The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because
cures are listed on the charts in the order of most likely solution,
try the first cure first. Verify whether or not the product
continues to exhibit the symptom. If the symptom persists, try
the next cure. (Note: If you have replaced a module, reinstall the
original module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingSymptom Charts/Video - 2
Symptom Charts
Video
No video, but audio
tone is present and
drive operates
Screen is bright and
audio is present, but
no video information
is present
1Turn contrast control fully clockwise.
2Check video cable connections.
3Replace power supply board.
4Replace neck cable.
5Replace logic board. Retain customer’s SIMMs.
1Replace power supply board.
2Replace logic board. Retain customer’s SIMMs.
TroubleshootingSymptom Charts/Drives - 3
Drives
Disk ejects; display
shows disk icon with
blinking “X”
1Insert opened paper clip into small hole beside drive slot, or
switch off system power and hold mouse ∑∑button down
while switching system power back on to complete eject
cycle. Then insert disk with metal slot forward and writeprotect tab on bottom.
2Replace floppy drive.
TroubleshootingSymptom Charts/Drives
(Continued)
- 4
Drive does not eject
disk
Does not read disks
on internal drive
Drives
Insert opened paper clip into small hole beside drive slot, or switch
off system power and hold mouse button down while switching
system power back on to complete eject cycle.
1Replace bad disk.
2Replace floppy drive cable.
3Replace Mylar RFI shield.
4Replace floppy drive.
5Verify ROMs on the logic board (refer to Additional
new power supply board. Replace power supply board, logic
board, and internal drive, then turn on Macintosh.
1Connect logic board cable.
2Perform voltage adjustment. Refer to Adjustments chapter.
3Replace power supply board.
4Replace logic board. Retain customer’s SIMMs.
Replacing only power supply board may damage
TroubleshootingSymptom Charts/Miscellaneous
(Continued)
- 8
Smoke/odor issues
from the Macintosh
No video, no audio
tone, and no drive
operation
Miscellaneous
Caution:
power supply board. Replace power supply board, logic board, and
internal drive, then turn on Macintosh.
1Connect power cord.
2Turn on power.
3Replace power cord.
4Check fuse.
5
6Replace logic board. Retain customer’s SIMMs.
Replacing only power supply board may damage new
Caution:
new power supply board. Replace power supply board, logic
board, and internal drive, then turn on Macintosh.
(Continued)
Replacing only power supply board may damage
TroubleshootingSymptom Charts/Miscellaneous
(Continued)
- 9
When developer’s
switch is installed,
Macintosh sometimes
resets intermittently
Macintosh 512K
enhanced has two RFI
shields
Miscellaneous
Remove switch and file it down about 1/16 inch.
Some machines have two RFI shrouds installed. Two RFI shields
can be replaced by one RFI shield, which can be ordered as a
service part.
(Continued)
K
Service Source
T ak e Apart
Macintosh
Take ApartCover - 1
Cover
No preliminary steps are
required before you begin
this procedure.
±
Warning:
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury
or equipment damage,
review CRT safety and
discharge instructions in
Bulletins/Safety.
This product
Loading...
+ 55 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.