This manual includes
complete repair procedures
for the LC 520, LC 550, and
LC 575, shown at left.
Figure: Macintosh LC 520, LC 550, LC 575
BasicsProduct Information - 2
Product Information
Identifying Features
The LC 575 logic board includes a 68LC040 processor, an
additional communications slot, and a new hook-and-loopattached battery. The LC 520 and LC 550 do not include these
features.
The LC 550 and LC 575 ship with
• the newer manual-inject 1.4 MB Apple SuperDrive and
require the keyhole-shaped bezel.
• a revised chassis harness assembly that does not use a
floppy drive adapter
• the newer, caddyless CD 300+ CD ROM drive
BasicsProduct Information - 3
Compatibility Notes
You can exchange the chassis harness assembly of the LC
520 or LC 550 with the newer chassis harness assembly of
the LC 575. The newer chassis harness assembly requires
the manual-inject floppy drive and caddyless CD ROM drive.
K
Service Source
Specifications
Macintosh LC 520, 550, 575
SpecificationsProcessor - 1
Processor
LC 520
LC 550
LC 575
Coprocessor
Motorola 68030 microprocessor
25 MHz
Built-in memory management unit (MMU)
Internal 1.4 MB Apple SuperDrive, auto-inject (LC 520)
Internal 1.4 MB Apple SuperDrive, manual-inject (LC 550 and
LC 575)
3.5-inch, internal 80, 160, 250, or 320 MB SCSI hard drive
Internal Apple CD 300i CD-ROM drive (LC 520)
Internal Apple CD 300+ CD-ROM drive (LC 550 and LC 575)
SpecificationsI/O Interfaces - 5
I/O Interfaces
Serial
SCSI
Apple Desktop Bus
Processor-Direct Slot
Two RS-232/RS-422 serial ports; mini DIN-8 connectors
One SCSI parallel port; DB-25 connector
Connects up to six external SCSI devices
Two Apple Desktop Bus (ADB) ports; mini DIN-4 connectors
Maximum of three ADB devices recommended
Maximum current draw: 500 mA (Mouse draws 10 mA; keyboard
draws 25 mA.)
Internal expansion slot for 96 or 114-pin processor-direct
expansion cards
SpecificationsI/O Interfaces - 6
Communications
Slot (LC 575)
Sound
Internal expansion for 50-pin modem and Ethernet cards
Sound-output port capable of delivering stereo sound
Sound-input port for monaural sound input
Front headphone jack capable of delivering stereo sound
SpecificationsI/O Devices - 7
I/O Devices
Keyboard
Mouse
Microphone
Speaker
Standard 80-key Apple keyboard with numeric keypad; ADB
connector
Soft power-on switch
2.5 mm travel, 18 mm vertical and horizontal pitch
Two-level tilt adjustment
Apple Desktop Bus Mouse II
New, ergonomic design
Built-in electret, omnidirectional microphone
Adjustable sound control on front of bezel
SpecificationsSound and Video - 8
Sound and Video
Sound Generator
Video Display
Records at 11 kHz or 22 kHz sample rate
Plays back at 22 kHz sample rate
Two speakers with enhanced stereo sound
Allows playback and recording of ordinary audio compact discs
Height: 17.9 in. (45.5 cm)
Width: 13.5 in. (34.4 cm)
Depth: 16.5 in. (42.0 cm)
40.5 lb. (18.4 kg)
SpecificationsEnvironmental - 11
Environmental
Operating
Temperature
Storage
Temperature
Relative Humidity
Altitude
50–104° F (10–40° C)
-40 to 149° F (-40 to 65° C)
20–95% noncondensing
0–10,000 ft. (operating)
K
Service Source
Troubleshooting
Macintosh LC 520, 550, 575
TroubleshootingGeneral/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingSymptom Charts/Video - 2
Symptom Charts
Video
Screen is black, too
dark, or too bright;
audio and drive
operate
Screen is bright and
audio is present, but
no video information
is visible
1Adjust contrast button on front bezel.
2Adjust brightness. Use Screen Control Panel.
3Check yoke cable connection.
4Perform video adjustments. Refer to “Video” in Adjustments
chapter.
5Perform battery verification.
6Replace analog board.
7Replace CRT.
1Perform video adjustments. Refer to “Video” in Adjustments
chapter.
2Replace analog board.
3Replace CRT.
TroubleshootingSymptom Charts/Video
(Continued)
- 3
Single vertical or
horizontal line is
displayed
Predominant color
tint or color cannot be
adjusted
Black screen spots
(burnt phosphors)
Video
Note:
bottom third of a lit screen. This line is inherent in the design of
Trinitron monitors. Do not replace modules.
Otherwise,
1Replace analog board.
2Replace CRT.
1Perform video adjustments. Refer to “Video” in Adjustments
2Replace analog board.
3Replace CRT if red, green, or blue cannot be turned off using
Replace CRT.
(Continued)
A thin, gray, horizontal line may be visible across the
chapter.
appropriate controls.
TroubleshootingSymptom Charts/Video
(Continued)
- 4
Picture breaks into
diagonal lines, or
picture rolls
vertically or
horizontally
Out of convergence
(color bleeds from
text or lines)
Flashing or wavy
screen or monitor
emits high-pitched
noise
Video
1Perform video adjustments. Refer to “Video” in Adjustments
2Replace analog board.
1Perform convergence adjustment. Refer to “Convergence” in
2Replace analog board.
3Replace CRT.
Replace analog board.
(Continued)
chapter.
Adjustments chapter.
TroubleshootingSymptom Charts/Video
(Continued)
- 5
Video
Screen jitters or
flashes
Out of focus1Perform focus adjustment. Refer to “Focus” in Adjustments.
Raster size too short/
tall or narrow/wide
1Verify that adjacent computer equipment is properly
2Check that all ground cables are secure.
3Disconnect internal floppy drive, CD-ROM drive, and hard
4Replace analog board.
2Replace analog board.
3Replace CRT only if one part of display remains out of focus
1Adjust horizontal or vertical size control. Refer to
2Replace analog board.
(Continued)
grounded. Move electrical devices away from monitor.
Temporarily shut off all fluorescent lights in area.
drive.
despite adjustment of focus controls to their limits.
Adjustments chapter.
TroubleshootingSymptom Charts/Video
(Continued)
- 6
Linearity bad (size of
text/graphics differs
at top, bottom, or
sides of screen)
Raster tilted or
shifted
Video
1Perform video adjustments. Refer to “Video” in Adjustments
2Replace analog board.
1Verify that adjacent computer equipment is properly
2Perform appropriate geometric adjustments. Refer to
3Perform yoke adjustment. Refer to “Yoke” in Adjustments
4Replace analog board.
(Continued)
chapter.
grounded. Move electrical devices away from monitor.
Temporarily shut off all fluorescent lights in area.
Adjustments chapter.
chapter.
TroubleshootingSymptom Charts/Video
(Continued)
- 7
Video
Raster not centered1Verify that adjacent computer equipment is properly
2Adjust horizontal or vertical center control. Refer to
3Replace analog board.
Raster distorted
(barrel-shaped,
corners not square,
stretched or
compressed at top of
display, or sides not
perpendicular)
1Verify that adjacent computer equipment is properly
2Perform appropriate geometric adjustments. Refer to
3Replace analog board.
4Replace CRT (only in rare instances).
(Continued)
grounded. Move electrical devices away from monitor.
Temporarily shut off all fluorescent lights in area.
Adjustments chapter.
grounded. Move electrical devices away from monitor.
Temporarily shut off all fluorescent lights in area.
Adjustments chapter.
TroubleshootingSymptom Charts/Floppy Drive - 8
Floppy Drive
Audio and video are
present, but internal
floppy drive does not
operate
Disk ejects; display
shows icon with
blinking “X”
1Replace bad disk with known-good disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs.
4Replace floppy drive.
5Replace chassis harness cable.
1Replace bad system disk with known-good system disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs.
4Replace chassis harness cable.
TroubleshootingSymptom Charts/Floppy Drive
(Continued)
- 9
Floppy Drive
Does not eject disk1Insert opened paper clip into hole beside floppy drive.
2Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3Remove front drive bezel.
4Replace floppy drive.
Internal floppy drive
runs continuously
1Replace bad disk with known-good disk.
2Replace floppy drive.
3Replace logic board. Retain customer’s SIMMs.
4Replace floppy drive.
5Replace chassis harness cable.
(Continued)
TroubleshootingSymptom Charts/Floppy Drive
(Continued)
- 10
Unable to insert disk
all the way
Floppy Drive
1To eject previously inserted disk, insert opened paper clip
into hole beside floppy drive.
2Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3Remove front drive bezel.
4Replace floppy drive.
(Continued)
TroubleshootingSymptom Charts/Hard Drive - 11
Hard Drive
Internal or external
hard drive does not
operate
Works with internal
or external SCSI
device but does not
work with both
1Verify that SCSI loopback card is not attached.
2Verify that external drive is properly terminated.
3Replace hard drive.
4Replace logic board. Retain customer’s SIMMs.
5Replace hard drive.
6Replace chassis harness cable.
1Verify that SCSI device ID switch setting on external device
is higher than 0. Also verify that ID switch setting on
external SCSI device does not duplicate ID switch settings on
any other attached external SCSI devices.
2Replace terminator on external SCSI device.
3Replace SCSI select cable.
TroubleshootingSymptom Charts/CD-ROM Drive - 12
CD-ROM Drive
CD-ROM drive does
not accept disc
Volume control does
not operate correctly
Macintosh cannot
mount CD-ROM drive
1Replace disc (if dirty or damaged).
2Remove front drive bezel.
3Replace CD-ROM drive mechanism.
1Reset PRAM.
2Replace chassis harness assembly.
1Verify proper CD-ROM software is installed.
2Start up from known-good system, Disk Tools, or external
SCSI device.
3Replace CD-ROM drive mechanism.
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