 2 The software automatically starts the Installation Wizard program. 3 Follow the prompts to setup your adapter card.

If Windows 98SE prompts you for the original Windows CD-ROM, insert the CD-ROM, and direct Windows to its proper location (for example, D:\WIN98).

4 Locate an empty CardBus slot on your notebook PC. 5 With the adapter card product-label and LEDs facing up, insert

the adapter card into the CardBus slot:

6 Complete the installation instructions supplied on the CD-ROM.

Device Configuration Setup

After installing the adapter card and software, you will need to connect to a network. Refer to Section 3:Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, setup security, and setup modes of operation.

SECTION 2, INSTALLATION 2-1

Section 3:Configuration

You can use the information in this section to:

! Discover available wireless networks ! Setup operation modes ! Create connectivity profiles ! Setup security ! Monitor the wireless network / environment ! Diagnostic discovery

Connecting to an Existing Wireless Network

After the adapter card is installed, a red antenna icon is displayed on your computer in the system tray. It is the first icon shown in the following illustration:

The icon is red when your PC is not connected to a wireless network or green if it is connected.

SECTION 3, CONFIGURATION 3-1

SECTION 3 CONFIGURATION

To connect to an existing wireless network: 1 Double-click the antenna icon. The Connect to Wireless Network

window is displayed:

The window displays any available wireless networks detected.

2 Highlight the network you want to access. 3 If prompted, enter a Network key. Enter the network key you

used to set up security on your access point.

4 Click Connect.

3-2 SECTION 3, CONFIGURATION

CONFIGURATION SECTION 3

Configuring a New Wireless Network

To configure a new wireless network: 1 Double-click the antenna icon in the system tray. The Connect to

Wireless Network window is displayed:

SECTION 3, CONFIGURATION 3-3

SECTION 3 CONFIGURATION

2 Click Advanced. The Motorola Wireless Configuration Utility

window is displayed:

3-4 SECTION 3, CONFIGURATION

CONFIGURATION SECTION 3

3 Click Add. The Wireless Network Properties window is displayed:

4 Enter information for the new wireless network.

Field Description

Network name (SSID)

Enter a Network Name (SSID) of no more than 32 alphanumeric characters. This is the SSID for a particular wireless access point.

Data encryption (WEP enabled)

Select if the type of security encryption algorithm used on this network is WEP64 or WEP128.

Network Authentication

Select if your access point requires WEP authentication.

(Shared mode) Network key The security key that applies to data

encryption or the network authentication. This can be entered in ASCII or hexadecimal.

SECTION 3, CONFIGURATION 3-5

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